Smart Technologies 685ix manual

SMARTBoar d™ 685ix InteractiveWhiteboar dSystem Configuration and User’ s Guide[...]

Product Registration If you register your SMART product, we’ll notify you of new feat ures and software upgrades. Register online at www .smarttech.co m/registration . Keep the following information available in case yo u need to contact SMART Technical Support. Interactive Whiteboa rd Serial Number : ____________ ________________ _________ Proje[...]

99-00984-20-B0 Introduction Important Information Read This Section First NOTE If you own a SMART product other than a SMART Boar d™ 685ix interactive whiteboard system, refer to the installati on guide that came with your product for relevant warnings and ma intenance ins tructions. In this document, “SMAR T Board 685 ix interactive whiteboard[...]

ii | INTRODUCTIO N – IMPORTANT INF ORMATION 99-00984-20-B0 Safety Warnings, Cautions and Important Information WARNINGS – GENERAL • Do not climb (or allow ch ildren to climb) on any part of your wall-mounted SMAR T Board interactive whit eboard s ystem. • Climbing on the interactive whiteboard or projector boom could result in pe rsonal inj[...]

99-00984-20-B0 iii | INTRODUC TION – IMPORTANT IN FORMATION • If the lam p has shat tered or burst: – Call an authorized SMART reseller for instructions. Do not attempt to replace the lamp . – Do not touch the gla ss fragments beca use they can ca use injury . – Leave and then ventila te the area where the lamp shat tered or b urst. – W[...]

iv | INTRODUCTIO N – IMPORTANT INF ORMATION 99-00984-20-B0 • Cycling power to the projector repeate dly can lock or damage the interactive whiteboard system. After you turn of f the system, wait at least 15 minutes for cooling before turning on the syste m. • You must connect the USB cable that came with your SMAR T Board interactive whiteboa[...]

99-00984-20-B0 v | INTRODUCTION – IMPORTANT INFORMA TION Transporting the SMAR T Board 685ix Interactive Whiteboard System If you need to ship any part of your SMART Board 685 ix interactive whiteboard system, repack it with the original packaging. If the original packaging is no lon ger available, you can pu rchase re placement packaging from yo[...]

vi | INTRODUCTIO N – IMPORTANT INF ORMATION 99-00984-20-B0[...]

99-00984-20-B0 Contents Important Information ................ ............. ................ ................. ............ ................. ...i Read This Section First .......................... ................ ................ ............. ............. i Safety Warnings, Cautions and Important Information ........................ ..........[...]

99-00984-20-B0 viii | CONTEN TS Conducted and Radiated Emissions ............. ................ ................ ......... 11 Choosing a Location ........... ................ ................ ............. ................ ...... 11 3 Using Your UX60 Projector . ................ ............. ................ ................ ................ ... 1[...]

99-00984-20-B0 ix | CONTENTS 5 Maintaining and Troubl eshooting Your SMART Boar d 685ix Interactive Whitebo ard System ............. ............ ................. ............. ................ ............. ................ ............ 39 After Installing Your SMART Board 68 5ix Interactive Whiteboard System ... 40 Adjusting Keystone Alig nment [...]

99-00984-20-B0 x| C O N T E N T S RS-232 Programming Commands ................ ................ ................ ................ 73 UX60 Projector Power States........ ................ ................ ................ ......... 73 Command Inventory .................. ................ ................. ............ ................ 73 Value-Based [...]

99-00984-20-B0 xi | CONTENTS Network Settings Adjustments ...... .......... ... ................ ............. ................ ...... 99 Language Preference Setting ....... .......... ... ............. ................ ............. ....... 101 Information Panel ............. ................ ............. ................ ................ .......[...]

99-00984-20-B0 xii | CONTEN TS[...]

99-00984-20-B0 Chapter 1 About Your SMAR T Board 685ix Interactive Whiteboard System The SMART Boar d™ 685ix interactiv e whiteboard system combines the wall-mounted, ultra-short-t hrow UX60 projector with a SMART Board 685 or SBD685 interactive whitebo ard. Topics in this chapter describe the features and accessorie s you can use with your SMART[...]

2 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 SMAR T Board 685ix Interactive Whiteboard System Features Your SMART Boar d 685ix interactive whiteboar d system uses the UX60 WXGA (16:10 ) ultra-sh ort-throw , high-of fset projector . Your SMART Board 685ix interactive whitebo ard system delivers high-def[...]

99-00984-20-B0 3 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Other feat ures of t he interactiv e whiteboar d include: • a SMART Pen Tray th at automatically detects when yo u pick up a pen tray pen or the eraser • pen tray buttons th at activate Help functions an d, when used wit h a computer , activate th e on-s[...]

4 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 UX60 Projector System Features The UX60 projector system includ es an ultra-short-throw projector fo r use with SMART Boar d 685 interactive white boards, an extende d control panel (ECP), an ECP harness cable and a sturdy support system for classro om envir[...]

99-00984-20-B0 5 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM • Two HD-DB15 (VGA) inputs and associated audio input (3.5 mm jack) and one HD-DB15 (VGA) output and associated audio output (3.5 mm jack) with ad ditional interface support for Compon ent YPbPr and Component YCbCr inpu ts with proper adapters (not include[...]

6 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Eraser The eraser resembles a recta ngular chalkboard eraser . You can use a substitute eraser , provided it has a s imilar shape, reflects infrared light and doesn ’t scratch or mark the surface of the interactive whiteboard. Standard UX60 Projector Acces[...]

99-00984-20-B0 7 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Cleaning Cloth Kit The UX60 projector has special clean ing requirements and includes the only approved cleaning cloth fo r use on the projector mirror o r lens. CAUTIONS • Never touch the mirr or with your hands or a brush. Do not scrub the surface of the[...]

8 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Cat 5 to USB Cable Extender (CA T5-XT) Use the SMART Cat 5 to USB cable extender to extend your interactive whiteboar d’s USB connection up to 87' (26.5 m) using RJ45 Cat 5 cable (not include d). The extender includes two 6' (1.8 m) USB cab les t[...]

99-00984-20-B0 Chapter 2 Before Installing Your SMAR T Board 685ix Interactive Whiteboard System Consult the SMAR T Board 68 5ix interactive whiteboard system installation documents that came with your UX60 pro jector for in stru ctions on how to install your products and how to use the m ounting template. IMPORTANT Use the instructions in the UX60[...]

10 | CHAPTER 2 – BEFORE INSTALLING YOUR SMART BOA RD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Environmental Requirements Before installing your SMART Board 685ix interactive whiteboard system, review the following e nvironment al requirem ents. SMART Board 68 5ix interactive whiteboard systems can operate in a temp erature range of: •[...]

99-00984-20-B0 11 | CHAPTER 2 – BEFORE INSTALLING YOUR SMART BOA RD 685ix INTERACTIVE WHITEBOARD SYSTEM Dust and Scratching SMART Board 68 5ix interactive whiteboard systems are for use in of fice and classroom environments and are not for industrial us e, where heavy dust and pollutants can cause malfunctions or impaired operation . The design i[...]

12 | CHAPTER 2 – BEFORE INSTALLING YOUR SMART BOA RD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 • Position th e projector at the corr ect height above the 685 series interactive whiteboard to align the proje cted image with the touch screen Dimensions on the template recommend a dist ance from the fl oor suitable for adults of average h[...]

99-00984-20-B0 Chapter 3 Using Your UX60 Projector This chapter describes the components of your UX60 projector , and the conn ections on the projector and ECP . It also explains how to set up your remo te control and adjust your projector o ptions. Topics covered include: • Components of the UX60 Projector on page 14 – UX60 Projector Connectio[...]

14 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 99-00984-20-B0 Components of the UX60 Projector Below is a list of UX60 projector components. 1. Image ref lection mi rror 2. Infrared r eceiver 3. Focus knob 4. Input/Output (I/O) cover 5. Diagnostic indicator LED 6. Power indi cator LED 7. Lamp cover 8. Lens 4 1 2 3 8 7 6 5[...]

99-00984-20-B0 15 | CHAPTER 3 – USING YOUR U X60 PROJECTOR UX60 Projector Connection Diagrams The following diagram and list describe the pr ojector ’s conn ection ports and the types of input you can connect to the proje ctor . Remove the input/output cover on the left side of the projector to access the connection p anel. 1. 3-pin mini- DIN 5[...]

16 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 99-00984-20-B0 12. 3.5 mm audio-i nput connector (for VGA 1 connector) 13. HD-DB15 (VGA 1) input co nnector (computer analog signal/component video input) 14. 3.5 mm a udio-input con nector (reserved for wire manageme nt bundle) 15. HD-DB15 (VGA 2) input co nnector (reserved for wire man agement bundle)[...]

99-00984-20-B0 17 | CHAPTER 3 – USING YOUR U X60 PROJECTOR To access or replace t he remote control battery 1. Turn ov er the re mote con trol. 2. Hold down the side release on the left s ide of t he battery h older and pull the battery ho lder completely out of the remote control. 3. Insert a CR2025 coin ce ll battery into the battery ho lder . [...]

18 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 99-00984-20-B0 Using Your Remote Control The UX60 projector remote co ntrol enables you to access on-scr een projector menus and change projecto r settings. You can use the remote control’s Power button (or , a lternatively , the ECP Power button) to turn on or tu rn off the pro jector system. You can[...]

99-00984-20-B0 19 | CHAPTER 3 – USING YOUR U X60 PROJECTOR Adjusting Projector Settings You can access the projector settin gs by pressing the remote control’s Menu button and accessing the on-screen display . You can also access these settings by connecting a network cable to the projector , as described on page 24. NOTE There are no projec to[...]

20 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 99-00984-20-B0 IMPORTANT • The ECP is no t meant as a substitute for the remo te control. There are no projector menu op tions on the ECP , so keep your remote control in a sa fe place. • Do not disconnect existing USB plugs on the ECP to conn ect other peripherals, because you co uld discon nect co[...]

99-00984-20-B0 21 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 8 RCA jack audio-right input 9 RCA jack audio-left input 10 USB B receptacle (for secondary computers such as a laptop) 1 1 RJ1 1 6-wire jack (for seri al controller connector cable) 12 USB A receptacle (SMART Board interactive whiteboard only) 13 USB A receptacle (for any USB periphera l[...]

22 | CHAPTER 3 – USING YOUR U X60 PROJECTOR 99-00984-20-B0[...]

99-00984-20-B0 Chapter 4 Integrating Other Devices with Your Interactive Whiteboard System This chapter provides info on integrating your SMART Board 685 ix interactive whiteboard system with peripheral devices, preca utions to follow when connecting a new device t o your intera ctive whiteboa rd system and basic so ftware installation advice. Topi[...]

24 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Connecting Computers and Peripheral Devices to Your UX60 Projector You can connect a variety of per ipheral devic es to your UX60 projector , including DVD or Blu-ray disc playe rs, VCRs, docum ent cameras, dig ital cameras an d high-d efinition s[...]

99-00984-20-B0 25 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM WARNINGS • Two people are require d to mount your SMAR T Board product be cause it may be too heavy for one person to safely maneuver . When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, [...]

26 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To access t he projector’s connection panel 1. Turn off your SMAR T Board 685i x interactive whiteboard system. 2. Remove the two screws on both sides of the cable covers on th e projector ’s wall-mounting br acket. 3. Remove the cable covers [...]

99-00984-20-B0 27 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM To remove the interactive whiteboard’s pe n tray 1. Turn of f your interactive whiteboar d by disconnecting the USB cable to your co mputer or by disconnecting th e expansion module’s power supply , as app ropriate. 2. Remove the pens and the [...]

28 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To connect c ables to your UX60 projector 1. Connect your peripheral cable s to th e projector , at the connection panel. IMPORTANT Don’t connect any peripherals into the co nnectors marked in grey on the diagram on page 15 , because these conne[...]

99-00984-20-B0 29 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 7. Reattach and tighten the fo ur screws on either side of the cable covers you removed in step 2 of the pr ocedure on page 26. 8. Reposition the input/output cover by sliding it towards the projector . To reattach your interactive whiteboa rd 1. [...]

30 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Temporarily Connecting Devices to Your Interactive Whiteboard System Attaching Temporary Sources and Outputs to Your ECP Follow these instructions if you have a perip heral device to connect to your interactive whiteboard system for a short time, [...]

99-00984-20-B0 31 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM Connecting Your Computer to the Wire Management Bundle Your SMART Boar d 685ix interactive whit eboard system includes a wire management bundle specifically designe d for connecting secondary computers such as a laptop. NOTES • Place your comput[...]

32 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Video Format Compatibility The UX60 projector has a native video fo rmat and various video format compatibility modes. You can cha nge image appear ances for certain form ats and compatibilities. Native Video Format The following table lists t he [...]

99-00984-20-B0 33 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM HD and SD Signal Fo rmat Compatibility The following table lists hi gh definition and standard definition for mat signal compatibility which can be further altere d by using the aspect ratio command described on page 98. The Match input command ma[...]

34 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Video System Sig nal Compatibility The following table lists video system signal compatibility , particularly those delivered over S-Video and Composit e connec tors, which you can alter fu rther by using the aspect ratio comma nd described on pag[...]

99-00984-20-B0 35 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM Connecting a SMAR T Hub to Your Extended Control Panel SMART Hubs provide networking capabilit ies for effective meetings, and a stable platform for using your interactive whiteb oard system. You can connect you UX60’s projector’s ECP directly[...]

36 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 3. Remove the two sc rews, used dur ing installati on, from the bot tom of the ECP with the Phillips screwdriver . Hold the ECP to pr event it from falling. Keep the screws in a safe place. 4. Locate the jumper cover on the side of the ECP that fa[...]

99-00984-20-B0 37 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 4. Replace the ECP o n the interactive whiteboard with the two screws from the previous steps. 5. Reconnect all cabling to the ECP , and reconnect the master power cable to the power outlet. 6. Connect the other en d of the ECP’s U SB cable to t[...]

38 | CHAPTER 4 – INTEGRATING OTHE R DEVICES WI TH YOUR INTER ACTIVE WHITEBOARD SYSTEM 99-00984-20-B0[...]

99-00984-20-B0 Chapter 5 Maintaining and Troubleshooting Your SMAR T Board 685ix Interactive Whiteboard System This chapter pr ovides basic main tenance and tr oubleshoot ing informat ion for your SMART Board 68 5ix interactive whiteboard system, including methods for properly cleaning and preventing damage to your i nteractive whiteboard system. F[...]

40 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 – System Wa rning Lights on page 51 • Troubleshooting Image Issues on page 55 – Image Projection Issues on page 55 – Image Compatibility Issues on page 56 • Other Common Issues on page 58 – Standard Use Issues on pa g[...]

99-00984-20-B0 41 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Horizont al keyst one error s can occu r when you swivel the UX60 projector too far from the SMART Board 6 85 interactive whiteboard’s vertical center , when you mount the projector a nd the interactive whiteboard on an uneven [...]

42 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To focus and adjust t he image Turn the foc us dial cl ockwise or counterclockwise until the image is in focus. Aligning the Image After Installation Use this procedure to obtain a re ctangular image that is slight ly smaller tha[...]

99-00984-20-B0 43 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM • If you don’t have a computer , use the projector ’s default background so that you can see the full projected image clea rly . • The following diagram shows the color-coded control knobs on the top of the pr ojector ’[...]

44 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 WARNING When adjust ing the proj ector ’s image, only loosen the locking screw next to the lock and unlock symbols (see the gray screw in the previous illustration). Never loosen other locking screws or loosen th e center nut a[...]

99-00984-20-B0 45 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 5. Adjust the projected image’s hor izontal alignment. – Turn the blue knob clockwi se if the image is tilted with the right edge higher than the left, until the to p and bottom edges of the projected image ar e horizontal. ?[...]

46 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 10. Use the scre wdriver to tig hten the lo cking ring sc rew on the top of th e projector ’s adjustment module when you’ re satisfied with the projected image’s location on the interactive whiteboard. This locks the contro[...]

99-00984-20-B0 47 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM On the bottom of the pen tray is a security slot that accommodates a security cable, such as a Kensington lock. To lock the pen tray to t he interactive whiteboa rd 1. Loop your security cable behind the pen tray brackets before [...]

48 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To secure th e pen tray t o the pen tray brack ets Insert two N o. 8 or M4 screws (not included) into the ho les shown in the following illustration. NOTE Older units don’t include this feature. Maintaining Your SMAR T Board 68[...]

99-00984-20-B0 49 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Cleaning Your Inte ractive Whiteboard Follow these tips and proced ures to keep the screen surface clean. CAUTION Do not allow cleanin g liquids to flow between th e lower frame and the writing surface or into th e pen tray reces[...]

50 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Cleaning the Pen Tray If the infrared sens ors in the bottom of th e pen tray’s recess es are obstructe d, the sensors don’t reliably detect when a pen or the eraser is removed or replaced. If an LED indicator doesn’t tu rn[...]

99-00984-20-B0 51 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM • Spraying the system could spread a chemic al mist on some of the projector ’s components and lamp, resultin g in damage and poor image quality . IMPORTANT • When cleaning the in teractive whiteboard syste m: – Wipe the [...]

52 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 ECP Ready Light and System Status The ECP’s main power button also functions as a ready light. Integrated Interact ive Whiteboard Ready Light Status Adding a UX60 p rojector and the ECP change th e normal behavior of the ready [...]

99-00984-20-B0 53 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Projector Ready Lights and Projector Status The UX60 projector’s two indicator LED lights (Power and Diagnostic) are located on the boom-mounte d projector . Specific light sequ ences convey information about th e state of your[...]

54 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 IMPORTANT After you resolve your projector’s issue, disconnect an d then reconnect your UX60 projector ’s power cable to clear the indicato r light sequence and reset yo ur projector ’s status. Projector Ready Lights Projec[...]

99-00984-20-B0 55 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Troubleshooting Image Issues Computers, peripherals, source inputs and their connection cable s may not be correctly set up to transmit their signals to your SMAR T Board interactive whiteboard system. Refer to the video co mpati[...]

56 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 3. Check the pins on the power ca ble and VGA connectors, and make sure they aren’t bent or broken. 4. Make sure the proje ctor la mp is secure ly installed. 5. Confirm tha t your proje ctor is turn ed on and that the projector[...]

99-00984-20-B0 57 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Your Connected Laptop or Powe rBook® Computer Image Isn’t Projecte d Laptop and Powe rBook computer se ttings can interfere with pro jector operations. Write down your setting values before adjusting the m. Some laptop compute[...]

58 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Other Common Issues These common error issues may occur during th e life of your projector , due to normal projector wear or deliberat e changes to the sys tem made by us ers. These issue s can also occur due to input equipm ent [...]

99-00984-20-B0 59 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 4. Ensure that your speake r or audio system is on and confirm that the volume is enabled. 5. Check that your source inpu t, such as your computer or video de vice, isn’t in error and ensure that its audio outpu t is on and isn[...]

60 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To restart an unresponsive project or 1. Turn off the projec tor , and wait 15 minutes for it to cool do wn. 2. Disconnect the power cor d from the power outlet. Wait a minimum of 60 seconds. 3. Reconnect the power co rd. 4. Rest[...]

99-00984-20-B0 61 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Color Wheel Failure If the “Color Whee l Failure” error message ap pears, and your projector tur ns off during use, your projector has a color wheel issue. To resolve the color wheel failure error 1. Wait 15 minutes for the p[...]

62 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Occasional Maintenance Instructions This section includes maintena nce instructions for infrequent tasks. Replacing the UX60 Projector ’s Lamp Module Eventually the lamp module will dim, a nd a message will appear reminding you[...]

99-00984-20-B0 63 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM • When replacing the pr ojector lamp: – Turn the proje ctor off and wait 30 minutes for the lamp to cool  completely (or before remo ving the projector from the wall-mountin g bracket, if necessary). – Do not remove any [...]

64 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module. NOTE Captive screws can’t be removed, but th ey must be loose. Don’t try to remove t he screw s. 6. Use the handle on the bo t[...]

99-00984-20-B0 65 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM To finish the projector lamp installat ion 1. Once you’ve completed the proj ector lamp change, turn on the pr ojector . 2. Access the service menu to reset the lamp hour counter . See page 66. 3. Reactivate the projector’s a[...]

66 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 To access the serv ice menu’s password 1. Access the projec tor ’s servic e menu by pressin g the following button s quickly on the remote control: Down , Up , Up , Left and Up . CAUTION Do not adjust any settings in the serv[...]

99-00984-20-B0 67 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM Performing a Projector Rese t At some point during troubleshootin g, you may need to reset all proj ector settings. This option is irreversible. To perform a complete projector reset 1. Access the projec tor ’s servic e menu by[...]

68 | CHAPTER 5 – MAINTAINING AND TROU BLES HOOTING YOUR SMART BOARD 685ix INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0[...]

99-00984-20-B0 Chapter 6 Remotely Managing Your SMAR T Board 685ix Interactive Whiteboard System This chapter has detailed instructions on how to set up your computer or your room control syste m to remote ly manage y our SMART Board 685i x interactive whiteboard system settings. Additionally , you can add th e interactive whiteboard syst em to you[...]

70 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 – System Controls on page 81 – Network Commands on pag e 84 • Simple Network Managemen t Protocol on page 85 • Web Page Management on page 85 – Accessing We b Page Management on page 86 – Home Page on page 86 – Control Panel on pag[...]

99-00984-20-B0 71 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Connecting Your Serial Interface to the UX60 Projector Using a computer connection or room cont rol system, you can select video inputs, start up or shut down the interactive whit e board system and reque st information such as projector lamp us[...]

72 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 • All responses from the projector are terminated with a carriage retu rn line feed combination followed by a co mma nd prompt. Wait until you receive the command prompt indica ting the system is r eady for another command before proceeding. ?[...]

99-00984-20-B0 73 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM RS-232 Programming Commands UX60 Projector Power States The UX60 projector respond s to commands only at certain powe r levels and times. There are four projector power states: •O f f • Powering (sta rtup) • On (operating) • Cooling (idl[...]

74 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Value-Based Command Methods Absolute Values an d Adjustment Values You can use the command’s target ra nge to set an absolute value for a command, or cause an adjustment to be made to th e current value. To create an adjustmen t command, add a[...]

99-00984-20-B0 75 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Powerstate and Comm and Listing Controls These commands turn on or tu rn off the proje ctor , request the projector ’s current powerstate and provide a list of commands . The pr ojector ’s powerstate determines whether or not certa in comman[...]

76 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Powerstate Response Field De scription Source Selection Controls These commands switch input sources. The source typ e determines which commands can be accepted. Source Selection Command Descript ion Source Response Field Descr iption Field Desc[...]

99-00984-20-B0 77 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM General Source Controls The following source controls apply to a ll input sour ces. HDMI connector source controls are completely describe d in this section. These controls a re unavailable when the projector is off. Yo u can specify custom colo[...]

78 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Additional VGA Source Controls Your VGA source supports all the gener al s ource controls on page 77, as we ll as the commands listed in this se ction. These setti ngs ar e unavailable when the projector is off, or when the VGA sources ar e disc[...]

99-00984-20-B0 79 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM VGA Source Control Commands These commands control the ap pearance of your VGA source. These settin gs are unavailable when the projector is of f, or when the VGA source is discon nected. See page 74 for setting absolute an d adjustment commands[...]

80 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Composite Video Source Control Co mmands These commands control th e appearance of yo ur composite video source. See page 74 for setting absolute an d adjustment commands. Audio Output Commands These commands control your UX60 projecto r ’s au[...]

99-00984-20-B0 81 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM System Controls Allows you to switch system s ett ings and access system information. System Information Commands (Active) These commands inform you of the current system settings. These comman ds are unavailable when the projector is of f. Syst[...]

82 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 S ystem Information Commands (Act ive) These commands control the curren t system settings. These commands are unavailable when the projector is of f. get fwvermpu fwvermpu=[cu rrent processor firmware version] get fwverecp fwverecp=[curr ent EC[...]

99-00984-20-B0 83 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM set locationinfo [description] Enter a descriptor no more than 16 characters long. locationinfo=[description] set contactinfo [description] Enter a descriptor no more than 16 characters long. contactinfo=[description] set language [target] =Braz[...]

84 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 System Information Commands (Passive) These commands control the cur rent syste m settings. These co mmands are always available, even when the proje ctor is off. NOTE Sending the “r estoredefa ults” comman d reve rses any menu changes you m[...]

99-00984-20-B0 85 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Network Contro l Commands These commands control your network settings. Simple Network Management Protocol The UX60 projector suppo rts a list of SNMP commands as described in the management information base (MIB) file, available for download fr[...]

86 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Accessing Web P age Management Before accessin g the web page, yo u must atta ch the netw ork cable according to the procedure titled Attaching Sou rces and Outputs to Your UX60 Projector on pa ge 24. When you first connect your UX60 projecto r [...]

99-00984-20-B0 87 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Restore All Projector Defa ults Submits default values to the projector settings or refreshes th e current s ettings. Selec t Submit or Refresh . NOTE The Submit option is irreversible and resets all values. Volume Adjusts the volume of the proj[...]

88 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 White Peaking Adjusts the image color brightness while providing more vibr ant colors from 0 to 10. A value closer to 0 creates a natural image and a valu e closer to 10 enhances image brig htness. Degamma Adjusts the color performance of the di[...]

99-00984-20-B0 89 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM Aspect Ratio Adjusts as pect r atios between Fill Screen , Match Input , and 16 :9 . • Fill Screen produces an ima ge that fills the entire screen with stretching and scaling. • Match input matche s the projector’s aspect ratio to the inp [...]

90 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Network Settings This menu allows you to enable or di sable DHCP and set the network related addresses an d names. Source Selects the input source ( VGA-1 , VGA-2 , Composite or S-Video ). Submenu Settings Description DHCP Turns the network’s [...]

99-00984-20-B0 91 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM E-mail Alerts This menu allows you to enter your prefer red address for receiving e-mail aler ts and adjust related settings. Read/Write C ommunity This option is a password sent with ea ch SNMP Set-Request and allows access to the device. NOTE [...]

92 | CHAPTER 6 – REMOTELY MANAGING YOUR SMART BOARD 685IX INTERACTIVE WHITEBOARD SYSTEM 99-00984-20-B0 Password Settings This menu provides a security function allowing an administrator to manage usage fo r the project or and allow s you to en able the Administrator Password function. NOTES • The first time the password settings are used, the d[...]

99-00984-20-B0 Chapter 7 UX60 Projector Menu Commands This chapter describes ways to change your projector settings if you want to customize your UX60 projector’s output. These procedures are intended for experienced users, informatio n technology admini strators and facility managers that require acces s to advanced fea tures. SM ART Technolo gi[...]

94 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS 99-00984-20-B0 Source Image Adjustment Display Mode Presets SMART ha s provided a variety of display mode pr esets for users to easily change during a lesson or presentation. Displa y Mode presets allow you to project images from various sources with consistent co lor performance. You can access the[...]

99-00984-20-B0 95 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS HDMI Input Source Settings You can adjust these settings only when you’re displaying an HDMI input sour ce image. All mo dified setting s registe r to the User display mode. V -position Adjusts the vertical positi on o f the projected image. Press the left arrow button on the remote[...]

96 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS 99-00984-20-B0 Video Source Settings You can adjust these settings only when you’re displaying a video source image. All modified settings register to the User display mode. Custom Source Image Adjustments You can adjust the six-segment color wheel o n the UX60 projector to provide custom color an[...]

99-00984-20-B0 97 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS Audio Settings Adjustment These settings apply to all connected audio sources. Default Settings Adjustment These are the UX60 projector’s default settings. You can adjust them when the projector is on. Audio Settings Menu Description Volume Adjusts the volume from 0 to 100. Press th[...]

98 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS 99-00984-20-B0 Startup Screen Submenu You can replace the standard SMAR T logo and slogan startup screen with an image representing your school, class, or organization. Projector ID Describes the pr ojector ’s unique ID number within your organization’s network. Using the network menu, you ca n [...]

99-00984-20-B0 99 | CHAPTER 7 – UX60 PROJECTO R MENU COMMAN DS Network Settings Adjustments This is the UX60 projector’s network sett ings menu, and yo u can adjust the network and VGA output options wh en the projector is on. You can adjust all othe r options vi a the network c onnection. Capture User  Startup Screen Press Enter on the remo[...]

100 | CHAPTER 7 – UX60 PROJECTOR MEN U COMMANDS 99-00984-20-B0 Projector Name Displays your projector ’s name, as given by a n administrator . Location Displays your projector ’s location, as given by an administrator . Contact Displays your projector ’s contact name or number for support, as given by an administrator . Network Settings Men[...]

99-00984-20-B0 101 | CHAPTER 7 – UX60 PROJECTOR MEN U COMMANDS Language Preference Setting Select your language prefer ence in the list. You can also adjust this setting from the projector ’s network menu, or via the se rial interface connectio n commands. Information Panel This is the UX60 projector ’s information pa nel. This screen has no [...]

102 | CHAPTER 7 – UX60 PROJECTOR MEN U COMMANDS 99-00984-20-B0 Firmware Vers ion Displays the projector ’s firmware vers ion. NOTE This field isn’t editable. MPU Version Displays the projector microprocessor’s firmware version. NOTE This field isn’t editable. Network Version Displays the proj ector netw ork card’s version. NOTE This fie[...]

99-00984-20-B0 Appendix A Disabling USB Communications Disabling the ECP’s USB Port In some situations, you may need to disa ble the ECP’s front USB port. Disabling the USB port prev ents users fr om using or saving docu ments to USB storage de vices using the ECP’s front USB receptacle. The other USB receptacles will not be deactivated, as t[...]

104 | APPENDIX A – DISABLING USB COM MUNICATIONS 99-00984-20-B0 IMPORTANT Do not discard the jumper as this will ma ke the USB deactiv ation difficult to reverse. 4. Insert the USB jumper cover into the US B A port on the front of the ECP . 5. If you’re prepar ing to attach a SMART Hub to your UX60 proje ctor , see page 36. If not, continue wit[...]

99-00984-20 A0 Appendix B Customer Support Online Information and Support Visit www .smarttech.com/s upport to view and download user’s guides, how-to and troubleshooting ar ticles, software and mor e. Training Visit www .smarttech.com/t rainingcenter for training materials and information about our training services. Technical Support If you exp[...]

106 | APPENDIX B – CUSTOMER SUPPORT 99-00984-20 A0 General Inquiries Warranty Product warrant y is governed by the terms an d conditions of SMART’s “Limited Equipment W arranty” that shipped with the SMART produc t at the time of purc hase. Registration To help us serve yo u, register online at www .smarttech.co m/registration . Address SMA[...]

99-00984-20 A0 Appendix C Hardware Environmental Compliance SMART Technolo gies supports global ef forts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly man ner . Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equ ipment regulati[...]

108 | APPENDIX C – HARDWAR E ENVIRONMENT AL COMPLIANCE 99-00984-20 A0 Packaging Many countries ha ve regulations restri cting the use of cer tain heav y metals in p roduct packaging. The packaging used by SMART Technolo gies to ship products complies with applicable packaging laws. China’s Electronic Information Products Regulations China regul[...]

99-00984-20-B0 Index A Absolute and adjustme nt values, 74 Adjusting default settings, 97 keystone alignment, 40 network set tings, 99 Aspect ratio 16 by 9 mode , 32 Audio mute, 58 Audio output settings, 97 Audio system controls, 80 B batteries, 107 remote control, 16 Before installing your system environmental requirements, 11 Blue screen appear s[...]

99-00984-20-B0 110 | INDE X Disabling USB ports, 103 Display mode presets, 94 DNS settings, 99 Documentation, 105 Domain name system settings, 99 Dry-erase markers, 5 E ECP connecting a SMART Hub, 35 functions, 19 input button, 35 overview, 6 ready light, 52 SMART Hub preparation, 35 EIP regulations, 108 E-mail alert settings, 91 Enabling network c[...]

99-00984-20-B0 111 | INDE X L Lamp failure m essage appears, 61 Lamp hour counter, 101 counter reset, 66 Lamp warning e-mail alert, 91 Language selection, 86 , 101 Letterbox fo rmat, 32 Limited Equipment Warr anty, 106 Low lamp life e-mail alert, 91 M MAC address, 99 Management information base, 85 Markers, 5 MIB file, 85 Mounting height SMART Boar[...]

99-00984-20-B0 112 | INDE X Security cable, 46 optional screws, 47 Serial controller ready light, 52 Serial interface settings, 71 Serial number, 102 Service menu password retrieval, 65 Setting up w eb managem ent, 86 Signal loss, 55 Simple network management protocol, 85 , 90 SMART Board 685 interactive whiteboard cleaning, 49 cleaning perman ent [...]

99-00984-20-B0 113 | INDE X USB cable optional accessories, 7 optional Cat 5 accessories, 8 USB ports disabling, 10 3 User defined settings, 94 User’s guides, 105 UX60 projector additional VGA controls, 78 audio output controls, 80 audio system op tion, 7 cleaning, 50 compatible intera ctive whiteboards, 3 components, 14 composite v ideo contro l[...]

99-00984-20-B0 114 | INDE X[...]

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