Sierra Wireless 595U manual

Sprint Mobile Br oadband USB Modem by Sierr a Wir eless AirC ard ® 595U w w w . s p r i n t . c o m © 2007 Sprint Nextel. All rights reserved. SPR I NT and other trademark s are tr ademark s of Sprint Nextel.[...]

T a b l e o f C o n t e n t s Wel com e t o S pri nt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Int rod uct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Sec tio n 1 : B asic s o f Y[...]

Se ctio n 3 : U sin g th e U SB Mod em o n a Wi ndow s C omp uter . . . . . . . . . . . . . . . . . . . . .29 3A. Your USB Modem: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Spr int Conn ect ion Man age r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

3E. Frequently Asked Questions (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Wha t i s S pri nt C onn ect ion Ma nage r? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 If the co nne ctio n i s “ alw ays on, ” a m I alw ays be ing bil led ? . . . . . . . . . . . . . . . . . . 83 How fa[...]

3F. Troubleshooting Tips (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Pro ble ms, Ca use s, a nd Sol uti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 GO But ton Is Una vai lab le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Reg ula tor y N otic es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Pat ent s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

i W elc om e to S pr in t W e ar e committed to bringing y ou the best wireless technology av ailable, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. When it comes to mobile c onnectivity , the Sprint Mobile Br oadband USB modem of fers more freedo m than eve r bef ore[...]

ii In tr od uct ion This User’ s Guide introduces you to Sprin t service and all the f eatures of your new wireless Sprin t Mobile Broadband USB modem. It’ s divided into se ven sections: l S e ct io n 1: Ba si cs o f Y o u r US B Mo de m l S e ct io n 2: In st al li n g t h e U S B Mo de m on a W in do w s C o m pu te r l S e ct io n 3: Us in [...]

Section 1 Basics of Y our USB Modem[...]

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Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3 S e c t i o n 1 A I n t r o d u c i n g t h e S p r i n t M o b i l e B r o a d b a n d U S B M o d e m I n T h is S e ct i o n l Y o u r S p r in t M o b il e B r o ad ba nd U SB M od e m l C D M A Ne tw o r k s l O n e T o u c h Ac t i v a t i o n l P ac k a g e C on t en t s l C ar [...]

4 Section 1A: Introducing the Sprint Mobile Broadband USB Modem Y o u r S p r i n t M o b i l e B r o a d b a n d U S B M o d e m The Sierr a Wir eless AirCard® 595U USB modem is a dual-band wir eless USB modem. It enhances the functionality of your mobile or deskto p computing devices by adding wir eless data. This USB modem allows y ou to do the[...]

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 5 CDMA technology provides a v ariety of connectivity fea tures , depending on your Sprint acc ount (actual speed depends on the netw ork conditions ): v 1xEV-DO Re v . A (Sprint P ower V ision SM ) sup por ts Internet connections with data ra tes up to 3.1 Mbps (downlink fr om the netwo[...]

6 Section 1A: Introducing the Sprint Mobile Broadband USB Modem P a c k a g e C o n t e n t s Y our Sprint Mobile Broadband USB modem package c ontains the f ollowing componen ts: v Sprint Mobile Br oadband USB modem by Sierra W ireless (Model AirC ard 595U) v R echargeable modem battery v USB extension cable v Getting Started guide v Installation [...]

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 7 v Do not handle or oper ate the USB modem while driving or oper ating a v ehicle. Doing so may distr act you fr om properly oper ating the v ehicle. In some states and pro vinces, oper ating c ommunication devices while in c ontr ol of a vehicle is a criminal of fense. A b o u t T h i [...]

8 Section 1B: Getting Started With Your USB Modem S e c t i o n 1 B G e t t i n g S t a rt e d W i t h Y o u r U S B M o d e m I n T h is S e ct i o n l G e t ti ng St ar t e d l S y s t em R e q u i r e m en t s l T h e US B Mo de m So f tw a r e This section describes the basics of getting started with your USB modem, and how to look af ter your [...]

Section 1B: Getting Started With Your USB Modem 9 G e t t i n g S t a rt e d Befor e you begin using y our USB modem, yo u must: 1 . Check tha t y our c omputer has the system r equirements listed below (“S ystem R equirements”). 2 . Install the Sprint C onnection Manager sof twar e (for W indows ) or the W atcher Lite sof twar e (for the Mac),[...]

10 Section 1B: Getting Started With Your USB Modem T o install and run the USB modem and acc ompanying Sprint C onnection Manager sof twar e on a Windows c omputer , you w ill need the minimum system resour ces shown in the following table. H i g h E nc r y pt i o n R e q ui r e m e n ts ( W i n d ow s ) Depending on your c onfigura tion, an IO T A[...]

Section 1B: Getting Started With Your USB Modem 11 I f y o u a r e r u n n i n g W i n d o w s 2 0 0 0 w i t h N e t s c a p e C o m m u n i c a t o r Ensure y our version of Netscape C ommunicator is 4.7 or higher . T o verify that y our version supports 128-bit encryption: 1 . In Nav igator , select H e l p > Ab ou t Na v i g a t o r . – or [...]

12 Section 1C: Getting Help S e c t i o n 1 C G e t t i n g H e l p I n T h is S e ct i o n l V is it in g th e Sp r i n t W eb S it e l C on ta ct i n g S pr in t Cu s to me r S er v i c e l T r ou bl es h o o t i n g This section describes where y ou can find more inf ormation on Sprin t ser vices , options, and t roubleshooting pr oblems you hav[...]

Section 1C: Getting Help 13 V i s i t i n g t h e S p r i n t W e b S i t e Stop by w w w . s p r i n t. c o m and log on to get up-to-date inf ormation on Sprint services, options , and more. Y ou can also: v R eview cov erage m aps. v Access your acc ount inf ormation. v Add additional options to your service plan. v P urchase accessories. v Chec[...]

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Installing the USB Modem on a W indow s C omputer Section 2[...]

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Section 2A: Installing the Software on a Windows Computer 17 S e c t i o n 2 A I n s t a l l i n g t h e S o f t w a r e o n a W i n d o w s C o m p u t e r I n T h is S e ct i o n G e t ti ng S ta rt e d This section explains how to install y our Sprint C onnection Manager softw are on a Window s computer . The process may v ary , depending on the[...]

18 Section 2A: Installing the Software on a Windows Computer G e t t i n g S t a rt e d Befor e you can use y our USB modem, y ou must first install the USB modem’ s sof twar e and configure the USB modem f or y our computer . The installation process c onsists of : v S o f t w a r e i n st al la t io n - Installing the Sprint Conn ection Manager[...]

Section 2A: Installing the Software on a Windows Computer 19 n Use the def ault settings for the Destina tion F older unless you ha ve special requir ements and an adv anced understanding of computer c onfigura tion. (The Destination F older dictates where the sof twar e is installed.) 3 . When the “Installation C omplete!” window is displa yed[...]

20 Section 2A: Installing the Software on a Windows Computer Window s detects the USB modem and installs the drivers f or it . This ma y take a fe w minutes. Once completed, Sprint Connection Manager should displa y “Disconnected” (if your USB modem is preactiv ated) or the “One T ouch Ac tiv ation ” window , or automatica lly star t the Ac[...]

Section 2B: Inserting and Removing the USB Modem 21 S e c t i o n 2 B I n s e rt i n g a n d R e m o v i n g t h e U S B M o d e m I n T h is S e ct i o n l I n s e rt i n g th e US B Mo de m l R em o vi ng t he U SB M od em This section describes how to properly insert the USB modem and remov e it from your c omputer .[...]

22 Section 2B: Inserting and Removing the USB Modem I n s e rt i n g t h e U S B M o d e m T o inser t the USB modem into a notebook or desktop c omputer: © Holding the USB modem by its sides , inser t it in to the USB slot of your computer . Alternativ ely , you can attach the USB e xtension cable to your c omputer’ s USB slot, and then connect[...]

Section 2C: Setting Up Service (Windows) 23 S e c t i o n 2 C S e t t i n g U p S e r v i c e ( W i n d o w s ) I n T h is S e ct i o n l A ct iv at in g an d Us in g Sp ri nt S er v i c e l P r e a ct iv a te d US B Mo de m l N o n -p r e a ct i v a t e d U SB Mo de m: O ne T ou c h A ct i v a t i o n l N o n -p r e a ct i v a t e d US B Mo de m: [...]

24 Section 2C: Setting Up Service (Windows) A ct i v a t i n g a n d U s i n g S p r i n t S e rv i c e Befor e using your US B modem, you must hav e a Sprint wir eless network accoun t set up. The pr ocess of setting up an accoun t is called activa tion. When the USB modem is inserted and Sprint C onnection Manager is star ted, it will detect whet[...]

Section 2C: Setting Up Service (Windows) 25 N o n - p r e a c t i v a t e d U S B M o d e m : O n e T o u c h A c t i v a t i o n If the “ One T ouch Activa tion” window has been display ed, click Y e s to indica te tha t you’ d like to ha ve the networ k autoprogr am your USB modem. Sprint C onnection Manager will display “Upda ting User P[...]

26 Section 2C: Setting Up Service (Windows) When you c all Sprint, Sprint Customer Service will help y ou select your service plan and guide y ou through the activa tion pr ocess. The y will also provide you with this informa tion: v Y our USB modem’ s activa tion code (giv es you access to configur e the accoun t) v Y our USB modem’ s phone nu[...]

Section 2C: Setting Up Service (Windows) 27 6 . Click F in is h to close the Activ ation W izard. 7 . W ait a f ew moments for the USB modem to automatically reset. Depending on your c onfigur ation, an IO T A session ma y automatically start . (See “Data Prov isioning [IO T A]” on page 27.) Af ter Sprint sets up y our accoun t on the network, [...]

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Using the USB Modem on a W indow s C omputer Section 3[...]

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Section 3A: Your USB Modem: The Basics 31 S e c t i o n 3 A Y o u r U S B M o d e m : T h e B a s i c s I n T h is S e ct i o n l S p r i n t C on ne ct i o n M an a g e r l S t a rt i n g S p r in t C on ne ct i o n M a na g er l S t a rt i n g S p r i nt C on ne ct i o n M a na ge r A u to ma t i c a ll y l S p r i n t C on ne ct i o n Ma n ag e [...]

32 Section 3A: Your USB Modem: The Basics S p r i n t C o n n e c t i o n M a n a g e r Sprint C onnection Manager is the application tha t allows y ou to manage and monitor , on your W indow s computer , the high-speed Sprint P ower Vision (1xEV-DO ) and Sprint V ision (1X) connection to the Sprint network. Y ou use Sprint C onnection Manager to: [...]

Section 3A: Your USB Modem: The Basics 33 S t a rt i n g S p r i n t C o n n e ct i o n M a n a g e r A u t o m a t i c a l l y T o s e t S p r i n t C o n n e ct i o n M a n a g e r t o s t a rt a u t o m a t i c a l l y w h e n e v e r W i nd o w s s t a rt s : © Fr om the Gener al option in the Settings window (page 66), select L au nc h w h e [...]

34 Section 3A: Your USB Modem: The Basics M o b i l e B r o a d ba n d W in d o w The text and ic ons in the M o b il e Br o a d b an d window indica te the connection state (page 38), and, when disc onnected, whether the USB modem is locked or unlock ed (page 55). The M o b i l e B r o a db an d window ma y display , depending on the connection st[...]

Section 3A: Your USB Modem: The Basics 35 G P S R e ce i v e r W i n d o w 1xEV -DO R ev . 0 tr ansmit / receiv e icon: a da ta connection is active. The up arrow is anima ted (for e xample: ) when data is being tra nsmitted to the network. The down arrow is anima ted (for e xample: ) when data is being receiv ed from the network. 1xEV -DO (Re v . [...]

36 Section 3A: Your USB Modem: The Basics The te xt and ic ons in the G P S R e c e i v er window indicate the f ollowing (described in the table that f ollows ): v GPS sta tus v GPS /Privacy sta tus v Satellite sta tus v Loca tion information (when the G P S R e c e i v er window is expanded) The G P S R ec ei v e r window may displa y , depending[...]

Section 3A: Your USB Modem: The Basics 37 C o mm o n i t e m s Sprint C onnection Manager may displa y , depending on the settings of y our USB modem, the f ollowing buttons and text: v M e n u or the button — Displays the Sprint C onnection Manager menu (page 61). v (upper right corner of the window) — Minimizes Sprint C onnection Manager (pag[...]

38 Section 3A: Your USB Modem: The Basics v G O ( G P S R e c e i v er window) — Star ts the NMEA output (page 91). v S t o p ( G P S R e c e i v e r window) — Ends the NME A output . C o n n e ct i o n S t a t e s ( M o b i l e B r o a d b a n d W i n d o w ) The M o b i l e B r o a db an d window can display v arious connection and inter acti[...]

Section 3A: Your USB Modem: The Basics 39 I n i t i a l i z i n g Sprint C onnection Manager is attempting to establish c ommunication with the USB modem. S e a r c hi n g f o r se rv i c e. . . Sprint C onnection Manager is determining whether 1X or 1xEV -DO service is av ailable. If this message persists, see page 94. D i s c o n n e ct e d Sprin[...]

40 Section 3A: Your USB Modem: The Basics T o end the connection, click S t op . C o nn e c t e d t o ND I S This message applies only if E n a b l e Ne tw o r k A da pt er ( ND I S ) (page 69) has been selected. For a description, see “ Connected” ( above). D e v i c e l o c k e d The USB modem is lock ed, so that others cannot use the USB mod[...]

Section 3A: Your USB Modem: The Basics 41 G P S S t a t u s ( G P S R e c e i v e r W i n d o w ) The G P S R ec ei v e r window displays the GP S status: v OFF v V alidating v Searching v Acquired O F F GPS is not a v ailable or is turned off . T o use GPS: 1 . Ensure the USB modem is not powered of f and the G P S R ec ei v e r window is display [...]

42 Section 3A: Your USB Modem: The Basics NMEA output is being g enerated. (F or informa tion on NMEA, see “What is NMEA?” on page 90.) S y s t e m T r a y C o n n e c t i o n S t a t e s Sprint C onnection Manager has an associated ic on ( ) tha t appears in the system tr ay . The icon r eflects the connection state. Clicking the system tr ay [...]

Section 3A: Your USB Modem: The Basics 43 D e t e r m i n i n g t h e T y p e o f C o v e r a g e The T oolTip ov er the signal strength indica tor ( ) indicates the type of cov erag e you ha ve (f or ex ample, 1X [synonym of 1xR TT] or 1xEV -DO): A t t a c h i n g a n E x t e r n a l A n t e n n a Y ou can improv e the signal str ength by attachin[...]

44 Section 3A: Your USB Modem: The Basics T o use Sprint Loca tion Services: 1 . Ensure tha t, in the settings for Sprint Loca tion Services (page 71), you ha ve selected E n ab le L o c a t i on S er v i c e s and, if you will be using GP S applications , D i s p l a y G P S R e c e i v e r , and you ha ve accepted the Priv acy C onsent Agr eement[...]

Section 3A: Your USB Modem: The Basics 45 3 . F rom the L ocation & Search window , enter or select the type of item y ou wan t to find. If you’v e previously enter ed s earch items, a drop-down list displa ys the last five items you’ve en tered. Click G o . If more than a prec onfigured period of time has elap sed since the last time you?[...]

46 Section 3A: Your USB Modem: The Basics When the USB modem is power ed off , the menu option switches to P ow e r O n M o d e m , the Mo bi le Br o a d ba nd window displays the message “Device powered of f ,” and the GP S R e c e i v er window displays “ OFF . ” T o power the USB modem on: © Select M E NU > P ow er O n Mo de m . C o [...]

Section 3A: Your USB Modem: The Basics 47 M o b i l e B r o a d b a n d W i n d o w C ompact view: Expanded view: When expanded, the M ob il e Br o a db an d window also displays the amount of data transf erred during the current c onnection, and (only when disconnected) the lock state of the USB modem (lock ed or unlocked ).[...]

48 Section 3A: Your USB Modem: The Basics G P S R e c e i v e r W i n d o w C ompact view: E xpanded view: When expanded, the G P S R e c e i v e r window displa ys location inf ormation (described in the table on page 36.)[...]

Section 3A: Your USB Modem: The Basics 49 M i n i m i z i n g S p r i n t C o n ne c t i o n M a na g e r T o s a v e s p a c e o n y o u r s cr ee n f o r o t h e r p r o g r a m s , y o u c a n m i n i m i z e S p r i n t C on n e ct i o n M a n a g e r : © Click (in the upper right corner of Sprint C onnection Manager). – or – Click the Spr[...]

50 Section 3A: Your USB Modem: The Basics Sprint C onnection Manager closes, and the Sprin t Conne c tion Manag er icons disappear fr om the system tra y . L a u n c h i n g a S p r i n t P o w e r V i s i o n o r S p r i n t V i s i o n C o n n e c t i o n T o l a u n c h a c o n n e c t i o n : © Click G O in the M o b i le B r o ad ba nd window[...]

Section 3A: Your USB Modem: The Basics 51 The connection is “ active” when data tr ansmission is occurring. If data transm ission stops for a period of time ( determined by the network), the connection becomes “dorman t . ” When y ou resume da ta traf fic, the connection becomes activ e. T o monitor the status of the connection, y ou can us[...]

52 Section 3A: Your USB Modem: The Basics v T urn off the w arning message for this da ta session only (“Do not ask again during this data session. ”). v Con tinue with the da ta connection (“R oam ”), in which case y ou may be subject to roaming r ates. v End the data c onnection (“Cancel”). T o t u r n o n th e R o a m G u a r d f e a[...]

Section 3A: Your USB Modem: The Basics 53 The changes are applied t he next time y ou launch a connection. V i e w i n g t h e A m o u n t o f D a t a T r a n s f e r r e d T o v i e w t h e n u m b e r o f b yt e s s en t a n d r e c e i v e d d u r i n g t h e c u r r e n t c o n n e c t i o n : © If the M o b i l e Br o a db an d wi ndow is not[...]

54 Section 3A: Your USB Modem: The Basics E n d i n g a C o n n e c t i o n T o e n d a c o n n e c t i o n : © In the M o b i l e Br o a db an d w indow, click St op . This ends yo ur data connection, and also y our GPS connection, if it is open. If E n a bl e Ne tw o r k A da pt er ( ND IS ) (page 69) has not been selected and you e xit Sprint C[...]

Section 3A: Your USB Modem: The Basics 55 D i s p l a y i n g Y o u r P h o n e N u m b e r Y ou can view your phone number in the De vice Info & Diagnostics window ( M e n u > D e v i ce I nf o & D ia gn os ti cs ). S e c u r i t y When it is disconnected, y ou can lock your USB modem so tha t others cannot use it to access y our accoun[...]

56 Section 3A: Your USB Modem: The Basics W h e n t h e U S B M o d e m I s L o c k e d When the USB modem is lock ed, you can: v Unlock the USB modem (page 57). v P ower off the USB modem (pag e 45). When the USB modem is lock ed, you cannot: v Make da ta connections (the G O button is unav ailable). v Use Sprint L ocation Services. v R un the Act[...]

Section 3A: Your USB Modem: The Basics 57 L o c k i ng u po n S p r i n t C o nn e c t i on M a n a g e r S t a rt u p T o s e t t h e U S B m o d e m t o l o c k a s s o o n a s S p r i n t C on n e ct i o n M a na g er st a r t s u p : 1 . End any activ e connection. (Y ou can lock the USB modem only when disconnected; see page 39.) 2 . If the M [...]

58 Section 3A: Your USB Modem: The Basics C h a n g i n g t h e L o ck C od e T o c h a n g e t h e l o c k c o d e : 1 . In the Sprint Mobile Br oadband settings window (page 68), click U s e r L o c k Ch an g e . The Change User L ock Code window is displa y ed: 2 . Enter the curr ent lock code. 3 . Enter a new f our-digit lock c ode. 4 . Enter t[...]

Section 3A: Your USB Modem: The Basics 59 U n i n s t a l l i n g t h e S p r i n t C o n n e ct i o n M a n a g e r S o f t w a r e T o remove the Sprint C onnection Manager softw are fr om your c omputer , use the Add/R emove Progr ams utility built into your Windows o pera ting system. 1 . E xit Sprint C onnection Manager (page 49). 2 . R emov e[...]

60 Section 3B: Menu Options S e c t i o n 3 B M e n u O p t i o n s I n T h is S e ct i o n l S p r i n t C on ne ct i o n M a na g e r M en u l S y s t em T r a y M en u This chapter describes each menu option y ou may enc ounter while using your Sprint Mobile Br oadband USB modem and the Sprint C onnection Manager sof twar e on your Window s comp[...]

Section 3B: Menu Options 61 S p r i n t C o n n e c t i o n M a n a g e r M e n u Clicking M e n u or the button, located in the uppe r left c orner of Sprint C onnection Manager, displa ys the Sprint Conne c tion Manager menu. The f ollowing table describes the menu options: N o t e : De pe nd in g on y ou r c on fi gu r a ti on a nd se tt in g s [...]

62 Section 3B: Menu Options A l e rt L o g V iew a rec ord of all alerts (for e xample, connection errors ) that ha ve been r eceived while establishing and main taining connections. See “Viewing Aler ts” on page 76. C on ne ct i o n H i s to ry View a r ecor d of connections established using your USB modem (unav ailable if the Connection Hist[...]

Section 3B: Menu Options 63 S y s t e m T r a y M e n u When you right -click the system tra y icon ( ), a shor tcut menu is displa yed: The f ollowing table describes the menu options: M e n u It em D e s c ri pt io n O p e n/ Cl os e S p r i n t M o b il e B r o a d b a nd Minimize Sprin t Connection Manager ( C lo se ), or restore ( O pe n ) if [...]

64 Section 3C: Changing Sprint Connection Manager Settings S e c t i o n 3 C C h a n g i n g S p r i n t C o n n e c t i o n M a n a g e r S e t t i n g s I n T h is S e ct i o n l S e t t i ng s Wi nd o w l G e n e r a l S e tt in gs l S p r i n t M ob il e Br o ad ba nd S et ti ng s l S p r i n t L o ca t i o n S er v i c e s S et ti ng s This ch[...]

Section 3C: Changing Sprint Connection Manager Settings 65 S e t t i n g s W i n d o w Fr om the Settings window , you can specify the settings f or Sprint C onnection Manager. 1 . In Sprint C onnection Manager, click M e n u . 2 . Select S e tt in gs . 3 . F rom the drop-down list, select one of the follo wing categories of settings: n Gener al (g[...]

66 Section 3C: Changing Sprint Connection Manager Settings G e n e r a l S e t t i n g s From the Gener al option in the Settings window , you can specify settings that af fect the gener al behavior of Sprin t Connection Manager.[...]

Section 3C: Changing Sprint Connection Manager Settings 67 The f ollowing table describes the options: M e n u It em D e s c ri pt io n P l a y s o u nd e f f ec t s Play a clicking sound whe never an action is made in Sprint C onnection Manager. A l w a y s o n t o p K eep Sprint C onnection Manager visible on your scr een regar dless of which app[...]

68 Section 3C: Changing Sprint Connection Manager Settings S p r i n t M o b i l e B r o a d b a n d S e t t i n g s From the Sprint Mobile Broadban d option in the Set tings window , y ou c an change the behavior of y our Sprint P ower V ision or Sprint V ision connection.[...]

Section 3C: Changing Sprint Connection Manager Settings 69 The f ollowing table describes the options: M e n u It em D e s c ri pt io n A l w a y s s ho w W e l c om e S c r e e n s Display a welc ome scr een upon a successful connection to the network. G O a u t o ma t i c al ly w h e n r e a dy Automatically connect to the network after Sprint Co[...]

70 Section 3C: Changing Sprint Connection Manager Settings N e t w o r k M o de : 1 X O n l y Attempt only a Sprin t Vision (1X) c onnection (even when y ou hav e Sprint P ower V ision [1xEV -D O] c over age, which pr ovides fa ster data tr ansmission speeds). N o t e : Wh en i n an a r e a th a t ha s on l y Sp ri n t P o we r V i si on ( 1x E V -[...]

Section 3C: Changing Sprint Connection Manager Settings 71 S p r i n t L o c a t i o n S e r v i c e s S e t t i n g s From the Sprin t Location Ser vices option in the Settings window , you can change the behavior of Sprin t Location Services. (F or more inf ormation on Sprin t Location Services, see page 43.)[...]

72 Section 3C: Changing Sprint Connection Manager Settings The f ollowing table describes the options: M e n u It em D e s c ri pt io n E n a bl e L o c a t i o n S e rv ic es T urn on suppor t (by your USB modem) f or Sprint L ocation Services. N o t e : T o us e S pr in t L oc at i on S er vi ce s, y ou r ac c ou n t mu st a l so b e c on fi gu r[...]

Section 3C: Changing Sprint Connection Manager Settings 73 T es t G P S V erify that y our USB modem is able to obtain data f or Sprint Loca tion Services: 1 . Ensure tha t N et w o r k Mo de (from the Sprint Mobile Broadband Settings window ; page 68) is set to A u t o m a t i c or 1 X O nl y . (Sprint L ocation Services may not be av ailable if N[...]

74 Section 3D: Tools S e c t i o n 3 D T o o l s I n T h is S e ct i o n l V ie wi ng t he C o n n e ct io n Hi st or y l V ie wi ng A le rt s l R un ni ng D ia gn os ti cs l U p d a t i ng t he S of tw a r e l A b o u t Sp ri nt M ob il e Br o a db an d This chapter describes various fea tures you can use to view inf ormation about the Sprint Mobi[...]

Section 3D: Tools 75 V i e w i n g t h e C o n n e c t i o n H i s t o r y C onnection History displays a rec ord of conne c tions established using y our USB modem. Y ou can sort recor ds by connection name to easily distinguish between personal and business usage. Fr om this window you can also access the Settings window (page 65) ( F i l e > [...]

76 Section 3D: Tools T o c o p y o n e o r m o r e e n tr i e s : 1 . Select the entries. ( Click a single entry , or hold down CTRL or SH IFT and click to select multiple entries; to select all entries , select E di t > Se le ct A l l .) 2 . Select E d i t > C op y . 3 . P aste the entries (f or example, in to a text file or email me ssage).[...]

Section 3D: Tools 77 T o e x p o rt t h e e n t r i es t o a t e x t f i l e : 1 . Select F i l e > E x p o rt . 2 . Specify a file name and path. 3 . Click S a v e . T o c o p y o n e o r m o r e e n tr i e s : 1 . Select the en tries. ( Click a single entry , or hold down CTRL or SHIFT and click to select multiple entries; to select all entrie[...]

78 Section 3D: Tools The tests automatical ly star t when the window opens. Fr om the Device Inf o & Diagnostics window , you can view system information (page 79) and sa ve the system inf ormation to an R TF (Rich T ext F ormat) file. Fr om the Device Inf o & Diagnostics window , you can also upda te parameters in your USB modem: © Click [...]

Section 3D: Tools 79 D i s p l a y i ng S y s t e m I nf o r m a t i on The S ystem Informa tion window displays : v S y s t em P a r am et er s: Information about y our computer har dwar e and softw are. v I n s ta ll ed F i l es : Files r elated to Sprin t Connection Manager. v D e vi c e I n f o & D ia gn os t ic s : Inf ormation abou t the [...]

80 Section 3D: Tools A b o u t S p r i n t M o b i l e B r o a d b a n d The About Sprint Mobile Br oadband window displays inf ormation about the Sprint C onnection Manager softw are. T o d i s p l a y t h i s w i n d ow : © In Sprint C onnection Manager, click M e n u and then selec t A bo ut S pr in t M o bi le B r oa db a n d . – or – Righ[...]

Section 3E: Frequently Asked Questions (Windows) 81 S e c t i o n 3 E F r e q u e n t l y A s k e d Q u e s t i o n s ( W i n d o w s ) I n T h is S e ct i o n l W h a t i s S pr in t C on ne ct i o n M a n ag er ? l I f th e c o n n e ct i o n i s “ a l w a y s o n ,” a m I al w a y s b ei ng b il le d? l H o w f as t is t he c o n n e ct io n[...]

82 Section 3E: Frequently Asked Questions (Windows) l W h a t G P S mo de o pt io ns a r e su p po rt e d ? l W h a t i s GP S B as ic ? l W h a t i s G P S P re m iu m? l W h a t is t he d if f e r e n c e b e t w e e n GP S B as ic a nd G P S P r e m i um ? l W h a t i s a G P S ap pl ic a t io n? l W h a t i s N ME A ? l H o w do I c o n f ig u [...]

Section 3E: Frequently Asked Questions (Windows) 83 W h a t i s S p r i n t C o n n e ct i o n M a n a g e r ? Sprint C onnection Manager is sof tware tha t lets you c onnect to the Sprint Pow er V ision or Sprint V ision network. Sprint C onnection Manager takes adv a n tage of the increased da ta speeds off ere d by the Sprint Mobile Broadband Ne[...]

84 Section 3E: Frequently Asked Questions (Windows) H o w c a n I o p t i m i z e m y s e t t i n g s t o a c h i e v e t h e f a s t e s t s p e e d s a n d c o n s e r v e d a t a w h e n a c c e s s i n g m y c o r p o r a t e n e t w o r k ? Depending on y our corpor ate email clien t, you can optimize y our settings by doing the foll owing: v [...]

Section 3E: Frequently Asked Questions (Windows) 85 W h a t i s G P S ? GPS stands f or Global Positioning S ystem, which is a system that uses a series of 24 geosynchr onous satellites to pro vide location da ta. GPS sa tellites transmit signals to equipment on the ground. GP S receivers passively r eceive sa tellite signals, but do not tr ansmit [...]

86 Section 3E: Frequently Asked Questions (Windows) H o w d o I u s e t h e e n h a n c e d L o c a l S e a r c h f e a t u r e ? When running Sprint C onnection Manager, select Me nu > L o ca t i o n & S ea r c h S e rv ic es . Some predefined, most frequently used queries are listed. There is also an option to run y our own custom query; i[...]

Section 3E: Frequently Asked Questions (Windows) 87 H o w d o I e n a b l e / d i s a b l e G P S ? By def ault, Sprint Loca tion Services are disabled. T o enable Sprint Loca tion Services: 1 . In the Sprint L ocation Services settings window , select E n a bl e L oc a t i on S er v i c e s . 2 . If y ou will be using the G P S R e c e i v er wind[...]

88 Section 3E: Frequently Asked Questions (Windows) L o c a t i o n - B a s e d S e rv i c e s l i m i t a t i o n s T o acquire a location f ix, you must be c onnected to the Sprint network, (subject to change) not r oaming , and, for the initial fix, in 1X c ov erage. If you'r e outside with a clear view of the sky , the USB modem uses MS-Ba[...]

Section 3E: Frequently Asked Questions (Windows) 89 See also “What is NME A?” on page 90 and “What is the dif feren ce between GPS Basic and GPS Pr emium?” on page 89. W h a t i s G P S P r e m i u m ? GPS Pr emium support s GP S outdoors (as does GP S Basic) and additionally indoors (where no GP S satellites ar e av ailable). T o use GPS P[...]

90 Section 3E: Frequently Asked Questions (Windows) W h a t i s N M E A ? NMEA stands f or “National Marine Electronics Association. ” NMEA 0183 is a standar d protoc ol used by GPS devices to send and r eceive da ta. NMEA output is c omposed of v arious strings. Sprint GPS da ta cards support the following strings: v $GPGGA v $GPRMC v $GPGSA v[...]

Section 3E: Frequently Asked Questions (Windows) 91 H o w d o I s t a rt a n d s t o p N M E A ? T o s t a r t NM E A o u t p u t : 1 . Click G O in the G P S R ec ei v e r window (page 35). 2 . R ead and accept the Priv acy Consen t Agreemen t . T o s t o p N M E A o u t p u t , y o u h a v e s e v e r a l o p t i o n s: v In the G P S R e ce i v [...]

92 Section 3F: Troubleshooting Tips (Windows) S e c t i o n 3 F T r o u b l e s h o o t i n g T i p s ( W i n d o w s ) I n T h is S e ct i o n l P r o b l e m s , C a u s e s , a n d So lu ti on s l G O B ut to n Is U na v ai la bl e l S e a r ch in g f o r S e rv ic e l C an no t C o n n e ct t o t h e N et w or k l P W R L ED G oe s Of f a n d O[...]

Section 3F: Troubleshooting Tips (Windows) 93 P r o b l e m s , C a u s e s , a n d S o l u t i o n s When properly installed, the Sprin t Mobile Broadband USB modem i s a highly reliable pr oduct . Most problems ar e caused by one of these issues: v Network c over age is not av ailable (because of your “Network Mode” settings [page 68], or bec[...]

94 Section 3F: Troubleshooting Tips (Windows) G O B u t t o n I s U n a v a i l a b l e Ensure the USB modem is properly inserted, not locked (page 56), and not powered of f (page 40) . If the M o b i l e Br o a db an d window displays “Searc hing for service” for a long period of time (for e xample, sev er al minutes), see “Sear ching for Se[...]

Section 3F: Troubleshooting Tips (Windows) 95 C a n n o t C o n n e c t t o t h e N e t w o r k If you’ re having problems c onnecting , or there’ s no Sprint Pow er Vision (1x -EVDO) co ver age in your ar ea, set N e tw o r k M od e to 1 X O n l y and try to establish a connection. If the connection is droppe d as soon as it is established: ©[...]

96 Section 3F: Troubleshooting Tips (Windows) S p r i n t L o c a t i o n S e rv i c e s A r e n ’ t W o r k i n g o r D o n ’ t S e e m t o B e A v a i l a b l e If Sprint L ocation Services aren ’t working or don ’t seem to be av ailable, check whether you ha ve, in the Settings window (page 65), a S p r in t L o c a t i on S er v i c e s[...]

Section 3F: Troubleshooting Tips (Windows) 97 C o u l d N o t P r e p a r e D a t a S e rv i c e s See “Unable to Prepar e Data Services” (page 97). U n a b l e t o P r e p a r e D a t a S e rv i c e s The USB modem was unable to access the IO T A server to obtain data acc ount par ameters for you. This may be because the signal strength is poo[...]

98[...]

Installing and Using the USB Modem on a Mac Section 4[...]

100[...]

Section 4A: Installing and Using the Software on a Mac Computer 101 S e c t i o n 4 A I n s t a l l i n g a n d U s i n g t h e S o f t w a r e o n a M a c C o m p u t e r I n T h is S e ct i o n l G e t ti ng St ar t e d l I n s t al li n g th e So f tw a r e on a M ac l I n s t al li ng t he D ri v e r s l U S B M od em A ct i v a t i o n a nd P [...]

102 Section 4A: Installing and Using the Software on a Mac Computer G e t t i n g S t a rt e d Befor e you can use y our USB modem, y ou must first install the USB modem’ s sof twar e and configure the USB modem f or y our computer . The installation process c onsists of : v S o f t w a r e i n st al la t io n - Installing the W atcher Lite sof t[...]

Section 4A: Installing and Using the Software on a Mac Computer 103 I n s t a l l i n g t h e S o f t w a r e o n a M a c T o in s t a l l th e W a t ch er L it e so f t w a re o n y o u r M a c c o m p u te r: 1 . If y our USB modem has not yet been activ ated, ensur e you are in the network co ver age area (not roaming). 2 . Insert the installati[...]

104 Section 4A: Installing and Using the Software on a Mac Computer 7 . In the “Select a Destination ” window , choose a destination v olume. A gr een vertical arrow indica tes which volume(s ) y ou can install the sof tware on to . If more than one v olume has a green vertical arrow , selec t the v olume tha t has the active oper ating sy stem[...]

Section 4A: Installing and Using the Software on a Mac Computer 105 1 2 . Click R es ta rt . 1 3 . Af ter y our computer re star ts , run W atcher Lite: in Finder , choose G o > A p p l ic a t i o ns > S ie rr a W i r e l es s W a t c he r . W atcher Lite should start: I n s t a l l i n g t h e D r i v e r s T o in s t a l l th e dr iv e r s [...]

106 Section 4A: Installing and Using the Software on a Mac Computer 4 . Slide the lev er on the bottom of the USB modem in the dir ect ion indica ted by the triangle to r elease the USB modem’ s USB connector . 5 . Adjust the USB co nnector to the desired angle. (The USB connector is adjustable to three positions—appr o ximately 90, 135, and 16[...]

Section 4A: Installing and Using the Software on a Mac Computer 107 7 . If the New P or t Detected window appears , click C on ti nu e . 8 . If the Authentic ate window appears, enter y our Mac user name and password, and then click O K . W atcher Lite displa ys a status message or the “De vice Not Activa ted” window . 9 . Allow the battery t o[...]

108 Section 4A: Installing and Using the Software on a Mac Computer A c t i v a ti o n A s s i s t a n t The Activa tion Assistant will guide y ou through the activ ation pr ocess if your USB modem is not pre ac tiv ated. T o set up your accoun t, you will be c ontacting Sprint . B e f o r e y o u c a l l S p r i n t , h a v e t h e s e t h i n g s[...]

Section 4A: Installing and Using the Software on a Mac Computer 109 When you c all Sprint, Sprint Customer Service will help y ou select your service plan and guide you thr ough the activa tion pr ocess. They will also pro vide y ou with this informa tion: v Y our USB modem’ s activa tion code (giv es you access to configur e the accoun t) v Y ou[...]

110 Section 4A: Installing and Using the Software on a Mac Computer C o n n e ct i n g t o t h e S p r i n t N e t w o r k T o c o n n e c t t o t h e S p r i n t n e t w o r k : © In W atcher Lite, click C o n n ec t . Once you 're connected to the network, W atcher Lite shows the amount of time you'v e been connected, and the amoun t o[...]

Section 4A: Installing and Using the Software on a Mac Computer 111 M e n u O p t i o n s Fr om the E x t r as item on the Sierra W ireless W atcher m enu, you can: v Activa te your USB modem (pag e 108) v Pro vision your USB modem (page 109) v Lock/ unlock y our USB modem (page 107) v View inf ormation about the USB mo dem v View , configure, and [...]

112 Section 4A: Installing and Using the Software on a Mac Computer 3 . Hold the antenna cable by the c onnector (end) part, and carefully inser t the connector part of the cable into the corr esponding connector on the USB modem. 4 . R einser t the USB modem in to your c omputer . R e m o v i n g Y o u r U S B M o d e m T o r e m o v e t he U SB m[...]

Section 4A: Installing and Using the Software on a Mac Computer 113 T r o u b l e s h o o t i n g T i p s ( M a c ) When properly installed, the Sprin t Mobile Broadband USB modem i s a highly reliable pr oduct . Most problems ar e caused by one of these issues: v Network c over age is not av ailable (because you ar e outside the network, or becaus[...]

114 Section 4A: Installing and Using the Software on a Mac Computer C a n n ot C on n e c t to t h e N e t w o r k If the connection is dropped as soon as it is established, charge the ba ttery for a t least 30 minutes if the PWR LED is re d. P W R L E D G o e s O f f a n d O n , a n d T h e n S t a y s R e d This situation ma y occur under ex trem[...]

Section 4A: Installing and Using the Software on a Mac Computer 115 H o w f a st i s t h e c o n n e ct i o n wi t h S p r i n t C o n n e c t i on M a n a g e r ? The Sprint Mobile Br oadband Network allows y ou to connect to the Internet at speeds of up to 3.1 Mbps (1xEV-DO R ev . A), 2.4 Mbps (1xEV-DO Re v . 0), or 144 kbps (1X). Av er age conne[...]

116[...]

T echnical Specifications and R egula tory Inf ormat ion Section 5[...]

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Section 5A: Technical Specifications 119 S e c t i o n 5 A T e c h n i c a l S p e c i f i c a t i o n s I n T h is S e ct i o n l L E D O pe r a ti on l R a d i o F r e q u e nc y an d El ec t r i c a l Sp ec if ic a t io ns l S of t w a r e S p e c i fi ca t i o ns l E n v i r o n m e n t a l Sp ec if ic a t io ns l M e c h an ic al S pe ci fi ca[...]

120 Section 5A: Technical Specifications L E D O p e r a t i o n Y our USB modem has two LED light s. The LEDs opera te as follow s: L E D S t a t e I n d i ca t e s D a t a Off The USB modem has no power . The USB modem may not be c ompletely inserted into the computer , the computer ma y be in suspend mode (Window s) or sleep mode (Mac); this mod[...]

Section 5A: Technical Specifications 121 R a d i o F r e q u e n c y a n d E l e ct r i c a l S p e c i f i c a t i o n s A p p r o v a l s Complian t with: IS-2000 R elease 1.0 (CDM A (1X), IS-707-A Data, IS-856 (CDM A 1xEV -DO), IS-866, IS-878, IS-890, CDMA Dev elopment Group FC C (ID: N7N-MC5725U) Industry Canada (ID: 2417C-MC5725U) V o l t a g [...]

122 Section 5A: Technical Specifications S o f t w a r e S p e c i f i c a t i o n s C D M A s p e ci fi ca t i on IS-2000 R elease 0 D a t a s er v i c e IS-707A S M S (I S- 63 7) Not supported F A X Not suppor ted I O T A Suppor ted O T A SP ( IS -6 83 A, I S - 68 3B , I S - 6 8 3C ) Supported O T AP A Supported P R L ( pr ef er r ed r o a m i n [...]

Section 5A: Technical Specifications 123 E n v i r o n m e n t a l S p e c i f i c a t i o n s M e c h a n i c a l S p e c i f i c a t i o n s O p e r a ti ng t e m pe r a tu re -10 to +60°C S t o r ag e t e m pe r a tu r e -20 to +85°C H u m id it y 85%, non- condensing V i b r a t i o n Random vibr ation, 10 to 1000 Hz, nominal 6G RMS in each o[...]

124 Section 5B: Regulatory Information S e c t i o n 5 B R e g u l a t o r y I n f o r m a t i o n I n T h is S e ct i o n l R eg ul a t o ry N ot ic es l P a t e n t s l T r ad em a r k s l C op yr ig h t l L i m it a t io n of L ia bi li ty l A d d i t io na l In f o r m a t i o n a nd U pd a t es This section contains im por tant r egulatory not[...]

Section 5B: Regulatory Information 125 R e g u l a t o r y N o t i c e s The design of the AirCar d 595U USB modem complie s with U.S . Fe deral C ommunications C ommission (FCC ) and Industry Canada (IC) guidelines respecting saf ety lev els of radio freque ncy (RF) exposure f or portable devices, which in turn are c onsistent with the f ollowing [...]

126 Section 5B: Regulatory Information If this equipment does cause harmful interfer ence to ra dio or television r eception, which can be determined by turning the equipmen t off and on, the user is encour aged to try to corr ect the interference by one or mor e of the following measures: v R eorient or reloca te the receiving antenna v Increase t[...]

Section 5B: Regulatory Information 127 P a t e n t s[...]

128 Section 5B: Regulatory Information T r a d e m a r k s SPRI NT and other tr ademarks are trademark s of Sprint Ne xtel. AirCar d ® and “Heart of the W ireless Machine” ® are r egistered tr ademark s of Sierr a Wir eless. W atcher ® is a tr ademark of Sierra W ireless, registered in the Eur opean C ommunity . Sierr a Wireless , the Sierr [...]

Section 5B: Regulatory Information 129 L i m i t a t i o n o f L i a b i l i t y The inf ormation in this manual is subject to change without notice and does not repr esent a comm itment on the part of Sierra W ireless. SIERRA WI RELESS AND ITS AFFILIA TES SPECI FIC ALL Y DISC LAIM LIABILITY FOR ANY AND ALL DI RECT , I NDI RECT , SPECIAL, GEN ERAL,[...]

130[...]

Saf ety Inf orma tion and T erms & C onditions Section 6[...]

132[...]

Section 6A: Safety and Notices 133 S e c t i o n 6 A S a f e t y a n d N o t i c e s I n T h is S e ct i o n l I m p o rt a n t N o ti ce l S a f et y an d Ha za r d s This section describes important guidelines regarding y our Sprint Mobile Broadband USB modem.[...]

134 Section 6A: Safety and Notices I m p o rt a n t N o t i c e Because of the natur e of wir eless communications , tr ansmission and reception of data can never be guar anteed. Data ma y be delayed, corrupted (i.e., ha ve erro rs) or be totally lost. Although signi ficant del ays or losses of da ta ar e r are when wir eless devices such as th e S[...]

Section 6B: Terms and Conditions 135 S e c t i o n 6 B T e r m s a n d C o n d i t i o n s I n T h is S e ct i o n l S u b s cr ib er A g r e em en t/ G e ne r a l T er ms a nd C on d i t i o n s of S er v i c e s This section contains the terms and conditions of service for y our Sprint Mobile Broadband USB modem.[...]

136 Section 6B: Terms and Conditions S u b s c r i b e r A g r e e m e n t G e n e r a l T e r m s a n d C o n d i t i o n s o f S e rv i c e s Please note these terms may no t be the most curr ent ve rsion. A curren t version of the terms is av ailable at our W eb site or upon request. P ara solicitar esta literatur a en español, por fav or visit[...]

Section 6B: Terms and Conditions 137 O u r P o l i c i e s Services are subject to our business policies , practices and procedur es (“Policies”), including , but not limited to , our Priv acy Pol icy and Acceptable Use P olicy and V isitor Agreemen t – both av ailable at our W eb site. Y ou agree to all of our Po licies when you use our Serv[...]

138 Section 6B: Terms and Conditions O u r R i gh t T o C h a n g e T h e A g r e em e n t & Y o u r R e l a t e d R i gh t s W e ma y c h an ge a n y p ar t o f th e Ag r e e m en t a t a n y t i me , in cl ud in g, b ut n ot l i mi te d to , r a t e s , c h a r g es , h o w w e c a lc ul a t e ch a rg e s , o r y o u r t e r m s of S er v i c[...]

Section 6B: Terms and Conditions 139 won ’t pror ate char ges to the date of termination and y ou won ’t receiv e a credit or refund f or any unused Services. E x c e p t a s pr o v i d e d ab o v e, y o u m u st a ls o pa y u s an E a r l y T er mi na t io n F e e f or e ac h li ne o f S e rv i c e th a t y o u t e r m i n a t e ea rl y . C r [...]

140 Section 6B: Terms and Conditions remaining por tion of Deposit to your last known addr ess within 90 da ys af ter y our final inv oice – if it is returned to us, we will f orward it on to the appropriate sta te authorities to the e xtent requir ed by law . R e s t r i c t i o n s O n U s i ng S e rv i c e s Y ou can’t use our Services: ( a)[...]

Section 6B: Terms and Conditions 141 C o v er a g e i sn ’ t a v a i la bl e e v er yw he re . Es ti ma t i ng w ir e l e ss c o v e r ag e an d si gn al s tr en gt h i s n ot a n e x a ct s ci en ce . Th er e a re g ap s i n c o v e r a g e w i t h in ou r es ti ma t e d c o v e r ag e ar ea s t h a t , a lo ng w it h ot he r f a c t or s bo th [...]

142 Section 6B: Terms and Conditions S p e c i f i c T e r m s & R e s t r ic t i o n s O n Us i n g D a t a S e r v i c es In addition to the rules f or using all of our other Services, unless we iden tify the Service or Device you ha ve selected as specifically in tended for tha t purpose (for ex ample, wir eless r outers, Data Link, etc.), y[...]

Section 6B: Terms and Conditions 143 W eek end plans), y ou’ re charged for the entire call based on the r ate tha t applies to the time period in which the call starts. i D E N W al ki e- T a l k ie Ch ar ge s: Char ges for walkie-talkie calls are bill ed to the person who starts the call and calculated by multiplying the dur ation of the call b[...]

144 Section 6B: Terms and Conditions Y o u r B i l l Y our bill provides y ou notice of your char ges. It r eflec ts mon thly recurring char ges (usually billed one bill cycle in adv ance) and usage/transaction specific charges (usually billed in the bill cy cle in which they’ re incurred). Some usage charg es, such as those that depend on usage [...]

Section 6B: Terms and Conditions 145 a mo n th ly o r qu ar t e r ly b a s i s . Examples of Sur charges include, but are not limited to: Universal Service F und, E911, F ederal Pr ograms C ost Rec ov ery , F ederal W ireless Number P ooling and P or tability , and gross receipts charg es. W e will make ef forts to pro vide you notice of any change[...]

146 Section 6B: Terms and Conditions If you do not agr ee with the terms of our Priv acy Policy , do not purchase or use our Services. L o c a t i o n B a s e d S e r v i c e s Our network gener ally knows the loca tion of your De vice when it is outdoors and turned on. By using v arious technologies to locate y our Device, we can pr ovide enhanced[...]

Section 6B: Terms and Conditions 147 cooper ate if we choose to i nvestiga te the matter (pr ovide f acts, sworn statemen ts, etc.). W e may not waive an y Early T ermination F ees if you choose to terminate Services as a r esult of loss or theft of y our Device. D i sc l a im e r o f W a r r a n t ie s WE MAKE NO REPRESENT A TIONS OR W ARRANTIES, [...]

148 Section 6B: Terms and Conditions D I SP U T E R E S O L U T I O N W e A g r e e T o F i rs t C o n t a ct E a c h O th e r W i t h A n y D i s pu t e s W e each agree to first contact each other with any disputes and pro vide a written description of the problem, all r elev ant documents/inf ormation and the proposed resolution. Y ou agree to c[...]

Section 6B: Terms and Conditions 149 (5) Unless we each agr ee otherwise, the Arbitra tion will be conducted by a single neutr al arbitra tor and will tak e place in the c ounty of your last billing a ddress. The fe deral or sta te law that applies to the A greement will also apply during the arbitra tion. (6) W e e a c h ag r e e n ot t o p ur su [...]

150 Section 6B: Terms and Conditions N o C l a ss A c t i o n s T O TH E E XTEN T ALLO WED BY LA W , WE EA CH W AIVE ANY RIGHT T O PU RSUE DISPUT ES ON A CLASSWIDE BASIS; THA T IS , T O EITH ER JOIN A CLAIM WITH THE CLAIM OF ANY O TH ER PERSON OR ENT ITY , OR ASSERT A C LAIM IN A REPRESENT A TIVE CAP ACITY ON BEHALF OF ANY ONE ELSE IN ANY LA W SU I[...]

Section 6B: Terms and Conditions 151 the documents it i ncorpor ates mak e up the entire agr eement between us and replaces all prior wr itten or spoken agreeme nts – you can ’t rely on an y con tradictory documents or sta tements by sales or service repr esentativ es. The rights , obligations and commitmen ts in the Agr eement that , by their [...]

152[...]

Glossary and Index Section 7[...]

154 154[...]

Glossary 155 G l o s s a r y 1 X One T imes Radio T r ansmission T echnology (the “ one times” ref ers to the frequency spectrum). Also known as Sprint V ision. Supports Internet connections with data ra tes up to 153 kbps. Actual speed depends on the network condition s. Compar e to 1xEV-DO . 1 x E V - D O A high-speed standard f or cellular p[...]

156 Glossary d o r m a n t The network switches the da ta connection into dormant mode if there is no tr affic on the connection f or some time. When you r esume data tr affic, the high-sp eed data c onnection becomes active. The data c onnection may also go dormant while a GPS fix is being acquired. E S N Electronic Serial Number—The unique seri[...]

Glossary 157 L E D L i g h t Em it ti ng D io de —A semiconductor diode that emits visible or infr ared light. M b p s Megabits per second M E I D M o b i le E qu ip me n t Id en t i fi er —The unique second-gener ation serial number assigned to the Sprint Mobile Broadband USB modem f or cellular network use. Either the MEID or ESN is on the la[...]

158 Glossary s y s t e m t r a y Usually located in the bottom righ t of the screen (near the clock). When Sprint C onnection Manager is running , it places an icon in this area, which y ou can use to monitor the c onnection state (page 42). If you right -click the icon, a shortcut menu is displayed (page 63): T I A T e le c o m m u ni ca t i o ns [...]

Index 159 I n d e x S y m bo l s $ G PG G A , 9 0 $ G P G S A, 9 0 $ G P GS V , 9 0 $ G P RM C , 9 0 N u m er i c s 1 - 88 8 - 7 1 5- 4 5 8 8 (S p r i n t C u s t o m e r S e r v i c e) , 1 3 1 - 88 8 - 7 8 8- 4 7 2 7 (S p r i n t C u s t o m e r S e r v i c e) , 1 3 1 X O n l y ( N e tw o r k M o de ) ( W i n do w s ) , 70 1 X , 1 x E V - D O d e [...]

160 Index d e f in i t i o n, 8 9 a p pr o v a l s , 1 2 1 a r bi t r a t io n o f di s p u te s , 1 4 8 A S L ( A c c o un t S p e n di n g L i m i t s ) , 1 3 9 a s si s t a n c e o n l in e H e l p ( W i n d o ws o n l y ), 5 4 S p r in t C u st o m e r Se r v i c e , 1 3 S p ri n t W eb s i t e, 1 3 a u th e n t i ca t i o n , 1 2 2 a u to - l [...]

Index 161 e n di n g , 5 4 h i s to r y , 7 5 i s su e s , 7 6 l a u nc h i n g , 5 0 N e t wo r k Mo d e , 7 0 s t a te s ( G P S R e c e i v er w i n d ow ) , 4 1 s t a te s ( M o b i le B r o ad b a n d w in d o w ) , 3 8 s t a te s ( s y s t em t r a y ), 4 2 w a rn i n g w h e n r o a m i ng , 5 1 C o n ne c t i o n H i s t o r y ( W i n d ow [...]

162 Index e a rl y t e r mi n a t io n f e e , 1 3 7 e d i ti n g ( Wi n d o w s) S p ri n t C on n e c t i on M a n a ge r s e t ti n g s , 65 S p r in t P o we r V i s io n / S p r i nt V i s io n c o n ne c t i o n , 6 8 e l e ct r i c a l s p e c if i c a t i on s , 1 2 1 e l e ct r o m a g ne t i c e mi s s i o n s w a r n in g C a na d a , 1 [...]

Index 163 e n a bl e / d i s a b l e, 7 2 , 87 G P S B a s i c , 88 G P S P r e m i u m, 8 9 G P S R e c e i v er w i n d ow , 3 5 i c o n i n s y s te m t r ay , 4 2 l i m it a t i on s , 8 8 P r i va c y , 8 7 s u b sc r i p t i o n , 8 7 T e s t G P S , 73 U s e r P l a n e , 8 6 w h e re c a n I u s e it ? , 8 6 G P S B a s i c (W i n d o w s o[...]

164 Index k n o wl e d g e b as e , 1 3 L l a st f i x ( W i n d o ws o n l y ) , 3 7 l a te f e e s , 14 4 l a ti t u d e ( W i nd o w s o n ly ) , 36 , 7 3 L a u nc h w h e n W i n d o w s s t a r t s , 6 7 L B S ( L o c a t io n - B a s ed S e r v ic e s ) ( Wi n d o w s o n l y) . S e e S p r i n t L o c a t i o n S e r vi c e s . L E Ds ( l i [...]

Index 165 i m m ed i a t e l y, 4 9 o n s t a r t u p , 6 7 m i n us s i g n ( - ) i n S p r i n t C o n n e c t io n M a n a ge r , 4 6 m i s ce l l a n e ou s c h a rg e s , 14 2 M o b i le B r o a d b a n d w i nd o w d e s cr i p t i on o f ic o n s , 34 d i a g ra m w i t h c a l l o u t s, 3 4 e x p an d e d v i e w , 4 7 M o b il e E q ui p [...]

166 Index G P S n o t a v ai l a b l e, 8 7 i c o n ( G P S Re c e i v er w i n d ow ) , 3 6 p r iv a c y , te r m s , 1 4 5 P R L , 1 2 2 p r ob l e m s , 92 , 1 1 3 p r od u c t s , S p r i n t ( W i n d o ws ) , 58 p r o fi l e - da t a (W i n d o w s ), 2 7 p r o pe r t i e s o f c o nn e c t i o n, c h a ng i n g ( W in d o w s ) , 6 8 p r o -[...]

Index 167 s e r vi c e s , Sp r i n t (W i n d o w s) , 5 8 S e t ti n g s w in d o w ( W in d o w s ) o v er v i e w , 6 5 G e n e ra l , 66 S p ri n t L o ca t i o n S e r v i c e s, 7 1 S p r in t M o b il e B r o a db a n d , 6 8 s h o rt t e x t m e s s a g i n g ( S M S ) , 1 2 2 s h o r tc u t m en u ( W i nd o w s ) , 6 3 s h o w W e l c o [...]

168 Index S e e a l s o G P S, a n d al s o t h e F A Q c h ap t e r ( W i nd o w s ) . d e f in i t i o n o f L B S ( Lo c a t i on - B a s e d S e rv i c e s ) , 8 4 d i sc l a i m e r, 1 4 6 d i s pl a y L oc a t i o n & S e a r ch S e r v ic e s o n t h e m e n u, 7 2 e n ab l e / d is a b l e , 7 2 , 8 7 f r e qu e n t l y a s k e d qu e s[...]

Index 169 s t ar t i n g S pr i n t C on n e c t i on M a n a g er a u t om a t i c al l y , 3 3 m a nu a l l y , 3 2 s t a tu s i n f o rm a t i o n ( W i n d ow s ) , 7 7 s t a tu s o f co n n e c t i on ( M a c ), 1 1 0 s t a tu s o f co n n e c t i on ( W i n do w s ) G P S R e c e i v er w i n d ow , 4 1 M o b il e B r o a db a n d w i n d o w[...]

170 Index U R L t o a u to m a t i ca l l y l au n c h u p o n n e t w o r k c o n ne c t i o n ( W i n d o w s) , 5 2 U R L s - f a vo r i t e s ( W i n d ow s ) , 5 8 U S B m o d e m , p o w e r in g o f f (W i n d o w s o n l y ) , 4 5 U S B p o r t (W i n d o ws ) , 7 7 u s e r l o c k ( M a c ) u n lo c k i n g t h e U SB m o d e m, 1 0 7 u s [...]