SATO HT200e manual

PN 9001 103B HT200e Direct Thermal Printer OPERATOR MANUAL[...]

SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644- 1650 T echnical Support Hotline: (704) 644-1 660 T echnical Support Fax: (704) 644 -1661 E-Mail: sato sales@satoamerica.com www .satoamerica.com © Copyright 2003 SA TO America, Inc. All rights r eserved. No part of this docu ment may be reproduced or issued to[...]

PN 9001103B T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Primary Components 1-3 Connection Ports 1-3 Control Features 1-5 Keypad Buttons 1-5 TECHNICAL DATA Physical Characteristics 2-2 Power 2-2 Processing 2-2 Enviromental 2-2 Print 2-2 Media 2-3 Sensing 2-3 Interface Modules 2-3 Character Font Capabilities 2-3 Char[...]

PN 9001103B OPERATION Printer Configuration Entering Alphanume rics & Symbols 4-2 Initial Setup Mode 4-3 User Mode 4-4 Data Maintenance Mode 4-5 Copy Print Parameters Mode 4-6 Send/Receive Preset Data Mode 4-7 Copy Preset Data Mode 4-8 Copy Font Mode 4-9 Copy Table Data Mode 4-10 Copy All Parameters Mo de 4-11 Country Code Mode 4-12 Memory Card[...]

PN 9001103B TROUBLESHOOTING LCD Error Signals 5-2 Troubleshooting Table 5-3 RS232 Serial Interface Troublesh ooting 5-4 Hex Dump Printing 5-5 ASCII Dump Mode 5-6 Check Online Connection 5-7 Check Scanner Operation 5-8 Test Module Usa ge 5-9 Test Module Dia l 5-10 MAINTENANCE Cleaning Procedures 6-2 Replacement Procedures 6-3 Print Head 6-3 Power Sw[...]

PN 9001103B[...]

SATO HT200e Operator Manual PN 9001103B Page 1-1 INTRODUCTION • About This Manual • General Description • Primary Component s • Control Features[...]

Unit 1: Introduction SATO HT200e Operator Manual PN 9001103B Page 1-2 ABOUT THIS MANUAL This manual is laid out consistent with the pr oduct discussed and provides all of the information required for general printer installation, conf iguration, troublesh ooting, and maintenance. For specialized programming, refer to the Pr ogramming Manual provi d[...]

Unit 1: Introduction SATO HT200e Operator Manual PN 9001103B Page 1-3 GENERAL DESCRIPTION The HT200e is a small, compact printer desig ned spe cifically for point-of-usage labeling applications. It can be used as a stand alone printe r with predefined format s or connected to a PC using an RS232C communications for variable labeling applications. F[...]

Unit 1: Introduction SATO HT200e Operator Manual PN 9001103B Page 1-4 Figure 1-1b, Primary Component s CONNECTION PORT S TYPE FUNCTION Power Electrical cord provided with the pro duct. Permits source electr ical supply to the printer for operation. Serial Port Permits an RS2 32C cable to be connected for ho st computer interface. Is used for remote[...]

Unit 1: Introduction SATO HT200e Operator Manual PN 9001103B Page 1-5 CONTROL FEATURES KEYP AD BUTTONS KEY NAME FULL NAME FUNCTION 0 TO 9 Numeric Keys For entry of numerals, alphabet s, and symbols. Keys [1] and [.] ar e used for input of symbols. Cursor Keys For scrolling through screen options and moving the cursor . FNC1 Function1 Sets usage of [...]

Unit 1: Introduction SATO HT200e Operator Manual PN 9001103B Page 1-6[...]

SATO HT200e Operator Manual PN 9001103B Page 2-1 TECHNICAL DATA • Physical Characteristics •P o w e r • Processing • Enviroment al •P r i n t •M e d i a • Sensing • Interface Modules • Processing • Character Font Cap abilities •C h a r a c t e r C o n t r o l • Symbologies • Other Features • Accessories • Regulatory Ap[...]

Unit 2: Technical Data SATO HT200e Operator Manual PN 9001103B Page 2-2 TECHNICAL DAT A All technical data deemed pertine nt has been tabulated below for quick reference. Find the relative section header and then locate the spe cific type of technical data in the left column. PHYSICAL CHARACTERISTICS Width 5.2 Inches (132 mm) Height 5.94 Inches (15[...]

Unit 2: Technical Data SATO HT200e Operator Manual PN 9001103B Page 2-3 MEDIA T ype Die-Cut & Fan-Fold L abels, T ags (Face Up St ac k), Continuous Minimum Width 1.1 Inches (28 mm) Minimum Length 0.63 Inches (16 mm) Maximum Wid th 2.0 Inches (51 mm) Maximum Length 4.0 Inches (103 mm) Maximum Caliper 0.007 Inches (0.18 mm) Maximum Roll Diameter [...]

Unit 2: Technical Data SATO HT200e Operator Manual PN 9001103B Page 2-4 SYMBOLOGIES Linear UPC-A/E, EAN-8/13, Code 39, I 2/5, Codabar , Code 128B/C OTHER FEATURES Sequential Numbering Sequential number ing of both numerics and bar codes. Custom Characters Up to 24 Currency Marks Graphics BW Graphic files in BMP format Real-T ime Clock Day , Month, [...]

SATO HT200e Operator Manual PN 9001103B Page 3-1 INSTALLATION • Unp acking • Part s Identification • Printer Inst allation • Interface Selection • Accessories Inst allation[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-2 UNP ACKING & P ART S IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping container (box) u pright on a solid, flat surface. 2 Open the box, remove any loose items and the first laye r of packing mate rial. 3 Carefully lift the printe[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-3 PRINTER INST ALLATION SITE LOCATION • S tationed on a solid flat su rface • S tationed away f rom hazardous conditions • S tationed within operational distance of the host based on interface specificaito ns POWER SUPPLY MEDIA SELECTION The size and type of the labels or tag[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-4 Figure 3-3a Figure 3-3b Figure 3-3c Figure 3-3d Figure 3-3e Figure 3-3f Figure 3-3g Figure 3-3h Figure 3-3i Figure 3-3j Figure 3-3k Figure 3-3l[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-5 INTERFACE SELECTION The HT200e has two inte grated interface connectors accessible on the printer ’s lef t front side. One is a RS232C serial used for interfacing with a ho st computer and the other is for use with an optional scanner to input variable da ta by reading barcode [...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-6 ACCESSORIES INST ALLATION There are several optional accessories that are available to make the HT200e printer more useful in certain applicat ions. • Battery Power Module • PCMCIA Memory Card • Scanner BATTERY POWER MODULE The optional Battery Power Module att aches to bot[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-7 PCMCIA MEMORY CARD This purchase option provides memory exp ansion up to 2MB. Perform the procedure below to for memory card installation. 1 Lift memory card cover (Figu re 3-5a). 2 Insert memory card into slot (Figure 3-5b). 3 Press button to eject memory ca rd as necessary (Fig[...]

Unit 3: Installation SATO HT200e Operator Manual PN 9001103B Page 3-8[...]

SATO HT200e Operator Manual PN 9001103B Page 4-1 OPERATION • Printer Configuration • Configuration Modes • Fixed Format s • Customizing Label Format s • Operational Modes • Operational Adjustment s[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-2 PRINTER CONFIGURATION The printer may be configured for spe cific jobs via the operator p anel located on the top surface of the printer . The operator panel is comprised o f a keypad and a L C D panel. Once the printer has been configu red, the settings are retained in the batte ry[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-3 INITIAL SETUP MODE Is the first menu in the printer configuration pr ocess. T ypically , these values will not change following initial printer setup. Figure 4-2, Initial Setup Mod e FORMAT NO. [ . . ] HT200e POWER ON STR/RCL PRESET INT/R AM OPT C ARD Power = Off Use arrow keys to c[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-4 USER MODE This menu, like the Initial Setup Mode, allows certain values to be set based on the user/ operator ’s needs that typically will not change. Figure 4-3, User Mode AUTO POWER OFF ON OFF PRINT DARKNESS L 1 2 3 4 5 D 3 + POWER PRINT SPEE D 600 MM/SEC 800 MM/SEC STARTUP DI S[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-5 DATA MAINTENANCE MODE Is the primary menu for the maintenance of print dat a. This chart provides the route to more specific menus for the transfer and storage of data. Figure 4-4a, Dat a Maintenance Mode FONT STORE / RCALL PRINTE R HOST PRESET COPY PRINTE R CARD Press Pre ss To go [...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-6 COPY PRINT PARAMETERS MODE This menu provides the flow sequence of cop y ing print para meters from the host and sending them to the printer or copying from the printer and se nding them to the host. This menu is accessed through the Data Maintenance Mode . Figure 4-4b, Copy Print P[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-7 SEND/RECEIVE PRESET DATA MODE This menu provides the flow se quence of sending or receiving preset data from the host or printer . This menu is accessed through the Data Mainten ance Mode. Figure 4-4c, Send/Receive Preset Da t a Mode SEND / REC DATA SEND RECEIVE Determine dir ection[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-8 COPY PRESET DATA MODE This menu provides the flow seq uence of copying preset data from the host to the p rinter or vice versa. This menu is accessed through the Dat a Maintenance Mode. Figure 4-4d, Copy Preset Dat a Mode SEND / REC DATA SEND RECEIVE Determine dir ection and press t[...]

Unit 4: Operation SATO HT200e Operator Manual PN 9001103B Page 4-9 COPY FONT MODE This menu provides the flow sequ ence of copying font types from the host to the printer and vice versa. This menu is accessed through the Dat a Maintenance Mode. Figure 4-4e, Copy Font Mode FONT SEND / REC HT HOST HOST HT Determine dir ection and press to scroll . Re[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-10 COPY TABLE DATA MODE This menu provides the flow sequence o f copyin g t able data from the host to the printer or vice versa. This menu is accessed through the Dat a Maintenance Mode. Figure 4-4f, Copy T able Dat a Mode DATA SEND / REC HT HOST HOST HT Determine di rection and pre[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-11 COPY ALL PARAMETERS MODE This menu provides the flow seq uence of copying print parameters from the host to the p rinter or vice versa. This menu is accessed thro ugh the Data Maintena nce Mode. Figure 4-4g, Copy All Paramet ers Mode PARAMETER COPY HT CARD CA RD HT Press to scroll[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-12 SELECT COUNTRY CODE MODE This menu provid es theflow sequence for selecting the ap plicable Country of use. By sele cting the applicable Country; specific sym bols, features, and calculations are automatically init iated as part of the operational function. Each Country is assigne[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-13 MEMORY CARD CLEAR MODE Allows the selected values stored on th e memory card to be cleared from it s memory . This menu is accessed through the Dat a Maintnenance Mode. Figure 4-4i , Memory Card Cl ear Mode Press to sc roll . Select Presets if card has presets. Select Backup if ca[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-14 SELECT CURRENCY MODE Allows the desired currency to be selected independently o f the Country previously selecte d. T ypically , the currency selected will be represent ative of the Country selected. Figure 4-4j, Sele ct Currency Mode Determine di rection and press to scro ll . Re[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-15 FIXED FORMAT S This unit identifies and d efines the 29 pre-p rogram med label designs that are part of the HT200e printer package. These fixed formats are su it able for a wide variety of general uses. NOTE: The folowing text references PLU. PLU (Price Lookup) is the process by w[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-16 NON PLU BARCODES Format 09 Format 1 1 Format 12 EAN 13 Barcode. Needs a Non PLU flag. Has fo ur-digit item code and six-digit price. Also has human rea dable code. EAN 13 Barcod e. Needs a N on PLU flag. Has five-digit item code and five-dig it price. Human readable code not inclu[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-17 PRICE REDUCTIONS Format 16 Format 17 Format 18 Enter the non-discounted (W AS) price. The printer calcul ates the discounted (N OW) price. Enter the EAN 13 Barcode and non-discounted (W AS) price. The discounted (NOW) price is calculated automatically . The EAN 13 and the “ NOW?[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-18 SIMPLE DATA AND PRICE Format 10 Format 13 Contain s 15 alphanumeric characters and the price. Contains two line s of 15 alphanumeric charcte rs and the price. VAT CALCULATION Format 23 Format 24 Enter the pre-t ax amount. The printer automati- cally calculates the V A T and payabl[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-19 UNIT PRICING Format 26 Format 27 When promted to enter “Unit V oles”, press [FNC1] to select the number of units. Press Enter . At the “Pack Size” screen, enter a numeric value, the pack price, two line of sixteen-digit alphanu- meric code, and the symbol o f the weight/vo[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-20 CUSTOMIZING LABEL FORMAT S Customized Label Formats allow label layout and format to be customized by the user . A label format consist s of a single or multiple p rintabl e areas called fields. For each field and field typ e, predetermined configuaration attribu tes must be progr[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-21 Figure 7-3 is an example of a LCD display . Notice that the fie ld parameter to be configured on that LCD is FONT TYPE and that the configurat ion entry 03 is displayed to its left. Whichever option is chosen (0, 1, 2) will replace the th ird character from the left on t he bottom[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-22 Figure 7-5 provides visual sequential instructi ons for beginning to create a customized label. After completing those instructions, refer to the relative flow cha rt for Normal , Price , Calendar , or Barcode field s configuration. Use those flow chart s in conjunction with the t[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-23 NORMAL FIELD CONFIGURATION Normal fields may easily be def ined as any that does not possess the characteristics of any of the other field types. T ypically , it will cont ai n text or graphic that is sta ble or unchanging. Figure 4-9b, Normal Fie ld Configuration XX XX : FLD TYPE[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-24 T able 4-9b, Normal Field Configuration NORMAL FIELD CONFIGURATION DIGIT POSITIONS DESIGNA T ED ITEM DESCRIPTION 1, 2 Normal 10 : Normal 3 Font T y pe 0 : X1 1 : X2 2 : X3 4 : OCR-B 4, 5, 6 Ve r t i c a l P o s i t i o n 001 to 784 dots: V e rtical print position. 000 : Entry only[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-25 TABLE FIELD CONFIGURATION Fields of tabulated data may b e stored in the printer’s memory and linked to another field type to be displayed when scanned. Figure 4- 9c, T abl e Field Con figuration XX XX: FLD TYPE X: *********** 00000000000 0000000000 Enter numeral /s at each scre[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-26 T abl e 4-9c, T able Fi eld Config uration T ABLE FIELD CONFIGURATION DIGIT POSITIONS DESIGNA T ED ITEM DESCRIPTION 1, 2 Ta b l e 11 : T able 3 Font T y pe 0 : X1 1 : X2 2 : X3 4 : OCR-B 4, 5, 6 Ve r t i c a l P o s i t i o n 001 to 784 dots: V e rtical print position. 000 : Entry[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-27 SEQUENTIAL NUMBER FIELD CONFIGURATION This field type allows numerals to be sequen tially printed onto a label in the d esignated location. The make-up of the sequ ential number ma y be configured to incorporate other characters in addition to the sequential digit s. Figure 4-9d, [...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-28 T able 4-9d, Sequential Number Field Configuration SEQUENTIAL NUMBER FIELD CONFIGURATION DIGIT POSITIONS DESIGNA T ED ITEM DESCRIPTION 1, 2 Normal 12 : Normal 3 Font T y pe 0 : X1 1 : X2 2 : X3 4 : OCR-B 4, 5, 6 Ve r t i c a l P o s i t i o n 001 to 784 dots: V e rtical print posi[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-29 PRICE FIELD CONFIGURATION This field type allows for a price t o be printed onto a label in the designated location and orientation. The price printed will be represented in the curre ncy type selected. Figure 4-9e, Price Field Configurat ion XX XX: FIELD TYPE X: *********** 00000[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-30 T able 4-9e, Price Field Configuration PRICE FIELD CONFIGURATION DIGIT POSITIONS DESIGNA TED ITEM DESCRIPTION 1, 2 Price 20 : Normal 21 : POP 3 Font T ype Normal: 0 : X1 1 : X2 2 : X3 5 : Price character POP: 0 : POP1 1 : POP2 2 : POP3 4, 5, 6 Ve r t i c a l P o s i t i o n 001 to[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-31 CALENDAR FIELD CONFIGURATION This field type permits a date and/ot time to be printed in the designated location and orient ation of a label. T ypical applications of this feature is to identify the date of manufacture, inspection, or expiration. Figure 4-9f, Calendar Field Config[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-32 T able 4-9f, Calendar Field Configuration CALENDAR FIELD SETUP DIGIT POSITIONS DESIGNA TED ITEM DESCRIPTION 1, 2 Calendar 30 : Date 31 : T ime 3 Font T y pe 1 : X2 2 : X3 4, 5, 6 Ve r t i c a l P o s i t i o n 001 to 784 dots: V ertical print position. 000 : Entry only , where pri[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-33 BARCODE FIELD CONFIGURATION Allows a barcode to be printed onto a labe l in the specified location and orient ation. This menu p e rmi t s all barc o de valu e s a n d variables to be confi g ured. Figure 4-9g, Barcode Field Configurat ion XX XX: FIELD TYPE X: *********** 00000000[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-34 T able 4-9g, Barcode Field Configuration BARCODE FIELD SETUP DIGIT POSITIONS DESIGNA TED ITEM DESCRIPTION 1, 2 Barcode 70 : Readable> 71 : Not readable . 3 Font T y pe 0 : N W-7 1 : CODE39 2 : INT2of5 3 : EAN13 4 : EAN8 5 : UPC-E 6 : CODE128 (C Set) 7 : CODE129 (B Set) 4, 5, 6 [...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-35 Figure 4-9h, Copy Con figuration T able 4- 9h, Copy Conf iguration COPY SETUP DIGIT DESIGNATION DESCRIPTION 22 Copy action 0 : No copy . 1 : Copy . 2 : Receive a copy . 23 , 24 Copy 1 01-32 : S pecify starting position to begi n copying. 25 , 26 01-32 : S pecify number of characte[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-36 PRINT CONFIGURATION Print Configuration is treated as a field. Thusly , pr int configuration should always be the last field for that label. Figure 4-9i, Print Qu antity Configurat ion Figure 4-9i, Print Qu antity Configurat ion PRINT QUANTITY CONFIGURATION DIGIT POSITIONS DESIGNA[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-37 DISCOUNT RATE CONFIGURATION Where applicable, this menu allows t he discount rate to be configure d. Figure 4-10, Discount Rate Configuration FORMAT NO. [ . . ] HT 200e POWER [WAS 2 5%] * $ . . . . . . Press ENTR Refe r to rel ativ e Fixed Formats 16, 17, 18, 19, 25 . Press ENTR .[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-38 TAX RATE CONFIGURATION Where applicable, this menu allows the t ax rate to be configured. Figure 4-1 1, T ax Rate Configuration FORMAT NO. [ . . ] HT 200e POWER [VAT 15.00%] * $ . . . . . . . Press ENTR Refe r to rel ativ e Fixed Formats. Enter 23 or 24 . Press ENTR . Press FNC2 V[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-39 OPERATIONAL MODES This unit provides instruction on t he various modes used in operation. ONLINE MODE This operational mode permit s printing activity when the print da ta is received from the host. Figure 4-12, Online Mode FORMAT NO. [ . . ] HT 200e POWER [ONLINE MODE] 70 Printer[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-40 TABLE DATA MODE This operational mode permit s the configuration, data entry , mod ification, and deletion of table data. Figure 4-13, T able Dat a Mode FORMAT NO. [ . . ] HT200e POWER ON TABLE STORING TABLE 1 TABLE 2 TABLE 3 Power = Off Use arrow keys to cursor. Press ENTR to adv[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-41 PRESET DATA MODE This operational mode permit s the configurati on, modificatio n, and deletion of preset dat a. Figure 4-14, Preset Dat a Mode RCL + POWER [PRESET] PRINT S TR MODIFY DEL DUMP MODIFIER PRESET NO. INPUT . . . . <PRINT> Press to scroll options. Press EN TR PRES[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-42 PRESET DATA STORAGE This operational mode permit s the storage of preset data. Figure 4-15, Pre set Dat a Storage FORMAT NO. [ . . ] HT200e POWER [ PRESET ] PRINT STR MODIFY DEL DUMP MASTER Press to scroll options. Press ENTR Press RCL Prompted to enter various label format data. [...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-43 SUSPENDING A PRINT JOB This operational mode provides instruction on how to suspend a print job once initiated. Figure 4-16, Suspending A Print Job Press S/S Continue? Yes / No Printing ceases. PRINTING S/S PRINT REMAIN QTY: 0001 Begin again ? Yes / No Press S/S Continue to wait.[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-44 REPRINTING A LABEL This operational mode provides instruction on how to print a du plicate of a previously print ed label. Figure 4-17, Reprinting A Label [ITEMSQ] * . . . . . . . . . . . . . C Press S/S A Format has printed. Reprint? Yes / No Determine what next. Refer to cha rts[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-45 DATA ENTRY EDIT The black blinkin g cursor indicates where t he next typed character will appear . Use the arrow keys on the printer keyp ad to move the cursor in the direction desired for entry or edit . If an additional character was accident ally typed, move the cursor to the r[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-46 OPERATIONAL ADJUSTMENT S This unit covers adjustment of printer features and compone nts to ensure proper function and performance. EYE-MARK SENSOR ADJUSTME NT The penetrating sensitivity of the eye-mark sensor may be electrically adjuste d through a potentiometer integrated into [...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-47 DISPENSER SENSOR ADJUSTMENT The dispenser sensor is comprise d of two parts; the transmitter an d the reciever. The transmission and reception of the dispenser sensor may be electrically adjusted through a potentiometer integrated into the main circuit boar d. This potentiomete r [...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-48 PITCH ADJUSTMENT The pitch setting determines the p rint postion on the label in relation t o the eye-mark reference. The eye-mark sends a signal indicating the end of th e prior label and the pitch adjustment is based on the linear distance of f eed from the time the signal was t[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-49 DISPENSE STOP POSITION The dispense stop postion determines how far a pr inted labe l is fed for dispense. The following procedure provides guidance on this adjustment. Figure 4-19, Dispense S top Adjustment LCD BRIGHTNESS ADJUSTMENT The brightness of th e LCD panel may b e adjust[...]

Unit 4: Operation SATO HT200e Oper ator Manual PN 9001103B Page 4-50[...]

SATO HT200e Operator Manual PN 9001103B Page 5-1 TROUBLESHOOTING • LCD Error Signals • T roubleshooting T able • T roubleshooting Procedures • T est Module Usage[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103B Page 5-2 LCD ERROR SIGNALS ERROR MESSAGE CAUSE CORRECTIVE ACTION MEDIA PITCH ERROR Did not de tect label edge. No paper . Improperly loaded p aper . Sensor adjustm ent. COVER OPEN T op cover not latc hed. Latch cover . Replace sensor . CHARGE PWR P ACK Main batte ry low . Charge batt[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103A Page 5-3 TROUBLESHOOTING T ABLE IMAGE V OIDS Poor label quality . Use hi gh quality label stock. Damaged print head. Replace print head. Damaged platen. Replace platen. LIGHT PRINT IMAGE Poor label quality . Use high quality direct thermal label stock. Low print head energy/darkness.[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103B Page 5-4 TROUBLESHOOTING PROCEDURES RS232 SERIAL INTERFACE TROUBLESHOOTING • Ensure the serial cable is thoroughl y connected to the PC and t he printer . • Ensure the serial cable is not defective and that it is manufactured to specifications. • Ensure the RS232 Interface Mod [...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103A Page 5-5 HEX DUMP PRINTIN G The contents of the Print Buffer can be examined using the Hex Dump mode. In the left column, each line of data received is numbered . The center column provides th e data in hexadecimal format. And in the right column, the same data is provided in the ASC[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103B Page 5-6 ASCII DUMP MODE The ASCII Dump Mode prints all recieved data in ASCII format. The flow chart below provides guidance. Figure 5-2, ASCII Dump Mode FORMAT NO . [ . . ] HT200e POWER [ASC DUMP MODE] Power = Off 72 Prints Label[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103A Page 5-7 CHECK ONLINE CONNECTION Figure 5-3, Check Online Connect ion FORMAT No. [ 00 ] HT 200e Press to scroll options . Press ENTR . With t he printer of f, connect host and pr inter with RS232C interfa ce. Then turn prin ter on. Enter 70 . FORMAT No. [ 70 ] HT 200e Send test prin [...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103B Page 5-8 CHECK SCANNER OPERATION Figure 5-4, Check Scanner Operation FORMAT No. [ 00 ] HT 200e Enter 20 . FORMAT No. [ 20 ] HT 200e Connect scanner to printer. Turn printer on. Press ENTR . [ BARCODE ] * . . . . . . . . . . . . C Scanning begins. The following screen confirms scanner[...]

Unit 5: Trou bleshoot ing SATO HT200e Operator Manual PN 9001103A Page 5-9 T EST MODULE USAGE The SATO TP Test Module is a purchase option specially desig ned and sold by SATO America to assist in troubleshooting SATO Printers. The use of this device will facilitate the identification and isolation of problem circuitry and for voltage adjustment. 1[...]

Unit 5: Trou bleshoot ing SATO HT200e Oper ator Manual PN 9001103B Page 5-10 TEST MODULE DIAL MODULE DIAL PIN ASSIGNMENT SPECIFICATION APPLICATION 0 3A / 1A +4.8V to +5.3V +5.0V Power Supply 1 4A / 1A +3.1V to +3.5V +2.0V Power Supply 2 5A / 1A +1.9V to 2.1V +3.3V Power Supply 3 6A / 1A +8.2V to +8.7V +24.0V Power Supply 4 Eye-Mark Sen sor[...]

SATO HT200e Operator Manual PN 9001103B Page 6-1 MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures • Service Modes[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103B Page 6-2 CLEANING PROCEDURES Cleaning of the printer is a necessary maintenance activity to ensure print quality and long prin ter life. There are two basic types of cleaning involved; the r emoval of loose debris and the remova l of residue. Use a soft cloth and/or a pneumatic b lower (pr[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103A Page 6-3 REPLACEMENT PROCEDURES The printer contains replaceable comp onents and s ub-assemblies that are subject to wear or damage. This sectio n provides step-by-step instructions for the removal and replacement of those primary components and sub-assemblies approved for operator perfo r[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103B Page 6-4 POWER SWITCH REPLACEMENT The power switch is locat ed on the front of th e printer to the left of the dispenser. The power switch is of a simple on/off variety th at completes the circuit wh en in the “on” position and breaks the circuit when “off”. When in the “on” po[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103A Page 6-5 ADJUSTMENT PROCEDURES This printer incorporates a series of sub-assemblies that, in conjunction, comprise the total printer assembly. Many of these sub-assembli es are designed to be adjustable to maintain optimum performance of the printer throughout its life. This chapter of the[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103B Page 6-6 BELT TENSION ADJUSTMENT The printer has two timing belts that may require adjustment. The belt configuration transfers the timing sequence from the drive motor to t he platen roller. If the timing b elts become loose enough, media feeding will become e rratic affecting print locat[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103A Page 6-7 EYE-MARK SENSOR ADJUSTME NT The penetrating sensitivity of the eye-mark s ensor may be e l ectrically adjusted through a potentiometer integrated into the main circuit boar d. This potentiomete r is externally accessible, thusly dismantling of the printer is not required. For prop[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103B Page 6-8 DISPENSER SENSOR ADJUSTMENT The dispenser sensor is comprised of two parts; the transmitter and the reciever. T he transmission and reception of the dispenser sensor may be electrically adjusted through a potentiometer integrated into the main circuit boar d. This potentiometer is[...]

Unit 6: Maintenance SATO HT200e Operator Manual PN 9001103A Page 6-9 PITCH ADJUSTMENT The pitch setting determines the print p ostion on t he label in relation to the eye-mark ref e rence. The eye-mark sends a signal indicating the end of th e prior label and the pitch adjustment is based on the linear distance of f eed from the time the signal was[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103B Page 6-10 DISPENSE STOP POSITION The dispense stop postion determines how far a printed label is fed for dispense. The fo llowing procedure provides guidance on this adjustment. Figure 6- 4, Dispe nse Stop Adjust ment LCD BRIGHTNESS ADJUSTMENT The brightness of th e LCD panel may b e adju[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103A Page 6-11 SERVICE MODES Figure 6-5, Service Mode ROM Ver. 1W 0000 CARD BAT TERY Press Press To go back. TEST PRINT 9 + POWER Press ENTR Press LABEL TYPE NORMAL OPTION BATTERY C HECK Press ENTR Press To go back. Displays battery voltage. RAM BACK BATTERY Press Press To go back. Press ENTR [...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103B Page 6-12 HEX DUMP MODE The contents of the print buffer and the data received before it is p laced into the print buffer may be examined through the use of the Hex Dump Mode. Each line of the printed data is inumerated in the first column, the second column contains the data in hexadecim[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103A Page 6-13 ASCII DUMP MODE Allows printing of data in the ASCII format. Figure 6-7, ASCII Dump Mode FORMAT NO. [ . . ] HT200e POWER [ASC DUMP MODE] Power = Of f 72 Prints Label[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103B Page 6-14 PRINT HEAD & LIFE COUNTER CLEAR Permits the print head and/or life counter to be cleare d. This is typically performed fo llowing component replacement or major service. Figure 6-8, Print Head & Life Counter Clear COUNTE R CLEAR? LIFE HEAD 1 + DEL + POWER Press to scroll[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103A Page 6-15 TEST PRINT MODE This mode allows the operator or service technici an to print test labels for troubleshooting and for verification of configuration settings. Figure 6-9, T est Print Mode TEST PRINT 9 + POWER LABEL TYPE NORMAL OPT ION Press ENTR Press to scroll optio ns. Press EN[...]

Unit 6: Maintenance SATO HT200e Oper ator Manual PN 9001103B Page 6-16 SRAM CLEAR MODE Permits SRAM contents to be cleared. Figure 6-10, SRAM Clear Mode MEMORY CLEAR? YES / NO 6 + POWER Press to scroll op tions. Press ENTR PASSWORD [ . . . ] Enter 310 and press ENTR FORMAT NO. [ . . ] HT 200e Clear? Yes / No Press ENTR SRAM is cleared. POWER = Off[...]