Samsung SL-M3820ND manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Samsung SL-M3820ND. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoSamsung SL-M3820ND vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Samsung SL-M3820ND você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Samsung SL-M3820ND, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Samsung SL-M3820ND deve conte:
- dados técnicos do dispositivo Samsung SL-M3820ND
- nome do fabricante e ano de fabricação do dispositivo Samsung SL-M3820ND
- instruções de utilização, regulação e manutenção do dispositivo Samsung SL-M3820ND
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Samsung SL-M3820ND não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Samsung SL-M3820ND e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Samsung na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Samsung SL-M3820ND, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Samsung SL-M3820ND, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Samsung SL-M3820ND. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    BASIC User’s Guide BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about the in stallation, advanced configuration, operation and troubleshooting on va rious OS environments. Some features may not be available depending on mod[...]

  • Página 2

    2 BASIC 1 . Introduction Key benefits 5 Features by models 8 Useful to know 11 About this user’s guide 12 Safety information 13 Machine overview 19 Control panel overview 22 Turning on the machine 24 Installing the driver locally 25 Reinstalling the driver 28 2 . Menu Overview and Basic Setup Menu overview 30 Machine’s basic settings 33 Media a[...]

  • Página 3

    3 BASIC 5 . Appendix Specifications 101 Regulatory information 109 Copyright 119[...]

  • Página 4

    1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 5 • Features by models 8 • Useful to know 11 • About this user’s guide 12 • Safety information 13 • Machine overview 19 • Control panel overview 22 • Turning on the machine 24 • Installing the driver locally 25 ?[...]

  • Página 5

    Key benefits Environmentally friendly • To save toner and paper, this ma chine supports Eco feature (see "Eco printing" on page 49). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 193). • To save paper, you can print on both sides of the paper (double[...]

  • Página 6

    Key benefits Convenience • You can print on the go from your smartphone or computer using Goo gle Cloud Print™ enabled apps (see "Google Cloud Print™" on page 173). • Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on pa[...]

  • Página 7

    Key benefits Supports various wireless network setting method • Using the WPS (W i-Fi Protected Setup™) bu tton - Y ou can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router). • Using the USB cable or a network cable - Y ou can connect and set various wireless network settings usin[...]

  • Página 8

    Features by models Some features and optional goods may not be available depending on model or country. Operating System ( ● : Included, Blank: Not available) Operating System M332x series M382x series M402x series Windows ● ● ● Mac ● ● ● Linux ● ● ● Unix ● ● (M382xND/M382xDW only) ●[...]

  • Página 9

    Features by models Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window. ( ● : Included, Blank: Not available) Software M332x series M382x series M402x series SPL printer driver ● ● ● PCL p[...]

  • Página 10

    Features by models Variety feature ( ● : Included, ○ : optional, Blank: Not available) Features M332x series M382x series M402x series Hi-Speed USB 2.0 ● ● ● IEEE 1284B parallel connector a ○ ○ ○ Network Interface Ethernet 10/100 Base TX wired LAN ● ● (M382xND/M382xDW only) Network Interface Ethernet 10/10 0/1000 Base TX wired L[...]

  • Página 11

    Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 47). • Remove the driver and install it again (see "Installing the driver locally" on pa ge 25). • Select your machine as your default machine in your Windows (see "Setting [...]

  • Página 12

    12 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in thi[...]

  • Página 13

    13 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

  • Página 14

    Safety information 14 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

  • Página 15

    Safety information 15 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments or performance of procedures other than those spe cified herein may result in hazardous radiati[...]

  • Página 16

    Safety information 16 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electric[...]

  • Página 17

    Safety information 17 1. Introduction 8 Supply usage Caution To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. Keep the power cable and the cont act surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do no[...]

  • Página 18

    Safety information 18 1. Introduction When changing the toner cartridg e or removing jammed paper, be careful not to let toner dust touch your body or clothes. Toner dust can be dangerous if inhaled or ingested.[...]

  • Página 19

    19 1. Introduction Machine overview 9 Components Power cord Quick installation guide Machine Software CD a a. The software CD conta ins the print drivers, user’s guide , and software applications. Misc. accessories b b. Miscellaneous ac cessories included with your machine may vary by co untry of purchase and specific mo del.[...]

  • Página 20

    Machine overview 20 1. Introduction 10 Front view • This illustration may differ from your machine dependin g on your model. There ar e various types of machine. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 8). 1 Control panel 5 Tray 2 a a. Optional. Not avail[...]

  • Página 21

    Machine overview 21 1. Introduction 11 Rear view • This illustration may differ from your machine dependin g on your model. There ar e various types of machine. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 8). 1 Network port a a. Not available for M382xD. 4 Po[...]

  • Página 22

    22 1. Introduction Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 8). 12 M332xND/M382xD 1 Toner LED Shows the status of th[...]

  • Página 23

    Control panel overview 23 1. Introduction 13 M382xND/M382xDW/M402xND 1 Display screen Shows the current status and prompts during an operation. 1 5 6 7 9 8 2 11 10 3 4 2 Menu Enters menu mode and scrolls through the available menus (see "Accessing the menu" on page 30). 3 Arrow Navigates available values by moving to the next or previous [...]

  • Página 24

    24 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. 2 Turn the switch on. If you want to turn the power off, press th e ( Power/Wakeup ) button. 1 2 2[...]

  • Página 25

    25 1. Introduction Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over th e network" on page 133). • I[...]

  • Página 26

    Installing the driver locally 26 1. Introduction 14 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with the letter, which [...]

  • Página 27

    Installing the driver locally 27 1. Introduction From the Windows 8 Start Screen • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Sa[...]

  • Página 28

    28 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . • For [...]

  • Página 29

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup optio ns. • Menu overview 30 • Machine’s basic settings 33 • Media and tray 35 • Basic printing 46[...]

  • Página 30

    30 2. Menu Overview and Basic Setup Menu overview The control panel provides access to various menus to set up the mach ine or use the machine’s functions. • For models that do not have the display screen on the control panel, this feature is not applicab le. • Some menus may not appear on the display depending on option s or models. If so, i[...]

  • Página 31

    Menu overview 31 2. Menu Overview and Basic Setup Information Layout Paper Graphic System Setup Menu Map Configuration Demo Page Supplies Info. Usage Counter Account a PCL Font PS Font EPSON Font KSC5843 Font b KSC5895 Font b KSSM Font b a. This is used only availa ble when Jo b Accounting is enabled from the SyncThru™ Web Admin Service. b. This [...]

  • Página 32

    Menu overview 32 2. Menu Overview and Basic Setup Emulation Network Job Management a a. This option is avail able when the opti onal memory installed or RAM Disk is checked. Emulation Type Setup TCP/IP (IP v4) DHCP BOOTP Static TCP/IP (IP v6) IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed 802.1x Wi-Fi b Wi-Fi On/Off Wi-Fi Setting[...]

  • Página 33

    33 2. Menu Overview and Basic Setup Machine’s basic settings • For models that do not have the display screen on the control panel, set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program - F or Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device S[...]

  • Página 34

    Machine’s basic settings 34 2. Menu Overview and Basic Setup 4 Select the option yo u want, then press OK . 5 Press OK to save the selection. 6 Press ( Cancel ) to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Setting the paper size and type" on page 44. • See "Keypad lett[...]

  • Página 35

    35 2. Menu Overview and Basic Setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Samsung ’s warranty or service agreements. • Make sure not to use the inkjet p[...]

  • Página 36

    Media and tray 36 2. Menu Overview and Basic Setup The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, adjust the guides as shown below. Paper quantity indicator shows the amoun t of paper in the tray. 1 Full 2 Empty 3 Loading paper in the tray Illustrations on this user’s guide ma y differ fro[...]

  • Página 37

    Media and tray 37 2. Menu Overview and Basic Setup Tray 1 / optional tray 1 Pull out the paper tray. 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 35) . 3 Flex or fan the edge of the paper stack to[...]

  • Página 38

    Media and tray 38 2. Menu Overview and Basic Setup • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper widt h guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 Insert the tray back into the machine. 6 When [...]

  • Página 39

    Media and tray 39 2. Menu Overview and Basic Setup 1 Pull out the paper tray for manual feeding. Or Press the push-release of Multi-purpose (or Manual feeder) tray to open. • M332xND/M382xD series • M382xND/M382xDW/M402xND series 2 Load the paper. 3 Squeeze the Multi-purpose (or Manual feeder) tray pa per width guides and adjust them to the wi [...]

  • Página 40

    Media and tray 40 2. Menu Overview and Basic Setup 4 When you print a document, set the paper type and size for the Multi- purpose (or Manual feeder) tray (see "Setting the paper size and type" on page 44). 4 Printing on special media The table below shows the special media usable in tray. The paper setting in the machine and dri ver shou[...]

  • Página 41

    Media and tray 41 2. Menu Overview and Basic Setup ( ● : Supported, Blank: Not supported) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. • When selecting envelopes, consider the following factors: - Weight: should not exceed 90 g/m 2 otherwi[...]

  • Página 42

    Media and tray 42 2. Menu Overview and Basic Setup Transparency To avoid damaging the machine, use only transparen cies designed for use in laser printers. • Must withstand the mach ine’s fusing temperature. • Place them on a flat surface after removing them from th e machine. • Do not leave unused transparencies in the paper tray for long.[...]

  • Página 43

    Media and tray 43 2. Menu Overview and Basic Setup • Do not run a sheet of la bels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the back ing sheet or are wrinkled, bubbled, or otherwise damaged. Card stock/ Custom-sized paper • In [...]

  • Página 44

    Media and tray 44 2. Menu Overview and Basic Setup Glossy Photo • Recommended media: Glossy paper (Letter) for this machine by HP Brochure Paper (Product: Q6611A) only. • Recommended media: Glossy paper (A4) for this machine by HP Superior Paper 160 glossy (Product: Q6616A). 5 Setting the paper size and type After loading paper in the paper tra[...]

  • Página 45

    Media and tray 45 2. Menu Overview and Basic Setup 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed page s stack on the output support, and th e output support will help the printed pages [...]

  • Página 46

    46 2. Menu Overview and Basic Setup Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 193). 7 Printing • If you are a Mac, Linux, or Unix operating systems user, ref er to the Advanced Guide (see "Mac printing" on page 202 , "Linux printing" on pag[...]

  • Página 47

    Basic printing 47 2. Menu Overview and Basic Setup 8 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing ( Cancel ) on the control p[...]

  • Página 48

    Basic printing 48 2. Menu Overview and Basic Setup •Y o u c a n a p p l y Ec o features to save paper and toner before printing (see "Easy Eco Driver" on page 214). • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printe r Status" on page 222). Using a favorite setting The[...]

  • Página 49

    Basic printing 49 2. Menu Overview and Basic Setup 11 Eco printing The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, Eco mode is enabled. The default setting of Eco mode is double-sided printing (l[...]

  • Página 50

    Basic printing 50 2. Menu Overview and Basic Setup Setting eco mode on the driver To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 47). Open the Eco tab to set Eco mode. When you see the eco image ( ) , that means the eco mode is currentl[...]

  • Página 51

    Basic printing 51 2. Menu Overview and Basic Setup 12 Secure printing • This feature is not supported for M332xND/M382xD . • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • You might not be able to print a complex document using the RAM disk. Install an optional memory to[...]

  • Página 52

    3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 53 • Available consumables 54 • Available accessories 56 • Available maintenance parts 57 • Storing the toner cartridge 58 • Redistributing toner 60 • Replaci[...]

  • Página 53

    53 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales repres enta tives to obtain the list of available su pplies, and maintenance parts (see "Available consumables" on page 54,"A vailable accessories" on page 56,"Avai lable maintenance pa rts"[...]

  • Página 54

    54 3. Maintenance Available consumables When supplies reach the end of their life spans, you can order the followings of consumables for your machine: Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other consumables, these must be purchased i[...]

  • Página 55

    Available consumables 55 3. Maintenance Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or re manufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machin[...]

  • Página 56

    56 3. Maintenance Available accessories You can purchase and insta ll accessories to enhance your machine’s pe rformance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 8). Accessory Function Part name Memory module a a. Not available for M332 xND/382[...]

  • Página 57

    57 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where yo u bought the machine. Replacing maintenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has r[...]

  • Página 58

    58 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests user s follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same enviro nment in which t[...]

  • Página 59

    Storing the toner cartridge 59 3. Maintenance 3 Estimated cartridge life Estimated cartridge life (t he life of the toner cart ridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interv[...]

  • Página 60

    60 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. If this happens, you can temporarily improve print quality by [...]

  • Página 61

    Redistributing toner 61 3. Maintenance 4 M3320/M3820/M4020 series 5 M3325/M3825/M4025 series 1 2 1 2[...]

  • Página 62

    62 3. Maintenance Replacing the toner cartridge A toner cartridge has almost reac hed its estimated cartridge life: • The status LED and the toner -related message on the display indicate when the toner cartridge should be replaced. • The computer’s Samsung Printing Status Program window appears on the computer telling you when the cartridge [...]

  • Página 63

    Replacing the toner cartridge 63 3. Maintenance M3320 M3820 M4020 series 2 1[...]

  • Página 64

    Replacing the toner cartridge 64 3. Maintenance M3325 M3825 M4025 series 1 2[...]

  • Página 65

    65 3. Maintenance Replacing the imaging unit When a imaging unit has reached the end of life, the machine wi ll stop printing. • Do not use sharp objects such as a knife or sciss ors to open the toner cartridge package. They might scratch the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth and wash clothi[...]

  • Página 66

    Replacing the imaging unit 66 3. Maintenance 7 Imaging unit M3325/M3825/M4025 series 2 1 1 2[...]

  • Página 67

    67 3. Maintenance Installing accessories 8 Precautions • Disconnect the power cord Never remove the contro l board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity The control boar[...]

  • Página 68

    Installing accessories 68 3. Maintenance If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options . The Properties window may differ depending on the driver or operating system you are using. 6 Select the appropriate option. Some menus may not appear in the display depend[...]

  • Página 69

    Installing accessories 69 3. Maintenance 10 Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM&a[...]

  • Página 70

    Installing accessories 70 3. Maintenance 2 1 2 1[...]

  • Página 71

    71 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Repla ce the correspon ding parts, if necessary. • For models that do not support the disp lay screen: In ready mode, press and hold ( Cancel ) button for about 6 seconds, then re[...]

  • Página 72

    72 3. Maintenance Setting the toner/imaging unit low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. For models that do not support the display screen on the control panel, you can set the machine?[...]

  • Página 73

    73 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solvents[...]

  • Página 74

    Cleaning the machine 74 3. Maintenance 12 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cart[...]

  • Página 75

    Cleaning the machine 75 3. Maintenance 2 1 1 2 1 2 1 2[...]

  • Página 76

    Cleaning the machine 76 3. Maintenance 13 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn th e power switch off before cleaning the machine. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or mo[...]

  • Página 77

    77 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securely.[...]

  • Página 78

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 79 • Clearing paper jams 80 • Understanding the status LED 92 • Understanding display messages 95 This chapter gives helpful information for what to do if you encounter an error. If your machi ne has a display s[...]

  • Página 79

    79 4. Troubleshooting Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 35). • Do not remove paper from the tray while your machine is printing. [...]

  • Página 80

    80 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 Illustrations on this user’s guide may diff er from your machine dependin g on its options or models. Check your machine type (see "Front view" on page 20).[...]

  • Página 81

    Clearing paper jams 81 4. Troubleshooting 2 In optional tray[...]

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    Clearing paper jams 82 4. Troubleshooting If you do not see the paper in this area, stop and go to next step:[...]

  • Página 83

    Clearing paper jams 83 4. Troubleshooting 3 In the manual feeder/multi-purpose tray M332xND/M382xD series[...]

  • Página 84

    Clearing paper jams 84 4. Troubleshooting M382xND/M382xDW/M402xND series[...]

  • Página 85

    Clearing paper jams 85 4. Troubleshooting 4 Inside the machine The fuser area is hot. Take care when removing paper f rom the machine.[...]

  • Página 86

    Clearing paper jams 86 4. Troubleshooting M3320/M3820/M4020 series[...]

  • Página 87

    Clearing paper jams 87 4. Troubleshooting M3325/M3825/M4025 series 1 2 2 1[...]

  • Página 88

    Clearing paper jams 88 4. Troubleshooting 5 In exit area The fuser area is hot. Take care when removing paper f rom the machine.[...]

  • Página 89

    Clearing paper jams 89 4. Troubleshooting If you do not see the paper in this area, stop and go to next step:[...]

  • Página 90

    Clearing paper jams 90 4. Troubleshooting 6 In the duplex unit area[...]

  • Página 91

    Clearing paper jams 91 4. Troubleshooting If you do not see the paper in this area, stop and go to next step:[...]

  • Página 92

    92 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 22). • To resolve the error, look at the e rror me ssage and its instructions from the troubl eshooting part (see &quo[...]

  • Página 93

    Understanding the status LED 93 4. Troubleshooting LED Status Description () Status Off The machine is off-line. Green Blinking When the backlight blinks, the machin e is receiving or printing data. On • The machine is on-line and can be used. Red Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. For [...]

  • Página 94

    Understanding the status LED 94 4. Troubleshooting Eco Green On Eco mode is on (see "Eco printing" on page 49). Off Eco mode is off. a. Estimated cartridge life means the expect ed or estimated toner cartridge life , whic h indicates the average capacity of print- outs and is designed pursuant to IS O/IEC 1 9798. The number of pages may b[...]

  • Página 95

    95 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • You can resolve the error with th e guideline from the computers’s Printing Status pro[...]

  • Página 96

    Understanding display messages 96 4. Troubleshooting 8 Toner-related messages Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanu factured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Sa msung toner cartridges[...]

  • Página 97

    Understanding display messages 97 4. Troubleshooting 9 Imaging unit-related messages Samsung does not recommend using a non-genuine Samsung cartridge such as refilled or remanufactur ed. Samsung cannot guarantee a non- genuine Samsung cartridge's quality. Servic e or repair required as a result of using non-genuine Samsung cartridges will not [...]

  • Página 98

    Understanding display messages 98 4. Troubleshooting 10 Tray-related messages 11 Network-related messages 12 Misc. messages Message Meaning Suggested solutions Paper Empty in [tray number] There is no paper in the indicated tray. Load paper in the tray (see "Loading p aper in the tray" on page 36). Message Meaning Suggested solutions Netw[...]

  • Página 99

    Understanding display messages 99 4. Troubleshooting Output bin Full Remove paper The output tray is full. Remove papers from the output tray, the machine resumes pr inting. If the problem persists, call for service. Replace Fuser Soon The life of the fuser unit will be expired soon. Replace the fuser unit with a new one. If the problem persists, p[...]

  • Página 100

    5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 101 • Regulatory information 109 • Copyright 119[...]

  • Página 101

    101 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x L ength x Height 366 x 365.6 x 262.5 mm (14.4 x 14.39 x 10.33 inches) Weight Machine with consumables • M332xND/M382xD se[...]

  • Página 102

    Specifications 102 5. Appendix Power consumption Average operating mode Less than 700 W Ready mode Less than 10 W Power save mode c Less than 1.1W (Wi-Fi Direct on: Less than 2.8 W d ) Power off mode e Less than 0.1 W Wireless f Module SPW-B4 319U a. Sound Pressure Level, ISO 7779. Conf iguration tested: basic machine instal lation, A4 paper, simpl[...]

  • Página 103

    Specifications 103 5. Appendix 2 Print media specifications Type Si ze Dimensions Print media wei ght/Capacity a Tray1 / Optional tray Multi-purpose tray Manual feeder b c Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 70 to 85 g/m 2 (19 to 24 lbs bond) • 250 sheets o f 80 g/m 2 (20 lbs bond) 70 to 85 g/m 2 (19 to 24 lbs bond) • 50 sheets of[...]

  • Página 104

    Specifications 104 5. Appendix Transparency Letter, A4 Refer to the Plain paper section Not available in tray1/ optional tray. 138 to 146 g/m 2 (36.81 to 38.91 lbs bond) 138 to 146 g/m 2 (36.81 to 38.91 lbs bond) Labels d Letter, Legal, US Folio, A4, JIS B5 , ISO B5, Executive, A5 Refer to the Plain paper section Not available in tray1/ optional tr[...]

  • Página 105

    Specifications 105 5. Appendix 3 System requirements Microsoft ® Windows ® • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Operating system Requirement (recommended) CP[...]

  • Página 106

    Specifications 106 5. Appendix Mac Linux Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.5 •I n t e l ® processors • 867 MHz or faster Power PC G4/G5 512 MB (1 GB) 1 GB Mac OS X 10.6 •I n t e l ® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 - 10.8 •I n t e l ® processors 2 GB 4 GB Items Requirements Operating [...]

  • Página 107

    Specifications 107 5. Appendix Unix Free HDD space 1 GB (2 GB) Items Requirements Operating system Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (Power PC) Free HDD space Up to 100 MB Items Requirements[...]

  • Página 108

    Specifications 108 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 8). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ether[...]

  • Página 109

    109 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

  • Página 110

    Regulatory information 110 5. Appendix 6 Ozone safety 7 Power saver 8 Recycling 9 China only This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in activ[...]

  • Página 111

    Regulatory information 111 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com[...]

  • Página 112

    Regulatory information 112 5. Appendix This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferenc e in a residential installation. This equipment generates, uses and can radiate radio fre[...]

  • Página 113

    Regulatory information 113 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wirel ess device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices ar e on. The power output of the wireles[...]

  • Página 114

    Regulatory information 114 5. Appendix 16 Turkey only 17 Thailand only 18 Replacing the Fitted Plug (for UK Only) Important The mains lead for this machine is fitted with a sta ndard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If [...]

  • Página 115

    Regulatory information 115 5. Appendix You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp f use in the plug, adaptor, or at the distribution board. 19 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approx[...]

  • Página 116

    Regulatory information 116 5. Appendix European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This[...]

  • Página 117

    Regulatory information 117 5. Appendix The power output of the wi reless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in rad io frequency safety standards and recommendations, [...]

  • Página 118

    Regulatory information 118 5. Appendix 22 China only[...]

  • Página 119

    119 5. Appendix Copyright © 2013 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notice. Samsung Electronics is not respon sible for any direct or indirect damages, arising from or related to use of this user’s guide.[...]

  • Página 120

    ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, basic operation and troubleshootin[...]

  • Página 121

    121 ADVANCED 1 . Software Installation Installation for Mac 124 Reinstallation for Mac 125 Installation for Linux 126 Reinstallation for Linux 127 2 . Using a Network-Connected Machine Useful network programs 129 Wired network setup 130 Installing driver over the network 133 IPv6 configuration 142 Wireless network setup 145 Samsung MobilePrint 170 [...]

  • Página 122

    122 ADVANCED Using Samsung Easy Printer Manager 219 Using Samsung Printer Status 222 Using Samsung Printer Experience 224 Using the Linux Unified Driver Configurator 230 6 . Troubleshooting Paper feeding problems 235 Power and cable connecting problems 236 Printing problems 237 Printing quality problems 241 Operating system problems 249[...]

  • Página 123

    1. Software Installation This chapter provides instructions for installing ess ential and helpfu l softwar e for use in an en vironment where the machine is connected via a cable. A locally connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low a[...]

  • Página 124

    124 1. Software Installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click the MAC_Instal[...]

  • Página 125

    125 1. Software Installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password[...]

  • Página 126

    126 1. Software Installation Installation for Linux You need to download Linux software packages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When[...]

  • Página 127

    127 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a su[...]

  • Página 128

    2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 129 • Wired network setup 130 • Installing driver over the network 133 • IPv6 configuration 142 • Wireless network setup 145 • Samsung MobilePrint 170 • AirPrint 171 [...]

  • Página 129

    129 2. Using a Networ k-Connected Machine Useful network programs There are several programs available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and op[...]

  • Página 130

    130 2. Using a Networ k-Connected Machine Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network. • Accessing menus may differ from model to model (see "Accessin[...]

  • Página 131

    Wired network setup 131 2. Using a Networ k-Connected Machine 1 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your produc t > Support or Downloads). 2 Follow the instructions in the installation window. 3 Connect your machine to the network with a network cable. 4 Turn on the machine[...]

  • Página 132

    Wired network setup 132 2. Using a Networ k-Connected Machine 8 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install. 9 Enter the password and click OK . 10 Select Network connection on the Printer Connection Type and click Set IP Address button.[...]

  • Página 133

    133 2. Using a Networ k-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 8). • The machine that does not support th e network interface, it will not be able to use this feature (see "Rear view" on page[...]

  • Página 134

    Installing driver over the network 134 2. Using a Networ k-Connected Machine 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 1 30). 2 Insert the supplied software CD into your CD-ROM drive. If the installation window[...]

  • Página 135

    Installing driver over the network 135 2. Using a Networ k-Connected Machine From the Windows 8 Start Screen • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually do[...]

  • Página 136

    Installing driver over the network 136 2. Using a Networ k-Connected Machine Command- line Defini tion Description /s or /S Starts silent installation . Installs machine drivers without prompting any UIs or user intervention. /p”<port name>” or /P”<port name>” Specifies printer port. Network Port will be created by use of Standa[...]

  • Página 137

    Installing driver over the network 137 2. Using a Networ k-Connected Machine 7 Mac 1 Make sure that the machine is connected to your network and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-cli ck the CD-ROM that ap pears on Finde[...]

  • Página 138

    Installing driver over the network 138 2. Using a Networ k-Connected Machine 9 Enter the password and click OK . 10 Select Network connection on the Printer Connection Type and click Continue . 11 Click Add Printer button to select your printer and add it to your printer list. 12 Click IP and select HP Jetdirect - Socket in Protocol . 13 Enter the [...]

  • Página 139

    Installing driver over the network 139 2. Using a Networ k-Connected Machine Add a network printer 1 Double-click the Unified Driver Configurator . 2 Click Add Printer. 3 The Add printer wizard window opens. Click Next . 4 Select Network printer and click the Search button. 5 The printer’s IP address and mod el name appears on list field. 6 Selec[...]

  • Página 140

    Installing driver over the network 140 2. Using a Networ k-Connected Machine 6 Run the install script. “ ./install –i ” install is the installer script file which is used to insta ll or uninstall the UNIX Printer Driver package. Use “ chmod 755 install ” command to give the permission to the installer script. 7 Execute the “ . /install [...]

  • Página 141

    Installing driver over the network 141 2. Using a Networ k-Connected Machine 4 Specify any printer description in the Description field. This is optional. 5 Specify the printer location in the Location field. 6 Type the IP address or DNS name of the printer in the Device textbox for network-connected printer s. On IBM AIX wit h jetdirect Queue type[...]

  • Página 142

    142 2. Using a Networ k-Connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. • Some features and optional goods may not be available depending on model or country (see "Featu res by models" on page 8 or "Menu overview" on page 30). • If the IPv6 network seems to n ot be working, s[...]

  • Página 143

    IPv6 configuration 143 2. Using a Networ k-Connected Machine • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select ( Menu ) > Network > TCP/IP (IPv6) > DHCPv6 Config on the control panel. 2 Press OK t[...]

  • Página 144

    IPv6 configuration 144 2. Using a Networ k-Connected Machine • You can also set the DHCPv6. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). IPv6 address config[...]

  • Página 145

    145 2. Using a Networ k-Connected Machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 8). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again[...]

  • Página 146

    Wireless network setup 146 2. Using a Networ k-Connected Machine 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting metho[...]

  • Página 147

    Wireless network setup 147 2. Using a Networ k-Connected Machine • If problems occur during wireless set up or driver installation, refer to the tr oubleshooting chapter (see "Troubleshooting fo r wireless network" on page 165). • It is strongly recommended that you set the password on Access Points. If you do not set the pa ssword on[...]

  • Página 148

    Wireless network setup 148 2. Using a Networ k-Connected Machine 14 Using the WPS button If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless n[...]

  • Página 149

    Wireless network setup 149 2. Using a Networ k-Connected Machine Machines with a display screen Connecting in PBC mode 1 Select ( Menu ) > Network > Wi - Fi > WPS > ConnectViaPBC on the control panel. Or press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until y[...]

  • Página 150

    Wireless network setup 150 2. Using a Networ k-Connected Machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to the wireless network. The LED blinks slowly for up to two minutes unti l you p[...]

  • Página 151

    Wireless network setup 151 2. Using a Networ k-Connected Machine Re-connecting to a network When the wireless function is off, the machine automatically tries to re-connect to the access point (o r wireless router) with the previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to th[...]

  • Página 152

    Wireless network setup 152 2. Using a Networ k-Connected Machine After completing the wireless network connection, you need to install a machine driver to print from an appl ication (see "Installing driver over the network" on pa ge 133). 1 Select ( Menu ) > Network > Wi-Fi > Wi-Fi Settings on the control panel. 2 Press the OK to[...]

  • Página 153

    Wireless network setup 153 2. Using a Networ k-Connected Machine 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next . 4 Select Configure the wireless network connection using USB cable on the Printer Connection Type scre[...]

  • Página 154

    Wireless network setup 154 2. Using a Networ k-Connected Machine 6 When the network connection window appears, disconnect the network cable. Then, click Next . The network cable connection can interfere with searching for wireless devices. 7 If your printer supports Wi-Fi Direct, the following screen screen appears. Click Next . • Can start to bu[...]

  • Página 155

    Wireless network setup 155 2. Using a Networ k-Connected Machine Creating the ad hoc network in Windows 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Informati[...]

  • Página 156

    Wireless network setup 156 2. Using a Networ k-Connected Machine 6 The window showing the wireless netwo rk setting appears. Check the settings and click Next . Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless netw[...]

  • Página 157

    Wireless network setup 157 2. Using a Networ k-Connected Machine • A machine installed with a wireless network interface • USB cable Access point via USB cable (recommended) 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer, access point, and machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 D[...]

  • Página 158

    Wireless network setup 158 2. Using a Networ k-Connected Machine The wireless network security window appears when the access point has security enabled. Enter the Network Password of the access point (or router). 12 If your printer supports Wi-Fi Direct, the foll owing screen appears. Click Next . • Can start to build Wi-Fi Direct by using Samsu[...]

  • Página 159

    Wireless network setup 159 2. Using a Networ k-Connected Machine Items to prepare • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable Creating the ad hoc network in Mac 1 Check whether the USB cable is connected to the machine. 2 Turn on your comp[...]

  • Página 160

    Wireless network setup 160 2. Using a Networ k-Connected Machine 12 The window showing the wireless netwo rk settings appe ars. Check the settings and click Next . Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless n[...]

  • Página 161

    Wireless network setup 161 2. Using a Networ k-Connected Machine Your machine is a network compatible machin e. To enable your machine to work with your network, you will n eed to perform some configuration procedures. • After completing the wireless network connection, you need to install a machine driver to print from an a pplication (see "[...]

  • Página 162

    Wireless network setup 162 2. Using a Networ k-Connected Machine 1 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For example, 3 Click Lo[...]

  • Página 163

    Wireless network setup 163 2. Using a Networ k-Connected Machine Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly wi th the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied software CD into your CD-ROM drive, and follow the ins[...]

  • Página 164

    Wireless network setup 164 2. Using a Networ k-Connected Machine • You cannot connect your mobile de vice to the internet through the printer’s Wi-Fi Direct. • The supported protocol list may di ffer from your model, Wi-Fi Direct networks do NOT support IPv6, networ k filtering, IPSe c, WINS, and SLP services. • The maximum number of device[...]

  • Página 165

    Wireless network setup 165 2. Using a Networ k-Connected Machine From the network-connected computer If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service , select Settings > Network Settings > Wireless > Wi-Fi Direct .[...]

  • Página 166

    Wireless network setup 166 2. Using a Networ k-Connected Machine Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point.[...]

  • Página 167

    Wireless network setup 167 2. Using a Networ k-Connected Machine Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your m[...]

  • Página 168

    Wireless network setup 168 2. Using a Networ k-Connected Machine - F or a Static network environment The machine uses the static address when the computer is configured to static address. For example, If the computer’s network in formation is as shown below: ▪ IP address: 169.254.133.42 ▪ Subnet Mask: 255.255.0.0 Then the machine’s network [...]

  • Página 169

    Wireless network setup 169 2. Using a Networ k-Connected Machine • Check the wireless environment. You might not be able to connect to the network in the infrastructure enviro nment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802. 11 b/g/n and [...]

  • Página 170

    170 2. Using a Networ k-Connected Machine Samsung MobilePrint 22 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compat ible with your Android and iOS smart phones but also with your iPod Touch[...]

  • Página 171

    171 2. Using a Networ k-Connected Machine AirPrint Network model only (see "Featu res by models" on page 8). 26 Setting up AirPrint Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods. 1 Check whether the machine is connected to the n[...]

  • Página 172

    AirPrint 172 2. Using a Networ k-Connected Machine Cancelling print job : To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center.[...]

  • Página 173

    173 2. Using a Networ k-Connected Machine Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to print to a printer using your smart phone, tablet , or any other web-connected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service. You can print your document or[...]

  • Página 174

    Google Cloud Print™ 174 2. Using a Networ k-Connected Machine 10 Click Finish printer registration . 11 Click Manage your printers . Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list. 29 Printing with Google Cloud Print™ The printing procedure vari es depending on the [...]

  • Página 175

    Google Cloud Print™ 175 2. Using a Networ k-Connected Machine 5 Select Print with Google Cloud Print . 6 Click the Print button.[...]

  • Página 176

    3. Useful Setting Menus This chapter explains how to browse the curren t status of your machine, and the m ethod of setting for advan ced machine setup. • Before you begin reading a chapter 177 • Information 178 • Layout 179 • Paper 180 • Graphic 181 • System Setup 182 • Emulation 185 • Network 186 • Job Management 188[...]

  • Página 177

    177 3. Useful Setting Menus Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30). The following are tips for using this chap ter ?[...]

  • Página 178

    178 3. Useful Setting Menus Information Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Information on the control panel. Item Description Menu Map Prints the menu map which shows the[...]

  • Página 179

    179 3. Useful Setting Menus Layout Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Layout on the control panel. Item Description Orientat ion Selects the direction in which informatio[...]

  • Página 180

    180 3. Useful Setting Menus Paper Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Paper on the control panel. Item Description Copies Selects the number of copies. MP Tray/ [Tray <[...]

  • Página 181

    181 3. Useful Setting Menus Graphic Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Graphic on the control panel. Item Description Resolution Specifies the number of dots printed per [...]

  • Página 182

    182 3. Useful Setting Menus System Setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > System Setup on the control panel. Item Description Date & Time a Sets the date and time. [...]

  • Página 183

    System Setup 183 3. Useful Setting Menus Auto Tray Swi. Determine whether or not the machine continues printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper. This option does not appear if you sele[...]

  • Página 184

    System Setup 184 3. Useful Setting Menus Eco Settings Allows you to save print resources and enables eco- friendly printing (see "Eco printing" on page 49). • Default Mode: Select whether to turn the Eco m ode on or off. On Force : Sets the Eco mode on. If a user wants to turn the Eco mode off, the user needs to enter the password. • [...]

  • Página 185

    185 3. Useful Setting Menus Emulation Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Emulation on the control panel. Item Description Emulation Type The machine language defines how [...]

  • Página 186

    186 3. Useful Setting Menus Network Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Network on the control panel. You can also use this feature from the SyncThru™ Web Service. Open [...]

  • Página 187

    Network 187 3. Useful Setting Menus Protocol Mgr. You can activate or deactivate the following protocols. • HTTP: You can sets whether to use SyncThru™ Web Service or not. • WINS: You can configure the WINS server. WINS(Windows Internet Name Service) is used in the Windows operating system. • SNMP V1/V2: You have to enable this option to us[...]

  • Página 188

    188 3. Useful Setting Menus Job Management • This feature is not supported for M382xD . • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press ( Menu ) > Job Management on the control panel. Item D[...]

  • Página 189

    4. Special Features This chapter explains special printing features. • Altitude adjustment 190 • Entering various characters 191 • Printing features 192 • Using optional device features 208 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to navigate to lower-level menus for some models.[...]

  • Página 190

    190 4. Special Features Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. 1 High 4 2 High 3 3[...]

  • Página 191

    191 4. Special Features Entering various characters M382xND/M382xDW/M402xND only. As you perform various tasks, you ma y need to enter names and numbers. 1 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the displ[...]

  • Página 192

    192 4. Special Features Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 46). • This feature may not be available depending on model or optional goods (see "Features by models" on page 8). 3 Changing the default print settings 1 Click the Windows Start menu. 2 Select Con[...]

  • Página 193

    Printing features 193 4. Special Features 5 Using advanced print features • See "Features by models" on page 8. • XPS printer driver : used to print XPS file format. - T he XPS printer driver can be installed only on Windows Vista OS or higher. - I nstall optional memory when an XPS job does not print because the printer is out of mem[...]

  • Página 194

    Printing features 194 4. Special Features Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears [...]

  • Página 195

    Printing features 195 4. Special Features Booklet Printing a Pr in ts y ou r d o cu me nt on b ot h s i de s o f a s he et of pa p er an d a r ra ng es the pages so that the paper can be folded in half after printing to produce a booklet. • If you want to make a booklet, you need to print on Le tter, Legal, A4, US Folio, or Oficio sized print med[...]

  • Página 196

    Printing features 196 4. Special Features Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. • None: Disables this feature. • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is t[...]

  • Página 197

    Printing features 197 4. Special Features Watermark (Creating a watermark) a To change th e print settings from your software application, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to[...]

  • Página 198

    Printing features 198 4. Special Features Overlay a (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences . b Click the Advanced tab, an d select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit O verlay window, click Create . d In t he Save As window, type a name up to eight ch[...]

  • Página 199

    Printing features 199 4. Special Features Print Mode b • This feature is available only if you ha ve installed the optional memory or mass st orage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on option s or models. I f so, it is not a pplicable t o your m achine. • To enable [...]

  • Página 200

    Printing features 200 4. Special Features Job Accounting b This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permi ssi on can start a print job. • Select the Help men[...]

  • Página 201

    Printing features 201 4. Special Features 6 Using Direct Printing Utility • This feature is not supported for M382xD . • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 9). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a pr[...]

  • Página 202

    Printing features 202 4. Special Features Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing . The Direct Printing Utilit y window appears with th e PDF file is ad ded. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF file is sent to the machine. 7 Mac printing[...]

  • Página 203

    Printing features 203 4. Special Features Changing printer settings You can use advanced printing fea tures when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the name, the composition of the printe[...]

  • Página 204

    Printing features 204 4. Special Features Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, wh ich is provided from the driver. 8 Linux printing Some features may not be available de pending on models or[...]

  • Página 205

    Printing features 205 4. Special Features Printing files You can print text, image, pdf files on your ma chine using the standard CUPS directly from the command line interface. The CUPS lp or lpr utility allows you to do that. You can print these files by using belo w command format. " lp -d <printer name> -o <option> <file name[...]

  • Página 206

    Printing features 206 4. Special Features 9 Unix printing Some features may not be available de pending on models or options. It means that the features are not supported (see "Features by models" on page 8). Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print. 1 Execute “ printui &[...]

  • Página 207

    Printing features 207 4. Special Features Automatic duplex printing may not be available depending on models. You can alter natively u se the lp r printing system or other applications for odd- even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairlin[...]

  • Página 208

    208 4. Special Features Using optional device features • This feature is not supported for M382xD . • Some features may not be available depending depending on model or optional goods (see "Variety feature" on page 10). 10 From the printer driver If you install the optional device, you can use advanced printing features, such as proof[...]

  • Página 209

    Using optional device features 209 4. Special Features Some menus may not appear on the display depending on options or models. I f so, it is not a pplicable to your m achine . • Active Job : All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printe r. You can delete a job from the que[...]

  • Página 210

    5. Useful Management Tools This chapter introduces manag ement tools provided to help you make full use of your machine. • Accessing management tools 211 • Easy Capture Manager 212 • Samsung AnyWeb Print 213 • Easy Eco Driver 214 • Using SyncThru™ Web Service 215 • Using Samsung Easy Printer Manager 219 • Using Samsung Printer Statu[...]

  • Página 211

    211 5. Useful Management Tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs . • For Windows 8, from the Charms , select Search > Apps . 3 Find Samsung Printers . 4[...]

  • Página 212

    212 5. Useful Management Tools Easy Capture Manager • This feature may not be av ailable depending on mode l or optional goods (see "Software" on page 9). • Available for Windows OS users only (see "Software" on page 9). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can [...]

  • Página 213

    213 5. Useful Management Tools Samsung AnyWeb Print • This feature may not be av ailable depending on mode l or optional goods (see "Software" on page 9). • Available for Windows and Mac OS users only (see "Software" on page 9). This tool helps you screen-capture, preview, scrap, and print Windows Internet Ex plorer pages mo[...]

  • Página 214

    214 5. Useful Management Tools Easy Eco Driver • This feature may not be av ailable depending on mode l or optional goods (see "Software" on page 9). • Available for Windows OS users only (see "Software" on page 9). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this appl[...]

  • Página 215

    215 5. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanati on in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 9). 1 Acce[...]

  • Página 216

    Using SyncThru™ Web Service 216 5. Useful Management Tools Information tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. • Active Alerts: Shows the alerts that have occurred in the machine and their severity. • Supplies: [...]

  • Página 217

    Using SyncThru™ Web Service 217 5. Useful Management Tools • Cloning: You can import or export (transfe r) various settings (machine setting, network information, address book, etc.) between d evices that have the Cloning feature in SyncThru™ Web Service. 3 E-mail notification setup You can receive emails abo ut your machine’s status by set[...]

  • Página 218

    Using SyncThru™ Web Service 218 5. Useful Management Tools 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go . 2 Your machine’s embedded website opens. 3 From the Security tab, select System Security > System Administr[...]

  • Página 219

    219 5. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 9). • Available for Windows and Mac OS users only (see "Software" on page 9). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsu[...]

  • Página 220

    Using Samsung Easy Printer Manager 220 5. Useful Management Tools Select the Help menu from the window and click on any option you want to know about. 6 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the network and machines. 2 Printer information This area gives [...]

  • Página 221

    Using Samsung Easy Printer Manager 221 5. Useful Management Tools Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine . Device Settings You can configure various machine setti ngs such as machine setup, paper, layout, emulation, network, and print information. Alert Settings (Windo[...]

  • Página 222

    222 5. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are comp[...]

  • Página 223

    Using Samsung Printer Status 223 5. Useful Management Tools 2 Option You can set printing job al ert related settings. 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs. You can directly open the troubl[...]

  • Página 224

    224 5. Useful Management Tools Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open troubleshooting guides, visit Samsung’s web site, and check conne cted machine information. This a[...]

  • Página 225

    Using Samsung Printer Experience 225 5. Useful Management Tools 9 Printing from Windows 8 This section explains commo n printing tasks from the Start screen. Basic printing 1 Open the document to print. 2 From the Charms , select Devices . 3 Select your printer from the list 4 Select the printer settings, such as the number of copies and orientatio[...]

  • Página 226

    Using Samsung Printer Experience 226 5. Useful Management Tools 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar. • You can als[...]

  • Página 227

    Using Samsung Printer Experience 227 5. Useful Management Tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic paper [...]

  • Página 228

    Using Samsung Printer Experience 228 5. Useful Management Tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is used f[...]

  • Página 229

    Using Samsung Printer Experience 229 5. Useful Management Tools 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not availa ble. • You can ski p step 5, if the P rescan opti on is selected.[...]

  • Página 230

    230 5. Useful Management Tools Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 126). After the driver is installed on your Linux system,[...]

  • Página 231

    Using the Linux Unified Driver Configurator 231 5. Useful Management Tools To use the on screen help, the Help or button from the window. 3 After changing the configurations, click Exit to close the Unified Driver Configurator . 12 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current [...]

  • Página 232

    Using the Linux Unified Driver Configurator 232 5. Useful Management Tools The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected ma chine as a default machine. •[...]

  • Página 233

    Using the Linux Unified Driver Configurator 233 5. Useful Management Tools 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. • Refresh: Renews the availa ble ports list. • Release [...]

  • Página 234

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 235 • Power and cable connecting problems 236 • Printing problems 237 • Printing quality problems 241 • Operating system problems 249 For errors t hat occur durin g the wireless so ftware installation and settings, [...]

  • Página 235

    235 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay. • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

  • Página 236

    236 6. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the control, press it. • Disconnect t[...]

  • Página 237

    237 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the control, press it. The machine is not selected as the default machine. Select your machine as your def[...]

  • Página 238

    Printing problems 238 6. Troubleshooting The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display messag[...]

  • Página 239

    Printing problems 239 6. Troubleshooting The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. T ry printing a job from another application. The operating system is malfunctioning. Exit Windows and reb oot the computer. Turn the ma[...]

  • Página 240

    Printing problems 240 6. Troubleshooting The machine does not print custom-sized pa per, such as billing paper. Paper size and pape r size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 47). The printed billing pape r is curled. The paper type[...]

  • Página 241

    241 6. Troubleshooting Printing quality problems If the inside of the machin e is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is l[...]

  • Página 242

    Printing quality problems 242 6. Troubleshooting Toner specks • T he paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 73). • The paper path may need cleaning. Contact a service representative[...]

  • Página 243

    Printing quality problems 243 6. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a ne w one (see "Replacing the toner cartridge" on page 62, "Replacing the imaging unit" on pa[...]

  • Página 244

    Printing quality problems 244 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 62). • Part[...]

  • Página 245

    Printing quality problems 245 6. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • E nsure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose a[...]

  • Página 246

    Printing quality problems 246 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

  • Página 247

    Printing quality problems 247 6. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 73). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 62). If the problem persists, the mach[...]

  • Página 248

    Printing quality problems 248 6. Troubleshooting Curl If the printed paper i s curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (se[...]

  • Página 249

    249 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the [...]

  • Página 250

    Operating system problems 250 6. Troubleshooting 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image[...]

  • Página 251

    Operating system problems 251 6. Troubleshooting 3 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. condition Suggested solutions The machine does not print. • Check if the printer driver is i nstalled in your system. Open Unified Driver Configurator and switch t[...]

  • Página 252

    Operating system problems 252 6. Troubleshooting 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause So luti on The PostScript file cannot be printed The PostScri pt driver may not be installed correctly. • Install the PostScript driver (see &[...]

  • Página 253

    253 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ANGOLA 91-726 -7864 www.samsung.com ARGENTINA 0800 -333-3733 www.samsung.com ARMENIA 0-800-05 -555 www.samsung.com AUSTRALIA 1300 362 603 [...]

  • Página 254

    Contact SAMSUNG worldwide 254 Contact SA MSUNG wor ldwide CYPRUS 8009 4000 only from landline (+30) 210 6897691 from mobile and land line www.samsung.com CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsun g.com DOMINICA 1-800-751-2676 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) ECUADOR 1-800-10-7[...]

  • Página 255

    Contact SAMSUNG worldwide 255 Contact SA MSUNG wor ldwide HONG KONG (852) 3698-4698 www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 1800 3000 8282 1800 266 8282 www.samsung.com/in INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsun g.com ITALIA 800-SA[...]

  • Página 256

    Contact SAMSUNG worldwide 256 Contact SA MSUNG wor ldwide NICARAGUA 00-1800-5077267 www.samsun g.com/ latin (Spa nish) www.samsung.com/ latin_en (English) NORWAY 815-56 4 80 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) PANAMA 800-7267 www.samsun g.com/ latin (Spa nish) www.samsung.com/ lat[...]

  • Página 257

    Contact SAMSUNG worldwide 257 Contact SA MSUNG wor ldwide RUSSIA 800-00 -0077 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic) SENEGAL 8-800-555-55-55 www.samsun g.com SERBIA +381 11 321 6899 (old number still active 0700 7267864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864 ) www.samsun g.com SLOVAKIA 0800 - SAMSUNG(0800-726[...]

  • Página 258

    258 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

  • Página 259

    Glossary 259 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

  • Página 260

    Glossary 260 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresse[...]

  • Página 261

    Glossary 261 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as another.[...]

  • Página 262

    Glossary 262 Glossary Gateway A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shade of gray that repr esent light and dark portions of an image when color images are converted to grayscale;[...]

  • Página 263

    Glossary 263 Glossary IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. [...]

  • Página 264

    Glossary 264 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associated [...]

  • Página 265

    Glossary 265 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mechanism that make s a virtua[...]

  • Página 266

    Glossary 266 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

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    Glossary 267 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions a[...]

  • Página 268

    Glossary 268 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netwo[...]

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    Glossary 269 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advan[...]

  • Página 270

    270 Index Index A accessories installing 67 ordering 56 AirPrint 171 AnyWeb Print 213 B buttons eco 22 , 23 print screen 22 , 23 wps 23 C cleaning inside 74 outside 73 pickup roller 76 cleaning a machine 73 control panel 22 convention 12 D default settings tray setting 44 device options 67 direct printing utility 201 driver installation Unix 139 E [...]

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    Index 271 Index special media 40 M Mac common Mac problems 250 driver installation for network connected 137 driver installation for USB cable connected 124 driver reinstallation for USB cable c onnected 125 printing 202 system requirements 106 using SetIP 131 machine overview front view 20 rear view 21 maintenance parts 57 memory memory upgrading [...]

  • Página 272

    Index 272 Index labels 42 output support 103 preprinted paper 43 setting the paper size 44 setting the paper type 44 special media 40 transparency 42 printer prefer ences Linux 205 printer status general information 222 printing changing the default print settings 192 Linux 204 Mac 202 multiple pages on one sheet of paper Mac 203 printing a documen[...]

  • Página 273

    Index 273 Index replacing the cartridge 62 storing 58 tray adjusting the width and length 35 changing the tray size 35 loading pape r in multi-pur pose (or manual feeder) tray 38 ordering an optional tray 56 ordering an parallel 56 setting the paper size and type 44 U understanding the status LED 92 UNIX driver installation for network connected 13[...]