RCA 25450 manual

4 Line Multi-Handset Office System User’ s Guide Please read this manual befor e operating this pr oduct for the first time . Model 25450 TM[...]

Important Information Equipment Approval Information Y our telephone equipment is approved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regu- lations and the Technical Requir ements for Telephone T erminal Equipment published by ACTA. 1 Notification to the Local Telephone Company[...]

Interference Information This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer ence; and (2) This device must accept any interference r eceived, including interference that may cause undesir ed operation. This equipment has been tested and found to c[...]

SEE MARKING ON BOTTOM / BACK OF PRODUCT R IS K O F E L E C TR IC SH O C K DO N O T O P E N W ARNING: T O PREVENT FIRE OR ELECTR ICAL S HOCK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. THE LIGHTNING FLA SH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL TAGE” INSIDE THE PRODUCT . CAUTION: TO REDU[...]

Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on your pur chase of the RCA 25450 Telephone System. The RCA 25450 Telephone System was built to satisfy [...]

T able of Contents I mportant I nformatIon .............................................................................2 E quIpmEnt a pproval I nformatIon .............................................................. 2 I ntErfErEncE I nformatIon .......................................................................... 3 H EarIng a Id c ompatIbIl[...]

T able of Contents c ordleSS H andSet c HarGinG c radle l ay out ....................................................26 e nd /P ower B utton ............................................................................................27 t alk B utton ....................................................................................................[...]

T able of Contents s EttIngs and a dJustmEnt ........................................................................87 M enu S ySteM ..................................................................................................... 87 B aSe u nit S etuP ............................................................................................[...]

Important Installation Information Safety Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network. •[...]

Connections and Setup T elephone Jack Requirements To use this phone, the user will need either two RJ14 (two line) or four RJ1 1 (one line) modular jacks in order to supply this unit with 4 phone lines. The modular jacks which may look like the one shown here. If you don’t have a modular jack, call your local phone company to find out how to ge[...]

Connections and Setup P arts Checklist (Base Unit) Make sure your package includes the following items: Base Battery Compartment Cover Handset Cord Handset Battery Pack Line Cords (4) Charger/AC Adapter 1 1[...]

Connections and Setup P arts Checklist (Cordless Handset) Make sure your package includes the following items: REDIAL MENU Cordless Handset Belt Clip Base Charging Cradle Charging Cradle Bracke t Battery Pack Battery Compartment Cover Charger/AC Adapter 12[...]

Connections and Setup Phone Installation (Base Unit) Base Unit Location Place your phone on a level surface, such as a tabletop or desk, near an electrical outlet and telephone wall jack. For the best performance, place the base unit at least 3 feet away from other electr onic devices such as a computer or a fax machine. Raise the antenna after the[...]

Connections and Setup Installing the AC Adaptor Plug the transformer end of the Base Unit AC adaptor (7.5VDC) into a standar d AC electrical power outlet, plug the other end into the “P ower 7.5VDC ” jack on the back of the Base Unit. Connecting the Telephone Line Cords Two 2-line W all Jacks (Type RJ-14) 1. Plug one end of a straight telephone[...]

Connections and Setup Two 2-line Jacks (Using 4-Wire Line Cords Supplied) Four 1-line Jacks L4/Data L4/L3 L2 L2/L1 Line 1 Line 2 Line 3 Line 4 L4/Data Line 4 L4/L3 Line 3 L2 Line 2 L2/L1 Line 1 15[...]

Cordless Handset Installation Installing the Charging Cradle and AC Adaptor Plug the transformer end of the AC Adaptor into a standar d AC electric power out- let, plug the other end into the “P ower 5.5VDC In” jack on the back of the Charging Cradle. Installing the Cordless Handset Battery 1. Locate the back cover and battery pack packaged sep[...]

Connections and Setup Installing the Charging Cradle Wall Mount Choose a mounting location at least 1 0-1/2” clearance above the top scr ew hole. 1. Cut out the Charging Cr adle Wall Mount Template. See page 12 1. 2. Hold the template against the wall and mark the mounting screw positions. 3. Drill holes in wall using appropriate size drill bit. [...]

Features Base Unit Layout Headset Handset Speaker Line Buttons Dial Buttons Mute V oice Mail Lines V oice Mail Store Intercom Memory Buttons Auto Attendant DND Exit Auto Att Lines Soft Button Soft Button Page Flash Redial Hold Microphone Keypad Navigation Button V olume + - / Directory-DIR / Caller-ID LCD Display 18[...]

Base Unit Features LCD Display The Display shows several functions and menu items of the phone system. The first line of the display can show the Auto Attendant and V oice mail ON/OFF indicators and backup battery status, or Caller ID, date and time, or messages. The second and third lines can show Caller ID information, messages, menu selec- tion[...]

Features Redial Button Allows you to dial the last ten (1 0) numbers called. Y ou can use the Navigation But- ton up/down arrows to scr oll through the last 1 0 numbers dialed. Line Buttons (4) Four line buttons are available. Dual-color ed lights in each Line button indicate: • Line is idle (light off) • Base Unit is ringing (flashing green q[...]

Features Speaker Button Allows you to talk to a caller hands free using the Speakerphone. The Speakerphone remains in use unless you pick up the Handset or pr ess the Headset button. Headset Button Allows you to talk to a caller using a headset. The headset jack supports a standard 2.5 mm plug. The Headset operation r emains for the duration of the[...]

Features Exit Button Returns to the Standby Mode on the Display . Any unsaved changes will be discarded. Memory Buttons There ar e 16 buttons on the right panel that can have dual functions. They can be used for one-touch paging to a Cordless Handset, or as Speed Dial buttons for external phone numbers. Store Button Press to stor e speed dial numbe[...]

Features V oice Mail Button Call Transferring Allows you to move a call from one extension to another . Hold Message Accessed through the Menu soft button, the Hold Message function allows the user to recor d, play , or delete a message for callers placed on hold. Conference Calling The conference call function allows a caller fr om the Base Unit o[...]

Features Call Waiting Contact your local phone company to subscribe to this feature. This featur e allows you to see on the Display who is calling when you hear a call waiting confirmation tone. NOTE: The call waiting tone is audible only to the extension that is on the line. No other extension will hear the tone or can answer the call. Cordless H[...]

Features Cordless Handset Layout Speaker V oice Mail Microphone Speakerphone Intercom Keypad Exit Soft Button LCD display Cordless Handset Receiver Soft Button V oice Mail Indicator Antenna Flash Navigation Button (V olume + - / Directory/Caller ID) T alk End/Power 25[...]

Contacts Cordless Handset Charging Cradle Features 26[...]

Features End/P ower Button Press to end a call. Pr ess for 3 seconds to turn the handset power ON or OFF . Talk Button Press to place a phone call, answer an incoming phone call, or make an inter com call through the r eceiver or headset. The receiver or headset remains in use unless the Speaker button is pressed. Soft Buttons The function of each [...]

Features Speaker Button Press the Speaker button to activate the Speakerphone and make a call, answer an incoming call, or make an intercom call. Y ou can toggle between the speakerphone mode and the receiver by pr essing the Talk or Speaker buttons. To end a call, pr ess the End button. Headset Jack Allows you to plug in a headset. The headset jac[...]

Features V oice Mail Button Allows you to access the Voice Mail system to play new or old messages or to change your voice mail options. V oice Mail Indicator Light Flashes when there ar e unheard voice mail messages. Intercom Button Press to place an inter com call to an extension (Cordless Handset ID or Base Unit ID) or a Group ID. Call Forwardin[...]

Caller ID Contact your local phone company to subscribe to this feature. The phone system receives and displays Caller ID information tr ansmitted by your local phone company . This information may include the phone number , date and time. The unit can store up to 50 calls. Call Waiting Contact your local phone company to subscribe to this feature.[...]

Using Y our RCA 25450 Phone System Y our RCA 25450 Phone System comes ready to use. This section details the basic operation of the Base Unit and Cor dless Handset, including instructions on making, receiving and ending a call, call waiting, switching between audio modes, putting a call on hold, muting, call forwarding, tr ansferring a call, and us[...]

Manual Line Selection Dial (Base Unit) The manual line-selection function allows you to choose a phone line to make a call. 1. Press a Line button (1-4). NOTE: T o cancel at any time, press the Speaker button or return the Handset to the Cradle. 2. If the phone line selected is not connected or is in use, it will show “Line (1-4) is not available[...]

NOTE: Y ou can toggle between the Headset, Speakerphone and Handset/Receiver by pressing the corresponding buttons or lifting the Handset/Receiver . 4. If the dialing prefix function is enabled via phone setting menu, the dialing prefix will be inserted befor e the phone number entered. 5. Before the auto or manual line-selection dial is made, an[...]

To Save a Number from the Redial Log to Directory (Base Unit) 1. Press the Redial button. 2. Press 5 or 6 on the Navigation button to scr oll to the number to be saved. 3. Press soft button. 4. Enter a name, and then save the number . Please refer to Dir ectory section for detailed operation. Making a Call (Cordless Handset) Press and hold the End [...]

6. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 1 0 seconds and the display will show “Re-establishing connection …” 7. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost” for 5 seconds and [...]

8. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost” for 5 seconds and go back to standby screen. Pre-Dialing (Cordless Handset) The Pre-Dialing function allows you to enter the number befor e accessing a phone line. 1. To pr e-dial a number , enter the phone number using the keypad[...]

4. Before the auto or manual line-selection dial is made, an incoming call takes priority and will cancel the redial. To Delete a Number from the Redial Log (Cordless Handset) 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scr oll to the number to be deleted. 3. Press soft button. Then press the soft button to delete it or pr[...]

Receiving a Call (Cordless Handset) 1. The Cordless Handset will ring and/or vibr ate when a call is received. The display will show “Incoming call from line (1-4)” , then Caller ID information if available. “Private” or “Unknown” may show on the display if the caller’s information has been blocked by the caller or the originating pho[...]

Ending a Call (Cordless Handset) To end a r eceiver call, a headset call or a speakerphone call, press the End button or place the Cordless Handset in char ging cradle. Switching Between Audio Modes During a call, you can switch among the following audio modes: handset call (Base Unit only), receiver call (Cor dless Handset only), speakerphone call[...]

When a call is on hold, the extension that put the call on hold will remind the user with 3 short beeps every 30 seconds. The caller will hear a pre-r ecorded hold mes- sage every 15 seconds (Please refer to “Hold Message” for details). A call on hold can only be taken off hold by the extension that originally put it on hold. The system will au[...]

Base Unit 1. To mute the call, pr ess the Mute button. Mute is effective only for the current call. 2. To unmute the call, pr ess the Mute button again. Cordless Handset 1. To mute the call, pr ess the soft button. Mute is effective only for the current call. 2. To unmute the call, pr ess the soft button. Call Forwarding (Cordless Handset Only) The[...]

5. Press the soft button. 6. Press 5 or 6 on the Navigation button to locate the “Enable” option. 7. Press the soft button. 8. Enter or edit a phone number using the keypad (0–9, *, #). Use the soft button to erase the last digit enter ed. 9. Press the soft button. A confirmation tone will sound. The display will show “Calls forwarded” a[...]

Base Unit 1. To make an announced call tr ansfer , press the soft button. NOTE: T o cancel call transfer at any time, press the soft button. 2. Enter a valid two-digit extension, or extension group using the keypad (0–9, *, #), or press a Memory (1 – 16) button for one-touch paging. It will page the selected extension(s). 3. If the paging is no[...]

Unannounced Call Transfer Unannounced call transfer allows the user to tr ansfer the call without talking to the person who will r eceive the transfer . If an unannounced call transfer is not answered, the call will be handled by Auto Attendant if it is turned on. The call will go to Voice Mail if Voice Mail is turned on and Auto Attendant is turne[...]

Intercom Calls Intercom calls allow extensions to communicate with each other internally . They can be made to a single extension, group, or the Base Unit can page all extensions. There ar e two types of intercom calls between Cordless Handsets: one is normal intercom which can be made without the pr esence of the Base Unit if there are no calls he[...]

Cordless Handset 1. Press the Inter com button followed by a two-digit Cordless Handset ID (0 1-16) or an Extension Group ID (9 1–94); 2. If it is a Base Unit assisted intercom call and system r esources are busy , the dis- play will show “System busy” . Otherwise, the handset receiver or headset will be turned on. NOTE: T o cancel an interco[...]

2. Press the soft button to turn off the ringer or vibrator if you wish to ignore the call. NOTE: The function is valid only for the current call. 3. Press the T alk or Speaker button to answer the intercom call shown in the display . End an Intercom Call Base Unit To end a handset call, put the handset in the cr adle. To end a speakerphone call, p[...]

Base Unit (Making an Outbound Intercom Call) During an incoming or intercom call ring, the user can ignor e the call and make an outbound intercom call. 1. Press the soft button. 2. Press 5 or 6 on the Navigation button until “Inter com” appears on the display . 3. Press the soft button. The display will prompt you for the extension number . 4.[...]

Cordless Handset (Making an Outbound Intercom Call) During an incoming or intercom call ring, the user can ignor e the call and make an outbound intercom call. 1. Press the soft button. 2. Press 5 or 6 on the Navigation button until “Inter com” appears on the display . 3. Press the soft button. The display will prompt you for the extension numb[...]

V oice Mail (VM) The Base Unit and every Cordless Handset connected to the system has its own voice mailbox. Each Cordless Handset has a mailbox number that is the same as it’ s ID/ex- tension number . The Base Unit has the mailbox number “00” . The system can hold up to 1 00 minutes of messages with each message having a limit of 64 seconds.[...]

1 1. Press the soft button. 12. The system will r eturn to the Configure VM option scr een. Reset Extension P assword (Base Unit) This feature allows the user to r eset any extension password to it’s default “0000” password using the Base Unit. This featur e is useful if an extension password has become unknown. NOTE: The user must kno w the[...]

Clear all VM box messages (Base Unit) 1. Press the V oice Mail button. 2. To clear all messages fr om voice mailbox, press 5 or 6 on the Navigation but- ton to scroll thr ough the options until “Clear VM box” appears on the display . 3. Press the soft button. 4. Enter admin password using keypad. 5. The display will prompt the user to confirm,[...]

6. If the password is corr ect, the display shows the voice mailbox number , number of new messages, number of old messages and “Play new” . NOTE: If the password is incorrect, the display sho ws “Invalid password” and will return to the voice mail menu after 5 seconds. 7. Press 5 or 6 on the Navigation button to scr oll through the options[...]

5. Enter the two-digit VM box number followed by your four-digit extension pass- word when pr ompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6. If the password is corr ect, the display will show the voice mailbox number , num- ber of new messages, and number of old message[...]

5. Enter the two-digit VM box number followed by your four-digit extension pass- word when pr ompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6. If the password is corr ect, the display will show the voice mailbox number , num- ber of new messages, and number of old message[...]

5. Enter the two-digit VM box number followed by your four-digit extension pass- word when pr ompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6. If the password is corr ect, the display will show the voice mailbox number , num- ber of new messages, and number of old message[...]

V oice Mail Box Management Options (Cordless Handset) VM box management allows the user to manage their extension password and cus- tomize their mailbox greeting. Change Extension P assword (Cordless Handset) 1. Press the V oice Mail button. 2. Enter your two-digit handset ID followed by your four-digit password when prompted. 3. Press 5 or 6 on th[...]

4. Press the soft button. 5. To play r ecorded mailbox greeting, pr ess 5 or 6 on the Navigation button to scroll thr ough the options until “Play greeting” appears on the display . 6. Press the soft button. 7. The handset will play the greeting. T o stop playing the greeting, press the soft button. 8. The handset will return to the VM box opti[...]

3. Press 5 or 6 on the Navigation button to scr oll through the options until “VM box option” appears on the display . 4. Press the soft button. 5. To delete mailbox gr eeting, press 5 or 6 on the Navigation button to scroll through the options until “Delete gr eeting” appears on the display . 6. Press the soft button. 7. The display will p[...]

5. After choosing to change the mailbox options (option three) the voice pr ompt will say , “Press two to listen to your per sonal greeting, pr ess three to r ecord a new personal gr eeting, press four to delete your personal gr eeting, or press the pound key to return to the pr evious menu.” Press “2” to play the personal gr eeting. The pe[...]

the display will show “Invalid password” and r eturn to the voice mail menu after 5 seconds. 7. “Play new” appears near the bottom on the display . If there are new messages, press the soft button. 8. The first new message will play . To replay the message once fr om the beginning, press 3 on the Navigation button. 9. Press 4 on the Naviga[...]

2 1. Press 5 or 6 on the Navigation button to scroll thr ough the options until “Tr ansfer” appears on the display . 22. Pr ess the soft button. 23. Enter the two-digit extension at the display pr ompt or press the soft button to return to the new message option scr een. 24. If the extension number is valid, the message will be transferr ed and[...]

8. Press the soft button. 9. The first old message will play . To replay the message fr om the beginning, press 3 on the Navigation button. 1 0. Press 4 on the Navigation button to move to the next old message. If there ar e no more old messages, the display will stay on the last old message until it times out and returns to Standby Mode. 1 1. To [...]

23. Enter the two-digit extension at the display pr ompt or press the soft button to return to the old message option scr een. 24. If the extension number is valid, the message will be transferr ed and the display will return to the old message option scr een. 25. After moving thr ough all the messages, the display will stay on the last old message[...]

8. The first new message will play . Press 4 on the Navigation button to move to the next new message. If there ar e no more new messages, the display will remain on the last new message until it times out and returns to Standby Mode. 9. To r eplay the message from the beginning, press 3 on the Navigation button. 1 0. To play the previous message,[...]

25. After moving thr ough all messages, the display will show “00 new” (messages). Played, deleted, or transferr ed messages will not display . Press the soft button to return to the “Play new” display . Play Old Messages (Cordless Handset) 1. Press the V oice Mail button. The display will show “Connecting...” while the Cordless Handset[...]

12. Pr ess the soft button to delete the message. NOTE: Messages will be stored until deleted. 13. T o view the caller ID information , press the soft button 14. Pr ess 5 or 6 on the Navigation button to scroll thr ough the options until “View CID” appears on the display . 15. Pr ess the soft button. 16. The display will show the date, time, na[...]

1. The auto attendant will answer the call. The voice prompt will ask “Please enter extension number or press zer o for the operator .” To access voice mail, press the “ * ” (star) button. 2. The voice prompt will ask “Please enter the extension followed by the passwor d.” 3. Enter the two-digit extension followed by the four-digit exte[...]

If the extension is valid, the voice prompt will say “Message transferr ed” The message will be transferr ed to the extension and then return to the message menu. If the extension is invalid, the prompt will say “The extension you’ve entered is invalid,” and then will r epeat the choices again. 1 1. After playing a message, the voice prom[...]

NOTE: T o erase a letter on the display , press 3 or 4 on the Navigation button to move the cursor to the immediate right of the letter then press the soft button. 5. To save the name, pr ess the soft button. 6. Enter the number when prompted by the display using the keypad. 7. To save the number , press the soft button. Delete Entry 1. To enter th[...]

NOTE: T o enter a letter using the keypad, press the corresponding keypad number one or more times according to the order of the character on the button. 3. To edit an entry , press the soft button . 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Edit” appears on the display . 6. Press the soft button. 7. Edit th[...]

7. Press the soft button to return to the dir ectory option screen. Clear All 1. To enter the dir ectory , press 3 on the Navigation button. 2. To clear the entir e directory , press the soft button while viewing the directory . 3. Press 5 or 6 on the Navigation button to locate the “Clear all” option, and then press . 4. The display will promp[...]

2. If the caller enters a valid extension, the call will ring the extension. If the call is not answered after 30 seconds, the auto attendant pr ompts the caller with a custom out-going message, or “The extension you’ve entered is busy or not available, please try another extension, or to leave a message, press the pound key .” The caller can[...]

6. Press the soft button. 7. The display will show “Line (1–4) AA is off” if auto attendant has been turned off on the phone line. If auto attendant is on, the display will show “Line (1–4) AA is on” . Record Outgoing Message (OGM) The Record Outgoing Message (OGM) allows you r ecord up to 5 greeting messages up to 60 seconds each from [...]

Play Outgoing Message (OGM) The saved outgoing messages can be reviewed using the play OGM function. 1. On the Base Unit, press the Auto Att button. 2. Press 5 or 6 on the Navigation button until “Configur e AA” appears on the display . 3. Press the soft button. 4. “Play OGM” appears on the display . 5. Press the soft button. 6. The displa[...]

6. Press the soft button. 7. Select a phone line (1-4) by pressing 5 or 6 on the Navigation button 8. Press the soft button. 9. Press 5 or 6 on the Navigation button and select “OGM 1-5” or the default OGM. 1 0. Press the soft button. The selected OGM will play . 1 1. The display will show “Save selection?” . 12. Pr ess soft button to accep[...]

4. Press 5 or 6 on the Navigation button to scr oll through the options until “Hold message” appears on the display . 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to scr oll through the options until “Record message” appear s on the display . 7. Press the soft button. 8. After a long beep, the display will show “Reco[...]

7. Press the soft button. 8. While the message is playing, the display will show “Playing hold message...” 9. Press the soft button when finished listening to the message. Delete a Hold Message The hold message can be deleted using the delete message function. 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scr oll throug[...]

2. Press a Speed Dial (Memory) button. Saving Phone Numbers to Speed Dial (Memory) buttons 1. On the Navigation button, press 3 (DIR) to access the Dir ectory , or 4 (CID ) to access the Caller ID log to locate a displayed telephone phone number to save. 2. Press 5 or 6 on the Navigation button to scr oll to a displayed telephone number . 3. Press [...]

3. Enter the two-digit Cordless Handset ID or pr ess one of the 16 one-touch Memory buttons to page a Cordless Handset. 4. After the Cordless Handset answer s, press the soft button. 5. The display will show “Select line to conference” and list all lines on hold. Pr ess 5 or 6 on the Navigation button to locate the line to add to the conference[...]

Add Phone Line From Base Unit 1. Press the Hold button to place the curr ent call on hold. 2. To add a phone line, lift the handset, pr ess the Speaker button, or select an available Line (1-4) button and enter a phone number , or press 3 or 4 on the Navigation button to dial from Dir ectory or Call Log. 3. After the second phone line answers, pr e[...]

7. Press the soft button to start three-way confer ence. NOTE: Any one of the two non-initiating parties can drop out of the three-way conference, leaving the remaining two parties still in conversation. Second Incoming Call If a second call is received while a call is in pr ogress, a long beep will sound if the feature is on and the display will s[...]

Using Cordless handset for Second Incoming Call 1. Press the soft button. 2. “Hold” appears on the Display . 3. Press the soft button. 4. Or , to end the current call, pr ess the End button. 5. To accept the second call, pr ess the Talk button. Extension Group Setting (Cordless Handset) The Extension Group Setting featur e allows a group of Cor[...]

6. The display will show a list of group(s) to which the Cor dless Handset subscribes. The default list is empty . 7. Press the soft button to enter the submenu with “Subscribe” and “Unsubscribe” options. 8. To add a gr oup, press 5 or 6 on the Navigation button and select “Subscribe” . 9. Press the soft button. 1 0. The display will as[...]

When viewing a call recor d, the number can be dialed, stored to the directory , added to speed dial (Base Unit), or deleted. View Call Log To view the call log, pr ess 4 on the Navigation button to enter the Call Log. Press 5 or 6 on the Navigation button to scr oll through the numbers and names when available. Call a displayed Number NOTE: A numb[...]

Save displayed Caller ID Information into the Directory 1. To save displayed Caller ID information into the dir ectory , press the soft button. 2. Press 5 or 6 on the Navigation button to move to the “Save” option. 3. Press the soft button. 4. The display switches to directory editing scr een, where the Caller ID name and number can be changed [...]

Settings and Adjustment Menu System NOTE: Y ou must exit the Menu System before you can make a call. Many of the RCA 25450 Phone System functions (including sound, phone settings, registr ation, system settings and line dedicate) can be customized to meet individual user requir ements. To allow for a quick startup, these functions may have default [...]

Base Unit Setup Flash Time Flash time is the amount of time the phone needs to switch between lines. The flash time function allows the user to adjust the length of time (1 00 ms–1 000 ms select- able, with 600 ms as the default). The flash time requir ements may vary by country and service provider . 1. Press the soft button. 2. Press 5 or 6 o[...]

5. Press the soft button. 6. Enter the old four-digit password when pr ompted. To return to the system set- ting menu, press the soft button. NOTE: The default password is “722 1” . Use this password when resetting the voice mail passwords or erasing all voice mail. If the administrator password has been changed, there is no way to recover it w[...]

4. Press 5 or 6 on the Navigation button to scr oll through the options “Line (1–4)” to choose a line to dedicate. 5. Press the soft button. Press the soft button to return to the previous menu. If auto attendant has not been disabled the display will show “Line can only be dedicated to an extension when AA is off” . 6. The display will s[...]

Receiver , Speakerphone, or Headset V oice Volume (Base Unit) Adjust the voice volume of the person you ar e listening to on the line by pressing 5 or 6 on the Navigation button. There ar e 6 levels of volume. The selected vol- ume will remain in effect for futur e phone calls until changed. 1. To incr ease voice volume, press 5 on the Navigation b[...]

6. To incr ease the ring volume, press 5 on the Navigation button. 7. To decr ease the ring volume, press 6 on the Navigation button. 8. The display will show the volume level ( “High, Medium (Default), Low , Off” ) and the phone will play the ring tone at each volume level as the options are scr olled through. 9. To accept the volume setting, [...]

1. Press the soft button. 2. “Sound” appears on the display . 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Key volume” appear s on the display . 5. Press the soft button. 6. To incr ease the button volume, press 5 on the Navigation button. 7. To decr ease the button volume, press t[...]

7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scr olled through. 8. To accept the key tone setting shown on the display , press the soft button. Cordless Handset Setup Register Cordless Handset (Base Unit and Cordless Handset) Cordless handsets must be r egistered with the Base Unit before use[...]

7. On the Cordless Handset, pr ess the soft button. 8. Press 5 or 6 on the Navigation button to scr oll through the options until “Registration” appear s on the display . 9. Press the soft button. 1 0. “Register HS” appears on the display . 1 1. Press the soft button. 12. The Cor dless Handset will link to the Base Unit at this time. 13. Wh[...]

7. On the Cordless Handset , pr ess the soft button. 8. Press 5 or 6 on the Navigation button to scr oll through the options until “Registration” appear s on the display . 9. Press the soft button. 1 0. Press 5 or 6 on the Navigation button to scroll thr ough the options until “Deregister HS” appear s on the display . 1 1. Press the soft bu[...]

8. Press the soft button. 9. If a valid ID was entered, a confirmation tone will sound and the ID will be avail- able for reuse. 1 0. If an invalid ID was entered, the display will show “Invalid ID” and return to the “Registration” submenu. Next Cordless Handset ID (Base Unit) The Next HS ID function allows you to use the Base Unit to assi[...]

1 0. The ID entered in step 6 will be assigned to the next Cordless Handset r equesting registr ation. Sound (Cordless Handset) The phone’s volumes and tones can be adjusted to the user’ s preferences including: Cordless Handset Receiver , Speakerphone, and Headset volumes. Receiver , Speakerphone, or Headset V oice Volume (Cordless Handset) Ad[...]

2. “ Sound” appears on the display . 3. Press the soft button. 4. “Ring volume” appears on the display . 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to incr ease/decrease ringer volume and vibration settings.. 7. The display will show the volume level (“ Vibrate & High, Vibr ate, High, Medium (Default), Low and [...]

8. To accept the ring tone setting, pr ess the soft button. Key V olume (Cordless Handset) The key volume controls the volume of the keypad, and can be adjusted thr ough the menu system. 1. Press the soft button. 2. “Sound” appears on the display . 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options[...]

5. Press the soft button. 6. To change the key tone, pr ess 5 or 6 on the Navigation button. 7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scr olled through. 8. To accept the key tone setting, pr ess the soft button. Phone Settings Dialing Prefix When turned on, the dialing prefix allows the[...]

9. Press the soft button. Turn Off Dialing Prefix 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scr oll through the options until “Phone setting” appears on the display . 3. Press the soft button. 4. “Dialing prefix” appear s on Navigation display . 5. Press the soft button. 6. To turn off the dialing pr efix func[...]

6. “Local” appears on the display . 7. Press the soft button. 8. Enter the local area code using the keypad. 9. Press the soft button. Edit Regional Area Code (RAC) Setting Regional Area Codes helps the system determine the number format to display when a Caller ID recor d is received. Caller ID recor ds matching any of the set regional ar ea c[...]

1 0. The regional area code can be enter ed or edited using the keypad. Press the soft button to save the regional ar ea codes. 1 1. To delete, pr ess the soft button. Contrast (Base Unit) The contrast of the display can be modified using the Contr ast function. There are 5 contrast levels available. 1. Press the soft button. 2. Press 5 or 6 on th[...]

3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Set time” appears on the display . 5. Press the soft button. 6. Using the keypad, enter a two-digit month, date, hour , and minute. Press 3 and 4 on the Navigation button to move the cursor under the digit or letter to be changed. Press the [...]

7. Press 5 or 6 on the Navigation button to scr oll through the options until “Off” appears on the display . 8. Press the soft button to turn off the ringer . The ringer will remain off until it is turned on again from the menu. 9. For temporary silencing the ringer when an incoming call arrives, pr ess the soft button. Auto or Manual Line Sele[...]

Settings and Adjustment Manual Line Selection Setting 1. Press the soft button on the Cordless Handset. 2. Press 5 or 6 on the Navigation button to scr oll through the options until “Phone setting” appears on the display . 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Line selection?[...]

Settings and Adjustment Reset System (Base Unit) The system can be reset to factory defaults using a pointed object to pr ess the reset button inside the Reset hole on the back of the Base Unit. The following settings/parameter s will be changed after a reset: • System Security ID—a new one will be randomly selected. • Cordless Handset regist[...]

Settings and Adjustment Headset jack Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset 1. Connect the headset (optional) to the HEADSET jack as shown. The handset receiver and micr ophone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear .[...]

Settings and Adjustment Replacing the Batteries Cordless Handset Battery 1. Make sure the telephone is OFF (not in T alk mode) before you replace the battery . 2. Remove the back cover . 3. Disconnect the cord attached to the battery pack fr om the jack inside the battery compartment and remove the battery pack. 4. Insert the new battery pack and c[...]

Base Unit Battery NOTE: Only use the same type of Nickel Metal Hydride (Ni-MH ) battery that was originally supplied . 1. Make sure the telephone is OFF befor e you replace battery . 2. Remove the battery compartment cover . 3. Disconnect the cord attached to the battery pack fr om the jack inside the battery compartment and remove the battery pack[...]

Other Information Other Information Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL The person is calling fr om a number that has been blocked from tr ansmission. BLOCKED NAME The person’ s name is blocked from transmission. Delete Record? Prompt asking if you want to er ase Caller ID recor ds o[...]

PAGING Someone has pressed the page button on the base. TALK 00:00 VOL1 Indicates the handset earpiece is active. UNKNOWN NAME/ The incoming call is from an ar ea not serviced by Caller ID or CALLER/NUMBER the information was not sent. Sound Signals Signal Meaning Single short beep Successful key entry Single long beep Successful operation T riple [...]

T roubleshooting Tips T roubleshooting Tips Caller ID No display • Make sure the battery is pr operly charged for 12 hours. • Make sure the battery is pr operly installed and connected. • Replace the battery . Make sure the unit is connected to a non-switched electrical outlet. • Disconnect the unit from the electrical outlet and plug it ba[...]

T roubleshooting Tips • Make sure the battery is pr operly charged for 12 hours. • Make sure the battery pack is installed corr ectly . • Did the handset beep when you pressed the T alk button? Did the display indica- tor turn on? The battery may need to be charged. Handset does not ring • Make sure the ringer volume setting is ON in the ME[...]

T roubleshooting Tips General Product Care To keep your telephone in good working or der , follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluor escent lighting). • DO NOT expose to dir ect sunlight or moisture. • Avoid dropping and other r ough tre[...]

Interference Information This device complies with P art 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference r eceived, including interference that may cause undesired oper ation. This equipment has been tested and found to [...]

Service Information If trouble is experienced with this equipment, for r epair or warranty information, please contact customer service at 1-800-51 1-3180 . If the equipment is caus- ing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is r esolved. This product may be serviced onl[...]

Limited W arranty What your w arranty cov ers: • Defects in materials or workmanship. For ho w long af ter your purc hase: • T wo years from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a [...]

• Acts of nature, such as but not limited to lightning damage. Pr oduct Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary . The return of the card is not required for warranty coverage. Limitation of Warranty: • THE W ARRANTY ST A TED[...]

W all Mount Template for Cordless Handset Wall Mounting Bracket T emplate for Cordless Handset 1-3/4" TOP Outline of W all Mount Assembly Mounting T emplate 12 1[...]

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DESCRIPTION MODEL NO. AC power adaptor (for Base Unit) 5-2698 AC power adaptor (for Cordless Handset) 5-2697 Belt clip (for Cordless Handset) 5-2696 Replacement battery (NiMH for Base Unit) 5-2670 Replacement battery (NiMH for Cordless Handset) 5-2699 AC P ower Adaptor (Base Unit) 5-2698 T o place order , have your Visa, MasterCard, or Discover Car[...]

Vis it the RCA web site at www .rca.com Please do not send any products to the Indianapolis addr ess listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 1 0 1 West 1 03rd Street Indianapolis, IN 46290 ©2006 Thomson Inc. Tr ademark(s)® Registered Marca(s) Registr ada(s) Model 25450 06-05 0000[...]