Pelco DX4700 manual

OPERATION/CONFIGURA TION C4655M (2/11) Server Software Application DX4700/DX4800 Series Hybrid V ideo Recorder[...]

2 C4655M (2/11)[...]

C4655M (2/11) 3 Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Client Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 C4655M (2/11) Alarm Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Motion Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

C4655M (2/11) 5 List of Illustrations 1 Application Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 GUI T oolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 C4655M (2/11) List of T ables A Supported Comparison Search Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8 B Setup Window Overview and Opera tion Info rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

C4655M (2/11) 7 Description DX4700/DX4800 Serie s H.264 hybrid vi deo recorders (HVRs) b ring a new range of performance an d capability to the Pelco DX Series product line. The DX4700/DX48 00 Series offe rs a cost-eff ective solut ion to expand existing anal og systems with me gapixel IP reco rding. And, t he ability to support two Pelco megapixel[...]

8 C4655M (2/11) Product Overview APPLICATION WINDOW This section describes the DX4700/DX4800 app lication wind ow , GUI toolbar , Setup men u, PTZ contro l, and on-sc reen keyboard. T his manual describes how to opera te and administer the unit usin g the mouse. NOTE: For a description of the remote control and front pa nel, refer to the DX4700/DX4[...]

C4655M (2/11) 9 GUI T OOLBAR The GUI toolbar is used to access the Setu p menu and controls t hat allow you to operat e and configure th e HVR. Y ou can use the mouse to easily and quickly change settin gs and to operate the system. Figure 2. GUI T oolbar Status: Displays the current date and time. Setup: Displays the Camera, Record, Displa y , Lin[...]

10 C4655M (2/11) PTZ CONTROL The PTZ cont rol is availab le for cameras th at support PT Z functions usin g Pelco C, Pelco P , and P elco D protoc ols. It is also a vai lable for s upported third-party dome cameras. NOTE: When operat ing third-party cameras, the PT Z control supports the up, down, lef t, right, zoom in, and zoom out funct ions. Fig[...]

C4655M (2/11) 11 ON-SCREEN KEYBOARD The unit pr ovides an on -screen keyb oard to perf orm the follo wing funct ions: • Select a us er name and ty pe a password to log on to the unit • Create camera names • Create holid ay schedule n ames • Assign TCP/IP settings (IP addr ess, subn et mask, and so f orth) • Set up mail accounts • Assign[...]

12 C4655M (2/11) Operation Figure 5. Camera Page and Partitioning Notification UNIT STARTUP T o start the unit, on the front pa nel, press an d hold the po wer button until your hear a beep. After a few sec onds, the unit ’ s application window will appear . LOGGING ON AND LOGGING OFF Y ou must log on to the unit with a valid user name and passwo[...]

C4655M (2/11) 13 UNIT SHUTDOWN NOTE: Y ou must be logged on to the unit with administrator -level permission to shut down. T o shut down the unit: 1. On the front pan el, press and ho ld the power butt on until you hear a beep. The Lo gin virtual keyb oard appears. You have appr oximately 25 seconds t o type the pa ssword before it closes. 2. T ype[...]

14 C4655M (2/11) MOTION AREA SELECTION The motion a rea is confi gured throug h the appli cation window. Use the outline tool to draw a boundary aro und multiple ar eas. Selecting a Motion Area T o select a motion area: 1. From the Link ing menu, click Motion. 2. Click the Channe l box, and select the channel you wa nt to configure. 3. Config ure t[...]

C4655M (2/11) 15 INSTANT RECORDING AND PLAYBACK The instant reco rding feature allows you to start a manual reco rding session immediately from the live view mo de. Y ou can also initiate the instant rec ording mode for channels that are schedul ed for norma l, alarm, motion, or A TM/POS recording. Instant recording is th e hi ghest prior ity recor[...]

16 C4655M (2/11) T o start an instant playb ack: 1. From the applic ation window , cli ck a camera pane . A white borde r highlights t he selected pane . 2. T o start instant playback, click the play button . Figure 8. Instant Playback View PTZ IN LIVE VI EW The HVR displays a control fo r operating P TZ cameras that support PTZ functions us ing Pe[...]

C4655M (2/11) 17 ACTIVATING PRESETS 1. Click a camera pa ne. 2. On the tool bar , click PTZ . The PTZ c ontrol is di splayed. Figure 9. PTZ Operation 3. Click the number p ad on the PTZ control, and then click PRESET . The camera moves to the preset location . ACTIVATING PATTERNS A pattern is a user-defined, viewable camera path with a spe cified b[...]

18 C4655M (2/11) PTZ PRESETS A preset is a user -defined camera position that uses PT Z and fo cus commands. (The camera’ s autofocus option must be turned off to use presets.) The unit’ s preset range is 0 to 25 5. For informatio n about the numbe r of presets su pported by a give n camera, refe r to the docu ment ation supplied with the camer[...]

C4655M (2/11) 19 PTZ PATTERNS Programming a Pattern 1. Click SET . The camera is now in the programming mode. 2. Click a number rep resenting the pattern (1 to 4). 3. Click P A TTERN. 4. Move the camer a through a s eries of move ments using the on-screen PT Z and focus con trols. a. Click the Move buttons . b. Click ZOOM, and then click FOCU S. 5.[...]

20 C4655M (2/11) ACKNOWLEDGING AN ALARM OR MOTION EVENT The unit allows you to manually acknowle dge an event state that has activated a relay output. By default, the HVR’ s output rela y is turned off when the post-alarm time expires. Acknowledging an alarm or moti on event do es not end alarm or motion event recording . The post -alarm time det[...]

C4655M (2/11) 21 SPOT MONITOR The spot monitor allows you to monito r live and playback video. T o select a division: 1. Click the Spot monito r icon . 2. Click a division. 3. Click OK. Figure 11. S electing a S pot Monitor Division T o view all channels in the sequence mod e: 1. Click the Main monitor icon . 2. Click the Sequen ce button . 3. Clic[...]

22 C4655M (2/11) SYSTEM INFORMATION The System I nformation op tion displays system and ha rd disk informa tion. T o view all system info rmation, you mus t be logged on to the unit . T o view system i nformation, cli ck Information i con . T he System Information screen d isp lays al l system informat ion. Figure 13. Viewin g S ystem Information: [...]

C4655M (2/11) 23 SEARCH V IDEO The search feature allows you to use t he date/time, e vent, and book mark search fea ture to find and play ba ck video stor ed to th e unit. Y ou can use the date/t ime and event s earch features to view backed u p video stored o n a USB or CD/DVD med ia. T o display th e search menu, click the Search icon . Th e Sea[...]

24 C4655M (2/11) DATE/ T IME SEARCH AND PLAYBACK Y ou ca n search vide o data based on a cale ndar date (m onth, day , and yea r) and the time of day . For info rmation abou t searching and playing back video recorded dur ing daylight saving time (DST) 1:00 a.m. to 2:00 a.m., re fer to DST Date/Time Search and Playback on page 25. 1. From the Searc[...]

C4655M (2/11) 25 DST DATE/T IME SEARCH AND PLAYBACK If the unit is co nfigured for Da ylight Saving T ime (D ST), the HVR uses a d ifferent appr oach to stor e and display vide o. When DS T ends, the HVR’ s internal time auto matically adjusts backward one hour . Video is time-stamped an d recorded one hour befor e and one hour after th e time ch[...]

26 C4655M (2/11) EVENT SEARCH T o conduc t an event s earch: 1. From the Search menu, click Event. 2. T o enter the event search settings: a. Click the T ar get Device box, and then selec t a device. b. Click the Calendar icon . c. Click the year , month, and day of the week to defin e your event search date. d. Click OK e. Click the T ime bo x, an[...]

C4655M (2/11) 27 Bookmarking Playb ack Video 1. On the too lbar , click the Search Icon . 2. From the Search menu, select a s earch method. • Date/Time Search: Refe r to Date/ T ime Search and Playback on page 24. • Event Search: Refer to Event Search on page 26. 3. Click Play . 4. Click the Bookmark icon to bookmark a scene. 5. Click the Stop [...]

28 C4655M (2/11) A T M/POS SEARCH The A TM/POS search feature a llows you to search re corded text data for a spec ific text string. A TM/POS search supports searchin g data ba cked up to an internal or extern al HDD. T able A describes the supported comp arison search symbols . Up to ten different sear ch options can be config ured. T o search A T[...]

C4655M (2/11) 29 5. Click an event, a nd then click P lay . The A T M/POS playback vide o appears i n the window. Figure 22. AT M / P O S S earch Results 6. Click the Stop icon to stop playback. EXPORT SEARCH The Export search feat ure allows you to search video exported to USB or CD/DVD media . NOTES: • The unit suppor ts the play , pause , and [...]

30 C4655M (2/11) 4. Select an entry , and then click Play . Vi deo is played back in the 1 x 1 view . Figure 24. Playing Back Exported V ideo 5. Click the Stop icon to stop playback.[...]

C4655M (2/11) 31 FORMATTING MEDIA AND EXPORTING VIDEO The unit allows you to export data to CD/DVD or USB media. Y ou can view and playback the exported video on th e unit or at the r emote client computer . NOTES: • The erase a nd format feat ures allow you to format medi a for use with the HVR. Althou gh media can be formatted on a PC, Pelco re[...]

32 C4655M (2/11) CAPTURING A VIDEO SCENE The unit al lows you to pause video playb ack to take a s napshot of a v ideo scene. The image is saved to the USB device i n JPEG f ormat. T o take a sn apshot of a vi deo scene: 1. Insert a USB device. 2. Click a camera pane . 3. Click the Playback bu tton . Playback video appears. 4. Click Pause. 5. Click[...]

C4655M (2/11) 33 Configuration NOTE: The DX4700 /DX4800 is prec onfigure d for immediate operation. For a list o f system defa ults, refer t o Appendix J: Factory Defaults on page 83. Only administrator -level users can configure the HVR. The Setup menu allo ws you to access the Camera, Schedule, Disp lay , Linking, Network, and System men us to co[...]

34 C4655M (2/11) CAMERA MENU Figure 27. Camera Menu The unit al lows you to conf igure the fol lowing settin gs: • Channel (Ch): Lists the input c hannels (CH 01 to CH 16, IP1, IP2). • Name: Allows you to crea te a unique name f or ea ch camera (CH 01 to CH 16, IP 01, IP 02). • Audio: Associates the audio input wit h the selected channel. •[...]

C4655M (2/11) 35 PTZ The DX4700/DX48 00 supports u p to 16 ser ial PTZ came ras. Multiple PTZ cameras c an be connec ted and contr olled individ ually by daisy-chaini ng the came ra connection s. The unit als o allows you t o assign each ca mera a PTZ cont rol address. The unit al lows you to conf igure the fol lowing settin gs: • Channel: Select[...]

36 C4655M (2/11) IP CAMERA The DX4700/DX48 00 supports up to two IP came ras. For infor m ation about the sup ported IP camera resolutions, refer to A ppendix D: Supported IP Camera Resolutions on page 7 4. NOTES: • The unit do es not supp ort alarm or motion record ing for IP c ameras. • IP cameras only record in the norm al recording mode. Th[...]

C4655M (2/11) 37 T o test the IP camera fo r operation: 1. From the Camera menu, click the IP Camera submenu. 2. Click the Channe l box, and select an IP camera. 3. Click T est. A message appears confirming that the IP came ra is configured correctly . 4. (Optional) If a test failed messages appe ars, resolve the configur ation issue and repeat th [...]

38 C4655M (2/11) STORAGE The unit al lows you to conf igure how inter nal hard disk storage is a llocated for s toring recorde d video. The HVR combines the s torage space of multiple HDDs i nto one logica l disk and creat es two partit ions: TEMP an d DA T A. The s ystem allocat es 6 GB of disk space to the T E MP partition; the remaining space is[...]

C4655M (2/11) 39 T o format the drives : 1. From the Camera menu, click the Storage submen u. 2. Click Format. The on- screen keyboard appears. 3. T ype Y es to format the HDD. 4. Click OK. 5. Wait while the syst em drives are formatted. Af ter the for mat process i s complete, the “Restart the System” dialog box appears . 6. Click OK. The unit[...]

40 C4655M (2/11) DAILY RECORDING SCHEDULE Figure 30. Daily Recording S chedule 1. From the Sched ule menu, click the Schedule submenu. 2. Click a cell to set the ending time. 3. Continue to click the cell to select a new recording mode. 4. Repeat the previous steps (as necessary) to configure the reco rding mode for each channel. 5. Click Close. 6.[...]

C4655M (2/11) 41 Copying By W eekday , Weeken d, and Day 1. From the Sche dule submenu, click the day yo u want to copy. (In Figure 31, Wednesday is the selected s chedule day.) Figure 31. Copying a S chedule by W eek Day 2. Click Day Copy . 3. Right- or left-click th e settings box to select a copying period: W eekday , Weekend, or Day . 4. Click [...]

42 C4655M (2/11) HOLIDAY SCHEDULES The unit su pports up to 10 holiday sch edules. When a h oliday and a weekday schedul e occur on the same date, the h oliday sch edule override s the weekday schedu le. Creating a Holiday Schedule 1. From the Schedu le submenu, click the Holida y button. 2. Click Add. The Calendar appea rs. 3. Click a date. Figure[...]

C4655M (2/11) 43 7. Create a re cording sche dule for the channels. Figure 35. Creating a Holiday Recording S chedule 8. Click Close. 9. Click OK. Editing a Holiday Schedule 1. From the Schedu le submenu, click the Holida y button. 2. Click List. 3. Select a holiday record ing schedule, and then click Edit. Figure 36. S electing a S chedule[...]

44 C4655M (2/11) 4. Edit the holida y recording schedule settings for the desir ed channel. Figure 37. Editing a Holiday Recording S chedule 5. Click Close. 6. Click OK. Deleting a Holiday Schedule 1. From the Schedu le submenu, click the Holida y button. 2. Click List. 3. Select a holiday re cording schedule, and th en click Delete. 4. Click Close[...]

C4655M (2/11) 45 ALARM RECORDING Y ou can configur e each camera to record at a different resolution, qu ality , and f rame rate to capture alar m-triggered v ideo. Th e unit also allows you to configu re the preal arm and postal arm settings for each camera. Refer to Sche dule Menu on page 39 for more information. Y ou must configure the respectiv[...]

46 C4655M (2/11) T EXT RECORDING A TM/POS reco rding is only av ailable for one ch annel at a time. In addition to configuring th e text recordin g mode feature, t her e are other setting s that must be configured. The associated features required to implement A TM/POS text recording mode are as follows: • Schedule menu: Allows you to sche dule t[...]

C4655M (2/11) 47 T o configure th e instant recordin g mode: 1. From the Camera menu, click the Instant/Panic Recording submenu. 2. Click the Ch 1 Resolution box, and enter a setting. 3. Config ure the remaining settings for Ch 1. 4. Repeat the pre vious steps (as necessary) to configure additional channels. 5. Click Close. 6. Click OK. DISPLAY MEN[...]

48 C4655M (2/11) SEQUENCE Y ou can set the sequence dwell time for the main an d spot monitor in increments of 2, 5, 10, 20, 30, 40, 50, 60, 70, 80, or 90 s econds. T o set the dwell time: 1. From the Display menu, cl ick the Se quence submenu. 2. Click the Main Dwell T ime box, and select the main monitor dwell time. 3. Click the Spot Dwe ll T ime[...]

C4655M (2/11) 49 LINKING MENU The Linking me nu allows you to configure alarm inputs, motion input s, and relay outputs. NOTES: • The prealarm and postalarm record ing settings are conf igured in the nor mal recording opt ion on the Camera menu. Refe r to Schedule Menu on page 39 for more information . • The unit do es not supp ort alarm or mot[...]

50 C4655M (2/11) T o configure th e alarm input channels: 1. From the Setup menu, click the Linking submenu. 2. Click Alarm. 3. Click the Input T ype box, and select the alarm state. 4. Click the Camera bo x, and select the desired channel. 5. Config ure the remaining settings . 6. Repeat the pre vious steps (as necessary) to configure additional c[...]

C4655M (2/11) 51 A T M/POS DATA FORMAT The unit al lows you to conf igure the fol lowing settin gs: • Input Channel: Allows you t o select the c amera channel a ssociated with th e A TM/POS data i nput. • T ransaction Start: Allows you to enter a text string that starts the re cording of da ta and vide o. For more info rmation abou t A TM/PO S [...]

52 C4655M (2/11) NOTIFICATION The unit al lows you to conf igure the fol lowing settin gs: • Alarm On: Sends a text -based alarm n otification in response to a n alarm ev ent. • Motion Detection: Sends a text-based motion n otification in response to a motion event. • Te x t I n : Sends a text-based text notification in resp onse to a text ev[...]

C4655M (2/11) 53 T o configure th e mail feature : 1. From the Link ing menu, click the Mail subm enu. 2. Click the Notification box. The remaining boxes become a vailable. 3. Config ure the remaining settings . 4. Click SMTP T est to verify the SMTP server connection . A pass or fail message appears and a test e-ma il message is sent to eac h e-ma[...]

54 C4655M (2/11) T o configure eme rgency notificati on: 1. From the Link ing menu, click th e Emergency sub menu. 2. Click the Notification box. The remaining boxes become a vailable. 3. Config ure the remaining settings . 4. Click Close. 5. Click OK. OUTPUT Y ou can configure how the relay o utput is cont rolled: alarm a cknowledge or po st-alarm[...]

C4655M (2/11) 55 USER MENU The DX4700/DX48 00 features are organize d into six ca tegories: setu p, search/pla y, export, PTZ , power off, and instant r ecord. T o operate the unit, a user mu st be assigned access rights to one or more of these cate gories. The User menu allows the admini strator -level user the ab ility to quickly set up us er gro[...]

56 C4655M (2/11) USER The unit al lows you to conf igure the fol lowing settin gs: • User ID: Allows you to select the following: – ADMINISTRATOR: Allows you to change th e default password and configure the a dministrator for automatic logout. The user name and group canno t be changed. – Group 01 to 08: Allows the a ssigned user access to t[...]

C4655M (2/11) 57 SYSTEM MENU Figure 42. S ys tem Menu PROPERTIES The unit al lows you to conf igure the fol lowing settin gs: • HVR Name: Enter a name for the unit up to 20 cha racters long. • Language: Select a disp lay language. • Button Beep: When selected, a sou nd is produced when you pr ess a button o n the front panel or remot e contro[...]

58 C4655M (2/11) Vi deo Format T o change t he unit’ s video fo rmat: 1. From the System menu, click the Properties su bmenu. 2. Click the Video Format box, and then select a setting. The default video fo rmat is NTSC. Figure 43. Changing Video Format Message 3. T o continue the reformatt ing process, clic k OK. A confirmati on message ap pears a[...]

C4655M (2/11) 59 Factory Default T o return the unit to its factory defaul t settings: 1. From the System menu, click the Properties su bmenu. 2. Click Factory D efault. A confir mation dialog b ox appears. 3. T o continue the factory defa ult reset process, click O K. 4. Click Close. 5. Click OK. NETWORK By default, the unit is conf igured to us e[...]

60 C4655M (2/11) NETWORK STREAMING The unit al lows you to conf igure the fol lowing settin gs: • Ch: Displays the channel number . • Resolution: Selects the recording resolution . For information about t he supported recording resolutions, refer to Append ix E: Resolutions and Frame Rat es (250 GB HDD) on page 75. • Quality: Selects the re c[...]

C4655M (2/11) 61 DATE/T IME The unit al lows you to conf igure the fol lowing settin gs: • Date: Sets the date and establishes the HVR’ s internal calen dar for all recorded video. • Ti m e : Sets the system time and establishes the time for all recorded video. • Date Format: Sets the date format for displayed and recorded video. Selections[...]

62 C4655M (2/11) T o configur e the unit to use a pub lic NTP server : 1. From the System menu, click th e NTP submenu. 2. Click the NTP box. The remaining bo xes become available. 3. Click the Server box, and select PUBLIC SERVER. 4. T o set the synchronizati on period, click the Sync. Inter val box, and th en select a set ting. 5. Click NTP T est[...]

C4655M (2/11) 63 UPDATE The update feat ure allows you to upgrade HVR so ftware. The current HVR configuration settings are not d eleted or replaced durin g the update process. Y ou can perform an update from eith er a local or a network location. The unit al lows you to conf igure the fol lowing settin gs: • Method: Allows you up date the softwa[...]

64 C4655M (2/11) Updating Over the Network T o update over the network: 1. From the System me nu, click the Update submenu. 2. Click the Selection box, and then select a setting. 3. Click the Method box, and then select NETWORK. 4. Click the Upda te Server box, and then type the update ser ver IP addres s. 5. Click Update and click OK. 6. Wait whil[...]

C4655M (2/11) 65 BACKUP The backup feature allows you to perform an instant backup of recorded da ta. It also allows you to configure the system to perf orm an automatic backup of d ata on a sched uled basis. You must have administr ator permis sions for sett ing up and c onducting bac kup procedu res. The backup fe ature allows yo u to schedule h [...]

66 C4655M (2/11) Instant Backup The instant backu p feature allows you to manually back up data . The backup settings unique to the instant ba ckup mode are as fo llows: • Schedule Start: Unavailable and is not used. • T ime Range Date: Sets the date of t he backup pro cess. • T ime Range Start: Se ts the starti ng time (in hours and minute s[...]

C4655M (2/11) 67 Daily Backup Sched ule The daily ba ckup feature allows you to pe rform an auto matic backup o f recorded d ata to a USB devi ce. Y ou can confi gure the time when the backup proc ess starts and ends. The star t and end time s can be specif ied, and the HVR c an be configure d to back up al l, normal (instan t and normal recorded v[...]

68 C4655M (2/11) W eekly Backup Schedule The weekly backup feat ure allows you to perfor m an automatic backup of the curr ent week’ s data to a USB device only . The week b egins at 00:00 hours on Mond ay and ends at 23:59 hours on Sunday . Data can be backed up for one or more days and from one minute to 24 ho urs. The unit can be configured to[...]

C4655M (2/11) 69 Erase Media The erase me dia feature a llows you to erase and format med ia for use with the HVR. Although media can be formatted on a PC, Pel co recommends that the medi a be formatted on the HVR to ensur e optimal equipment function. The HVR does no t support a weekly or daily backup to CD/D VD media. If y ou try to format a CD o[...]

70 C4655M (2/11) Appendixes APPENDIX A: OVERVIEW OF DX4700/D X4800 SETUP WINDOW AND OPERATING INFORMATION The unit can be op erated and configured using th e front panel, remote control, or mou se. This section describes using th e mouse to operate a nd configure t he unit. T o access t he Setup window , on the toolbar , click the Setu p icon . The[...]

C4655M (2/11) 71 T able B. S etup Window Overview and Operation Information Pane Front Panel/Remote Control Mouse Menu: Displays the menu options. • Press th e MENU/ESC button to move to the menu pane. • Press the up/d own arrow buttons to move to a menu option. • Press ENTER to se lect an option. When a menu option is selected, the cursor mo[...]

72 C4655M (2/11) APPENDIX B: SUPPORTED MEDIA DEVICES T able C. S upported Media Devices Guideline Media CD±R CD±RW DVD±R DVD±RW USB Memory USB HDD Media can be formatt ed. No Y es No Y es Y es Y es Media can b e formatted o n a PC using the FA T32 file syst em. This media may or may no t work in the HVR; therefore, Pelco recommends formattin g [...]

C4655M (2/11) 73 APPENDIX C: SUPPORTED PTZ PROTOCOLS T able D. S upported PTZ Protocols Protocol Name Pan/T ilt Zoom Focus Iris Preset T our Setup LG_MUL TIX Y es Y es Y es Y es Y es Y es Y es LG_SD168 Y es Y es Y es Y es Y es Y es Y es PELCO_C Y es Y es Yes Y es Y es Y es Y es PELCO_D Y es Y es Yes Y es Y es Y es Y es PELCO_P Y es Y es Yes Y es Y [...]

74 C4655M (2/11) APPENDIX D: SUPPORTED IP CAMERA RESOLUTIONS T able E. S upported IP Camera Resolutions HVR Format Encoding Resolution Location of Displayed Video T ype of Displayed Video NTSC H.264 320 x 240 352 x 240 360 x 240 640 x 480 704 x 240 704 x 480 720 x 240 720 x 480 DX4700/DX4800 ser ver Live and playbac k video NTSC H.264 800 x 600 800[...]

C4655M (2/11) 75 APPENDIX E: RESOLUTIONS AN D FRAME RATES (250 GB HDD) T able F . Recording T ime (1 of 3) Resolution (NTSC/P AL) Quality Frames Per Second (NTSC/P AL) Recording T ime (Hours) Video (NTSC/P AL) V ideo and Audio (NTSC/PA L) 8-Channel 16-Channel 8-Channel 16-Channel 352 x 240 / 352 x 288 LOWEST 30/25 1022/800 838/683 511/40 461/368 15[...]

76 C4655M (2/11) 704 x 240 / 704 x 288 LOWEST 30/25 56 3/425 502/389 281/212 265/203 15/12.5 764/602 657/533 382/3 01 353/283 10/8 899/771 753/661 449/3 85 410/356 7.5/6 949/888 788/746 474/4 44 431/405 5/5 1175/925 938/772 587/463 522/421 3/3 1235/980 976/810 617/490 545/443 1/1 1553/1337 1165 /1039 777/669 666/585 LOW 30/25 469/330 426/308 235/16[...]

C4655M (2/11) 77 704 x 480 / 704 x 576 LOWEST 30/25 30 2/236 84/224 151/118 146/115 15/12.5 430/337 394/315 215/1 69 206/163 10/8 470/435 427/398 235/2 17 224/208 7.5/6 573/516 511/465 287/2 58 270/245 5/5 712/536 618/481 356/2 68 331/254 3/3 876/683 738/596 438/3 42 401/318 1/1 1250/999 986/823 625/500 551/451 LOW 30/25 236/169 225/1 63 118/84 115[...]

78 C4655M (2/11) APPENDIX F: T ROUBLESHOOTING If the following in structions fail to solve yo ur problem, contact Pelco Product Supp ort at 1-800-289-9100 (U SA and Canada) or + 1-559- 292-1981 (international) for assistance. Be sure to have the serial number available when calling. Do not try to repair th e unit yourself. Leave maintena nce and re[...]

C4655M (2/11) 79 Vide o image has a lot of screen noise. • V erify that the camera’ s video output is free of noise . • V erify that the camera is operatin g pr operly by replacing it with a known, working camera. • V erify that the inpu t cable from the camera is not damaged and is connected correctly to the unit. • V erif y that the v i[...]

80 C4655M (2/11) APPENDIX G: HARDWARE AN D SOFTWARE UPGRADE POLICY Pelco’ s represen tations regar ding product fe atures and pe rformance are limited to those made in the specifi cation sheet a nd pro duct manuals at the time the product was man ufactured. P elco does no t represen t or warrant that any upgr ades to produ ct hardware o r softwar[...]

C4655M (2/11) 81 APPENDIX H: RECOVERING THE ADMINISTRATOR PASSWORD 1. On the left sid e of the unit, locate and note the manufa cturer’ s serial number . 2. In the too lbar , locate and note the curre nt date. 3. Contact Pe lco Product Support to receive the administrator password: 4. Enter the pa ssword provided by Pelco Pr oduct Support: a. On [...]

82 C4655M (2/11) APPENDIX I: W ORKING WITH PTZ DE VICES USING THE KBD300A KEYBOARD Y ou can use the Pelco KBD300A keyb oard to op erate and con figure PTZ de vices. For inf ormation ab out connectin g and operat ing the KBD300A, refer to the KBD300USBKIT Installation manual. T able H. Supporte d KBD300A Keyboard Featu res Keyboard Function Correspo[...]

C4655M (2/11) 83 APPENDIX J: FACTORY DEFAULTS Y ou can reset the HVR to its origin al factory set tings by import ing or export ing the con figuration sett ings. Some o ptions canno t be reset (date, time, daylight saving, time zo ne, and user password settings). • Configuration Import: Imports the HVRs configuration data from th e USB memory sti[...]

84 C4655M (2/11) Schedule Schedule Sun to Sat, Holi day Sun, Alarm/Motion (A/M) Sun, A/M Normal Record Ch 1 to 16 (can not be chan ged) 1 to 16 Resolution 35 2 x 240 (NTSC) / 35 2 x 288 (PAL) 352 x 24 0 Quality ST ANDARD ST ANDARD Frame Rate 7.5 (NTSC)/6.25 (P AL) 7.5 Alarm Record Ch 1 to 16 (cannot be changed) 1 t o 16 Resolution 35 2 x 240 (NTSC)[...]

C4655M (2/11) 85 Linking Alarm In 1 to 16 (can not be chan ged) 1 to 16 Input T ype N.O. 352 x 240 Camera 01 to 16 01 Relay Outp ut NONE NONE Preset NONE NONE Motion Channel CH 01 to CH 16 01 Sensitivity O5 O5 Relay Output NONE, 0 1 to 04 NONE Area Selected Selected A TM/POS Data Input Channel C H 01 to CH 16 CH 01 T ransaction St art Available Ava[...]

86 C4655M (2/11) Linking (continu ed) Emergency Notification Not Selected Not Selected Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Host Name/Por t N/A* 9002 Output Relay Off ALARM ACKNOW[...]

C4655M (2/11) 87 System (continu ed) Network DHCP Selected Selected IP Address N/A* N/A Subnet Mask N/A* N/A Gateway N/A* N/A Primary DNS N/A* N/A Secondary D NS N/A* N/A TCP/IP Port 9 001 9001 Web Server Port 80 80 Audio Port 9003 9003 Bandwidth T hrottle 100 Mbp s 100 Mbps Network Stre aming Ch 1 to 16 (can not be change d) 1 to 16 Quality ST AND[...]

88 C4655M (2/11) System (continu ed) Controller IR Remote ID 01 01 Update Method LOCAL LOCAL Device 1 DVD T DVDRAM GH60N 1 DVD T DVDRAM GH60 N FTP Server N/A* N/A Search A vailable Available File Name N/A* N/A Update N/A* N/A Backup Partition Selection ALL ALL Schedule OFF OFF Device N/A* N/A Schedule Start N/A* N/A T ime Range Date N/A* N/A T ime [...]

C4655M (2/11) 89 APPENDIX K: T IME ZO NE CONVERSION CHART T o determine your time, ad d the standard, daylight saving, or summer time to the Universal Time (UT). T able J. T ime Zone Conversion Chart T ime Zone Standard Ti m e Daylight Saving and Summer T ime International Date Line Ea st (IDLE) +12 hour s New Zealand St andard T ime ( NZST) +12 ho[...]

90 C4655M (2/11)[...]

PRODUCT W ARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without c harge, any merchandise proved defective in material or workmanship for a pe riod of one year after the date of shipment. Exceptions to this warranty are as noted below: • F ive years: – Fiber optic products – Unshielded T wisted Pair (U T P) transmissio[...]

Pelco by S chneider Electric 3500 Pelco Way Clovis, California 93612-5699 United S tates U S A & Canada T e l (800) 289-9100 Fax (800) 289-9150 International T el +1 (559) 292-1981 Fax +1 (559) 348-1120 www .pelco.com[...]