Panasonic WX-CC411 manual

Operating Instructions <Br o wser Guide> Center Module Model No . WX-CC411 WX-CC412 WX-CC411_PGQP1741ZA_BG_en.indd 1 2014/01/17 15:17:34[...]

2 Contents Before use ......................................................................... 3 Pref ace ........................................................................... 3 F eatures ......................................................................... 3 System diagram ............................................................. 3 [...]

3 Bef ore use   Preface The WX-CC411 and WX-CC412 are Center Modules f or the wireless intercom systems that are used in drive-thru outlets.   Features   The WX-CC411 is designed f or single lane operation of drive-thru outlets; the WX-CC412 is designed f or dual lane operation.   A system compliant with the 1.9 GHz band DEC[...]

4 Bef ore use   Operation This system suppor ts the follo wing operations that are suited to drive-thru customers. Single lane Operations in an en vironment in which only one order post is installed are referred to as “single lane” operations . These lane operations are suppor ted by the WX-CC411. ORDER POST WINDOW DRIVE-THR U LANE Hello [...]

5 Bef ore use T andem lane Operations in an en vironment in which the order posts are installed in series are referred to as “tandem lane” operations. When the vehicle detector f or lane A is OFF and the v ehicle detector f or lane B is set to ON, a tandem lane message urging the customer to mov e to lane A is pla yed bac k. These lane operatio[...]

6 Bef ore use   System requirements CPU 1 GHz or f aster 32-bit (x86) processor or 64-bit (x64) processor RAM 1 GB (32-bit) or 2 GB (64-bit) Network function 1 por t 10BASE-T or 1 por t 100BASE-TX Operating system Microsoft ® Windows ® 7 Prof essional SP1 32-bit Microsoft ® Windows ® 7 Prof essional SP1 64-bit Microsoft ® Windows ® 8 Pr[...]

7 Operating precautions   Router When connecting the Center Module to the Internet via a router, use a broadband router with port forw arding function (e.g. NA T , IP masquerade).   Br owser Refresh Rate The browser refresh rate ma y become slo wer depending on the network environment, computer perf ormance and traffic.   Br owser[...]

8 Netw ork   Examples of connections   Direct connection to the PC Ethernet cable (category 5, crossover) PC   Connection to a network via a hub P anasonic Network Camera (i-pro series) * Up to 4 cameras can be connected Ethernet cable (category 5, straight) Hub PC   Netw ork Security Security functions of the Center Module [...]

9 Br o wser Operation   Connecting the Center Module via a PC 1 Launch the PC’ s W eb bro wser . 2 Input the Center Module IP address into the address bar of the Web br owser . Example) http://Center Module IP address This unit has the f ollowing def ault settings as the time of shipment: IP address: 192.168.0.50 P or t number: 80 Pro[...]

10 Br o wser Operation   Operation Screen 3 4 1 5 2 1 Menu panel Displa ys the panel for each men u. The menu panel displa ys the Setup menu and the Inf or mation menu. 2 [select language] pull-down men u Changes the displa y language. Languages that are av ailable are English and F rench. The screen f ollowing authentication will be displa y[...]

11 Br o wser Operation 7 [SD memory card] b utton This button is used to confirm the total storage capacity and remaining storage capacity on the SD card inser ted into the Center Module. (p. 26) 8 [Quic k] button This button is used to confirm the operation settings that were set b y touching the (Quick Oper ation button) on the Center Module. (p.[...]

12 Br o wser Operation   Configuring network settings [Netw ork] This function is used to configure the network settings of the Center Module. Click the [Installation] b utton, then the [Network] tab . IPv4 Network [DHCP / Static] Displa ys the DHCP of the Center Module. This setting can be changed through operations on the Center Module. DHC[...]

13 Br o wser Operation UPnP The Center Module is compatible with UPnP (Univ ersal Plug and Pla y). Using UPnP function, y ou can configure the f ollowing settings automatically . Set the router por t forw arding function. (A router that is compatible with UPnP is required.) This setting is useful for accessing the Center Module via the Internet. [A[...]

14 Br o wser Operation [NTP server address] If “Manual” is selected f or [NTP ser ver address (Manual / A uto)], enter the NTP ser ver IP address or host name manually . Number of characters: 1 to 128 T ypes of characters: alphanumeric, characters -. Def ault setting: None (blank)   When entering the host name into the “NTP server addre[...]

15 Br o wser Operation [Sender’ s E-mail address] Input the sender’ s email address. The email address entered will appear in the “F rom” line on the email being sent. Number of characters: 3 to 128 T ypes of characters: alphanumeric, characters @ . _ - Def ault setting: None (blank)   Setting Network Cameras connected to the unit [Ca[...]

16 Br o wser Operation   Setting Help contact [Help contact] This tab is used to check the telephone n umber and configure the email transmission settings f or the Help contact screen displa yed on the LCD displa y of the Center Module. Click the [Installation] b utton, then the [Help contact] tab . [T elephone] This field displa ys the telep[...]

17 Br o wser Operation   Confirming the gr oup settings f or All-In-One Headsets and Belt P ac ks This function is used to confirm the group settings for All-In- One Headsets and Belt P acks . This setting can be changed through operations on the Center Module. T o displa y this screen, click the [Headsets] b utton in the Setup menu panel. Cl[...]

18 Br o wser Operation   Confirming store hours [Store hour s] This tab is used to confirm store hours settings. This setting can be changed through operations on the Center Module. Click the [Store] b utton, then the [Store hours] tab . Store hours [Store hours] Displa ys whether or not store hours is being used. OFF: When the vehicle detect[...]

19 Br o wser Operation   Configuring and confirming settings f or each lane This tab is used to configure and confirm settings for each lane. T o displa y this screen, click the [Lane] b utton in the Setup menu panel. T o configure and confirm settings for Lane B, clic k the [Lane B] tab . (WX-CC412 only) [Input v olume (0-20)] Displa ys the [...]

20 Br o wser Operation [DSP] This section displa ys the settings for the three functions inv olv ed in voice signal processing (echo canceller , digital noise reduction and ASLC). Echo Canceller : Displays the echo suppression le v el. (OFF/ LO W/MID/HIGH) Digital noise reduction: Displays the noise suppression le vel. (OFF/ LO W/MID/HIGH) ASLC: Di[...]

21 Br o wser Operation Message list Displa ys the settings for each g reeter message. This setting can be changed through operations on the Center Module. [No.] Displa ys the number of the greeter message. [Message name] Displa ys the name of the greeter message. [Upload] button This button is used to upload a sound source file to replace the sound[...]

22 Br o wser Operation   Confirming reminder message settings [Reminder message] This tab is used to confirm the reminder message that is pla yed at fix ed times to urge the store personnel to work. Click the [Message] b utton, then the [Reminder message] tab . [ON/OFF] Displa ys whether or not reminder message is being used. This setting can[...]

23 Br o wser Operation   Confirming reminder message schedule settings [Reminder schedule] This tab is used to confirm reminder message schedule settings. Click the [Message] b utton, then the [Reminder schedule] tab . [Days of the week] The schedule f or the selected day of the w eek is display ed. The schedule displa ys the time to play bac[...]

24 Br o wser Operation   Confirming alert message settings [Aler t message] This tab is used to confirm the aler t message to be pla y ed during a secur ity aler t. Clic k the [Message] button, then the [Aler t message] tab . [ON/OFF] Displa ys whether or not aler t message is being used. This setting can be changed through operations on the [...]

25 Br o wser Operation   Confirming the security aler t settings This screen is used to confirm the operations to be perf or med when a security aler t notice is receiv ed from button F of an All-In-One Headset or Belt P ack or from aler t inputs 1 to 4. T o displa y this screen, click the [Security aler t] button in the Setup menu panel. Lis[...]

26 Br o wser Operation   The SMTP ser ver m ust be set before an email can be sent. T o set the SMTP ser ver , clic k the [Installation] button, then the [Server] tab .   The f ollowing substitute characters can be used in the email body . The substitute characters will be replaced with the corresponding character string when the email [...]

27 Br o wser Operation   Confirming quic k operation settings This button is used to confirm the operation settings that were set b y touching the (Quick Oper ation button) on the Center Module. This setting can be changed through operations on the Center Module. T o displa y this screen, click the [Quic k] button in the Setup menu panel. [Sp[...]

28 Br o wser Operation   P erf orming maintenance on the Center Module This screen is used to check the status of and perf orm maintenance on each de vice. The maintenance menu is f or maintenance staff . T o displa y this screen, click the [Maintenance] b utton in the Setup menu panel.   Checking the Center Module [Status] This tab dis[...]

29 Br o wser Operation   Check the [HTTP Status] / [HTTPS Status] after 10 min utes hav e passed since star ting up the router and Center Module.   The f ollowing char t shows the meaning and action to tak e for each port forwarding [HTTP Status] / [HTTPS Status]. Important Message Meaning Action — (no message) Connected without por t[...]

30 Br o wser Operation   Retrieving T ALK & P A GE Recording sound source files [Recor ded data] This tab displa ys sound source files from T ALK & P A GE Recording that were recorded during a security aler t b y holding down b utton F of an All-In-One Headset or Belt P ack. Click the [Maintenance] b utton, then the [Recorded data] ta[...]

31 Br o wser Operation   Confirming the software version [Update] This tab is used to confirm the software version. Software version updates can also be perf ormed from this screen. Click the [Maintenance] b utton, then the [Update] tab . [System version] Displa ys the system version. [CPU version] Displa ys the CPU version. [BBIC version] Di[...]

32 Br o wser Operation P assw ord c hange [Old passw ord] Input the current pass word. Number of characters: 4 to 32 T ypes of characters: alphanumeric, characters !#$%'()=~|`{}<>?_-^[]/@*,.:;+¥ [New pass wor d] Input the new pass word. Number of characters: 4 to 32 T ypes of characters: alphanumeric, characters !#$%'()=˜¦`{}<[...]

33 Inf ormation displa y men u When the [Inf o] button is clic ked, the menu panel displa ys the Inf or mation display men u panel. 1 2 1 [Headsets] button This button is used to chec k the status of All-In-One Headsets and Belt P acks registered to the Center Module. 2 [Alert] button This button is used to chec k the status of security aler ts and[...]

34 Inf ormation displa y men u   Checking the status of system alerts [System alert] This tab displa ys information about errors that are occurring in de vices that comprise the Center Module. [Initiation time] This column displa ys the time and date of system aler ts. [Cause] This column displa ys the cause of system aler ts that are occurri[...]

35 T r oubleshooting Check the f ollowing bef ore requesting repair . Consult your sales shop if these measures do not resolv e a problem, if symptoms not listed here occur , or if you ha ve a question related to engineering. Symptom Cause/solution Reference pages Access is not possible fr om a W eb browser .   Is a category 5e or higher cabl[...]

36 T r oubleshooting Symptom Cause/solution Reference pages The Center Module cannot be accessed via the Internet.   Are the network settings f or the Center Module incorrect?  Set the correct default gate wa y and DNS ser ver address . If using the DDNS ser vice, confirm that the settings are correct. P . 12 Operating Instructions <Set[...]

© P anasonic System Networks Co., Ltd. 2014 F0114-0 PGQP1741ZA WX-CC411_PGQP1741ZA_BG_en.indd 37 2014/01/17 15:17:47[...]