Panasonic DBS 824 manual

Section 70 0 Feature Operation P anasonic a (Applies to CPC-S V ersion 3.0 and CPC-M V ersion 3.2) DBS 824 Version 3 .0/3.2 Issued Ap ril 2000 Doc. No . 550X03601A[...]

ii FCC W arning Batter y Re cycli ng Stat eme n t The information contained in this document is subject to change without notice and should not be construed as a c ommitment by the Pa nasonic T elecom munication System s Company (P TSC). P TSC reserves the right, without notice, to make changes to equipment design as advances in engineering and man[...]

iii[...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 iii Contents About Thi s Ma nual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix List of Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Chap ter 1 . Syst em Fe atures . . . . . . . . . . . . . . . . . . .[...]

iv DBS 82 4-3.0 /3.2- 700 Revise d Apri l 20 00 VAU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 5 VAU Port Assi gnment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45 Walking TRS Class of Service . . . . . . . . . . . . . .[...]

Revise d April 20 00 DBS 824 -3.0/3.2 -700 v Delayed Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Dial “0” f o r Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 Do-Not-Disturb (DND) . . . . . . . . . . . . . . . . . . . .[...]

vi DBS 82 4-3. 0 /3.2- 700 Revis ed Apri l 2000 Call Tran sfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Blind Tran sfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 14 Screened Tra n sfe r . . . . . . . . . . .[...]

Revise d April 20 00 DBS 824 -3.0/3.2-700 vii Meet-M e Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26 Messag e Waiting/Callback Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27 Offhook Voice Announce (OHV A) . . . . . . . . . . . . . . . . . . . . . . . [...]

viii DBS 82 4-3.0 /3.2- 700 Revise d April 20 00[...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 ix About This Manual Software V ersions Covered by This Manual This manual covers all versions of the DBS 824. Dif f erences in feature availability or operation ar e noted within each feature description. If you are using this manual for a single DBS 824 system, make note of its software version in the fol[...]

x DBS 82 4-3.0/3.2- 700 Revised April 200 0 Purpos e The purpose of this manual is to provide an overview of fea ture operation and requirements. Where applica ble, the following types of information are provided for each fea ture. Single Line T elephone Features SL T Fea tures are avai lable to industry-standard 2500 sets. Since SL T s are not equ[...]

About This Manual List Revise d April 20 00 DBS 824 -3.0/3.2-7 00 xi List of Features The following tables list the features available with the D BS 824. T opic Page System Features xii Attendant Features xiii Extension Features xiv[...]

List of Fea tur es xii DBS 82 4-3.0/3.2- 700 Revised April 200 0 T able 1. System Feat ures Featur e CPC-S CPC -M Account Codes: Non-verified x x Account Codes: V erified x x Answer Supervision for V oice Mail x x Auto Day Mode x x Auto Set Reloca tion x x Background Music x x Battery Alarm x x Battery Backup x x Call Forward ID Code for V oice Mai[...]

About This Manual List Revise d April 20 00 DBS 8 24-3.0/3.2 -700 xiii T able 2. Attendant Features T r unk Queuing x x Universal Night Answer x V oice Mail Ringing x x V AU (V oice Announce Unit) x x V AU Port Assignment x x W a lking TRS Class of Service x x Feature CPC-S CPC-M Alternate Attendant x x Attendant Assignment of Speed Dialing x x Att[...]

List of Fea tur es xiv DBS 82 4-3.0/3.2- 700 Revised April 200 0 T able 3. Extensio n Features Feature CPC-S CPC-M Absence Message x x Auto-Repeat Dial x x Auto Redial x x Busy Override x x Call Coverage Groups x x Call Duratio n Display x x Call Forwarding x x Call Hold: Exclusive and Sy stem x x Call P ark x x Call Pickup: Direct and Group x x Ca[...]

About This Manual List Revise d April 20 00 DBS 824 -3.0/3.2-7 00 xv ML/MCO Separation x x Meet-Me An swer x x Message W aiting/Callback Request x x Non-appearing Outside Line x x Of fhook Signaling x x Of f- Hook V oice Announce (OHV A) x x One-T ouch Keys x x One-T ouch VM Acc ess x x Onhook Dialing x x Pooled T runk Access x x Prime Line Prefere[...]

List of Fea tur es xvi DBS 824- 3.0/3.2-700 Revised April 2000[...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 1-1 Chapter 1. System Featu res This chapter contains detailed descriptions of DBS 824 System Features. System Featur es are either a vailable on a system -wide basis or ai d in the overall administration of the DBS 824. This chapter covers the following topics: T opic Page Account Codes 1-3 Answer Supervis[...]

1-2 DBS 82 4-3. 0/3. 2- 700 R evise d Apri l 20 00 T runk N ame Assignment 1-41 T runk Q ueuing 1-42 Universal Night Answer 1-43 V oice Mail Ringing 1-44 VA U 1 - 4 5 V AU Port Assignment 1-45 W alking TRS Class of Service 1-46 T opic Page[...]

System Features Account Codes Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 1-3 Account Cod es Y ou can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the SMDR record. Non-V erified Account Codes (CPC-S and CPC [...]

Account Code s System Featu res 1-4 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 6. Dial the telephone number . T o enter an Account Code during a n outside call: 1. Press the AUTO key . 2. Press “#.” “Enter Account #” appea rs on the display . 3. Enter the Account Code (up to 10 digits). The Account Code entered appears on the display . 4[...]

System Features Account Codes Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 1-5 enter a valid V erified Account Code to upgrade the TRS type assigned to the extension. Operation 1. Pick up the handset. The phone issues intercom dial tone. 2. Dial “#1 1.” 3. Enter the four-digit Account Code. 4. Press “#.” The phone issues intercom dial to[...]

Answer Su pe rvision for Vo ice Mail System Feat ure s 1-6 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 • “0000” cannot be used for a verified a ccount code. • V er ified account codes do not override station lockout. • V er ified account codes do not override Least Cost Routing (LCR) settings. Answer Supervision for V oice Mail (CPC-S a[...]

System Featur es Auto Day Mod e Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 1-7 • The digits used for the answer signal code are deter mined by the requirements of the voice mail system. • If the called extension does not answer and is forwarded to voice mail, the DBS 824 sends a call forward ID code ba ck to the voice mail system. • Duri[...]

Auto Set Re location System Featu res 1-8 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 • When one auto mode is turned on, the mode cannot be reset by the DA Y/ NIGHT1/NIGHT2 , NIGHT key or NIGHT2 key until 3 minutes after the auto mode is activated. (When both auto modes are set, the mode keys cannot be used.) • If mode keys are not assigned, [...]

System Feat ures Auto Se t Relocation Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 1-9 • Extension 300 is placed out of service. T o Reac tivate Ex tension 300: 1. Unplug the extension cable from 300. 2. Reconnect the cable. Extension 300 assumes all extension features, TRS, and LCR sett ings that were initially assigned to 200. Related Progra[...]

Background Music System Featur es 1-10 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Background Music (CPC-S and CPC -M) Description If your system is set up to provide Background Music, music can be played from the speakers of idle telephones. If a ca ll is made to an extension receiving Background Music, the music stops and the phone rings. Backg[...]

System Featur es Batter y Alarm Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-1 1 • The ON/OFF LED goes off. • The date and time appear on the display . Related Programming • FF1 (System) Extension Class of Service Setting • FF3 (Extension) Extension Class of Service Assignment Considerations • The music source must be purchased separately[...]

Battery Backup System Featu res 1-12 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Battery Backup (CPC-S and CPC -M) Description The DBS 824 uses two 12-volt batteries. The backup batteries are connec ted in a series circuit, using cables provided with the DBS 824. W ith maximum traffic, the backup batteries last up to 40 minutes. The backup ba tte[...]

System Featur es Caller ID Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-13 2. Press the AUTO key . 3. Press “*.” 4. Enter the extension n umber . 5. Press the HOLD key . Considerations • External callers do not hear the tones sent to voice mail, but internal callers do. • The Extension Copy program (FF9 2# 1-24# 1-24##) should not be used t[...]

Centrex/PBX Co mpa tibility System Features 1-14 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Users can assign an FF key to flash when there ar e new entries in the log. When the user presses the key to access the log, the LED turns off. Call Logs can be assigned to both attendant and non-attendant extensions. Centrex/PBX Compatibilit y (CPC-S and[...]

System Features Direct Inward Syste m Access (DISA) Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-15 For security reasons, one incoming DISA code may be assigned. If an incoming code is assigned, it must be entered as soon as the DISA trunk answers. T wo outgoing DISA codes are assigned ( 11 11 and 9999 by default). One of the two outgoing codes mus[...]

Direct Inward System A ccess (DISA) System Featu res 1-16 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • FF2 (T runk): DISA End T ime T o program an incoming code from an attendant phone: In addition to the DISA ID Setting in FF1, the following procedure can be used to program an incoming code. 1. Press the ON/OFF key . • The phone issues inte[...]

System Features Direct Trunk Access Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-17 Direct T runk Access (CPC-S and CPC -M) Description Extensions can acce ss a specific trunk for outgoing calls. Extensions can a lso use Direct T runk Access to test trunks or to acce ss data trunks. Operation 1. Press the ON/OFF key: • The phone issues intercom d[...]

Door Box System Fe atures 1-18 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 distinctive ringing pattern is set, the extension rings based on the incoming ring pattern assigned to the trunk. Related Programming • FF3 (Extension): Extension Ring Pattern Considerations • One of several ringing patterns can be selec ted. • The ringing patterns a[...]

System Feat ures Door Box Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-19 2. Dial “ #80 ”. 3. Dial the Door Box Access Code. 4. Dial the Door Box Extension Number . 5. Dial “ * ”. Related Programming • FF4 (Ringing and Hunt Groups): Ringing Assignm ents (all) • FF1 (System Programming): Door Phone Assignments (All) Hardware Re qui reme [...]

DP to DTMF Signal Con version System Fe atures 1-20 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 DP to DTMF Signal Conversion (CPC-S and CPC -M) Description This feature allows an extension user to switch from DP to DTMF signaling when using a DP trunk. For instance, if a user dials into a voice mail system using a DP trunk, the user can switch to[...]

System Featur es Hunting Pr i or ity for VAU s Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-21 Hunting Priority for V A Us (CPC-S and CPC -M) Description This feature allows hunting priority to be assigned to calls that overflow from the hunt group to the V AU. If the caller hears the V AU message and the n decides to dial back into the hunt group,[...]

Independ ent Timers System Featu res 1-22 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • FF3 (Extension): V AU Hunting Priority Considerations • The following call types are routed to the first V AU message : - T r unk calls - T ransferre d trunk calls - Interc om calls - T ransferre d intercom ca lls. All recalls are routed to the second V AU[...]

System Feat ures L east Cost Routing (LCR) Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-23 Least Cost Routing (LCR) (CPC-S and CPC -M) Description Least cost routing (LCR) automatically selects the least expensive route available for toll calls. LCR is accessed by dialing “9” before placing a c all. Related Programming Primar y Program Areas: ?[...]

Music-on-Hold System Featu res 1-24 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Music-on-Hold (CPC-S and CPC -M) Description The DBS 824 can provide Music-on-Hold to parties on hold on a CO line. The Music-on-Hold feature can also be used to play announc ements or advertisements if desired. The system can provide Music-on-Hold with the internal M[...]

System Featur es Night Ser vi ce Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-25 Night Service (CPC-S and CPC -M) Description The Attendant can switch the system between Day and two Night Modes for answering outside calls. It is also possible to program the system to automatically switch between night and day modes. While in a Night Mode (generally[...]

Night S ervice System Feat ures 1-26 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • The ON/OFF LED lights. 2. Dial “#521.” ( Note : #520 can be used to toggle between modes.) 3. Press the ON/OFF key . • The ON/OFF LED goes off. • “DA Y MODE” appe ars on the display . Related Programming • FF1 (System): Extension Class of Service Se[...]

System Featur es Off-P re mise s Extension Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-27 Off-Premises Extension (CPC-S and CPC -M) Description SL T s that are located in remote locations ca n be connected to the DBS 824 through the Off-Premises Extension (OPX) Adaptor . Of f-premise phones can be connec ted through a direc t line to the DBS 824 o[...]

Pagin g System Feat ures 1-28 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Paging (CPC-S and CPC -M) Description Internal paging is accomplished through the speakers of your system’ s key phones. The Paging feature allows you to contact someone temporarily away from an extension, give instructions to an entire group, or communicate with several [...]

System Feat ures Power Fa ilure Transfer Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-29 • If an external paging system has been c onnected to Paging Groups 00-07, pages can be made through the external speakers. V oice Paging can also be heard over the extensions in groups 00-07. • An extension can belong to more than one paging group. • A m[...]

Power Failure Transfe r System Featu res 1-30 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • A Single Line T elephone Adapter (VB-40709) is require d to provide analog ports to the PFU. Considerations • Up to four SL T s can be connected to one Power Failure U nit. • If a call is in progress through the PFU when the power is restored, the ca[...]

System Featur es Remote Main ten an c e Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-31 Remote Maintenance (CPC-S and CPC -M) Description The DBS 824 can be programmed from a remote terminal or from a remote PC by connecting via modems to the Maintenance port on the Serial Interface Unit (SIU). The Remote Programming Mode may also be used locally b[...]

Remote Mai ntenance System Featu res 1-32 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 T erminal P rog ra mm in g C omm a nds Use the following commands to navigate terminal programming: Command Description ~01 Access System parameters ~02 Access T runk parameters ~03 Access Extension parameters ~04 Access Ring assignments ~05 Access FF-key a ssig[...]

System Feat ures Station Class of Servi ce Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-33 Station Class of Service (CPC-S and CPC -M) Description Station Class of Service provides a w ay to restrict access to certain extension features. Station Class of Service 0 provides a ccess to all features. By default, all extensions are assigned to this cla[...]

Stat io n Hunti ng System Feature s 1-34 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Station Hunting (CPC-S and CPC -M) Station hunting allows calls to be automatically transferred among a preselected group of phones. When a call terminates to a busy extension in a hunt group, the call automatically transfers to another extension in the group. If[...]

System Feat ures Stat io n Hu nti n g Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-35 • FF4 (Ringing and Hunt Groups): Hunt Group Pilot Number • FF4 (Ringing and Hunt Groups): Hunt Group T ransfer T imer • FF4 (Ringing and Hunt Groups): Hunt Group Member • FF4 (Ringing and Hunt Groups): T ransfe r Extension • FF4 (Ringing and Hunt Groups)[...]

Stat io n Hunti ng System Feature s 1-36 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • A call arriving at the the pilot number of a hunt group will hunt to a member that has call forwarding set, unless call forwarding is set to an outside number . The following call types will hunt to a member that has call forwarding set: - Interc om calls - T[...]

System F eatures Station Message Detail Re cording (SMDR ) Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-37 Station Message Detail Recording (SMD R) (CPC-S and CPC -M) Description Station Message Detail Recording (SMDR) provides detailed call records of outgoing calls . SMDR records can be output to a printer or an external call accounting system. F[...]

Toll Restriction System Features 1-38 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • FF1 (Syst em): SMDR Start T imer for CO Call s • FF1 (System): SMDR Pri nting Mode 1: Outbound and Inbound • FF1 (System): SMDR Printing Mode 2: Long Dist ance and Loca l Calls • FF1 (System): SMDR P r inting Mode 3: Header T itle • FF3 (Extension) Stati[...]

System Features Toll Restriction Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-39 The following calling restrictions are a lso available: • Station Lockout Key Code Restriction A key code must be entered before ca lling out when the Station Lockout feature is activa ted. • Account Code Restriction An Account Code must be entered before calling o[...]

Trun k Gr oups Syst em Fea tures 1-40 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • Forced LCR Restri ction The LCR feature controls outside calls. Related Programming • FF1 (System): Override T oll Restrictions with SSD Numbers • FF3 (Extension) Extension Lockout Code • FF7 (T oll Restriction): T oll Restriction S ettings (all) Considera[...]

System Features Trunk Name Assignment Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-41 • T r unks can appear in more than one trunk group. • If Least Cost Routing is enabled, the trunk group “9” automatically accesses the L CR features. T runk Name Assignment (CPC-S and CPC -M) Description Y ou can display a name, number , or message of up t[...]

Trun k Queu ing System Feat ures 1-42 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 T r unk Queu ing (CPC-S and CPC -M) Description If all outside lines in a Trunk Group are busy , the system can call you when a line becomes free. When the T runk Callback alert tone rings, simply pick up the handset and dial the telephone number . Operation T o set[...]

System Feat ures Univer sal Night A nswer Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-43 Considerations • Response to the T r unk Callback alert tone must be within sixteen seconds or T runk Queuing will be canceled. • If a call arrives fr om an outside line while the T runk Queuing feature is activated, T runk Queuing will be suspended for th[...]

Voice Mail Rin ging System Feat ure s 1-44 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 Related Programming • FF1 (System): Extension Class of Service Sett ing • FF1 (System): Ring Patterns for UNA T erminals (M, C, & B) • FF3 (Extension): Extension Class of Service Assignment • FF4 (Ringing and Hunt Groups): CO Day Ring Assignment •[...]

System Featur es VAU Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-45 VA U (CPC-S and CPC -M) Description The V oice Announce Unit (V AU) is a digital answering device that can be connected to the DBS 824. It provides for the recording and playback of up to two voice messages, along with the ability to transfer incoming calls. When a call reac hes t[...]

Walking TRS Cl ass of Service System Features 1-46 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 W alking TRS Class of Service (CPC-S and CPC -M) Description W alking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the W alking TRS Class of Service feature can be use d, a W a lking [...]

System Feature s Walking TRS Cla ss of Service Revise d April 20 00 DBS 824 -3.0/3.2 -700 1-47 3. Enter your extension number . 4. Enter your W alking Class of Service code. 5. Press “#.” 6. Enter a trunk access code (88XX, 9, 81-86). The phone issues outside dial tone. 7. Dial the telephone number . The W alking Class of Service remains in eff[...]

Walking TRS Cl ass of Service System Features 1-48 DB S 824- 3.0/3 . 2-70 0 Revised A pri l 2000 • If an extension is locked out, the W alking Class of Service feature will override the lockout. • LCR and TRS dialin g privileges follow the W alking Class of Service.[...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 2-1 Chapter 2. Attendant Features This chapter describes fea tures that are available to an attendant phone. In addition to functioning as a central answering point, an attendant phone also has special capabilities for monitoring and programming other phones. This chapter covers the following topics: T opic[...]

2-2 DBS 82 4-3. 0/3. 2- 700 R evise d Apri l 20 00[...]

Attendant Features Attendan t Assignme nt of Speed Dialing Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 2-3 Attendant Assignment of Speed Dialing (CPC-S and CPC -M) Description The attendant can assign system speed dialing num bers. System speed dialing numbers are shared by all DBS 824 extensions. Operation 1. Press the ON/OFF key . • The pho[...]

Attendan t Busy Override Attenda nt Features 2-4 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 • Names for System Speed Dialing can also be stored using a DSS console connected to the attendant phone. Attendant Bu sy Override (CPC-S and CPC -M) Description The Attendant Busy Override feature allows the attendant to break in on an Intercom Call o[...]

Attendant Features Attenda nt Call Par k Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 2-5 Attendant Ca ll P ark (CPC-S and CPC -M) Description Using the Attendant Call Park feature, the Attendant may park an outside call until the called party can be found. The attendant can then use the Paging feature to inform the called party of the call’ s[...]

Att en dant Co nt rol of A bsence Messag es, Attend ant F ea tures 2-6 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 Related Programming • FF1 (System): Attendant Park Hold Recall T imer Considerations • An FF key assigned to Call Park indicates when a call is parked. • If a parked call is not answere d before the Attendant Park Hold Recall [...]

Attendant Features Attendan t-Contro lled Text A ssignment Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 2-7 • On DSS consoles equipped with DSS keys, the indicator for an extension that has Absence Message, Call Forwarding, or DND activated lights green. This indicator goes off when the feature is canceled. The indicator does not light for Per[...]

Attendan t-Controlled Te xt Assignment Attendant Featu res 2-8 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 3. Dial #1 4. Press AUTO . 5. Dial the desired system speed dial number (00-89 or 000-199). 6. Press AUTO to backspace and erase the exi sting name. 7. Use the dialpad sequences shown in T able 2-1 to enter letters and/or numbers. Press FLA[...]

Attendant Features Attend ant Groups Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 2-9 Attendant Grou ps (CPC-S and CPC -M) Description The DBS 824 can accommodate up to four attendant positions. The first attendant is fixed at port 1, extension 100. The other Attendants can be set to any port or extension. When there is more than one attenda nt [...]

Dial To ne Disable Attend ant Fea tures 2-10 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 • The third and fourth attendants cannot have a D SS/72. Dial “0” ca lls ring the first atte ndant, even if the fi rst attend ant has call forwarding activated. Howeve r , if a c all is unanswered, it does not skip to the next attendant . The call contin[...]

Attendant Features DSS/7 2 Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-1 1 DSS/72 (CPC-S and CPC -M) Description The DSS/72 is a 72-key console that can be attached to the attendant phone. The 72 keys of the DSS can be programmed as Dire ct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS key[...]

DSS/ 72 Atte nd ant F eature s 2-12 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Related Programming • FF3 (Extensions): T erminal T ype Hardware Re qui reme nts T able 2-2. DSS/72 max imums • The DSS key LED informs the attendant of the status of assigned extensions. The LED lights red when the extension is busy and green when Absence Message,[...]

Attendant Features Headse t Operation Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-13 Headset Op eration (CPC-S and CPC -M) Description A headset can be connec ted to attendant or non-attendant phones. (Dial tone is normally turned of f when the hea dset is connected.) Operation T o use a headset: 1. Connect a headset to the telephone. 2. Press the[...]

Key Bank H old Attenda nt Features 2-14 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Key Bank Hold (CPC-S and CPC -M) Description Key bank hold allows a user on a trunk call to initiate another trunk call by simply pressing an FF key for another trunk. When the user presses the FF key , the first trunk call is automatically placed on system hold. I[...]

Attendant Features One-Touch VM Transfer Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-15 Note: The VM key is assigned differently , depending on whether it is used for personal message retrieva l or attendant transfer . See the following “Operation” section for instructions. Operation T o assign a voice mail ke y: Note: Y ou cannot program this[...]

One- Touc h VM Tr a nsfe r Atte ndant Feat ures 2-16 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 The incoming caller is transferred to the extension’ s mailbox. Related Programming • FF5 (Keys): FF Key Assignment for Extensions • FF5 (Keys): FF Key Assignments for DSS Consoles Considerations • Once an extension is connected to voice mail, [...]

Attendant Features Station Lockout Cod e Assignment Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-17 Station Lockout Code Assignment (CPC-S and CPC-M) Description The Station Lockout feature allows users to dial a Station Lockout code to restrict their phone from being used for outside calls. Station Lockout codes can be assigned through the attenda[...]

System Time and Date C ontrol Attenda nt Features 2-18 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 System T ime and Date Control (CPC-S and CPC -M) Description The date and time displayed on all system extensions are set from an attendant phone. Operation T o set the da te and time: 1. Press the ON/OFF key . • The phone issues intercom dial tone[...]

Attendant Features System Tim e and Date C ontrol Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-19 9. Enter four digits for hours and minutes (24-hr . time). For example, for 1 1:00 a.m., enter “1 100.” 10. Press #. 1 1. Pr ess the ON/OFF key . The new date and time appear on the display . T o re set the m inutes displ ay to “0 0:” If the cl[...]

Traffic Mea surement Attenda nt Features 2-20 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 T raffic Measurement (CPC-S and CPC -M) Description An attendant phone can track the number of outgoing and incoming calls for each outside line number , as well as the number of times each System Speed Dial number is used. This information can be used to eva[...]

Attendant Features Traffic Mea surement Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-21 T able 2-3. T raffic measurement o ptions Considerations • The T raffic Measurement feature ca n be accessed from any display phone. • Usage data cannot be cleared item by item. • All data is retained until it is deleted or until 65,536 en tries are made ([...]

Attendant Features W alking C OS Confirm ation Revise d April 20 00 DBS 824 -3.0/3.2 -700 2-22 W alking COS Confirmation (CPC-S and CPC -M) Description The attendant can check the W alking Class of Service I D code of any extension. Operation 1. Press ON/OFF . 2. Press CONF . 3. Dial #12 plus the extension number . The W alking Class of Service ID [...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 3-1 Chapter 3. Key Telephone Features This chapter describes DBS 824 key telephone fea tures. DBS 824 key telephones are proprietary digital phones that provide feature access through a combination of feature keys and ac cess codes. This chapter covers the following topics: T opic Page Key Phone 3-3 Absence[...]

3-2 D BS 824- 3.0/3 .2- 70 0 Revis e d Apri l 2000 Message W aiting/Callback Request 3-55 Non-Appearing Outside Lines 3-58 Of fhook Signaling 3-59 Of f hook V oice Announce (OHV A) 3- 60 One-T ouch Keys 3-62 One-T ouch VM Acc ess 3-65 Onhook Dialing 3-67 Pooled T runk Access 3- 68 Prime Line Preference 3-70 Private Line 3-71 Reminder Call 3-72 Ring[...]

Key Telephone Features Key Phone Revi s ed April 2 000 DBS 824- 3.0/3 . 2-70 0 3-3 Key Phone As an example of a key phone, 3-1 illustrates the DBS 824 key phone model VB-43225. The VB-43225 provides a large display that includes one-touch access to speed dial numbers, telephone feature s, and help screens. Please refer to “Appendix A: 2.0 Feature[...]

Absence Message Key Telephone Features 3-4 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 When the unattended extension is dialed, the text message displays on the caller ’ s phone. Any one of the following messages can be selected. Messages 5 to 9 ca n be changed through system programming. T able 3-1. Abs ence Messages Operation T o set a n Abse[...]

Key Telephone Features Absence Message Revi s ed April 2 000 DBS 824- 3.0/3 . 2-70 0 3-5 • “At Lunch” appears on the display if you selected message c ode 1. T o cancel an Absence Mes sage 1. Press the ON/OFF key . • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Dial “71.” “Enter Msg Code” appears on the display[...]

Auto Redial Key Telephone Features 3-6 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 Four-digit numbers can also be input (0000-9999 = Hours & Minutes or Month & Date). • When an Absence Messa ge is set on a DID extension, incoming DID calls are routed accor ding to the ringing assignment programmed for the incoming trunk. • DND and Abs[...]

Key Telephone Features Auto-Repeat Dial Revi s ed April 2 000 DBS 824- 3.0/3 . 2-70 0 3-7 Auto-Repeat Dial (CPC-S and CPC -M) Descripti on When a called outside party is busy , pr essing the REDIAL key while hearing busy tone automa tically redials the number . The system will kee p redialing the number until the called party answers, you hang up o[...]

Call Coverage Groups Key Telephone Features 3-8 DBS 82 4-3. 0/3. 2- 700 Revis e d Apri l 2000 • An alert tone sounds to both phones (system programming required). • The EXT LED lights. Relate d Pro grammin g • FF1 (System): Alert T one for Busy Override and OHV A • FF1 (System): Extension Class of Service Sett ing • FF3 (Extension): Exten[...]

Key Telephone Features Call Coverage Groups Revi s ed April 2 000 DBS 824- 3.0/3 . 2-70 0 3-9 For example, if an outside call on line 1 is sent to extension 135, but extension 135 does not answer , the call will ring once when the ca ll first comes in at the covering phone and “TRK #01> 135” will appear on the covering phone’ s display . I[...]

Call Duration Display Key Telephone Features 3-10 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Call Duration Display (CPC-S and CPC -M) Descripti on The length of a conversation on a CO line usually appears on display phones. The duration display shows the number of minutes and seconds the call has lasted. The display does not begin right away; i[...]

Key Telephone Features Call Forwarding Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-1 1 Call Forwarding--No Answer . W hen Call Forwarding--No Answer is activated, an unanswered c all will ring until the Call Forward No Answer timer expir es. When the timer expires, the unanswere d call is forwarded. Call Forwardin g--Busy . When Call Forwarding--B[...]

Call Forwarding Key Telephone Features 3-12 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 4. If you are forwar ding to an internal number , ente r the number of the extension you want to receive your calls. If you a re forwarding to an outside number , press AUTO plus the appropriate speed dial number . Note: T o forward to an outside number , the[...]

Key Telephone Features Call Forwarding Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-13 defined in permanent call forwarding. The following types of incoming trunk calls follow permanent call f orward settings: - Direct trunk calls - T ransferre d trunk calls. • V oice calls do not forward when Call Forwarding--No Answer is used. • If several ca[...]

Call Hold Key Telephone Features 3-14 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Call Hold (CPC-S and CPC -M) The DBS 824 provides both Exclusive and System Hold. Exclusive Hold Descripti on W ith Exclusive Hold, only the extension that held the ca ll can retrieve it. Exclusive Hold can be used to hold CO calls and intercom calls. Operation T o[...]

Key Telephone Features Call Hold Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-15 • FF1 (System): Key Bank Hold • FF1 (System): Non-Appearing T runk Hold Consid eration s • When using an outside line for which there is no line key on your extension, press the HOLD key to place the call on hold, and then press a vacant line key . Rele ase the h[...]

Call Hold Key Telephone Features 3-16 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • The phone issues intercom dial tone. • “Hold TRK #XX” (wher e “XX” is the outside line number) appears on the display . T o releas e a call plac ed on System Hold f rom the extension t hat placed it there: Press the line key that is flashing green. ?[...]

Key Telephone Features Call Park Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-17 • If the Automatic Outside Line Hold feature is programmed f or your system, pressing any other line key will place your original call on S ystem Hold. • A held call wi ll recall if it is not ret rieved before the Hold Re call T imer expires. “Hold Recall #XX” [...]

Call Park Key Telephone Feature s 3-18 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 2. Dial “75.” “Park Hold” appears on the display . T o retrie ve a parked ca ll: 1. Pick up the handset. The phone issues intercom dial tone. 2. Dial “76.” 3. Dial the number of the extension that parked the ca ll. “CO T ALK TRK #XX” (where “ XX?[...]

Key Telephone Features Call Pickup Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-19 Call Pickup (CPC-S and CPC -M) The DBS 824 provides both directed and group call pickup. Dir ect Call Pickup Descripti on A call to any extension can be answer ed from another extension using the Direct Call Pickup feature. The Direct Call Pickup feature can be progr[...]

Call Pickup Key Telephone Features 3-20 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 the call receive busy tone. • Y ou can answer incoming calls, intercom calls (both tone and voice), ca ll waiting, paging, transferred calls, or recalls using the Direc t Call Pickup feature. Y ou cannot answe r alarm incoming calls or callbacks with this featu[...]

Key Telephone Features Call Transfer Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-21 • If the called extension belongs to more than one Paging Group, the Group Call Pickup Feature will answer the call to the lowest numbered Paging Group first. • Y ou can answer incoming calls, Intercom T one Calling, or Intercom V oice Calling using the Group C[...]

Call Transfer Key Telephone Feature s 3-22 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • “T ransf XXX #YY” (wher e “XXX” is the extension and “YY” is the line) appear on the display . • The third party need only pick up the handset to speak to the outside line. Relate d Pro grammin g • FF1 (System): Onhook T ransfer • FF1 (Sy[...]

Key Telephone Features Call Transfer Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-23 (For example, if you transfer an outside call on line 1 to extension 135 and that extension does not answer , the call will return to your extension and “Recall 135 #01” will appear on the display .) Scr eened T ransf er Descripti on Using the Screened Tr ansfe[...]

Call Transfer Key Telephone Feature s 3-24 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • The line LED for the outside line on hold flashes green. • The phone issues intercom dial tone. • “Hold TRK #XX” (where “XX” is the line number) a ppears on the display . 2. Dial the extension number to which the call is to be transferred. 3. W[...]

Key Telephone F eatures Call Waiting Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-25 • Y ou can transfer a call to an extension that has Call Forwarding activated. The transferre d call will foll ow the call forwar ding path of the ex tension it is transferred to. For example, if phone “A” is covered to phone “ B,” calls that are transfer[...]

Call Waiting K ey Telephone Features 3-26 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Users can also respond to call waiting by sending a text message. See “Call W aiting/OHV A T ext Reply” on page 3-28. Operation T o set Ca ll W aiting: 1. Press the ON/OFF key . 2. Dial the extension number . The phone issues busy tone. 3. Press “3.” ?[...]

Key Telephone F eatures Call Waiting Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-27 Note: T o answer a call waiting tone, you may flash the switchhook rathe r than hang up. If you flash the switchhook, you are immediately connected to the waiting p arty . T o answer Call W aiting using the T alk Back key : A “T alk Ba ck” key can be assigned t[...]

Call Waiting/OHVA Text Reply Key Telephone Features 3-28 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • If Onhook Call T ransfer has been enabled and you have placed an outside line on hold to answer Call W aiting, replace the ha ndset after the other extension hangs up. If the caller hangs up first, the held call will be transferr ed to the ca[...]

Key Telephone Features Camp-on Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-29 Consid eration s • T ext messages 1-5 can be changed from an attendant phone or a DSS/72. Camp-on (CPC-S and CPC -M) Descripti on If you reach a busy extension, the Camp-on fe ature will alert you with a ring when the extension becomes free. Y ou will then be able to p[...]

CO Line Key Trunk Access Key Telephone Feature s 3-30 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Relate d Pro grammin g • FF3 (Extension): Call W aiting/OHV A Consid eration s • The callback ring must be answered within sixteen seconds or it will be canceled. • A Camp-on request will only be accepted after Call W aiting status. • The ca[...]

Key Telephone Features Confe rence Calls Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-31 • The line LED changes from green to r ed and then goes of f. • The time and dat e reappears on the displa y . Relate d Pro grammin g • FF1 (Syst em): SMDR Start T imer for CO Call s • FF1 (Syst em): Call Duration T imer • FF5 (FF Keys): FF Key Assign[...]

Conference Calls Key Telephone Features 3-32 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Operation T o establish a Confere n ce Ca ll: 1. Press HOLD or the line key of your current call to place it on hold. The extension number , outside line number , or name of the party on hold appears on the display . 2. Press an unlit line key or dial the nu[...]

Key Telephone Features Delayed Ringing Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-33 5. Repeat steps 1-4 to add another extension to a three- party Conference Cal l. Consid eration s • The DBS 824 provides 3 four-party conference circuits. • Press FLASH or hang up to exit a Conference Call. • The Call Hold feature cannot be used during a f [...]

Dial “0” for Attendant Key Telephone Features 3-34 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Dial “0” for Attendant (CPC-S and CPC -M) Descripti on The Attendant can be called from any extension by simply pressing “0.” If multiple attendants are assigned, a dial “0” ca ll goes to the first Attendant first. If the first attendan[...]

Key Telephone Feature s Do-Not-Disturb (DND) Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-35 Do-Not-Disturb (DND) (CPC-S and CPC -M) Descripti on An extension can be made unavailable by activating Do-Not-Disturb (DND). When DND is activated at an extension, ca lls to that extension receive busy tone. Operation T o a ctivate DND: 1. Press the ON/OFF[...]

EM/24 Console Key Telephone Features 3-36 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Relate d Pro grammin g • FF1 (System): Extension Class of Service Sett ing • FF3 (Extension): Extension Class of Service Assignment Consid eration s • Callbac k Queuing will ring an extension in DND. • A Private Line will ring an extension in DND. • C[...]

Key Telephone Features Flexible Function (FF) Keys Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-37 • FF3 (Extension): EM/24 Port Assignment Consid eration s • An EM/24 console can be connected to any key phone. Flexible Function (FF) Keys (CPC-S and CPC -M) Descripti on Y ou can assign frequently used functions to programmable keys on key phone[...]

Flexible Function (FF) Keys Key Telephone Features 3-38 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 4. Enter the code to be programmed (see T able 3-5). The programmed code appea rs on the display . 5. Press the HOLD key . “Code Stored” appears on the display . 6. Repeat ste ps 2-5 to program additio nal keys. 7. Press the ON/OFF key . The O[...]

Key Telephone Features Flexible Function (FF) Keys Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-39 Note: The speed dial code must include the CONF key (to indicate a trunk call), the appropriate trunk acc ess code, and the outside number . 8. Press the HOLD key . T o assign a Hunt Group pilot numbe r or a n e xtension number to a n FF key: 1. Press[...]

Flexible Function (FF) Keys Key Telephone Features 3-40 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 2. Press the CONF key . “C” appear s in the display . 3. Press the FF key to be checked. The programmed data appea rs on the display . 4. Press the ON/OFF key . • The ON/OFF LED goes off. • The date and time appear on the display . Relate [...]

Key Telephone Features Flexible Function (FF) Keys Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-41 Dial T one On/Off #50 Direct Call Pickup 79 Group Call Pickup 70 Account Code 1 #79, account code (max. 6 digits) Account Code 2 AUTO , #, account code (max. 6 digits) Speed Dia ling AUTO , speed dial number (00-99, 000-199, 900-939) Night Service On/[...]

Handsfree Answe rback K ey Telephone Features 3-42 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • If a new code is programmed into a ke y , the previously programmed code is er ased. • T o erase a code programmed into a key , press the HOLD key when the display reads “Enter Code.” “Code Cleared” then appear s on the display . • The [...]

Key Telephone Features Handsfree Oper ation Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-43 Handsfree Op eration (CPC-S and CPC -M) Descripti on Handsfree operation is available w ith all speakerphones. This type of operation allows you to use all available DBS 824 features without lifting the handset. Operation T o initiate handsfree operation, pr[...]

Intercom Calling Key Telephone Features 3-44 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 V oice Calling. W ith voice c alling, intercom calls are connected immediately , without a ringing tone. T one Calling. W ith tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS 824 uses voice or tone cal[...]

Key Telephone F eatures Intercom Calling Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-45 “T alk-EXT XXX” (where “XXX” is the extension) appears on the display . 4. Replace the handset. T o make an T one Call: 1. Pick up the handset. The phone issues intercom dial tone. Note: If you are c alling from an extension programmed for prime line pr[...]

Last Number Redial Key Telephone Features 3-46 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 4. Replace the handset. Relate d Pro grammin g • FF1 (System): Ext ension Intercom Calling • FF1 (Syst em): Alert T one for V oice Calls • FF1 (System): Extension Class of Service Sett ing • FF3 (Extension): Extension Class of Service Assignment Co[...]

Key Telephone Features Line A ppearances Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-47 • “CO T ALK #XX” (where “XX” is the line number) appears on the display . 2. Press the REDIAL key . The last number dialed appears on the display . 3. Complete the call and replace the handset. The line key LED changes from gre en to red and then goes[...]

Line Appearance s Key Tele phone Features 3-48 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 DSS/BLF Appearances (CPC-S and CPC -M) Descripti on When a DSS/BLF key is programmed, it automatically provides direct station selection and busy lamp field for the assigned extension number . If desired, the DSS/BLF key can also provide ring monitor . For[...]

Key Telephone Features Line A ppearances Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-49 T o pick up a call on a DSS/BLF key: Press the flashing DSS/BLF key . Relate d Pro grammin g • FF1 (System): Extension (BLF) Delayed Ring • FF4 (Ringing and Hunt Groups): Extension Ring T able • FF5 (FF Keys): FF Key Assignments for Extensions Consid erat[...]

Line Appearance s Key Tele phone Features 3-50 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Operation Relate d Pro grammin g • FF1 (System): Least Cost Routing (LCR ) Acce ss • FF1 (System): Alert T one for Busy Override and OHV A • FF1 (System): Extension Class of Service Sett ing • FF2 (T runks): Pooled T runk Access for Group “9” ?[...]

Key Telephone Features Line A ppearances Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-51 • Both extensions must belong to the same paging group (1-7). Paging group 0 does not allow override. • Barge-in for Direct Lines cannot override a DL under the following conditions: - When the DL is in a conf erence c all - When the DL is holding a call. -[...]

Line Appearance s Key Tele phone Features 3-52 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Operation Relate d Pro grammin g • FF1 (System): Least Cost Routing (LCR ) Acce ss • FF2 (T runks): Pooled T runk Access for Group “9” • FF2 (T runks): Pooled T runk Access for Groups “81-86” • FF3 (Extension): Forced Least Cost Routing •[...]

Key Telephone Features Line A ppearances Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-53 Multi-Line (ML) Appearances (CPC-S and CPC -M) Descripti on Y ou can make and rece ive both CO line calls and Intercom Calls using a Multi-Line (ML) key . See “ML/MCO Separation” (page 3-54) for information on assigning both ML and MCO keys to the same syst[...]

ML/MCO Separation Key Telephone Features 3-54 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • If another phone answers an incoming trunk call, the ML LED on your extension goes off and the ringing stops, indicating that the Multi-Line key on your telephone is no longer in use. • When dialing an extension number with ML keys, t he system automa[...]

Key Telephone F eatures Message Waiting /Callback Request Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-55 Operation 1. Pick up the handset from any extension at which you hear the Paging call. The phone issues intercom dial tone. 2. Press “77.” • Paging ceases and you are connected to the par ty trying to reach you. • The EXT LED lights. Re[...]

Message Waiting/Callback Request K ey Telephone Features 3-56 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Operation T o le ave a Cal lbac k Requ est : 1. Press the ON/OFF key . 2. Dial the extension number . “Call-EXT XXX,” “ Busy-EXT XXX” or “T a lk-EXT XXX” (where “XXX” is the extension) appear s on the display . 3. Dial “2?[...]

Key Telephone F eatures Message Waiting /Callback Request Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-57 • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press the CONF key twice. The most recent Callback Request appears on the display . 3. Press the ON/OFF key . The ON/OFF LED goes off. 4. Repeat steps 2 and 3 to view other [...]

Non-Appearing Outside Lines Key Telephone Features 3-58 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • If a Callback Request is sent to an extension for which Call Forwarding is set, the Callba ck Request will be au tomatically fo rwarded to the designated extension. • Y ou can send a Callback Request to an extension that has Do Not Disturb o[...]

Key Telephone Features Offhook Signaling Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-59 Offhook Signaling (CPC-S and CPC -M) Descripti on Of fhook signaling sends a tone to a busy extension to indicate that another CO call has arrived. Operation When you receive an offhook signal during a call, do the following: 1. Put the fi rst call on h old. 2.[...]

Offhook Voice Announce ( OHVA) Key Telephone Features 3-60 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Offhook V oice Announce (OHV A) (CPC-S and CPC -M) Descripti on Y ou can interrupt a busy extension when making an Intercom Call, a nd then use the Offhook V oice Announce (OHV A) feature make an announcement that only the called party can hear[...]

Key Telephone Features Offhook Voice Announce (OHVA) Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-61 T o transf er a call using OHV A 1. Press the HOLD key to place the call to be transferred on hold. 2. Dial the number of t he extension to which the call will be transferred. If the extension is already engaged in a call, your phone issues busy ton[...]

One-Touch Keys Key Telephone Features 3-62 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 • Y ou cannot receive a Call W a iting message during an OHV A. (“Denied” will appear on the display of the extension trying to send the Call W aiting message.) One-T ouch Keys (CPC-S and CPC -M) Descripti on One-T ouch Ke ys can be used to store telepho[...]

Key Telephone Features One-Touch Keys Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-63 2. Press the PROG key . 3. Press the One-T ouch key to be programmed. 4. Press the AUTO key . 5. Enter the System Speed Dial Number to be programmed. 6. Press the HOLD key . 7. Press the ON/OFF key . The ON/OFF LED goes off. T o assign two Syste m Speed Dial numbe[...]

One-Touch Keys Key Telephone Features 3-64 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 T o assign a ccess codes to a One-T ouch key: 1. Press the ON/OFF key . • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press the PROG key . 3. Press the One-T ouch key to be programmed. 4. Enter the access number . 5. Press the REDIAL k[...]

Key Telephone Features One-Touch VM Acce ss Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-65 • A One-T ouch key c an be programmed to automatically access a CO line before dialing a personal speed dial number . • Select an outside line group when you program a One-T ouch key . A fre e line is selected from that group when you dial out. (Group 9 [...]

One-Touch VM Access Key Telephone Feature s 3-66 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 If, for security reasons, the user prefers to manually dial the password, the voice mail key can be used to store the voice mail extension number only . W ith this option, the user presses the VM key , then dials the password before accessing the mailbox[...]

Key Telephone Features Onhook Dialing Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-67 Relate d Pro grammin g • FF5 (Keys): FF Key Assignment for Extensions • FF5 (Keys): FF Key Assignments for DSS Consoles Consid eration s • If the voice mail password is over three digits long, assign the password to a personal or system speed dial number (00[...]

Pooled Trunk Access Key Telephone Features 3-68 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Pooled T runk Access (CPC-S and CPC -M) Descripti on The DBS 824 system supports up to eight outside lines. These lines can be divided into seven Pooled T runk groups. If you assign an FF key as an MCO or ML key , the DBS 824 can automatically select an o[...]

Key Telephone Features Pooled Trunk Access Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-69 • The ON/OFF LED lights. 2. Enter the desired group number (81-86, 9). • The phone issues outside dial tone. • “CO T ALK #XX” (Where “XX” is the line number) appears on the display . 3. Dial the telephone number . The number appears on the displ[...]

Prime Line Preference Key Telephone Features 3-70 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Prime Line Preference (CPC-S and CPC -M) Descripti on Prime Line Preference allows a user to place a n outside call by simply picking up the handset. When the use r goes offhook, the trunk or trunk group assigned to FF1 is automatically accessed. (Be su[...]

Key Telephone Features Private Line Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-71 • If a member of the trunk group assigned to F F1 is also assigned t o a Direct Line key , Prime Line Pickup will access the Direct Line key instead of FF1. Private Line (CPC-S and CPC -M) Descripti on An outside line can be reserved for exclusive access by one ex[...]

Reminder Call Key Telephone Features 3-72 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Consid eration s • Calls to Private Lines cause extensions to ring even if the DND or the Absence Message fea ture is activat ed for them. • Calls to Private Lines are not forwarded, even if Call Forwar ding is activated on the associated extensions. • No[...]

Key Telephone Features Ringing Line Prefer ence Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-73 • “Alarm XX: XX” (where “XX:XX” is th e time) appears on the display , along with an a.m./p.m. indicator . T o cancel the Reminder Ca ll feature: 1. Press the ON/OFF key . • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. D[...]

Saved Number Redial Key Telephone Feature s 3-74 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Saved Number Redial (CPC-S and CPC -M) Descripti on Y ou can save a previously dialed number for later redialing. Unlike the Last Number Redial feature, the Saved Number Redial feature allows you to redial the stored number even if it was not the last nu[...]

Key Telephone Features Speed Dialing Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-75 Consid eration s • Any previously saved number is erased when a new number is save d. • The Saved Number Redial feature can store a number up to sixteen digits long. • Up to five Speed Dialing codes can be stored and redialed. Speed Dialing (CPC-S and CPC -M)[...]

Speed Dialing Key Telephone Feature s 3-76 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 If you enter a trunk a ccess code in the speed dial number , you do not have to open a trunk before using the number . 5. Dial the number . 6. Press HOLD . 7. Press ON/OFF . T o use a programmed Personal Speed Dial key: 1. If the Speed Dial key includes a trun[...]

Key Telephone Features Speed Dialing Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-77 T o assign a name to a Personal Spee d Dial number: 1. Press the ON/OFF key . • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press the PROG key . 3. Press “#1.” “Speed Dial Name” appea rs on the display . 4. Press the AUTO key . 5. E[...]

Speed Dialing Key Telephone Feature s 3-78 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Consid eration s • Personal Speed Dial numbers can contain up to sixteen character s, including the “*,” “#,” FLASH (indicate “-”), P AUSE ( RED IAL ), CONF , and AUTO keys. • A dash (“-”) can be displayed in the Personal Speed Dia ling num[...]

Key Telephone Features Speed Dialing Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-79 • “CO T ALK #XX” (where “XX” is the line number) appears on the display . 2. Press the AUTO key . “A” appears on the display . 3. Enter the System Speed Dial code (00-89 or 000-199). The number and corresponding name appear on the display . 4. Complet[...]

Speed Dialing Key Telephone Feature s 3-80 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 Consid eration s • If numbers do not appear on the display when you use System Speed Dial codes (00-89 or 000-199), your extension is not programmed to display that data. • The system can be programmed to allow System Speed Dial Numbers to override toll re[...]

Key Telephone Features Station Lockout Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-81 Consid eration s • Before linking, you must enter the parts of the telephone number into one- touch keys or system speed dial codes. For example, program the first part into one-touch key #1, the second part into one-touch key #2, etc. Station Lockout (CPC-S an[...]

Trunk-to-Trunk Transfer Key Telephone Features 3-82 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000 4. Press the ON/OFF key . “Set Sta. Lock” disappears from the display . Relate d Pro grammin g • FF3 (Extensions): Extension Lockout Code Consid eration s • A locked extension can be used for Intercom Calls. • Station Lockout key codes can o[...]

Key Telephone Features Trunk-to-Trunk Transfer Revise d April 20 00 DBS 8 24-3.0/3.2 -700 3-83 • “T alk #XX” (w here “XX” is the selected line number ) appears on the display . 3. Dial the telephone number of the party you want to connect to your original call. 4. After the call goes through, press the CONF key . • A three-party Confere[...]

Trunk-to-Trunk Transfer Key Telephone Features 3-84 DB S 824- 3.0/3 . 2-70 0 Rev is ed Apri l 2000[...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 4-1 Chapter 4. DSLT Features This chapter describes feature s that are available w ith the Digital Single Line T elephone (DSL T). This chapter covers the following topics: T opic Page DSL T 4-3 Absence Message 4-3 Busy Override 4-5 Call Forwarding 4-6 Call Hold 4-9 Call Park 4-10 Call Pickup 4-12 Call T ra[...]

4-2 DBS 82 4-3. 0/3. 2- 700 R evise d Apri l 20 00[...]

DSLT Featu res DSLT Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-3 DSL T Figure 4-1 illustrates the DSL T . For more information on DSL T operation, see the Digital SLT User ’ s Guide ( Section 790). Figure 4- 1. Digital Single Line T elephone (DSLT) Absence Message (CPC-S and CPC -M) Description DSL T users can leave te xt messages on their phon[...]

Absence M essage D SLT Features 4-4 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 Operation T o Set a n Absence Message 1. Lift the handset or press ON/OFF . 2. Dial “71.” 3. Enter a message code betwe en 0 and 9 (See T able 4-1). 4. Enter the time you will return (optional). See T able 4-2 for examples. 5. Replace the handset or press ON/OFF [...]

DSLT Featu res Busy Overri de Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-5 T able 4-2. Exa mple Return T imes for Absence Messages Four-digit numbers can also be entered (0000-9999 = Hours & Minutes or Month & Date). DND and Absence Messages canc el Call Forwarding. Calls to an extension with DND or Absence Message turned on are treated d[...]

Call Forw arding DSLT Fea tures 4-6 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 Related Programming • FF1 (System): Alert T one for Busy Override and OHV A • FF1 (System): Extension Class of Service • FF3 (Extension): Extension Class of Service Assignment • FF3 (Extension): Busy Override Send • FF3 (Extension): Busy Override Receive ?[...]

DSLT Featu res Call Fo rwardingCa ll Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-7 Call Forwarding--No Answer . When this feature is activated, unanswered calls ring until the Call Forward No Answer timer e xpires. When the timer expires, the unanswered ca lls are forwarded. Call Forwarding--Busy . When this feat ure is activated, all incoming cal[...]

Call Forw arding DSLT Fea tures 4-8 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 Note: Outside numbers used for ca ll forwarding must already be programmed into speed dialing. (See page 4-32 for instructions.) 5. Replace the handset or press ON/OFF . T o cancel Call Forwarding 1. Lift the handset or press ON/OFF . 2. Dial “72.” 3. Replace the[...]

DSLT Fea tures Call Hold Cal l Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-9 - T ransferre d trunk calls. • V oice calls do not forward when Call Forwarding--No Answer is used. • T o forward to an e xternal number , the number must first be pre- programmed in personal or system speed dialing. For warding to an outside number requires the use o[...]

Call Park DSLT Featu res 4-10 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Related Programming • FF1 (System): Non-appearing Central Office Line Hold • FF1 (Syst em): Recall T imer for Extension-Held Intercom Ca lls • FF1 (Syst em): Recall T imer for Extension-Held CO Calls • FF1 (System): T runk Line Automatic Hold (Key Bank Hold) Consider[...]

DSLT Fea tures Call Par kCall Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-1 1 Operation T o park a call : 1. Press the HOLD key . 2. Dial “75.” T o retrie ve a parked ca ll: 1. Lift the handset. The phone issues intercom dial tone. 2. Dial “76.” 3. Dial the number of the extension that parked the ca ll. Related Programming • FF1 (System)[...]

Call Pickup DSLT Features 4-12 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Call Pickup (CPC-S and CPC -M) DSL T s can use both direc ted and group call pickup. Direct Call Pickup Description A call to an extension can be answered from a ny other extension with the Direct Call Pickup feature. Operation 1. Lift the handset. 2. Dial “79.” 3. Ente[...]

DSLT Featu res Call PickupCa ll Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-1 3 Group Call Pick up Description Use the Group Call Pickup feature, to answer calls to other extensions within your Paging Group ( 01-07) without entering the number of the extension that is ringing. Operation 1. Lift the handset. 2. Dial “70.” Related Programming ?[...]

Call Transfer DSLT Feature s 4-14 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Call T ransfer (CPC-S and CPC -M) The DBS 824 provides two call transfer methods: blind transfer and screened transf er . Blind T ran sfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the ca lled extension to answ[...]

DSLT Featu res Ca ll Tra nsferC all Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-1 5 • Y ou can transfer a call to an extension that has Call Forwarding activated. The transferre d call will foll ow the call forwar ding path of the ex tension it is transferred to. For example, if extension “A” is forwarde d to extension “B,” calls that ar[...]

Call Waiting DSLT Fe atu res 4-16 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 4. Dial “8.” The third party need only pick up the handset to speak to the outside line. 5. Replace the handset. Related Programming • FF1 (System): Onhook (Automatic) T ransfer • FF1 (Syst em): Recall T imer fo r Extension -T ransferred CO Calls • FF1 (Syst em[...]

DSLT F eatur es Call Wait ingCall Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-1 7 T able 4-4. Call W aiting T ext Messages Message codes 0-4 cannot be used. Operation T o Set Call W aiting: 1. Lift the handset. 2. Dial the extension number . 3. Upon hearing busy tone, press “3.” 4. If you wish to send a text message, dial the desired message c[...]

Camp-on DSLT Feature s 4-18 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 • The new call is connected automatically . 2. Press HOLD ag ain to retrie ve the first c all. Related Programming • FF1 (System) Extension Class of Service Setting • FF3 (Extension): Extension Class of Service Assignment • FF3 (Extension): Call W aiting/OHV A Consider[...]

DSLT Featu res Camp -on Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-1 9 • If the Camp-on feature is not available, the phone continues to issue busy tone. 4. Replace the handset after you hear the r ingback tone. T o answer th e callback r ing: Pick up the handset when you hear the callback ring. The system automati cally dials t he called ext e[...]

Confer ence Calls DSLT Featur es 4-20 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Conference Calls (CPC-S and CPC -M) Description Conference Calls allow an extension user to add a party to an existing conversation. DSL T users can cre ate the following types of Conference Calls: • One outside line and two extensions (three-party Conference Call)[...]

DSLT Fea tures Dial “ 0” fo r At tend antDial Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-2 1 Dial “0” for Attendant (CPC-S and CPC -M) Description The Attendant can be called from any extension by pressing “0.” If multiple attendants are assigned, dial “0” calls goes to Attendant “1” first. If attendant “1” is busy , the c[...]

Do-Not-Di sturb (DND) DSLT Fe atures 4-22 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 2. Dial “88” followed by the desired trunk number (01-08) . 3. Dial the outside number . Do-Not-Disturb (DND) (CPC-S and CPC -M) Description An extension can be made unavailable by activating Do-Not-Disturb (DND). Calls to extensions with DND activated receiv[...]

DSLT Fea t ures Intercom Ca llin g Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-2 3 dif ferently , depending on whether they are trunk or intercom calls. Intercom calls receive busy tone; trunk calls are routed to the extension defined in permanent call forwarding. The following types of incoming trunk calls will follow permanent call forward setti[...]

Last Numbe r Redial DSLT Features 4-24 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 T o make an T one Call: 1. Lift the handset. 2. Dial the extension number . 3. If the system default is voice calling, dial a “1.” The called extension rings. Related Programming • FF1 (System): Ext ension Intercom Calling • FF1 (Syst em): Alert T one for V [...]

DSLT Featu res Meet -Me Answer Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-2 5 2. Dial a trunk access code (81- 86 or 9). 3. Press the REDIAL key . Considerations • If the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone. The last number dialed can then be redialed. • The Last Nu[...]

Message W aiting/Call back Request DSLT Fea tures 4-26 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 • If an external paging system or a Universa l Answer system has been installed, use Group Call Pickup to respond to the Paging call. Message W aiting/Callback Request (CPC-S and CPC -M) Description If you call an extension that is busy or does not[...]

DSLT Feature s Off-Hook Voice Announce (OHVA )Off- Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-2 7 4. Replace the handset or press the ON/OFF key . Related Programming • FF1 (System): Extension Class of Service Sett ing • FF3 (Exte nsion): Extension Class of S ervice Setting Considerations • Up to four Callback Requests can be sent to one ex[...]

Off-Hook Vo ice Announce (OHV A) DSLT Features 4-28 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 3. Upon hearing busy tone, press “5.” T o transf er a call using OHV A 1. Press the HOLD key . 2. Dial the number of t he extension to which the call will be transferred. Y our phone issues a busy tone if the extension is already on a call. 3. Press[...]

DSLT F eatur es Onho ok Dialin g Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-2 9 • Y ou cannot toggle back and forth betwee n two calls during an OHV A. Onhook Dialing (CPC-S and CPC -M) Description T o use onhook dialing, press the ON/OFF key . The DSL T does not have a microphone, so the user must lift the handset to talk. Pooled T runk Access[...]

Remind er Call DSLT Fe atures 4-30 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 • FF3 (Extension): Forced Least Cost Routing • FF8 (LCR) : LCR Settings (all) Considerations • There are seven groups of outside lines: 9 and 81-86. Some additional outside lines may not be assigned to a group. • Dialing “9” activates LCR if t he LCR option [...]

DSLT Featu res Saved N umber Redi al Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-3 1 Considerations • A sixteen-second alarm tone will be issued at the s pecified time. • One Reminder Call may be set for each telephone. • T o change the Reminde r Call, enter a new time . • If the extension is in use when the reminder call is scheduled, the[...]

Speed Dia ling DS LT Features 4-32 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 • Any previously saved number is erased when a new number is save d. • The Saved Number Redial feature can redial a number up to sixteen digits long. • A maximum of five Speed Dialing codes can be stored. Speed Dialing (CPC-S and CPC -M) Personal Speed Dialing Des[...]

DSLT F eatur es Sp eed Di aling Revise d April 20 00 DBS 82 4-3.0/3.2- 700 4-3 3 6. Press HOLD . 7. Replace the handset or press ON/OFF . T o delete a Personal Speed Dial number: 1. Lift the handset or press ON/OFF . 2. Press * . 3. Dial “80.” 4. Dial the personal speed dial number (90-99 or 900-939) . 5. Press HOLD . 6. Replace the handset or [...]

Speed Dia ling DS LT Features 4-34 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000 Operation T o dial a sys tem speed dial number: 1. Pick up the handset. 2. If necessary , access an outside line . 3. Press AUTO . 4. Dial the system speed dial code (00-89 or 000-199). Related Programming • FF1 (System): Ove rride T oll Restrict ion with SSD Numbers [...]

Revised Ap ril 2000 DBS 82 4-3.0/3.2-70 0 5-1 Chapter 5. SLT Features This chapter describes fea tures that are available with single-line telephones (SL T s). Single-line telephones are industry-standar d 2500 sets (touch tone required). SL T s a re not equipped with feature keys or line keys, so basic telephone operations are performed by pressin[...]

5-2 DBS 82 4-3. 0/3. 2- 700 R evise d Apri l 20 00[...]

SLT Features Absence Messa ge Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-3 Absence Message (CPC-S and CPC -M) Description SL T users can le ave text messages on their phones when they are away . When the unattended extension is dialed by a key phone, the text message appears on the caller ’ s phone. One of the following messages can be sel[...]

SLT Features Absence Messa ge Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-4 T o Can c el an Ab sence Message 1. Lift the handset. 2. Dial “71.” 3. Replace the handset. Related Programming • FF1 (System): Extension Class of Service • FF3 (Extension): Extension Class of Service Assignment • FF6 (Names and Messages): Absence Message s [...]

SLT Featur es Auto Re dial Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-5 settings: - Direct trunk calls - T ransferre d trunk calls. Auto Redial (CPC-S and CPC -M) Description If the Redial key is pressed when the extension is idle or receiving dial tone, the last intercom or outside number is automatically redialed. Related Programming • F[...]

Busy Override SLT Features 5-6 DBS 824- 3.0 /3 .2- 70 0 Re vise d April 20 00 • FF1 (System): Dial T one Detection T imer • FF2 (T runk): CO Busy T one Detection Busy Override (CPC-S and CPC -M) Description Extensions in the same Paging Group (1-7) can break into one another ’ s outside calls or intercom calls to relay information or to creat[...]

SLT Features Call Forwarding Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-7 Call Forwarding (CPC-S and CPC-M) Call Forwarding allows users to send their calls to another extension, to an outside line, or to voice mail. The following table shows the call forwarding featu res av ailable. T able 5-3. DBS Call Forwarding feat ures Call Forwarding-[...]

SLT Features Call Forwarding Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-8 Operation T o activate Call Forwarding: 1. Lift the handset. The phone issues intercom dial tone. 2. Dial “72.” 3. Dial the appropriate call forwarding code. 4. If you’re forwarding to an extension, enter the number of the extension you want to rece ive your call[...]

SLT Features Call Forwarding Revi s ed April 2 000 D BS 824- 3.0 /3 .2- 70 0 5-9 • FF3 (Extension): Extension Class of Service Assignment • FF3 (Extension): Permanent Call Forward T ype • FF3 (Extension): Permanent Call Forward Extension • FF10 (Speed Dialing): System Speed Dial Numbers • FF10 (Speed Dialing): Personal Speed Dial Numbers [...]

SLT Feat ure s Call Hold Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-10 forwarding will not work for any extension that is permanently call forwarded to the hunt group pilot number . Call Hold (CPC-S and CPC -M) Description Call Hold provides either exclusive or system hold, depending o n system programming. W ith Exclusive Hold, only the extensio[...]

SLT Feat ures Call Par k Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-1 1 • If your system is set to onhook transfer , and you have placed an outside call on hold and then made an intercom call, make sure the other extension hangs up before you do. If you hang up before the other extension, the held outside line will be transferr ed to that exten[...]

SLT Featur es Call P ickup Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-12 Considerations • The parke d call recalls if it is not retrieved before the Recall T i mer expires. If this happens, the user that parked the call c an retrieve it by picking up the handset. If no one retrieves the call after the Park Recall T i mer expires, the call rever[...]

SLT Featur es Call P ickup Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-13 Considerations • If more than one caller is attempting to reach the ringing extension, the Direct Call Pickup feature will answe r the call that arrives first. Once the call has been picke d up, other extensions that attempt to pick up the call receive busy tone. • Y ou [...]

SLT Features Ca ll Transfer Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-14 • Y ou can answer incoming calls, Intercom T one Calling, or Intercom V oice Calling using the Group Call P ickup feature. Y ou cannot answer Paging or Callback with this feature. • Group Call Pickup cannot be used to pick up a ringing phone in Paging Group 00. For exam[...]

SLT Features Ca ll Transfer Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-15 • FF1 (Syst em):Extension T ransfer Recall T imer for Interc om Calls Considerations • In order for users to transfer calls by flashing the switchhook, dialing the extension, and going onhook, the Onhook T r ansfer feature must be enable d. • Y ou cannot transfer a ca[...]

SLT Features Ca ll Transfer Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-16 T o use Scr eened T ransfer when O nhook T ransfer is disabled: 1. Flash the switchhook to place the outside call on hold. The phone issues intercom dial tone. 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the thi[...]

SLT Feat ure s Call Waiting Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-17 Call W aiting (CPC-S and CPC -M) Description Y ou can send a Call W aiting signal, followed by a brief LCD message, to a busy extension. The party receiving the message need only replace the handset and then pick it up again to be automatically connected to your extension. [...]

SLT Feat ure s Call Waiting Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-18 T o answer Ca ll W aiting (and disconnect the current call): 1. Replace the handset. The current call is disconnected. 2. Pick up the handset. Y ou are automatically be connecte d to the extension sending the Call W a iting. T o answer Call W a iting (without disconnecting [...]

SLT Features Camp-on Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-19 Camp-on (CPC-S and CPC -M) Description If you reach a busy extension, you ca n use the Camp-on feature to alert you with a ring when the extension becomes free. Y ou can then pick up your handset to automatic ally dial the extension. Operation T o a cti vate t he Ca mp-on feat ure[...]

SLT Featur es Conferen ce Calls Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-20 • Camp-on cannot be activated to an extension that has call forwarding turned on. • If an extension with call forwarding camps on to a busy extension, its camp-on reply is not forwarded. • An extension can only have one call camped on at a time. For example, if Ex[...]

SLT Fea tures Dial “0” fo r Att endan t Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-21 T o add an outside number: 1. Flash the switchhook to place the current call on hold. 2. Dial a trunk group number (81-86 or 9). 3. Dial the outside number . 4. Flash the switchhook when your call is answered. Related Programming • FF3 (Extension): Single [...]

SLT Featur es DTMF Stat ions Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-22 • FF1 (System): Second Attendant Position • FF1 (System): Thi rd Attendant Position • FF1 (System): Fourth Attendant Posit ion • FF1 (System): Attendant T ransfe r Extension DTMF Stations (CPC-S and CPC -M) Description The DBS 824 supports DTMF extensions on SL T A[...]

SLT Feat ure s Do-Not-Di sturb (DND) Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-23 3. Dial the outside number . 4. Replace the handset. Do-Not-Disturb (DND) (CPC-S and CPC -M) Description An extension can be made unavailable by activating Do-Not-Disturb (DND). When DND is activated at an extension, ca lls to that extension receive busy tone. Oper[...]

SLT Feat ure s Intercom Callin g Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-24 • DND and Absence Messages c ancel Call Forwa rding. Calls to an extension with DND or Absence Message turned on ar e treated dif ferently , depending on whether they are trunk or intercom calls. Intercom calls receive busy tone; trunk calls are routed to the extensi[...]

SLT Featur es Last Numbe r Redia l Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-25 T o make an T one Call: 1. Lift the handset. 2. Dial the extension number . 3. If the system default is voice calling, dial a “1.” The called e xtension will ring. Related Programming • FF1 (System): Ext ension Intercom Calling • FF1 (Syst em): Alert T one fo[...]

SLT Featur es Meet-M e Answer Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-26 3. Flash the switchhook. 4. Dial “89.” Considerations • The Last Number Redial feature can re dial a number up to sixteen digits long. • A maximum of five Speed Dialing codes can be redialed. Meet -Me Answer (CPC-S and CPC -M) Description Y ou can answer a Paging [...]

SLT Features Message Wa it i ng/ Ca l lb ack Re qu est Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-27 Message W aiting/Callback Request (CPC-S and CPC -M) Description If you try to call an extension that is busy or does not answer , you can leave a message requesting a return call. Operation T o le ave a Cal lbac k Requ est : 1. Lift the handset. [...]

SLT Featur es Offhoo k Voice Announ ce (OHVA) Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-28 Considerations • Up to four Callback Requests can be sent to any one extension. • If you call the same extension a second time and the party answers, a Callback Request you sent earlier will be cancelled. • If a Callback Request is sent to an extensi[...]

SLT Features Pooled Tru nk Access Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-29 • FF3 (Extension): Call W aiting/OHV A Considerations • If Onhook T ransfer is enabled, the held ca ll is transferred as soon as the extension sending the OHV A hangs up. The transferred ca ll is held until the extension t hat received t he OHV A compl etes the cu[...]

SLT F ea tures Speed Di aling Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-30 • FF2 (T runks): Pooled T runk Access for Group “81-86” • FF3 (Extension): Forced Least Cost Routing • FF8 (LCR) : LCR Settings (all) Considerations • There are seven groups of outside lines: 9 and 81-86. Some additional outside lines may not be assigned to a [...]

SLT F ea tures Speed Di aling Revise d April 20 00 DBS 824 -3.0/3.2 -700 5-31 System Speed Dial Description Frequently called numbers can be stored using the System Speed Dial feature. W ith CPC-S and CPC-M in standard mode, up to 90 System Speed Dial numbers (00-89) can be programmed at the Attendant Phone and c an be used by any extension. W ith [...]

Spee d Dialing SLT Fe at ures 5-32 DBS 82 4-3.0 /3.2- 700 Rev is ed Apri l 2000[...]

Revised April 2000 DBS 824-3.0/3.2-700 A-1 Ap pendix A: 2.0 Feature Update CPC-S/M V ersion 2.0 supports all features of CPC-S/M V er sion 1.1, as well as of fering support for the Panasonic 44-Series telephones (VB- 44xxx). Thoroughly review this appendix when using the DBS 824 with CPC-S/M V ersion 2.0 to make sure you understand the enhancements[...]

2.0 Featu res Update Appendi x A A-2 DBS 824- 3.0/3.2-70 0 Revised April 2 000 44-Series Phon e Support CPC-S/M V ersion 2.0 provides full support for Panasonic’ s 44-Series phones (VB-44xxx). T able 1, below , lists all 44-Series phone models and their part numbers. Most models are available in two colors: gray and black. T able 6. 44-Seri es Ph[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-3 Added Featur es New DBS features that can be e xecuted on the 44-Series phones are desc ribed below . Note: The new fea tures introduced with these phones are supported by CPC-S/M V ersion 2.0. Y ou can also use the 44-series phones with previous DBS 824 versions, but th[...]

2.0 Featu res Update Appendi x A A-4 DBS 824- 3.0/3.2-70 0 Revised April 2 000 T able 7. Key to 44- Series Small-Dis play Phone #F e a t u r e D e s c r i p t i o n 1 Mess age Indicat or Indicat es you have a message. 2 Displ ay Displays information a bout phone’ s status, menus, dialing directori es, and text mes sage informat ion. 3 Mode Key Us[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-5 Figure 3. 44-Se ries Large-Displ ay Phone T able 8. Key to 44- Series Large- Display Phone #F e a t u r e D e s c r i p t i o n 1 Mess age Indicat or Indicat es you have a message. 2 Dis pl ay Displays inf or mation about th e pho ne’ s status, menus , dialing director[...]

2.0 Featu res Update Appendi x A A-6 DBS 824- 3.0/3.2-70 0 Revised April 2 000 4 MSG Key Used fo r Auto-CallBac k to a teleph one which has left a text mes sage or to ac cess voice mess ages. 5 CONF Key Used to es tablish confer ence calls, c heck FF and one-touc h key setting s, and scro ll through mes sages. 6 MENU Key Used t o ret u rn to th e M[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-7 Directory Mode 44-Series phones only CPC-S/M V ersion 2.0 and higher Description On the small-display phones, you can use the phone’ s select keys (a s well as other keys) to scroll through a directory of existing System Speed Dial (SSD) names, Personal Speed Dial (PSD[...]

2.0 Featu res Update Appendi x A A-8 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Notes A vailable on small-display ph ones only . This feature applies to the 44-series small-display phone only (i.e., phones with a 2-line LCD display). Incompatibility with older phone versions. Directory Mode is available on the 44-Series phones only . Hot Dial Pad an[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-9 assigned to display in FF3 ExtPort# 28#. The same applies when the extension receives CO dial tone (FF3 ExtPort# 29#); during a trunk call (FF3 ExtPort# 30#); and after dialing a busy extension (FF3 ExtPort# 33#). • Use existing addresses FF1 2# 7# 1# thru 4# to assign[...]

2.0 Featu res Update Appendi x A A-10 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Handset Mute 44-Series phones only CPC-S/M V ersion 2.0 or higher Description While using t he handset (not on spea ker) during a phone conversation, you can press the MUTE key to block audio path to the other party—you can still hear them, but they can’t hear you. [...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-11 Of f -Hook Monitoring 44-Series phones only CPC-S/M V ersion 2.0 and higher Description Of f -Hook Monitoring lets you put a call on speaker while the handset is of f-hook. Y ou can still communicate with the outside party via the handset, but you will also be able to h[...]

2.0 Featu res Update Appendi x A A-12 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Analog A dapter 44-Series phones only CPC-S/M V ersion 2.0 and higher Description The Analog Adapter (VB-44100) consists of a base adapter and PC board which is installed on the underside of the phone. It is used to connect the 44-series lar ge-display phone to an analo[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-13 Operation The first device to go of f-hook will seize the line (off-hook is either lifting the handset or pressing the ON/OFF key). If th e analog device goes off-hook first, the lar ge-display phone will be unable to dial or go off-hook. Y ou can choose which device wi[...]

2.0 Featu res Update Appendi x A A-14 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Ring Patterns Not Appl icable to Analog Device. The following ring pattern addresses will not af fect the analog devic e: T r ansfer Ring Pattern FF1 2# 1# 28# (0-6)# SL T DISA Ring Pattern FF1 2# 1# 30# (0 or 1)# Inbound Ring Pattern FF2 (Trunk)# 17# (0-9)# Flash Inter[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-15 Operation T o Program V oice Mailbox Access Codes into t he MSG Key: Press PROG MSG [16-digit number] HOLD The display will reflect “Regist Data ”. T o Confirm a V oice Mailbox Ac cess Code Programmed into the Message Key . Press CONF MSG. The programmed access c od[...]

2.0 Featu res Update Appendi x A A-16 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Reprogramming the MS G key if Extension Number Digits is changed . If the DBS is reprogrammed to use a different extension numbering plan (i.e., changed from 2-digit to 3-digit extensions, 3-digit to 4-digit extensions, etc.), the V oice Mailbox Access Code must be repr[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-17 Figure 4. DSS/72 Co nsole (VB-44320) key s An s w e r R e l ea s e An s w e r R e l ea s e P anas oni c P anas oni c ABC DEF GHI JKL MN OP Q R S T UVWX YZ$% ? ' ab cd e f ghijk l mno p qr st u v w x yz ; * #= () < > B S S P FF67 FF68 FF6 9 FF70 FF71 FF72 FF61[...]

2.0 Featu res Update Appendi x A A-18 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Figure 5. DSS/72 # 1 Default Extensio n Numbers Programming The DSS/72 console (DSS #1 ... DSS #4) is assigned to its extension number in the same manner as before: T erminal T ype: FF3 (Ext Port)# 2# (1 1-14)# where... • 1 1 is the first DSS console for the first a t[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-19 The DSS/72 console’ s FF-keys ar e assigned feature codes in the same ma nner as before (the only difference is the numbering arrangement of FF-keys 1-72): FF Key Assignmen ts: FF5 (DSSP ort)# CONF (1-72) # (Code)# The Name and Message Assignment addresse s work the s[...]

2.0 Featu res Update Appendi x A A-20 DBS 824- 3.0/3.2-70 0 Revised April 2 000 EM/24 - Key Arrangemen t 44-Series phones only CPC-S/M V ersion 2.0 and higher Description The keys on the EM/24 unit (VB-44310) are arranged dif ferently from the VB-43310 model. The EM/24 unit has 2 columns x 12 rows of keys (not 3 columns x 8 rows as in the previous [...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-21 Programming The terminal type for the EM/24 is specified in the same manner as before: T erminal T ype: FF3 (E M/ 24 ExtPort)# 2# (1-48)# The EM/24 unit is linked to its extension phone in the same manner as before: EM/24 Port Ass ignment: FF3 (EM/24 ExtPort)# 3# (phone[...]

2.0 Featu res Update Appendi x A A-22 DBS 824- 3.0/3.2-70 0 Revised April 2 000 Modification to T oll Restriction Serv ice Description The program address for TRS Operator Access (FF7 1# 18#...) has been modified to allow an extension to dial “0+NX X” phone numbers, even if “0-only” dialing is denied. Programming FF7: 1# 18#... Notes: For a[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-23 Key T elephone Installat ion Note s Desi Strip Cover The 44-Series Key T e lephones are shipped with a thin green protective film over the Desi strip cover . Be sure to remove this film from both sides of the Desi cover before placing the phone in service. Key T eleph o[...]

2.0 Featu res Update Appendi x A A-24 DBS 824- 3.0/3.2-70 0 Revised April 2 000 4. Rotate the desk stand 180°. In this position it doubles as a wall mount bracket. 5. Insert the wall mount bracket into the mounting guides as shown in Figure 8. 6. Slide the wall mount bracket onto the telephone. Figure 8. Inser ting the wall mount bracket (rot ated[...]

Appen dix A 2.0 Features Updat e Revised Ap ril 2000 DBS 82 4-3.0/ 3.2-700 A-25[...]

2.0 Featu res Update Appendi x A A-26 DBS 824- 3.0/3.2-70 0 Revised April 2 000[...]

Revised April 2000 DBS 824-3.0/3.2-700 B-1 Ap pendix B: 3.0 Feature Update Thoroughly review this appendix when using the DBS 824 to make sure you understand the enhancements provided with this software releas e. The following enhancements are included with CPC S/M V e rsion 3.0: • Support is added for the PanaVOICE Digital V oice Mail system ( C[...]

3.0 Featu res Update Appendi x B B-2 DBS 824- 3.0/3.2-70 0 Revised April 2 000[...]

Revised April 2000 DBS 824-3.0/3.2-700 C-1 Ap pendix C: 3.1 Feature Update CAUTION: When using t he “Call Record” featur e in some states it is illegal to record telephone communications without the consent of all parties. In other states, it is illegal to record without the cons ent of one part y . These l aws do not make the C all Record feat[...]

3.1 Featu res Update Append ix C C-2 DBS 824- 3.0/3.2-70 0 Revised A pril 2000 PanaVOICE treats the recording message just as it would any other new message (lights the message waiting LED, displays MSG on your telephone, provides of f site message notifica tion, etc.). Retrieve the call recording just as you would any other new voice mail message.[...]

Section 70 0 - Operation Inde x Revised April 2000 DBS 824-3.0/ 3.2-700 I-1 Inde x Numerics 44-Series Telephone A-1 A Absence message attendant control 2-6 DSLT 4-3 key telephone 3-3 SLT 5-3 Account codes verified 1-4 Alarm DSLT 4-30 key telephone 3-72 Alternate attendant 2-3 Answer supervision for voice mail 1-6 Attendant features 2-1 absence mess[...]

Index Sectio n 700 - Op erat ion I-2 DBS 824-3 .0/3.2-700 Revise d April 2000 Camp -on DSLT 4-18 key telephone 3-29 SLT 5-19 Centrex/PB X compatibility 1 -13 Class of service, station 1-33 CO line key trunk access 3-30 Conferen ce calls DSLT 4-20 key telephone 3-31 SLT 5-20 Coverage groups 3-8 D Date, system 2-18 Day mode, auto 1-7 Delayed ringing [...]

Section 70 0 - Operation Inde x Revised April 2000 DBS 824-3.0/ 3.2-700 I-3 E EM/24 console 3-36 Exclusive hold 3-14 Extension relocation 1-8 F FF key extender 3-36 FF keys see "Key telephone feature s" 3-37 Figure 1-2 1-37 Flexible function keys see "FF keys" 3-37 Forwarding DSLT 4-6 key telephone 3-10 SLT 5-7 G Group call pick[...]

Index Sectio n 700 - Op erat ion I-4 DBS 824-3 .0/3.2-700 Revise d April 2000 multi-CO (MC O) appearance s 3-51 multi-line ( ML) appearances 3- 53 non-appearing outside lines 3-58 offhook signaling 3-59 OHVA 3-60 one-touch keys 3-62 one-touch voice mail access 3-65 onhook dialing 3-67 personal speed dialing 3-75 pooled trunk access 3-68 prime line [...]

Section 70 0 - Operation Inde x Revised April 2000 DBS 824-3.0/ 3.2-700 I-5 PanaVOICE Di gital Voice Mail B-1 Park attendant 2-5 DSLT 4-10 key telephone 3-17 SLT 5-11 PBX/centre x compatibility 1-13 Personal speed dialing DSLT 4-32 key telephone 3-75 SLT 5-30 Picku p direct 3-19, 5-12 DSLT 4-12 group 5-13 key telephone 3-19, 3-20 SLT 5-12 Pooled tr[...]

Index Sectio n 700 - Op erat ion I-6 DBS 824-3 .0/3.2-700 Revise d April 2000 system 3-78, 5-31 Station 1-33 Station class of service 1-33 Station hunting all versions 1-34 distributed 1-34 longest idle 1-34 Station lockout 3-81 code assignment 2-17, 3-81 Station me ssage detail record ing see "SMDR" 1-37 System hold 3-15 speed dialing DS[...]

Section 70 0 - Operation Inde x Revised April 2000 DBS 824-3.0/ 3.2-700 I-7 see "VAU" 1-45 Voice Mail B -1 Voice ma il answer supervision 1-6 call forward I D 1-12 ringing 1-44 W Walking COS confirmation 2-22 TRS class of service 1-46[...]