Ovation Software Label Printer manual

Ovation  2 Operator’s Manual[...]

CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman under license from The Monotype Corporation. Ovation  , SEAQ, and PC Batch are trademarks of Datamax Bar Code Products Corporation. As an Energy Star Partner, Datamax Corporation has determined that this product meets the Energy Star guidelines for energy eff[...]

Agency Compliance and Approvals: FCC: Thi s device complies with Part 15 of FCC rules. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in [...]

[...]

Important Safety Instructions This printer has been carefully designed to give you many years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Carefully read the installation and operating instructions provided with your printer.[...]

[...]

i ♦ Contents ♦ Getting Started 1.0 Introduction ..................................................................... 1 1.1 Unpacking and Inspection ................................................. 2 1.2 Additional Requirements .................................................. 2 1.3 Connecting Power ...........................................[...]

ii ♦ Troubleshooting 4.0 Introduction ..................................................................... 34 Appendix A ASCII Control Code Chart ........................................................ 1 Appendix B Printer Specifications ................................................................. 1 Appendix C Available Fonts and Bar Codes[...]

Ovation  2 1 ♦ Getting Started Figure 1- 1 Printer Overview 1.0 Introduction The Ovation  2 hereafter referred to as ‘the printer’, is a high quality/low cost direct thermal and optional thermal-transfer label printer. The printer’s unique construction combines a durable plastic casing with a metal print mechanism to ensure reliabilit[...]

Getting Started 2 Ovation  2 1.1 Unpacking and Inspection Inspect the shipping container(s) for damage , if damage is evident notify the shipping company to specify the nature and extent of the damage. Remove the printer from the packaging material and check the contents of the package. In addition to this manual the following items should be in[...]

Getting Started Ovation  2 3 1.3 Connecting Power The printer is powered from an external power supply that connects to the printer as shown below. Power supplies are available in both 115 and 230 AC voltages. Ensure that the power supply shipped with your printer matches your electrical service. Caution Connect power supply to printer before pl[...]

Getting Started 4 Ovation  2 1.4 Interfacing to the Printer The printer can be connected to the host via a serial or parallel cable. Figure 1- 3 Interfacing to the Printer 1.5 Interface Cables An interface cable is necessary to connect the printer to the host. The interface between the printer and the host will be either a serial RS- 232C or par[...]

Getting Started Ovation  2 5 The printer can also be connected to the host with a parallel connection. In addition, the printer has a unique feature where if you connect both the serial and parallel cables to the printer at the same time, the printer will automatically interface to the first connection, (serial or parallel) that transmits valid [...]

Getting Started 6 Ovation  2 1.7 Loading Media for Peel Configuration 1. Open the cover. 2. Push the printhead latch toward the back of the printer and raise the printhead carrier assembly. 3. Place a roll of media (labels should be facing up) on the media hub and insert into the printer. 4. Pull the Peel-off Lever forward to the ‘open’ posi[...]

Getting Started Ovation  2 7 1.8 Loading Ribbon (Thermal Transfer Option) 1. Open the cover. 2. Remove the two ribbon hubs. 3. Slide the ribbon and empty core onto the hubs making sur e that the ribbon unwinds and rewinds. Figure 1- 7 Ribbon Hub Removal 4. Place the ribbon supply hub back into the thermal transfer assembly. 5. Slide the direct/t[...]

Getting Started 8 Ovation  2 Figure 1- 8 Selecting the Print Type 6. Load the printer with media (see Section 1.6) and ribbon. When loading ribbon be sure to guide the ribbon through the printhead carrier assembly as shown below. Figure 1- 9 Routing the Ribbon 7. Close the c over. Press and hold the feed button down while powering on the printer[...]

Getting Started Ovation  2 9 1.9 Adjustments for Various Sizes of Ribbon or Media 1.9.1 Ribbon Width Adjustment The adjustable ribbon handler feature allows adjustment to the ribbon supply hub which provides optimum tension when using different widths of media or ribbon. 1. Turn ‘off’ the printer. 2. Hold the ribbon supply spindle and rotate[...]

Getting Started 10 Ovation  2 1.9.2 Media Width Adjustment The thumbwheel on the side of the printhead carrier assembly allows the printhead to be adjusted for various sizes of media. The numbers on the thumbwheel serve only as a reference point and do not correspond with a particular media width. Figure 1- 11 Thumbwheel for Media Width Adjustme[...]

Getting Started Ovation  2 11 1.10 Power-up Configuration and Self-Test With the printer off, load the die-cut media (the media must be at least 4 inches wide), and ribbon (if printing in thermal-transfer). Press and hold the feed button and turn the printer on, (the power LED should be ‘on’), continue holding the feed button until the media[...]

Getting Started 12 Ovation  2 The second label printed is the test pattern label. This label is used to determine whether the printhead is in need of replacement. 'Good' and 'Bad' Test Pattern labels are shown below: Good Test Label : Indicates that the printhead is operating normally. Bad Test Label: Streaks in test label in[...]

Getting Started Ovation  2 13 1.12 Switches and Indicators Descriptions and locations of the Printer's switches and indicators are shown below. Figure 1- 14 Switches and Indicator Locations Switch/Indicator Function ON/OFF switch Controls power to the Printer. FEED Button Printer in ready state - (LED ON) Press twice Press once Printer feed[...]

Getting Started 14 Ovation  2 1.13 Available Options Thermal Transfer Thermal transfer printing requires the use of a ribbon. The ink/wax from the ribbon transfers to the media by the printer to create an image. Thermal transfer printing provides exceptional clarity and scannability. External Cutter The external cutter provides ease of automatic[...]

Getting Started Ovation  2 15 PC-Batch Software This label-creation software package is available for IBM  PC or compatibles. Wall Mount Assembly This space-saving device allows the printer to be mounted to a wall or other vertical surface using a specially-designed mounting plate. Time/Date This feature allows the printer to maintain the cur[...]

Getting Started 16 Ovation  2[...]

Ovation  2 17 ♦ Printing Labels 2.0 Introduction Labels can be generated using RS-232 or parallel communications to a host computer or a PC with a compatible labeling software package. This chapter explains some of the basic programming commands that are required when writing programs to generate label formats. A programmer's manual can b[...]

Printing Labels 18 Ovation  2 When the printer receives an immediate command it will cease whatever it is doing and perform that command. Commands of all types must be in this sequence: 1. Attention Getter 2. Command Character 3. Parameters that must be entered by the user (if any). Command Character Must Enter Parameters? Printer Responds? Comm[...]

Printing Labels Ovation  2 19 The system-level commands are used to create formats, load and store graphic information, and control the printer. Table 2-3 provides a brief description and format of each system-level command character. Char Description Format A Set time and date Format: A wmmddyyyyhhMMjjj 16 digits total. w mm dd yyyy hh MM jjj =[...]

Printing Labels 20 Ovation  2 Char Description Format m Set metric flag, enter metric mode All references set to metric until reset n Clear metric flag, return to inch mode O Form edge offset (start of print position) O nnnn = 4 digits, in/100 or mm/10 o Cycle cutter P Enter character dump mode p Controlled pause Q Clear all memory modules q Cle[...]

Printing Labels Ovation  2 21 A STX L command switches the printer from the system level to the label-formatting mode. All command characters after STX L are interpreted as label formatting commands until the label-formatting mode is terminated with the command character E. All label - formatting commands are terminated with hex value 0D. CC Des[...]

Printing Labels 22 Ovation  2 CC Description Format X Terminate label formatting mode y Select font symbol set (optional scalable fonts only) y S xx y = ASCII (0x79) S = ASCII (0x54) xx = symbol selection z or Z Zero ( 0 ) conversion to "O" eliminates slash (/) + Make last field entered increment numeric + pii Make last entered field i[...]

Printing Labels Ovation  2 23 The commands used for bit mapped font loading are usually generated by font-creation software. However, the assign font ID number command must be sent to the printer before the font file. Font-loading commands are listed in Table 2-6. CC P PR Description * c###D N N Assign Font ID Number ### = ID Number 100 to 999 )[...]

Printing Labels 24 Ovation  2 The example shown below prints out a Code 3 of 9 bar code with a wide to narrow bar ratio of 3:1 and can be used to print any of the bar codes shown in Appendix B by altering the example's fields. Refer to Figures 2-2 and 2-3 for a brief explanation of the data fields. <STX>L<CR> D11<CR> 1A930[...]

Printing Labels Ovation  2 25 2.3 Configuration Command String The configuration command string sets the operating parameters of the printer. The command strings are described below. <STX>KD wxy <CR> where w: Bit # Function Value 0-2 Baud Rate 0=9600*, 1=600, 2=2400, 3=19200, 4=4800, 5=N/A, 6=1200, 7=9600 Test Mode 3 Word Length 0=8 [...]

Printing Labels 26 Ovation  2 @ Sets the printer to: gap (edge) media.[...]

Printing Labels Ovation  2 27 2.4 Memory Cartridges (Modules) The printer has one memory cartridge slot that can be used to store: graphic images; smooth formed fonts; and label formats that can be recalled by host computers. Caution The use of memory cartridges other than those specifically designed for the printer can cause damage to both the [...]

Ovation  2 28 ♦ Maintenance 3.0 Introduction This chapter covers the cleaning, adjusting, and some troubleshooting tips involved with your printer. In addition, the following table provides a recommended cleaning schedule for the various parts of your printer. Area Method Interval Printhead Turn off the printer before cleaning the printhead. U[...]

Maintenance Ovation  2 29 3.1 Cleaning the Printhead Warning: Turn ‘off’ the printer and unplug the unit from the outlet before cleaning the printhead. 1. Turn ‘off’ the printer and open the cover. 2. Push the printhead latch back toward the back of the printer and raise the printhead carrier assembly. 3. Using a cotton swab dipped in is[...]

Maintenance 30 Ovation  2 3.2 Fine Printhead Adjustment A fine printhead adjustment set screw is located on top of the printhead carrier assembly that can used for adjusting print quality. This adjustment is set at the factory and should not need further adjusting; however, with different types and thickness of media some adjustment may be neces[...]

Maintenance Ovation  2 31 3.3 Printhead Replacement (203 DPI) Removal: 1. Turn off the printer. 2. Unlatch the prin thead carrier assembly. Loosen the printhead screw until it is free from the printhead. Carefully remove the printhead from the printhead carrier assembly. 3. Remove the printhead cables from the back of the printhead. Figure 3- 4 [...]

Maintenance 32 Ovation  2 3.4 Printhead Replacement (300 DPI) Removal: 1. Turn off the printer. 2. Unlatch the printhead carrier assembly , Loosen the printhead screw until it is free from the printhead. Carefully remove the printhead from the printhead carrier assembly. 3. Remove the printhead cables from the back of the printhead. Figure 3- 5 [...]

Maintenance Ovation  2 33[...]

Ovation  2 34 ♦ Troubleshooting 4.0 Introduction Occasionally situations occur that require some troubleshooting skills. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the feed button to c[...]

Troubleshooting Ovation  2 35 The ribbon does not advance (The printer advances paper but ribbon does not advance). • The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper. • A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that [...]

Troubleshooting 36 Ovation  2 Printer fails to turn on • A fuse may be blown, call for service. • Faulty AC cord. • A bad power switch may exist on the printer, call for service. • A faulty AC wall outlet. Label advances 1-2 inches before a fault indication • The ribbon is installed incorrectly. Make sure that the dull side (side with [...]

Troubleshooting Ovation  2 37[...]

[...]

Ovation  2 A- 1 Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex NUL 0 00 32 20 @ 64 40 ` 96 60 SOH 1 01 ! 33 21 A 65 41 a 97 61 STX 2 02 Ò 34 22 B 66 42 b 98 62 EXT 3 03 # 35 23 C 67 43 c 99 63 EOT 4 04 $ 36 24 D 68 44 d 100 64 ENQ 5 05 % 37 25 E 69 45 e 101 65 ACK 6 06 & 38 26 F 70 46 f 102 66 BEL 7 [...]

ASCII Control Code Chart A- 2 Ovation  2 Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 ª 166 A6 ã 198 C6 µ[...]

Ovation  2 B- 1 Appendix B Printer Specifications Mechanical Width 8.8" (22.35 cm) Depth 10.1" (25.65 cm) Height 6.2" (15.75 cm) Weight 7 lbs. (3.2 kg) Operating Temperature 40 ° F to 100 ° F (4 ° C to 38 ° C) Printer Specifications Print Type Direct Thermal Print Speed 1, 1.5, and 2" per second Resolution 203 dpi (8 dots[...]

Printer Specifications B- 2 Ovation  2 Media/Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.65" (118 mm) Max. Print Width 4.1" (104 mm) Min. Print Width 1" (25 mm) Max. Print Length 12" (305 mm) with standard RAM Min. Print Length .375" (.95 cm) .5" (1.27 cm) w/ Present Sensor Media Th[...]

Printer Specifications Ovation  2 B- 3 Fonts 10 Resident Styles Resident Fonts Expandable to 8x Reverse Image Rotated 0, 90, 180, 270 degrees Available Bar Codes Code 39, Ext Code 39, Code 93, Ext Code 93, Code 128 UCC, Code 128 A, B & C, Codabar, Interleaved 2 of 5, UPC-A, UPC-E, UPC Ship C Code, EAN-13, EAN-8, EAN 128, POSTNET, MaxiCode, P[...]

Printer Specifications B- 4 Ovation  2[...]

Ovation  2 C- 1 Appendix C Available Fonts and Bar Codes All character fonts and bar codes available with the printer are described in this section. Each font and bar code has a name associated with it for use in programming. Human-readable fonts have numeric names while bar code fonts have alpha names. Uppercase alpha names will print bar codes[...]

Available Fonts and Bar Codes C- 2 Ovation  2 Table B-2 lists the font sizes. The numbers indicate the number of dots. FONT HEIGHT WIDTH SPACING Font 0 7 5 1 Font 1 13 7 2 Font 2 18 10 2 Font 3 27 14 2 Font 4 36 18 3 Font 5 52 18 3 Font 6 64 32 4 Font 7 32 15 5 Font 8 28 15 5 Table B- 2 Font Sizes Font 0 96-character alphanumeric, upper and lowe[...]

Available Fonts and Bar Codes Ovation  2 C- 3 Font 4 62-character alphanumeric, uppercase. Font 5 62-character alphanumeric, uppercase. Font 6 62-character alphanumeric, uppercase.[...]

Available Fonts and Bar Codes C- 4 Ovation  2 Font 7 OCR-A, size I. Font 8 OCR-B, size III. Font 9 Internal Triumvirate font. Point sizes are selected by the number in the bar code height. Larger point sizes can be obtained by increasing the height and width multipliers (see the Programmer's Manual for more information).[...]

Available Fonts and Bar Codes Ovation  2 C- 5 Bar Codes Font Length Cksum Valid ASCII Characters Bar widths A Varies No 32, 36, 37, 42, 43, 45-57, 65-90 2:1 - 3:1 B 11 Yes 48-57 Numeric only Option V used in the 6th & 7th position 2:1 - 4:1 C 6 Yes 48-57 Numeric only 2:1 - 4:1 D Varies No 48-57 Numeric only 2:1 - 3:1 E Varies M-103 32-127 2:[...]

Available Fonts and Bar Codes C- 6 Ovation  2 Bar Code A Code 3 of 9 Bar Code B UPC-A Bar Code C UPC-E Bar Code D Interleaved 2 of 5 Bar Code E Code 128 Bar Code F EAN-13 Bar Code G EAN-8 Bar Code H Health Industry Bar Code (HBIC)[...]

Available Fonts and Bar Codes Ovation  2 C- 7 Bar Code I Codeabar Bar Code J Interleaved 2 of 5 w/modulo 10 checksum Bar Code K Plessey Bar Code L Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars Bar Code M 2 Digit UPC addendum Bar Code N 5 Digit UPC addendum Bar Code O Code 93 Bar Code p Postnet[...]

Available Fonts and Bar Codes C- 8 Ovation  2 Bar Code Q UCC/EAN Code 128 Bar Code R UCC/EAN Code 128 KMART NON EDI Bar Code S UCC/EAN Code 128 Random Weight Bar Code T Telepen Bar Code u UPS MaxiCode Bar Code v FIM Bar Code z PDF-417[...]

Ovation  2 D- 1 Appendix D Error Codes The error codes that may be transmitted by the printer are described here. Lowercase "v" There is an input buffer overflow situation. Uppercase "R" This code is sent every time the printer is turned on. It signals that there was a hardware reset. Uppercase "T" This code signals[...]

Error Codes D- 2 Ovation  2[...]

Ovation  2 E- 1 Appendix E Warranty Information Datamax Limited Warranty Statement Ovation  2 Label Printer Printer Datamax Corporation warrants to Purchaser that under normal use and service, the Ovation  2 Label Printer purchased hereunder shall be free from defects in material and workmanship for a period of one year, (365 days), from t[...]

Warranty Information E- 2 Ovation  2 Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first, for the Ovation  2 Label Printer thermal printhead. This one year, (365 day), warranty is valid only if a Datamax-approved thermal or thermal transfer label media is use[...]

Warranty Information Ovation  2 E- 3 General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an 'as is' basis without warranty. Except and to the extent expressly provided herein, and in lieu of all other warrantie[...]

Warranty Information E- 4 Ovation  2[...]