Nortel 2001 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Nortel 2001. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoNortel 2001 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Nortel 2001 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Nortel 2001, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Nortel 2001 deve conte:
- dados técnicos do dispositivo Nortel 2001
- nome do fabricante e ano de fabricação do dispositivo Nortel 2001
- instruções de utilização, regulação e manutenção do dispositivo Nortel 2001
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Nortel 2001 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Nortel 2001 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Nortel na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Nortel 2001, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Nortel 2001, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Nortel 2001. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    Nortel Networks Communication Server 100 0 IP Phone 2001 User Guide Title page[...]

  • Página 2

    [...]

  • Página 3

    Revision history 3 Revision history September 2004 Standard 2.00. This d ocument is up-issued to support Nortel Netwo rks Communication Server 10 00 Release 4.0. June 2004 Standard 1.00. Th is document is issued to support Nor tel Networks Com municatio n Server 1000 Rele ase 4.0.[...]

  • Página 4

    Revision history 4[...]

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    Contents 5 Contents About the IP Phone 2001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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    Contents 6 Make a System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 7

    Contents 7 Use Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Virtual Office login . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 8

    Contents 8[...]

  • Página 9

    About the IP Phone 2001 9 About the IP Phone 2001 The IP Phone 2001 brings voice and data to the desktop by connecting directly to a Local Area Network (L AN) through an Ethern et connection. Note 1: Not all featur es are av ailable on all telephone s. Consult your system adm inistrator to verify whic h features are available for your use. Note 2: [...]

  • Página 10

    About the IP Phone 2001 10 Figure 1 illustrates the IP Phone 2001. Figure 1: IP Phone 2001 Telephone controls Note: Your IP Phone 2001 may come with optional key caps. Text in parenthesis ind icate labe ls appearing on the key caps. For examp le, (Goodbye ). Use the Volume control bar to adjust the volume of the ringer, handset, and spea ker. Press[...]

  • Página 11

    About the IP Phone 2001 11 (Goodbye) Use the Goodbye key to terminate a n active call. (Hold) Press the Hold key to put an active call on hold. Pr ess the Line (DN) key to re turn to the caller on hold. (Msg/Inbox) Press the Message (Inbox) key to access your voice mailbox. Use the Navigation keys to scroll through menus and lists app earing on the[...]

  • Página 12

    About the IP Phone 2001 12 Note 1: Press the Services key to ex it from any menu or menu item. Note 2: The Password Ad min menu m ay not be available on your IP Phone 20 01. Consult your system administrator. Soft keys (self-labeled) are located below the LCD screen disp lay. The LCD screen display above the key changes, based on the active feature[...]

  • Página 13

    About the IP Phone 2001 13 Telephone display The IP Ph one 2001 has two dis play areas: • The upper display ar ea contains single-line infor mation for items such as the caller number, caller name, featur e prompt strings, user-entered digits, d ate and time information, and set information. • The lower display area provid es soft key label inf[...]

  • Página 14

    About the IP Phone 2001 14 Call features and Flexible Feature Codes System administration is required for call features and Fl exible Feature Codes (FFCs). Contact your system administrator to configure these features and code s on your telephone . Call features and FFCs must be assigned to your telephone and supported by system software. Security [...]

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    About the IP Phone 2001 15 4. Use the keypad to enter your pa ssword at the prompt. 5. Press the Navigation keys to scroll and highlight New Passwor d . 6. Press the Select key. 7. Use t he keypad to enter the new password. 8. Press the Select key to accept the new password. Note: If you have been locked out of your IP Phone 2001, or have forgotten[...]

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    Connect the IP Phone 2001 components 16 Connect the IP Phone 2001 components Before you begin Steps 1. Connect one end of the handse t cord to the handset jack (ide ntified with a handset icon) on the back of th e telephone. Connect the oth er end to the jack on the handse t. 2. Conne ct one en d of the CAT-5 line cable to th e LAN Eth ernet por t [...]

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    Connect the IP Phone 2001 components 17 Figure 3: IP Phone 2001 connections[...]

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    Configure options on the IP Phone 2001 18 Configure options on the IP Phone 2001 The IP Phone 2001 Services menu lists the following submenus: •T h e Telephone Option menu enables you or your system administrator to configure telephone prefere nces. •T h e Password Admin menu enables you or your system administrator to change the Station Contro[...]

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    Configure options on the IP Phone 2001 19 Use the Telephone Option menu To use t he Telephone Opt ion menu: (Service s) 1. Press the Services ke y. 2. Press the Navigation keys to scroll and highlight Telephone Option . 3. Press the Select key. 4. Press the Navigation keys to scroll and highlight an option (for examp le, Language... ). 5. Press the[...]

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    Configure options on the IP Phone 2001 20 Adjust volume To adjust the volume, press the Services key and select Volume adjustment. .. from the Te lephone Opti on menu. Choose one of the following: • Ringer • Handset • On-hook dialing/liste n • Buzzer To adjust Ringer volume: 1. Press the Navigation keys to scroll and highlight Ringer . 2. P[...]

  • Página 21

    Configure options on the IP Phone 2001 21 To adjust Han dset listen volume: 4. Choose one of the following: — Press the Select key to save the volume level and return to the Telephone Opt ion menu. — Press the Cancel key to k eep existing settings. 1. Press the Navigation keys to scroll and highlight Handset li sten . 2. Press the Select key. 3[...]

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    Configure options on the IP Phone 2001 22 To adjust On-hook di aling/listen volume: 1. Press the Navigation keys to scroll and highlight On-hook dialing/listen . 2. Press the Select key. 3. To increase or decrease the On-hook dialing/listen volume, choose on e of the following: — Press the Lower/Higher soft ke ys. — Press the Navigation keys. 4[...]

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    Configure options on the IP Phone 2001 23 To adjust the Bu zzer volume: 1. Press the Navigation keys to scroll and highlight Buzzer . 2. Press the Select key. 3. To increase or decrease th e buzzer volume, choose one of the following: — Press the Lower/Higher soft ke ys. — Press the Navigation keys. 4. Choose one of the following: — Press the[...]

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    Configure options on the IP Phone 2001 24 Adjust display screen contrast To adjust the LCD display screen contra st, press the Services key and select Contrast adjustment from the Telephone Option menu. To adjust d isplay screen contrast: 1. To increase or de crease the display contrast level, choose one of the following: — Press the Lower/Higher[...]

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    Configure options on the IP Phone 2001 25 Select a language The display is available in mu ltiple languages. To choo se a language, press t he Services key and select Language… from the Tele phone Option menu. To sele ct a lan guage: 1. Press the Navigation keys to scroll and highlight the desired langu age (for exampl e, Germa n [Deu tsche]). 2.[...]

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    Configure options on the IP Phone 2001 26 Select Date/Time format There are se veral Date/T ime formats. Formats ar e based on the 12-hou r clock and the 24-hour clock.To sele ct a date/time format, press the Services key and select Date/T ime… from the Telephone Option menu. To select a date /time fo rmat: 1. Press the Navigation keys to scroll [...]

  • Página 27

    Configure options on the IP Phone 2001 27 Select Local DialPad Tone The Local DialPad To ne option enables a pressed telephone dial key to produce Dual Tone Multi-Frequency (DTMF) sounds, a sin gle tone, or no sound. To choose a local dia lpad tone, press the Services key and select Local DialPad Tone from the Telephone Optio n menu. To select Loc [...]

  • Página 28

    Configure options on the IP Phone 2001 28 Select Ring type The Ring type option sets the tele phone’s ring tone . To choose a ring type, pres s the Services key and select Ring type… from the Telephone Option menu. To choose a ring type: 1. Press the Navigation keys to scroll and highlight on e of the ring types . 2. Press the Play key to sampl[...]

  • Página 29

    Configure options on the IP Phone 2001 29 View set information The set information option displays th e following set-spec ific information: • IP address • Hardware ID of the IP Phone • Current firmwar e version To view set in formation, press the Services key and select Set Info from the Telephone Option menu. To view set informati on: 1. Pr[...]

  • Página 30

    Make a call 30 Make a call This section desc ribes featur es asso ciated with making a call. There are several ways to make a call from an IP Phone 2001. Use Off-hook dialing Use On-hook dialing 1. Lift the ha ndset. 2. Dial the number. or 3. To terminate the call, choose one of th e following: — Replace the handset into the cradle . — Press th[...]

  • Página 31

    Make a ca ll 31 3. Dial the number when the d ial tone sounds. 4. When t he called party ans wers, lift the handse t. or 5. To terminate the call, choose one of th e following: — Replace the handset into the cradle . — Press the Goodbye key. (Goodbye)[...]

  • Página 32

    Make a call 32 Use Predial Use the Predial fea ture to enter, preview, and edit numb ers before dialing. To use Pred ial: To edit a Predial nu mber: 1. Without selecting the Line (DN) key, enter the number to be dialed. (Line) 2. Press the Line (DN) key to dial the number . 3. Lift the handset wh en the called party answers. 1. Without selecting th[...]

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    Make a ca ll 33 (Line) 3. Press the Line (DN) key to dial the number .[...]

  • Página 34

    Make a call 34 Activate Ring Again Use the Ring Again feature if you rece ive a busy to ne or if there is no answer. Your IP Phone ri ngs when the person you called becom es available. Ring Ag ain automatically redials the number. To activa te Ring Agai n: To call a Ring Again party when you receive not ification: 1. Dial a number and receive a bus[...]

  • Página 35

    Make a ca ll 35 To deactiva te Ring Again bef ore notificat ion: Redial last number called Use the Last Number Redial feature to automatically redial the last dialed number. To use La st Number Re dial: Choose one of the following: or Choose one of the following: — Before hear ing the notifi cation to ne, press the Ring Again key a second time. ?[...]

  • Página 36

    Make a call 36 Use Speed Call Use the Speed Call feature to place inte rnal and external calls by dialin g a one-, two-, or thre e-digit code. To create a Speed Call number: To make a Speed Call: 1. Press the Speed Call Controller key. The triangular icon flashes, indicating programmin g mode. 2. At the prom pt: — Enter a one-, two-, or three- di[...]

  • Página 37

    Make a ca ll 37 Make a System Speed Call Use the System Speed Call featu re to dial Speed Call codes that override dialing re strictions p laced on your tele phone. To make a System Spee d Call: 3. Dial the Speed Call code to automat ically dial the num ber. 1. Lift t he handset. 2. Choose one of the following: — Press the System Speed Call key. [...]

  • Página 38

    Answe r a call 38 Answer a call Each incoming ca ll causes the teleph one to ring and the Message Indica tor lamp to flash. To answer a call: Note: Do not use the Line (DN) key to answer a call. Lift th e handset.[...]

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    While on an active call 39 While on an active call This section desc ribes featur es available du ring an active call. Place a call on hold Use the Hold feature when ta lking on one line a nd another call arrive s on a second line. Reta in the original call by putt ing it on hold and then answer the second call. To place a call on ho ld: To retr ie[...]

  • Página 40

    While on an a ctive call 40 To return to the original cal l, if the t ransfer is incompl ete: Use Timed Reminder Recall Use the Timed Reminder Recall fe ature to receive a reminder tone when a transferred call is not answe red. To activate Timed Reminder Recall: 2. Dial the DN number to which the call is transfer red. 3. When that number ring s or [...]

  • Página 41

    While on an active call 41 If the t ransferred ca ll is not answered, your telephone rings: or — Replace the handse t before the extension answers. Note: If the transfer is complete, the recall timer stops. 1. Lift t he handset to reconnect to the original caller. 2. Choose one of the following: — Press the Transfer key and repeat the transfe r[...]

  • Página 42

    While on an a ctive call 42 Use Call Park Use the Call Park feature to hold temporarily (parked ) and retrieve a call from any telephone. Usin g Call Park does not tie up a line and, when configured network-wid e, can be used across networks. A System Park Extension can be set to automatically park most calls. To park a call on the System Park DN o[...]

  • Página 43

    While on an active call 43 To retrie ve a parke d call: 1. Lift the handset. 2. Press the Park ke y. 3. Dial the DN where yo u park ed the ca ll. Note: If a parked call is not retrieved within a specified time period, it ring s back to your teleph on e or the attendan t.[...]

  • Página 44

    While on an a ctive call 44 Record a Calling Party Number Use the Calling Party Num ber feature to record a caller’s number, or to charge a call to an account nu mber, during an establish ed call. To record a caller’s number f or accounting purposes: 1. Press the Call Party key. The caller is placed on hold. 2. Dial a charge account nu mber or [...]

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    While on an active call 45 Trace a Malicious call Use the Ma licious Call Trace fe ature to trace nu isance calls within you r system. Note: This is not a default feature. Contact your system ad ministra tor to configure this feature o n your telephone. To acti vate C all Trac e: or 1. Press the Trans fer key or the Conference key. 2. Dial the SPRE[...]

  • Página 46

    While away from your de sk 46 While away from your desk This section desc ribes featur es that are used when you are away from your desk. Use Call Forward Use the Call Forward fe ature to direct incom ing calls to ring on another line (DN). If the telephone is in the proc ess of ringing, that call cannot be forwarde d. To forward your calls or chan[...]

  • Página 47

    While away from your desk 47 To reinstate Ca ll Forward to th e same number: Use Internal Call Forward Use Intern al Call Forward to accep t on ly calls originating at internal DNs to ring at another DN. Calls originat ing outside your te lephone system still ring at your telep hone. Current incoming calls cannot be forwar ded. To activat e Interna[...]

  • Página 48

    While away from your de sk 48 Use Remote Call Forward Use the Remote Call Forwar d feature to forward calls (from any telephone other than your own) to any telephone. To activate Re mote Call Forward: 1. Lift t he handset. 2. If calling from a telephone outside the system, dial your direct system acc ess number and wait for dial tone. 3. Dial the R[...]

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    While away from your desk 49 To deactiva te Remote Call Forwa rd: 7. Press the # key. 1. Lift t he handset. 2. If calling from a telephone outside the system, dial the direct system access number and wait for the dial tone. 3. Dial the Remote Call Forward Deactiva te FFC. 4. Dial your Station Control Password . 5. After hearing the di al tone, dial[...]

  • Página 50

    While away from your de sk 50 Secure your telephone The Electro nic Lock fe ature is c o ntrolled using your Station Contro l Password. To change your St ation Control Password , please refer to “Security featur es” on page 14. To lock you r telephone: To unlock your te lephone: 1. Lift t he handset. 2. Dial the Electronic L ock Activate FFC. 3[...]

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    While away from your desk 51 3. Dial your Station Control Password . 4. Choose one of the following: (Goodbye) — If dialing locally, press the Goodbye key. — If dialing the FFC re motely, dial your DN.[...]

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    Talk with more than one person 52 Talk with more than one person This section desc ribes feat ures that enab le conversat ions betwee n more than two people. Set up a conference call Use the Conference fe ature to set up a conference call fo r three or six people, including yourself. Th e number of people the Conference feature supports depends on [...]

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    Talk with more than one person 53 If the person you at tempt to add to the conference is una vailable: (Goodbye) 1. Press the Goodbye key. (Line) 2. Press the Li ne (DN) key to return to your original call .[...]

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    Talk with more than one person 54 Use Group Call Use the Group Call feature to automatically ca ll members of a predefined group, on e at a time, until th ey all answer . To call group members: To answer a Group Call: Note: When you answer a Group Call, three 10-second tone s notify you that there is a group ca ll on your extension. 1. Lift t he ha[...]

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    Talk with more than one person 55 To end a Group Call: (Goodbye) Press the Goodbye key. Note: When the person who made the group call disconnects, the ca ll terminates for all member s of the group. However, the member s of the Group Call can disconne ct from the call and not affect othe r members on the call.[...]

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    Work without interruption 56 Work without interruption This section desc ribes featur es that provid e uninterrup ted work time. Use Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers. To acti vate Ma ke Set Busy : To deactiva te Make Se t Busy: 1. Lift the handset. 2. Enter the M ake Set Bu sy Activa te F[...]

  • Página 57

    Additional call features 57 Additional call features Contact your system administrator to determine if the following c all features are available on your telephone. Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an ann ouncement ove r a paging system. To use Call Pag e: 1. Lift t he handset. 2. Dial the Page[...]

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    Additional call features 58 Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account. The Forced Char ge feature charges lo ng-distance calls from a telephone restricted to local calls. To charge a local or long-dist ance call to an account be fore you dia l: To charge a call in progress: 1. Lift t he[...]

  • Página 59

    Additional call features 59 To charge a call to an account when you tr ansfer a call: 3. Dial the charge account number. (Line) 4. Press the Line (DN) key to return to the call. 1. Press the Trans fer key. The call is placed on hold. 2. Dial the Call Detail Recording FF C. 3. Dial the charge account numbe r. 4. After the dial tone, dia l the number[...]

  • Página 60

    Additional call features 60 To charge a call to a n account when you add someon e to a confer ence call : 1. Press the Conference key. The call is placed on hold. 2. Dial the Call Detail Recording FF C. 3. Dial the charge account numbe r. 4. Dial the number of the person you wa nt to add to the conference . 5. Press the Conference key.[...]

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    Additional call features 61 Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Fo rced Camp -on. Use Enhan ced Overrid e to make a simple call or a consultation call, such as placing a call on hold and calling another party. To use Enhanced Ove rride: To disconn ect Enhanced Over ride: You receive[...]

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    Additional call features 62 Use Forced Camp-on Use the Forced Camp-o n feature to automatically ring another telephone (internal or externa l) immediately afte r that telephone disconn ects from its current call. To use For ced Camp-on: To answer a call camped- on to your extension: You receive a busy sig nal after dialing a telephone n umber. 1. E[...]

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    Additional call features 63 Override a busy signal Use the Override feature to over ride a busy signal and interrupt another call. To override a bus y/engaged signal: To end the connect ion: Use Privacy Release Use the Privacy Release feature to enable one or more peo ple who share your DN to join a call. To use Privacy Release on an est ablished c[...]

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    Additional call features 64 Use Radio Page Use the Radio Page feature to page a person and stay on the line until they answer. The paged pe rson answers the call after entering a special Page Meet–me code from any teleph one. To use Automati c Preselecti on (Meet–me page): 1. Lift t he handset. 2. Dial the Radio Paging Access FFC. The paging to[...]

  • Página 65

    Additional call features 65 To use Auto matic Post selectio n: The called party is either busy on the telephone or away from the de sk. To page the called party, there is no need to redial the numbe r of the called party. To answer a Radio Page: If you carry a Radio Pager, a page ind icates that someone diale d your line (DN). I f the Radi o Page s[...]

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    Additional call features 66 3. Dial your own DN to connect to the paging caller. If the caller has hung up, a steady, high-pitch ed (Number Unavailable ) tone s ounds.[...]

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    Additional features 67 Additional features Virtual Office When you are away from your office telephone, use th e Virtual Office feature to transfer calls and all of your telephone' s features to a remote telephone. Note 1: Consult your syste m adminis tra tor to verify if the Virtual Office feature is available fo r your use. Note 2: When desi[...]

  • Página 68

    Additional features 68 4. Enter y our User ID (for exam ple, your DN including the access code) at the prompt. Note: This must be an ESN number. 5. Press the Select key. 6. At the prompt, enter the home Station Control Password (SCPW) . Note 1: If the User ID is not found locally, the me ssage “Locating Remote Server” displays. Note 2: After th[...]

  • Página 69

    Additional features 69 Virtual Office on your remote telephone Figures 4 to 7 illustrate IP Phones logged on to an IP Phone 2001 using Virtual Office. Figure 4: Logged on to an IP Phone 200 1 using an IP Phone 2001 Figure 5: Logged on to an IP Phone 2001 using an IP Phone 2002[...]

  • Página 70

    Additional features 70 Figure 6: Logged on to an IP Phone 200 1 using an IP Phone 2004 Figure 7: Logged on to an IP Phone 200 1 using an IP Softphone 2050 On the displays of IP Phone 20 02 and 2004, and IP Softphone 2050, the feature keys rema in empt y (except for the appear ance of your DN) as your IP Ph one 200 1 does not suppo rt feat ure keys.[...]

  • Página 71

    Additional features 71 Virtual office on yo ur office telephone When activa ted for Virtu al Office by a remote teleph one, your office telephone is logged out and is no longer operational. A Logged Out messa ge displays on your telephone aler ting you that your office telephone is being used for Virtual Office.[...]

  • Página 72

    Additional features 72 To regain operation of a telephone b eing used for Virt ual Office: Virtual Office logout To log out from a r emote tele phone: Choose one of the following: 1. To completely disconnect your office telephone from the re mote telephone: a. Press the Home key. b. Enter y our User ID and passw ord (this logs the off ice telephon [...]

  • Página 73

    Additional features 73 Troubleshoot Virt ual Office When you use Virtual Office, er ror messages may display on-screen. The following table lists error me ssages a nd action s to corre ct the ca uses. Table 1: Troubleshoot Vi rtual Office (Part 1 of 3) Displayed Message Probable Cause Action Busy, try again Remote IP Phone is active (not idle). Wai[...]

  • Página 74

    Additional features 74 Locked fr om Login Three failed attempts to enter the correct Station Control Password. Wait one hour for the lock to clear automatically, or notify system administrator to clear lock. Permission Denied (1) Remote telephon e has no Station Control Pa ssword. Notify system administrator. Permission Denied (3) Incorrect User ID[...]

  • Página 75

    Additional features 75 Permission Denied (6) Incorrect User ID entered. Enter correct User ID. Incorrect Station Control Pa ssword entered. Select Retry, and try again with th e correct Station Control Password. Server Unreac hable (1) Network problem. Notify system administrator if problem persists. Server Unreac hable (2) Network problem. Notify [...]

  • Página 76

    Additional features 76 Media Gateway 1000B The Media Gate way 1000B (MG 1000 B) telephone can oper ate in Normal or Local mode. Normal Mode The telephone register s with the Main Office and receive s telephone services from the Main Off ice. At an y time during Normal Mode, you can check local mode fu nctionality (make and receive call s) by enabli[...]

  • Página 77

    Additional features 77 Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality. Note: If the Resume Normal Mode comm and is not performed afte r testing, the telephone automatically returns to Normal Mod e in ten minutes. (Service s) 1. Press the Services key to access the Services menu. 2[...]

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    Additional features 78 Troubleshoot MG 10 00B When you use MG 1000B, error messages may display on–scre en. The following table lists error me ssages a nd action s to corre ct the ca uses. Table 2: Troubleshoot MG 1000B Display Message Probable Cause Action Local Mode Test Local mode. Press the Services key, and then select Resume Normal Mode . N[...]

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    Hospitality features 79 Hospitality features Hospitality features a re intended for hotel operations. Set Automatic Wake-Up Use the Automatic Wake-Up feature to receive a timed reminder call. From your te lephone, you can program the system to automatically p lace a call to yourself at a predetermined time. When you answer the call, recorded music [...]

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    Hospitality features 80 To quit an Automa tic Wake-U p call: To verify the time for the Automa tic Wake-U p call: 1. Lift t he handset. 2. Dial the Automa tic Wake-Up Qu it FFC. (Goodbye) 3. Press the Goodbye key. 1. Lift the handset. 2. Dial the Automa tic Wake-Up Verify FFC. 3. Dial the Automa tic Wake-Up time in a 24-hour time form at (hhmm). If[...]

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    Flexible Feature Codes (FFCs) 81 Flexible Feature Codes (FFCs) Use this table to keep track of th e FFCs assigned by your system adminis trator. FFC Feature FFC Feature Automatic Wake-Up Activate Malicious Call Trace Automatic Wake-Up Deactivate Pickup R inging Num ber Automatic Wake-Up Verify Remote Call Forward Activate Call Detail Recording Char[...]

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    Flexible Feature Codes (FFCs) 82[...]

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    Terms you should know 83 Terms you should know Attendant A telephone oper ator in your organization. Calling Party Name Display Information appearing on the LCD display screen such as the caller’s name and teleph one number. The system mu st have CPND enabled. Category 5 (Cat5) Balanced 100 Ohm cable and associa ted connecting ha rdware whose tra[...]

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    Terms you should know 84 Fixed key The hard-lab eled keys on your telephone. Flexible Feature Codes (FFCs) Specialized codes entered using the dial pad that enable feature s (for example, Ring Again) . Goodbye key A fixed key used t o end an active ca ll. Indicator An LCD or an LED that indicates the status of a feature by the flash, wink, steady o[...]

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    Terms you should know 85 Message waiting indicator/Inco ming call indicator An LCD or an LED that indicates the status of a feature by the flash, wink, steady on, or off. Navigatio n keys Keys used to scroll through menus and lists appearing on the LCD display screen. Off-hook Any line selected to make a call or receive an incoming call. The term o[...]

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    Terms you should know 86 Soft keys (self-labeled) A set of keys programmed by your system administrator . These four keys located directly belo w the display area have four programmable la yers. These keys are also used to configure parameters i n the Telep hone Option menu. Special dial tone The three consecutive tones follow ed by dial tone that [...]

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    Terms you should know 87 Volume control bar A rocker bar you press to increase or decrea se the volume of the ringer, handset, headset, and the spe aker.[...]

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    Terms you should know 88[...]

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    Index 89 Index A About the IP Phone 2 001 9 Answer a call 38 Attendant 83 Automatic Wake-Up 79 B Basic features 9 C Call features and Flexible Feature Codes 14 Call Forward 46 Call Page 57 Call Page Connect 57 Call Park 42 Call party information 83 Calling Party Number 44 Charge a call or char ge a for ced call 58 Conferen ce call 52 Contrast ad ju[...]

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    Index 90 Local DialPad Tone 27 M Make Set Busy 56 Malicious call trace 45 Media Gateway 1000B 76 Meet-me page 64 Message key 11, 84 Message waiting in dicator 12, 85 N Navigation keys 11, 85 O Off-hook 85 Off-hook dialing 30 On-hook dialing 30 Override 61 Override a b usy signal 63 P Page Meet-me code 64 Paging tone 85 Predial featur e 32 Privacy R[...]

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    Index 91 phone 71 Virtual Office on your remote telephone 69 Volume ad justment 20 Volume control ba r 10[...]

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    Index 92[...]

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    Nortel Networks Communication Server 100 0 IP Phone 2001 User Guide Copyright © 2004 Nortel Networks All Rights Reserved Information is subject to change withou t notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and ma nufacturing may warrant. SL-1, Meridian 1, and Succession are tradema[...]