Nortel Networks Remote Gateway 50 manual

Nortel Communi cation Server 1000 Nortel Communication Server 1000 Release 4.5 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Document Number: 553-3001-207 Document Release: Standard 2.00 Date: January 2006 Year Publish FCC TM Copyright © Nortel Networks Limited 2006 All Rights Reserved Produced in Canada Informatio[...]

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Page 3 o f 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 4 Revision history January 2006 Standard 2.00. This document is up-issued for CR Q012 02736, with information on reconfigu ring Call Server alarm notification lev els if necessary when configuring Adaptive Network Bandw idth Management. See pages 76 and 8[...]

Page 4 of 258 Revision history 553-3001-207 Standard 2.00 January 20 06[...]

Page 5 o f 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 8 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Page 6 of 258 Contents 553-3001-207 Standard 2.00 January 20 06 SRG information required by the main office . . . . . . . . . . . . . . . . . . . 36 Main office inform ation required by the SR G . . . . . . . . . . . . . . . . . . . 37 Zone parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Branch offi[...]

Contents Pa ge 7 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide On-net dialing plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Off-net dialing plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Routing calls . . . . . . . . . . . .[...]

Page 8 of 258 Contents 553-3001-207 Standard 2.00 January 20 06[...]

Page 9 o f 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 10 List of procedures Procedure 1 Configuring ESN and SRG zones . . . . . . . . . . . . . . . . . 40 Procedure 2 Configuring branch office IP Phones at the main office using LD 11 . . . . . . . . . . . . . . . . . . . . . . . . . 47 Procedure 3 Printing i[...]

Page 10 of 258 List of procedures 553-3001-207 Standard 2.00 January 20 06 Procedure 10 Suppress Alternative Call Routing for NBWM alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Procedure 11 Configuring the main office . . . . . . . . . . . . . . . . . . . . . . 175 Procedure 12 Configuring the NRS database . . . . . .[...]

Page 11 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 14 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document describes the Main Office Config u[...]

Page 12 of 258 Ab out this document 553-3001-207 Standard 2.00 January 20 06 Applicable systems This document applies to the following systems: • Communication Server 1000S (C S 1000S) • Communication Server 1000M Chassis (CS 1000M Chassis) • Communication Server 1000M Cabinet (CS 1000M Cabinet) • Communication Server 1000M Half Group (CS 1[...]

About this document Page 13 o f 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • Communication Server 1000M Cabinet (CS 1000M Cabinet) The following systems are referred to generic ally as “Large System”: • Communication Server 1000M Half Group (CS 1000M HG) • Communication Server 1000M Single Group (C[...]

Page 14 of 258 Ab out this document 553-3001-207 Standard 2.00 January 20 06 • SRG50 Configuration Guide • Communication Server 1000M and Meri dian 1: Small System Planning and Engineering (55 3-3011-120) • Communication Server 1000M and Meridian 1: Large System Plann ing and Engineering (553-3021-120) • Communication Server 1000S: Plann in[...]

Page 15 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 34 Overview Contents This section contain s information about the following top ics: Survivable Remote Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main office hardware description . . . . . . . . . . . . . . . . . . . . . [...]

Page 16 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 The SRG is implemented on a BCM50 platform and is connected to a CS 1000 at the main office over a LAN or a WAN. This configuration allows the call processing for the IP Phones at the SRG site to be centralized at the main office. The Call Server at the main office provides the call p[...]

Overview Page 17 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 1: SRG network Main office hardware description The main office must be on e of the following systems: • CS 1000S • CS 1000E • CS 1000M Cabinet • CS 1000M Chassis • CS 1000M HG • CS 1000M SG • CS 1000M MG Note: Throughout thi[...]

Page 18 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 Signaling Server The Signaling Server is required at the main office only. It provides the following funct ions: • Terminal Proxy Server (TPS) — The TPS provides a connection fr om the IP Phones to the Call Server. It also provides a connection path fro m a virtual trunk to the Ca[...]

Overview Page 19 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • NRS Database — stores the central dialing pl an in XML format for the H.323 Gatekeeper. The H.323 Ga tekeeper accesses this common endpoint and gateway database. • Network Connect Server (NCS) — used only for Media Gateway 1000B (MG 100[...]

Page 20 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 • Analog (500/2500-t ype) telephones • WLAN Handset 2210/2211 Note: Throughout thi s document, the IP Phones in this list are referred to collectively as IP Phones. Main office requirements The branch office requires the following at the main office: • CS 1000 hardware, running [...]

Overview Page 21 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Interface: Features (553-30 01-369) for more information abou t these features. • Network Attendant Service (NAS) package 159. Th is package is required for analog (500/2500-type) telephones in the branch office to access attendant services whe[...]

Page 22 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 Normal Mode and Local Mode overview Normal Mode IP Phones that are physically located at the SRG but are registered with the main office are in Normal Mode. The main office provide s centralized call processing for the SRG IP Phones. Thes e telephones are registered to the main office[...]

Overview Page 23 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide SRG supports the Geographic Redundanc y feat ure. For further information about Geographic Redundancy, see Communication Server 1000: Syst em Redundancy (553-3001-307). In the event of a WAN failure, th e SRG IP Phon es lose communicatio n with t[...]

Page 24 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 However, they cannot call any SRG analog (500/2 500-type) telephones or any external numbers through the SRG trunks becau se the Virtual Trunks are not available. (SRG an alog [500/2500-type] tele phones are accessible if alternate routing is avai lable through the PSTN.) Recovery to [...]

Overview Page 25 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Nortel recommends testing Local Mode operation after changing the provisioning for a telephone on the SRG. To ensure that users do not forget to resume Normal Mode operation, th e SRG redirects the telephone to the main office to return the telep[...]

Page 26 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 Bandwidth Management Overview For a complete overview of Band width Management, refer to the Converging the Data Network with VoIP (553-3 001-160), and for detai ls on configuration, refer to “Bandwidth Management” on pa ge 49 . Network Bandwidth Ma nagement Network Bandwidth Mana[...]

Overview Page 27 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Miscellaneous items Time of Day Because the SRG IP Phones , in Normal Mode, receive their clock information from the main office, which ma y be locat ed in a different time zone, the main office must be able to provide a di fferent time of day fo[...]

Page 28 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 2500-type) telephone. Since this is a call between IP and circuit-swit ched devices, a DSP resource on a Media Card is allocated and connected to the analog (500/2500-type) telephon e. The IP address of the DSP resource is returned to the main office Call Server so a direct media path[...]

Overview Page 29 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Networking considera tion A fault condition can occur if IP Phones use a different route to the main office than that used by the SRG. Capacity Each CS 1000 main office can su pport up to 255 branch offices, whic h can be made up of any combinati[...]

Page 30 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 Virtual Trunks capacity The SRG capacity to suppo rt a number of simultaneous cal ls depends on the specific codec type used . In Normal Mode, the codec selecti on used is controlled by specific programming of the CS 1000. In this case: SRG 505 supports up to a maximum of 15 Virtu al [...]

Overview Page 31 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide can be an extension (for example, 4567). Under the Uniform Di aling Plan (UDP), it is the user’s main office DN, the Location Code (LOC), plus the Access Code (for example, 6 343-5555). Note: The main office DN must be an ESN compliant DN. See [...]

Page 32 of 258 Overview 553-3001-207 Standard 2.00 January 20 06 Cross reference for branch of fice and SRG50 terminology Table 1 lists configuration-related te rms and contexts where branch office and SRG50 terminol ogy differ. Table 1: Cross reference for branch of fice and SRG50 terminology (Part 1 of 2) Term or context Branch offi ce SRG50 dial[...]

Overview Page 33 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Network Class of Service (NCOS) telephone numbers (internal, not PSTN) TN DN, MOTN Table 1: Cross reference for branch of fice and SRG50 terminology (Part 2 of 2) Term or context Branch offi ce SRG50[...]

Page 34 of 258 Overview 553-3001-207 Standard 2.00 January 20 06[...]

Page 35 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 48 Setting up the main office Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 SRG information required by the main offi ce . .[...]

Page 36 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 For more informat ion on main office configuration , refer to IP Peer Networking: Installat ion and Configu ration (553-3001 -213). SRG information required by the main office The main office admi nistrator must gather information about the SRG system. The following[...]

Setting up the main o ffice Page 37 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Main office information required by the SRG The main office adm inistrator must supply numerous main office sett ings to the SRG installer so that the SRG can be efficiently confi gured. In addition, the main office administrat[...]

Page 38 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 Trunk/telephony preferred codecs an d jitter buffers listed in order of preference NRS (H.323 Gatekeepe r) requirements Indicate if the SRG needs to manually assign ports with firewall filters. Telephon y programm ing: DN length, DN (TN) range Numbering plan ID Priv[...]

Setting up the main o ffice Page 39 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Zone parameters Zone parameters must be configured at both the main office Call Server and the SRG. The main office procedure is similar to an IP Peer Network configuration with the branch office-specific configuration out line[...]

Page 40 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 Procedure 1 Configuring ESN and SRG zones 1 Configure the Home Location Code (HLOC) and the Virtual Private Network Identifier (VPNI). IMPORTANT! Before and after an upgrade, perform a data dump (using LD 43 EDD or through Element Manager) on the Call Serve r or SSC[...]

Setting up the main o ffice Page 41 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 2 Configure the zone properties for IP Telepho ny bandwidth manag ement. Use LD 117 or Element Manager. Refer to IP Peer Networking: Installation and Configura tion (553-3001-213). ISDN YES Integrated Services Dig ital Netwo rk[...]

Page 42 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 Note: The branch office zone number and zone bandwidth management parameters at the main office must match the correspond ing branch office zone number and zone bandwidth ma nagement parameters at the branch office. 3 Define the zone parameters for the branch office[...]

Setting up the main o ffice Page 43 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 4 Enable the features for the branch office zone in LD 11. End of Procedure Configuring zone parameters using CS 1000 Element Manager Use Element Manager to configure the br anch office specific zone properties and time differe[...]

Page 44 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 Figure 2 Zone List web page 2 Select the zone to be configured and confi gure the following properties. • Basic Property and Bandwidth Management (see Figure 3 on page 45 ) • Dialing Plan and Access Codes (see Figure 61 on page 192 ) • Emergency Service Inform[...]

Setting up the main o ffice Page 45 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 3 Zone Basic Property and Band width Management web page[...]

Page 46 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 Figure 4 Zone Time Differ ence and Time web pa ge Zone parameters must be configu red on the main office and the branch office. For information on configu ring zones, refer to “Bandwidth Management” on page 49 . Branch office IP Phone config uration at the main [...]

Setting up the main o ffice Page 47 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Note: There is no automatic data sy nchronization between the main office Call Server and SRG. The technician must provision the telephone on both the Call Server and the SRG. Branch office IP Phone configuration using OTM At t[...]

Page 48 of 258 Sett ing up the main office 553-3001-207 Standard 2.00 January 20 06 •Z o n e • Prime DN to correspond to BUID End of Procedure LD 11 – Provision Branch User and SCPW at the main office Prompt Response Description REQ: NEW CHG Add new data, or change existing data . TYPE: a...a Terminal type. Type ? for a list of possible respo[...]

Page 49 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 126 Bandwidth Management Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Codec negotiation . . . . . . . . . . . . . . . . . .[...]

Page 50 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Introduction CS 1000 supports Bandwidth Management on a network-wide basis so that voice quality can be managed between multiple Call Servers. Bandwidth manageme nt allows for codec selection and ban dwidth limitations to be placed on calls, depending on whether the calls[...]

Bandwidth Managemen t Page 51 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide By default, the G.711 co dec must be su ppo rted at both ends of a call. Codec configuration is performed for each node and is independent of the signaling gateway that is used on the node. Note: The payload size on the CS 1000 must [...]

Page 52 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 G.711 A-law and mu-l aw interworking In case the far end uses a different Pulse Code Modulation (PCM) encoding law for its G.711 codec, systems that are config ured as G.711 A-law also include G.711 mu-law on their codec preferences list. Systems config ured as G.711 mu-l[...]

Bandwidth Managemen t Page 53 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide zones involved (that is, Best Bandwidth or Best Qual ity). Likewise, the bandwidth calculations use the preferre d codec of the V oice Gateway Media Card for connections between a circuit- switched device (for example, a PRI trunk) a[...]

Page 54 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 H.323 Master /Slave algorit hm In the case of a Virtual Trun k call between Nortel and thi rd-party equipment, the H.323 Mast er/Slave algori thm is used. The codec selection algorithm propo sed by the H.323 standard involves a Master/Slave negotiation. This is in itiated[...]

Bandwidth Managemen t Page 55 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • For tandem calls, the Master/Slave information is not relevant. The Master/Slave information is designed for use between two nodes only, not between three or more nodes. It makes the codec selectio n for tandem calls more complex[...]

Page 56 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Interoperability be tween CS 1000 and SRG The SRG is designed to interoperate with CS 1 000 in a manner similar to MG 1000B but with a limitation with respect to codec select ion policy. Calls between branch IP Phones and br anch analog phones are based on the interzone p[...]

Bandwidth Managemen t Page 57 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Zones Bandwidth Management Zones are config ured for each endpoint on a Call Server. The Network Bandwidth Zone number determin es if a call is an intrazone call or an interzone call. On ce that is determined, the proper codec and ba[...]

Page 58 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 3 Choose unique Bandwidth Zone numbers for the Virtual Trunks in the network. 4 Choose the codecs that will be enabled on each Call Server. 5 Identify what the interzone codec strategy will be (BB-Best Bandwidth or BQ-Best Quality ) for each zone in the network. 6 Identif[...]

Bandwidth Managemen t Page 59 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 5 Configuring a codec Configuring Bandwidth Management The steps to configure Bandwidth Mana gement on the Call Server are as follows: 1 Define a VPNI number in LD 15. 2 Configure the Bandwidth Management parameters for each z[...]

Page 60 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 — Interzone Bandwidth = maximum bandwidth usage allowed between peer Call Servers • Call Server zones that will be used for Virtual Trunks with the following p roperties: — Intrazone Preferred Strategy = Best Quality (BQ) — Intrazone Bandwidth = default (1000000) [...]

Bandwidth Managemen t Page 61 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 6 Zones web page Configuration using LD 117 A new Bandwidth Management zone is config ured in LD 117 using the NEW ZONE command. An existing zo ne can be modified u sing the CHG ZONE command.[...]

Page 62 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 LD 117 Configure a new or existing Bandwid th Management zone. Command Description NEW | CHG ZONE <zoneNumber> [<intraZoneBandwidth> <intraZoneStrateg y> <interZoneBand width> <interZoneStrategy> <zoneIntent> <zoneResourceT ype>] [...]

Bandwidth Managemen t Page 63 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Maintenance commands Maintenance commands can be run from Element Manager or LD 117. Maintenance using Element Manager The PRT INTRAZONE and P RT INTERZ ONE commands are available in Element Manager from the Zones web page, shown in [...]

Page 64 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 7 Maintenance Commands for Zones web page 3 Do one of the following: • To display intr azone statist ics: i. Select Print Interzone Statistics (PRT INTERZONE) from the Action drop-down list. ii. Select a zone from the Zone Number drop-down list, by doing of the f[...]

Bandwidth Managemen t Page 65 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide ii. Select a zone from the Near End Zone Number drop-down list, by doing of the following: —S e l e c t ALL to print statistics for all zones. — Select a specific zone number to display statisti cs for a specific zone. 4 Click Su[...]

Page 66 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 9 Element Manager — interzone statistics End of Procedure Maintenance using LD 117 Use the PRT INTRAZONE or PRT INTERZONE comm ands in LD 117 to view the intrazone or interzone statistics for specified zones. Note: Do not use the PRT ZONE command — it has been [...]

Bandwidth Managemen t Page 67 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Management Description The Adaptive Network Bandwidth Ma nagement feature enhances the performance of Voice over Internet Protocol (VoIP) netw orks based on real-time interaction. It provides the means to a[...]

Page 68 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 feedback. This dynamic b andwidth adjustment m aintains a high lev el of voice quality during n etwork degradation. The Adaptive Network Bandwidth Managemen t feature dynamically adapts to QoS in the network and reduces the bandwidth available for interzone cal ls if QoS [...]

Bandwidth Managemen t Page 69 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Managem ent to these new zones as required. Therefore, as new Call Se rvers are added to the netw ork, it is not necessary to re-provision all the other Call Servers on the network to take into account this[...]

Page 70 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 10 Call Progress with Adaptive Network Bandwidth Manageme nt[...]

Bandwidth Managemen t Page 71 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Zone bandwidth managemen t and Adaptive Network Bandwidth Management Using Element Manager or the Comman d Line Interface (CLI), previously configured zones (except Zone 0) can h ave the Adaptive Network Bandw idth Management feature[...]

Page 72 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 When a Call Server receives a QoS alar m, the two zones that originated the alarm are determined. Using this info rmation, the Call Server reduces the bandwidth limit between the two zones. This zone-to-zone bandwidth limit (in effect at any particular time ) is known as [...]

Bandwidth Managemen t Page 73 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide loss (Cpl), jitter (Cj) , delay (Cd), and th e R factor (Cr) — can be configured and are used to calculate the rate of bandwidth change. In creasing them from their default values causes the Slid ing Maximum to decrease faster in r[...]

Page 74 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 13 Effect of a higher CQoS Coef ficient Other configurable coefficients us ed in the calculation are the QoS Coefficient (CQoS), QoS Response Time Increase (ZQRT), and QoS Response Time Interval (ZQRTI). CQoS, Cr, Cd, Cpl, and Cj control the rate of bandwidth decre[...]

Bandwidth Managemen t Page 75 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide by a Call Server that is not responsible for the particular zone. Th us, bandwidth management is not po ssible for these phones. Feature packaging The Adaptive Network Bandwidth Ma nagement feature requires the following packages: ?[...]

Page 76 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Configuring Adaptive Network Bandwidth Management The following is a summary of the ta sks necessary to configure Adaptive Network Bandwidth Managemen t in the network. 1 Enable the Call Admission Control (CAC) package. 2 Configure CAC in Element Manager or LD 117: a Conf[...]

Bandwidth Managemen t Page 77 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Refer to Converging the Data Network with VoIP (553-300 1-160) for information on notification lev els for alarms. Configuration using Element Manager Element Manager can be used to enable and configure the feature. The zone must exi[...]

Page 78 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 14 Adaptive Network Bandwidth Management and CAC web page If the Adaptive Netwo rk Bandwidth Mana gement feature is enabled using the Enable Call Admis sion Control fea ture (ZCAC) check box, then the other parameters can be adjusted as required. Table 5 on page 79[...]

Bandwidth Managemen t Page 79 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Ta b l e 5 Adaptive Network Bandwidth Management and CA C fields Field Title Field Definition LD 117 equiv alents Enable Call Admission Control F eature (CA C) Control the CAC f ea ture for the zone • Enable (chec k bo x selected) [...]

Page 80 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Configuration using Command Line Inte rface You can also configure th e Adaptive Network Ban dwidth Management feature using LD 117. LD 117 — Configure Adapti ve Network Bandwidt h Management. (Part 1 o f 6) Command Description CHG CA CVT <Zone> <Inter val> [...]

Bandwidth Managemen t Page 81 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide CHG CQOS <Zone> <QoS> Change the QoS coefficient in the f ormula that deter mines how quickly an alar m reduces the Sliding Maximum bandwidth f or the identified zone, where: • Zone = 1-255 • QoS = QoS coefficient = 1[...]

Page 82 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 CHG ZONE <zoneNumber> <intraZ oneBandwidth> <intraZoneStrategy> <interZoneBandwidth> <interZoneStrate gy> [<zoneIntent> <z oneResourceT y pe>] Change the parameters of an existing z one, where: • zoneNumber = 1-255 • intraZone[...]

Bandwidth Managemen t Page 83 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide CHG ZQR TI <Zone> <Inter val> Change the QoS Response Time Inter val while alar ms are not coming, in order to increase the Sliding Maxi mum fo r the identifi ed zone , wher e: • Zone = 1-255 • Interva l = interval in[...]

Page 84 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 CHG ZQNL <ZoneNumber> <lev el> Change the Notification Lev el f or the specified zone, where: • Zone = 1-255 • Le vel = 0-(2)-4, where: — Lev el 0 = All v oice quality alar ms are suppressed. — Lev el 1 = All zone-based Unacceptable alarms. — Lev el [...]

Bandwidth Managemen t Page 85 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Maintenance commands The Adaptive N etwork Bandwidt h Management f eature can be mai ntained using Element Manager or LD 117. Maintenance using Element Manager The CAC parameters, intrazone statistics, and interzone statistics for on[...]

Page 86 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 2 Click Maintenance Commands for Zones (LD 117) . The Maintenance Commands fo r Zones web page opens, as shown in Figure 7 on page 64 . Th is page lists all the configured zones a nd their intrazone statistics by default. 3 Select Print Adaptive Network Bandwidth Manageme[...]

Bandwidth Managemen t Page 87 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 15 Element Manager — CAC parameters End of Procedure[...]

Page 88 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Maintenance using LD 117 The same information can be displayed using commands in LD 117 . LD 117 — Display Adaptive Networ k Bandwidth Management inf ormation (Part 1 of 3) Command Description CLR CACR <nearZone> [<nearVPNI>] [<f arZone>] [<farVPNI&[...]

Bandwidth Managemen t Page 89 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide PR T INTERZONE [<nearZone>] [<nearVPN I>] [<farZone>] [<f arVPNI>] Print interzone statistics f or the specific VPNI zone; where: • nearZone = ALL or 0-255 • nearVPNI = 1-16383 • f arZone = 0-255 • f a[...]

Page 90 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Sample outputs for PRT commands Figure 16 on page 91 shows an example of the output of the PRT INTRAZONE command. Fi gure 17 on page 92 shows an example of the output of the PRT INTERZONE command. PR T ZCA C [<zo ne>] Print CAC parameters f or the specified zone, or[...]

Bandwidth Managemen t Page 91 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 16 Sample output for PRT INTRAZONE command => prt intrazone _______________________________________ ________________________ |Zone|State| Type |Strategy|MO/ | Band width | Usage | Peak | | | | | |VTRK/| kbp s | kbps | % | |[...]

Page 92 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Figure 17 Sample output for PRT INTERZ ONE command => prt interzo ne |Near end |Fa r end |Stat e| Type |Stra| MO/ |QoS|Bandwi dth | Sliding | Usage |Peak | Calls | Al arm | | | | | |tegy| BMG/|Fac|Config ured | max | | | | | | | | | | | VTRK|tor| | | | | | | |---------[...]

Bandwidth Managemen t Page 93 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Tandem Bandwidth Management overview In order for the mai n office to correctly keep track of all the bandwidth bei ng used to and from a branch office the ca ll must be tandemed thr ough the main office. When calls are tandemed thro[...]

Page 94 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Patch Number A patch is required on the main office in order to invoke this feature. The patch number is MPLR 20259. Dialing Plan Overview Depending upon t he type of dialing plan used in the netw ork (Coordinated Dialing Plan [CDP], or Uniform Dia ling Plan [UDP] or a co[...]

Bandwidth Managemen t Page 95 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 19 General legend[...]

Page 96 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Network using Uniform Dialing Plan The following section provides general netwo rk configuration for a network using UDP only. Figure 20 shows tw o or more main offices with their branch offices, with in a larger network. Callers within each main office/br anch office “[...]

Bandwidth Managemen t Page 97 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Table 6 describes the n etwork configur ation and the steps that a call takes during its setup. Ta b l e 6 Configuration details f or the general case Region Call progress steps Configuration detai l and call pr ogress during call se[...]

Page 98 of 258 Bandwi dth Management 553-3001-207 Standard 2.00 January 20 06 Differences when every branch office HLOC is shared with the main office Table 7 shows the configuratio n when th e branch office HLOC is shared with the main office. Call between two branch of fices associated with the same main office The following scenarios describe ca[...]

Bandwidth Managemen t Page 99 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 21 Call flow for Scenar io 1 - local call 1 The branch office user dials 6-395-3456. The system transmits 395 -3456 to the NRS. The NRS checks its provi sioning, and determi nes that all calls are to be sent to the main of fi [...]

Page 100 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 No branch office HLOC is shared wi th the main office, but can be shared with another branch office In this example, the HLOC of the branch offices are the same but the HLOC of the main office is different. See Figure 22. Figure 22 Call flow for Scenar io 1 - local call [...]

Bandwidth Management Pag e 101 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 3 The main office determines that this is LO C 39534 to another branch office, with gateway routin g prefix 55 2. The system inserts the prefix and transmits 552-395-3456 to the NRS. Th e NRS checks its provisioning, and determines [...]

Page 102 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 1 The branch office user dials 6-395-3456. The system transmits 399-3456 to the branch o ffice user dials 6-399-3456. NR S. The NRS checks its provisioning, and determines that all calls are to be sent to the main office; it directs the call to the ma in office. 2 The br[...]

Bandwidth Management Pag e 103 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 24 Call flow for Scenario 1 – call to a remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444 -3456 to the NRS. The NRS checks its provi sioning, and determi nes that all[...]

Page 104 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 25 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this is to LOC 44434, which is a local branch office with prefix 225. The system transmi ts 225-444-3456 to the NRS. The NRS checks its provisioning, and [...]

Bandwidth Management Pag e 105 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide No branch office HLOC is sh ared with the main office, b ut can be shared with another branch office In Figure 26, the first half of the call is sh own (originator side of the call). In Figure 27 on page 106 , the second half of the[...]

Page 106 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 27 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this LO C plus digits is to a local branch office with prefix 225. (If sharing this LOC with another bran ch office, the extended LOC is 44434.) The syste[...]

Bandwidth Management Pag e 107 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 28 Call flow for Scenario 1 - call to remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444 -3456 to the NRS. The NRS checks its provi sioning, and determi nes that all cal[...]

Page 108 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 29 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that LOC 44 4 is to a local branch office with prefix 225. The system transmits 22 5-444-3456 to the NRS. The NRS checks its provisioning, and determines that [...]

Bandwidth Management Pag e 109 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 3 Provision the NRS to send all calls to a LOC without a gateway ro uting prefix to the main office of that LOC, or to the main of fice which provides service for the branch of fice using the LOC. See step 3 on page 111 . 4 Provisio[...]

Page 110 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 30 Provisionin g example Procedure 5 Pro visioning T a ndem Bandwidth Managem ent 1 Enter the main office Gateway endpoint identifier in the Tandem Endpoint field for each branch office GW configured on the NRS.This provides tandeming for outb ound calls from a br[...]

Bandwidth Management Pag e 111 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 31 Tandem endpoint co nfiguration in Element Mana ger 2 Plan the gateway routing prefi xes. At least one prefix is needed per branch office, although any branch offi ces that have a prefix for ESA “911” calls does not nec[...]

Page 112 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 5 Provision the main office with the DG T table DMIs to insert the prefixes and set the Type of Number correct ly. Create RLB RL I entries to use these DMIs for the VTRK ro ute(s). One RLI per branch office will be the minimum requirement. Note that call s from remote sy[...]

Bandwidth Management Pag e 113 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Table 9 lists main office B LOC provisi oning. 7 Provision the main office and branch office with a home location code (HLOC) or multiple codes to terminate all calls that should terminate on this system. Table 10 lists main office [...]

Page 114 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Repeat the above for all the ma in offices and branch offices. 8 Provision the main office to send all other LOCs to the IP network without prefixes. These are going to a remote main office. Table 11 lists main office B LOC provis ioning for LOC to re mote main office. D[...]

Bandwidth Management Pag e 115 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Table 12 lists main o ffice A LOC provisioning for LOC to the remote office. 9 Provision the branch office with a termi nating RLI with a DMI to delete the LOC prefixes. T abl e 12 Main office A LOC pr ovision ing for LOC to remote [...]

Page 116 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan The following section provides general detai ls of the network setup. Figure 32 shows an example of a mixed netw ork configuration. Figure 32 Scenario 2 - UDP between main o ffices, CDP inside the main[...]

Bandwidth Management Pag e 117 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Table 14 lists provisioning details for a mixed network. Call between two local branch offices Figure 33 on page 118 shows the NRS Configu ration web page in Element Manager. T abl e 14 Pro visioning de tails for this case Region Pr[...]

Page 118 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 33 Call flow for Scenario 2 – local call dials CDP 1 The branch office user dials 3456 (C DP). The system transmits 3456 to the NRS. The NRS checks its provisioni ng, and determines that all calls are to be sent to the main office; it directs the call to the mai[...]

Bandwidth Management Pag e 119 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Abnormal case - calls orig inating using UDP , but terminating using CDP Figure 34 Call flow for Scenario 2 - local call dial UDP 1 The branch office user dials 6-395-3456. The system transmits 395 -3456 to the NRS. The NRS checks i[...]

Page 120 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Call between branch offices as sociated with different main offices In Figure 35, th e first half of the call is shown (the orig inator side of the call). Figure 35 Call flow for Scenario 2 - local call to remote br anch office (originator side) 1 The branch office user [...]

Bandwidth Management Pag e 121 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide In Figure 36, the second half of the call is show n (destination side of the call). Figure 36 Call flow for Scenario 2 – call to remote branch office (destination side) 1 The main office B deletes the HLOC, and determ ines that th[...]

Page 122 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Network using Coordinated Dialing Plan The following section provides general detai ls of network setup. Figure 37 shows a full CDP network configuration. Figure 37 Scenario 3 – full CDP network Table 15 lists th e provisioning d etails for a full CDP network. T abl e [...]

Bandwidth Management Pag e 123 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Call between two local branch offices Figure 38 on page 124 shows the call flow of a call between two local branch offices. 1, 2, 3 All CDP numbers must be sufficiently long to allow unique termin ation of the calls. That is, e v er[...]

Page 124 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 38 Call flow for Scenar io 3 - local call 1 The branch office user dials 43456. The system transmits 43456 to the NRS. The NRS checks its provi sioning, and determines that all calls are to be sent to the main office; it directs the call to the main office. 2 The [...]

Bandwidth Management Pag e 125 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 39 Call flow for Scenario 3 - calls to remote branch office (origi nator side) 1 The branch office user dials 53456. The system transmits 53456 to the NRS. The NRS checks its provisioni ng, and determines that all calls are t[...]

Page 126 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 20 06 Figure 40 Call flow for Scenario 3- calls to rem ote branch office (destination side) 1 Main office B determines that this is to a local branch office with prefix 225. The system transmits 225-53456 to the NRS. The NRS checks its provisioning, and determin es that th is [...]

Page 127 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 166 Alternative Call Routing for Network Bandwidth Management Contents This section contains inform ation on the following topics: Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Operating param[...]

Page 128 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 41 shows a diagram of a typical network where Altern ative Call Routing for NBWM can be used. I t illustr ates the sequence of events that are explained in the information follo wing the diagram. Event number 1 pertains to the o[...]

Alternative Call Routing for Network Bandwidth Management Page 129 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide When there is insufficient bandwidt h for a station-to-station call, th e Alternative Call Routing fo r NBWM fe ature uses a trunk for a call which would not normally use a trunk. Prior to the int[...]

Page 130 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Configure one of these two modes of operation (Bandwidth insufficiency or All Calls) on a zone basis. The Alternative Call Routing for NBWM featu re deals only with interzone calls. This feature is configurable for main office and bran[...]

Alternative Call Routing for Network Bandwidth Management Page 131 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide How Alternative Call R outing for NBWM works When a user dials a stat ion-to-station call between two different zones (that is, the calling and called telephones are not located in the same geogra[...]

Page 132 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 4 The main office determines the RLI a nd uses a DMI to change the dialed number into a PSTN/MCDN format number. 5 The call is routed over the PSTN/MCDN to the telephone at the branch office. With the ALTPrefix digits inserted, th e re[...]

Alternative Call Routing for Network Bandwidth Management Page 133 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Before deciding whether to program th e steering codes as Distant Steering Codes (DSC) or Trunk Steering Codes (TSC), take into account that the system counts the digits in cal ls that start with [...]

Page 134 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 42 Example of an alternately routed call between a branch office telep hone in Normal Mode and a main office telephone Telephone B calls Telephone A (the user dials DN 5262). In this exam ple, the call alternately routes to the [...]

Alternative Call Routing for Network Bandwidth Management Page 135 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide At the branch office: • Provision the ALTPrefix as a steerin g code. Build a Route List Ind ex and DMI associated with this steering code that alternately routes these calls to the PSTN w ith th[...]

Page 136 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 43 Illustration showing digits dialed and outpulsed with Altern ative Call Routing for NBWM 1 IP Phone User B in the BO2 zone di als IP Phone A in the main office zone (DN 5262) (action labeled 1 in Figu re 42 on page 134 ). 2 T[...]

Alternative Call Routing for Network Bandwidth Management Page 137 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 3 The Call Server inserts the ALTPrefi x configured for the BO2 zone prior to IP Phone A’s telephone number, dial ed by the user. Example: ALTPrefix assigned is 222. The dialed number becomes 22[...]

Page 138 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 A call from a main office telephone to a branch office telephone Figure 44 shows two CS 1000 systems. The system shown on the left is a main office. The system shown on the right is a branch of fice. Both systems have access to the PST[...]

Alternative Call Routing for Network Bandwidth Management Page 139 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Configuration required Configure the followin g: At the main office: • Use one of the dialing plan software packages to process the call, such as CDP or NARS. •P r o v i s i o n an ALTP refix [...]

Page 140 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 45 Illustration showing digits dialed and outpulsed with Altern ative Call Routing for NBWM 1 IP Phone User A in the MO zone dials IP Phone B in the BO2 zone (DN 3121) (action labeled 1 in Figure 44 on page 138 ). 2 The main off[...]

Alternative Call Routing for Network Bandwidth Management Page 141 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 5 The main office man ipulates the d igits and the call is routed to the PSTN in the MO zone (actio n labeled 2 in Figure 44 on page 138 ). Example: Use DMI to delete and insert digits on th e PST[...]

Page 142 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 46 Example of an alternat ely routed call between a branch o ffice telephone and another branch office telephone Telephone B in the BO2 zone calls Telephone F in the BO1 zone (the user dials 6020). In this example, the call alte[...]

Alternative Call Routing for Network Bandwidth Management Page 143 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide •P r o v i s i o n the ALTPrefix as a Steering Code at the main office. Build a Route List Index (RLI) so t hese calls go to the v irtual trunk or configure the Vacant Number Routing feature to [...]

Page 144 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 47 Illustration showing digits dialed and outpulsed with Altern ative Call Routing for NBWM[...]

Alternative Call Routing for Network Bandwidth Management Page 145 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 1 The user of IP Phone B in the BO2 zo ne dials IP Phone F in the BO1 zone (DN 6020) (action labeled 1 in Figure 46 on page 142 ). 2 The main office Ca ll Server determines there is insufficient b[...]

Page 146 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Alternative Call Rout ing for NBWM fe ature us ed in All Calls mode The situations illustrated in Figure 42 on page 134 , Figure 44 on page 138 , and Figure 46 on page 142 can also apply to the operation of the feature when it is activ[...]

Alternative Call Routing for Network Bandwidth Management Page 147 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide by the same Central Office, PSTN calls can use th e trunks at the main office. However, if the two systems are located at a great distance from each other, it may make sense to program the main of[...]

Page 148 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Feature interactions Call Redirections The Alternative Call Routing for NBWM feature works with Call Transfer, Call Forward All Calls, and Conferen ce. Redirection operates as if the user dialed the ALTPrefix manually. Multiple App ear[...]

Alternative Call Routing for Network Bandwidth Management Page 149 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Feature packaging The Alternative Call Routing for NBWM feature requires the following software package: • Coordinated Dialing Plan (CDP) package 59 The following software package is optional: ?[...]

Page 150 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 LD 117 - Configure Alter nate Prefix number for a pa rticular zone and the All Calls option, if desired. Command Description CHG ZAL T <zone> <AL TPrefix> [< re-route all calls>] Change AL TPrefix number for z one, wh[...]

Alternative Call Routing for Network Bandwidth Management Page 151 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Sample printout Feature implementation using El ement Manager Zone configuration Use Element Manager to configur e the specific zone properties. 1 Access the Zones web page to select A lternate Ro[...]

Page 152 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Accessing the Zones web page Procedure 6 Accessing the Zones web page 1 From the navigator, click IP Telephony > Zones. (See Figu re 48.) Figure 48 Access the Zone web page The Zones w eb page opens. (See Figure 49 on p age 153 .)[...]

Alternative Call Routing for Network Bandwidth Management Page 153 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 49 Access the Zones web page to select Altern ate Routing for Calls between IP Stations 2 Under Configur ation click besi de the Zone, or click the Zone you are programming, to expand the c[...]

Page 154 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 50 Access the Alternate Routing for Calls betwee n IP Stations web page to configure the feature The Zone Number for the zone you selected in step 3 is displayed. 4 Select the Enable Alternate Routing feature (ENL_ZALT) check bo[...]

Alternative Call Routing for Network Bandwidth Management Page 155 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Diagnostics Command Line Interface diagnostics The printout for all configu r ed zones appears as follows: LD 117 - Obtain stat us for a particula r zone. Command Description ST A T ZAL T <zone[...]

Page 156 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 The printout for all configured bran ch office zones appears as follows: Element Manager diagnostics Print zone Alternativ e Call Routing information The print capability allows the followi ng parameters to be viewed for each zone: •[...]

Alternative Call Routing for Network Bandwidth Management Page 157 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Procedure 7 Printing zone AL TPrefix 1 From the navigator, click System > Maintenance . The Maintenance web page appears. (See Figu re 51.) Figure 51 System > Maintenance web page 2 Click Se[...]

Page 158 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 52 Maintenance web pa ge showing Select by Fu nctionality 3 Click Zone di agnostics. The Maintenance Commands for Zones web page appears. (See Figure 53 on pag e 159 .) You can also access this page if you clic k on Zones , as y[...]

Alternative Call Routing for Network Bandwidth Management Page 159 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 53 The Maintenance Com mands for Zones web page with PRT ZALT results 4 Select Print Zone Alternate Prefix Information (PRT ZALT) from the the drop-down list beside Action. 5 Select ALL or [...]

Page 160 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Show the status of the Alternative Call Routing f or NBWM feature Procedure 8 Show Status The Show Status functi onality displays th e enable/ disable status of the Alternative Call Routing for NBWM feature. The configu red zones and t[...]

Alternative Call Routing for Network Bandwidth Management Page 161 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 54 Show the sta tus of the A lternative Call Routi ng feature for the branch office zone 5 Select ALL or a zone number from the Zone Nu mber drop-down list. 6 Click Submit to enter the data[...]

Page 162 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Maintenance Command Line Interface maintenance LD 117 - Enable and disable Alte rnative Call Routing for NBWM for a zone. Command Description ENL ZAL T <zone> Enable Alternative Call Routing f or Bandwidth Management for zone spe[...]

Alternative Call Routing for Network Bandwidth Management Page 163 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Sample pri ntout: Where # is the column h eader for zone number. Element Manager maintenance Enable a zone’s branch office beh avior You can configure the Alternative Call Routing for NBWM feat [...]

Page 164 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Figure 55 Enable a zone’s bran ch office behavior 5 Select the zone number you w ant to configure from the Zone Number drop-down list. 6 Select the check box beside the Alternate Ro uting for Br anch option to enable the feature. 7 C[...]

Alternative Call Routing for Network Bandwidth Management Page 165 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Suppress alarms Proc edure 10 Suppress Alternative Call Routing for NBWM alarms You can suppress alarms QoS0038 and QoS0039 for a configurable amount of time (0 - 3600 secon ds). 1 Click IP Teleph[...]

Page 166 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 20 06 Feature operation No specific operating procedures ar e required to use this fe ature[...]

Page 167 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 224 Dialing Plan configuration Contents This section contains inform ation on the following topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 On-net dialing plan . . . . . . . . . . . . .[...]

Page 168 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 On-net dialing plan Note: The SRG only supports onl y one dialing plan option at a time. CDP and UDP dialing plan optio ns cannot be configured at the sam e time in the same system. The SRG supports the following dialing plans: • Coordinated Dialing Plan (CDP) ?[...]

Dialing Plan configuration Page 169 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide However, this configuratio n represents only one way that the dialing plan could be configured. PSTN calls can be routed according to the point of origin (main office or branch offi ce) and/or the desired destination, and can s[...]

Page 170 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Routing calls SRG user call to an SRG PSTN The SRG user telephone is registered at the main office. The SRG user telephones are physically located at the branch offi ce, so routing of local PSTN calls back to the branch office is essential, even if they are registe[...]

Dialing Plan configuration Page 171 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Zone-based digit manipulation For SRG users in N ormal Mode, it may b e desirable to provide ro uting that is different from that provided to main office users. For example, it may be desirable to route certain calls directly t[...]

Page 172 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 For a given branch office, there may be more th an one zone defined at the main office. Therefore, different SR G users may receive different routing treatments. The combination of zone-based digit manipulation and CS 1000 ro uting capabilities can be used to achie[...]

Dialing Plan configuration Page 173 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Special Number. The call-type before digit manipulation is determined as follows: • If the call-type befor e digit manipulatio n is SPN (Special Num ber), it is converted to a value corresponding to the CLTP parameter in the [...]

Page 174 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 • At the branch office, configure th e Virtual Tr unk to enable calls originating on SRG IP Phon es in Normal Mode to reach the branch office. Refer to IP Peer Networking: Installation and Configura tion (553-3001-213) for details. • At the branch offi ce, conf[...]

Dialing Plan configuration Page 175 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • At the branch office (see Procedure 13 on page 187 ): 1 Configure the Route List Index. 2 Configure ESN. These steps can be done using overlays, as described in this section, or in Element Manager and NRS Manager. Refer to [...]

Page 176 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 For example, assume th at AC1 = 1, AC2 = 2, and ZDP = 10 1. If an SRG user dials “1 87654321”, ZDP is inserted in the dialed digits to form a digit string of “1 101 8765432 1”. If an SRG user dials “2 87654321”, ZDP is inse rted in the dialed dig its to[...]

Dialing Plan configuration Page 177 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 2 Configure the ZDB property for th e branch office zone in the ma in office. Refer to IP Peer Networking: Installatio n and Configuration (553-3001- 213). The ZDP and ZACB (step 1 on page 175 ) properti es are used to configur[...]

Page 178 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 routes the call to the NRS bec ause it recognizes “101 87654321” after the Access Code rather than “87654321”. The Access Code (“1”) is not included in the digit string that is sent to the NRS. The NRS recognizes “101” at the front of the digit stri[...]

Dialing Plan configuration Page 179 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. INST x...x Inser t. Up to 3 1 leading digits can b e inser ted, usually none at the main office. Def ault is none. ISPN (YES) NO IP Special Number F or off-net calls F or on-n[...]

Page 180 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 For example, assume that the Virtual Trunk is on route 10 , and the Customer number is 0: >LD 86 REQ NEW CUST 0 FEAT DGT DMI 10 DEL INST ISPN YES CTYP NATL REQ NEW CUST 0 FEAT RLB RLI 10 ENTR 0 LTER NO ROUT 10 ... DMI ... ROU T 0-511 0-127 Route number of the Vi[...]

Dialing Plan configuration Page 181 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 4 Configure ESN Special Nu mber and Digit Manipu lation. LD 90 – Configure ESN Special Number and Digit Manipulation. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defined in LD 15 FEA T NET Net[...]

Page 182 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 After configuring the zone-based dig it manipulation (step 1 on page 175 and step 2 on page 177 ) and specialized route (step 3 on page 178 ), the route must be associated with the ESN Special Number. The main office ESN Special Number configu ration is based on ne[...]

Dialing Plan configuration Page 183 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide ESN Special Numbers are configured in LD 90. Respond to the prompts as follows: • TRAN — Enter the Access Code. • TYPE — Enter SPN for this co nfiguration, as the ZDP value configured in step 3 on page 178 is usually a [...]

Page 184 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 CLTP NATL ... SPN 1015 FLEN 10 7 digits for long-distance + 3 digits for ZDP ... RLI 30 CLTP LOCL ... SPN 1016 FLEN 10 7 digits for long-distance + 3 digits for ZDP ... RLI 30 CLTP LOCL ... Proc edure 12 Configuring the NRS database After configuring main office ro[...]

Dialing Plan configuration Page 185 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 57 NRS – Routing Entr ies window wit h no endpoint selected 4 Choose the appropriate Service Domain, L1 Domain, and L0 Domain from the corresponding drop-down menus. 5 Click on Look up to open a window with a lookup pa[...]

Page 186 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Figure 59 NRS — Routing Entries wi ndow for selected endpoint 7 Click Add in the Routing Entries window to add a routing entry. The Add Routing Entry window ope ns, as shown in Figure 60 on page 186 . Figure 60 NRS — Add Routing Entry 8 Configure the numbering [...]

Dialing Plan configuration Page 187 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide The type of number configured in the NRS should be set to match the type of number as configured in the main office. Note: If some calls are to be routed differ ently from others, it is possible to provision the multiple Number[...]

Page 188 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 a. Configure the DMI in LD 86 with the DGT feature. LD 86 – Configure Digit Manipulation Index at the branc h office. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defi ned in LD 15 FEA T DGT Digit manipulation data bloc k DMI 1-999[...]

Dialing Plan configuration Page 189 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. For example, assume that the PSTN trunk is on route 18 and the Customer number = 0. >LD 86 REQ NEW CUST 0 FEAT DGT DMI 18 DEL 3 Set to remove ZDP added in the main office L[...]

Page 190 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 INST CTYP LOC Set according to associated SPN pattern REQ NEW CUST 0 FEAT RLB RLI 18 ENTR 0 LTER NO ROUT 18 ... DMI 18 ... 2 Configure ESN Special Number and Digit Manipulation . LD 90 – Confi gure ESN Special Number and Digit Manipulation. (Part 1 of 2) Prompt R[...]

Dialing Plan configuration Page 191 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide After configuring the speci alized rout e for calls that have been rou ted to the branch office by the NRS, the route must be associated with the ESN Special Numb er . The branch office recei ves the ma n ipulated number as an [...]

Page 192 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Configuring the dialing plan using CS 1000 Element Manager From Element Manager, configure the branch office–specific zone dialing plan and Access Codes. From the navigator, select IP Telephony > Zones. From the Zones window in Element Manager, select the Bran[...]

Dialing Plan configuration Page 193 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide The calls must be routed according to the branch office ESN configuration. 2 From an SRG IP Phone i n Normal Mode: a. Make a call to the local PSTN. b. Make a long-distance call. The calls must be routed according to the ESN co[...]

Page 194 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 For specific examples on th e dialing plans, refer to “Dialing plan examples” on page 193 . • Option 1: DN ranges in t he main office and SRG are unique, and DN s for SRG IP Phones are the same in both No rmal and Local mo de. This is the recommended configur[...]

Dialing Plan configuration Page 195 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 62 Normal Mode: Main office teleph one calls an analog phone at the SRG Normal Mode: Main office tele phone calls a branch IP Phone The call is recognized as a main office num ber, and the call is directed to the SRG IP [...]

Page 196 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Figure 63 Normal Mode: Main office telephone makes a call over the PSTN through the SRG[...]

Dialing Plan configuration Page 197 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Normal Mode: SRG IP Phone makes a ca ll over the PSTN Zone management at the main office r ecognizes that an SRG IP Phone in Normal Mode is dialing the PSTN. Figure 64 shows how the call proceeds. Figure 64 Normal Mode: SRG IP [...]

Page 198 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 A telephone registered to the SRG calls an other telephone registered to th e SRG The SRG routes the call internally. Local Mode: SRG telephon e calls an SRG IP Phone The call is handled by the SRG and is sent directly to the SRG IP Phone . Local Mode: SRG telephon[...]

Dialing Plan configuration Page 199 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 65 Local Mode: SRG telephone ca lls a main office telephone Local Mode: Main office te lephone calls an SRG IP Phone The call is treated according to main office redirection configuration, such as forwarding to voicemail[...]

Page 200 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Option 1: DN ranges in the main offi ce and SRG are unique; DNs for SRG IP Phone are the same in Normal and Local Mode This is the recommended CDP config uration to offer seamless dialing. In this configuration, th e user dials th e same DN for SRG IP Phones in eit[...]

Dialing Plan configuration Page 201 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 66 CDP Option 1: Main office and SRG DN ranges are unique; SRG IP Phone DNs are the same in Normal and Local Mode Call scenarios Common call scenarios for this CDP opti on are listed in “Call scenarios” on page 194 .[...]

Page 202 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Figure 67 WAN is up. SRG analog phone calls an SRG IP Phone an d a main office IP Phone registered to the main office (Normal Mode)[...]

Dialing Plan configuration Page 203 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 68 WAN is down. SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the SRG (Local Mode)[...]

Page 204 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Configuration To configure the main office: • Configure the ESN Cont rol Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Distan t Steering Code (DSC) in LD 87. > LD 87 REQ NEW CUST 0 FEAT CDP TYP[...]

Dialing Plan configuration Page 205 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 30 (retain all digits ) or 34 (remove first digit). For exam ple, BUID dialout = 342XX . The VoIP route destination codes 30 ( no digits dropped) and 34 (1 digit dropped) route[...]

Page 206 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Since the SRG DN rang e is limited to about 20 0 DNs, this configuration only works if SRG di aling to the main of fice is limited to the redirected IP P hones and to a small number of main office tele phones, such as to a central attendant and voicemail lines. Fig[...]

Dialing Plan configuration Page 207 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 70 WAN is up. SRG analog ph one calls an SRG IP Phone and a main office IP Phone registered to the main Office (Normal Mode)[...]

Page 208 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 • Local Mode: SRG IP Phones are registered to the SRG. In this scenario, the WAN and the NC S are wo rking. However , the S RG IP Phones are redirect ed to the SRG and are in Local Mode (C all Forward All Calls is inactive). The foll owing occur: — Telephones r[...]

Dialing Plan configuration Page 209 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 71 WAN is down. SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the SRG (Local Mode)[...]

Page 210 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Configuration To configure the main office: • Configure the ESN Cont rol Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Distan t Steering Code (DSC) in LD 87. > LD 87 REQ NEW CUST 0 FEAT CDP TYP[...]

Dialing Plan configuration Page 211 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 6, the same value as the access code. For example, BUID dialout = 632XX. The main office access code length is still 0. • Assign the telephones registered to the SRG (IP Phon[...]

Page 212 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 (3XXX) so that the call can route corr ectly through the main office VoIP trunk. Users registered at the main of fice dial the main offi ce DN (3XXX) for the SRG IP Phone. In Local mode, the users registered to the SRG still dial the SRG IP Phone DN (4XXX). The mai[...]

Dialing Plan configuration Page 213 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Call scenarios Common call scenarios for this CDP opti on are listed in “Call scenarios” on page 194 . The following additional call scen arios are uniqu e to this CDP option: • Normal Mode: An SR G analog phone ca lls an[...]

Page 214 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Figure 73 WAN is up: SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main office (Normal Mode) • Local Mode: SRG IP Phones are registered at the SRG. In this scenario, the WAN and the NCS are working. If the main office user di[...]

Dialing Plan configuration Page 215 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Configuration To configure the main office: • Configure the ESN Cont rol Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Distant St eering Code (DSC) in LD 87. [...]

Page 216 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 For more information on confi guring the main office and NRS, refer to Branch Office: Installation and Conf iguration (553-3001-214 ) and IP Peer Networking: Installat ion and Configu ration (553-3001 -213). For more information on configuring the SRG, refer to SRG[...]

Dialing Plan configuration Page 217 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 74 UDP using locati on codes Call scenarios This section describes how calls inter act between the SRG and main office with UDP. Calling from main office to the SRG and SRG PSTN, in Normal mode In this scenario , a telep[...]

Page 218 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Figure 75 Calling from the main office t o th e SRG and SRG PSTN, in Normal Mode[...]

Dialing Plan configuration Page 219 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Calling from the SRG t o the main office, in Norm al Mode In this scenario, a telephone registered at the SRG calls an SRG IP Phone and a main office IP Phone registered to the main office. Figure 76 shows thi s scenario. Figur[...]

Page 220 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Calling in Local Mode In this scenario, the IP Phones at th e SRG are in Local Mode because the WAN is down. The SRG IP telephones ar e reregistered to the SRG and call forward BUID is inactive on these telephones. These IP Phones are registered at the SRG, and cal[...]

Dialing Plan configuration Page 221 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Figure 77 WAN is down. SRG analog phone calls an IP Ph one and a main office I P Phone registered to th e SR G (Local Mode)[...]

Page 222 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 Configuration examples The following configuration s are based on the examples provided in this section. For further infor mation, refer to Branch Office: Insta llation and Configuration (55 3-3001-214). To configure the main office: • Configure the ESN Control B[...]

Dialing Plan configuration Page 223 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide • Configure the UDP HLOC in LD 90. > LD 90 REQ NEW FEAT NET TRAN AC1 TYPE HLOC HLOC 501 DMI 6 • Configure the HLO C in the Customer Dat a Block in LD 15. > LD 15 REQ CHG TYPE CDB NET_DATA YES ISDN YES CLID YES ENTRY &[...]

Page 224 of 258 Dial ing Plan configuration 553-3001-207 Standard 2.00 January 20 06 To configure the NRS (H.323 Gatekeeper): • Create H.323 endp oints: “MO”, “BO”. • Create Numbering Plan entries: — Choose type “UDP-LOC”. — Add “504” for endpoint “BO”. — Add “501” for endpoint “MO”. To configure the SRG: • C[...]

Page 225 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 240 Emergency Services configuration Contents This section contains inform ation on the following topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Emergency Services Access (ESA). . . . [...]

Page 226 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 For SRG appli cations, Nortel recommends two alter native general methods to specify which digit string result s in a call to emergency services: • Use the Emergency Services Access (E SA) feature. This is the preferred method in North America, the Ca ribbe[...]

Emergency Services configuration Page 227 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide With all sites using the same ESDN, a conflict occurs in the NRS. The conflict is resolved by using a unique pref ix for each site that the main office adds as it routes the call. The suggested prefix is the ESN home loca[...]

Page 228 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 The implications of rout ing calls to n odes wit hout direct ESA trunks are as follows: • At the node without the direct ESA trunks, the node cannot route the ESA call directly to the PSAP. Instead, th at node must re-route the call to another node. This re[...]

Emergency Services configuration Page 229 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide ESA must be configured and tested on the main office Call Server and the SRG to differentiate between emergency calls or iginating from IP Phones at each location and calls or iginating on trunks. Use the following steps [...]

Page 230 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 15 Configure the NRS for the ESA Special Number used. 16 Test ESDN using an an alog (500/2500-type) teleph one located at the branch office. 17 Test ESDN using an SRG IP Phone in Normal Mode and in Local Mode. Determining the dialing plan for ESA calls In man[...]

Emergency Services configuration Page 231 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Proc edure 15 Configuring the main o ffice Use Element Manager or the Command Li ne Interface for this procedure. Refer to IP Peer Networkin g: Installation and Configuratio n (553-3001-213) for details. 1 Configure the m[...]

Page 232 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 5 Test ESDN using a main office telephone to confirm that main office calls exit the main office trunks. If OSDN is used, the ESA route number must be blank to make test calls without using any trunk resources. It the rou te number has been configured, remove[...]

Emergency Services configuration Page 233 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide a. Configure the branch office zone’s ESA dialing information in LD 117. b. Enable the branch office zone ES A in LD 117. ENL ZBR <Zone> ESA 7 Configure the ESA Special Number at the ma in office. a. Configure the[...]

Page 234 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 b. Configure the ESN Special Number at the main office. For information on config uring ESN, refer to Basic Network Features (553-3001-379). i. Configure the Digit Manipulati on Index in LD 86 with the DGT feature. LD 86 – Configure Digit Manipulation Index[...]

Emergency Services configuration Page 235 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide ii. Configure the Route List Index in LD 86 with the RLB feature. LD 86 – Configu re Route List Inde x. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defined in LD 15 FEA T RLB Route List [...]

Page 236 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 iii. Configure the ESN Special Number and Digit Manipulation in LD 90. LD 90 – Confi gure ESN Special Number and Digit Manipulation. (Part 1 of 2) Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defi ned in LD 15 FEA T NET Netwo[...]

Emergency Services configuration Page 237 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Proc edure 16 Configuring the branc h office zone 1 Configure the branch office zone on the branch office. In the branch office, on ly the zone number a nd bandwidth/codec selecti on is configured. Note: Use the same zone[...]

Page 238 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 Configuring the NRS for ESA SPN The NRS must be configured for the ESA Special Number (SPN). The NRS uses the ESA SPN to route the emerge ncy call f rom the main office to the branch office. Nortel recommends that a consistent pattern be followed for all ESA [...]

Emergency Services configuration Page 239 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 2 For analog (500/2500 -type) telephones, dial the ESDN on an SRG analog (500/2500-type) telephone. The calls must go out on the emergency trunk(s) in the branch office . End of Procedure Configuring ESA using Element Man[...]

Page 240 of 258 Emer gency Services configuration 553-3001-207 Standard 2.00 January 20 06 Access to Emergency Service using SPN should be configured in the following ci rcumstances: • When there is more than one nu mber used for accessing Emergency Service; for example, when there ar e different numbers for Police, Fire, and Ambulance services. [...]

Page 241 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 244 Enhanced UNIStim Firmware Download Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Page 242 of 258 Enhanced UNISti m Firmware Download 553-3001-207 Standard 2.00 January 20 06 For CS 1000 Release 4.5, if the required firmware file does not exist on the SRG50, or the version of the file is incorrect, the SRG50 initiates an FTP session to the TPS for the IP Phone to ret rieve the required file. The SRG50 upgrades the IP Phone and r[...]

Enhanced UNIStim Firmware Download Page 243 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Proc edure 18 Upgrading firmware Upgrade procedu res are genera lly found in Communication Serve r 1000S: Upgrade Procedures (553 -3031-258). Relevant information can be found in IP Line: Description, Installation, and [...]

Page 244 of 258 Enhanced UNISti m Firmware Download 553-3001-207 Standard 2.00 January 20 06[...]

Page 245 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 250 Appendix A: Media Redirection Scenarios In addition to basic call scenarios, Network Bandwid th Management also supports the following media redirecti on scenarios: • Scenario 1: Codec switches correct ly during media redirection. See Table 17 on p[...]

Page 246 of 258 Appendi x A: Media Redirection Scen arios 553-3001-207 Standard 2.00 January 20 06 Note 1: The zone table is examined using the commands in LD 117. See Software Input/Output : Maintenance (553-300 1-511) for more information on these commands. Note 2: In these scenarios, consult the zo ne table at the main office for accurate bandwi[...]

Appendix A: Media Redirection Scenarios Page 247 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 2 The SRG IP Phone registered to the main office initiates a call transf er to a main office IP Phone. The SRG TDM telephone is put on hold . A speech path is established between the SRG IP Phone registered to the [...]

Page 248 of 258 Appendi x A: Media Redirection Scen arios 553-3001-207 Standard 2.00 January 20 06 4 The call is released. The zone table indicates bandwidth usage for the call is unreser ved correctly . Ta b l e 2 0 Scenario 3.1: Conferen ce call between branch office and main office, in itiated by SRG IP Phone in Normal Mode Event Result 1 An SRG[...]

Appendix A: Media Redirection Scenarios Page 249 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide T abl e 21 Scenario 3.2: Conferen ce call between main office and br anch office , initiated by main office IP Phone Event Result 1 An SRG TDM telephone calls a main office IP Phone. A speech path is established be[...]

Page 250 of 258 Appendi x A: Media Redirection Scen arios 553-3001-207 Standard 2.00 January 20 06[...]

Page 251 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide 256 List of terms Branch office An SRG that is remote from the main office. The SRG provides telephony services using the main office servers (for Normal Mode) or local system services when the SRG loses IP commun ication with the main office (Loca l Mod[...]

Page 252 of 258 List of terms 553-3001-207 Standard 2.00 January 20 06 provided by ESA. Please note, however, th at the ESA feature is also generally useful for users who are not subject t o legislation, and is broad enough to be used in different countries. For exam ple, it will be a ppreciated by any customer who wants to route emergenc y calls i[...]

List of terms Page 253 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Transport Control Protocol (TCP), wh ich establish es a virtual connection between a destination and a source. IP by itself is something like the postal sy stem. It enables you to address a package and drop it in the system, but there'[...]

Page 254 of 258 List of terms 553-3001-207 Standard 2.00 January 20 06 PSTN Public Switched Telephone Network . The international telephone system based on copper wires carrying analog voice data. This is in contrast to new er telephone networks based on digital technol ogies. Telephone service carried by the PSTN is often called plain old telephon[...]

List of terms Page 255 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide TPS IP Phone Terminal Proxy Server. This server controls the connection of IP Phones. It resides on the Signaling Server with an emergency backup on the Voice Gateway Media Card. UDP Uniform Dialing Plan. Each locat ion within the network i[...]

Page 256 of 258 List of terms 553-3001-207 Standard 2.00 January 20 06[...]

Page 257 of 258 Main Office Configu ration for Survivable Remote Gateway 50 Configuration Guide Index B Branch office, 251 Branch office dialing plan, 30 C Capacity, 29 CDP, 251 CLID composition, 172 CLID verifi cation, 173 Conference calls, 28 Configuring ESA for branch office, 228 Configuring ESA using Element Manager, 239 Configuring the dialing[...]

Page 258 of 258 Inde x 553-3001-207 Standard 2.00 January 20 06 Main office hardwa re description, 17 Main office information required by the SRG, 37 Main office requirem ents, 20 Media Redirection Scenarios, 245 Music on hold, 31 N NCS, 253 Normal Mode, 253 Normal Mode operation, 22 NRS, 253 O Off-net dialing plan, 169 On-net dialing plans, 168 Ov[...]

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F amily Produc t Manual Contacts Copyright FCC notice T rademarks Doc ument number Pr oduct release Document rel ease Date Pub lish Nor tel Communication Ser ver 1000 Main Office Configuration f or Survivab le Remote Gatewa y 50 Configuration Guide Copyright © Nor tel Networks Limited 2006 All Rights Reserved Information is subject to change witho[...]