Nortel Networks C4020 manual

C4 0 10/ C4010Ex/ C4 0 20 Cor d l e ss Han d set User Guide Return to Menu[...]

2 Introduction[...]

3 Tabl e of con tents Standard 2. 00 About this User Guid e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 The C4 010 hands et ... . .... . .... . ...... ..... . .... . .... . ...... ..... . .... . ...... ....... ....... . .... . .... . .... ..... 5 the C4010 Ex handset ... . ....... ....... .. ...... ....... ......[...]

4 Tabl e of con tents Standa rd 2.00 Au to a n sw er . ..... .. ... .. ... .... ... .. ... .. ..... .. ... .. ... ..... .. ... .. .. ..... ... .. ... .. .. ..... ... .. ... .. ..... .. ... .. 38 Sp eed ke y .... .. ... ..... .. ... .. .. ..... ... .. ... .. ..... .. ... .. ... ..... .. .. ... .. ... ..... .. .. ... .. ..... ... .. .. ... ..... .. 3[...]

5 About th is User guide Standard 2. 00 About this User Gui de This guide includes user information for the C4010 handset, the C4010 Ex handset, and the C4020 handset . The C4010 han dset The C4010 is the ba sic m odel. The C401 0 E x a nd C 4020 hands ets ha ve additional feat ures o r features that are differ ent from the C4 010 model. the C 4010[...]

6 Abo ut this Us er guide Standard 2.00 The C4 020 han d set The C402 0 func tions identical t o the C4010. Howe ver , the C402 0 can accept a headset and has a vibrate aler t f ea- tu re. MEL BROOKS LNR Menu 9 WX YZ 6 MNO 3 DEF 2 ABC 5 JKL 1 ; 4 GHI 7 PQ RS X 0 8 TUV # C ••••••• ••••••• ••••••• •••?[...]

7 Navi gati ng the menu Standard 2 .00 Menu Ring volu m e Melody Personal ise Last n umber Select base Language Franc ais Engli s h Deutsch Espanol Ita liano Nederla nds 12345678 Handset name Key so und Headset * Auto ans wer Vibrator * Backli ght ** Speed key Range t est En v ir o nm en t Declar e base Delete Last number 1 Last number 2 Last numbe[...]

8 Navi gating th e menu Standard 2.00[...]

9 Introd uction Standard 2 .00 Safety Never use your cordless handset: • in the area of el ectr ical detonat ors • in s h ielde d rooms • in areas wh ere radio transmission is f orbid den • in aircr aft Chec k for smal l metal obje cts in DECT Handset ea r piece/m outhpiece bef ore using the handset Do not store or locate flamm abl e liquid[...]

10 Introdu ction Standard 2.00 rooms where inflammable liquids or gases a re presen t • charge your batteries on ly wi th the supplied b atter y charger • disconnect the ba ttery charger when not in use f or e x tended peri ods • do not leav e the batter y connected to the batte r y charge r for longer than one week Explanatio n of h eader ic[...]

11 Introd uction Standard 2 .00 Meridian PBX Flexible F eature Co des (FFC) — you can dia l an F FC c ode to access some of your h andset ’s features. As the FFC’s are distinct to your system, a table on pag e 25 ident ifies the FFC or SPRE codes. Meridian PBX Special Prefi x Codes (SPRE) — you can dial a SPRE code plus a one or two di git [...]

12 Introdu ction Standard 2.00[...]

13 Yo ur cord less tel ephone Standard 2 .00 Y our co r dless h andset Y our hands et 1. V olume Up/Down (louds peaker /r ingi ng) 2. Ear speaker 3. Di sp la y 4. Menu item select ion 5. Messag e waiting 6 . In iti a lize ke y 7. Micro phone 8. K ey pad lock ed 9. Ringer off 1 0 . D is p lay fu nc ti o n s 1 1. T hr ee lin e s o f tex t ( each 12 c[...]

14 Your cordless telephone Standard 2.00 Ha nd se t fu n ct i on key i c o ns Menu item selection or confirmation Menu sc roll Menu item selection or confirmation Off/Stan dby /Cance l Message wa iting l amp Re-initialize key Off hook/On hook C[...]

15 Yo ur cord less tel ephone Standard 2 .00 * For safety rea sons, the Handsf ree key d oes not opera te on t he C4010Ex hand set. Phone book directory Handsfree* 1/ :/spac e Vo lu m e U p /D ow n[...]

16 Your cordless telephone Standard 2.00[...]

17 Features Standard 2.00 Handset features T urn the hand set on T urn the h andset off Meth od 1 Meth od 2 Method 1. Pres s the Standb y key. The handset displa ys the name and number programme d when t he handse t was subscribed. P res s t h e po w er off key fo r at le a st fi ve seconds. P res s t h e Cancel key and press the O ff key. C KENT 5[...]

18 Featu res Standard 2.00 Ans wering a call You can receive a call when th e antenn a icon i s visibl e in t he upper right corner o f the di splay. You a re out of radio range of a DECT system when the ant enna icon disappears. Me thod 1 Me thod 2 Your display can show the caller name, up to 12 c haracters, or the cal ler numb er or bot h, depend[...]

19 Features Standard 2.00 T o stop hand set rin ging o r vi bratin g with out an sweri ng a cal l You can stop the handset from ringing or vibrating, i f activated, by pressing either the volume u p key or volu me down key. However, press ing thes e keys does not answer the call. Af t er stopping the ringing or vibrating you can decide to an swer t[...]

20 Featu res Standard 2.00 Pr e- di al i ng on ho ok This mode allows you to enter and edit a num ber bef ore dialing. To d e lete the l ast di git Last n um ber redia l LNR stores the l as t five numbers that you dialled. Enter a DN o n the keypad. Pr ess th e Pa use key to insert a three second pause in the DN. Pau se chang es to Erase tw o s eco[...]

21 Features Standard 2.00 En d ing a c all Co nferen ce This mode allows you to conference a third party duri n g a call. The call ed numb er is displayed f or 10 seconds. The display tracks the call time in minutes and s econd s. Method 1. Pres s the on ho ok key . Method 2. Pl ace the handset in t he battery charger. The displ ay shows the c all [...]

22 Featu res Standard 2.00 T ransfer a call This mode allows you to tr a nsfer a call to a t hi rd party during a call. While talking to party A, you need t o conference party B into the conversation. Pr e ss t h e R ec all ke y. Enter party B ’ s DN on the keyp ad. You connect to party B. Pr e ss t h e R e ca ll key to c onferenc e. While talkin[...]

23 Features Standard 2.00 Dia ling dir ectory n umber s/names Meth od 1 Meth od 2 P res s t h e R ecall key. Enter party Bs DN on the keypad. You can press t he on ho ok key to t r an s fer the call before or after p arty B answers. You receive ring-back from party A i f party B does not answer the call. P res s t h e di rect or y key. Acce ss the [...]

24 Featu res Standard 2.00 Messa ge waitin g key To configure the speed key as a one-touch access to your voice mail, see page 43. Note : Not all Nortel Net w orks DECT systems support Message Waiting. Pr e ss t h e Ca ll key to place the call or press th e Ch ange k ey to change the directory entry. The messag e waiting key lig ht flashes when the[...]

25 Features Standard 2.00 Meridian P BX features Ask yo u r system ad mi n ist ra to r for t he FFC o f SPRE co des. Yo u c an ent er th e access codes a pplicable to your system in the F FC or S PRE + column for quick reference. Ta b l e 1 Meridian PB X feature access co des (Part 1 o f 2) Feat ure FFC or SPRE + Access to mai nte nance pr og rams [...]

26 Featu res Standard 2.00 Not f or sale Passed inspec tion P er m anent hold Ring again Ringing number pick up Ringing number , DN pic kup Ringing number , group pic ku p Room status Stored numbe r re-dial, t o store Stored numbe r redeal, to re-dial Syste m speed c all, to use T r unk Answ er F rom A ny S tation -T AF AS T ru n k ver ifi ca tio n[...]

27 Features Standard 2.00 Succession C om m un ication S erver f o r Enterprise (CSE 65 00) featu res Note : T he fea tures in Table 2 also apply to the M6500 PBX. Use the interactive keys to acc e ss features, or dial the access codes in the following table. System features can v ary, based on markets and customized numbering plans. If the followi[...]

28 Featu res Standard 2.00 Canc ellation of cal l forwarding # 2 0 Imme diate cal l forwarding t o a v oice mai lbox X 2 5 v oi ce mail number Override call forwarding and DND funct ions X 2 8 e x t er nal num ber Canc ellation of a bbreviated num ber # 5 1 from 0 to 9 Canc ellation of a ll appoi ntment remin ders # 5 5 9999 Canc ellation of a ppoi[...]

29 Features Standard 2.00 Business C omm un ications Manager features Use the interactive keys to acc e ss features, or dial the access codes in the following table. System features can v ary, based on markets and customized numbering plans. If the following feature access codes in Table 3 do not operate as indicat ed , contact your syst em adm ini[...]

30 Featu res Standard 2.00 3-way conference call durin g a call If y ou want to conference the calls together, press R. When t h e dial tone is heard, cal l the th ird party. T o con ference t he parties together, pres s R3 . T oggle between two parties du ring a call If y ou want to put the second call on hold and re-connect to t he original call,[...]

31 Co nfig ur ing th e ha nd se t Standard 2.00 Conf igurin g the handse t You can configure some of the handse t menu attributes to meet your requirements. Sto r e num bers an d names in the dir ectory You can sto re up to 2 0 names and num bers in t he directory. P res s t h e Directory ke y. P res s t h e Add key. You can use the s ugges ted m e[...]

32 Con figu ring t he ha ndset Standard 2.00 Pr e ss t h e Ok key . Ent er up t o 18 digits for the D N . • T o s t ore a Recall number , press th e R key . • T o store a pause in the number , press the Pa u s e key . Th e Pa us e op tion e xpires after two seconds. To correct an error. Press t h e Erase key or select the digit and enter anothe[...]

33 Co nfig ur ing th e ha nd se t Standard 2.00 To enter a character, press a k eypad key 0 to 9 as s how n in T able 4. For example, press the keypad key 3 twice t o ent er character E . Enter up to 10 characters f o r a name on the keypad. T able 4 Southern h andset keypad alpha bet equivalent f o r: • En glish • F rench • Ger man • Dutch[...]

34 Con figu ring t he ha ndset Standard 2.00 T able 5 North ern h and set keypad alphabet equivalent f o r: • En glish • P o r tugues e • Swedish • Norwegian • Fin nish • Danish Ke y 1 2 3 4 5 6 7 8 9 00 1 – /s p a c e 1 ,.: , 2A B C 2 ÅÄÃÁ Æ 3D E F 3 Ê 4G H I 4 5J K L 5 6M N O 6 ÖÓÔ 7P Q R S 7 8T U V 8 Ú 9W X Y Z 9 Three se[...]

35 Co nfig ur ing th e ha nd se t Standard 2.00 Lo ca t e num bers a n d n am es i n th e di re cto r y P res s t h e dire ctory key. P res s t h e Searc h ke y. The handset displays the first two directory entries. P res s t h e scrol l keys to search for names and num bers i n the directory. P ri vat e di r . Se arc h Add P ri vat e di r . HERNAN[...]

36 Con figu ring t he ha ndset Standard 2.00 Ch ange num bers an d name s in the direct ory To ch ange a n umber To ch ange a n ame To d e lete a nam e an d num ber Make a call fr om the direct or y Locate the name in the directory. Press the key next to the name. Pr e ss t h e Ch ange key. Pr e ss t h e Erase key to erase the number. Enter the n e[...]

37 Co nfig ur ing th e ha nd se t Standard 2.00 Ring v olume Adjust the ringing volume by two methods. 1. With t h e volume +/- keys when the hands et is ringing. 2. From the menu as described below. Ring me lody Hands et name on th e idle displa y P res s t h e Men u ke y . Dial 87, o r scroll through the menu options. Select t he numb er an d pre[...]

38 Con figu ring t he ha ndset Standard 2.00 K ey so und A u to an swer Note: Only use the auto answer feature with a heads et connected to the handset. The han dset will automat ically answer 10 secon ds af ter receivin g a call. Pr e ss t h e Menu ke y. Dial 28, or s croll through the menu options. Pr e ss t h e No key to turn the key sound off. [...]

39 Co nfig ur ing th e ha nd se t Standard 2.00 Sp eed ke y The speed key replaces the LNR (last number redial) key on the handset d isplay. CAUTION: If you prog ram the spee d k ey as an emergency telephone number, pressing this key by accident autom atically dials the emergency number. P res s t h e Men u ke y . P res s t h e Perso nalise ke y. P[...]

40 Con figu ring t he ha ndset Standard 2.00 Return the speed key to LNR Range t est En viro nment The en vironment setting al lows you to adapt t he earpie ce volum e level for background nois e. Press the Men u key. Press the Personalise key. Press the scroll ke ys to access Speed key . Press the Speed key . Press the Direct Menu key. Di al 24 . [...]

41 Co nfig ur ing th e ha nd se t Standard 2.00 De clar e base Declare base allows you to subscribe your handset to an other DECT system. P res s t h e Men u ke y . P res s t h e Perso nalise ke y. P res s t h e scrol l keys to ac ce ss Declare bas e . P res s t h e Declar e base keys. P res s t h e OK key after selecting the base. Enter the P IN c[...]

42 Con figu ring t he ha ndset Standard 2.00 Selec t langua g e Loc k and unloc k the key pad Locking the key pad prev ents m akin g calls in the standb y mode. You can recei ve calls with the k eypad lock e d. Pr e ss t h e Menu ke y. Pr e ss t h e sc rol l keys to access La ngua ge . Pr e ss t h e L ang uag e ke y. Select t he langua ge. Pr e ss [...]

43 Co nfig ur ing th e ha nd se t Standard 2.00 V oice mai lbo x one -touch a cces s For one-touch access to your voic e mailbox you can program the Voice Mail ke y. Note 1: The early C4010 models do not have the Voi ce Mail feature. Note 2: O n BCM system s, press the Voice Mail key for auto mati c ac ce ss to BCM voicemai l. Enter your password. [...]

44 Con figu ring t he ha ndset Standard 2.00 To change the pass wor d entry When you change your vo ice mail password, you can c hange the handset password entry to automatic ally access your mail box. Note: The password displays as ****** . Enter your password followed by #. Press the OK key after ente ring the password and #. Pr e ss t h e Menu k[...]

45 Co nfig ur ing th e ha nd se t Standard 2.00 To delete the Voice Mail en try P res s t h e Men u ke y . P res s t h e Per sonalise ke y. P res s t h e scrol l keys to ac ce ss Vo ic e M ai l . P res s t h e Ok key t o display Acc ess Nr . Press and hold the Erase ke y to di sp la y Delete Vo ice M ai l . P res s t h e Yes key to delete the Voice[...]

46 Con figu ring t he ha ndset Standard 2.00[...]

47 Us efu l in fo rmat i on Standard 2 .00 Useful inf o rmation Ba tteries Ba t ter y indi ca t or Low batte r y in di ca tors wh e n the han dse t is in st an dby mo de Low batte r y in di ca tors wh en t he ha n ds e t is in us e How to ch ar ge the battery Before using the handset for t he first time, charge the battery for 12 hours. To charge t[...]

48 Useful inf o rmation Standard 2.00 Ch ange ba tte rie s Othe r b atter y i nformati on Note: Do not remove the batt e ry to re-i n itialize the handset. Use the re- initia l ize k ey . To keep the battery completely charged, replace the hand set in the battery charger often. When t he battery cha rger is not in use f or a ex tended period of tim[...]

49 Us efu l in fo rmat i on Standard 2 .00 Use the belt cl ip Ha ndset a dvice Re-initial i zation If y our hand se t display freezes or the handset does not operate correctly, re- initialize. The re-i n itialize key is located above the handsfree key. Handset in te rferen ce The C4010, C4010Ex, and C4020 handset s meet all required EMC standards. [...]

50 Useful inf o rmation Standard 2.00[...]

5 1 Marc h 2002 S tandard 2. 00[...]