NETGEAR WNDR3800 manual

350 East Plumeria Drive San Jose, CA 95134 USA December 2011 202-10806-04 v1.0 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 User Manual[...]

2 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 ©2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for [...]

3 Contents Chapter 1 Hardware Setup Premium Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ReadySHARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setup Menu . . . . . . . . . . . .[...]

5 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 7 Administration Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Router Information . . . . . . . . . . . . . . . . .[...]

6 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 9 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Power LED . . . . . . . . . . . . . . . . . . . . . . . [...]

7 1 1. Hardware Setup Getting to know your wireless router The N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 provides high-performance wireless Internet access that is ideal for high-demand applications such as streaming HD video and multiplayer games. Its dual band design provides the maximum flexibility for configuring a home ne[...]

Hardware Setup 8 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Premium Features Your router includes premium features, which are described in this section. ReadySHARE ReadySHARE makes it easy to access shared files on your network, to upload files remotely, and to share a network printer. ReadySHARE USB Storage Attach a USB flash [...]

Hardware Setup 9 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 busy Wi-Fi channels. ClearChannel Selector is enabled by default on your WNDR3800 router. TiVo Support This feature allows your TiVo to access media files stored on a USB device that is connected to your router. The TiVo must be on the same network as the router. This [...]

Hardware Setup 10 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Unpack Your New Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • A slide-on stand for your router • AC power adapter (plug varies by region) • A yellow Ethernet cable • NETGEAR Installati[...]

Hardware Setup 11 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Prepare the Router for Installation 1. Carefully remove the protective film from the top of your router. 2. Set up your router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Restore Factory Settings butt[...]

Hardware Setup 12 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 The front panel has status LEDs that you can use to monitor and verify various conditions. There are also two buttons on the right (or at the bottom if the router is in its stand). The LEDs are described in the following table. Table 1. LED Descriptions LED Descriptio[...]

Hardware Setup 13 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Back Panel The back panel has the On/Off button and the port connections shown here and described below. Power AC power On/Off adapter outlet LAN Ethernet ports Internet WAN port USB port Figure 4. Back panel features • The four local (LAN) 10/100/1000 Mbps Ethernet[...]

Hardware Setup 14 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Position Your Wireless Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical pla[...]

15 2 2. Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. This chapter contains the following sections: • Router Setup Preparation • Types of Logins and Access[...]

Getting Started with NETGEAR Genie 16 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information [...]

Getting Started with NETGEAR Genie 17 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a Web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to [...]

Getting Started with NETGEAR Genie 18 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or cha[...]

Getting Started with NETGEAR Genie 19 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed informa[...]

Getting Started with NETGEAR Genie 20 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices, and other equipment to your wireless network. See Guest Networks on page 29 for instructions on how to set up a guest network. Man[...]

21 3 3. Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls • ReadySHARE USB Storage • Basic Wireless Settings • Guest N[...]

Genie Basic Settings 22 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet . The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether or[...]

Genie Basic Settings 23 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Internet Service Provider Encapsulation . ISP types. The choices are PPPoE, PPTP, or L2TP. • Login . The login name provided by your ISP. This is often an email address. • Password . The password that you use to log in to your ISP. • Connection Mode . [...]

Genie Basic Settings 24 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireles[...]

Genie Basic Settings 25 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE[...]

Genie Basic Settings 26 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This screen displays the following: • Basic.The Basic feature allows you to manage files and folders on a USB storage device that is connected to the USB port of the router. • ReadySHARE Cloud . ReadySHARE Cloud gives you remote access over the Internet to a[...]

Genie Basic Settings 27 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To view or change basic wireless settings: NETGEAR recommends that you do not change your preset security settings . If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily f[...]

Genie Basic Settings 28 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Network 2.4 GHz b/g/n and 5.0 GHz a/n The b/g/n and a/n notation references the 802.11 standards of conformance. For instance, the 2.4 b/g/n conforms to 802.11b, 802.11g, and 802.11n at 2.4 GHz radio frequency. Enable SSID Broadcast. This setting allows[...]

Genie Basic Settings 29 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.  To set up a guest network: 1. Select B[...]

Genie Basic Settings 30 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 5. Select a security option from the list. The security options are described in Guest Network Wireless Security Options on page 30 . 6. Click Apply to save your selections. Set Up a Video Network To prevent packet drops or jitter when streaming high-quality vid[...]

Genie Basic Settings 31 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK cl[...]

32 4 4. Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setu[...]

Genie Advanced Home 33 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select Setup [...]

Genie Advanced Home 34 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard . 2.[...]

Genie Advanced Home 35 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connect[...]

Genie Advanced Home 36 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the followin[...]

Genie Advanced Home 37 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and[...]

Genie Advanced Home 38 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inabi[...]

Genie Advanced Home 39 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP [...]

Genie Advanced Home 40 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address . The LAN IP address of the router. • IP Subnet Mask . The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, a[...]

Genie Advanced Home 41 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define[...]

Genie Advanced Home 42 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNDR3800 router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS[...]

Genie Advanced Home 43 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 QoS for Applications and Online Gaming  To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On checkbox. 2. Click the Setup QoS Rule button to see the existing priority rules. On this screen[...]

Genie Advanced Home 44 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type field, select either TCP, UDP, or both ( TCP/UDP ), and specify the port num[...]

Genie Advanced Home 45 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 4. From the Priority Category list, select Ethernet LAN Port , as shown in the following figure: 5. From the Ethernet LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should [...]

Genie Advanced Home 46 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, an[...]

47 5 5. USB Storage Access and setup This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. This ch[...]

USB Storage 48 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other [...]

USB Storage 49 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 File Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications inc[...]

USB Storage 50 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to easily download s[...]

USB Storage 51 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 By default, the USB storage device is available to all computers on your local area network (LAN). Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in ag[...]

USB Storage 52 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. You can use this screen to select a folder, to change the share name, or to change the read Access or write access from All – no password to admin . The user name (account name) for All – no password is guest. The password for admin is the same one that is used to[...]

USB Storage 53 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a ReadySHARE account: 1. On the ReadySHARE Cloud screen, click the click here link, and the following screen displays: 2. Fill in the fields (scroll down as necessary). 3. Read the agreement, and click the I accept. Create my account. button.The following s[...]

USB Storage 54 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 After you register, the following screen displays:  To access USB contents remotely: 1. From a device with a web browser, browse to http://readyshare.netgear.com . 2. Enter your ReadySHARE Cloud user name and password, and then click the Log in button. Note: Note that[...]

USB Storage 55 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Registered routers are displayed in the left frame. When a router is highlighted, the shared USB device is in the frame on the right. By default, USB_Storage is the name that displays for all contents in the USB drive. 4. Click on the shared folder to open file explorer [...]

USB Storage 56 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 When you launch the USB Control Center Utility, a screen similar to the following displays: This is the main screen, which shows a device icon, the description for this USB device, and its status. Available . The device is available from the computer that you are using. [...]

USB Storage 57 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows . Enable this utility to start automatically when you are logged in to Windows. Timeout . Specify the timeout value for holding the [...]

USB Storage 58 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the[...]

USB Storage 59 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage[...]

USB Storage 60 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name . If only 1 device is connected, the default share name is USB_Storage. You can click the name shown or you can type it in the address field of your Web Browser. If[...]

USB Storage 61 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Media Server Settings By default, the router is set up to act as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live. To view these settings, selec[...]

USB Storage 62 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Play WNDR3800 Media on TiVo with ReadyDLNA You can use the TiVo (Series 2 and above) Home Media Option to play back photos and music that reside on your PC or Mac right in your TiVo user interface.  To set up the WNDR3800 to work with TiVo: 1. Select Advanced > USB[...]

USB Storage 63 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To play music or view photos: 1. On the TiVo, select TiVo Central > Music, Photos, & Showcases . 2. Select what you want to play or watch.[...]

USB Storage 64 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Copy TiVo Files onto a Computer For file transfers between your TiVo and your computer, you can use the TiVo Desktop accessory available at https://www3.tivo.com/store/accessories-software.do . Specify Approved USB Devices For more security, you can set up the router to [...]

USB Storage 65 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. To add an approved USB device, select it from the Available USB [...]

USB Storage 66 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Type the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest . 3. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1. You[...]

67 6 6. Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: • Keyword Blocking of HTTP Traffic • Block Services (Port Filte[...]

Security 68 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select on[...]

Security 69 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a co[...]

Security 70 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5[...]

Security 71 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block[...]

Security 72 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the Email screen and specify which alerts you want to receive and how often.  To set up email notifications: 1. Select Advanced > Security > Email to display t[...]

73 7 7. Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 108 for information on upgrading or checking the status of your router over the Internet, and Traffic Meter on page 112 for information on monitoring the volume of[...]

Administration 74 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your [...]

Administration 75 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 View Router Status To view router status and usage information, click the Advanced Home button or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version . The version of the rou[...]

Administration 76 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection . This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask . The IP subnet mask being used by the Internet (WAN) port of the router. Domain Name S[...]

Administration 77 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Re[...]

Administration 78 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) You need to scroll down to see all the fields for this section of the Router Status screen: The following settings are displayed for each network: Name (SSID ). The wireless network name (SSID) used by the rout[...]

Administration 79 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Note: If you have not set up guest networks, this section of the screen shots a yellow triangle. Broadcast Name is turned off because the router does not broadcast a guest network name unless you set up a guest network. Name (SSID ). The 11N wireless network name (SSI[...]

Administration 80 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Target address . The name or IP address of the website or news group visited or to which access was attempted. • Action . Whether the access was blocked or allowed. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Lo[...]

Administration 81 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To restore configuration settings that you backed up: 1. Enter the full path to the file on your network, or click the Browse button to find the file. 2. When you have located the .cfg file, click the Restore button to upload the file to the router. Upon completio[...]

Administration 82 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. If you want to be able to recover the password, select the Enable Password Recovery check box. 4. Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user[...]

Administration 83 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine If you are already using Time Machine software with your USB hard drive, you can skip the[...]

Administration 84 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Your Mac or PC.  To access the drive: 1. Start ReadySHARE: • On a Mac: Select Go > Connect to Server, and then type[...]

Administration 85 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You are prompted to log in. 5. Enter the password (the same one you use to log in to the router as admin) and backup begins. Before You Back up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the follo[...]

Administration 86 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 c. On the Energy Saver screen, select Wake for Ethernet network access . d. Click the Back arrow to exit this screen. Your changes will be saved. 5. Modify your Security settings. a. From the Apple menu, select System Preferences . b. From the View menu, select Securi[...]

Administration 87 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.  To make sure the partition scheme is set to one of these supported schemes: 1. Open the Disk Utility and select your USB drive. 2. Select the [...]

88 8 8. Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: • Advan[...]

Advanced Settings 89 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio . You can completely turn off the wireless portion of the wirele[...]

Advanced Settings 90 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Disable Router’s PIN . You can configure the router's wireless settings or add a wireless client through WPS using the router's PIN only when the PIN is enabled. The router's PIN can be disabled temporarily when the router detects suspicious at[...]

Advanced Settings 91 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario. Repeater Base[...]

Advanced Settings 92 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual band concurrent mode is not affected. For you to set up a wireless network with WDS,  he following conditions have to be met fo[...]

Advanced Settings 93 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Disable Wireless Client Association . If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box. - [...]

Advanced Settings 94 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check[...]

Advanced Settings 95 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP of the base station. 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or[...]

Advanced Settings 96 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 the Web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s publi[...]

Advanced Settings 97 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC se[...]

Advanced Settings 98 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connect[...]

Advanced Settings 99 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port f[...]

Advanced Settings 100 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: The Port Forwarding radio button is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the se[...]

Advanced Settings 101 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protoco l field, select the protocol. If you are unsure, select TCP/UDP . 6. In the Starting Port field, enter the beginning p[...]

Advanced Settings 102 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your Web server at 192.168.1.33 . HTTP (port 80) is the standard protocol for Web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and[...]

Advanced Settings 103 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering[...]

Advanced Settings 104 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single a[...]

Advanced Settings 105 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for exa[...]

Advanced Settings 106 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. Y[...]

Advanced Settings 107 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check b[...]

Advanced Settings 108 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3800 router over the Internet.  To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management . Note: Be sure to change the router’s [...]

Advanced Settings 109 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is[...]

Advanced Settings 110 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP . The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On . UPnP can be enabled or disabled for automatic device configuration. Th[...]

Advanced Settings 111 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select [...]

Advanced Settings 112 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. ?[...]

113 9 9. Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: • Quick Tips • Troubleshooting w[...]

Troubleshooting 114 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network  Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and t[...]

Troubleshooting 115 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Network Settings Make sure that the network settings of the computer are correct. • Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain [...]

Troubleshooting 116 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or compu[...]

Troubleshooting 117 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Cannot Access the Internet If you can access your router but you are unable to access the Internet, first determine whether the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router must r[...]

Troubleshooting 118 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and sele[...]

Troubleshooting 119 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • If your wireless device finds the network but you cannot join the network, check to make sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz). • Does your wireless device support the security that you are using for[...]

120 A A. Supplemental Information This appendix provides factory default settings, technical specifications for the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800, and links to related documents. • Factory Default Settings • Technical Specifications[...]

Supplemental Information 121 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Factory Default Settings You can restore the factory default configuration settings to reset the router’s user name to admin, the password to password, and the IP address to www.routerlogin.net . This procedure erases your current configuration, including[...]

Supplemental Information 122 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Broadcast SSID Enabled Transmission speed Auto * Country/region United States in the US; otherwise varies by region RF channel 6 until region selected Operating mode • 2.4GHz b/g/n: Up to 130 Mbps • 5GHz a/n: Up to 300 Mbps Data rate Best Output power F[...]

Supplemental Information 123 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Technical Specifications Table 5. WNDR3800 Router Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Austra[...]

124 B B. Notification of Compliance NETGEAR Dual Band - Wireless Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful o[...]

Notification of Compliance 125 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [...]

Notification of Compliance 126 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national sp[...]

Notification of Compliance 127 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may ca[...]

128 Index A access remote 108 viewing logs 79 access points 90 accessing remote computer 95 ACS Channel Switch 90 adding custom service 100 priority rules 43 address reservation 41 advertisement period 110 alerts, emailing 72 applications, QoS for online gaming 43 approved USB devices 64 attached devices 24 authentication, required by mail server 7[...]

129 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Ethernet (LAN) LED described 12 troubleshooting and 115 , 116 Ethernet cables, checking 114 F factory default settings, restoring 81 , 121 factory settings resetting 13 file sharing 49 firmware version 75 firmware, upgrading 18 , 74 Fragmentation Length 89 fragmented data packets 3[...]

130 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 N NAT (Network Address Translation) 36 , 37 , 96 NETGEAR Genie 17 network correct settings, checking 115 restarting 114 Network Time Protocol (NTP) 118 networks guest 78 networks, guest 29 O outgoing mail server 72 P packets, fragmented 37 Parental Controls 25 passphrase, product l[...]

131 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 T technical specifications 120 technical support 2 Temporal Key Integrity Protocol (TKIP) 30 time of day 118 time to live, advertisement 110 time-out, port triggering 103 trademarks 2 traffic metering 112 troubleshooting 113 date or time incorrect 118 log in access 116 router chang[...]