NETGEAR DM602 manual

SM-DM602 Oct ober 2002 NET GEAR , Inc. 4500 Grea t America Parkway Santa Cla ra, CA 950 54 USA Phone 1-888 -NETGEAR Reference Manual for the Model D M602 ADSL Modem DM602.book Page i Friday, October 4, 2002 4:22 PM[...]

ii © 2002 by NETGEAR, Inc. All rights reserved. T r ademar ks NETGEAR is a tradem ark of Net gear, Inc. Micros of t, W indow s, and Windows NT are r egi stered trademarks of Microso ft Corporat ion. Other bra nd and produ ct names ar e registe red trad em ark s or trademarks o f thei r respective holders. St at ement of Conditions In the in terest[...]

iii Bestätigung des Herstellers/Importeur s Es wird hi er mit bestät i gt, daß das Mod el DM602 ADSL Mo dem gemäß der im BMP T -Amtsbl Vfg 243/19 91 und Vfg 46/199 2 aufgef ührt en Bestimmu ngen ents tört is t. Das vorsc h riftsmäßige Betreiben einiger Geräte (z.B. T estsender) kann jedoch gewissen Beschr änkunge n unterlie gen. Lese n S[...]

iv DM602.book Page iv Friday, October 4, 2002 4:22 PM[...]

Contents v Content s About This Guide Chapter 1 Introduction About the Modem .............. ............. ...... ....... ...... ....... ...... ............. ...... ....... ...... ....... ......... 1-1 Key Features ..................... ................... ............. ............. ................... ............. ................ 1-1 Auto Upli n[...]

vi Contents Chapter 3 Prep aring Y our Computer Preparing Y our Co mputer for TCP /IP Netw orking .......... ................... ............. ............. ... 3-1 Configur ing Wind ows 95, 98, and ME for TCP/IP Netw orking ........... ................... ... 3-2 Install or V erify Wind ows Networki ng Com ponents ........ ................... ....[...]

Contents vii Device Mode ............... ............. .................... ............. ............. ................... ............. ....... 5- 10 Chapter 6 T roubleshooting Basic Functio nin g .............. ...... ............. ....... ...... ....... ...... ............. ...... ....... ...... ....... ......... 7- 1 PWR LED N ot On ..........[...]

viii Contents DM602.book Page viii Friday, October 4, 2002 4:22 PM[...]

About This Gui de ix About This Guide Congratul ations o n your pu rchase of the NETGEAR ™ Model DM602 ADSL Mod em . The DM602 mode m provides a secure c onnection for a c omputer to the Inter net thro ugh an inter nal A DSL m ode m. T ec hnical Suppo rt For help with an y technica l issues , contact Customer Suppo rt, or vi sit us on t he W eb a[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem x About Thi s Guid e T ypograp hica l Conv ention s This gui de uses the foll owing typogr aphical convent ions: ital ics Book titles and UNIX file, c ommand, and dir ectory na mes. courier font Scree n te x t, use r-type d com m and -lin e entr ies. Initi al Caps Menu titl es and wind ow and but t[...]

Introduc tion 1-1 Chap ter 1 Introduction This chap ter de scribes the feat ures of t he NETGEAR Model DM602 ADSL Mod em . Abou t the Mode m The Model DM602 ADSL Modem connects your comput er to the Inte rn et us ing a built-i n ADSL modem. The DM602 mode m provides y ou with hig h-speed ADSL I nternet a ccess. Ther e is no ne ed to run softwar e o[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 1-2 Introduc tion • Pro toco l Supp ort – Dynamic Host Configu ration Prot ocol (DHCP) se rver for dynamicall y assigni ng network c onfigurat ion info rmatio n to one comput er . – DHCP client for dynami cally obtainin g configur ation inf ormation f rom the In ternet Service Provid er (ISP)[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Introdu ction 1-3 Router Device Mode In Router Device Mode, t he DM602 su pports con figurati on of the T ransmissi on Control Protocol / Intern et Protoc ol (TCP/IP) parameter s and login f unctions o n the mode m. • Automatic Configura tion of Attac hed computer by DHCP In Router Device Mode, t[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 1-4 Introduc tion DM602.book Page 4 F riday, October 4, 2002 4:22 P M[...]

Setting Up the Hardwa re 2-1 Chap ter 2 Setting Up the Hardware This chap ter de scribes the Model DM6 02 ADSL Modem hardwar e and provi des in structions for insta lling it. Packag e Conte nt s The produc t pack age should c ontain t he followi ng items: Figure 2-1. DM602 Pac kage Conte nts DM602 ADSL Modem Resource CD , installation guide, suppor[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2-2 Setting U p the Hardw are • Model DM602 ADSL Modem • AC power ad apter ( varies by regio n) • Cat ego r y 5 ( Cat 5) Eth ern et cab le • USB Cable (d ependin g on the cou ntry of pur chase ) • T elepho ne cable • Microf ilters (q uanti ty and type vary by re gion) • Model DM602 Re[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Setting Up the Hardwar e 2-3 The Modem’ s Front Pa nel The front panel of the DM602 modem ( Fi gure 2-2 ) con tains st atus LEDs. Figure 2-2. DM 602 Front Panel Y ou can use some of the LEDs to ve rify connecti ons. Ta b l e 2-1 lists a nd describ es each LED on the fro nt panel o f the DM602 mod[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2-4 Setting U p the Hardw are The M odem ’ s Rear Pa nel The rear panel of the Model DM602 modem ( Figur e 2-3 ) contai ns por t conne cti ons and a power switc h. Figure 2-3. DM602 R ear Pane l V i ew ed fr om le ft to right , the r ear panel con tains the fo llow ing feat ur es: • 15 V AC pow[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Setting Up the Hardwar e 2-5 Access Requirement The Model DM602 ADSL Mode m contains a built- in ADSL modem, which connect s directly to an ADSL servi ce provi der . Connect i ng the Mode m Before us ing your mode m, you need to do the f ollowing: • Connect yo ur Etherne t or USB cabl e from the [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2-6 Setting U p the Hardw are ADSL Through a Modular RJ-1 1 Wal l Jack . T o install the Model DM60 2 modem direct ly to the wall jac k without i nstalli ng a tele phone: 1. Connect t he prov ided tele phone cabl e to the wal l ja ck. 2. Connect t he other e nd of the t elephone c able to t he ADSL[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Setting Up the Hardwar e 2-7 Connecting the Power Adapter T o connect the power ad apter to t he mo dem: 1. Plug the connector of the powe r adapt er into o utlet on the rear panel o f the modem. 2. Plug the other end of the adapter i nto an AC power outle t. 3. V erify tha t the PWR LED o n the mo[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2-8 Setting U p the Hardw are Conn ecting to Y our C omput er Y our computer wil l attach to either t he Etherne t or USB 1.1 mode m ports s hown in Figure 2-3 . Ethe rnet T o connect your comput er to th e modem via Ethernet : 1. Locate t he Categor y 5 Ethernet cable whi ch came with your modem. [...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Setting Up the Hardwar e 2-9 1. Insta ll th e U SB d river a. Insert the CD which c ame with your modem into the CD dr ive of you r computer . Figure 2-5. CD St artup Scre en b. Click th e INST ALL USB Driver butt on. c. If a me ssa g e pr ompt s to sa ve o r open the fi le, cl ick Open to la u nch[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2-10 Setting U p the Hardw are Ready to C onfigure Y our Modem Y ou are now rea dy to assu re your compu ter is pr epared f or connect ing to and configur ing your modem, as des cribed in the f ollowing ch apter . DM602.book Page 10 Friday, October 4, 2002 4:22 PM[...]

Preparin g Your Co mputer 3-1 Chap ter 3 Prep aring Y our Computer This chap ter de scr i bes how to pr epa re y our comput er to con nec t t o t he Int ern et thr oug h the Model DM602 ADSL Modem and ho w to verify the readiness of a DSL modem accou nt from an In ternet servic e provi der (ISP) . Prep aring Y our Com puter fo r TCP/IP Ne tworking [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 3-2 Preparing Your Computer In most ca ses, you sh ould in stall TCP/ IP so that the comput er obtain s its spe cific ne twork configu ration i nformation automatic ally fr om a DHCP server d uring boot up. The DM602 mode m is shippe d preconfi gured as a DHCP server . The modem assigns the followi[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Prepari ng Your Computer 3-3 Y ou must have an Eth ernet ada pter , the TCP/IP pro tocol, and Client fo r Microsof t Networks. If you ne ed the ada pter: a. Click th e Add button . b. Select Adapter , and then cl ick Add. c. Select the manufac turer and model of your Ether net adapt er , a nd then [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 3-4 Preparing Your Computer a. Click th e Add button . b. Select Client, an d then c lick Add. c. Select Mi cr osof t. d. Select Client fo r Microsof t Networ ks, and then click OK. 3. Rest art yo ur PC for the chan ges to tak e e ffect. Enabling DHCP t o Automaticall y Configure TCP/IP Settings Af[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Prepari ng Your Computer 3-5 V erifying TCP/IP Propertie s (Windows) After yo ur PC is configure d and ha s reboote d, you can che ck the TCP/I P confi guration using the utilit y w inipcf g.exe : 1. On the W indows taskba r , cl ick the S tart button, a nd then click Run. 2. T ype winipcfg , and t[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 3-6 Preparing Your Computer 7. Click OK and close al l Network an d Dialup Conne ctions wi ndows. 8. Make sure y our PC is con nected to the mode m, then reboot your P C. V erifying TCP/IP Propertie s T o check your PC’ s TCP/IP conf igurati on: 1. On the W indows taskba r , cl ick the S tart but[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Prepari ng Your Computer 3-7 The TCP/IP Con trol Pane l opens: 2. From the “ Connect v ia” box, se lect your Macintosh’ s Ethernet i nterface. 3. From the “ Configure” box, selec t Using DHCP Ser ver . Y ou can leave th e DHCP Client I D box empty . 4. Close th e TCP/IP Contr ol Panel. 5.[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 3-8 Preparing Your Computer V erifying TCP/IP Properties for Macinto sh Computers After yo ur Macintos h is confi gured and h as reb ooted, you ca n check th e TCP/IP conf igurati on by retur nin g to th e TCP /IP C ont ro l Pa nel. From the A ppl e men u , sele ct C o ntr ol Pan els , then TCP / I[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Prepari ng Your Computer 3-9 V e rifyi ng th e Readin ess of Y our DSL In tern et Acc ou nt For ac cess to th e Inte rne t, you n eed to con t rac t with an Int erne t se rv ice pr ovi der (I SP ) fo r a single -user Int ernet ac cess a ccount usi ng a DSL modem. For a si ngle-u ser Inte rnet acco [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 3-10 Preparin g Your Co mputer If an I SP technici an confi gured yo ur computer during th e inst allati on of the s ervice f or a stat ic IP address , or i f you c onf igu red it for a s ta ti c I P addr es s us ing instru ct io ns p rovi de d by your I SP , y ou need to be sur e y ou h ave that c[...]

Basic Configu ration of the Mod em 4-1 Chap ter 4 Basic Configuration of the Modem This chap ter de scribes how to perf orm the basi c configu ration of your Model DM602 ADSL Modem for you r Int ernet conn ection. Access ing th e Web Configu ration Man ager in the M ode m In order to use th e browser -bas ed W eb Configura tion Manager built into t[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 4-2 Basic Co nfigurati on of the M odem For added securit y , the modem is protecte d with a User Name and Pass word. 4. T ype admin in the User Na me box, password in t he Password box, and then click OK. The modem’ s built in W eb Config uration Man ager scre en below to your br owser . Figure [...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Basic Con figurati on of th e Modem 4-3 Configur ing the Mo dem in Rout er Devi ce Mode for an ISP Ac count with PPPoE o r PP PoA Login If your Internet service account us es a logi n protocol such as PPP o ver Ether net (PPPoE) or PPP over A TM (PPPoA), f ill out the menu below . Figure 4-3. Me nu[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 4-4 Basic Co nfigurati on of the M odem 3. Domain Name Ser ver (DNS) Addres s: Usua ll y th e “ Ge t A utom a tic ally fr om IS P” se ttin g will w ork. If your ISP does not automatic ally trans mit DNS addr esses to the modem duri ng login, s elect “Use thes e DNS server s” and ente r the [...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Basic Con figurati on of th e Modem 4-5 A login wi ndow opens as shown in Figure 4-4 below:. Figure 4-4. Mode m Login window 5. T ype admin in the User Na me box, password in t he Password box, and then click OK. 6. Whe n the Basi c Sett ing s scr een appe ars (see Figure 4-2 ) clic k the Advanced [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 4-6 Basic Co nfigurati on of the M odem 7. After s elect ing Modem Device ty pe, the mo dem sends the modem’ s built in W eb Configur ation Ma nager scr een below (s ee Fig ure 4-6 ) t o your b rowser . Figure 4-6. Mode m Device Mode Basic Settings window 8. ISP Para mete rs fo r Int ernet Acces [...]

Advanc ed Confi guration of the M odem 5-1 Chap ter 5 Advance d Config ur ation of the Modem This chap ter de scribes how to confi gure the a dvanced fe atures of your Mode l DM602 ADSL Modem . Thes e features can be f ound under t he Advanced heading in the Main Menu of t he brow s er in te rfa ce . Rout er De vice Mod e S t atus The Route r S tat[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-2 Advance d Configurati on of th e Modem This scre en sh ows th e fo ll ow ing pa rame ter s: Ta b l e 5-1. Router St atus Fields Field Descrip tion Firmware V e rsion This fi eld di splays the modem firmware v ersion. LAN Po rt These I P pa rameter s apply t o the Loca l Area Ne twork (LAN) of t[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Advanc ed Configu ration o f the Mo dem 5-3 Click on t he “Show S tatis tics” but ton to di splay mo dem usage st atisti cs, as shown in Figur e 5-2 belo w: Figure 5-2. Show Statistics screen This scre e n sh ow s th e foll owin g stat isti cs: . Ta b l e 5-2. Rout er S t a tis tics Fie lds Fie[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-4 Advance d Configurati on of th e Modem Click th e “PPP S tatus ” button t o display the progr ess of th e PPPoE or P PPoA connecti on, as shown in Fi gure 5-3 , bel ow . Figure 5-3. PPP St atus scr een The modem will automa tically authenti cate with the PPPoE or PPPoA network whe n you hav[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Advanc ed Configu ration o f the Mo dem 5-5 Modem Device Mode St atus In Modem Devic e Mode , fr om th e Mai n Me nu o f t he b rows er int er fa ce, c lick on Modem S t at us t o displa y the Sys tem St atus s creen, sho wn in Fig ure 5-4 wil l appear . Figure 5-4. Modem Status screen This scre en[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-6 Advance d Configurati on of th e Modem Click on t he “Show S tatis tics” but ton to di splay mo dem usage st atisti cs, as shown in Figur e 5-5 belo w: Figure 5-5. Show Statistics screen This scre e n sh ow s th e foll owin g stat isti cs: . Modem These para meters ap ply to the ADSL mod em[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Advanc ed Configu ration o f the Mo dem 5-7 LAN IP S etup The LAN IP Set up menu al lows confi guration of LAN IP ser vices such as DHCP . From the Main Menu of t he bro wser interf ace, u nder Adv anc ed, cl ick on LAN IP Se tup to view the LAN I P Setup menu, shown i n Figure 5- 6 Figure 5-6. LAN[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-8 Advance d Configurati on of th e Modem Chan ging th e Modem Access Passw ord The defa ult us er name is admin and the pa ssword for t he modem’ s W eb Configur atio n Manager is password . Net gear rec ommends that y ou change t his user n ame and pass word to a more secure combinati on. From[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Advanc ed Configu ration o f the Mo dem 5-9 From the Mai n Menu of the browser interfa ce, under t he Maint enance hea ding, sele ct the Firmware Upg rade heading to displ ay the menu sh ow n i n Figure 5-8 . Figure 5-8. Firmware Upgr ade menu T o upload new firmwar e: 1. Dow n load a nd u n zip th[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-10 Advance d Configur ation of th e Mode m The Securi ty menu, shown in Figure 5-9 , allows th e configur atio n of a Defau lt DMZ Server . Figure 5-9. DMZ menu. T o assign a computer or serve r to be a De fault DMZ ser ver: 1. Check the check box t o enable t he DMZ feature 2. T ype the IP addr [...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Advanc ed Configu ration o f the Mo dem 5-11 In Router Device Mode, t he modem pr ovides limit ed router functio nality whi ch allows you to have the modem perform a ny logon steps your I SP may requir e. In this mode, it is also eas ier to configu re your comp uter by taking adv antage of the auto[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 5-12 Advance d Configur ation of th e Mode m DM602.book Page 12 Friday, October 4, 2002 4:22 PM[...]

Troubles hooting 6- 1 Chap ter 6 T roubleshooting This chap ter gi ves info rmation abo ut troubl eshooting your Mode l DM602 ADSL Modem . After each pro blem des cription , inst ructions are provi ded to hel p you di agnose and s olve the p roblem. Basic Func tioning After yo u turn on power to t he modem, t he following s equence of events should[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 6-2 Troubl eshootin g T r oublesho otin g the Modem ’ s W eb Configur ation Inte rface If you ar e unable t o access the modem’ s W eb Configurati on interfac e from a PC, che ck the follo wing : • Check the Ethern et connect ion betwee n your PC a nd the modem as describe d in the pr evious [...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Troub lesh ooting 6-3 T r oublesho otin g the ISP C onn ection ADSL link If your modem is unabl e to acces s the Internet, you should first d etermine whe ther you h ave an ADSL link with the s erv ic e provid er . The st at e of thi s con nec ti on is indica te d wit h th e W AN LED. W AN LED Gree[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 6-4 Troubl eshootin g Obt aining a W AN IP A ddress If your modem is unab le to acc ess the int ernet, an d your W AN LED is gre en or blinki ng green, yo u should det ermine whethe r the modem is able to obtai n a W AN IP address from the ISP . Unle ss you have been assigned a stat ic IP addr ess,[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Troub lesh ooting 6-5 4. If any of t he steps in dicates “ Failed”, you can attempt to reconnec t by clicking “Co nnect”. The modem will c ontinue t o attempt t o connect indefini tely . If you ca nnot conne ct aft er several minutes, you may be us ing an inco rrect Ser vice Name, Use r Nam[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 6-6 Troubl eshootin g DM602.book Page 6 F riday, October 4, 2002 4:22 P M[...]

Techni cal Spec ific ations A-1 Append ix A T echnical Specifications This appe ndix provi des te chnical s pecific ations f or the Mod el DM602 ADSL Modem . Genera l Specifi catio n s Network Protocol and S t andards Comp atibility Data and Ro uting Prot ocols: TCP/IP DHCP server and DHCP relay RFC 1483, 2684 Bridged Ethern et Encapsulat ion RFC 2[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem A-2 Technic al Spec ificati ons Physical Specificat ions Dimensions : 174 by 1 18 by 28 mm 6.9 by 4.6 by 1.1 in. W eight: 0.29 kg 0.63 lb. Environ mental Specifications Operati ng temperatur e: 0 ° to 40 ° C Operati ng humidity : 90% m axim um re lati ve h u midit y , nonc ond e nsin g Electromag[...]

Glossary 1 Glossary 10BASE-T IEEE 802.3 specificat ion for 10 Mb ps Ethernet over twisted p air wiring . 100BASE-Tx IEEE 80 2.3 speci fication for 1 00 Mbps Ether net over tw isted pair wi ring. ADSL See Asymmetric Digital Sub scrib er Line Asymmetric Digita l Subscri ber Line A technology for sending d ata over regular telephone lines. ADSL allo w[...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 2 Glossar y IP Address A four -byte number uniquely definin g each host on the I nternet. Ranges of addresses are assigned by Inter nic, an or ganizatio n formed for this pur pose. Usually written in d ot ted-d ecimal notation with per io ds separating the bytes (for example, 134.17 7.2 44.5 7). IP[...]

Referenc e Manual for the Mo del DM602 ADSL Mode m Glossa ry 3 Network Address T ranslation A technique by which several hosts share a single I P address fo r access to the Internet. NID Network Interface Device. The po int of demarcation, where the telephone line comes into the house. Packet A b lock of information s ent over a network. A pack et [...]

Referenc e Manual f or the Model DM60 2 ADSL Modem 4 Glossar y USB Universal Serial Bus. An external bus standard that support s data tr ansfer rates of 12 Mbps. A s ingle USB po rt can be us ed to con nect up to 127 peripheral devices , such as network interface adapters, mice, mod ems, and keybo ards. USB als o suppor ts Plug-and -Play i nstallat[...]

Index i A ADSL conne c t ing thr o ugh ot h er ja cks 6 conne ct ing thro ugh RJ 11 6 Auto MDI/MDI-X 2 Auto Uplink 2 C Cat5 cable 4 config urati on automatic by DHCP 3 Conn ect Mo de 2, 6 connectio n rate ASDL 2, 6 conv entions typogr aphy x crossover cabl e 2 customer su pp ort iii D default reset button 5 DHCP 2, 3, 2 DHCP Client ID 7 DMZ 10, 11 [...]

ii Index contacti ng ix P package co ntents 1 password restoring 5 PC, usin g to conf igure 10 PPP over A TM 2, 3, 4 PPP over Eth er ne t 2, 3, 9, 3, 4 Sta t us 4 PPPoA . See PPP over A TM PPPoE 9 PPPoE See PPP over Et hernet Primary DNS Server 4 prot ocol s DHCP 2, 3 PPPoA 2 PPPoE 2 supp ort 2 publicatio ns, rel ated ix R rear panel 4 requiremen t[...]