Netgear AC1600 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Netgear AC1600. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoNetgear AC1600 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Netgear AC1600 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Netgear AC1600, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Netgear AC1600 deve conte:
- dados técnicos do dispositivo Netgear AC1600
- nome do fabricante e ano de fabricação do dispositivo Netgear AC1600
- instruções de utilização, regulação e manutenção do dispositivo Netgear AC1600
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Netgear AC1600 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Netgear AC1600 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Netgear na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Netgear AC1600, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Netgear AC1600, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Netgear AC1600. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    350 East Plumeria Drive San Jose, C A 95134 USA May 2015 202-11485-03 A C1600 WiFi VDSL/ ADSL Modem Rout er Model D6400 User Manual[...]

  • Página 2

    2 AC1600 WiFi VDSL/ ADSL Modem Rout er Model D6400 Suppor t Thank you f or selec ting NET GE AR pr oduc ts. After inst alling your device, locat e the serial number on the label of your pr oduc t and use it to r egister your pr oduc t at https ://my .net gear .com . Y ou must r egister your pr oduc t befor e you can use NET GEAR telephone support .[...]

  • Página 3

    3 Cont ents Chapter 1 Hardware Overview of the Modem Router Unpack Y our Modem Rout er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Fr ont Panel with LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Back P anel with Ports, Butt ons, and Connector . . . [...]

  • Página 4

    4 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y an IPv6 Interne t Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 IPv6 Interne t Connections and IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . 73 Set Up an IPv6 Connection Thr ough Auto De tect . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 5

    5 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change an Outbound Fir ewall R ule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Remov e an Outbound Fir ewall Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Set Up a Schedule f or Keywor d Blocking and Outbound Firew all Rules . . . . . 138 Set [...]

  • Página 6

    6 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Chapter 9 Use the Modem Router as a Media Server Specif y ReadyDLNA M edia Ser ver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Play Media fr om a USB Device on T iV o . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Chapter 10 Share a USB Printer Install t[...]

  • Página 7

    7 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage the Configur ation File of the Modem Router . . . . . . . . . . . . . . . . . . . . 225 Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Res tor e the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 8

    8 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change a P ort T riggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Disable or Remov e a Port T riggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Specif y the Time-Out P eriod for P or t T riggering . . . . . . . . . . . . . . . . . [...]

  • Página 9

    9 1 1. Har dw ar e Over view of the Modem Rout er The NETGEAR ® AC1600 WiFi VDSL/ADSL Modem Router Model D6400, in this manual referred to as the modem router, delivers WiFi connection speeds up to 1 300 Mbps on 2.4 GHz 802.1 1n and up to 1300 Mbps on 5 GHz 802.1 1ac. Both 2.4 GHz and 5 GHz bands can be active simultaneously . The modem router is [...]

  • Página 10

    Hardw are Ov er view of the Modem Router 10 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Unpack Y our Modem Rout er Y our package contains the following items. Power adapter Ethernet cable Phone cable DSL or ADSL filter Modem router (varies by region) (varies by region) Figure 1. Package contents for the modem router Y our package might contain [...]

  • Página 11

    Hardw are Ov er view of the Modem Router 11 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Fr ont P anel with LEDs The modem router displays status LEDs on the front panel. Power LED DSL LED Internet LED WiFi LED USB LED Figure 2. Modem router front panel view[...]

  • Página 12

    Hardw are Ov er view of the Modem Router 12 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The following table describes the LEDs from right to left and their behavior . For information about how to troubleshoot with the LEDs, see T roubleshoot with the LEDs on page 278. T able 1. LED descriptions LED Icon Description Power • Solid green . The p[...]

  • Página 13

    Hardw are Ov er view of the Modem Router 13 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Back P anel with P or ts, Butt ons, and Connec tor Ethernet Internet Power DC power LAN ports Reset button connector On/Off button DSL port port USB 2.0 port The back panel of the modem router provides ports, buttons, and a DC power connector . The following[...]

  • Página 14

    Hardw are Ov er view of the Modem Router 14 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Right Side P anel with WPS and WiFi On/Off Buttons and USB P or t The right side panel provides the WiFi On/Off button, the WPS button, and a USB port. WiFi On/Off button WPS button UBS 2.0 port Figure 4. Modem router right side panel The following table des[...]

  • Página 15

    Hardw are Ov er view of the Modem Router 15 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Bott om P anel Pr oduc t Label WiFi network name (SSID) Network Key (password) Serial number MAC address The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID) and password (network key), serial number[...]

  • Página 16

    16 2 2. Inst all and Acc ess the Modem Rout er and Its Network This chapter describes how you can install and access the modem router and its network. The chapter contains the following sections: • Position Y our Modem Router • Connect to the Modem Router • T ypes of Logins • NETGEAR genie Automatic Setup Utility • Set Up Y our Modem Rout[...]

  • Página 17

    Install and Acc ess the Modem Router and Its Netw ork 17 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 P osition Y our Modem Rout er The modem router lets you access your network anywhere within the operating range of your WiFi network. However , the operating distance or range of your WiFi connection can vary significantly depending on the physi[...]

  • Página 18

    Install and Acc ess the Modem Router and Its Netw ork 18 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Connec t t o the Modem Rout er During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so tha[...]

  • Página 19

    Install and Acc ess the Modem Router and Its Netw ork 19 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The default WiFi password (also referred to as the network key or passphrase) is also on the product label. 5. Click the Connect button. The device connects to the WiFi network of the modem router. Wi-Fi P rot ec t ed Setup Method Wi-Fi Protecte[...]

  • Página 20

    Install and Acc ess the Modem Router and Its Netw ork 20 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 NE T GE AR genie Aut omatic Setup Utilit y Y ou can use the NETGEAR genie automatic setup utility during initial installation and setup of your modem router. This utility functions with both types of Internet service that the modem router suppor[...]

  • Página 21

    Install and Acc ess the Modem Router and Its Netw ork 21 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up Y our Modem Rout er f or DSL Ser vice Y ou can install your modem router for DSL service or for cable or fiber (Ethernet WAN) service. If you use a DSL modem, follow the procedure that is described in Cable the Modem Router for DSL Servic[...]

  • Página 22

    Install and Acc ess the Modem Router and Its Netw ork 22 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Cable the Modem Rout er f or DSL Ser vice and Ac cess the Modem Rout er The following figure shows the cabling of your modem router for DSL service. Figure 6. Modem router cabling for DSL service  T o connect your modem router to a DSL servic[...]

  • Página 23

    Install and Acc ess the Modem Router and Its Netw ork 23 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Connect the power adapter to the modem router and plug it into an electrical outlet. W ait for the Power LED to light solid green, which takes about one minute. 8. If the Power LED does not light, press the Power On/Off button. 9. W ait for t[...]

  • Página 24

    Install and Acc ess the Modem Router and Its Netw ork 24 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If the NETGEAR genie automatic setup utility displays, skip to Step 14 . If it does not display , do the following: a. In the address field of the web browser , enter www .routerlogin.net . b. When prompted, enter admin for the user name and pas[...]

  • Página 25

    Install and Acc ess the Modem Router and Its Netw ork 25 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup [...]

  • Página 26

    Install and Acc ess the Modem Router and Its Netw ork 26 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 20. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while the wizard was detecting the Internet connection. If thi[...]

  • Página 27

    Install and Acc ess the Modem Router and Its Netw ork 27 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 d. If your DSL modem includes a battery backup, reinsert the battery . e. Plug in your DSL modem’s power and turn on your DSL modem. f. W ait two minutes. g. Select the I just power cycled the modem and waited for 2 minutes radio button. h. Cl[...]

  • Página 28

    Install and Acc ess the Modem Router and Its Netw ork 28 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click the Next butto[...]

  • Página 29

    Install and Acc ess the Modem Router and Its Netw ork 29 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up Y our Modem Rout er f or C able or Fiber Ser vice Y ou can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable or fiber modem, follow the procedure that is described in this section. [...]

  • Página 30

    Install and Acc ess the Modem Router and Its Netw ork 30 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 3. Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the modem router. 4. Plug in and turn on your cable or fiber modem. 5. If your cable or fiber modem includes a battery backup, reinsert the battery . 6. Con[...]

  • Página 31

    Install and Acc ess the Modem Router and Its Netw ork 31 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If the NETGEAR genie automatic setup utility displays, skip to Step 13 . If it does not display , do the following: a. In the address field of the web browser , enter www .routerlogin.net . b. When prompted, enter admin for the user name and pas[...]

  • Página 32

    Install and Acc ess the Modem Router and Its Netw ork 32 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 14. From the Country menu, select the country in which you use the modem router. 15. From the ISP menu, select the ISP that you are using. If your ISP is not in the menu, select Other . 16. Select the Ye s radio button. 17. Click the Next button[...]

  • Página 33

    Install and Acc ess the Modem Router and Its Netw ork 33 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 18. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while the wizard was detecting the Internet connection. If thi[...]

  • Página 34

    Install and Acc ess the Modem Router and Its Netw ork 34 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 • If the yellow Ethernet cable is not fully inserted or is inserted at a wrong place, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem and in the red Internet port on the modem router. b. Sel[...]

  • Página 35

    Install and Acc ess the Modem Router and Its Netw ork 35 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click the Next butto[...]

  • Página 36

    Install and Acc ess the Modem Router and Its Netw ork 36 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o log in to the modem router: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . Note: You can also type http://www.routerlogin.com or http://192.168.0.1 . [...]

  • Página 37

    Install and Acc ess the Modem Router and Its Netw ork 37 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance. Y ou can click any of the six sections of the dashboard to view more detailed information. The left column displays the [...]

  • Página 38

    Install and Acc ess the Modem Router and Its Netw ork 38 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o change the password for the user name admin and the login time-out period: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. [...]

  • Página 39

    Install and Acc ess the Modem Router and Its Netw ork 39 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o set up password recovery: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter the modem router user name and password. Th[...]

  • Página 40

    Install and Acc ess the Modem Router and Its Netw ork 40 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Click the message. 7. T o upgrade the modem router with the latest firmware, click the Ye s button. After the upgrade, the modem router restarts. W ARNING: T o avoid the risk of corrupting the firmware, do not interrupt the upload. For exampl[...]

  • Página 41

    41 3 3. Manage the Int ernet Settings Manually This chapter describes how you can manage the Internet settings of the modem router manually . Usually , the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility to detect the Internet connection when you first access the modem router with an Internet browser . [...]

  • Página 42

    Manage the Internet Settings Manually 42 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Use the Int ernet Setup Wizar d Af t er Initial Setup Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router. Note: The Setup Wizard is the same as the NETG[...]

  • Página 43

    Manage the Internet Settings Manually 43 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup process. If the [...]

  • Página 44

    Manage the Internet Settings Manually 44 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The Setup Wizard performs a full scan, which might take up to six minutes. 1 1. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred wh[...]

  • Página 45

    Manage the Internet Settings Manually 45 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 • If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem and i[...]

  • Página 46

    Manage the Internet Settings Manually 46 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: a.[...]

  • Página 47

    Manage the Internet Settings Manually 47 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 c. Contact your ISP to verify that you are using the correct configuration information. d. Read T roubleshoot the Internet Connection on page 280. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Manually Set Up an AD[...]

  • Página 48

    Manage the Internet Settings Manually 48 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 As an example, the following figure already shows the settings that display when you configure an ADSL connection.[...]

  • Página 49

    Manage the Internet Settings Manually 49 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the ADSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If your ISP is[...]

  • Página 50

    Manage the Internet Settings Manually 50 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Account Name (If Required) Enter the account name, as indicated by your ISP . This name might also be called the host name. If your ISP did not provide you with an account name or host name, leave this field blank. Domain Name (If Required) Enter the domain nam[...]

  • Página 51

    Manage the Internet Settings Manually 51 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Specif y an ADSL Connec tion with [...]

  • Página 52

    Manage the Internet Settings Manually 52 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400[...]

  • Página 53

    Manage the Internet Settings Manually 53 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the ADSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If your ISP is[...]

  • Página 54

    Manage the Internet Settings Manually 54 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Encapsulation Select the encapsulation, as indicated by your ISP: • PPPoE . Y our Internet connection uses PPP over Ethernet. • PPPoA . Y our Internet connection uses PPP over A TM. Login Enter the login name that you use to log in to your Internet service,[...]

  • Página 55

    Manage the Internet Settings Manually 55 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Use These DNS Servers If you know [...]

  • Página 56

    Manage the Internet Settings Manually 56 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manually Set Up a VDSL Int ernet Connec tion Y ou can view or change the modem router’s VDSL Internet connection settings manually . The following sections describe the options that are available to you to manually set up the VDSL Internet connection: • Spe[...]

  • Página 57

    Manage the Internet Settings Manually 57 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400[...]

  • Página 58

    Manage the Internet Settings Manually 58 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the VDSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If your ISP is[...]

  • Página 59

    Manage the Internet Settings Manually 59 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Use IP over A TM (IPoA) Enter the [...]

  • Página 60

    Manage the Internet Settings Manually 60 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y a VDSL Connec tion with a Login R equirement and PPP oE Ser vice If you want to manually configure the VDSL connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this informat[...]

  • Página 61

    Manage the Internet Settings Manually 61 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400[...]

  • Página 62

    Manage the Internet Settings Manually 62 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the VDSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If your ISP is[...]

  • Página 63

    Manage the Internet Settings Manually 63 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Connection Mode Select how the Internet connection functions: • Always On . Once the Internet connection is established, it remains on. This is the default setting. • Dial on Demand . When someone attempts to connect to the Internet, the Internet connection[...]

  • Página 64

    Manage the Internet Settings Manually 64 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Manually Set Up a Cable of Fiber I[...]

  • Página 65

    Manage the Internet Settings Manually 65 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y a Cable or Fiber Connec tion Without a Login R equir ement If you want to manually configure the cable or fiber connection settings, use the information that your ISP gave you to connect to your Internet service. If you cannot find this information, co[...]

  • Página 66

    Manage the Internet Settings Manually 66 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400[...]

  • Página 67

    Manage the Internet Settings Manually 67 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the cable or fiber settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If y[...]

  • Página 68

    Manage the Internet Settings Manually 68 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Domain Name Server (DNS) Address T[...]

  • Página 69

    Manage the Internet Settings Manually 69 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y a Cable or Fiber Connec tion With a Login R equir ement and PPP oE Ser vice If you want to manually configure the cable or fiber connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cann[...]

  • Página 70

    Manage the Internet Settings Manually 70 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Enter the cable or fiber settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Provider Select the Internet service provider (ISP) that you are using. If y[...]

  • Página 71

    Manage the Internet Settings Manually 71 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 T ransfer Mode These settings are not disabled but do not apply to a cable or fiber connection. Y ou can ignore these settings. DSL Mode Enable This Interface Make sure that W AN1 is selected from the menu and that the Enable This Interface check box is selecte[...]

  • Página 72

    Manage the Internet Settings Manually 72 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. Idle T imeout (In Minutes) If you select Dial on Demand from the Connection Mode menu, enter the idle time-out period in minutes. The idle time-out [...]

  • Página 73

    Manage the Internet Settings Manually 73 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 280. Specif y an IPv6 Int ernet Connec tion If you want to use an IPv6 Internet connection, you must specify the settings manually . NETGEAR genie does [...]

  • Página 74

    Manage the Internet Settings Manually 74 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 modem router blocks this packet. This function works in two modes: In secured mode, the modem router inspects both TCP and UDP packets. In open mode, the modem router inspects UDP packets only . IPv6 addresses are denoted by eight groups of hexadecimal quartets[...]

  • Página 75

    Manage the Internet Settings Manually 75 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Connection T ype . This field indicates the connection type that is detected. • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the [...]

  • Página 76

    Manage the Internet Settings Manually 76 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up an IPv6 6t o4 T unnel Connec tion With an IPv6 connection, your modem router creates a 6to4 tunnel to a remote relay router . Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. Note: [...]

  • Página 77

    Manage the Internet Settings Manually 77 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the Router ’s IPv6 Address On LAN field. This field shows the IPv6 address that is acquired for the modem router’ s LAN interface. The number after the slash (/) is the length of the prefix, which is[...]

  • Página 78

    Manage the Internet Settings Manually 78 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 3. Enter the modem router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > IPv[...]

  • Página 79

    Manage the Internet Settings Manually 79 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Configure the fixed IPv6 addresses for the W AN connection: • IPv6 Address/Prefix Length . The IPv6 address and prefix length of the modem router W AN interface that your ISP provided to you. • Default IPv6 Gateway . The IPv6 address of the default IPv6 [...]

  • Página 80

    Manage the Internet Settings Manually 80 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If you do not specify an address here, the modem router generates one automatically from its MAC address. 10. Click the Apply button. Y our settings are saved. Set Up an IPv6 DHCP Connec tion An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHC[...]

  • Página 81

    Manage the Internet Settings Manually 81 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address On W AN . This field shows the IPv6 address that is acquired for the modem router’s W AN (or Internet) interface. The number after the slash (/) is t[...]

  • Página 82

    Manage the Internet Settings Manually 82 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Select an IP Address Assignment radio button: • Use DHCP Server . T he modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server . This method passes more information to LAN devices, but some IPv6 systems might[...]

  • Página 83

    Manage the Internet Settings Manually 83 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address On W AN . This field shows the IPv6 address that is acquired for the modem router’s W AN (or Internet) interface. The number after the slash (/) is t[...]

  • Página 84

    Manage the Internet Settings Manually 84 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 10. Select an IP Address Assignment radio button: • Use DHCP Server . T he modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server . This method passes more information to LAN devices, but some IPv6 systems migh[...]

  • Página 85

    Manage the Internet Settings Manually 85 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the modem router’s W AN (or Internet) interface. The number after the slash (/) is t[...]

  • Página 86

    Manage the Internet Settings Manually 86 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Select an IP Address Assignment radio button: • Use DHCP Server . T he modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server . This method passes more information to LAN devices, but some IPv6 systems might[...]

  • Página 87

    Manage the Internet Settings Manually 87 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The modem router automatically detects the information in the Router ’ s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the modem router’ s LAN interface. The number after the slash (/) is the length of the prefix, which i[...]

  • Página 88

    Manage the Internet Settings Manually 88 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 10. T o specify the interface ID for the IPv6 address of the modem router’ s LAN interface, select the Use This Interface ID check box, and enter the interface ID. If you do not specify an ID here, the modem router generates one automatically from its MAC add[...]

  • Página 89

    T able 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some D[...]

  • Página 90

    90 4 4. Manage the WiFi Netw ork Settings This chapter describes how you can manage the WiFi network settings of the modem router. The chapter includes the following sections: • Manage the Basic WiFi Settings and WiFi Security of the Main Network • Use WPS to Add a Device to the WiFi Network • Manage the Basic WiFi Settings and WiFi Security [...]

  • Página 91

    Manage the WiFi Network Settings 91 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage the Basic WiFi Settings and WiFi Security of the Main Network The modem router comes with preset security . This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory . The preset [...]

  • Página 92

    Manage the WiFi Network Settings 92 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. View or change the basic WiFi settings and security settings. The following table describes the fields on the Wireless Setup screen. Field Description Region Selection Region From the menu, select the region in which the modem router operates. Note: It might not [...]

  • Página 93

    Manage the WiFi Network Settings 93 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Name (SSID) The SSID is the WiFi network name. If you did not change the SSID, the default SSID displays. The default SSID is also printed on the product label (see Bottom Panel Product Label on page 15). Note: NETGEAR recommends that you do not change the default S[...]

  • Página 94

    Manage the WiFi Network Settings 94 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Security Options This information applies to the 2.4 GHz WiFi network. Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]). If you must change the WiFi security , select one of the following WiFi security options for the mo[...]

  • Página 95

    Manage the WiFi Network Settings 95 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Click the Apply button. Y our settings are saved. Channel From the Channel menu, select Auto for automatic channel selection or select an individual channel. The default channel depends on your selection from the Region menu. Note: In some regions, not all channe[...]

  • Página 96

    Manage the WiFi Network Settings 96 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If you connected over WiFi to the network and you changed the SSID, you are disconnected from the network. 8. Make sure that you can reconnect over WiFi to the network with its new settings. If you cannot connect over WiFi, check the following: • If your computer [...]

  • Página 97

    Manage the WiFi Network Settings 97 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 5. Select Wireless . The Wireless Setup screen displays. 6. In the Security Options section, select the WP A/WP A2 Enterprise radio button. 7. In the Security Options (WP A/WP A2 Enterprise) section, enter the settings as described in the following table. Field Desc[...]

  • Página 98

    Manage the WiFi Network Settings 98 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 • If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your computer or WiFi device to match the current settings for your network. • Does your WiFi dev[...]

  • Página 99

    Manage the WiFi Network Settings 99 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. From the Authentication T ype menu, select one of the following types: • Automatic . Clients can use either Open System or Shared Key authentication. • Shared Key . Clients can use only Shared Key authentication. 9. From the Encryption Strength menu, select t[...]

  • Página 100

    Manage the WiFi Network Settings 100 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 modem router provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover . • If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), upd[...]

  • Página 101

    Manage the WiFi Network Settings 101 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > WPS Wizard . The sc[...]

  • Página 102

    Manage the WiFi Network Settings 102 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o let a WiFi device join the modem router’ s WiFi network using WPS with the PIN method: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter [...]

  • Página 103

    Manage the WiFi Network Settings 103 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage the Basic WiFi Settings and WiFi Security of the Guest Network A guest network allows visitors to use the Internet without using your WiFi security key . By default, the guest WiFi network is disabled. Y ou can enable and configure the guest WiFi network for[...]

  • Página 104

    Manage the WiFi Network Settings 104 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 5. Enable the guest network and configure its WiFi settings as described in the following table. Field Description Wireless Network (2.4GHz b/g/n) - Profile Enable Guest Network By default, the guest WiFi network is disabled. T o enable the guest WiFi network for t[...]

  • Página 105

    Manage the WiFi Network Settings 105 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Security Options - Profile If you want to change the WiFi security , select one of the following WiFi security options for the 2.4 GHz band of the guest WiFi network: • None . An open WiFi network that does not provide any security . Any WiFi device can join the [...]

  • Página 106

    Manage the WiFi Network Settings 106 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Click the Apply button. Y our settings are saved. 7. Make sure that you can reconnect over WiFi to the guest network. If you cannot connect over WiFi, check the following: • If your computer or WiFi device is already connected to another WiFi network in your a[...]

  • Página 107

    Manage the WiFi Network Settings 107 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 IMPORT ANT : The WiFi mode of the guest WiFi network depends on the W iFi mode of the main WiFi network. For you to be able to configure WEP in the guest WiFi network, first configure the mode for the main WiFi network as Up to 54 Mbps. For information about config[...]

  • Página 108

    Manage the WiFi Network Settings 108 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. From the Encryption Strength menu in the Security Encryption (WEP) section, select the encryption key size: • 64-bit . Standard WEP encryption, using 40/64-bit encryption. • 128-bit . Standard WEP encryption, using 104/128-bit encryption. This selection prov[...]

  • Página 109

    Manage the WiFi Network Settings 109 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Enable or Disable the WiFi Radios If you used the WiFi On/Off button to turn of f the WiFi radios, you cannot log in to the modem router over a WiFi connection to turn them back on. Y ou must press the WiFi On/Off button again for three seconds to turn the WiFi rad[...]

  • Página 110

    Manage the WiFi Network Settings 110 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section, Advanced Wireless Settings (5GHz 802.1 1a/n/ac) section, or both sections: • T urn off the radio . Clear the Enable W ireless Router Radio check box. If both radios are disabled,[...]

  • Página 111

    Manage the WiFi Network Settings 111 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure does not show the bottom of the Wireless Settings screen. 5. Either in the Advanced Wireless Settings (2.4GHz b/g/n) section or the Advanced Wireless Settings (5GHz 802.1 1a/n/ac) section, click the Add a new period button. 6. Use the menus, rad[...]

  • Página 112

    Manage the WiFi Network Settings 112 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage the WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. Y ou can change the WPS default and security settings.  T o manage WPS settings: 1. Launch an Internet browser from a computer or WiFi device tha[...]

  • Página 113

    Manage the WiFi Network Settings 113 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Note: The PIN function might temporarily be disabled automatically if the modem router detects suspicious attempts to break into the modem router’s WiFi settings by using the router’s PIN through WPS. 8. T o keep the PIN enabled but disable the PIN failure secu[...]

  • Página 114

    Manage the WiFi Network Settings 114 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage Advanc ed WiFi Fe atur es For most WiFi networks, the advanced WiFi features work fine and you do not need to change the settings. Tip: If you want to change the WiFi settings of the modem router’ s main network, use a wired connection to avoid being disco[...]

  • Página 115

    Manage the WiFi Network Settings 115 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Enter the settings as described in the following table. Except for the description of 20/40 MHz coexistence, the descriptions in the table (not the settings onscreen) apply to both the Advanced Wireless Settings (2.4GHz b/g/n) section and the Advanced Wireless S[...]

  • Página 116

    Cable the red Internet port to a LAN port on another router Manage the WiFi Network Settings 116 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 2. Launch an Internet browser from a computer or WiFi device that is connected to the network. 3. T ype http://www.routerlogin.net . A login screen displays. 4. Enter the modem router user name and passwor[...]

  • Página 117

    Manage the WiFi Network Settings 117 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Note: The screen might show the modem router model D6400 or another model, as in the previous figure. 6. Select the Enable AP Mode check box. The screen adjusts. 7. Scroll down and select the radio button for the IP address setting that you want to use: • Get dyn[...]

  • Página 118

    118 5 5. Contr ol Acc ess t o the Int ernet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Y our Network • Use Keywords to Block Internet Sites • Manage Simple [...]

  • Página 119

    Contr ol Access t o the Internet 119 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up P ar ental Contr ols The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. T o set up Parental Controls, you must download the genie [...]

  • Página 120

    Contr ol Access t o the Internet 120 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Follow the onscreen instructions to download and install the genie app. 8. Open the genie app and select Parental Controls . Live Parental Controls automatically starts. 9. Click the Next button, read the note, and click the Next button again. Because Live Paren[...]

  • Página 121

    Contr ol Access t o the Internet 121 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level screen displays. 1 1. Select a radio button for a filtering level and click the Next button.[...]

  • Página 122

    Contr ol Access t o the Internet 122 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 12. Click the T ake me to the status screen button. Parental Controls are now set up for the modem router. 13. T o enable Parental Controls, click the Enable Live Parental Controls button. Allow or Block Acc ess t o Y our Network Y ou can use access control to bloc[...]

  • Página 123

    Contr ol Access t o the Internet 123 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Enable and Manage Network Ac cess C ontr ol When you enable access control, you must select whether new devices are allowed to access the network or blocked from accessing the network. By default, currently connected devices are allowed to access the network, but y[...]

  • Página 124

    Contr ol Access t o the Internet 124 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Select an access rule for new devices: • Allow all new devices to connect . With this setting, if you add a new device, it can access your network. Y ou do not need to enter its MAC address on this screen. NETGEAR recommends that you leave this radio button se[...]

  • Página 125

    Contr ol Access t o the Internet 125 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Add Devices t o or Remove Them fr om the Allowed List If you set up an access list that blocks all new devices from accessing your network, you must specify which devices are allowed to access your network.  T o add or remove devices that are allowed: 1. Launch [...]

  • Página 126

    Contr ol Access t o the Internet 126 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 b. Enter the MAC address and device name for the device that you want to allow . c. Click the Add button on the Add Allowed Device screen. The device is added to the allowed list on the Access Control screen. 8. T o remove a device from the allowed list, do the fol[...]

  • Página 127

    Contr ol Access t o the Internet 127 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 A table displays the detected device names, MAC addresses, and connection types of the devices that are not connected and blocked from accessing the network. 7. T o add a device to the blocked list, do the following: a. Click the Add button. The Add Blocked Device [...]

  • Página 128

    Contr ol Access t o the Internet 128 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up Blocking Y ou can set up blocking of specific keywords and domains to occur continuously or according to a schedule.  T o set up keyword and domain blocking: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2.[...]

  • Página 129

    Contr ol Access t o the Internet 129 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. In the T ype keyword or domain name here field, enter a keyword or domain. Here are some sample entries: • Specify XXX to block http://www .badstuf f.com/xxx.html. • Specify .com if you want to allow only sites with domain suf fixes such as .edu or .gov . ?[...]

  • Página 130

    Contr ol Access t o the Internet 130 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 R emove All K ey wor ds and Domains from the Block ed List Y ou can simultaneously remove all keywords and domains from the blocked list.  T o remove all keywords and domains from the blocked list: 1. Launch an Internet browser from a computer or WiFi device tha[...]

  • Página 131

    Contr ol Access t o the Internet 131 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Scroll down and select the Allow trusted IP address to visit blocked sites check box. 7. In the T rusted IP Address field, enter the IP address of the trusted device. The first three octets of the IP address are automatically populated and depend on the IP addre[...]

  • Página 132

    Contr ol Access t o the Internet 132 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 For information about inbound firewall rules, see Manage Port Forwarding and Port T riggering on page 260. Note: Service blocking means the same thing as applying outbound firewall rules. Add an Outbound Fir ewall Rule Y ou can add an outbound firewall rule to prev[...]

  • Página 133

    Contr ol Access t o the Internet 133 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 138. • Always . T he modem router applies o utbound rules continuously . 7. Below the Service T able, click the Add button. 8. From the Service T ype menu, select[...]

  • Página 134

    Contr ol Access t o the Internet 134 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o add an outbound firewall rule for a custom service or application: 1. Find out which protocol and port number or range of numbers the service or application uses. Y ou can usually find this information by contacting the publisher of the service or applicati[...]

  • Página 135

    Contr ol Access t o the Internet 135 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. From the Service T ype menu, select User Defined . 10. Specify a new outbound rule as described in the following table. Field Description Protocol Select the protocol ( TCP or UDP ) that is associated with the service or application. If you are unsure, select TC[...]

  • Página 136

    Contr ol Access t o the Internet 136 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change an Outbound Fir ewall Rule Y ou can change an existing outbound firewall rule.  T o change an outbound firewall rule: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A l[...]

  • Página 137

    Contr ol Access t o the Internet 137 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 R emove an Outbound Fir ewall Rule Y ou can remove an outbound firewall rule that you no longer need.  T o remove an outbound firewall rule: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .route[...]

  • Página 138

    Contr ol Access t o the Internet 138 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up a Schedule f or K ey wor d Blocking and Outbound Fir ewall Rules Y ou can set up a schedule that you can apply to keyword blocking (see Use Keywords to Block Internet Sites on page 127 ) and outbound firewall rules (see Manage Simple Outbound Firewall Rules [...]

  • Página 139

    Contr ol Access t o the Internet 139 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Set up the schedule for blocking: • Days to Block . Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box. By default, the Every Day check box is selected. • Time of [...]

  • Página 140

    Contr ol Access t o the Internet 140 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Select the T urn E-mail Notification On check box. 7. Enter the settings as described in the following table. Field Description Send alerts and logs through e-mail Y our Outgoing Mail Server Enter the name of your ISP’s outgoing (SMTP) mail server (such as mai[...]

  • Página 141

    Contr ol Access t o the Internet 141 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Click the Apply button. Y our settings are saved. Logs are sent automatically . If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the modem router memory . If the modem router cannot email the log and the log buf f[...]

  • Página 142

    142 6 6. Optimiz e P er f ormance This chapter describes how you can optimize the modem router’s performance and manage the traffic flows through the modem router. This chapter contains the following sections: • Optimize T raffic with Internet Access QoS • Manage Default and Custom QoS Rules • Manage Wi-Fi Multimedia Quality of Service • [...]

  • Página 143

    Optimize P er formanc e 143 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Optimize T r affic with Int ernet Acc ess QoS Y ou can use Quality of Service (QoS) rules to assign different priorities to Internet traffic, applications, services, and devices on your LAN. The modem router provides default QoS rules. Y ou add custom QoS rules and manage b[...]

  • Página 144

    Optimize P er formanc e 144 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Specify the uplink bandwidth settings by doing one of the following: • If you know the uplink bandwidth of your Internet connection, type it in the Uplink bandwidth Maximum field. • If you are not sure, click the SpeedT est button. The speed test checks your uplink b[...]

  • Página 145

    Optimize P er formanc e 145 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 5. Select ADV ANCED > Setup > QoS Setup . The QoS Setup screen displays. 6. Click the Set Up QoS Rule button. 7. Scroll down to see more QoS rules. For information about changing a default QoS rule, see Change a Default or Custom QoS Rule on page 151. Cr eat e a Cust [...]

  • Página 146

    Optimize P er formanc e 146 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > Setup > QoS Setup . The QoS Setup screen displays. 6. Click the Set Up QoS Rule button. The QoS Priority Rule list screen displays. 7. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules sc[...]

  • Página 147

    Optimize P er formanc e 147 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Specify the new QoS rule as described in the following table. Field Description Priority QoS Policy for Enter a name for the QoS rule. Priority Select the priority ( Highest , High , Normal , or Low ) that must be assigned to the application or game. Specified Port Range[...]

  • Página 148

    Optimize P er formanc e 148 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The QoS Priority Rule list screen displays. 7. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules screen displays. 8. From the Priority Category menu, select Ethernet LAN Port . 9. From the LAN Port menu, select the LAN port ( 1 , 2 , 3 , or 4 ) fo[...]

  • Página 149

    Optimize P er formanc e 149 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 5. Select ADV ANCED > Setup > QoS Setup . The QoS Setup screen displays. 6. Click the Set Up QoS Rule button. The QoS Priority Rule list screen displays. 7. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules screen displays. 8. From the Prior[...]

  • Página 150

    Optimize P er formanc e 150 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change a MAC Addr ess f or a QoS Rule  T o change a MAC address on the MAC Device List for QoS rules: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter t[...]

  • Página 151

    Optimize P er formanc e 151 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Setup > QoS Setup . The Q[...]

  • Página 152

    Optimize P er formanc e 152 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Select the radio button next to the QoS policy that you want to view or change. 7. Scroll down and click the Edit button. The QoS - Priority Rules screen displays. 8. Change the policy settings. For default QoS rules, NETGEAR recommends that you change the priority only [...]

  • Página 153

    Optimize P er formanc e 153 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 R emove a QoS Rule Y ou can remove an individual custom or default QoS rule.  T o remove an individual QoS rule: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays.[...]

  • Página 154

    Optimize P er formanc e 154 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > Setup > QoS Setup . The QoS Setup screen displays. 6. Scroll down and click the Delete All button. All QoS rules are permanently removed. Manage Wi-Fi Multimedia Quality of Ser vice Wi-Fi Multimedia Quality of Serv[...]

  • Página 155

    Optimize P er formanc e 155 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage Implicit Beamf orming The modem router supports beamforming to enhance the WiFi range and performance for your WiFi devices. When you enable beamforming and connect to the WiFi network, the modem router actively tracks your device and directs WiFi to your device, rat[...]

  • Página 156

    Optimize P er formanc e 156 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Impr ove Network C onnec tions with Univer sal Plug and Play Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other reg[...]

  • Página 157

    Optimize P er formanc e 157 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Click the Apply button. The UPnP Portmap T able displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device opened. The UPnP Portmap T able also displays what type of port is open and whether that por[...]

  • Página 158

    158 7 7. Shar e a St or age Device This chapter describes how to access and manage a storage device attached to your modem router. ReadySHARE lets you access and share a USB storage device connected to the modem router. (If your storage device uses special drivers, it is not compatible.) Note: Y ou can use the USB port on the modem router only to c[...]

  • Página 159

    Share a S tor age Device 159 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 USB Devic e Requir ements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit kbserver .netgear .com/readyshare . Some USB external hard drives and flash drives req[...]

  • Página 160

    Share a S tor age Device 160 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o connect a USB device: 1. Connect your USB storage device to the USB port on the modem router. 2. If your USB device uses a power supply , connect it. Y ou must use the power supply when you connect the USB device to the modem router. When you connect the USB device[...]

  • Página 161

    Share a S tor age Device 161 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Back Up Windows Comput ers with R eadySHARE V ault The modem router comes with free backup software for all the Windows computers in your home. Connect a USB hard disk drive (HDD) to the modem router for centralized, continuous, and automatic backup. The following operatin[...]

  • Página 162

    Share a S tor age Device 162 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Click the Options button. The Partition options display . 7. Select the GUID Partition T able or Master Boot Record radio button. 8. For the format, select Mac OS Extended (Journaled) . 9. Click the OK button. 10. Click the Apply button. Y our settings are saved. Pr epa[...]

  • Página 163

    Share a S tor age Device 163 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 2. Insert your USB storage drive into the USB port on the modem router. Note: If your USB device uses a power supply, you must use it when you connect the USB device to the modem router. When you connect the USB device to the USB port on the modem router, it might take up [...]

  • Página 164

    Share a S tor age Device 164 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > USB Functions > ReadySHARE Storage . The previous figure shows a USB device attached to the modem router. 6. In the Network/Device Name field, enter the name that is used to access the USB [...]

  • Página 165

    Share a S tor age Device 165 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Enable or disable access methods by selecting or clearing the corresponding check boxes and specifying access to the storage device as described in the following table. Access Method Description Network Connection Enabled by default. Y ou can type readyshare to access[...]

  • Página 166

    Share a S tor age Device 166 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Enable F TP Acc ess Within Y our Network File T ransfer Protocol (FTP) lets you download (receive) and upload (send) large files faster . Note: For information about using FTP to access a storage device over the Internet, see Chapter 8, Access Storage Devices Through the I[...]

  • Página 167

    Share a S tor age Device 167 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. 6. Select the FTP check box. 7. Click the Apply button. Y our settings are saved. View Network F olders on a Devic e Y ou can view or change the network folders on a USB storage device connected to the mo[...]

  • Página 168

    Share a S tor age Device 168 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. 6. The Available Networks Folder section shows the following settings: • Share Name . The default share name is USB_Storage. • Read Access and Write Access . The permissions and access controls on the[...]

  • Página 169

    Share a S tor age Device 169 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. 6. In the Available Network Folders table, select a device. 7. Click the Create Network Folder button. If this screen does not display , your web browser might be blocking pop-ups. If it is, change the br[...]

  • Página 170

    Share a S tor age Device 170 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Click the Browse button and in the Folder field, select the folder . 10. In the Share Name field, type the name of the share. 1 1. From the Read Access menu and the W rite Access menu, select the settings that you want. All–no password (the default) allows all users t[...]

  • Página 171

    Share a S tor age Device 171 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. 6. In the Available Network Folders table, select a device. 7. Click the Edit button. 8. Change the settings in the fields as needed. For more information about the settings, see Add a Network Folder on a[...]

  • Página 172

    Share a S tor age Device 172 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Y our settings are saved. 10. Click the Close Window button. The pop-up screen closes. Appr ove USB Devic es For more security , you can set up the modem router to share only USB devices that you approve.  T o allow approved USB devices only to connect to the modem rout[...]

  • Página 173

    Share a S tor age Device 173 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Click the No radio button. By default the Ye s radio button is selected. This setting lets you connect and access all your USB devices. 8. Click the Apply button. Y our settings are saved. 9. Click the Approved Devices button. 10. In the Available USB Devices table, sel[...]

  • Página 174

    Share a S tor age Device 174 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > US[...]

  • Página 175

    175 8 8. Acc ess S t or age Devices Thr ough the Int ernet With Dynamic DNS, you can use the Internet and a personal domain name to access a USB storage device that is attached to a USB port on the modem router when you are not home. If you know the IP address of the modem router (and the IP address did not change), you can also access the USB stor[...]

  • Página 176

    Acces s Stor age Devices Through the Int ernet 176 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up and Manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. Y ou can use [...]

  • Página 177

    Acces s Stor age Devices Through the Int ernet 177 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up a New Dynamic DNS Acc ount NETGEAR offers you the opportunity to set up and register for a free Dynamic DNS account.  T o set up Dynamic DNS and register for a free NETGEAR account: 1. Launch an Internet browser from a computer or WiFi devic[...]

  • Página 178

    Acces s Stor age Devices Through the Int ernet 178 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 1 1. In the Password (6-32 characters) field, enter the password that you want to use for your account. 12. Click the Register button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specif y a DNS Acc ount That [...]

  • Página 179

    Acces s Stor age Devices Through the Int ernet 179 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Select the Ye s radio button. The screen adjusts. 9. In the Host Name field, enter the host name (sometimes called the domain name) for your account. 10. Depending on the type of account, specify your user name or email address: • For a No-IP or [...]

  • Página 180

    Acces s Stor age Devices Through the Int ernet 180 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o set up FTP access through the Internet: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. In the address field of your browser , enter http://routerlogin.net . The login screen displays. 3. T ype[...]

  • Página 181

    Acces s Stor age Devices Through the Int ernet 181 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 b. Click the Edit button. c. In the Read Access menu, select admin . The default setting is All - no password . d. In the Write Access menu, select admin . The default setting is All - no password . e. Click the Apply button. Y our settings are saved.[...]

  • Página 182

    Acces s Stor age Devices Through the Int ernet 182 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 For example, type ftp://MyName.mynetgear .com . 3. When prompted, log in: • T o log in as admin, in the user name field, enter admin and in the password field, enter the same password that you use to log in to the modem router. • T o log in as gue[...]

  • Página 183

    183 9 9. Use the Modem Rout er as a Media Ser ver The modem router comes set up to work as a ReadyDLNA media server . Y ou can set up the modem router t o play music from iT unes Server and media from T iV o. This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Media from a USB Device on TiV o[...]

  • Página 184

    Use the Modem Rout er as a Media Ser ver 184 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y R eadyDLNA Media Ser ver Settings By default, the modem router functions as a ReadyDLNA media server , which lets you view movies and photos on DLNA/UPnP A V -compliant media players, such as Xbox360, Playstation, and NETGEAR media players.  T o[...]

  • Página 185

    Use the Modem Rout er as a Media Ser ver 185 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Click the Apply button. Y our changes are saved. Play Media fr om a USB Device on TiV o Y ou can set up your T iV o to access media files stored on a USB device that is connected to your modem router. The TiV o must be on the same network as the modem ro[...]

  • Página 186

    Use the Modem Rout er as a Media Ser ver 186 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o play videos: 1. On the T iV o, select TiV o Central > My Shows . 2. Go to the bottom of the list and select the D6400. (In the following figure, the screen shows not D6400 but R8000.)  T o play music or view photos: 1. On the T iV o, select Ti[...]

  • Página 187

    Use the Modem Rout er as a Media Ser ver 187 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o copy TiV o files to a computer: Use the T iV o Desktop accessory , available at https://www3.tivo.com/store/accessories-software.do .[...]

  • Página 188

    188 10 10. Shar e a USB Print er The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your modem router. Y ou can share this USB printer among the Windows and Mac computers on your network. The chapter includes the following sections: • Install the Printer Driver and Cable the Printer • Download the R[...]

  • Página 189

    Share a USB P rinter 189 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Install the P rinter Driv er and Cable the Print er Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB cable until the installation software prompts you to do so.  T o install the driver and cable the printer: 1. On each com[...]

  • Página 190

    Share a USB P rinter 190 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Install the R eadySHARE P rinter Utility Y ou must install the ReadySHARE Printer utility on each computer that will share the printer . After you install it, the utility displays as NETGEAR USB Control Center on your computer .  T o install the utility: 1. If necessary , u[...]

  • Página 191

    Share a USB P rinter 191 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer . If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work. 5. Select the printer and click the Conn[...]

  • Página 192

    Share a USB P rinter 192 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o print and release the printer to any computer on the network: 1. T o print your document, use the print feature in your application. The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is a[...]

  • Página 193

    Share a USB P rinter 193 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Use the Scan F eatur e of a Multifunc tion USB Print er If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.  T o use the scan feature o[...]

  • Página 194

    Share a USB P rinter 194 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change NE T GE AR USB Contr ol Cent er Settings Y ou can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. Y ou can also change the language and specify the time-out to release the printer connection.  T o turn off automatic NETGEAR[...]

  • Página 195

    Share a USB P rinter 195 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change the NET GE AR USB Contr ol Cent er Language  T o change the language: 1. Click the NETGEAR USB Control Center icon . The main screen displays. 2. Select T ools > Configuration . The Control Center - Configuration screen displays. 3. From the Language menu, select [...]

  • Página 196

    196 11 1 1. Manage the W AN and L AN Network Settings This chapter describes how you can manage the W AN and LAN network settings of the modem router. The chapter includes the following sections: • Change the Physical WAN Connection Preference • Enable the WAN2 Interface for IPTV • Enable and Configure a VLAN • Set Up a Bridge for a Port Gr[...]

  • Página 197

    Manage the W AN and L AN Network Settings 197 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change the Physical W AN Connec tion Pr ef er ence The modem router can autodetect the type of W AN connection. However , you can also set the W AN connection preference manually to either the DSL port or the Ethernet W AN port. Note: The modem router does[...]

  • Página 198

    Manage the W AN and L AN Network Settings 198 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 physical W AN interfaces, see Change the Physical WAN Connection Preference on page 197. The modem router uses virtual interface W AN1 for regular Internet service. The modem router can use virtual interface W AN2 for Internet Protocol television (IPTV) se[...]

  • Página 199

    Manage the W AN and L AN Network Settings 199 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows only the top of the Internet Setup screen. 6. From the menu below DSL mode, select W AN2 . 7. Select the Enable This Interface check box. By default, the Enable This Interface check box is selected for interface W AN1 but cleared [...]

  • Página 200

    Manage the W AN and L AN Network Settings 200 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows only the top of the Internet Setup screen. 6. Configure a VLAN for interface W AN1: a. Make sure that W AN1 is selected from the menu and that the Enable This Interface check box is selected for interface W AN1 (it is by default).[...]

  • Página 201

    Manage the W AN and L AN Network Settings 201 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up a Bridge f or a P or t Gr oup or VL AN T ag Gr oup Some devices, such as an IPTV , cannot function behind the modem router’s network address translation (NA T) service or firewall. Based on what your Internet service provider (ISP) requires, for t[...]

  • Página 202

    Manage the W AN and L AN Network Settings 202 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Select a Wired Ports check box or a Wireless check box: • If your device is connected to an Ethernet port on the modem router, select the Wired Ports check box that corresponds to the Ethernet port on the modem router to which the device is connected.[...]

  • Página 203

    Manage the W AN and L AN Network Settings 203 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o add a VLAN tag group and enable the bridge: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www.routerlogin.net . A login screen displays. 3. Enter the user name and password for the mo[...]

  • Página 204

    Manage the W AN and L AN Network Settings 204 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Specify the settings as described in the following table. Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094. Priority Enter a value from 0 to 7. Select the check box for[...]

  • Página 205

    Manage the W AN and L AN Network Settings 205 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The W AN Setup screen displays. 6. T o enable port scan and DoS protection, clear the Disable Port Scan and DoS Protection check box. Note: Enabling port scan and DoS protection might affect the performance of the modem router. 7. T o enable modem router t[...]

  • Página 206

    Manage the W AN and L AN Network Settings 206 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 4. Select ADV ANCED > Setup > W AN Setup . The W AN Setup screen displays. 5. Select the Default DMZ Server check box. 6. Enter the IP address of the server . 7. Click the Apply button. Y our settings are saved. Manage[...]

  • Página 207

    Manage the W AN and L AN Network Settings 207 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage NA T Filt ering Network Address T ranslation (NA T) determines how the modem router processes inbound traffic. Secured NA T protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applicatio[...]

  • Página 208

    Manage the W AN and L AN Network Settings 208 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o disable the default SIP ALG: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter the user name and password for the modem router. Th[...]

  • Página 209

    Manage the W AN and L AN Network Settings 209 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Setup > LAN Setup . 6. In the IP Address field, enter the LAN IP [...]

  • Página 210

    Manage the W AN and L AN Network Settings 210 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select [...]

  • Página 211

    Manage the W AN and L AN Network Settings 211 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage R eser ved L AN IP Addres ses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server . R eser ve a L AN IP addr ess Y ou can assign a[...]

  • Página 212

    Manage the W AN and L AN Network Settings 212 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Either select a device from the Address Reservation T able table by selecting the corresponding radio button or s pecify the reserved IP address information: • In the IP Address field, enter the IP address to assign to the computer or device. Choose a[...]

  • Página 213

    Manage the W AN and L AN Network Settings 213 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Change the settings. 9. Click the Apply button. Y our settings are saved. R emove a R eser ved IP Addr ess Entry Y ou can remove a reserved IP address entry .  T o remove a reserved IP address entry: 1. Launch an Internet browser from a computer or W[...]

  • Página 214

    Manage the W AN and L AN Network Settings 214 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > Setup > LAN Setup . The LAN Setup screen displays. 6. In the Device Name field, enter a new name. 7. Click the Apply button. Y our settings are saved. Manage the DHCP Ser ver Addr ess P ool By def[...]

  • Página 215

    Manage the W AN and L AN Network Settings 215 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Make sure that the Use Router as DHCP Server check box is selected. This check box is selected by default. 7. Specify the range of IP addresses that the modem router assigns: • In the Starting IP Address field, enter the lowest number in the range. Th[...]

  • Página 216

    Manage the W AN and L AN Network Settings 216 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Note: If you disable the DHCP server and no other DHCP server is available on your network, you must set your computer IP addresses manually so that they can access the modem router.  T o disable the built-in DHCP server: 1. Launch an Internet browser f[...]

  • Página 217

    Manage the W AN and L AN Network Settings 217 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 In this case, you must define a static route, instructing your modem router that 134.177.0.0 is accessed through the ISDN modem router at 192.168.0.100. Here is an example: • Through the destination IP address and IP subnet mask, specify that this static[...]

  • Página 218

    Manage the W AN and L AN Network Settings 218 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The previous figure shows two routes in the table as an example. 6. Click the Add button. 7. T o make the route private, select the Private check box. A private static route is not reported in RIP . 8. T o prevent the route from becoming active after you c[...]

  • Página 219

    Manage the W AN and L AN Network Settings 219 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Change a St atic Rout e Y ou can change an existing static route.  T o change a static route: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. [...]

  • Página 220

    Manage the W AN and L AN Network Settings 220 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Static Routes . The Static Routes screen displays. 6. In the Static Routes table, select the radio button to the left of the route that you want to remove. 7. Click the Delete but[...]

  • Página 221

    221 12 12. Manage the Modem Rout er and Monit or the T r affic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network. The chapter includes the following sections: • Update the Firmware of the Modem Router • Manage the Configuration File of the Modem Router • Recover [...]

  • Página 222

    Manage the Modem Rout er and Monitor the T raffic 222 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Updat e the Firmw ar e of the Modem Rout er The modem router firmware is stored in flash memory . Y ou can check to see if new firmware is available and update the modem router to the new firmware. Y ou can also visit the NETGEAR support website, d[...]

  • Página 223

    Manage the Modem Rout er and Monitor the T raffic 223 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. V erify that the modem router runs the new firmware version: a. Launch an Internet browser from a computer or WiFi device that is connected to the network. b. T ype http://www .routerlogin.net . A login screen displays. c. Enter the user name an[...]

  • Página 224

    Manage the Modem Rout er and Monitor the T raffic 224 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Locate and select the firmware file on your computer: a. Click the Browse button. b. Navigate to the firmware file. The file ends in .chk . An example of a firmware file name is D6400-V1.0.0.22_1.0.22.chk . c. Select the firmware file. 9. Click [...]

  • Página 225

    Manage the Modem Rout er and Monitor the T raffic 225 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage the Configur ation File of the Modem Rout er The configuration settings of the modem router are stored within the modem router in a configuration file. Y ou can back up (save) this file to your computer or restore it. Back Up the Settings Y [...]

  • Página 226

    Manage the Modem Rout er and Monitor the T raffic 226 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > Administration > Backup Settings . The Backup Settings screen displays. 6. Click the Browse button and navigate to and select the saved configuration file. The name of the backup file from[...]

  • Página 227

    Manage the Modem Rout er and Monitor the T raffic 227 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 A screen displays requesting the answers to your security questions. 6. Enter the saved answers to your security questions. 7. Click the Continue button. A screen displays your recovered password. 8. Click the Login again button. A login screen dis[...]

  • Página 228

    Manage the Modem Rout er and Monitor the T raffic 228 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 2. Using a straightened paper clip, press and hold the Reset button for eight seconds. 3. Release the Reset button. The configuration is reset to factory default settings. When the reset is complete, the modem router reboots. This process takes abo[...]

  • Página 229

    Manage the Modem Rout er and Monitor the T raffic 229 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 W ARNING: T o avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser , click a link, or load a new page. Do not turn off the modem router. W ait until the modem router finishes restarting and th[...]

  • Página 230

    Manage the Modem Rout er and Monitor the T raffic 230 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The information onscreen uses the following color coding: • A green flag indicates that the Internet port is configured correctly and connected to the Internet or that a WiFi network is up and enabled. • A red X indicates that the Internet port[...]

  • Página 231

    Manage the Modem Rout er and Monitor the T raffic 231 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 GUI Language V ersion The version of the modem router firmware. If you upgrade the firmware on modem router, the version changes. LAN Port The settings of the LAN port. For information about how to configure the LAN settings, see Manage the Modem R[...]

  • Página 232

    Manage the Modem Rout er and Monitor the T raffic 232 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Wireless AP Displays whether the 2.4 GHz band of the main network is enabled. If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on the front of the modem router lights blue. If both radios are off, the WiFi LED is of f. Br[...]

  • Página 233

    Manage the Modem Rout er and Monitor the T raffic 233 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 View the T r affic Statistics Y ou can view the traffic statistics for the ports of the modem router, change the polling frequency , and stop traffic polling.  T o view the traffic statistics for the ports of the modem router: 1. Launch an Inter[...]

  • Página 234

    Manage the Modem Rout er and Monitor the T raffic 234 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The following table describes the fields and columns of the Show Statistics pop-up screen. Field or Column Description System Up T ime The time elapsed since the modem router was last restarted. Port The statistics for the W AN (Internet over Ether[...]

  • Página 235

    Manage the Modem Rout er and Monitor the T raffic 235 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400  T o change the traffic statistics polling frequency or stop polling: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter the use[...]

  • Página 236

    Manage the Modem Rout er and Monitor the T raffic 236 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The BASIC Home screen displays. 5. Select ADV ANCED > ADV ANCED Home . The ADV ANCED Home screen displays. 6. In the Internet Port pane, click the Connection Status button. The fields that display depend on the type of Internet connection. The f[...]

  • Página 237

    Manage the Modem Rout er and Monitor the T raffic 237 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 View , Connec t , or Disconnec t a PPP oE or PPP oA Int ernet Connec tion Y ou can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection. This information displays only if the m[...]

  • Página 238

    Manage the Modem Rout er and Monitor the T raffic 238 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. T o establish the Internet connection when the connection is down, click the Connect button. 8. T o terminate the Internet connection when the connection is active, click the Disconnect button. 9. Click the Close Window button. The pop-up screen[...]

  • Página 239

    Manage the Modem Rout er and Monitor the T raffic 239 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The Logs screen shows the following information: • Action . The action that occurred, such as whether Internet access was blocked or allowed. • Source . The name, IP address, or MAC address of the target device, application, or website for this[...]

  • Página 240

    Manage the Modem Rout er and Monitor the T raffic 240 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y Which Ac tivities Are L ogged Y ou can specify which activities are logged. These activities display in the log.  T o manage which activities are logged: 1. Launch an Internet browser from a computer or WiFi device that is connected to [...]

  • Página 241

    Manage the Modem Rout er and Monitor the T raffic 241 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Attached Devices . The Attached Devices screen displays. Wired devices are [...]

  • Página 242

    Manage the Modem Rout er and Monitor the T raffic 242 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > T raffic Meter . 6. Select the Enable T [...]

  • Página 243

    Manage the Modem Rout er and Monitor the T raffic 243 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 View the T r affic Statistics and T r affic St atus If you enabled the traffic meter (see Start the T raffic Meter Without T raffic Volume Restrictions on page 241), you can view the traffic statistics and traf fic status.  T o view the traffic [...]

  • Página 244

    Manage the Modem Rout er and Monitor the T raffic 244 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 R estric t Internet T r affic by V olume Y ou can record and restrict the traffic by volume in MB. This is useful when your ISP measures your traffic in volume.  T o record and restrict the Internet traffic by volume: 1. Launch an Internet brows[...]

  • Página 245

    Manage the Modem Rout er and Monitor the T raffic 245 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. From the corresponding menu, select an option: • Download only . The restriction is applied to incoming traf fic only . • Both directions . The restriction is applied to both incoming and outgoing traf fic. 9. In the Monthly limit field, ent[...]

  • Página 246

    Manage the Modem Rout er and Monitor the T raffic 246 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Select the Enable T raffic Meter check box. The buttons, fields, and check boxes on the screen become available. By default, no traffic limit is specified and the traf fic volume is not controlled. 7. Select the Connection time control radio but[...]

  • Página 247

    Manage the Modem Rout er and Monitor the T raffic 247 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 12. Click the Apply button. Y our settings are saved. The Internet T raffic Statistics section helps you to monitor the data traf fic. For more information, see View the T raffic Statistics and T raffic Status on page 243. Unblock the T r affic Met[...]

  • Página 248

    Manage the Modem Rout er and Monitor the T raffic 248 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. [...]

  • Página 249

    Manage the Modem Rout er and Monitor the T raffic 249 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’ s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical. Select one of th[...]

  • Página 250

    Manage the Modem Rout er and Monitor the T raffic 250 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5.[...]

  • Página 251

    251 13 13. Use VPN t o Acc ess Y our Network Y ou can use OpenVPN software to remotely access your modem router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection • Use VPN to Access the Modem Router ’s USB Device and Media •[...]

  • Página 252

    Use VPN to Ac cess Y our Network 252 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Set Up a VPN Connec tion A virtual private network (VPN) lets you use the Internet to securely access your network when you are not home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the modem router i s the gateway [...]

  • Página 253

    Use VPN to Ac cess Y our Network 253 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software. 7. T o change the service type, scroll down and select [...]

  • Página 254

    Use VPN to Ac cess Y our Network 254 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Leave the check boxes selected as shown in the previous figure, and click the Next button. 8. T o specify the destination folder , click the Browse button, select a destination folder , and click the Next button. 9. Click the Install button. The screen displays [...]

  • Página 255

    Use VPN to Ac cess Y our Network 255 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 1 1. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:Program filesOpenVPNconfig by default. 12. For [...]

  • Página 256

    Use VPN to Ac cess Y our Network 256 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The OpenVPN icon displays in the Windows taskbar . Tip: Y ou can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box. Then every time you use this shortcut, OpenVPN automatically runs with[...]

  • Página 257

    Use VPN to Ac cess Y our Network 257 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 The network resources display . The ReadySHARE icon is in the Computer section and the remote ReadyDLNA: D6400 icon is in the Media Devices section (if DLNA is enabled in the modem router). 2. If the icons do not display , click the Refresh button to update the scr[...]

  • Página 258

    Use VPN to Ac cess Y our Network 258 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. When you access the Internet with the VPN connection, instead of using a local Internet service, you use the Inte[...]

  • Página 259

    Use VPN to Ac cess Y our Network 259 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Y our settings are saved. 9. Click For Windows or For Non W indows button and download the configuration files for your VPN clients. 10. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device [...]

  • Página 260

    260 14 14. Manage P or t For w ar ding and P or t T riggering Y ou can use outbound firewall rules, port forwarding, and port triggering to set up rules for Internet traffic for services and applications. Y ou need networking knowledge to set up these features. This chapter includes the following sections: • Manage Port Forwarding to a Local Serv[...]

  • Página 261

    Manage P or t For war ding and P or t T riggering 261 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Manage P or t For war ding to a L ocal Ser ver f or Ser vices and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server . For example, you might want to make a local web server , FTP s[...]

  • Página 262

    Manage P or t For war ding and P or t T riggering 262 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 8. Make sure that the Port Forwarding radio button is selected. 9. From the Service Name menu, select the service or application. If the service or application that you want to add is not in the menu, create a port forwarding rule with a custom ser[...]

  • Página 263

    Manage P or t For war ding and P or t T riggering 263 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Y ou can usually find this information by contacting the publisher of the service or application or through user groups or news groups. 2. Launch an Internet browser from a computer or WiFi device that is connected to the network. 3. T ype http://w[...]

  • Página 264

    Manage P or t For war ding and P or t T riggering 264 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 10. Click the Apply button. Y our settings are saved. The rule is added to the table on the Port Forwarding / Port T riggering screen. Change a P or t For war ding Rule Y ou can change an existing port forwarding rule.  T o change a port forward[...]

  • Página 265

    Manage P or t For war ding and P or t T riggering 265 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. Make sure that the Port Forwarding radio button is selected. 7. In the table, select the radio button next to the service or application name. 8. Click the Edit Service button. The Ports - Custom Services screen displays. 9. Change the settings.[...]

  • Página 266

    Manage P or t For war ding and P or t T riggering 266 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Port Forwarding / Port T riggering . The following figure shows two port forwarding rules. 6. Make sure that the Port Forwarding radio button is se[...]

  • Página 267

    Manage P or t For war ding and P or t T riggering 267 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS screen of the modem router. Dynamic DNS makes it much easier to access a server from the Internet because you can enter the name in the Internet[...]

  • Página 268

    Manage P or t For war ding and P or t T riggering 268 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance, enable Universal Plug and Play (UPnP). See Improve Network Connections with Universal Plug[...]

  • Página 269

    Manage P or t For war ding and P or t T riggering 269 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. Click the Add Service button. 8. Specify a new port triggering rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application. Service User From t[...]

  • Página 270

    Manage P or t For war ding and P or t T riggering 270 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 9. Click the Apply button. Y our settings are saved. The rule is added to the Port T riggering Portmap T able on the Port Forwarding / Port T riggering screen and is enabled. Change a P or t T riggering Rule Y ou can change an existing port trigger[...]

  • Página 271

    Manage P or t For war ding and P or t T riggering 271 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. In the Port T riggering Portmap T able, select the radio button next to the service or application name. 8. Click the Edit Service button. The Port T riggering - Services screen displays. 9. Change the settings. For more information about the se[...]

  • Página 272

    Manage P or t For war ding and P or t T riggering 272 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Port Forwarding / Port T riggering . The Port Forwarding / Port T riggering screen displays. 6. Select the Port T riggering radio button. The follo[...]

  • Página 273

    Manage P or t For war ding and P or t T riggering 273 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Specif y the Time-Out P eriod f or P or t T riggering The time-out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity . A time-out period is required because the modem router cannot de[...]

  • Página 274

    Manage P or t For war ding and P or t T riggering 274 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Port Forwarding / Port T riggering . The Port Forwarding / Port T riggering screen displays. 6. Select the Port T riggering radio button. The port [...]

  • Página 275

    Manage P or t For war ding and P or t T riggering 275 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 7. When your modem router receives the incoming message to destination port 1 13, it checks its session table and finds an active session for port 1 13 associated with your computer . The modem router replaces the message’s destination IP address[...]

  • Página 276

    276 15 15. T r oubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at support.netgear .com for product and contact information. This chapter contains the following sections: • Quick Tips for T roubl[...]

  • Página 277

    T roubleshooting 277 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Quick Tips f or T r oubleshooting The following table includes tips for troubleshooting some common problems. T able 4. Quick tips for troubleshooting Problem Possible Solution Y our network is unresponsive or does not function normally . Restart your network: 1. T urn off and unp[...]

  • Página 278

    T roubleshooting 278 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 T roubleshoot with the LEDs When you turn on the power , the LEDs light as described here. 1. When power is first applied, the Power LED lights solid amber . 2. After about 50 seconds, the following occurs: • The Power LED lights solid green , indicating that the startup procedu[...]

  • Página 279

    T roubleshooting 279 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear .com/support . P ower LED Is Off If the Power LED and other LEDs remain off when you turn on the modem router, do the following: ?[...]

  • Página 280

    T roubleshooting 280 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 • Make sure that Java, JavaScript, or ActiveX is enabled in your browser . If you are using Internet Explorer , click the Refresh button to be sure that the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure that you are using the correct l[...]

  • Página 281

    T roubleshooting 281 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If disconnecting telephones does not result in a green DSL LED, check the following: • Check that the telephone company made the connection to your line and tested it. • V erify that you are connected to the correct telephone line. If more than one phone line is installed, be [...]

  • Página 282

    T roubleshooting 282 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 6. In the Internet Port pane, check that the IP Address field shows a valid IP address. If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP . If your modem router cannot obtain an IP address from the ISP , the problem might be one of the follow[...]

  • Página 283

    T roubleshooting 283 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 5. Select ADV ANCED > ADV ANCED Home . The ADV ANCED Home screen displays. 6. In the Internet Port pane, check that the IP Address field shows a valid IP address and that the Connection field shows PPPoE or PPPoA. 7. In the Internet Port pane, click the Connection Status button[...]

  • Página 284

    T roubleshooting 284 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 T r oubleshoot Int ernet Br owsing If your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traff[...]

  • Página 285

    T roubleshooting 285 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 • Does the WiFi device that you are using find your WiFi network? If not, check the WiFi LED on the front of the modem router. If this LED is off, both WiFi radios might be disabled. For more information about the WiFi radios, see Control the WiFi Radios on page 108. • If you [...]

  • Página 286

    T roubleshooting 286 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly , one of the following problems might be occurring: • W rong ph[...]

  • Página 287

    T roubleshooting 287 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem, but some additionally restrict access to the MAC address of a single computer connected to that modem. In this case, configure your modem router to clone or spoof the MAC address from [...]

  • Página 288

    288 A A. Supplement al Inf ormation This appendix covers the following topics: • Factory Settings • T echnical Specifications[...]

  • Página 289

    Supplemental Inf ormation 289 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 F ac tory Settings Y ou can reset the modem router to the factory default settings that are shown in the following table. For more information about resetting the modem router to its factory settings, see Return the Modem Router to Its Factory Default Settings on page 227[...]

  • Página 290

    Supplemental Inf ormation 290 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 WiFi network key (passphrase) See product label Country/region • North America: United States • Europe: Europe • Other continents: V aries by region RF channel Auto. The available channels depend on the region. T ransmission speed Auto 1 Operating mode • Up to 300[...]

  • Página 291

    Supplemental Inf ormation 291 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 T echnical Specifications T able 6. D6400 modem router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 24[...]

  • Página 292

    Supplemental Inf ormation 292 AC1600 WiFi VDSL/ ADSL Modem Router Model D6400 802.1 1 security WP A2-PSK, WP A/WP A2, WP A/WP A2 Enterprise, and WEP xDSL data rate • VDSL2, VDSL, ADSL2+, ADSL2, and ADSL multimode • Up to 100 Mbps, both upstream and downstream • Supports Annex A, I, L, and M • Supports all VDSL2 profiles: 8a, 8b, 8c, 8d, 12a[...]