Jabra 6470 manual

www .jabra.com User Manual Jabr a GO™ 6470[...]

2 english JABRA GO 64 70 WEL C OME Congratulations on pur chasing your new Jabra GO 6470. W e are sure y ou will enjoy its wide range of features, and nd the headset comfortable to wear and easy to use. Jabra GO 6470 includes a touchscreen base, enabling c onnectivit y with desk phones and softphones (PC), and the Jabra GO headset is compatible [...]

3 english JABRA GO 64 70 C ONTENTS 1. PRODUC T OVERVIE W ........................................................................... 6 1.1 P ack age Contents .................................................................................................................................. 6 1.2 JABRA GO 6470 Headset .................................[...]

4 english JABRA GO 64 70 6. JABRA LINK 35 0 USB BL UE TOO TH® ADAPTER FEA TURES ... 23 6.1 Jabra LINK 350 USB Bluetooth® Adapter Button ............................................................... 23 6.2 Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators .......................................... 23 7. T OUCHSCREEN INTRODUC TION ........[...]

5 english JABRA GO 64 70 11 . F AQS AND TROUBLESHOO TING .................................................... 35 12 . TECHNICAL SPECIFICA TIONS ......................................................... 36 12.1 Jabra GO Headset ...........................................................................................................................[...]

6 english JABRA GO 64 70 1. PRODUC T OVER VIEW 1.1 P ACKAGE C ONTENTS Base Pow er Adapter (for Base) Jabra LINK 350 USB Bluetooth® Adapter T elephone Cable T ravel Charger P ower Adapter Headband Attachment Earhook Attachment (small, medium and large earbuds) Quick Start Guide T ravel Charger Base and Headset Cradle Headset USB Cable Ear-buds W ar[...]

7 english JABRA GO 64 70 1.2 JABRA GO 64 70 HEADSE T Multi-function Button Volume T ouch Panel Noise- cancelling Microphone LED Indicator Earbud Earhook Attachment Recharge contact[...]

8 english JABRA GO 64 70 1.3 HEADSET A T T ACHMENTS The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra GO 6470. The neck band attachment can be purchased separately . Wearing-styles can be worn on the left or right ear . Regardless of wearing st[...]

9 english JABRA GO 64 70 Attaching the headband 1. Remove the current wearing style attachment, if an y. 2. Align the headset earbud with the matching holes of the headband wearing style, as illustrat ed, and press rmly until they click into place (snap-to-click). 3. Adjust the length of the headband to t against the head. 4. Position the mic[...]

10 english JABRA GO 64 70 1.4 JABRA GO 64 70 BASE T ouchscreen Security Slot Speaker T elephone Port Handset Port AUX P ort USB Port Pow er Adapter Port Headset Cradle[...]

11 english JABRA GO 64 70 1.5 JABRA LINK 35 0 USB BL UET OOTH ® ADAPTER The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the Jabra GO 6470 headset to function with a softphone on the PC. Adapter Button USB Plug LED Indicator 1.6 JABRA GO TRA VEL CHARGER The Jabra GO T ravel Charger charges the Jabra GO 6470, and has compart[...]

12 english JABRA GO 64 70 1.7 OPTIONAL AC CESSORIES The following Jabra GO 6470 ac cessories are available separately . Car Charger Neckband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions Replacement Headband Attachment T ravel Kit GN1000 Electronic Hookswitch Adapter (adapter may vary from illustration)[...]

13 english JABRA GO 64 70 2. C ONNEC TING TO A PHONE USING THE SE TUP WIZARD The easiest way to connect and congure y our Jabra GO product is to use the setup wizard on the touchscreen. The setup wizard will guide you thr ough connecting and conguring the desk phone, softphone and/or mobile phone. 2.1 CONNECT TO PO WER Connect the power adapt[...]

14 english JABRA GO 64 70 3. CONNEC TING T O A PHONE MANU ALL Y 3.1 CONNECT TO PO WER Connect the power adapter to the base 1. Plug the supplied power adapter int o the por t marked on the base. 2. Connect the power adapter to the mains pow er socket. 3.2 DOCK HEADSET Dock the headset, as illustrated. When the headset is docked correctly the dock i[...]

15 english JABRA GO 64 70 Connect the Jabra GO base to a PC 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. 3. Download and install Jabra PC Suite from www .jabra.com/pcsuite. 4. T ap the tool icon on the touchscreen to open the settings menu, and tap Phone Settings > Enab[...]

16 english JABRA GO 64 70 Pairing the Jabra GO 6470 and the J abra LINK 350 USB Bluetooth ® Adapter The Jabra GO 6470 headset and Jabra LINK 350 USB Bluetooth ® Adapt er are already paired from the factory. The pairing procedure below is only necessary when the pairing is lost. 1. Attach the Jabra LINK 350 USB Bluetooth ® adapter to the PC, and [...]

17 Jabra GO 64 70 3.5 SELEC T AND C ONNEC T TO A DESK PHONE Select which desk phone you are connecting to from the following f our options: OPTION 1 Desk Phone with Headset Port This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for swit ching between hand[...]

18 Jabra GO 64 70 OPTION 3 Desk Phone with GN1000 Remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. F or mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body . 2. Connect the handset cable to the [...]

19 english JABRA GO 64 70 4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra GO 6470. For optimal functionality and management of the Jabra GO , it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager Manages call handling on your PC monitor , and enables call and setti[...]

20 english JABRA GO 64 70 5. JABRA GO 6 47 0 HEADSET FEA TURES 5.1 HEADSET MUL TIFUNC TION BUT TON The headset multi-function button can answer calls, end calls, swit ch between held calls, and more, using a combination of taps, double-taps or presses. Multi-function button Function Ta p Double -tap Press (hold 1-2 seconds) Answer incoming call [...]

21 english JABRA GO 64 70 5.3 HEADSET LED INDICA T OR The LED indicator indicates the headset status . Led indicator Headset state LED when battery is full (click to view) LED when battery is low (click to view) Idle Not connected Call active Ringing Pow er on Pow er o Pairing Pairing succeeded Charging Fully char ged[...]

22 english JABRA GO 64 70 5.4 HEADSET AUDIO INDICA TORS The headset plays a variety of audio tones to indicate headset sta tus and actions. Action Audio Sample (click to listen) Action Audio sample (click to listen) Pow er on Incoming softphone call Pow er o Incoming mobile phone call Button tap Incoming call on another phone while on call (call[...]

23 english JABRA GO 64 70 6. JABRA LINK 3 50 USB BL UE TOO TH® ADAPTER FEA TURES The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the headset to function with a softphone on the PC. 6.1 JABRA LINK 35 0 USB BL UET OOTH® ADAPTER BUT T ON The Jabra LINK 350 USB Bluetooth® Adapter has a single butt on that has three functions[...]

24 english JABRA GO 64 70 7. T OUCHSCREEN INTRODUC TION The Jabra GO 6470 touchscreen is a color t ouchscreen that enables you to connect and congure the Jabra GO 6470, manage calls, and manage base, headset and phone settings. T ap the screen with a nger to activate icons, scroll up/down a menu, select a target phone and make, answer or end [...]

25 english JABRA GO 64 70 2 A ctivit y window The activity window is main area of the touchscreen, and displays the curr ently connected phones, allows phone selection, and also the merging of multiple calls. T arget phone (foreground icon) The large for eground phone icon indicates the current target phone . T o switch target phone tap on the rele[...]

26 english JABRA GO 64 70 1 DISC ONNECT HEADSET Disconnects the primar y headset from the base. 2 BASE SETTINGS The base settings allow changes to be made to the touchscr een and base sounds. There are six base settings that can be changed: Setting Description Screen brightness Adjust the screen brightness Screen dimmer timeout Adjust the base idle[...]

27 english JABRA GO 64 70 4 PHONE SETTINGS The headset settings allow changes to be made individually to desk phones , softphones or mobile phone settings, as well as access t o the setup wizard and the factor y default reset congurations setting . There are thr ee sub- categories with individual settings specic to the phone type: Desk phone,[...]

28 english JABRA GO 64 70 Softphone (PC) settings Setting Description Base ringtone volume Adjust the softphone (PC) ringtone on the base. Open phone line on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Automatic Audio det ection Enable/disable Automatic audio detection.[...]

29 english JABRA GO 64 70 8. CALL M ANAGEMENT 8.1 MAKING A CALL OR ENDING A CALL 1. Ensure the relevant phone type is selected as the target phone (large for eground icon on touchscreen). If necessary lif t the desk phone handset and set aside (desk phone without electronic hookswitch or GN1000 only). 2. Put on the headset, and dial the phone numbe[...]

30 english JABRA GO 64 70 8.3 ADJUST HEADSET SPEAKER VOLUME Adjusting the headset speaker volume when on a call can be done using the headset volume t ouch panel, or by using the touchscreen. 1. When on a call, tap the call options icon on the touchscreen to open the call options menu. 2. T ap Speaker V olume, and adjust the volume as needed by tap[...]

31 english JABRA GO 64 70 8.5 PUT TING A CALL ON HOLD /AUDIO HOLD T o put a current call on hold or audio hold, tap the current call phone icon and tap the pause icon (hold) or the audio hold icon in the touchscreen menu. The phone icon will display the relevant hold symbol to indicate the call is on hold or on audio hold. T o resume the call, tap [...]

32 english JABRA GO 64 70 9. ADV ANCED CALL MANA GEMENT 9.1 SWIT CHING CALLS BET WEEN HEADSET AND HANDSET When on a phone call, it is possible to switch audio between the Jabra GO headset and a desk phone handset or mobile phone without interrupting the call. Desk phone Switch call from desk phone t o the headset 1. Lift headset from docking [...]

33 english JABRA GO 64 70 10. ADV ANCED JABRA GO 6 4 70 FEA TURES 10.1 SAFETONE™ HEARING PROTECTION Safe T one™ provides eective hearing prot ection against potential risks, such as acoustic shock and noise exposure. Safe T one™ consists of two components, P eakStop™ and IntelliT one™. PeakStop™ ac oustic shock protection PeakStop™[...]

34 english JABRA GO 64 70 Change wideband audio settings using Jabra C ontrol Center 1. Launch Jabra Control C enter , and select the ´Sof tphone´ tab. 2. Tick the checkbox under ´Enable wideband audio for´, and then click Apply . 10.4 VOICE ANNOUNCEMENTS Choose to hear an English voice announcement or a musical t one to indicate switching betw[...]

35 english JABRA GO 64 70 11. F AQS AND TROUBLESHOO TING Q Why won ’t my headset pair with m y mobile phone? A Check the following: • Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the multi-function button to turn it o (press and hold down for 4 seconds), then turn it back on in pairing m[...]

36 english JABRA GO 64 70 12. TECHNICAL SPECIFICA TIONS 12.1 JABRA GO HEADSET W earing styles: Ear hook, headband, neckband (supplied or available as optional accessories). Dimensions: 18mm x 76mm x 22.5mm. W eight: <18 g. T alk time: Up to 6 hours. Standby time: At minimum 100 hours. Charge time: • Charging from mains pow er: 0% - 80% in 25 m[...]

37 english JABRA GO 64 70 12.2 JABRA GO HEADSET BA T TERY Battery type: Lithium Ion. Battery capacity: 125 mA/h, typical. Battery lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y). Shelf life: The battery holds a charge for at least 6 months in the o state bef ore recharge is required . Replacement: The battery cann[...]

38 english JABRA GO 64 70 12.4 JABRA LINK 35 0 USB BL UET OOTH® ADAPTER Dimensions: 18.5mm x 53mm x 7.7mm. Operating envir onment: -10˚C to +60˚C; Up to 95% RH non condensing. PC Connection: Standard USB Bluetooth® version: BT 2.1, Class 1. Bluetooth® range: Up to 100m when paired with a Bluetooth® wireless t echnology Class 1 device; up to 2[...]

39 english JABRA GO 64 70 12.6 MA TERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not hav e a nickel-coated sur face. Nickel release from the headband is 0.02 g/cm2/week, which is below the 0.50 g/cm2/week limit established by EU Dir ective 94/27/EF . The stainless steel alloy was tested f or nickel release i[...]

40 english JABRA GO 64 70 32-00683 RevG www .jabra.com MADE IN CHINA TYPE: 940 0HS/BS © 2011 GN Netcom A/S. All rights reserved. Jabr a ® is a registered trademark of GN Netcom A/S. All other tr ademarks included herein ar e the property of their respective owners. (Design and specifications subject to change without notice).[...]