HP (Hewlett-Packard) nx8420 manual

Main tenan ce and Ser vice Gu id e HP C ompaq n w8 440 Noteboo k P C HP C ompaq nc8 4 30 Notebook P C HP C ompaq nx8 4 20 Notebook P C Doc ument P ar t Number: 417 7 90 -001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi v e information on identifying computer features, [...]

© Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Core are tradem arks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark ow ned by its proprietor and used b y He[...]

Maintenance and S ervi ce Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

i v Maintenance and S ervi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.4 Mass Storage Devices . . . . . . . .[...]

Cont ent s Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . .[...]

v i Maintenance and S ervi ce Guide Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq nw8440 Notebook PC, HP Compaq nc8430 Notebook PC, and HP Compaq nx8420 Notebook PC of fer adv anced modularity , Intel® Core™ Duo processors, and extensi ve multimedia support. HP Compaq n w8440 Notebook P C, HP C ompaq nc8 4 30 Notebook P C, and HP C ompaq nx8 4 20 Note[...]

1–2 Maintenance and Servi ce Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors, v arying b y computer model: ❏ Intel Core Duo T2600 (2.17-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ■ The follo wing displays are av ailable, varying b y computer mod[...]

Product Description Maintenance and S ervi ce Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by computer model ■ External 90-watt A C adapter with 3-wire po[...]

1–4 Maintenance and Servi ce Gui de Product Description 1 .2 Reset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps belo w to reset the password. These steps also clear CMOS. ✎ The follo wing steps will not clear an unkno wn password if the stringent security option has been enabled in the BIOS[...]

Product Description Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]

1–6 Maintenance and Servi ce Gui de Product Description 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: An integrat ed wireless de vice, such as a wireless local area networ[...]

Product Description Maintenance and S ervi ce Guide 1–7 3 Batter y light ■ Amber : A battery is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A battery that is the only av ailable power source has reached a low-battery condition. When the batter y reaches a critical lo w-battery condition, the batter y [...]

1–8 Maintenance and Servi ce Gui de Product Description The external components on the right side of the computer are sho wn belo w and described in T able 1-2. R ight-Side C ompone nts Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces computer sound when connected to optional pow er stereo [...]

Product Description Maintenance and S ervi ce Guide 1–9 The external components on the rear panel of the computer are sho wn belo w and described in T able 1-3. Rea r P an e l Co mp o ne n t s T able 1-3 Rear P anel Components Item Component Function 1 Batter y ba y Holds a batter y . 2 Smar t adapter power connector Connects an A C adap ter or a[...]

1–10 Maintenance and Serv ice Gui de Product Description The external components on the left side of the computer are sho wn belo w and described in T able 1-4. Left-Side Component s Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are de[...]

Product Description Maintenance and S ervi ce Guide 1–11 5 Exhaust vent Provides airflo w to cool internal components. Ä T o pre v ent ov erheating, do not obstruct vents . Use the computer only a hard, flat surf ace. Do not allo w a hard surf ace, such as an adjoining printer , or a soft surf ace, such as pillows or thic k rugs or clothing, to [...]

1–12 Maintenance and Serv ice Gui de Product Description The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5. Standar d K e y boar d Com ponents[...]

Product Description Maintenance and S ervi ce Guide 1–13 T able 1-5 Standard K e yboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , seve ra l ke ys and b uttons perf orm additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and turns on the caps lock[...]

1–14 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-6. T op Componen ts, P a rt 1[...]

Product Description Maintenance and S ervi ce Guide 1–15 T able 1-6 T op Components Item Component Function 1 P ower b utton When the computer is: ■ Off , press to turn on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standby . ■ In hibernation, br iefly press to restore from hibe[...]

1–16 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-7. T op Componen ts, P a rt 2[...]

Product Description Maintenance and S ervi ce Guide 1–17 T able 1-7 T op Components Item Component Function 1 Displa y lid s witch ■ If the computer is closed while on, turns off the displa y . ■ If the computer is opened while in standby , turns on the computer (resumes from standby). 2 P ointing stick (select models only) Mov es the pointer[...]

1–18 Maintenance and Serv ice Gui de Product Description The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bott om Components[...]

Product Description Maintenance and S ervi ce Guide 1–19 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latches (2) Secur e the batter y in the batter y bay . 3 Accessor y batter y connector Connects an optional HP Ultra-Capacity Batter y or HP Extended Lif e Battery . 4 Memor y mo[...]

1–20 Maintenance and Serv ice Gui de Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The [...]

Maintenance and S ervi ce Guide 2–1 2 T roubl eshooting Å W ARN IN G: Only au thor i z ed technic ians trained b y HP should r epair this equipment . All trouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair . Becaus e of the comple x ity of the indiv idual boards and suba ssembli es , do not[...]

2–2 Maintenance and Servi ce Gui de T rouble shooting 2. Select the Main , Security , Advanced , or T ools menu. 3. T o close Computer Setup and restart the computer: ❏ Select Exit > Exit Sa ving Changes , and then press enter . – or – ❏ Select Exit > Exit Discarding Changes , and then press enter . – or – ❏ Select Exit > L[...]

T rouble shooting Maintenance and S ervi ce Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , chan ge, or delete an Administrator pass word. P ower-on P assword Enter , change, or delete a power-on pass word. DriveLock P assw ords Enable/disab le DriveLoc k; change a Drive[...]

2–4 Maintenance and Servi ce Gui de T rouble shooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the sys[...]

T rouble shooting Maintenance and S ervi ce Guide 2–5 2.2 T roubleshooting Flo wch arts Ta b l e 2 - 5 T roubleshooting Flo wch arts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P a[...]

2–6 Maintenance and Servi ce Gui de T rouble shooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart 2[...]

T rouble shooting Maintenance and S ervi ce Guide 2–7 Flo wc h art 2. 1—Initial T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device[...]

2–8 Maintenance and Servi ce Gui de T rouble shooting Flo wc h art 2.2—N o P ow er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on A[...]

T rouble shooting Maintenance and S ervi ce Guide 2–9 Flo wchar t 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it. Pow e r o n? Done Y R[...]

2–10 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.4—N o P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED o[...]

T rouble shooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5— No P ow er , P art 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appl[...]

2–12 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.6—N o Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vid[...]

T rouble shooting Maintenance and S ervi ce Guide 2–13 Flo wc h art 2.7—N o Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and[...]

2–14 Maintenance and Serv ice Gui de T rouble shooting F l o wch a rt 2. 8 — No n f u n cti on i ng Do ck i ng D e v ice (if applic able) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinst[...]

T rouble shooting Maintenance and S ervi ce Guide 2–15 Flo wc h art 2.9—N o Opera ting Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connection[...]

2–16 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

T rouble shooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1 —N o OS Lo ad in g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. [...]

2–18 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2. 1 2—No OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskett[...]

T rouble shooting Maintenance and S ervi ce Guide 2–19 Flo wc h art 2. 1 3—No OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for syste[...]

2–20 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 4—No OS Loading , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]

T rouble shooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 5—No Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y Y[...]

2–2 2 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 6—N o Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

T rouble shooting Maintenance and S ervi ce Guide 2–2 3 Flo wc h art 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. R[...]

2–2 4 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK[...]

T rouble shooting Maintenance and Se rvi ce Guide 2 –2 5 Flo wc h art 2. 1 9—Nonfunctionin g P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace [...]

2–2 6 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.20—N o Net w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload driver[...]

Maintenance and S ervi ce Guide 3–1 3 I llustra ted P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Ser ial Numbe r [...]

3–2 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog 3.2 Comp uter M ajor Com ponents Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) 15.4-inch, WUXGA 15.4-inch, WSXGA 15.4-inch, WXGA+ 416413-001 416412-001 416411-001 2 Switch co vers (include LED boar[...]

3–4 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 3 Ke yboar ds (Continued) K e yboard without pointing stic k (inc ludes ke yboard cab le) f or use in: Belgium Brazil The Czech Republic Denmark Fr a n c e F rench Canada Germany G[...]

3–6 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 T op co vers (include speak ers) F or use with nw8440 models with fingerpr int reader F or use with nw8440 models without fingerpr int reader F or use with nc8430 and nx820 model[...]

3–8 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 11 Mini Card modules 802.11b/g HS WLAN module fo r use in Nor th America 407253-001 802.11b/g HS WLAN module fo r use in the countries listed below . These countr ies are categor i[...]

3–10 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 11 Mini Card modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries listed below . These countrie s are categorized as most of the world (MOW 2). 407575-002 Arub[...]

3–12 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–13 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 12 System board (includes R TC batter y and 256-MB of video memor y) 416397-001 13 Memory modules , 1-DIMM PC2-5300 2048-MB 1024-MB 512-MB 256-MB 417506-001 414046-001 414045-001 [...]

3–14 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–15 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 8-cell, 4.8-AH battery pack 372771-001 22 Hard drives 7200 r pm 100-GB 80-GB 416415-001 417507-001 5400 r pm 120-GB 100-GB 80-GB 60-GB 416414-001 413853-001 413852-001 413851-0[...]

3–16 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3. 3 Plasti c s Kit[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–17 T able 3-2 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit Includes: 417527-001 1 Memory module compar tment cove r (includes 1 captiv e scre w , captured by C clip) 2 Bluetooth module cov er (includes 1 captive scre w , captured by C cl[...]

3–18 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.4 M a s s S t ora g e D e vic es[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–19 Ta b l e 3 - 3 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (include frame and connector) 7200 r pm 100-GB 80-GB 416415-001 417507-001 5400 r pm 120-GB 100-GB 80-GB 60-GB 416414-001 413853-001 413852-001 413851-001 2 Optical [...]

3–20 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.5 Miscell aneous (N ot I llustrated) Ta b l e 3 - 4 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P art Number 90-watt A C adapter 416421-021 External MultiBay II 366143-001 External MultiBay II po wer cable and stand 366144-001 HP Extended Life Batter[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–21 P ower cor ds: F or use in the United States 246959-001 F or use in A ustralia 246959-011 F or use in Europe, the Middle East, and Africa 246959-021 F or use in the United Kingdom 246959-031 F or use in Italy 246959-061 F or use in Denmark 246959-081 F or use in Brazil 246959-201 F[...]

3–2 2 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.6 Sequen tial P ar t N umber Listin g Ta b l e 3 - 5 Sequential P art Number Listing Spare P art Number Description 246959-001 P owe r cord fo r use in the United States 246959-011 P owe r cord fo r use in A ustralia 246959-021 P owe r cord fo r use in Eu rope, the Middle East, [...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–2 3 375198-001 5400-rpm, 80-GB hard drive f o r use in External MultiBay II and HP Docking Station 375557-001 2X Max D VD±RW and CD-R W Doub le-La y er Combo Drive f o r use in External MultiBay II and HP Docking Station 380089-001 HP Doc king Station Miscellaneous Plastics Kit 38267[...]

3–2 4 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 407575-001 802.11a/b/g GL WLAN modu le f or use in the MOW1 countries listed below: Antigua & Barbuda Argentina A ustralia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong K ong Pa n a m a India Indonesia Mala ysia Me xico New Zealand Pa r a g u ay S[...]

Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 3 –2 5 407575-003 802.11a/b/g GL WLAN modu le f or use in the RO W countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407575-291 802.11a/b/g GL WLAN module f o r use in Japan 413267-001 HP Doc king Station 413683-001 Intel Co[...]

3–2 6 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 414042-001 1-DIMM, PC2-4200 , 1024 MB memory module 414044-001 1-DIMM, PC2-5300, 256 MB memory module 414045-001 1-DIMM, PC2-5300, 512 MB memory module 414046-001 1-DIMM, PC2-5300 , 1024 MB memory module 416042-001 T op cov er f or use with nc8430 and nx8420 models with finger pri[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–2 7 416411-001 15.4-inch, WXGA displa y assembly (includes wireless antenna transceiv ers and cables) 416412-001 15.4-inch, WSXGA+ disp la y assembly (includes wireless antenna transceiv ers and cables) 416413-001 15.4-inch, WUXGA disp la y assembly (includes wireless antenna transcei[...]

3–2 8 Maintenance and Se rvic e Guide Illustr ated P ar ts Catalog 416416-201 K eyboard with pointi ng stic k f or use in Brazil 416416-211 K eyboard with pointi ng stic k f or use in Hungary 416416-221 K eyboard with pointing st ic k f or use in the Czech Repub lic 416416-231 K eyboard with pointi ng stic k f or use in Slov akia 416416-251 K eyb[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–29 416417-111 K eyboard without pointing stic k f or use in Switzerland 416417-121 K eyboard without pointing stic k f or use in F rench Canada 416417-131 K eyboard without pointing stic k f or use in P or tugal 416417-141 K eyboard without pointing stic k f or use in T urke y 416417-[...]

3–30 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 416421-001 90-w att A C adapter 417505-001 1-DIMM, PC2-4200 , 2048 MB memory module 417506-001 1-DIMM, PC2-5300 , 2048 MB memory module 417507-001 7200-rpm, 80-GB hard drive 418807-001 T op cover f or use with nw8440 models without finger pr int reader (includes speakers) Ta b l e [...]

Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdri[...]

4–2 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws[...]

Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–3 4. 3 P r e v enti ng Da mage to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able drive, or loss of information, observ e the follo wing precautions: ■ Before rem[...]

4–4 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.4 Pre v entin g Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many inte grated circuits provide some protection, b ut in m[...]

Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-[...]

4–6 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded[...]

Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–7 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]

4–8 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s T able 4-1 shows ho w humidity affects the electrostatic voltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electro static V oltage Levels Relative Humidity[...]

Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Procedur es This chapter provides remo v al and replacement procedures. There are as many as 72 scre ws and screw locks, in 14 dif ferent sizes and types, that may hav e to be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w and scre w[...]

5–2 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser ial Numbe r Locati on[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 .2 Di sassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y 0 0 5.4 Hard[...]

5–4 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es Section Description # of Screws Remo ved 5.13 Internal Memor y Module 0 5.14 RT C B a t t e r y 0 5.15 T ouchP ad 1 5.16 Mini Card Module 2 5.17 Switch Cov er 3 5.18 Displa y Assembly 8 Å T o pre v ent an unresponsiv e system and the displa y of a warning message, install[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 .3 Preparing t h e Com pu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating s[...]

5–6 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5 .4 H ard Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Hard Drive Spare P ar t Number Information 7200 r pm 100 GB 80 GB 416415-001 417507-001 5400 r pm 120 GB 100 GB 80 GB 60 GB 416414-001 413853-001 413852-001 413851-001[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the computer . 3. Lift the left side of the hard dri ve co ver 2 and swing it to the right. 4. Remov e the hard dri v e cov er . ✎ The hard dri ve co ver is included in the Plastics Ki[...]

5–8 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 6. Grasp the mylar tab 2 on the left side of the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board. 7. Remov e the hard dri v e 4 from the hard driv [...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–9 8. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. 9. Lift the frame 2 straight up to remov e if from the hard dri v e. Re mo v ing the Har d Dr i v e F r ame Re verse the abo v e procedure to reassemble and install the[...]

5–10 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Plastics Kit, spare part number 417527-001. Replac ing the Computer F eet[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–11 5 .6 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the left side to ward you. 3. Remov e the T orx8 T8M2.5×4.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a flat-bladed scre wdri ver into t[...]

5–12 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 6. If it is necessary to replace the optical dri ve brack et, remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the bracket to the optical dri ve. 7. Remov e the optical dri v e bracket 2 . Re mo v ing the Optical Dr iv e Br ac k et Re verse the abo v e procedure [...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–13 5 .7 External Memor y Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Memory Module Spare Part Number Information PC2-5300 2048 MB 1024 MB 512 MB 256 MB 417506-001 414046-001 414045-001 414044-0[...]

5–14 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Loosen the Phillips PM2.0×4.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the right side of the cov er 2 and swing it up and to the left. 5. Remov e the memory module compartment cov er . ✎ The memory module compartment cov e[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the computer .) 7. Slide the module 2 away from the sock et at an angle. 8. Remov e the memory module. ✎ M[...]

5–16 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .8 Blu etooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the right side to ward you. 3. Loosen the Phillips PM1.5×3.0 scre w 1 that secures the Bluetooth module cov er to the computer . 4. Remov e the Bluetoot[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–17 6. Remov e the two Phillips PM1.5×3.0 scre ws 1 that secure the Bluetooth module to the Bluetooth module cov er . 7. Remov e the Bluetooth module 2 from the cov er . 8. Disconnect the Bluetooth module cable 3 from the module. Re mo v ing the Bluetooth Module C o v er Re[...]

5–18 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 9 Ke yb o a rd Ke yboar d Spare P art Number Information K e yboards with pointing stick f or use in: Belgium Brazil The Czech Repub lic Denmark F rance F rench Canada Germany Greece Hungary Iceland Internationally Israel Italy Japan Ko r e a 416416-A41 416416-201 4164[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–19 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. K e yboards without pointing stick f or use in: Belgium Brazil The Czech Repub lic Denmark F rance F rench Canada Germany Greece Hungary Iceland Internationally [...]

5–20 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the two T orx8 T8M2.5×1 0.0 scre ws that secure the ke yboard to the computer . Re mo v ing the K ey board Sc r e w s[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–21 4. T urn the computer display side up with the front tow ard you. 5. Open the computer as far as possible. 6. Slide the four ke yboard retention tabs 1 to ward you. The tabs are located between the esc and f1 ke ys, between the f4 and f5 ke ys, between the f8 and f9 keys[...]

5–2 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. ✎ Step 9 applies to models with keyboards with pointing sticks. 9. Release the ZIF connector 3 to which the point[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 3 5. 1 0 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). Fan Assemb l y Spare P art Number Information F an assembly 416409-001[...]

5–2 4 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Disconnect the fan cable 1 from the system board. ✎ The follo wing scre ws should be remov ed, then installed, in the 1, 2, 3, 4 sequence stamped on the fan assembly . 4. Loosen the two Phillips PM2.0×3.0 scre ws 2 and the two Phillips PM2.5×7.0 scre ws 3 that sec[...]

Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5 –2 5 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the video board 1 and video heat sink 2 each time the fan assembly is remo ved. Thermal paste is included with all fan assembly and system board spare part kits. Replac ing the Thermal P aste[...]

5–2 6 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es ✎ The follo wing scre ws should be remov ed, then installed, in the 1, 2, 3, 4 sequence stamped on the thermal plate. 6. Remov e the four T orx8 T8M2.5×6.0 screws 1 that secure the thermal plate to the computer . 7. Remov e the thermal plate 2 . ✎ Due to the adhesi [...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the thermal plate 1 and video board 2 each time the thermal plate is remov ed. Replac ing the Thermal P aste Re verse the abo v e procedure to install the fan assembly and thermal plate.[...]

5–2 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 1 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Remov e the fan assembly ( Section 5.10 ). Heat Sink Spare P art Number Information Heat sink (includes ther mal paste) 416408-001[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–29 ✎ The follo wing scre ws should be loosened and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 4. Loosen the four Phillips PM2.5×8.0 shoulder scre ws 1 that secure the heat sink to the computer . ✎ Due to the adhesi ve quality of the thermal paste lo[...]

5–30 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Replac ing the Thermal P aste Re verse the abo v e proc[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–31 5. 1 2 P ro c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. K eyboard ( Section 5.9 ) b . Fan assembly ( Section 5.10 ) c. Heat sink ( Section 5.11 ). Processor Spare P ar t Number Information Intel Core Duo T[...]

5–3 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Use a flat-bladed scre wdri ver to turn the processor locking scre w 1 one-quarter turn counterclockwise until you hear ac l i c k . 3. Lift the processor 2 straight up and remov e it . ✎ The gold triangle 3 on the processor should be aligned with the triangle icon [...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–33 5 . 1 3 Internal M emor y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). Memory Module Spare Part Number Information PC2-5300 2048 MB 1024 MB 512 MB 256 MB 417506-001 414046-001 414045-001 414044-001 PC2-4200 204[...]

5–34 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The side of the module opposite the socket rises a way from the computer .) 4. Slide the module aw ay from the socket at an angle 2 . 5. Remov e the memory module.[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–35 5. 1 4 RTC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 417527-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Remov e the R TC battery from the clip in the top co ver . R[...]

5–3 6 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 5 T o u c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.9 ). 3. T urn the computer upside down with the front to ward you. 4. Remov e the T orx8 T8M2.5×10.0 scre w that secures the T ouchPad to the computer . R[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 7 5. T urn the computer display-side up with the front towa rd you. 6. Open the computer as far as possible. 7. Lift up on the rear edge of the T ouchPad 1 until it disengages from the computer . 8. Slide the T ouchPad back 2 until it rests on the computer . Re leasing th[...]

5–38 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 9. Disconnect the T ouchPad cable 1 from the system board. 10. Remov e the T ouchPad 2 . Re mo v ing the T ouchP ad Re verse the abo v e procedure to install the T ouchPad.[...]

Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5 –3 9 5. 1 6 M i n i C a r d M o d u l e Mini Card Module Spare P art Number Information 802.11 b/g HS WLAN module f or use in Nort h America 407253-001 802.11 b/g HS WLAN module f or use in the R O W countries listed below . 407253-002 China Ecuador Haiti Honduras P akistan[...]

5–40 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.9 ). 3. Remov e the T ouchPad ( Section 5.15 ). 802.11 a/b/g GL WLAN module f or use in the MO W2 countries listed below: 407575-002 Aruba Au s t r i a Azerbaijan Bahrain Belgium[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–41 4. Make note of which antenna cable is attached to which antenna clip on the Mini Ca rd module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the Mini Card module. 5. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure[...]

5–4 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 1 7 Sw i t c h C ove r ✎ Both switch cov er spare part kits include the LED board and LED board cable. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.9 ). 3. T urn the computer upside down with the rear panel to ward yo[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–43 5. T urn the computer display-side up with the front towa rd you. 6. Open the computer as far as possible. 7. Use a flat-bladed scre wdri ver to lift up the left and right hinge cov er sections of the switch cov er 1 to detach it from the computer . 8. Swing the rear edg[...]

5–44 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 9. Disconnect the LED board cable 1 from the system board. 10. Remov e the switch co ver 2 . Re mo v ing the S witc h C o v er Re verse the abo v e procedure to install the switch cov er .[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–45 5 . 1 8 Displa y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. K eyboard ( Section 5.9 ) b . Switch cov er ( Section 5.17 ) c. T ouchPad ( Section 5.15 ) Display Assemb ly Spare P art Number Information 15.4-[...]

5–46 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Make note of which antenna cable is attached to which antenna clip on the Mini Ca rd module before disconnecting the cables, then disconnect the wireless antenna cables 1 from the Mini Card module. 3. Remov e the wireless antenna cables from the top cov er clips ( 2 an[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 7 5. Remov e the two T orx8 T8M2.5×10.0 scre ws 1 and the two Phillips PM2.0×2.0 scre ws 2 that secure the display assembly to the computer . Re mo v ing the Displa y Ass embl y Sc r e w s[...]

5–48 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 6. Position the computer with the rear panel to ward you. 7. Remov e the four T orx8 T8M2.5×10.0 screws 1 that secure the display assembly to the computer . 8. Lift the display assembly 2 straight up to remov e it. Re mo v ing the Displa y Ass embl y Re verse the abo v e[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 9 5. 1 9 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. K eyboard ( Section 5.9 ) d. Fan assembly ( Section 5.10 ) e. Switch cov er ( Section[...]

5–50 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the two rubber scre w covers 1 and the ele ven T orx8 T8M2.5×10.0 scre ws 2 that secure the top cov er to the computer . ✎ The rubber scre w cov ers are a v ailable in the Scre w Kit, spare part number 416419-001. Re mo v ing the T op Co ver Sc r ew s, P ar [...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–51 4. T urn the computer right-side up with the front towa rd you. 5. Disconnect the speaker cable 1 from the system board. ✎ Step 6 applies only to computer models with a fingerprint reader . 6. Disconnect the fingerprint reader cable 2 from the system board. 7. Remov e [...]

5–5 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Lift the front edge of the top cov er 1 until it disengages from the base enclosure. 9. Lift the top cov er 2 straight up and remo ve it. Re mo v ing the T op Co ver Re verse the abo v e procedure to install the top cov er .[...]

Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5–5 3 5 .20 Mod em Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. K eyboard ( Section 5.9 ) d. Switch cov er ( Section 5.17 ) e. T ouchPad ( Section 5.1[...]

5–54 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the modem board to the system board. 3. Lift the right side of the modem module 2 to disconnect it from the system board. 4. Disconnect the modem cable 3 from the modem module. 5. Remov e the modem module. Re mo[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 5. 2 1 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.13 ) ■ Processor ( Secti[...]

5–5 6 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Bluetooth module ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan assembly ( Section 5.10 ) f. Heat sink[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 7 3. Disconnect the follo wing cables from the system board: 1 Serial connector module cable 2 Modem cable 3 USB board cable 4 Audio board cable 5 Modem cable Disconnec ting the S ystem Boar d Cables[...]

5–5 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 4. Remov e the follo wing: 1 T wo T orx T8M2.5×6.0 screws 2 T wo T orx T8M2.5×4.0 screws 3 T wo HM5.0×10.0 scre w locks on each side of the external monitor connector Re mo v ing the S yste m Boar d Sc r e w s and Sc r ew L ocks[...]

Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5–5 9 5. Remov e the modem cable 1 from the clip in the base enclosure. 6. Remov e the modem cable 2 from the clips in the system board. 7. Remov e the modem connector 3 from the clip in the base enclosure. Re leasing the S yst em Boar d , P art 1[...]

5–60 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Flex the right side of the base enclosure 1 until the USB 2 , 1394 3 , and RJ-45 connectors 4 are clear of the base enclosure. 9. Lift the left side of the system board 5 until it rests at an angle. Re leasing the S yst em Boar d , P art 2[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–61 10. Lift the front edge of the system board 1 until it rests at an angle. 11. Slide the system board 2 forward until the rear -right section of the system board 3 is clear of the scre w boss 4 on the system board frame. 12. Remov e the system board 5 from the base enclos[...]

5–6 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .22 S y s tem Board Frame 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Bluetooth module ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan assembly ([...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–63 3. Remov e the two He x HM5.0×12.0 scre w locks 1 on each side of the serial connector . 4. Remov e the three T orx8 T8M2.5×6.0 screws 2 that secure the system board frame to the base enclosure. 5. Remov e the audio board and USB board cables 3 from the base enclosure.[...]

5–64 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. If it is necessary to replace the modem cable, remov e the modem connector and cable 1 from the clips 2 in the system board frame. Re mo v ing the Modem Ca ble Re verse the abo v e procedures to install the system board frame.[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–65 5 .23 Serial C onnec tor Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Bluetooth module ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan assem[...]

5–66 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the serial connector module cable 1 from the clips in the system board frame. 4. Remov e the serial connector module 2 from the system board frame. Re mo v ing the Ser ial Connec tor Module and Ca ble Re verse the abo v e procedure to install the serial connect[...]

Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 7 5 .2 4 USB/Audio B oard 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Bluetooth module ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan assembly ( Se[...]

5–6 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the two T orx8 T8M2.5×4.0 scre ws 1 that secure the USB/audio board to the base enclosure. 4. Lift the left side of the USB/audio board 2 to disengage it from the base enclosure. Re mo v ing the USB/A udi o Boar d Re verse the abo v e procedure to install the[...]

Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 2.8 to 3.3 cm 35.8 cm 25.9 cm 1.1 to 1.3 in 14.1 in 10.2 in W eight 2.81 kg 6.2 lbs Input P o wer Operating v oltage Operating current 19.0 V dc @[...]

6–2 Maintenance and Servi ce Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperat[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 15.4-inch, WUXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.172 × 0.172 mm 1920 × 1200 RGB vertical s[...]

6–4 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 6 - 3 15.4-inch, WSXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1680 × 1050 RGB vertical s[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 15.4-inch, WXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1440 × 900 RGB vertical str[...]

6–6 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 120-GB* 100-GB* 80-GB* 60-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type SA T A SA T A SA T A SA T A T ransfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA se[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 6 D VD±RW and CD-R W Double-La yer Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD ([...]

6–8 Maintenance and Servi ce Gui de Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ([...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Ta b l e 6 - 7 D VD/CD-RW Combo Drive D VD-ROM drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single a[...]

6–10 Maintenance and Serv ice Gui de Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Audio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–11 Ta b l e 6 - 8 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center h[...]

6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Ke y or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link A udio Intel 82801DB/DBM SMBus Controller—24[...]

6–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar [...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or[...]

6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contr[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]

6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0[...]

Maintenance and S ervi ce Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws used in the computer . All scre ws listed in this appendix are av ailable in the Screw Kit, spare part number 416419-001.[...]

A–2 Maintenance and Servi ce Gui de Scr ew L istin g Phillips PM3 .0×3 . 0 Scr ew Locations Ta b l e A - 1 Phillips PM3.0×3.0 Screw Color Qty . Length Thread Head Width Black 4 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–3 Phillips P M2 .0×5 .0 Captiv e Scr ew Locations Ta b l e A - 2 Phillips PM2.0×5.0 Captive Screw Color Qty . Length Thread Head Width Black 4 5.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard driv e cov er to the computer (scre ws are captured on the cov er b y C clips; docu[...]

A–4 Maintenance and Servi ce Gui de Scr ew L istin g Phillips P M2 .5×13 .0 Ca pti v e Sc r e w L ocation Ta b l e A - 3 Phillips PM2.5×13.0 Captive Spring-Loaded Screw Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard drive to the computer (scre w is captured on the cov er b y a C c[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–5 T orx8 T8M2 .5×4. 0 Scr e w Location Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.6 ) mm[...]

A–6 Maintenance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v e r to the computer (documented in Section 5.19 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–7 T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the system bo ard to the computer (documented in Section 5.21 ) 2 Three screws that secure the sys[...]

A–8 Maintenance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the USB/audio bo ard to the computer (documented in Section 5.24 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–9 Phillips PM2 . 0×3 . 0 Scr ew Locations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical dr ive (documented in Section 5.6 ) mm[...]

A–10 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Ca pti v e Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 captive scre ws that secure the fan as semb ly to the computer (documented in Section 5.10 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–11 Phillips P M1.5×3 .0 Sc r ew L ocations Ta b l e A - 6 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 1.5 mm 5.0 mm Where used: 2 screws that secure the Bluetooth mo dule to the Bluetooth module co v er (documented in Section 5.8 ) mm[...]

A–12 Maintenance and S ervi ce Guide Scr ew L istin g T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the k eyboa rd to the computer (documented in Section 5.9 ) 2 One screw that secures the T ouchPad to the[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–13 T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.18 ) mm[...]

A–14 Maintenance and S ervi ce Guide Scr ew L istin g T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 11 screws that secure the top co v er to the computer (documented in Section 5.19 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–15 Phillips P M2 .5×7 . 0 Capti ve Sc r e w L ocations Ta b l e A - 8 Phillips PM2.5×7.0 Captive Screw Color Qty . Length Thread Head Width Silver 2 7.0 mm 2.5 mm 5.0 mm Where used: 2 captive scre ws that secure the fan as semb ly to the computer (documented in Section 5.10 ) mm[...]

A–16 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×8. 0 Ca pti v e Sc r e w L ocatio ns Ta b l e A - 9 Phillips PM2.0×8.0 Captive Screw Color Qty . Length Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 captive scre ws that secu re the heat sink to the computer (documented in Section 5.11 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–17 Phillips P M2 .0×4. 0 Scr e w L ocations T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.16 ) mm[...]

A–18 Maintenance and S ervi ce Guide Scr ew L istin g Phillips PM2 . 0×2 .0 Sc r e w Locations T able A-11 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the s witch co ver to the computer (documented in Section 5.17 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–19 Phillips PM2 . 0×2 .0 Sc r e w Locations T able A-11 Phillips PM2.0×2.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.18 ) mm[...]

A–20 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .5×4. 0 Scr e w L ocations T able A-12 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.20 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide A–21 Hex HM5 . 0×12 . 0 Sc r e w L oc k Locati ons T able A-13 Hex HM5.0×12.0 Scre w Loc k Color Qty . Length Thread Head Width Silver 4 12.0 mm 5.0 mm 5.0 mm Where used: 1 T wo scre w loc ks that secure the system board to the computer (documented in Section 5.21 ) 2 T wo scre w loc ks that secu[...]

A–2 2 Mainte nance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×6 .0 Sc r e w Locations T able A-14 T orx8 T8M2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the thermal pl ate to the computer (documented in Section 5.10 ) mm[...]

Maintenance and S ervi ce Guide B–1 B Soft w are Ba c k u p and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager . ✎ Format[...]

B–2 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery Ba c king U p t he Sy stem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Ba ckin g Up S pecifi c Fil[...]

Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–3 Ba c king U p t he Entire H ard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri v e image[...]

B–4 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery Ba ckin g Up Modifica tions M ade to t he Sys t e m When you back up modifications since your last backup, you are creating system recov ery points. This allo ws you to sa ve a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that poin[...]

Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–5 Schedulin g Bac k ups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3. Schedule system recov ery points at specif ic interv als (no w , daily , weekly , or[...]

B–6 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery HP Backup and Recov ery Manager allo ws you to ■ Create r e covery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability . ✎ If yo[...]

Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager . ■ Number each disc before inserti ng it into [...]

B–8 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery P er forming a Reco very from th e Hard Drive There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco v ery in Window s T o initiate a recovery in W indo ws: 1. Back up all personal files. 2[...]

Maintenance and S ervi ce Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight con tains mer c ury . Cauti on should be ex erc ised when r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer cury . Ä CAUT ION: The pr ocedures in this appendi x can result in damage to d[...]

C–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proc[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Re mo v ing the Displa y Bez el Scr ew C o v ers and Sc r e w s[...]

C–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Re mo v ing the Displa y Bez el[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . Re mo v ing the Displa y In v erter[...]

C–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Re mo v ing the Displa y P anel Assembl y[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the display panel frame to the display panel. Re mo v ing the Displa y P anel Fr ame s[...]

C–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mo v ing the Displa y F rame[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–9 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er . Re mo v ing the Bac klight C o v er[...]

C–10 Maint enance and Serv ice Gui de Display C omponent R ecy cling 14. T urn the display panel right side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Bac klight C ables[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Re mo v ing the Bac klight F rame[...]

C–12 Maintenance and Serv ice Gui de Display C omponent R ecy cling Å W ARN IN G: The bac klight con tains mer c ury . Cauti on should be ex erc ised when r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer cury . 18. Slide the backlight out of the backlight frame. Re mo v ing the Bac kli[...]

Display C omponent R ecycling Maintenance and S ervi ce Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing th[...]

C–14 Maintenance and Serv ice Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

Maintenance and S ervi ce Guide D–1 D Conn ec tor P in Assi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

D–2 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

D–4 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

D–6 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

Maintenance and S ervi ce Guide E–1 E P o wer Cord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

E–2 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency responsible [...]

P ow er Cord Set Requir ements Maintenance and S ervi ce Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME[...]

E–4 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

Maintenance and S ervi ce Guide Index–1 Ind e x 1394 port 1–11 A AC adapter, spare part number 3–20 , 3–30 accessory battery connector 1–19 arrow keys 1–13 audio troubleshooting 2–21 audio-in jack location 1–8 pin assignments D–2 audio-out jack location 1–8 pin assignments D–1 B base enclosure, spare part number 3–13 , 3–2[...]

Index–2 Maintenance and S ervi ce Guide Index computer feet illustrated 3–17 locations 5–10 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–4 headphone D–1 microphone D–2 modem [...]

Index Maintenance and S ervi ce Guide Index–3 E electrostatic discharge 4–4 , 4–8 exhaust vents 1–11 expansion product spare part number 3–20 , 3–25 troubleshooting 2–14 external monitor port location 1–9 pin assignments D–4 External MultiBay II power cable and stand, spare part number 3–20 , 3–22 External MultiBay II, spare p[...]

Index–4 Maintenance and S ervi ce Guide Index headphone jack location 1–8 pin assignments D–1 heat sink removal 5–28 spare part number 3–7 , 3–26 , 5–28 HP Docking Station, spare part number 3–20 , 3–25 HP Extended Life Battery, spare part number 3–20 , 3–22 I I/O address specifications 6–15 Info Center button 1–15 interru[...]

Index Maintenance and S ervi ce Guide Index–5 N network jack location 1–10 pin assignments D–6 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14 , 2–23 num lock key 1–13 num lock light 1–15 O optical drive location 1–8 OS loading problems 2–20 precautions 4–3 removal 5–11 spare part numbers 3–13 , 3[...]

Index–6 Maintenance and S ervi ce Guide Index security cable slot 1–10 serial connector module removal 5–65 spare part number 3–13 , 3–26 , 5–65 serial number 3–1 , 5–2 serial port 1–8 service considerations 4–2 smart card slot 1–11 speakers 1–17 specifications computer 6–1 DVD/CD-RW Combo Drive 6–9 DVD±RW and CD-RW Com[...]

Index Maintenance and S ervi ce Guide Index–7 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 U Universal Serial Bus (USB) port location 1–8 , 1–11 pin assignments D–2 unknown password 1–4 USB diskette drive,[...]