HP (Hewlett-Packard) CH393A#B1H manual

HP Deskjet 3000 J310 series[...]

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Contents 1 How Do I? ............................ ...................................... ................................. ............................ ...3 2G e t t o k n o w the HP Printer Printer parts.................................. .............................. ......................................... ......... ........ ......5 Control pan[...]

2 Contents[...]

1H o w D o I ? Learn how to use your HP Printer • Printer parts • Load medi a • Replace the cart ridges • Clear a paper jam • WiFi Protected Setup (WPS) How Do I? 3 How Do I?[...]

Chapter 1 4 How D o I? How Do I?[...]

2 Get to know the HP Printer • Printer parts • Control pane l features • Status Lights • Wireless Status Light Printer parts 1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges 8 USB port 9 Power connection: Use only wi[...]

Control panel features ! Wireless 5 6 7 8 9 1 On button and light: Turns the product on or off. When the product is off, a min imal amount of power is still used. To completely remove power, turn off the product, then unplug the pow er cord. 2 Cancel : Stops the current operation. Returns you to pr evious screen of printer display. 3 Quick Forms : [...]

Status Lights When the produ ct is turned on, the on bu tton light will be lit. When the prod uct is processing a job, the on light wi ll be blinki ng. Additiona l blinking light s signal errors that you can resolve. Se e below to learn about blinking li ghts and what t o do. Behavior Solution On light is blinking fast + Attention light is blinking[...]

Behavi or Solution If the problem persists, contact HP support . Wireless Status Light Light behavior Solution Off Wireless signal off. Press w ireless button to enable wireless printing and access wireless menu on the printer display. Blinking Indicates printer is searching for a wireless connection. Wait for connection to be established. If conne[...]

3P r i n t Choose a print jo b to continue. Print documents Print photos Print envelopes Print documents To print from a software ap plication 1. Make sure the output tray is open. 2. Make sure you have pa per loaded in the inp ut tray. See Load media for more inform ation. 3. From your software appli cation, click the Print button. 4. Make sure th[...]

6. Select the appropriate op tions. •O n Layout tab select Portrait or Landscape orientation. •O n Paper/Quality tab select the app ropriate paper size and paper type from the Paper Size and Media drop-down l ists. • Click Advanced to select the appropria te output quali ty from the Printer Features list. 7. Click OK to close t he Properties [...]

6. Select the appropriate opt ions. •O n Layout tab select Portrait or Landsca pe orientatio n. •O n Paper/Quality tab select the appropri ate paper size and paper type f rom the Paper Size and Media drop-down lists. • Click Advance d to select the ap propriate output q uality from the Printer Features li st. NOTE: For maximum dpi reso lution[...]

See Load media for more information. 6. Click the button that opens t he Propert ies dialog box. Depending on your sof tware appli cation, this butt on might be cal led Properties , Options , Printer Setup , Printer , or Preferen ces . 7. Select the appropriate op tions. •O n Paper/Quality tab select a Plain paper type. • Click the Advanced but[...]

Printer settings tips • On the Paper/Quality ta b of the print driver, select the appropriate p aper type and quality from the Media drop down menu. • Click the Advanced button, and sel ect the appropriate Paper Size from the Paper/ Output drop-down menu. • Click the HP Printer desktop icon to open the Print er Software. In the Printer Softw [...]

Printing in maximum dpi takes longer than printing wi th other settings and require s a large amount of disk spa ce. To print in Ma ximum dpi mo de 1. Make sure you have ph oto paper load ed in the input tray. 2. On the File menu in your software ap plication, click Print . 3. Make sure the product is the selected printer. 4. Click the button that [...]

4 Paper basics You can load many diff erent types and sizes of p aper in the HP Printer, including let ter or A4 paper, p hoto paper, transpa rencies, and envel opes. This section contai ns the following topics: Load media Recommended papers for printing If you want the b est print quality, HP reco m mends using HP pa pers that are specifical ly de[...]

HP Brochure Paper or HP Sup erior Inkjet Paper These papers are glossy-coated or matte-coat ed on both sides fo r two-sided use. They are the perfect choice for near-photograp hic reproductio ns and business graphi cs for report covers, spe cial presentations, brochures, mailers, and calendars. HP Premium Presentation Paper or HP Professional Paper[...]

Load media ▲ Select a paper si ze to continue. Load full-size pa per a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the output t ray ❑ Lower the output t ray and pull out the tray extender. Load media 17 Paper basics[...]

c . Slide paper-width guide to the left ❑ Slide paper-width guide to the left . d . Load paper. ❑ Insert stack of p aper into input tr ay with short edge forward an d print side up. ❑ Slide stack of paper down un til it stops. ❑ Slide paper-wi dth guide to the ri ght until it stops at edge of paper. Chapter 4 18 Paper basics Paper basics[...]

Load small-size paper a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the output t ray ❑ Lower the output t ray and pull out the tray extender. Load media 19 Paper basics[...]

c . Slide paper-width guide to the left . ❑ Slide paper-width guide to the left . d . Load paper. ❑ Insert stack of photo paper wit h short edge down and p rint side up. ❑ Slide stack of paper f orward until it st ops. NOTE: If the photo pa per you are using has perforated tabs, load photo paper so that tabs are on top. ❑ Slide paper-wi dth[...]

Load envelope s a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the output t ray ❑ Lower the output t ray and pull out the tray extender. c . Slide paper-wid th guide to t he left. ❑ Slide paper-width g uide to the le ft. Load media 21 Paper basics[...]

❑ Remove all paper from the main input tra y. d . Load envelopes. ❑ Insert one or mo re envelopes int o far-right side of the input tray. The side to be printed on sho uld face up. The flap should be on t he left side an d facing down. ❑ Slide stack of envel opes down un til it stops. ❑ Slide paper-width guide to the right aga inst stack of[...]

5 Work with cartridges • Check the es timated in k levels • Order ink supplies • Replace the cart ridges • Use single-cartrid ge mode • Cartridge warranty information Check the estimated ink levels You can easily check the ink su pply level to determi ne how soon you might ne ed to replace a cartridge. The ink supply level show s an estim[...]

Order ink supplies Before ordering cartrid ges, locate the correct cartridge nu mber. The cartridge n umber is printed on the l abel of the cartridg e. If an old cartri dge is not available, you can find t he number on the printer and i n the printer softwa re Locate the cartridge number on the printer ▲ The cartridge n umber is located insid e t[...]

Replace the cartridges To replace the cartri dges 1. Check power. 2. Load paper. 3. Remove cartridge. a . Open cartridg e door. Wait for print carriage to move to center of the product . b . Press down to release cart ridge, then remove i t from slot. Replace the cartridges 25 Work with cartridges[...]

4. Insert new cartridge. a . Remove cartridge fr om packaging. b . Remove plastic tape using pink pull t ab. c . Slide cartridge into slot until it clicks into place. Chapter 5 26 Work with cartridges Work with cartridges[...]

d . Close cartridge do or. 5. Align cartridges. Related topics • Choose the right cartridges • Order ink supplies Use single-cartri dge mode Use the single-cartridge m ode to operate the HP Printer wit h only one print cartridge. The single-cartridge mode is i nitiated when a p rint cartridge is re moved from t he print cartridge carriage. Duri[...]

During the warrant y period the produ ct is covered as lon g as the HP ink is not depleted and the end of wa rranty date has not be en reached. The end of warra nty date, in YYYY/ MM/DD format, ma y be found on the produ ct as indicate d: For a copy of the HP Limited Warranty Sta tement, see th e printed documentati on that came with the prod uct. [...]

6 Connectivity Add the HP Printer to a network • WiFi Protected Setup (WPS) • Alternative Wir eless Conn ection Method • USB Connection WiFi Protected Setup (WPS) To connect the HP Printer to a wirele ss net work using WiFi Protected Setup (WPS), you will need th e following: ❑ A wireless 802.11 network t hat includes a W PS-enabled wirele [...]

❑ Enter the PIN on WPS-en abled router o r other ne tworking device. ❑ Follow the on-screen inst ructions on the printer disp lay. NOTE: The product begins a time r for approximately two mi nutes in which the PIN needs to be en tered on the networkin g device. 2. View the animatio n for this topic. Alternative Wireless Conn ection Method To con[...]

To enable printer sh aring on a Wind ows computer ▲ Refer to the user guide t hat came with your compute r or see the Windows onscreen Help. Tips for setting up and using a networked printer Use the following tips to set up and use a n etworked printer: • When setting up t he wireless net worked printer, m ake sure your wireless ro uter or acce[...]

Chapter 6 32 Connectivity Connectivity[...]

7 Solve a problem This section contai ns the following topics: • Improve print qu ality • Clear a paper jam • Unable to pr int • Networking • HP support Click here to go onli ne for more in formation . Improve print quality 1. Make sure you are using genu ine HP cartridges. 2. Check the print propertie s to make sure you have selected the[...]

streaks in the color and bl ack boxes, or no ink in porti ons of the boxes, the n automatica lly clean the cartrid ges 6. Clean the cartridge s automatically , if the diagnostic p age shows steaks or missing portions of the color and black boxes. To clean the cartridges automa tically a . Load letter or A4 unused plain white pa per into the inp ut [...]

Clear a paper jam Clear a paper jam. To clear a paper jam 1. Press the cancel button to try to clear the jam automatically . If this does not wo rk, the paper jam will need to be cleare d manually. 2. Locate the paper jam Input tray If the paper jam is loca ted near the back input tra y, pull the paper ge ntly out of the input tray. Output tray •[...]

Inside of prin ter • If the pape r jam is located insid e the printer, open t he cleanout doo r located on the bottom of th e printer. Press tabs on both sid es of the cleanout door. • Remove jam med paper. • Close the clean out door. Gently pu sh the door towards the printer until b oth latches sn ap into place. 3. Press the OK button on t h[...]

Unable to print Make sure that the printer is turned on and that there is paper in the tray. If you are stil l unable to print, try the following in order: 1. Check for error messages and resolve. 2. Disconnect and recon nect the U SB cable. 3. Verify that the pro duct is not pa used or offlin e. To verify that the product is not p aused or offline[...]

5. Restart the p rint spooler. To restart the prin t spooler NOTE: HP provides a Printer Diagn ostic Utility that can automatically f ix this issue. Click here to go online f or more information . Ot herwise, foll ow the steps below. a . Depending upon your operating system, do one of the following: Windows 7 • From the Window s Start menu, click[...]

6. Restart the computer. 7. Clear the print q ueue. To clear the print qu eue NOTE: HP provides a Print er Diagnostic Utili ty that can aut omatically fi x this issue. Click here to go onli ne for more information . Otherwi se, follow the steps below. a . Depending up on your operating syst em, do one o f the foll owing: • Windows 7 : From the Wi[...]

lights are still blinki ng, then one or both cartridge s may be defective. To de termine if one cartridge is defecti ve do the f ollowing: 1. Remove black cartridge . 2. Close cartridge doo r. 3. If the On light blinks, the tri-color cartridge sho uld be replaced. If the On light does not blink, replace the black cartridge. Prepare the trays Open o[...]

• Learn how to change from a USB to wire less connection. Cl ick here to go online fo r more information. • Learn how to work with yo ur firewall and anti -virus programs d uring printer setup. Click here to go online fo r more information. HP support • Register the prod uct • Support process • HP support b y phone • Additional w arrant[...]

Placing a call Call HP support while yo u are in front of the co mputer and the pr oduct. Be prepared to provide the following informat ion: • Product name (HP Deskjet 3000 J310 series) • Model num ber (located inside t he cartridge doo r) Model No. xxxxx HP Ink Cartridge Product No. xxxxxx xx • Serial number (l ocated on the back or bot tom [...]

8 Technical information The technical specificat ions and international regul atory information for the HP Printer a re provided in this section. For additional specifications, see the pr inted documentation that came with the HP Printer. This section contains the following topics: • Notice • Specifications • Environmental product stewardship[...]

Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the pr inter software. Paper weights Plain Paper: 64 to 90 g/m² (16 to 24 lb) Envelopes: 75 to 90 g/m² (20 to 24 lb) Cards: Up to 200 g/m² (110-lb index ma ximum) Photo Paper: Up to 280 g/m² (75 lb ) Print specifica[...]

Acoustic information If you have Internet access, you can get acousti c informatio n from the HP Web site. Go to: www.hp.com/support . Environmental product stewardship prog ram Hewlett-Packard is committed to providing qua lity products in an environmentally sound manner . Design for recycling has be en incorporated into this product. The number o[...]

conserves resources by r eselling some of its mo st popular products. For more in formation regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalciti zenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is available in many cou[...]

Disposal of waste equipment by users in private households in the Europ ean Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this product m ust not be disposed of w ith your other household w a ste. Inst ead, it is your r esponsibility to dispose of[...]

1907/2006 of the European Parliament and the Cou ncil) . A chemical information report for this product can be found at: www.hp.com/go/rea ch . Toxic and hazardous subst ance table Regulatory no tices The HP Printer meets product requirements fr om regulatory agencies in your country/reg ion. This section contains the following topics: • Regulato[...]

FCC statement FCC sta tement The Unit ed State s F ederal Communi cations Commissi on (in 4 7 CFR 1 5 . 1 05) has s pecifi ed that the follo wing notice be br ought to the attention o f users of this pr oduct. This equipmen t has been tested and f ound to comply w ith the limits for a Clas s B digital dev ice, pur suant to P art 1 5 of the FC C Rul[...]

Notice to users in Japan ab out the power cord Chapter 8 50 Technical information Technical information[...]

HP Deskjet 3000 J310 series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 170 50 -1 and EN 17050- 1 DoC #: VCVRA-1005-01 Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product SE 34 th Product Name and Model: HP Deskjet 3000 printer J310 series Street, Vancouver, WA 9868 3-8906, [...]

European Union Regulatory Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives:  Low V oltage Directive 2006/95/EC  EMC Directive 2004/108/EC  EuP Directive 2005/32/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP . If t[...]

Exposure to radio frequency radiation Exposure to radio frequency radiation Caution T he radiated output po wer o f this dev ice is far belo w the FCC radio fr equency exposur e limits. Ne vertheless , the devi ce shall be used in such a manner that the potential f or human contact dur ing normal operation is minimi z ed. This produc t and any atta[...]

European U nion regu latory noti ce Products with 2.4-GHz wireless LAN devices France L'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumise a certaines restrictions: Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant toutes les frequences de 2400 a 2483.5 MHz (Chaine 1-13). Pour une utilisation en [...]

Index A after the support period 42 C customer support warranty 42 E environment Environmental product stewardship program 45 environmental specifications 43 I interface card 29, 30 N network interface card 29, 30 P paper recommended types 15 phone support 41 phone support period period for support 41 print specifications 44 R recycle ink cartridge[...]

56 Index[...]