HP (Hewlett-Packard) 5/xxx manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto HP (Hewlett-Packard) 5/xxx. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoHP (Hewlett-Packard) 5/xxx vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual HP (Hewlett-Packard) 5/xxx você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual HP (Hewlett-Packard) 5/xxx, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual HP (Hewlett-Packard) 5/xxx deve conte:
- dados técnicos do dispositivo HP (Hewlett-Packard) 5/xxx
- nome do fabricante e ano de fabricação do dispositivo HP (Hewlett-Packard) 5/xxx
- instruções de utilização, regulação e manutenção do dispositivo HP (Hewlett-Packard) 5/xxx
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque HP (Hewlett-Packard) 5/xxx não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos HP (Hewlett-Packard) 5/xxx e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço HP (Hewlett-Packard) na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas HP (Hewlett-Packard) 5/xxx, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo HP (Hewlett-Packard) 5/xxx, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual HP (Hewlett-Packard) 5/xxx. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    HP Vectra VL 5/xxx User’s Guide[...]

  • Página 2

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, in cluding, but not limited to, the implied warranties of merchantability and fitness f or a particular purpose. Hewle tt-Packar d shall not be li able for errors contained herein or for [...]

  • Página 3

    User’s Guide[...]

  • Página 4

    iv Engl ish Who this Man ual is For This manual is for any one who wants to: • Set up the PC fo r the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support. Importan t Safety Informati on If you have any doubt that you can lift the PC or display saf[...]

  • Página 5

    Engli sh v Impor tant Er gonomic Informa tion It is strongly r ecommended that yo u read the ergo nomic informat ion before using your PC. For W indows 95 users, open the Start menu in the task bar and sele ct Help. Then double-click on th e help topic “W orking in Comfort”. For Wi ndows for W orkgroups (W indows 3.11) users, op en the Program [...]

  • Página 6

    vi Engl ish[...]

  • Página 7

    Content s English vii 1 Setting Up and Usi ng Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3 Connect ions for Models with Int egrated Video Display . . . . . . . . . . . . . . . 3 Connect ions for Models with [...]

  • Página 8

    viii English Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Replaci ng the Cover after Install ing Acc essori es . . . . . . . . . . . . . . . . . . 1 9 Moving and Replacing the Power Supply . . . . . . . [...]

  • Página 9

    English ix Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 If Y our PC Do es Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Display is Blank and There Are No Error Me[...]

  • Página 10

    x English Sy s tem Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Power Consumpti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 IRQs, DMAs, and I/O Addres ses Used by Y our PC . . . . . . . . . . . . . . . . . 6 5 Integrat ed Video Graphic Infor mation . . . [...]

  • Página 11

    English xi HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . . . 79 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Hewlett-Packard Mark eting Headq uarters . . . . . . . . . . . . . . . . . . . . . 81 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    xii English[...]

  • Página 13

    1 Settin g Up and Usi ng Yo ur PC[...]

  • Página 14

    1 Setting Up and Using Your PC Unpacking Yo ur PC 2 English Unpack in g Yo ur PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. 1 When you receive your PC, unpack all t he components. 2 Place the PC on a sturdy d esk near to easi ly accessible power outlets, with enough space for the ke[...]

  • Página 15

    English 3 1 Sett ing Up and Using Your PC Connecting the Mouse, Keybo ard, Display and Prin ter Connecting th e Mouse, Ke yboa rd, Di splay and Printe r Connect the mouse, keyboard, and display to the back of the computer . The conn ectors are shaped to go in one way only . Tighten the display cable attachment screws. Connect the printer cable to t[...]

  • Página 16

    1 Setting Up and Using Your PC Connecting the Mo use, Keybo ard, D isplay and P rinter 4 English Conn ections for Model s with MGA Millen nium Vid eo Board If your PC has a M GA Millennium video board, use the following connectors. NOTE The Universal Serial Bus (USB) connector s are between the serial connectors and can be used for USB acce ssories[...]

  • Página 17

    English 5 1 Sett ing Up and Using Your PC Connectin g to a N etwork Connecting to a Networ k If your PC comes with a ne twor k connector , let your Network Administrator know yo u are connecting your PC t o the network. Connect the network cable to the RJ-45 U TP (Unshielded T wisted Pair) LAN connector . T o enable your network c onnection, refer [...]

  • Página 18

    1 Setting Up and Using Your PC Connecting Au dio Accessories 6 English Conne cting Audi o Acces sorie s If your PC has multimedia capabiliti es, it will have a Headphones jack and a Microphone jack on the rear panel . An audio Line In jack, an audio Line Out jack, and a MIDI interface connector (“SPK OUT”) are also located on the rear panel. WA[...]

  • Página 19

    English 7 1 Sett ing Up and Using Your PC Connecting the P ower Cab les Conne cting t he Po wer Cabl es WARNING For your safety, always connect the equ ipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compli ance with your national regulati ons. This PC is di[...]

  • Página 20

    1 Setting Up and Using Your PC Your PC’s Hardware Contro l Panel 8 English Your PC ’s Hardware C ontrol Panel Y o ur PC’ s hardwar e control panel is on the front of your PC. Power On/Off Button Press this button to turn the power on or off to your PC. Hard Disk Activity Light This light glows/flickers when your har d disk drive is being acce[...]

  • Página 21

    English 9 1 Sett ing Up and Using Your PC Star ting an d St opp ing You r PC Starting and Stopping Your PC NOTE If you are starting your PC for the first time, refer to "Starting the PC for the First Time", on page 10. To stop your PC, refer to "Stoppi ng Your PC", on page 12. Starti ng Your PC 1 Before you start your PC, first [...]

  • Página 22

    1 Setting Up and Using Your PC Start ing and S topping Your PC 10 English Starting the PC for the First Time If your PC has pre installed software, it is initialized the first time yo u start the PC. The software initialization process takes approxim ately three minutes. This process sets up the software in your language and sets up your software t[...]

  • Página 23

    English 11 1 Sett ing Up and Using Your PC Star ting an d St opp ing You r PC 2 The software initialization routine starts. It di splays the software license agreement, gives you an opportunity to read Working in Comfort ( ergonomic advice for computer users) , and then asks questions about the PC. For example : • The name of the person who will [...]

  • Página 24

    1 Setting Up and Using Your PC Start ing and S topping Your PC 12 English Creati ng Mast er Diskett es It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. If y ou need to restore the preloaded software on your PC, you can use these diskettes to do so. For d[...]

  • Página 25

    English 13 1 Sett ing Up and Using Your PC Settin g Password s Setting Pa ssword s Y o u can set two passwords, the administrator password and the use r password, to provide two levels of protection for your PC. Y ou set both passwords in the Security menu group of the Setup program . Setting an A dministrator Password Set the Administrator Passwor[...]

  • Página 26

    1 Setting Up and Using Your PC Settin g Password s 14 English Setting a User Password A user password can o nly be set if an Administrator Passwor d has already been set. Set a User Password to: • provide a power-on password prompt to prevent your PC being started or used in your absence • start the PC when the ke yboar d (and mouse) ar e locke[...]

  • Página 27

    English 15 1 Sett ing Up and Using Your PC Using Power Management Using P ower Man agement Power management enables you to reduce the PC’ s power consumption when you are not using the PC. T o configure power management, refer to "Power Menu Items" in the HP Setup program (refer to "HP Setup Program", on page 66). Refer to you[...]

  • Página 28

    1 Setting Up and Using Your PC Additional Infor mation and Help 16 English[...]

  • Página 29

    2 How to In stall Accessorie s In Your PC This chapter explains how to install accessorie s, such as extra memory , accessory bo ards, and additional disk drives, in your PC.[...]

  • Página 30

    2 How to Install Acc essories In Your PC Accessories You Can Install 18 English Accesso ries You C an In stall Processor Main Memory Mo dules (32-bit EDO) : 8 MB kit (2 x 4 MB modules) 16 MB kit (2 x 8MB m odules) 32 MB kit (2 x 1 6 MB modules) 64 MB kit (2 x 3 2 MB modules) (Pairs of identical modules m ust be installed.) Up to Four Accessory Boar[...]

  • Página 31

    English 19 2 How to Install Accessories In Your PC Removing and Replacing t he Cover Rem oving and Replac ing t he Cove r WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connec tion t o a telecommunications network. Always replace the cover on the PC before switching it on [...]

  • Página 32

    2 How to Install Acc essories In Your PC Moving and Replacing the Pow er Supply 20 English Moving a nd Replacing the Power Supply Y o u must move the power supply to access the sockets for the main memory , video memory , processor , battery , or accessory boar d slots. 1 Disconnect the computer ’s power supply cord and any c onnection to a telec[...]

  • Página 33

    English 21 2 How to Install Accessories In Your PC Installing Memory Installi ng Memor y CAUT ION Static electricity can damage electronic components. T urn all equipment OFF . Don’t let your clothes touch the accessory . T o equalize the static electrici ty , rest t he accessory bag on top of the PC while y ou are removing the accessory from the[...]

  • Página 34

    2 How to Install Acc essories In Your PC Installing Memor y 22 English To install a main m emory module: 1 Disconnect the computer ’s power supply cord and any c onnection to a telecommunications network. 2 Remove the computer’s cover and the power sup ply (refer to page 20). 3 Align the memory module with the slot, with the notch on the right [...]

  • Página 35

    English 23 2 How to Install Accessories In Your PC Installing Memory Installing an Op tional Cache Memory Module Y o ur PC comes with a 256 KB level 2 cache memory module. Y ou can upgrade th is to 512 KB. CAUT ION Static electricity can damage electronic components. T urn all equipment OFF . Don’t let your clothes touch the accessory . T o equal[...]

  • Página 36

    2 How to Install Acc essories In Your PC Installing Memor y 24 English Installing a Video Memory Upgra de (Integrated Video Models) If you have an integrated video display , your PC is supp lied with 1 MB of video memory on the sy stem bo ard. Y ou can install a pair of vide o memory modules to increase y our available video memory to 2 MB. CAUT IO[...]

  • Página 37

    English 25 2 How to Install Accessories In Your PC Installing Memory 4 Align the video memory module directly over the socket taking care to align the dot on the module with the corner notch on the socket as illustrated in the diagram. Press the memo ry mo dule completely into the connector 5 Install any other accessories before replacing the cover[...]

  • Página 38

    2 How to Install Acc essories In Your PC Installing Memor y 26 English Upgradin g the MGA Millennium Boar d Memory If your PC has the MGA Millennium vid eo board instead of in tegrated video memory , you can increase its memory from 2 MB to 4 MB to get more colors and better video resolution . 1 Switch off the display and computer, and disconnect t[...]

  • Página 39

    English 27 2 How to Install Accessories In Your PC Installing Memory 5 Instal l any other accessories before replacing the cover and reconnecting the cables. 6 After switching on the PC, ch ange the video resoluti on and the number of colors displayed. Alternatively, u se utilities suppli ed with the operating system. See your operating system docu[...]

  • Página 40

    2 How to Install Acc essories In Your PC Installing Mass Storage Devi ces 28 English Installi ng Mass Stor age Dev ices Y o u can install additional mass stora ge devices, if you need extra mass storage space for your application software. NOTE You can install a non-IDE hard disk drive or CD-ROM device, but it will need an accessory board and drive[...]

  • Página 41

    English 29 2 How to Install Accessories In Your PC Installing Mass Storage Devices Up to three IDE devices can be connected to the sy stem boa rd using these data cables. (Refer to the storag e device’s manual to check whether you need t o set jumpers, or if there are any special install ation proced ures.) Jumper Setting s Refer to the IDE drive[...]

  • Página 42

    2 How to Install Acc essories In Your PC Installing Mass Storage Devi ces 30 English Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integ rated Enhanced IDE control ler which supports two Fast IDE hard disk drives. Refer to the drive’ s manuals to see if y ou must set jump ers or if there is a special installation procedure to [...]

  • Página 43

    English 31 2 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Connect the power cable and the data cable to the rear o f the drive. The conn ectors are shaped to go in one way only . 6 Instal l any other accessories before replacing the cover. Reconn ect all cables and power cor ds. 7 Verify the new configuration by checking [...]

  • Página 44

    2 How to Install Acc essories In Your PC Installing Mass Storage Devi ces 32 English 4 Remove the two b ezels from the bo ttom shelf. The beze ls snap in and out, and can be removed without any tools. 5 Support the power supply with your hand (to prevent i t falling out) and carefully turn the PC onto its side. 6 Slide the hard disk into the bottom[...]

  • Página 45

    English 33 2 How to Install Accessories In Your PC Installing Mass Storage Devices 8 Support the power supply with your hand and very car efully return the PC to the upright position. 9 Connect the data and po wer cables t o the rear of the drive. The conne ctors ar e shaped to fit one w ay only . If you are not sure which connector to use, refer t[...]

  • Página 46

    2 How to Install Acc essories In Your PC Installing Mass Storage Devi ces 34 English 4 Remove the two b ezels from the bo ttom shelf. The beze ls snap in and out, and can be removed without any tools. 5 Slide the drive completely into the bottom shelf and secure it with the screws p rovided with th e device. Replace the si de bezel. 6 Connect the d[...]

  • Página 47

    English 35 2 How to Install Accessories In Your PC Installing Accesso ry Boards Installi ng A ccesso ry Bo ards CAUT ION Static electricity can damage electronic com ponents. T urn all equipment off. Don’t let your clothes touch the accesso ry . T o equalize the static electricity , rest the accessory bag on top of the computer while you are remo[...]

  • Página 48

    2 How to Install Acc essories In Your PC Installing Accesso ry Boards 36 English Installing the Board 1 Disconnect the computer ’s power supply cord and any c onnection to a telecommunications network. 2 Remove the computer’s cover and power supply. 3 Find a free slot. So me boards may have pr eferred locations and special i nstallation instruc[...]

  • Página 49

    English 37 2 How to Install Accessories In Your PC Installing Accesso ry Boards Instal ling an Accessory Board (refer to facing page) Step 4: Unscrew and re move the slot cove r. Step 5: Slide board into the slot. Step 7: Secure the board. Step 8: Installing a V ESA- standard video adapter board.[...]

  • Página 50

    2 How to Install Acc essories In Your PC Installing a BNC Coax Ad apter 38 English Installi ng a B NC C oax A dap ter If your PC i s supplied with an pre-i nstalled network board with a UTP (Unshielded T wisted Pair) connector , you can install a BNC Co ax connector ont o this b oard. O rder H P part number D 3979A. Follow this pro cedure to instal[...]

  • Página 51

    English 39 2 How to Install Accessories In Your PC Installing a BNC Coax Adap ter T o Install a B NC Coax Adapter Step 3: Remove the metal plug. Step 4: Remove the nut. Step 5: Attach the coax adapt er board to the network board. Step 6: Screw the nut back onto the coax conne ctor.[...]

  • Página 52

    2 How to Install Acc essories In Your PC Installing an OverD rive Processor 40 English Installi ng an OverDr ive Pr ocessor Y o u can install an Intel OverDrive TM processor in your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cor ds from t[...]

  • Página 53

    English 41 2 How to Install Accessories In Your PC Installing an Ov erDrive P rocessor 5 To install the new processor: a Locate the corner markers: • on the processor—a dot or not ch (“broken” corner) • on the processor socket—a dot. b Position the processor over the socket, with it’s corner marker facing the corner marker on the sock[...]

  • Página 54

    2 How to Install Acc essories In Your PC Installing the Se curity Bracket 42 English Installi ng the Secu rity B racke t The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer’s cover (refe r to page 19). 2 Remove the security bracket from the storage position. 3 Insert the security [...]

  • Página 55

    3 Troubleshootin g Your PC This chapter can help y ou solve problems that you may encounter when using your PC.[...]

  • Página 56

    3 Troubleshooting Your PC Solv ing Prob le ms 44 English Solv ing Pr oblems This chapter can help y ou solve most problems you might have with your PC . If you are unable to solve your problem after follow ing the ad vice in this chapter , refer to "Hewlett Packard Support and Information Services", on page 67. HP Summ ary Sc reen The HP [...]

  • Página 57

    English 45 3 Troubleshooting Your PC If Your PC D oes Not Sta rt P roper ly If Yo ur PC Does N ot Star t Proper ly Use this section if your PC does not start properly when you turn it on, and you experience one of the following sym ptoms: • Your PC’s display is blank and there are no error messages. • You cannot start your PC from a modem. ?[...]

  • Página 58

    3 Troubleshooting Your PC If Your PC Does Not Start Prop erly 46 English Check Internal Items If the PC sti ll does not start properly , foll ow this procedure to check the internal items: 1 Turn off the displ ay, the computer, and all external devi ces. 2 Unplug all power cords and cables, noting their position s. Disconnect the PC from any teleco[...]

  • Página 59

    English 47 3 Troubleshooting Your PC If Your PC D oes Not Sta rt P roper ly If You Cann ot Start Your PC from a Modem If you are ru nning W indows 95 and you have chosen the option to start your PC from a modem, and this option does not work, then you ne ed to change the IRQ setti ng in the HP Setup program . In the Se tu p program, go to the Secur[...]

  • Página 60

    3 Troubleshooting Your PC If Your PC Does Not Start Prop erly 48 English Cleari ng the PC’s Configu ration Memory If the PC then starts, b ut POST still persists in reporting an error , clear the current configuration mem ory values and r einstall the built-in default value s: 1 Turn off the PC, disconnect the powe r and cables, and remove the co[...]

  • Página 61

    English 49 3 Troubleshooting Your PC If You Cannot Turn Off Your PC If You Ca nnot Tur n Off Yo ur PC Use this section if you cannot turn off your PC, t he power indication light i s re d, and you hear a “buzzing” sound. • Check if your PC is locked, whereby “power-off” is not allowed. You will need to enter a passwo rd to unlock the PC ([...]

  • Página 62

    3 Troubleshooting Your PC If Your PC Has a Hardware Pro blem 50 English If Noth ing is Displa yed on the Scr een If nothi ng is displayed on the screen, but the PC starts and the keyboard, disk dr ives, and other peripheral devices seem to op erate prop erly: • Make sure that the display is plugge d in and switched ON. • Check that you have ent[...]

  • Página 63

    English 51 3 Troubleshooting Your PC If Your P C Has a Hard ware Problem If Your Keybo ard Does Not Work • Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is correctly connected, but your keyboard is still not available, the power-on password may be set to “keyboard locked”[...]

  • Página 64

    3 Troubleshooting Your PC If Your PC Has a Hardware Pro blem 52 English If Your Printer Doe s Not Work • Make sure the printer’s power switch is ON. • Verify that the power cord is plugge d into the power outlet and the printer. • Verify that you have the correct cable for the printer. Make sure that it is securely con nected to the correct[...]

  • Página 65

    English 53 3 Troubleshooting Your PC If Your P C Has a Hard ware Problem If the Flexible Disk Drive Does Not Work • Ensure you are usi ng a formatted diskette and it is i nserted correct ly. • Check you are using a di skette that is the right density. • Check that your flexible disk drive is correctly configured in the Setup Configuration men[...]

  • Página 66

    3 Troubleshooting Your PC If Your PC Has a Hardware Pro blem 54 English If the Hard Disk Does Not Work • Check that the disk power and data cable s are correctly connected (refer to "Connecting IDE Devices", on page 28). • Check that the hard disk drive has been “enabled ” (refer to "Hardware Protection Submenu (Security grou[...]

  • Página 67

    English 55 3 Troubleshooting Your PC If Your P C Has a Hard ware Problem If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the c over to check the cable connections or jumper settin gs. To avoid electric shoc k and harm to your eyes by laser light, do[...]

  • Página 68

    3 Troubleshooting Your PC If Your PC Has a Hardware Pro blem 56 English If an Accessory Board Does Not Work Carry out the following checks: • Ensure the boar d has been firmly installed in the accessory boar d slot . • Check that the accessory board has been correctly confi gured with the ISA Configuration Utility if necessary. • Ensure the b[...]

  • Página 69

    English 57 3 Troubleshooting Your PC If Your PC Has a Software Pro blem If Y our P C Has a Soft ware Prob lem If You Have Forgotten Your Password ❒ If you for get the User Password, but no t the A dministrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the administrator pas[...]

  • Página 70

    3 Troubleshooting Your PC If You Have a Network Problem 58 English If Your App lication Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some softwa re won’t run: • Refer to the operating system and appl ication software manuals. • If Windows does n ot run properly, r[...]

  • Página 71

    English 59 3 Troubleshooting Your PC If Your P C Has an A udio P roblem If Y our P C Has an Au dio Problem No Sound When Running Any Applications First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to th e CD-ROM drive (see the connection information [...]

  • Página 72

    3 Troubleshooting Your PC If Your P C Has an A udio P roblem 60 English Humming Nois e If the power grounding of your audio components is inade quate, a humming noise may be generated. This may happen if your PC is connected to a hifi sy stem. Plug all de vices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use line [...]

  • Página 73

    English 61 3 Troubleshooting Your PC Chan ging t he Bat ter y Chan ging the Batt ery WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassem ble, or burn the old battery. Replace the battery only w ith the same or equivalent t ype recommended by the manufacturer. The batte[...]

  • Página 74

    3 Troubleshooting Your PC Chan ging t he Bat ter y 62 English External Battery Y o u can also install an external battery in the PC (HP part num ber 1420- 0513), which you can order from your authorized reseller . Install the external battery as follows: 1 After remov ing the computer’s co ver, connect the external battery cable to the battery co[...]

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    English 63 3 Troubleshooting Your PC Technical Infor mation Technical Infor mation System Board S witches Switch Switch funct ion: 1 - 4, 7 Proc essor s peed, see next table 5 Password: Open = enabled (default) Closed = disabled / clear User and Administ rator passwor ds 6 Prev ents chan ges to the PC’s configurat ion (in CMOS) in the Setup prog [...]

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    3 Troubleshooting Your PC Technical Information 64 English Power Co nsumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watt s, but is not zero. The special on/off method used by this PC co nsiderably extends the lifetime of the power supply. To [...]

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    English 65 3 Troubleshooting Your PC Technical Infor mation IRQs, DMAs, and I/O Addresses Used by Your PC IRQs us ed by P C The IRQ, DMA, and I/O address mappings sho wn here are for a PC with a basic configur ation. The resourc es u sed by your P C may var y, depending upon which accessory boar ds ar e bund led with the PC. IRQ0 system timer IRQ1 [...]

  • Página 78

    3 Troubleshooting Your PC HP Setup Pr ogram 66 English Integrated Video Graphic Information The integrated video graphic chip is manufactured by S3 Inc. The graphic chip use d is “TRIO 64V2 [IO775]”. These are the available video graphic resolutions: 640x4 80 800x6 00 1024 x768 1280 x102 4 1600 x120 0 HP Setup Pr ogram Check your PC’ s config[...]

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    4 Hewlett P ackard Suppo rt and Information Services[...]

  • Página 80

    4 Hewlett Packard Support and In formation Services Introduct ion 68 English Introducti on Hewlett Packard computers are engineered for quality and reli ability to give you many years of trouble-free service. T o ensure that your desktop sy stem maintains its reli ability and to keep y ou up-to-date with the latest devel opments, HP and a worldwide[...]

  • Página 81

    English 69 4 Hewlett P ackard Support and Information Serv ices Your HP Autho rized Res eller Your HP Auth orized Resell er HP Authorized Resellers have bee n trained on HP V ectra equipment and are familiar with its configu ration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and sy stems as we[...]

  • Página 82

    4 Hewlett Packard Support and In formation Services HP Support Assistan t CD-ROM 70 English HP Support Assis tant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support d ocumentation. The software CD-RO M is upd ated monthly and contains the latest HP drivers and utilities. The do[...]

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    English 71 4 Hewlett P ackard Support and Information Serv ices Hewlett-Pac kard Information Ser vices Hewle tt-Packa rd Infor mation S ervic es Hewlett Packard Electronic Information Services are available 24 hours per day , 7 day s per week, ensu ring that the most up-to-date information is alway s available. HP Forum on CompuServe The HP Sy stem[...]

  • Página 84

    4 Hewlett Packard Support and In formation Services Hewlett-Packard Infor mation Serv ices 72 English HP Forum on America Online The HP Forum on America Online is an ele ctronic information and communication service which can be acce ssed via modem. T o access the HP Forum: • select Keyword Search from the menu, • type HP , • press . This wil[...]

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    English 73 4 Hewlett P ackard Support and Information Serv ices Hewlett-Pac kard Information Ser vices HP BBS L ibrary The HP electronic bull etin board library service contains the latest versions of drivers, BIOS, and utilitie s, which you can download to your PC using a mo dem. Support documentation is also available. Set your modem for no parit[...]

  • Página 86

    4 Hewlett Packard Support and In formation Services Hewlett-Packard Infor mation Serv ices 74 English HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sale s inform ation, which are then faxed to you. T o access this se rvice, you can use a touch-t on e phon[...]

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    English 75 4 Hewlett P ackard Support and Information Serv ices Hewlett-Pac kard Information Ser vices Ordering Dri vers and BIOS on Diskette Y o u can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The di skettes will be deli vered by mail. Information for ordering diskettes is set out in the table belo[...]

  • Página 88

    4 Hewlett Packard Support and In formation Services HP Suppo rt Serv ices 76 English HP Support Services Hewlett-Packard provides a thr ee year har dware warranty which includes on-site service during the f irst year after purchase, and a return service during the secon d and third ye ars after purchase. This warranty coverage will apply from the n[...]

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    English 77 4 Hewlett P ackard Support and Information Serv ices Hewlett-Packard Telepho ne Suppo rt Hewlett-Pack ard Telephone Support HP North American Customer S upport Center Assistance from the HP North American Customer Supp ort Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time. The number is: +1 (970) 635-1000 HP Europea[...]

  • Página 90

    4 Hewlett Packard Support and In formation Services Lifeline Telephone Support 78 English Please have the following information ready when you call so that you r enquiry can be dealt with qui ckly: • your HP Vectr a model number and serial number • the operating sy stem version and th e conf iguration • a description of the softwar e installe[...]

  • Página 91

    English 79 4 Hewlett P ackard Support and Information Serv ices HP Network Phone- in Suppo rt Serv ice (NPS) HP Network Pho ne-in Support Service (NPS) The HP Network Phone- in Support Service (NPS) provides fast access to HP experts in networked M ultivendor environments. It can help you to: • resolve complex network pro blems, • leverage HP?[...]

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    4 Hewlett Packard Support and In formation Services Summary 80 English Summary The table b elow summariz es the services and support available fro m HP or authorized resellers. Service Covers Period covered Respons e time Fee When availabl e Purchase from Basic Warranty Pa rts and labor for HP products: first year on-site , second and third year re[...]

  • Página 93

    English 81 4 Hewlett P ackard Support and Information Serv ices Hewlett-Packard Market ing Headquar ters Hewle tt-Pac kard Mark eting Headqu arters Should you wish to contact Hewlett-Packard, check your local telephon e directory for the HP Sale s and Service Office nea r you. If you cannot find a convenien t HP office, you can write to one of the [...]

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    4 Hewlett Packard Support and In formation Services Hewlett-Packard Mar keting Head quart ers 82 English[...]

  • Página 95

    English 83 Glossary 100Base-T Refers to the 100 Mbit/s network technology over category 5 UTP (unshiel ded twist ed pair) cable that is compatibl e with the pro posed IEEE 802.3 stand ard. This technology, whi ch takes the CSMA/CD proto col to 100 M Bit s/s operation , is also referred to as 80 2.3u or Fast Ethernet . 100VG-Any LAN R efers to the 1[...]

  • Página 96

    84 English Glossary Double buff ering The pro cess of using two fra me buffers for smooth animatio n. Graphi cal con tents o f one frame buffer are displayed while updates occur on the other buffer. When the updates are compl ete, the buffers are switched. O nly complet e images are displayed, and the process of drawi ng is not sh own. Th e resul t[...]

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    Glossary English 85 3-D viewi ng pipeli ne, for instance, an object is defined by the appli cation developer in model coor dinates; th ese are mapped to worl d coordinates, the world coordi nates are mapped to normali zed d evice coordi nates (NDCs); the ND Cs are map ped to device coordin ates; and the final pictur e is dis played. Also, an applic[...]

  • Página 98

    86 English Glossary ROM Read-Only Memory. Computer memor y us ed to s tore parts of the computer’s opera ting system permanently. RO M chips can contain instr uction s and data. SCAM SCSI Confi gured Automati cally. A protocol wh ich automatic ally assigns device I Ds to SCSI devi ces whic h sup port S CAM. SCSI Small Comput er System Inter face.[...]

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    87 Numerics 100BaseT defined, 83 100VG-A nyLAN defined, 83 A accessories install ing, 17–? ? accessory b oard install ing, 35, 36 problems, 5 6 Accessory boards , configuring in Win- dows 3.11 , 35 After instal ling a v ideo memo ry upgrade on the MG A video adapt er, 25 After installi ng video memory upgrade on MGA video adapter, 25 America Onli[...]

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    88 In dex J jumper locatio n, 63 K keyboard connecting, 3 keyboard, proble ms, 51 L LAN defined, 84 LAN connectio n, 5 LINE IN jack location of connecto r, 6 LINE OUT jack location of connecto r, 6 M mapping, 84 mass storag e devices installing, 28 master disk ettes creating, 1 2 Memory installing, 21 memory installing main memo ry, 22, 23 installi[...]

  • Página 101

    Regulato ry Information an d Warranty[...]

  • Página 102

    français 90 français Regulatory Information DECLARA TION O F CONFO RMI TY according t o ISO/IEC Guide 22 and EN 450 1 4 Manufacturer’s Na me: HEWLETT -P ACK ARD Manufacturer’s Addr ess: 5 A v enue ray mond Chan as 38320 Eybens , FRANCE Declares that the p roduct: Product Name: Persona l Computer Model Numb er: HP V ectra VL 5/xxx , Series 5 M[...]

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    français français 91 FCC (for USA o nly) Federal Communications Comm ission Rad io Frequency Interferen ce Statement W arning: This equipme nt has been test ed and found to comply with the limits fo r a Class B digital device, pursuan t to Part 15 of th e FCC Rules. These limits are designed to p rovide reasonable protectio n against harmf ul int[...]

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    français 92 français Notice for t he United K ingdo m The HP V ectra PC i s approved un der approval num ber NS/G/1234 /J/100003 f or indirect connect ion to Publi c T elecommu nication Sy stems within the Unite d Kingdom. Noise Declarat ion for Germany Lärmangabe n ach Maschinen lärmverordnung - 3 GSGV (Deutschlan d) LpA < 70 db am Arbeit s[...]

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    français français 93 HP Hardw are Warranty Importan t: This is your ha rdware p roduct warran ty statement. Please , read it ca refully. W arran ty terms may b e different in your cou ntry. If so, yo ur Autho rized HP Dea ler or Hewlett- Packard Sale s and Service Of fice can give yo u detail s. Three Year Limit ed Hardware W arranty Hewlett-Pack[...]

  • Página 106

    français 94 français HP product s external t o the sy stem processor un it–such as ext ernal storage subsy stems, di splay s, printers, and other peripherals–are covered by t he applica ble warranties for th ose products; HP soft ware is covered by th e HP Software Prod uct Lim ited W arran ty . On-site visits cau sed by non-Hewle tt-Packard [...]

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    français français 95 HP Softwa re Product Lic ense Agreeme nt and So ftware & Prod uct Limit ed Warranty Y our HP V ect ra PC contains p reinstalle d software programs. P lease read the Soft ware License Agreemen t before proceeding. CAREFULLY READ THIS LICENSE AGREEMENT A ND LIMITED WARRANTY STA TEMENT BEFORE PROCEEDING TO OPERATE THIS EQU I[...]

  • Página 108

    français 96 français 94304 U.S.A. Rights fo r non-DOD U.S. Governmen t Departme nts and Agen cies are as set forth in F AR 52.227- 19(c)(1,2). HP Softwa re Product Lim ited Warran ty THIS HP SOF TW ARE PRODUCT LIMITED W ARRANTY SHALL COVER ALL SOF TW ARE THA T IS PROVIDED TO YOU, THE CUSTOMER, AS P ART OF THE HP COMP UTER PRODUCT , INCLUDING ANY [...]

  • Página 109

    Your HP Vectra PC Physical C haracteristics Characteristic Descri ption Weight (excluding display and keyboard) 9 kg (20 pounds) Dimensions Widt h: 42 cm (16.5”) , Height : 12.5 cm (4. 9”), Depth: 39 cm ( 15.3”) Footpr int 0.17 m 2 (1.8 ft 2 ) Storage temper ature -40 ºC to 70º (-40 ºF to 158 º F) Storage humidity 8% to 80% (relative) Ope[...]

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    Part Number Printed in 50% D4550-9000 1 USA 12/96 Paper not bleached with ch lorine[...]