Honeywell HD3MDIPX manual

Document 800-04132V1 – Rev A – 01/10 User Guide EQUIP™ Series Indoor Fixed Mini Dome Network Camera NTSC / PAL HD3MDIP HD3MDIPX[...]

Revisions Issue Date Revisions A 09/09 New document for HD3MDIP/X release. Generally describes the functional ity in the firmware of the HD3M DIP/X camera . V1 A 01/10 New version number and release date. 2[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 – Rev A – 01/10 3 Contents Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Docume nt . . . . . . . . .[...]

4 Contents Step 5: Launch the Web-Client to View Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Uninstalling IP Utility, Bonjour o r the ActiveX Plug-in Software . . . . . . . . . . . . . . . . . . . . . .4 0 Uninstalling IP Utility Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Uninstalling IP [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 – Rev A – 01/10 5 Figures Figure 2-1 H D3MDIP/X Camera Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Figure 2-2 M ounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 2-3 A udio and Alarm PINs . . . . . . [...]

6 Figures[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 – Rev A – 01/10 7 Tables Table 1-1 Fixed Mini Dome Network Camera Model Numbers . . . . . . . . . . . . . . . . . . . . . . 13 Table 2-1 Audio and Alarm Connector PIN Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Table 3-1 User Profiles for Honeywell IP Utility [...]

8 Tables[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 9 01/10 About This Document This document introduces the Honeywell HD3MDIP/X True Day/Night Indoor Network Camera. It covers how to install and oper ate the HD3MDIP/X in a network environment. This document is intended for system insta llers, administrators , and operators. Overvi[...]

10 Cautions and Warnings Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING! 24 VAC models re quire the use of CSA Certified/ UL Listed Class 2 power adapters to ensure c ompliance with electrical safety standards. Power over Ethernet (PoE[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 11 01/10 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to correct the interference. For example, try reor ienting or relocating the receiving antenna, [...]

12 Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell withou t a clearly identi fied Return M erchandise Authorization ( RMA) number may be refuse d.[...]

Document 800-04132V1 Rev A 13 01/10 1 Introduction Honeywell HD3MDIP/X color network cameras pr ovide high picture quality remote video surveillance over a network connection. See Table 1-1 for descriptions of the camera models. Features The Honeywell HD3MDIP/X colo r netwo rk camera features: • HD, SVGA, VGA, QVGA resolutions • 1/4" color[...]

14 Introduction[...]

Document 800-04132V1 Rev A 15 01/10 2 Installation and Setup This chapter describes how to: •M o u n t t h e c a m e r a • Adjust the camera for the clearest image • Set up the camera in a network system Before You Begin Before installing the camera, Hon eywell recommends that you check www.honeywellvideo.com/products/cameras/ to find your ca[...]

16 Installation and Setup If any parts are missing or damaged, contac t the dealer from which you purchased you r camera or call Honeywe ll Customer Service (see Warranty and Service ). Equipment Required The following tools might help you to complete the installati on: •D r i l l • Screwdrivers • Wire cutters Overview of Installation Procedu[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 17 01/10 Camera Components and Functions The HD3MDIP/X Network Camera con sists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering. Figure 2-1 HD3MDIP/X Came ra Components Interface b oard Bubble Turret (bub[...]

18 Installation and Setup Camera Installation Preparing the Camera 1. Rotate the bubble counterclockwise until it disconnects. 2. Pull the turret to remove it. 3. Rotate the camera counterclockwise until it disconnects from the skirt. 4. Set aside the bubble, turret, and camera. Preparing the Mounting Surface 1. Mark the mounting surface for screw [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 19 01/10 2. Pre-drill the holes as indicated on the template, using the recommended hole size for the screws being used. Note Other fasteners (preferably stainless stee l) can be used, provided they are not larger than the screw holes on the mounting template. Connecting the Wires[...]

20 Installation and Setup the client (PC) and provide an industry standard lin e level output suitable to connect to audio devices. Audio input and output have 600 Ohm impedance. See Audio Settings on page 63 to configure audio options. Connecting Alarms WARNING! Do not exce ed the maximum rati ng of 12 VDC, 0.5 A on alarm output connections. The H[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 21 01/10 Connecting Power WARNING! The use of a CSA Certified/UL Listed Class 2 power supply is required to en sure compliance wi th electrical sa fety standards. Note Check the power source from the external power supply before applying power to the ca mera. 1. Connect the approp[...]

22 Installation and Setup Figure 2-6 Camera and Cables Figure 2-7 Wiring Conn ec tion Shown on Board 24 VAC powe r RJ45 Ethernet network connection (using 10Base T or 100Base TX cable). See Connecting to a Network via an RJ-45 Ethernet Connector , page 23 ) Also for Power over Ethernet (PoE 802.3af) Connector Strip Audio: Input/Output Alarm: Input/[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 23 01/10 Caution Installation must be performed by a qualified electrician. The power wire size for the distance and the number of cameras must be determined to maintain 24 VAC at each camera. Connecting to a Video Monitor The local video out (see Figure 2-7 ) is ava ilable as a t[...]

24 Installation and Setup Mounting the Camera Surface Mount 1. Secure the skirt to the ceiling or wall us ing the appropriate screws (s upplied). 2. Connect the wires (see Connecting the Wires on page 19 ). 3. Rotate and align the camera a ssembly yellow label with the skirt yellow label. 4. Secure the camera assembly to the skirt by pushing it int[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 25 01/10 Flush Mount (with or without 4S box) 1. Use the screws (supplied) to connect the adapter plate directly to the ceiling or wall. Or Use your own screws to connect the adapter plate to the 4S box (not supplied) which is attached to the ceiling or wall. 2. Connect the wires [...]

26 Installation and Setup 3. Adjust the gimbal assembly to the desired view. 4. Re-tighten the locking screw to lock the gimbal assembly in place. Note Orient the camera as shown in Figure 2-8 to maintain the correct picture orient ation . Figure 2-8 Gimbal Adjustment Adjusting the Lens Focus Lenses are pre-focused at th e factory. They might requi[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 27 01/10 Securing the Enclosure Cover Install the bubble when you have set up your camera and completed the network connections (see Chapter 3, Installing the Hon eywell IP Utility and HD 3MDIP/X Web-Client Software ). Place the enclosure cover on the camera with the tabs to the l[...]

28 Installation and Setup[...]

Document 800-04132V1 Rev A 29 01/10 3 Installing the Honeywell IP Utility and HD3MDIP/X Web-Client Software This chapter describes how to: • Install and log onto the IP Utility • Connect to a device and configure network settings using the IP Utility • Launch th e Web-Client software • Uninstall the IP Utility, Bonjour, or ActiveX software [...]

30 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software About the Web-Client The Web-Client is the web-based application that enables users to: • View live-streaming video. • View the device network settings and firmware det ails. • Configure camera settings • Configure video analytics settings. • Configure compression[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 31 01/10 Step 1: Confirm Your System Requirements Note Windows administrator privileges are required to in stall the Honeywell IP Utility and associated software. Note Contact the network administrat or if there are any questions regarding the local area network (LAN) or any other[...]

32 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software Step 2: Install the Honeywell IP Utility Software 1. Close all other applications that might be open on your computer. 2. Open the Honeywell IP Utility InstallShield Wizard . Method 1: CD Insert the CD into the CD-ROM drive. Note If InstallShield does not open automatically[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 33 01/10 Step 3: Log Onto the IP Utilit y and Discover Network Devices 1. Double-click the Honeywell IP Ut ility icon on your desktop. -OR- Click Start ➤ Programs ➤ Honeywell Video Syste ms ➤ EQUIP Series ➤ IP Utility ➤ Honeywell IP Utility . The Honeywell IP Util ity Lo[...]

34 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software Figure 3-3 Honeywell IP U tility User Inte rface Step 4: Connect to a Device and Configure Network Settings When you log on to the IP Utility, the devices on the network—includin g the devices on other subnets—are automatically di scovered and are listed in the Dis cove[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 35 01/10 You can also manually refresh the devi ce discovery by clicking the Discovery icon ( ), located near the top of the Discovery pane. Connecting to or Disc onnecting From Devices Before configuring the IP network settings, you must connect to t he IP device. Connecting to a[...]

36 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software Figure 3-4 Set the IP Network Settings Automati cally or Manually Table 3-4 IP Network Device Setting Options Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that yo u change the device [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 37 01/10 Updating IP Network Se ttings Automatically 1. In the Discovery pane, select the device and click Connect . 2. From the System tab clic k the Obtain an IP Address automatica lly check box. 3. Enter a Device Name, for example, FrontLobbyDome01 . 4. Click Apply . The networ[...]

38 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software Interfacing with the EQUIP Devi ce Via a Network Video Recorder Your recording vendor has the option of using either the connection methods supported by EQUIP V1 firmwar e or EQUIP V2.1 fi rmware. If the NVR vendor has implemented EQUIP V1 connection methods, the HD3MDIP/X [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 39 01/10 2. Select a User Name and enter a Password . a. From the User Name drop-down list, select Administrator or Guest . b. In the Password field, enter the case-sensitive password. • The default Administrator pass word is 1234. • The defa ult Guest pa ssword is guest. c. C[...]

40 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software Figure 3-6 Web-Client Inter face After Logg ing On Uninstalling IP Utility, Bonjou r or the ActiveX Plug-in Software You can uninstall the IP Utility, Bonjour, or IP ActiveX software using: •T h e Start menu to unin stall IP Utility and Bonjour OR •T h e Contro l Panel [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 41 01/10 Uninstalling IP Utilit y Using the Start Menu 1. Click Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Uninstall Honeywell IP Utility . 2. Click Yes . The Honeywell IP Utility is un installed. 3. During the uninstallation process, yo[...]

42 Installing the H oneywell IP Util ity and HD3MDIP /X Web-Client Software[...]

Document 800-04132V1 Rev A 43 01/10 4 IP Camera Web-Client Before you launch the Honeywell IP Web-Client, ensure tha t you complete the following sections before configuring your HD3MDIP/X camera: • Chapter 2, Installation and Setup • Chapter 3, Installi ng the Honeywell IP Utility and HD3MDIP/X Web-Clien t Software This chapter covers: • Nav[...]

44 IP Camera Web-Client User Profiles Table 4-1 describes the roles and privileges fo r the HD3MDIP/X Web-Client application users: Logging On and Off the HD3MDIP/X IP Web-Client Note One Administrator and on e Guest can log on to the Web-Client application at a time. There are two ways to open each HD3MDIP/X IP Web-Client. • By clicking Launch B[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 45 01/10 Launching the Web-Client from IP Utility 1. From the desktop, double-click the Honeywell IP Utility i con . -OR- Click Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Honeywell IP Utilit y . The Honeywell IP Util ity Log On window op[...]

46 IP Camera Web-Client Logging Onto the Web-Client from Internet Explorer 1. From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the logon window. The Web-Client log on page opens. 2. Select a User Name and enter a Password . a. From the User Name drop-down list, select Administrator or Guest . b. In[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 47 01/10 Note Do not use the CLOSE button ( )in Internet Explorer to logout or the session might not end correctly, and sett ings that have you changed might not be saved. Navigating the User Interface Figure 4-2 W eb-Client Window La yout: Administr ator Log On The URL correspond[...]

48 IP Camera Web-Client The HD3MDIP/X Web-Client application u ser int erface consists of multiple user-friendly views organized by function. Access to the vi ews is user-controlled. Figure 4-3 Web-Client: Adm inistrator User Table 4-2 Tabs/Views in th e Web-Client Application Tab Enables you to... Live View View video. Device Information View the [...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 49 01/10 Figure 4-4 Web-Client: Gue st User Live View Live View shows live video fr om the selected camera (see Figu re 4-4 ). Device Settings The Device Settings tab allows you to view the network settings and firmware details of the camera. Loggi ng on as a Guest limits users to[...]

50 IP Camera Web-Client IP and Firmware Settings on the Device Information Tab Depending on the hardware installation, there is a tab called either Device Information or Device Sett ings . In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides rea d–only network settings, firmw[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 51 01/10 Figure 4-6 IP and Firmware Settings: Device In formation Tab Compression Settings The video signal sent from the camera to the Web-Client has a number of set tings that can be edited which affect how the video displays in the Web-Client. The Compression Settings view enab[...]

52 IP Camera Web-Client Figure 4-7 Compressions Sett ings Tab: Primary Stream Your HD3MDIP/X camera provides dual simu ltaneous video streams. Although the Primary stream can support a single MPEG4 SP in real ti me 30 fps at 720p reso lution, it must be set to less than 720P for the second stream to operate. The Secondary stream operates at a lower[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 53 01/10 Configuring the Compression Settings 1. On the Compression Settings tab, in the Statistics area, select the Received check box to receive in real time the bit rate and frame rates for the current image. Deselecting the check box disables the refresh rate. Note The Receive[...]

54 IP Camera Web-Client Figure 4-9 Video Codec Setting s, Quality Priority Selected 3. Click Apply . Adjustments in your compression set tings are captured in the statistics. As you make adjustments, the Statistics fiel d acts as a visual reminder of how your settings affect the bit rate, frame rate, and bandwidth usage. 4. When you are satisfied w[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 55 01/10 Camera Setup The Camera Setup view provides access to the settings used to configure the camera configurations for both Primary and Secondary streams. The f ollowing section explains Auto Exposure and White Balance setup. Note You must click Apply after you make changes t[...]

56 IP Camera Web-Client Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply . Table 4-4 Auto Exposure Settings Setting Options Description ALC (Automatic Light Compensa tion) DC Iris Level: 1 – 25 For an autom atic ir is lens. Adj ust the DC Iris Level until t he im[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 57 01/10 White Balance White Balance ensures that color integrit y is maintained in the camera image by compensating for the temperature color “casts” that different light sources can cause. Use Table 4-5 to set up White Balance options. Note You must click Apply after you mak[...]

58 IP Camera Web-Client Figure 4-11 Video Analytics Tab Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When these thresholds are exceeded, camera sabo tage or motion is detected, and alarm messages appear above the video displa y and alarm signals are sent to DVRs /NVRs (see Figure 4-13 ). Sabotage Detection Figure[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 59 01/10 There are three types of sabotage detection in the Tamper Detectio n Setting tab on the Video Analytics tab: blinding the ca mera, blurri ng the video display, and tampering with the camera field of view. The user should note that when the following conditions are applica[...]

60 IP Camera Web-Client Configuring Camera Blinding Detection An obstacle in front of the camera lens can blind the camera. When this occurs, camera blinding is detected and an alarm message appears above the video display (see Figure 4-13 ). To detect camera blinding: 1. Click the Video Analytics tab. 2. In the Blinding Thr eshold list, select one[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 61 01/10 2. In the Scene Change Threshol d list, select one of the following options: 3. Click Apply . Note To turn off camera field of view change detection, select Disable in the Scene Change Threshold li st. Disable is the default value. Note You must click Apply after you make[...]

62 IP Camera Web-Client Figure 4-14 Video Analytics: Defi ning a Regi on Note To disable a zone, click the VMD drop-down menu, then select Disable . Alarm and Audio Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the camera that an alarm is activated. Set the Alarm Output as[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 63 01/10 Audio Settings The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Connect industry-standard line level a udio input and output to the back of your camera. See Connecting Alarms on page 20 for mo[...]

64 IP Camera Web-Client[...]

Document 800-04132V1 Rev A 65 01/10 A Mounting Template HD3DIP/X Mounting Template Apply to clea n, dry surf ace, free of dust and dirt 6 Holes Use recommended drill bit as per screws (supplied)[...]

66 Mounting Template[...]

Document 800-04132V1 Rev A 67 01/10 B Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your HD3MDIP/ X camera. To contact the Honeywell Video Systems technical support team, call 1-800-7 96-2288 (North America only) or s end an e-mail to HVSsupport@[...]

68 Troubleshooting Problem: Live View Does No t Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Installing the Honeywell IP Utility and HD3MD IP/X Web-Client S oftware on page 29 for information on setting up your browser). • Ensure that the network cable[...]

Document 800-04132V1 Rev A 69 01/10 C Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to cha nge without notice. Video Signal Specifications NTSC PAL Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V): 1280 x 720 Minimum Illumination: 1.0 lux color @[...]

70 Specifications Figure C-1 HD3MDIP/X Side View with D imensions Environme ntal Temperature: Operating: 14°F to 122°F (-1 0°C to 50°C) Storage: -4°F to 140°F (-20° C to 60°C) Relative Humidity: 0% to 85%, non-condensing IP Specifications Video Compression: MPEG-4, MJPEG Resolutions: HD: SVGA: VGA: QVGA: 1280 x 720 800 x 600 640 x 480 320 x[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 71 01/10 Figure C-2 HD3MDIP/X Side View Dimensions without Skirt Figure C-3 HD3MDIP/X Side View Dimensio ns with Adapter Plate Figure C-4 HD3MDIP/X Bottom View with Dimensions 4.5 ” (115.7 mm) 3.9 ” (97.7 mm) 1.5 ” (38.2 mm) 6.4 ” (161.5 mm) 1.2 ” (28.5 mm) 4.9 ” (125.[...]

72 Specifications[...]

Document 800-04132V1 Rev A 73 01/10 D Glossary AGC (Automatic Gai n Control) Video Amplifier in a camera that boosts the amount of video gain (including the n oise) to maintain a 1V p-p (1 -volt peak-to-peak) video signal output. It becomes operational when the light level is low. The ci rcuit is designed to compensate for fluctuations in scene ill[...]

74 Glossary PAL (Phase Alt ernate Line) A standard of specifications for television trans mission for color TV signal s used in West Germ any, England, Hollan d, Australia, and sever al other countries. It uses an interlaced format with 625 lin es per frame at 25 frames per second. PoE (Power over Ether net) A system designed to transmit electrical[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 75 01/10 Index A ActiveX control 39 administrator privileges 30 administrator password, default 33 AGC (Automatic Gain Control) 56 AGC (automatic g ain control) 56 alarm configuration 62 alarm output settings 62 alarm settings 62 alarms, connecting 20 ALC (automatic light compensa[...]

76 audio, alarm 19 CAT5 Ethernet 23 video monitor 23 customer servi ce 11 D DayToNight 56 declaration of conformance 11 default passwords 33 default gateway 36 defaults, restore factory 25 device connecting 35 disconnecting 35 discovering 33 , 37 information tab 50 name 36 DHCP address 36 , 37 , 51 digital noise reduction 56 digital slow shutter 56[...]

HD3MDIP/X Network Came ra Reference Guide Document 800-04132V1 Rev A 77 01/10 M MAC address 36 , 37 , 51 manual white balance mode 57 manual, configuration, IP network 35 – 37 maximum bit rat e 53 maximum bit rat e, setting 51 motion detection 61 mounting template 18 , 65 mounting, template 18 MWB (manual white balance) mode 57 N netmask 36 Night[...]

78 analytics tab 57 format 51 viewing live 47 video analytics 57 blinding threshold 60 blur threshold 59 camera blinding 60 field of view change 60 motion detection 61 sabotage detection sabotage detection 58 scene change threshold 60 tamper detection 59 video blurring 59 video blurring 59 video monitor, connecting 23 video motion detection 61 VMD [...]

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Honeywell Secur ity Group (Head Of fice) 2700 Blankenbaker Pkwy, Suite 1 50 Louisville, KY 40299, USA www.honeywellvideo.com ℡ +1.800.796.2288 Honeywell Security Group Europe/Sout h Africa Aston Fields Road, Whitehouse Industrial Est ate Runcorn, Cheshire, WA7 3DL, UK www.honeywell.com/security/uk ℡ +44.01928.754028 Honeywell Secur ity Group Ca[...]