Highpoint RocketRAID 3510 manual

RocketRAID 3xxx SA T AII Host Adapter User’s Guide Revision: 1. 2 Date: November 2007 HighPoint T echnologies, Inc.[...]

Copyright Copyright © 2007 HighPoint T echnologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint T echnologies, Inc. T rademarks Companies [...]

T able of Contents I T able of Content Chapter 1 Introduction About this Guide ....................................................................................................... 1 - 1 Introducing the RocketRAID 3xxx Host Adapter ....................................................... 1 - 1 RocketRAID 3xxx – Features and Specifications ......[...]

II Driver and Software CD ............................................................................................. 4 - 1 W indows Driver Installation ...................................................................................... 4 - 3 Chapter 5 RocketRAID 3xxx W eb-RAID Management Interface 1 - W eb RAID Management Interface ..........[...]

Chapter 1 Introduction Contents of this Chapter: About this guide Introducing the RocketRAID 3xxx Host Adapter RocketRAID3xxx - Features and Specifications Understanding RAID Concepts and T erminology[...]

Introduction 1-1 About this Guide The RocketRAID 3xxx SA T AII Host Adapter’s User’s Guide provides information about the functions and capabilities of the host adapter, and instructions for installing, configuring and maintaining RAID arrays hosted by the adapter. Introducing the RocketRAID 3xxx Host Adapter The HighPoint RocketRAID 3xxx is an[...]

Introduction 1-2 Onboard Cache and Optional Battery Backup for optimal performance and added security 256MB of DDR SDRAM with ECC protection is integrated into the RocketRAID 3xxx for improved performance, and provides additional security in the case of critical system failure, when used in conjunction with the optional battery back up unit. Rocket[...]

Introduction 1-3 Array Monitors, Alerts and Indicators • Active/Failed LED • SMTP for email notification • Alarm / Buzzer alerts for array activity RAID Management • Firmware update in the Operating System • Hot key (ctrl-h) boot-up RAID manager via BIOS • API library for customizing AP • Command Line Interface (CLI) • W eb browser-[...]

Introduction 1-4 Understanding RAID Concepts and T erminology The following concepts and terminology is commonly used when describing the functions of the RocketRAID 3xxx Host Adapter . Disk initialization Initializing a disk writes necessary RAID configuration information to that disk. Disks must be initialized before configuring them into RAID ar[...]

1-5 Online RAID Level Migration This term describes the ability to change one type of array (RAID level), into a different type of array (changing a RAID 1 array into a RAID 10 array for example). Data is still accessible during the migration process, and a base level of security is still active. OCE, ORLM and the RocketRAID 3xxx The RocketRAID 3xx[...]

Chapter 2 RocketRAID 3xxx Hardware Description/Installation Contents of this Chapter: RocketRAID 3xxx Hardware 1 - RocketRAID 3xxx Adapter Layout 2 - Installing the RocketRAID 3xxx Host Adapter 3 - V erifying Installation 4 - Battery Backup (for RocketRAID 3320/35 xx )[...]

RocketRAID 3xxx Hardware Description/Installation 2- 1 RocketRAID 3xxx Hardware RocketRAID 3xxx Adapter Layout 1 - RocketRAID 3520 Adapter Layout Port1, Port 2 These represent the RocketRAID 3520’s two internal Mini-SAS ports. Each port can support up to 4 hard disks. CONN2-CONN5 - Active LED, Fail LED LED connectors (disk-activity/disk-failure).[...]

RocketRAID 3xxx Hardware Description/Installation For more information about LED support, contact our Customer Support Department. BEEP1 – Speaker Alarm (speaker): the speaker emits and audible alarm in the case of disk/array failure. CONN10 (BBU) Connector for battery backup (optional part). 2 - RocketRAID 3510 Adapter Layout 2-2[...]

RocketRAID 3xxx Hardware Description/Installation Port1 This represent the RocketRAID 35 1 0’s one internal Mini-SAS port. One port can support up to 4 hard disks. CONN2, CONN5 - Active LED, Fail LED LED connectors (disk-activity/disk-failure). The RocketRAID 35 1 0 has 2 LED jumpers. Each Jumpers are provided for one Mini-SAS port. The numbered [...]

RocketRAID 3xxx Hardware Description/Installation Port1 – Port 8 These represent the RocketRAID 3320’s eight SA T A channels. SAF-TE SAF-TE port. This support is dependent upon the system chassis. Not all chassis models support SAF-TE features. Consult the chassis’s manual for more information. 3 - RocketRAID 3320 Adapter Layout ACTIVE LED, F[...]

RocketRAID 3xxx Hardware Description/Installation 2- 5 RocketRAID 3320 LED Guide For more information about LED support, and installation guides for various chassis configurations, consult the RocketRAID 3320 LED Guide (which will be available for download), or contact our Customer Support Department. BEEP1 – Speaker (attached to reverse side of [...]

RocketRAID 3xxx Hardware Description/Installation 4 - RocketRAID 3220 Adapter Layout Port1, Port2 These represent the RocketRAID 3220’s two internal Mini-SAS ports. Each port is compatible with a variety of cable options. JP1 SAF-TE support: this support is dependent upon the system chassis. Not all chassis models support SAF-TE features. Consult[...]

RocketRAID 3xxx Hardware Description/Installation 2- 7 The numbered pins (1-4, 5-8) represent each of the 8 channels (hard disks). The fifth pin of each CONN is for power (3.3v). Mini-SAS Port 1 (disks 1-4) Mini-SAS Port 2 (disks 5-8) RocketRAID 3220 LED Guide For more information about LED support, and installation guides for various chassis confi[...]

RocketRAID 3xxx Hardware Description/Installation 2 - Installing the RocketRAID 3xxx Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 3xxx host adapter. The RocketRAID 3xxx includes both standard and low-profile brackets. It may be necessary to attach the low-profile bracket in place of the standard bracket, d[...]

RocketRAID 3xxx Hardware Description/Installation 2-9 4 . After installing the adapter, attach hard disks to the RocketRAID 3xxx the appropriate Mini-SAS cables. 5 . Many server-level chassis include hard-disk hot-swap bays. For these system chassis, cables are attached to the chassis backplane, rather than directly to each individual hard disk. Co[...]

RocketRAID 3xxx Hardware Description/Installation 2-10 Installing the HighPoint BBU Step1: Remove the 2 bracket screws: Step2 : Install the copper spacers:[...]

Step3: Attach the BBU unit into CONN 10: Step4: Refasten the bracket screws: 2-11 RocketRAID 3xxx Hardware Description/Installation[...]

Chapter 3 RocketRAID 3xxx BIOS Utility Contents of this Chapter: RocketRAID 3xxx BIOS Utility 1 - BIOS Command Overview 2 - Creating RAID Arrays 3 - Adding/Removing Spare Disks 4 - Updating the Firmware[...]

RocketRAID 3xxx BIOS Utility 3-1 RocketRAID 3xxx BIOS Utility The RocketRAID 3xxx’s BIOS Utility can be accessed using the “Ctrl+H” command. This command should be displayed automatically when the RocketRAID 3xxx’s BIOS screen appears during the system’s boot up procedure. 1 - BIOS Command Overview The RocketRAID 3xxx BIOS Utility provide[...]

RocketRAID 3xxx BIOS Uti lity 3-2 Add/Remove Spare - this command is used to assign hard disks to function as spare disks. The controller is capable of using spare disks to automatically rebuild broken or faulted RAID arrays. Section 3 discusses this command in detail. Settings Select Boot Device - this function is used to designate a particular di[...]

RocketRAID 3xxx BIOS Utility 3-3 disk to system BIOS, “disable” register all logical disks to system BIOS. INT 13 Support – This setting is enabled by default. Disabling this setting will disable the RocketRAID 3xxx’s bootable support. The motherboard should no longer treat the host adapter as a bootable device. Stop on Error – This setti[...]

RocketRAID 3xxx BIOS Uti lity 2 - Creating RAID Arrays Initializing Disks: Before creating a RAID array, the disks must be initialized. Initialization writes necessary RAID configuration information to the hard disk. Use the ← → arrow keys to select the Initialize command, and press ENTER. W arning: Initialization will destroy all pre-existing [...]

RocketRAID 3xxx BIOS Utility 3-5 Note: Multiple arrays can be created using the same set of hard disk drives. The Capacity option allows you to set aside disk space that be used to create another array, set as a spare disk, or partitioned to act as a single disk (by the operating system). 8 . T o complete the creation procedure, use the ↓ arrow k[...]

RocketRAID 3xxx BIOS Uti lity 3 - Adding/Remove Spar e Disks This command is used to assign a hard disk to act as a Spare Disk. Spare Disks are used to automatically rebuild Redundant RAID arrays (RAID 1, 5, 6, 10, 50) in the case of disk failure. T o set a hard disk to act as a Spare Disk, use the ↑ ↓ arrow keys to select a disk, and press ENT[...]

4 - Updating the Firmware Firmware updates are released periodically, and posted on our website for download. There are several ways to update the HPTIOP firmware. For Windows based operating systems: 1 ) Download the desired Firmware/BIOS update from the Support section provided for the HPTIOP adapter. Extract the download to the directory of your[...]

Chapter 4 RocketRAID 3xxx Driver and Software Installation Microsoft Windows (2000, XP , 2003 Server , x64 versions, V ista) Contents of this Chapter: Driver and Software CD W indows Driver Installation[...]

RocketRAID 3xxx Driver and Software Installation Driver and Software CD The RocketRAID 3xxx retail box includes a Driver and Software CD. This CD can be used to generate driver diskettes, and install the RAID Management software for a variety of operating systems. T o create a driver diskette: 1 . Insert the CD into the system’s CD/DVD drive. The[...]

RocketRAID 3xxx Driver and Software Installation 5 . Click on the “Please Select the Diskette you want to create” drop-down button, and select the appropriate OS from the list. 6 . Click on the “OK” button to create the driver diskette. T o install the RAID software: 1 . Click on “Install RAID Management Software”. 4-2[...]

RocketRAID 3xxx Driver and Software Installation 4-3 2 . Select the desired software from the drop down menu, and click on the “OK” button. Windows Driver Installation Before installing the RocketRAID 3xxx device driver, make sure the RocketRAID 3xxx host adapter and all required hard disks have been installed into the system’s chassis (refer[...]

RocketRAID 3xxx Driver and Software Installation 3 . Double click the “SCSI and RAID controllers” entry. If the RocketRAID 3xxx device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 3xxx entry, the driver has not been installed properly. Delete the entries and reinstall the driver. Installing the Roc[...]

4-5 Installing the driver for an existing Windows Vista system 1 . Install the RocketRAID 3xxx host adapter into the PC, then boot up W indows V ista. 2 . W indows should automatically detect the card, and display the “Found New Hardware” wizard pop-up window. Select “Locate and install driver software”. When W indows asks: “W indows need[...]

Chapter 5 RocketRAID 3xxx W eb-RAID Management Interface Contents of this Chapter: 1 - W eb RAID Management Interface 2 - Preparing Hard disks 3 - Array Management 4 - Device Management 5 - Configuring Spare Disks 6 - Managing Events and T asks 7 - Settings[...]

W eb RAID Management Interface 5-1 1 W eb RAID Management Interface Note: T o use the web-based RAID management interface, a web browser with XML support is required, e.g. Internet Explorer 6.0+, Mozilla, FireFox, or Safari (for OSX systems). Starting the Management Interface T o run the management interface, start the web browser and enter the fol[...]

W eb RA ID Ma nageme nt In terf ace 5-2 2 Preparing Hard disks Disks must be initialized before they can be configured into RAID arrays. Normally, disks only have to be initialized once. The disk initialize process should only take a few seconds. Initializing disks may result in loss – do not initialize disks unless they are to be configured into[...]

W eb RAID Management Interface 5-3 2 . Click the Create Array button. The create array page will appear .[...]

W eb RA ID Ma nageme nt In terf ace 3 . Choose the array type you want to create from the drop-down list. 4 . Enter a name for the array (this is optional) 5 . If you are creating a redundant RAID array (RAID1, 5, 6, 10, 50), select an initialization option for the array. Note: An un-initialized RAID1 ,6, 10 or RAID50 array can still provide redund[...]

W eb RAID Management Interface 5-5 3 ) Click the Delete button. Note: An array in use by the operating system cannot be deleted. Any data stored on a deleted array will be inaccessible. Array Maintenance – Rebuilding/V erifying/Modifying RAID arrays Rebuilding a Failed Array When an array member in a redundant array fails, the array will be liste[...]

W eb RA ID Ma nageme nt In terf ace V erifying an Array For a RAID 1 or RAID1/0 array, verify process compares the data of one mirror pair with the other. For RAID 5, verify process calculates RAID5 parity and compares it to the parity data on the array . V erification checks each sector on a drive. Periodic verification of an array allows the disk[...]

W eb RAID Management Interface 5-7 B) Y ou cannot change an array to another type of array with a smaller capacity . In some cases, a disk may need to be added to the RocketRAID card. During the OCE/ORLM procedure, the redundancy level of the array will be the lowest of the source and target arrays; e.g. if you ORLM a RAID0 array to a RAID1 array, [...]

W eb RA ID Ma nageme nt In terf ace 5-8 Change Device Settings Depending upon the capabilities RAID controller and hard disks drives in use, several configurable device settings may be available: Read Ahead, W rite Cache, TCQ, and NCQ. Each feature can be enabled or disabled individually, for each hard disk. Unplug The Unplug option found below eac[...]

W eb RAID Management Interface SHI – Storage Health Inspector The primary SHI interface displays a brief “health” summary of each hard disk. Controller ID Which controller /card the disk is attached to. Port # Port location of the hard disk Device Serial Number Serial number of the hard disk RAID RAID/Non-RAID status F T emperature (in Fahren[...]

W eb RA ID Ma nageme nt In terf ace 5-10 S.M.A.R.T Status Y ou can view S.M.A.R.T . (Self-Monitoring, Analysis, and Reporting T echnology) data about a particular hard disk to help troubleshoot problems that occur . Y ou can also setup periodically S.M.A.R.T. status checking to send notification messages when S.M.A.R.T. thresholds are exceeded. Cli[...]

W eb RAID Management Interface 2 ) Click “ Rescan Devices ” button. Note: When you are hot-plugging an entire array, run rescan only after all array members (hard disks) have been physically plugged or unplugged from the system. Y ou can r escan all the devices at once using the Rescan function on the Array Management page. 5 Configuring Spare [...]

W eb RA ID Ma nageme nt In terf ace 5-12 Events T asks executed by the Management Software, or any disk/array errors reported by the card while the OS is active are known as “Events”. These events are logged (recorded) by the Management Software. T o view logged events, Please select “ Event ” from the menu. The Event Management page will b[...]

W eb RAID Management Interface Scheduling a T ask T o add a task schedule: 1 ) Select the array that you want to verify or rebuild. 2 ) Enter a name for the task. 3 ) Configure the frequency for the task. 4 ) Check the Submit button. Delete a Scheduled T ask T o delete a task schedule: 1 ) Select a task from the T asks List. 2 ) Click the Delete bu[...]

W eb RA ID Ma nageme nt In terf ace 5-14 Enable Audible Alarm This setting enables and disables the RR3 xxx ’s alarm. Listening Port Change Listening Port This is the TCP port number utilized by the HighPoint RAID Management Service in order to communicate with the management console and web browser software. When you connect to the service, the [...]

T o add a Recipient: 1. Enter the necessary information for the desired recipient. 2. Click the Add button. T o test E-mail notification: 1 ) Enter the necessary information for the recipient. 2 ) Click the T est button. If the software is unable to send a test message, an error will be displayed. Double check the recipient entries and make sure th[...]

Chapter 6 Linux Driver Support Contents of this Chapter: Fedora 7 Linux installation Overview Red Hat Enterprise 5 Overview SuSE Linux Enterprise Server (SLES) installation Overview[...]

Linux Driver Support 1 - Fedora 7 Linux installation Overview This section provides instructions describing how to install and utilize the RocketRAID host adapter on a Fedora 7 Linux system. 2 - Installing Fedora 7 on the RocketRAID 3xxx Host Adapter Note: If the OS is running kernel that differs from the one supported by the precompiled driver , t[...]

Linux Drive r Support 6-2 3 ) When prompted “Do you have a driver disk?”, select “Y es”. At the “Insert your driver disk and press OK to continue. ” prompt, insert the driver diskette and then select “OK”. 4 ) The system will now load the RocketRAID driver automatically. 3 - Installing the RocketRAID 3xxx driver for an Exist- ing Sy[...]

Linux Driver Support Step 3 Configure System to Automatically Load the Driver T o avoid typing in “insmod hptiop_00.ko” each time the operating system is booted, the system must be instructed to automatically load the module during bootup. T o install the module, type in the following commands (first change to the directory where the proper hpt[...]

Linux Drive r Support 6-4 5 - Uninstalling the Driver T o uninstall the RocketRAID 3xxx driver Note: The driver cannot be uninstalled while the system is booted from a disk or array attached to the RocketRAID host adapter. T o uninstall the driver, remove the lines added to /etc/fstab, and remove the files created in the /etc/init.d directory.[...]

Linux Driver Support 1 - Red Hat Enterprise 5 Overview This section provides instructions describing how to install and utilize the RocketRAID host adapter on a Red Hat Enterprise 3 Linux system. 2 - Installing Red Hat Enterprise 5 (AS, ES, WS) Linux on the RocketRAID 3xxx controller T o install Red Hat Enterprise Linux onto disks or RAID arrays at[...]

Linux Drive r Support 6-6 Continue the installation as normal. Y ou can refer to Red Hat Enterprise Linux installa- tion guide. Note: 1. The system device mapping order is the same as the order shown in RocketRAID BIOS Setting Utility. If no other SCSI adapters are installed, the device marked as “BOOT” or “HDD0”will identified as /dev/sda [...]

Linux Driver Support Next, use the “mkfs /dev/sda1” command to setup a file system on this partition. Use the command “mkdir xxxx ” to create a mount point for the RAID array. Then, mount /dev/sda1 / xxxx in order to access it. Note: xxxx represents the desired name of the mount point. Step 3 Configure System to Automatically Load the Drive[...]

Linux Drive r Support 6-8 First, obtain the new driver module “hptiop_00.ko”. Refer to the previous section “Ob- tain the Driver Module”. In following steps, we assume it has been copied to “/tmp/ hptiop_00.ko”. Replace hptiop_00.ko in the boot RAM disk image, /boot/initrd-xxx.img (where xxx is the kernel version). Example: # gzip -dc /[...]

Linux Driver Support 1 - SuSE Linux Enterprise Server (SLES) installation Overview This section provides instructions describing how to install and utilize the RocketRAID host adapter on a SuSE (SLES) Linux system. 2 - Installing SLES Linux on the RocketRAID 3xxx Host Adapter Note: If the OS is running kernel that differs from the one supported by [...]

Linux Drive r Support 6-10 5 . Next. Select “back” to return to the installer. 6 . Installation will now proceed normally. Refer to SLES Linux documents for additional OS installation procedures. Additional Installation Notes: The system device mapping order is the same as the order shown in RocketRAID host adapter’s BIOS Setting Utility. If [...]

Linux Driver Support kernel (hd0,1)/vmlinux root=/dev/hda1 acpi=off initrd (hd0,1)/initrd Reboot the system to allow the new kernel parameters to take effect. Step 2 Install the Driver Module Extract the module file from the file /linux/suse /[arch]-[version]/install/update.tar.gz (from the driver disk), using the following commands (SLES 9 is used[...]

Linux Drive r Support 6-12 Step 4 Configure System to Automatically Load the Driver T o avoid typing in “insmod hptiop_00.o” each time the operating system is booted, the system must be instructed to automatically load the module during bootup. T o install the module, type in the following commands (first change to the directory where the prope[...]

to update the initrd file. If you are using the lilo boot loader, run lilo again (# lilo). 5 - Uninstalling the Driver T o uninstall the RocketRAID 3xxx driver Note: The driver cannot be uninstalled while the system is booted from a disk or array attached to the RocketRAID host adapter. T o uninstall the driver, remove the lines added to /etc/modul[...]

Chapter 7 FreeBSD Driver Support Contents of this Chapter: 1 - Installing FreeBSD on the RocketRAID 3xxx Controller 2 - Installing the RocketRAID 3xxx Driver on an Existing System 3 - Updating the Driver 4 - Uninstalling the Driver[...]

FreeBSD Driver Support 1 - Installing FreeBSD on the RocketRAID 3xxx Con- troller If you would like to install FreeBSD onto arrays attached to the RocketRAID host adapter, please follow the steps below. Step 1 Prepare the Driver Diskette When installing FreeBSD to a disk or array attached to the RocketRAID host adapter, you must prepare a driver di[...]

FreeBSD Driver Support 7-2 FreeBSD/i386 bootstrap loader, Revision 0.8 (mailto:jkh@narf.osd.bsdi.com, Sat Apr 21 08:46:19 GMT 2001) - Hit [Enter] to boot immediately, or any other key for command prompt. Booting [kernel] in 9 seconds… <-press SPACE key A prompted label “ ok ” will appear at the bottom of the screen 4 . Insert the RocketRAI[...]

FreeBSD Driver Support for FreeBSD 4.11-RELEASE ok load disk1:hptiop_00-4.11.ko for FreeBSD 5.0-RELEASE ok load disk0:hptiop_00-5.0.ko for FreeBSD 5.1-RELEASE ok load disk0:hptiop_00-5.1.ko for FreeBSD 5.2.1-RELEASE ok load disk0:hptiop_00-5.2.1.ko for FreeBSD 5.3-RELEASE ok load disk0:hptiop_00-5.3.ko for FreeBSD 5.4-RELEASE o k load disk0:hptiop_[...]

FreeBSD Driver Support 7-4 ok boot Note: On some systems, when ACPI is enabled, FreeBSD may not function pr operly . T r y disabling ACPI in the motherboard’s BIOS settings, or type the command “ set hint.acpi.0.disabled=”1” ” under the boot prompt, in order to solve the problem. 7 . Before exiting installation, an additional step must be[...]

FreeBSD Driver Support Alternately, it is possible extract the files from the .img files directly, without using a floppy diskette: For FreeBSD 4.x: # vnconfig vn0c freebsd_xxx.img # mount /dev/vn0c /mnt # cp /mnt/hptiop_00-xxx.ko /modules/hptiop_00.ko # vnconfig –du vn0c myfilesystem mount=/mnt For FreeBSD 5.x: # mdconfig –a –t vnode –f fr[...]

FreeBSD Driver Support 7-6 <- For FreeBSD 5.1 and later: select “6” on “Welcome to FreeBSD” screen. Hit [Enter] to boot immediately, or any other key for command prompt. Booting [kernel] in 9 seconds… <-press SPACE key Type ’?’ for a list of commands, ’help’ for more de- tailed help. ok load hptiop_00 /modules/hptiop_00.ko t[...]

Example: Add the following line to instruct the system to mount /dev/da1s1e to location /mnt/hpt after startup: /dev/da1s1e /mnt/hpt ufs rw 0 0 3 - Updating the Driver T o update the driver with a newer revision, simply reinstall the driver following the steps discussed in the previous section, “Install the driver on an existing system”. 4 - Un[...]

Chapter 8 Mac OSX Driver Contents of this Chapter: Installing the driver and RAID utility[...]

Mac OSX Driver 1 Installing the driver and RAID utility Installing the package 1 ) Double click the package labeled “ rr3xxx_00-MacOSX-universal-vxxx.dmg ” to start the installation process (“xxx” refers to the revision of the driver) . This will open the driver and software packag. 2 ) Double click the “rr3xxx_00-MacOSX-universal-vxxx.dm[...]

Mac OSX Drive r 8-2 6 ) Y ou will then be notified that a reboot is needed to install the software. Click “Continue Installation ”. 7 ) The driver will then be installed into the system. Click “Restart” to restart the system. After the system restarts, you can use a web browser to configure the controller and setup RAID arrays. Use the MacO[...]

Appendix Customer Support[...]

Customer Support If you encounter any problems while utilizing the RocketRAID 3xxx, or have any questions about this or any other HighPoint product, feel free to contact our Cus- tomer Support Department. T roubleshooting Checklist Before contacting our Customer Support department: Make sure the latest BIOS, driver and RAID Software have been insta[...]

FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and ca[...]