FARGO electronic HDP820 manual

HDP  800 Series Card Printer/Encoders Service M anual (Rev. 5.0) • HDP820 ( Dual-Si ded Card Printer/ Encoders ) • HDP820- LC (Dual-Si ded Car d Printer/ Encoders) • HDP825 ( Dual-Si ded Card Printer/ Encoders ) • HDP825- LC (Dual-Si ded Car d Printer/ Encoders) Part Num ber: L000307[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) ii HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0), property o f FARGO Elec tronic s, Inco rpo rated Copyright  2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorp orated. All rights reserved. Printed in the Uni[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) iii Re vie w in g the HDP80 0 Seri es Pri nters O verview table HDP800 Series Input Hoppers Card Capacity A ccepted Card Size Encoding Modules Lamination Module HDP820 (Dual-Sided Card P rinte r/Enc ode rs) 1 250 CR-80, CR-90 & CR-100 [...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) iv How to use the manu al The HD P  800 Series Card Printer/Encoders Servi ce Manual (Rev. 5.0) is designed to provide installers and technicians with quick, efficient lookup o f related procedures, components and terms. The manual can [...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) v Safet y Messa ges ( re vie w carefu ll y) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is [...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) vi HDP    800 Series Card Printer/ Encod ers O verview Review ing the HDP    800 Series Blo ck Diag ram 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 23 24 25 26 2 7 28 29 30 31 33 32 33 34 3 5 36 37 38 39 40 4[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) vii Review ing HDP    800 Se ries Ca rd Printer - Seq uence o f Operations The following sequence describes a dual sided full color print job with magnetic encoding. This Printer also has an optional Card Stac ker installed. ( [...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) vii i Reviewin g HDP    800 Seri es Card Print er - Seq uenc e of Oper ations (cont .) Step Process 5 The Fan turns ON as required to keep head cool. 6 The Ribbon Drives, Film Ribbon Driv e and Stepper turn ON and the Printhead[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) ix Reviewin g HDP    800 Seri es Card Print er - Seq uenc e of Oper ations (cont inued) Step Process 16 The Ribbon Drives turn O N to advance the p rinted portion of the Film to a posit ion near the heated lam Roller using the [...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) x Reviewin g HDP    800 Seri es Card Print er - Seq uenc e of Oper ations (cont inued) Step Process 26 If the heater is not at the re quired temperature yet, the job will pause. 27 The Headlift Motor turns ON to lower the hot R[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) xi Review ing the HDP    800 Seri es Card Printer /Encoder s - Boot up Sequenc e Step Process 1 The Card feed stepper turns ON (to check for a ca rd on the Flipper table). 2 The Lam Headlift turns until the head up position i s[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) xii Review ing the Lamina tion Modul e Sequence of Operati ons The LAM sequence o f operations begins after printing has occurred with the Card P rinter. Step Process 1 The card is fed onto the Lamination Module Flipper Table. 2 The card i[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) xii i Reviewing the La mination Module Sequence of Ope rations (continued) Step Process 6 The Card Feed Motor and the Lamination Ri bbon M otor act ivate for the length of the card. 7 The Lamination Roller Lift Motor cycles until the Lamin[...]

RESTRICTED USE ONLY FARG O Electronic, Inc. HDP  800 Series Card Printer/Encoders Service Manual (Rev. 5.0) xiv Revie w ing Laminat ion Module Boot up S equence Step Process 1 The Lamination Headlift turns until the head up po sition is returned from Headlift Sensor. 2 The Lamination Ribbon M ot or activates to determine the presence of a roll o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 1 Table of Contents Section 1: Specifications _________________________________________________ 10 Reviewing the HDP800 Series Printers Overview table ________________________ 10 Regulatory Compliances _____________________________[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 2 Resolving the Card Jam Error Message ___________________________________ 74 Resolving the Card Jam: Lam Error Message______________________________ 75 Magnetic Encoding Errors _______________________________________________ 76 Re[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 3 Resolving the HDP Film wrinkle problems _______________________________ 119 Resolving the incomplete Transfer problems _____________________________ 121 Resolving an incomplete transfer on the leading edge problem _______________[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 4 Adjusting for the Resin Dither _________________________________________ 191 Using the Print Both Sides option ______________________________________ 192 Using the Split 1 Set of Ribbon Panels option _____________________________[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 5 Selecting the Sensors button and Defaults button __________________________ 243 Section 5: Cleaning ____________________________________________________ 244 Using the Required Supplies __________________________________________ 2[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 6 Replacing the HDP 800 Series Ribbon Hub ______________________________ 294 Replacing the HDP 800 Series Ribbon Take up Roller Hubs _________________ 313 Replacing the HDP 800 Series Film Supply Hub __________________________ 315 [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 7 Replacing the Encoder Card Sensor (140407) _____________________________ 364 Power Assembly Components Replacements _______________________________ 365 Replacing the Power Switch (120011) ___________________________________ 365 R[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 8 Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF __________ 449 Aligning the Print Offset _____________________________________________ 450 Setting the Transfer TOF _____________________________________________[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 9 Appendix B: Technical Updates _________________________________________ 535 Appendix C: Miscellaneous _____________________________________________ 535[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 10 Section 1: Specifications The purpose of this section is to provi de the User with speci fic information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP  800 [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 11 Regulat ory Complianc es Term Description CSA The Printer manufacturer has been authorized by UL t o represent the Card Printer as CSA Certified under CSA Standard 22.2. File Number: E145118 FCC The Card Printer complies wi th t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 12 Technica l Specifications Term Description Accepted Standard Card Sizes HDP820/820-LC: • CR-80: 3.375 in. x 2.125 in. (85.6m m x 54mm) (corresponds to ID1) • CR-90: 3.63 in. x 2.37 in. (92mm x 60 mm) • CR-100: 3.88 in. x 2[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 13 Technical Speci fications (continued) Term Description Display User -friendly, SmartScreen LCD Control Panel; LED display on Card Lamination Module. Encoding Opt ions • ISO M a gnetic Stripe Encoding Module, dual high- and low[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 14 Technical Speci fications (continued) Term Description Maximum Accep ted Card W idth Range (HDP825/825-LC only) 2.125 in. to 2.63 in. (54 mm to 67mm). Maximum Accep ted Card Length Range 3.375 i n. to 3.88 in. (85 .6mm to 98.5 m[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 15 Technical Speci fications (continued) Term Description Print Ribbon Optio ns • Full color, YMC, 700 prints • Full color with resin black, YM CK, 250 or 500 prints • Full color with two resin bl ack Panels, YMCKK, 400 print[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 16 Functiona l Spec ifications The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable dire ct-to-card print quality f or dye-sublimation and resin t hermal transfer. The Card Pr[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 17 Printer Com ponents: A ccess Card Slot to Pa r allel Int erface Port Component Description Resin T hermal Trans f er Resin Thermal Transfer is the print method the Printer uses to print sharp black text and crisp bar codes that [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 18 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Component Description Card Output Guide If the Printer is equipped w ith an optional Card Output Stacker, adjust the stacker's Card Output Gu[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 19 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Component Description Film Tension Knobs Allows you to manually tighten the HDP film a fter loading or whenever the Transfer Station is opened, as[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 20 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Component Description Front Access Door Opens to allow access to the inside of the Printer. LCD Display Di splays the current status of the Printe[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 21 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued Component Description Scroll Buttons Used to scroll through menus and sub-menus an d to adjust certain menu options. Trans f er S tation Trans f ers[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 22 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Component Description Card Thickness Adjustment Knob Adjusts the Printer to feed varying card thicknesses. Card Cleaning Assembly Automatically cl[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 23 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Component Description Release Lever Locks and unlocks the Print and Transfer Station s so they can be opened and closed. ( Note: This lever must b[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 24 Printer Compo nents: A ccess Card Slot t o Paral lel Interface Port (con tinued ) Refer to the previous t able. LCD Di splay LED Li ght Sof tkey But tons Card Cl eani ng Assembly Card Input Ho pper Card Thickness Adj ustmen t Kn[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 25 Pri nter Component s: LCD and Softke y Contr ol Pa d The Printer provides a four line, eighty (80) character LCD Displays that can communicate helpful information about the Printer's operation. • The top three lines of th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 26 Printer Components : LCD and Softkey Control Pad (continued) Component Description Ready/Printer Open Screens Once the Printer has finished its system check and w ith the Print and Transfer Stations closed, the Printer will disp[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 27 Printer Components : LCD and Softkey Control Pad (continued) Component Description Print St atus Screen During operation, the LCD w ill indicate the current Print Status by showing you the area of the Printer that is active. It [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 28 Printer Components : LCD and Softkey Control Pad (continued) Component Description The Cancel button Use this button to cancel print jobs and reset the Printer for the next p rint job. • Thi s Cance l function will cancel all [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 29 Printer Components : LCD and Softkey Control Pad (continued) Component Description Error /Atten tion Screens The Printer is capable of communicating tw o similar yet different types of messa g e or prompt sc reens: The first is [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 30 Printer Components : LCD and Softkey Control Pad (continued) Component Description Access Card Slot This is the slot in w hich a SmartGuard Access Card is inserted i f you are using the Printer's SmartGuard Security Feature[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 31 Pri nter Component s: Centroni cs-T ype Parallel I nterface The Card Printer is equipped w ith a standard 8-bit centronics-type parallel interface port. ( Note: This communication port is the means thr ough which the Printer rec[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 32 Pri nter Component s: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-s ublimation and the resin thermal transfer print [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 33 Pri nter Component s: Blank Car ds Caution: Never run cards with a conta minated, dull or uneven surface through the Printer. Printing onto suc h cards w ill ultimately lead to poor print quality. Alw a ys store the card stock i[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 34 Pri nter Component s: Card Input Hoppe r (HDP8 20/820-LC) Type Description Card Input Hopper (HDP820/820- LC printer) The Card Input Hopper i s where cards are initially loaded for printing. The Printer's hopper provides a [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 35 Pri nter Component s: Card Input Hoppe r (HDP8 25/825-LC) Type Description Card Input Hopper (HDP825/825- LC printers) The Card Input Hopper i s where cards are initially loaded for printing. Your printer's hopper provides [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 36 Pri nter Component s: Card Output Hoppe r Type Description Card Output Hopper All standard HDP Card Printers provide a 100 -card capacity Card Output Hopper (based on a standard 30 mil card thickness). ( Note: This hopper stores[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 37 Pri nter Component s: Lamina tion Roll er Danger: The Printer’s Lamination Roller can reach temperatures excee ding 350 degree F (175 C). Use e xtreme caution when operating the Laminator. N ever touch the Lamination Roller un[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 38 Revie w ing the Ca rd Lamina tion Mod ule Danger: The Printer’s Lamination Roller can reach temperatures excee ding 350° F (175° C). Use extreme caution w hen oper ating the Laminator. Never touch the Lamination Roller unles[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 39 Review ing the Lamina tion Top Cover and Station Component Description Reference Lamination Top Cover Opens to allow access to the Lamination Station, overlaminate and card path. See the Opening the Card Lamination Module proced[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 40 Review ing the Secur ing Latc hes and Lamination LE D Light Component Description Reference Securing Latches Locks the Lamination Station securely in place when closed. See the Using the Lamination tab (o nly with the Card Lamin[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 41 Review ing the Cancel button Component Description Reference Cancel Button The Cancel button serves to cancel the current Lamination job and reset the Card Lamination Module for the next Lamination job. • If a card is left wi [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 42 Review ing the Resume ( pause) but ton Component Description Reference Resume (pause) button Press the Resume button to resume operation after an error condition is cleared. • If an error occurs, the Lamination Module's L[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 43 Review ing the Rejecti on Card Hopper and Card Output Hopper Component Description Reference Rejec tion Card Hopper The Rejection Card Hopper helps to separate potentially bad cards from a stack of good cards, whi ch eject int o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 44 Review ing the Module and Pr inter inter action Term Description Reference Module and Printe r inter actio n The Card Lamination Module w or ks in conjunction with the Printer to apply a variety of different overlaminates to pri[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 45 Review ing the Module and LCD Di spla y inter acti on Term Description Reference Module and LCD Display inter actio n For ease of operation, the Card Lamination Module works in tandem w ith the Printer's LCD Display to comm[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 46 Revie w ing the M odu le’s Programme d Default Te mperature Term Description Reference Progra mmed Default Tempe rature Upon initial power up, the Lamination Module is programmed to heat the Lamination roller up to its def aul[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 47 Review ing the Lamina tor Temper ature Adjustm ent Term Description Reference Laminator Tempe rature Adjustment To change the t emperature of the Lamin ator, a djus t its te mpera ture through the Lamination tab within the Print[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 48 Revie w ing the Ov e rlamina tes IMPOR TA NT! Fargo Card Printers require highly specialized overlaminates to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 49 Review ing the CR-90 or CR-1 00 Patch Size Term Description Cross Reference CR-90 or CR-100 PolyGuard Overlaminate is available in a standard CR-80 patch siz e as well as a CR- 90 and CR-100 patch size f or laminating oversized [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 50 Section 2: General Troubleshooting The purpose of this section is to provide the User with specific procedures relating to the LCD/SmartGuard Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printi ng Proces[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 51 Rev iewing LCD Messag es (cont inued) Message Cause Solution Card J am: Mag A card is jammed in the magnetic encoding area of the Printer. See the Removing the Card jam in the Printer’s Magnetic Encoding Area in Section 2, pa [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 52 Rev iewing LCD Messag es (cont inued) Message Cause Soluti on EE Memory Error Perman ent c ircu it Bo ard memory i s bad. See the Resolving t he EE Chec ksum E rror procedure in Section 7, page 438. Eject ing Used Car d The syst[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 53 Rev iewing LCD Messag es (cont inued) Message Cause Soluti on Film Low The HDP Film wi ll soon run out. Install new film and press Resume to continue. If this appears as an error, see t he the Resolving the Film Sensor errors p [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 54 Rev iewing LCD Messag es (cont inued) Message Cause Solution Mag Encode Failed The magnetic stripe was not encoded properly. See the Resolving the Fail ed Magnetic Encode Error M es sage procedure in Section 2, page 77. Multiple[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 55 Rev iewing LCD Messag es (cont inued) Message Cause Solution Pause... Indicates the Printer is paused. See Printer Components: LCD and Softkey Control Pad in Section 1, page 25. Print D ata The prin t da ta se nt to the Printe r[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 56 Rev iewing LCD Messag es (cont inued) Message Cause Solut ion Realigning Film Indicates the Printer is aligning the HDP Film to the proper position for printing. Usually occurs after the Printer has finished a p rint job. No act[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 57 Rev iewing LCD Messag es (co ntinu ed) Message Cause Solut ion Trans f er W arm ing The Transfer Roller is warming to t he proper temperature. No action required. Unable To Feed Card The Printer is unable to feed a card from the[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 58 Revie w ing Sma rtGuard™ E rror and Statu s Messages Message Cause Solution Access Card Deleted The data on the Smart Guard Access Card was successfully deleted. Press the OK button to continue. Access Card Ready The SmartGuar[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 59 Rev iewing Smart Gua rd™ Erro r and Statu s Messag es (Cause an d Solut ion Table) (cont.) Message Cause Solution Smar tGuard Disabled Indicates that the SmartGuard Security Feature has successfully been disabled. Indicates th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 60 Communi cation s Errors Resolvi ng the Communi cation Err ors Symp tom(s): Incorrect output, com munications error on PC or Printer, stalling, no response from Printer, no job printed or paper out error. Step Procedure 1 Confir [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 61 Resolving the Communic ation Errors (continued) Step Procedure 4 Determine if there is interference from an external devi ce. a. Do not use an A/B switch box, don gle key or other peripheral in line wi th the parallel cable. b. [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 62 Resolving the Communic ation Errors (continued) Step Procedure 7 Determine whether there is adequate or inade quate hard drive space. Caution: A large volume of temporar y files on the computer can cause communica t ions errors.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 63 Firmw are Errors Resolvi ng the Upgra de Failed err or Symp tom: An Up grade Failed error is displayed on the LCD durin g the upgrade process Step Procedure 1 Determine if there is interference from an external devi ce. a. Do no[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 64 Resolving an Upgrade Fa iled error (continued) Step Procedure 3 Ensure that the proper procedure is being used . a. Be sur e to follow the instructions on the attached HDP F irmware Upgrade Guide to insure that the correct data [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 65 Card Feedi ng Errors Resolvi ng the Card Feedi ng probl em (HDP820/ 820-LC) Symp tom: Two or more cards are feeding at the same time or cards a re not feeding properly Step Procedure 1 Remove the stack of car ds. ( Note: Ensure [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 66 Resolving a Card Feeding proble m (HDP820/820-LC) (continued) Step Procedure 3 W hen loadi ng cards, ensure that Card Thickness Adjustment Knob is properly set to ensure that the Printer feeds in only one card at a time. a. Open[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 67 Resolving a Card Feeding proble m (HDP820/820-LC) (continued) Step Procedure 4 Clean the Cleaning Rollers. a. O pen the Front Access Door of the Printer. b. Depres s the Cleaning Rol ler Lock. c. Pull the Cleaning Roll er Assemb[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 68 Resolvi ng the Card Feedi ng Error s (HDP825/ 825-LC) Symp tom: Two or more cards feed at the same time or the ca rds will not feed at all. Step Procedure 1 Clean the Input Roller. a. O pen the Printer's top co vers and rem[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 69 Resolving the Card Feedi ng Errors (HDP825/825-LC) (continue d) Step Procedure 2 Ensure the Card Thickness Lever is set correct ly, as shown below. a. Pre ss the Card Thickness Lever Lock and then push the Card Thickness Lever u[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 70 Resolving the Card Feedi ng Errors (HDP825/825-LC) (continue d) Step Procedure 3 a. Check f or static build up between cards. ( Note: Occasionally, a s tatic charge will build up between the surfaces o f two or more cards causin[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 71 Resolvi ng the stalle d Cards on or at the Fe ed Rollers Step Procedure 1 Clear the stalled card. a. O pen the Print and Transfer Station. b. Use t he arrow s on the LCD panel to mov e the card forward or backw ard to free th e [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 72 Resolvi ng the Fli pper Alignment E rror Mess age Symp tom: A Flipper Alignment error was display ed on the LCD. Step Procedure 1 Check for any obstruction. a. Open the Front Access Door. b. Ensur e that there are no obst ructio[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 73 Resolvi ng the Cards bei ng fed improper ly off the Fli pper Tabl e Symp tom: Cards feed off the Flipper Table over the card feed path or un der the card feed path. Step Procedure 1 Adjust the Flipper Offset. a. Select Menu on t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 74 Resolvi ng the Card Jam Error Message Symp tom: If a card becomes ja mmed inside the Printer, the LCD Display will indicate approximately where it is jammed. At this poin t you can either try to correct the problem and continue [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 75 Resolvi ng the Card Jam : Lam Error Mess age Symp tom: The Card Jam: Lam Error is displayed on the LCD. Step Procedure 1 Look for a jammed card in the P rinter. a. Open th e P rinter’ s top cov er. b. Remove the ribbon from th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 76 Magnetic Encoding E rrors Symp tom: Either (a) no output is encoded, (b ) it is unable to read encode d data on card or (c) an LCD erro r occurs . Resolvi ng the No ENC Response E rror Mess age Step Procedure 1 Verify connection[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 77 Resolvi ng the Failed M agnetic Encode Error Mess age Symp tom: The magnetic stripe was not encoded properly . Step Procedure 1 Check to ensure that the cards are loaded w it h the magnetic stripe facing dow n and tow ards the b[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 78 Removing the Card jam in the Pri nter’s Magnet ic Encoding A r ea Symp tom: A card is jammed in the magnetic enc odin g area of the P rint er. Step Procedure 1 Clear the jammed card. a. O pen the Print and Transfer Station. b.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 79 Resolvi ng the Printer being unabl e to read Encoded M agnet ic track Data pr oblem Step Procedure 1 Verify that the cards are loaded prope rly with the magnetic stripe facing down and towards the back of the Printer. 2 Verify t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 80 Resolvi ng the magneti c stri pe Data being pri nted on a Card problem Step Procedure 1 Confirm that the application is formatting the magnetic string correctly. See the Sending the Track Information procedure in Section 3, page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 81 E-card E ncod ing Errors Resolvi ng the Job Mi smatch err or Symp tom: The Job Mismatch error is display ed on the LCD whi le running a batch print job with E-ca rd Encoding Step Procedure 1 Cancel the current print job. 2 Remov[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 82 Removing the Card jam in the Pri nter’s Sm art Card Encoding A rea Symp tom: A card is jammed in the s mart card encod ing a rea o f the Printer . Step Procedure 1 Clear the jammed card. a. O pen the Print and Transfer Station[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 83 Resolvi ng the No Prox Enc oder Error Me ssage Symp tom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type. Step Procedure 1 Verify that the LCD Settings are correct. a. Press Selec[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 84 Resolving the Failed Smart Encod e Error Mess age Symp tom: The card's smart chip was not encoded properly . Step Procedure 1 Check to ensure that the cards are l oaded with the smart chip facing up and are being fed into t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 85 Prin ting P rocess Er rors Resolvi ng the Ribbon Alignme nt Error Messa ge Step Procedure 1 Check that the ribbon is loaded prope rly and completely seated on the Hubs. 2 Check that the marks on the ribbon are complete. 3 Check [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 86 Resolvi ng the Print Ri bbon Jam Symp tom: If the print ribbon becomes s tuck to the HDP film or jammed inside the Printer, the LCD Display w ill indicate that it is jammed. Re fer to the following steps to clear the jam: Step P[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 87 Resolvi ng the Print Ri bbon Out Error Message Symp tom: The Print Ribbon has run out. Step Procedure 1 Install a new ribbon and press Resume to continue. Resolvi ng the Wrong Pr int Ribbon Er ror Message Symp tom: The Print Rib[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 88 Resolvi ng the Unknow n Ribbon T y p e Error Mes sage Symp tom: The Printer is unable to de termine the type of ribbon installed. Step Procedure 1 Verify the r ibbon type. a. Ensur e that the print ribbon installed in the Printe[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 89 Resolvi ng the Printer pausi ng between Panel s problem Symp tom: The Printhead Fan is not operating properly. Step Procedure 1 Confir m tha t the fan ope rate s co rrectl y. a. Upon power up, the f an should run m omentarily an[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 90 Resolvi ng the Printhea d Temp Err or Message Symp tom: The Printhead temperature regulator is not functioning properly . Step Procedure 1 Reboot the Printer. • If the problem persists, remove the P rinthead and ensure that th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 91 Transfer Pro cess Erro rs Resolvi ng the Upper and Lower Film err ors Symp tom: Lower or Upper Film Sen sor may have failed. Step Procedure 1 Verify if the Lower Film Sensor (840199) has failed. a. Check t he voltage for the Fi [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 92 Resolving the Upper and Lowe r Film errors (continued) Step Procedure 5 Verify Film placement on the core. a. Remove the transfer f ilm from the Pr inter. b. Ensure that the f ilm is straight on t he core. c. If the film is not [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 93 Resolvi ng the Film Sensor err ors Step Procedure 1 Check t hat all LCD sett ings are set a s follows: • Film Drive: 0 • Ribbon Drive: 0 • Transfer Tens ion: +5 • Ribbon Tension: +5 ( Technician Note #1: Transfer tension[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 94 Resolving the Film Sens or errors (continued) Step Procedure 3 Check for cracked Film Drive Hubs (D840952). ( Note: A cracked Fil m Drive hub will not allow the film to be moved at the appropriate speed re sulting in Sens or err[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 95 Resolving the Film Sens or errors (continued) Step Procedure 4 Check for broken Lamination Roller Cover Hinges. ( Note: A broken Lamination Roller Cover Hinge (840255) w ill not allow the Lamination doors to open properly which [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 96 Resolving the Film Sens or errors (continued) Step Procedure 5 Check the covered and u ncovered voltages of the Lower Film Sensor (840199). This can be measured at J65 Pi n 8 on t he Lamination circuit Board (140402). • W he n[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 97 Resolvi ng the Transfe r Cooling e rror Symp tom: The LCD indicates a Transfer Cooling error f or an extended period of time. Driv er Settin gs may be too e xtreme . Step Procedure 1 Veri f y if th e D rive r setti ngs are too e[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 98 Resolvi ng the Card Jam Error Message Symp tom: Card may be b loc k ed o r rest ricted in the Trans fer Stati on. Step Procedure 1 Continue printing with the same card by leav ing the power ON and openin g the Print S t ati on a[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 99 Resolvi ng the Temper atur e Timeout Err or Message Step Procedure 1 Run a self-test from the Printer a. Select Menu from the LC D. b. Selec t Print Test Ima ge from the me nu. c. Se lect G ray/A lign Sel f test from the M enu. [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 100 Resolvi ng the Output St acker err ors Symp tom: The Cards feed into the Output Stacker, but they a re not lifted up into place. Step Procedure 1 Check operation with these steps. a. Reset the power on the Pri nter. b. Visually[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 101 Card La mination Er rors Resolvi ng the Overl aminat e Jam Symp tom: This section only applies if the Printer is e quipped with an optional Card Lamination Module. If the ov erlaminate becomes stuck to the card or jam med insid[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 102 Resolv ing the Ov erlaminate J am (continu ed) Step Procedure 4 a. O nce the jam is cleared , replace the media and close the Lamina tion Module. b. Press the Lamination Module's Resume button to re try Lamination (dependi[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 103 Resolvi ng the Card Lami nation Pl acement err ors Symp tom: The PolyGuard Overlaminate is not centered horiz ontally on the card Step Procedure 1 Adjust the Lamination TOF a. Select MENU , Setup Printer and Lamination T OF . b[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 104 Reso lving th e Lam E rror/O ut Erro r Messag e Symp tom: The Printer s eems to skip PolyGuard ov erlaminate pat ches or simply wind the overlaminate until the Printer's Ready LED flashes. Step Procedure 1 Check that the p[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 105 Resolving the Lam Error/ Out Error Message (continue d) Step Procedure 3 Check the Laminate Ribbon Clutch to determine if it is too loose . a. Remove the back cover. b. Use a 7/16” wrench to tighten the nut on the end of the [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 106 Resolvi ng the Lami nati on (not adheri ng to the card surfac e) proble m Symp tom: The Lamination w ill not transfer to the card or is easily peeled off the card. Step Procedure 1 Ensure the Card quality by verif ying that the[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 107 Resolving the Lamination (not adhe ring to the card surface) probl em (cont.) Step Procedure 2 Check the Lamination Temperature. a. Open the Printer Control Panel f rom the Computer. • If using Windows 98Se/ME, right clic k o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 108 Diagnosing the Image P roblems Resolvi ng the Pi xel failur e problems Symp tom: A thin line or scratch t ravels the entire length of the card. Step Procedure 1 Check the card stock for scratches. Replace the cards (as needed).[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 109 Resolving the Pixel failure problems (continued) Step Procedure 5 Clean the Platen Rollers. a. Leave the Print er power ON and open the Print and T ransfer Stations. b. Remove the print ribbon and HDP Film. c. Locate the Print [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 110 Resolving the Card su rface debr is problems Symp tom: Prints have "spots" (white or colored voids) and/or dust on them. Step Procedure 1 Be sure the cards are cle an and stored in a dust- free environment. Caution: C[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 111 Resolving the Card surfac e debris problems (continued) Step Procedure 3 Clean the Cleaning Rollers. a. O pen the Front Access Door of the Printer. b. Depres s the Cleaning Rol ler Lock. c. Pull the Cleaning Roll er Assembly ou[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 112 Resolving the Card surfac e debris problems (continued) Step Procedure 4 Clean the Platen Roller. a. Leave the Print er power ON and open the Print and T ransfer Stations. b. Remove the print ribbon and HDP Film. c. Locate the [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 113 Resolvi ng the incorr ect Image Darkness pr oblems Symp tom: Printe d ca rds are too dark or t oo li g ht . Step Procedure 1 Run a self-test from the Printer. a. Select Menu from the LC D. b. Selec t Print Test Ima ge from the [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 114 Resolv ing the inco rrect Imag e Darkn ess pr oblems ( contin ued)[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 115 Resolvi ng the Ribbon w rinkle problem s Symp tom: Printe d ca rds hav e off-colo red l ines or s treaks on t he m. Step Procedure 1 Confir m tha t the P rinter is us in g the most c urren t Driv er from: http ://ww w.fargo.c o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 116 Resolving the Ribbon w rinkle problems (continued) Step Procedure 5 Check the Printhead and Printhead M ount ing Bracket for debris and burrs. 6 Adjust Printhead Bracket Adjustment Screws. ( Note: T hese can be found on the bac[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 117 Resolvi ng the excess ive Resi n Printing probl ems Symp tom: Black resin text and b arcodes appear smeared or t oo thick. Step Procedure 1 Reduce the Resin Heat setting w ithin the Image Color tab of the P rinte r Dri ver a. O[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 118 Resolvi ng the incompl ete Resi n Printing pr oblem s Symp tom: Black resin tex t and barcodes appear faded or too light. Step Procedure 1 Reduce the Resin Heat setting within the I mage Color tab o f the P rinte r Dri ver a. O[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 119 Resolvi ng the HDP Fil m wrinkle pr oblems Symp tom: HDP Film is creased or wrinkled on the printed card. ( Note: HDP Film wrink le will appear clear or look as though the enti re image is wrinkled. Alternately, ribbon wrinkle [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 120 Resolving the HDP Film wri nkle problems (continued) Step Procedure 4 Adjust the Film Tension. a. Select Menu from the LC D. b. Select Set up Printer and then select Film Tension. c. In increments of one, lower the Film Tension[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 121 Resolving the incomp lete Transfer problems Symp tom: Printed image has ragged edges; H DP Film seems to have pe eled off. Step Procedure 1 Ensure that the Lamination Roller makes uniform contact with the card. a. Conf irm that[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 122 Resolvi ng an incomple te trans fer on the leadi ng edge problem Symp tom: If incomplete transfer is limited to the leading edge, the Transfer Tension is se t too high. Step Procedure 1 Decrease the Transfer Tension throu g h t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 123 Resolvi ng the Image Pl acement probl ems Symp tom: Printing is c ut off or is not cen tered on the card or a whi te border appears. Step Procedure 1 Verify that the HDP Film spools are wound evenly. a. If t he spools are wound[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 124 Resolving the Image Placem ent problems (continued) Step Procedure 6 Confirm that the card is feeding straight into the P rint section. a. Check t o ensure that the Card Size Knob in the b ase Module is set to the proper card s[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 125 Resolving the Image Placem ent problems (continued) Step Procedure 7 Confirm that the Flattener is not impeding the ca rd. a. Manually f eed a card i nto the Printer using the Forw ar d and Back buttons on the display. ( Note: [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 126 Resolving the Image Placem ent problems (continued) Step Procedure 11 See Print O ffset, Tran sfer Te nsion , Tran sfer TOF (Top of Form ) and Tran sfer EOF (End of Form) Alignment procedure in Section 8, pa g e 449, to adjust [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 127 Resolvi ng the poor Im age Qualit y probl ems Symp tom: Photos on the cards loo k pixilated or grainy, as shown below . Step Procedure 1 Use a high-resolution, 24-bit color image to alw ays c apture an image at a 24 -bit color [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 128 Resolvi ng the Image was hout on Film probl ems Symp tom: The Image appears to not be co mpletely printed on Film. Step Procedure 1 Verify that the upper and middle M odules ar e seated properly and are completely locked down. [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 129 Resolvi ng the Regi strati on problem s Symp tom: Colors are shi fted slightly in the image creating colored edges or poor resolution. Step Procedure 1 Calibrate the Upper Film Sensor (to ensure prope r calibration). a. Positio[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 130 Resolving the Registrati on problems (continued) Symp tom: Colors are shi fted slightly in the image creating colored edges or poor resolution. Step Procedure 4 Determine if the Printhead pressure is too high o r too low. a. Re[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 131 Resolvi ng the Card Skew ed Image pr oblems Symp tom: The self-test image appears skewed o n t he card. Step Procedure 1 Determine if the film is tracking sidew ays. a. O pen the Lamination station and reload the Transfer Film [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 132 Prin ting a T est Imag e Step Procedure 1 Choose Pr int Te st Im age to select a preset test i mage. ( Note: T hese images help to determine if the P rinter is functioning properly.) 2 Scroll to t he desired test imag e from th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 133 Review ing the Color /Resi n YMCK Self-Tes t Step Procedure 1 Use this card to determine Ima ge Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel i s pr inting properly. ( Note: The[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 134 Review ing the Card Count Sel f-Tes t Step Procedure 1 Use this card to view counts for Card Count (CC), Pass Count (PC), Trans fer Count (TC) and Lamination Count (LC). • The Card Count is the total number of cards the Print[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 135 Review ing the Lamina tion Color /Resin YM CK+L Self-Test Step Procedure 1 Use this card to determine Lamination Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel is printing proper[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 136 Section 3: Card Lamination Modul e The purpose of this section is to provi de the User with speci fic information on Printer adjustment procedures. Safet y Messa ges ( re vie w carefu ll y) Symbol Critical Instructions for Safe[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 137 Opening t he Card Laminat ion Module Step Procedure 1 Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position. ( Note: T he Top Cover is designed to hold its[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 138 Opening the Card Lamination Module (continued) Step Procedure 2 Open the Lamination Station by l ifting up on the blue Securing Latches. P u ll the Lamination Station up and back into its fully upright position. Note the Lamina[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 139 Opening the Card Lamination Module (continued) Step Procedure 3 To close the Lamination Station, push the Lamina t ion Station down until its blue Securing Latches close securely. ( Note: The Lamination Station must be cl osed [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 140 Loading the Overlami nate The loading process for both the T hermal Transfer Film and the PolyGuard Overlaminate material is the same. Refer to the followi ng steps to load either type of overlaminate into the Printe r. Danger:[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 141 Loading the Overlaminate (conti nued) Step Procedure 4 a. Place the s upply end o f the overlaminate roll in betw een the two black Lamination Drive Hubs. ( Note: The smaller Lamination Drive Hub closest to the front of the Lam[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 142 Loading the Overlaminate (conti nued) Step Procedure 5 a. Place the take-up end of the roll in between the two black Lamination Drive Hubs located on the far le f t-hand side of the Lamination Module's interior. b. Load t [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 143 A djusting the C ard Lam in ation Mo dule The HDP800 Series Card P rinter supports the attachment of an optional C a rd Lamination Module. This Module can be o rdered pre-installed on the Printer from the factory or can be orde[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 144 A djusti ng the Card Flattene r (continued) Step Procedure 3 If laminated cards are bowing upward, turn the C ard Flattener Adjustment Knob clockwise. ( Note: This pushes the flattener roller dow n t o increase the reverse bend[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 145 Adjusting t he Card Gui de Rail If applying PolyGuard Overlaminate, you may find that the individual patch from the overlaminate roll may be off-center when applied to a card. ( Note: Although the patch placement will vary sli [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 146 A djusti ng the Card Guide Ra il (continued) Step Procedure 3 Slightly loosen the two screw s which fasten the Card Guide Rail to the Printer's main chassis. 4 If the PolyGuard patch is being placed more toward a card&apos[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 147 A djusti ng the Card Guide Ra il (continued) Step Procedure 5 If the PolyGuard patch is being placed more toward a card's bottom ed ge (as shown), move the Card Guide Rail slightly toward the front of the Printer (opposite[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 148 A djusti ng the Card Guide Ra il (continued) Step Procedure 7 Once the adjustment is complete, be sure that the card is not binding between the Card Guide Rail and the Internal Card Guide. ( Note: Dependin g upon how much you a[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 149 Adjusting t he Inter nal Card Gui de The Internal Card Guide is w hat holds the card in position as it feeds through the Card Lamination Module. This guide is factory-set to handle standard CR-80 siz ed c ards. To adjust t his [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 150 A djusti ng the Internal Ca rd Guide (continued) Step Procedure 2 Adjust the Internal Card Guide according to the card size on w hich you intend to pri nt and la minate (CR-80 , CR -90 o r CR-100 ). U se the card siz e markin g[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 151 A djusti ng the Internal Ca rd Guide (continued) Step Procedure 3 To verify proper adjustment, feed a blank card into the M odule by insert ing it through the output hopper and reverse feeding it by press ing the Lamination Mod[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 152 Attaching t he Card Lami nation M odule The Card Lamination Module can be attached as a field upgr adeable option. ( Note: This can typically be done in 30 minutes or less and w ith no other tools than a Phillips screw Driver.)[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 153 Attaching the Card Lamina tion Module (continued) Step Procedure 4 Remove the three (3) screw s fastening the Card Output Hopper's main enclosure to the Printer. Continued on the next page Rem ove 3 scr ews[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 154 Attaching the Card Lamina tion Module (continued) Step Procedure 5 Remove the four (4) black screw s fastening the Card Output Hopper's main enclosure to the black Baseplate. Continued on the next page Remove 4 screws[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 155 Attaching the Card Lamina tion Module (continued) Step Procedure 6 Remove the Card Output Hopper's main enclosure by lifting it up and off of the Printe r. Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 156 Attaching the Card Lamina tion Module (continued) Step Procedure 7 Remove the one (1) screw which fastens the Card Output Bin to t he Baseplate and lift the bin up and o ff of the Printer. Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 157 Attaching the Card Lamina tion Module (continued) Step Procedure 8 In all, eight (8) screws, the Card Output Hopper's main enclosure and the Card Output Bin should now be re moved from the Printer. ( Note: Set the se i tem[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 158 Attaching the Card Lamina tion Module (continued) Step Procedure 10 a. Connect the Lamination M odu le's Power Cable to the Printer's Pow er Port. ( Note: Both are labeled with a red Power label.) b. Push f irmly to e[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 159 Attaching the Card Lamina tion Module (continued) Step Procedure 11 Connect the Lamination M odule's Communicat ion Cable to the Printer's Communication Port. ( Not e : Bot h are labeled w i th a green COM label.) Pus[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 160 Attaching the Card Lamina tion Module (continued) Step Procedure 14 Insert three (3) screws into the top o f the Card Lamination Module, show n below. Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 161 Attaching the Card Lamina tion Module (continued) Step Procedure 15 Insert one (1) black screw into the bottom, front of the Card Lamination Module, as shown below. Continued on the next page Inser t 1 screw[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 162 Attaching the Card Lamina tion Module (continued) Step Procedure 16 Insert two (2) screws into the bottom, rear of the Card La mination Module, as shown below . Continued on the next page Inse rt 2 screws[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 163 Attaching the Card Lamina tion Module (continued) Step Procedure 17 Move the Printer's Release Lever to the Unlocked position and close the P rint Station and Transfer Station. 18 Installation of the field upgradeable Card[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 164 Section 4: Printer Adjust ments The purpose of this section is to provi de the User with speci fic information on Printer adjustment procedures. Safet y Messa ges ( re vie w carefu ll y) Symbol Critical Instructions for Safety [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 165 IMPOR TA NT! Fargo Card Printers require highly specialized Print Ribbons to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this re[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 166 Adjusting t he Card Input Guide W hen loadi ng cards, it is important that the C ard Input Guide rests securely against the stac k of cards to ensure consistent feeding. Step Procedure 1 Before moving t he Card Input Guide, loo[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 167 A djusti ng the Card Input Guide (c ontinued) Step Procedure 2 Open the Card Input Hopper Door and locate the Card Input Guide closest to the fron t of the Pri nter. Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 168 A djusti ng the Card Input Guide (c ontinued) Step Procedure 3 Adjust this guide is adjustable and move i t slightly to the left or right. Push the Card Input Guide out o f the way and i nsert a stack of at least 10 0 cards. Co[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 169 A djusti ng the Card Input Guide (c ontinued) Step Procedure 4 Push the Card Input Guide back in to position so that it rests flush against the side of the card stac k . 5 Once the Card Input Guide is ad justed properly, retigh[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 170 Adjusting t he Card Sta cker Output Guide Step Procedure 1 Open the Card Output Hopper Door and loca t e the Card Stacker Output Guide clos est to th e fron t of the Prin ter. • Adjust the stacker's Card Output Guide to [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 171 A djusti ng the Card Stacker Output Guide (continued) Step Procedure 2 This guide is adjustable. Move the Card Output Guide to the CR-80, CR-90 or CR-100 setting acco rding to the specific size of the cards. Continued on the ne[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 172 A djusti ng the Card Stacker Output Guide (continued) Step Procedure 3 Close the Card Output Hopper Door. ( Note: To make sur e the cards r emain neatly stacked in the Card Output Hopper , always keep the hopper door closed dur[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 173 Adjusting t he Inter nal Card Gui de Adjust the Printer's Internal Card Guide to the proper card size prior to printing to ensure consistent card feeding throughout the printing process. If you do not set this guide prior [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 174 A djusti ng the Internal Ca rd Guide (continued) Step Procedure 3 Pull the Internal Card Guide tow ard the front of the Printer until it stops. Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 175 A djusti ng the Internal Ca rd Guide (continued) Step Procedure 4 W hile holdin g the guide forward, lift the Card S ize Adjustment Knob up and rotate it to the desired C R-80, CR-90 or CR-100 position. 5 Release the Internal C[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 176 Adjusting t he Card Thic kness Knob W hen loadi ng thicker or thinner cards, it is important that the Card Thickness Adjustment Knob be set accordingly to ensure the Printer feeds only one card at a time. ( Note: If the Printer[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 177 Fine-Tunin g the C ard Se parator A djustment A ssembly (D 84099 5) See Dra w ing D8 4108 7. The height of the Card In put Guide may need to b e fine-tuned to accommodate a speci fic card thickness. T he example given below des[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 178 Prin ting o n Alternate C ard s tocks Sele cting the Right Cards and opti mize the HDP Pri nt Process In order to optimize the HDP Card Printer’s capabilities for cards with hard-to-print surfaces, we recommend evaluating the[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 179 Selecting the A ppropriate HDP Pr inter D river settings Fargo offers two types of PVC cards: glossy UltraCard™ cards and m atte-finished HDP- PVC Cards. • Defau lts: The HDP P rinter Driver software has default Transfer Te[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 180 Selecting the a ppropriate HDP Printer Driver se ttings (continued) Card/Ribbon Type Transfer Temp Transfer Time Flattener Temp (1) UltraC ards-Glos sy PVC + non-H Panel ribbon 175º 2 seconds/inch Dual Si de: 75º Single Side:[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 181 Conducting t he Tape Adhesion Test It is important to conduct Tape adhesion tests because Fargo cannot be certain whi ch transfer temperature and Dwell Time w ill work best (when printing cards other than UltraCard or HDP-PVC) [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 182 FA IL: Signif icant transfer to tape PA SS : Very slight transfer to tape PA SS : A bsol utely NO transfer to tape 1 2 3 Conducting the Tape adhes ion Test (continued) Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 183 Conducting the Tape adhes ion Test (continued) Step Procedure 4 Visually examine the card and the strip o f tape pulled from the card, to see if any portion of the HDP Film was removed from the c ard. • If any residue (e.g., [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 184 Printer Driv er Options Insta lling P rinter Dr iver Updat es Occasionally, new Printer Driver versions are released whi ch have new or updated features. Before installing an updated Printer Driver version, alw ays delete the e[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 185 Installing Printe r Driver Updates (continued) Step Procedure 6 Click o n Bro w se , navigate t o the folder cont aining the Print er Driver files you just downloaded and unzipped and clic k on OK . Click o n OK a g ain to clos[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 186 Setti ng Up the Prin ter Dri ver Once the appropriate Printer Driver for the compu ter has been installed, you w ill need to set the Driver up with the pr oper print options. To open the Printer Driver setu p window, please ref[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 187 Using the Devic e Options tab The HDP825-LC Card Printer Printing Preferences w indow is used throughout this section for consistency within this document for the entire HD P 800 Series. See the HDP 820, HDP820-LC and HDP825 Ca[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 188 Adjusting t he Ribbon T ype Use the Ribbon Type dropdow n m enu to match ribbon type. Step Procedure 1 Adjust to match the Ribbon Type selection w ith the ribbon type that is loaded in the Pri nte r. • YMC: Yellow , Magenta, [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 189 Adjusting t he Fil m Type Use the Ribbon Type dropdow n m enu to match ribbon type. Step Procedure 1 Adjust to match the Film Type selection with the f ilm type that is loaded in the Printe r. • Clear OR • Hologr aphic[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 190 Adjusting f or the col or matchi ng Allows selection o f the color matchin g option that best fits the requirements o f the print job. Step Procedure 1 Select None (a) i f interested in print speed rather than print color, (b) [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 191 Adjusting f or the Resi n Dither Select the appropriate dither method according to the type of image to be printed. ( Note: This option only affects those objects printed on t he backside of a card w ith the resin black Panel o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 192 Using the Print Both Si des option Use this option to automatically print on both the f ront and backside of a card. Step Procedure 1 Select this option in conjunction with any application program that support s a multiple-page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 193 Using the Split 1 Set of Ribbon Pane ls option Use this option to provide the most economical means o f printing a dual-sided card since a single set of ribbon Panels is essentially split to print both the front and backsides o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 194 Using the Print Back Side Fir st option Step Procedure 1 Select this option if you need to print the f irst page of a tw o-page document on the backside of the card. The second page of the document will be printed on the f ront[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 195 Using the Print on Back Si de Only option Use this option to print only onto the bac kside of cards. Step Procedure 1 Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe o[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 196 Using the Ro tate F ront 180 Deg r ees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to th e set location of a card's Magnetic Stri pe o r sma rt chip. Step Proc[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 197 Using the Print in Single Card Mode option Use this option to force the Printer's memory to bu f fer or to hold only one print job at a time. Step Procedure 1 Select this option only when printing to multiple P rinters sha[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 198 Using the Link Card to Print J ob option Use this option to link a specific card to a s pecific print job. Generally this option is used mostly when printing and encoding e-cards. ( Note: In this case, it is ofte n critical t h[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 199 Using the Disable Pri nting option Use this option to disable the printin g capabilities of the Printer, yet still allow s the Printer to encode cards. ( Note: This opt ion is useful to encode or re -encode preprinted cards wit[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 200 Using the Image c olor tab Use this tab to adjust color properties. Step Procedure 1 Select the Algebraic color matching option (see the D evice Options tab, show n below) to control the Contrast and Ga mma of th e printe d i m[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 201 Using the Image col or tab (continued) Step Procedure 2 Select the None or Monito r option (see the Dev ice Options tab, shown below ) to only display the Dye-Sub Intensity and Resin Heat sliders. 3 Control the overall darkness[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 202 Using the Image col or tab (continued) Step Procedure 4 Control the amount of heat the Printer uses when printing wi th the resin black Panel by adjusting the Resin Heat slide. • Move the slide to the le f t to cause less hea[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 203 Using the Image col or tab (continued) Step Procedure 5 Return all options to their factor y settings by clicking on the Default bu tton.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 204 Using t he Image T ransfer tab Use this tab to adjust the Ima ge Position, Transfer Dwell Time, Transfer Temperature and Flattener Tem perature.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 205 Adjusting t he Image P osition cont rols Use the Image Position controls to position the image on a card (to be adjusted). Step Procedure 1 Adjust the Image Position values by clicking on the Vertical and Horiz ont al adjustmen[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 206 A djusti ng the Image Position c ontrols (continued) The display (below) represents how the prin ted image will mov e in relation to the fixed card position as positive and negativ e image placement values are entered. Step Pro[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 207 Adjusting t he Transfe r Dwell Time and Tempera ture Use the Image Transfer option to con trol of the Tra ns fe r Dw el l Ti m e and T ransfer Temperature . • These settings control the speed and temperatur e at which printed[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 208 Adjusting the Flattene r Temperature Step Procedure 1 Use the Flatt ener Temperature con trol to se t the te mperature of the P rint er's built-in Card Flattener. This setting may vary depending on the card type. • When [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 209 Using the K Pa nel Res in tab Use this tab to adjust the C R-80 Card Size, the Direction the Ca rd Travels through the Printer, the Print All Black W ith K Panel (opt ions) and the Defined Areas. Use this tab t o control where [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 210 Sele cting the Full Card w ith the K Panel Re sin tab Step Procedure 1 Select the Full Card option to print the re sin black (K) Panel for all black found within all areas of the image, as show n b elow.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 211 Sele cting the De fined Area(s) w ith the K Panel Re sin tab Step Procedure 1 Select the Defined A rea (s) opt ion to print t he resin black (K) Panel for all black found only in an area or areas defined, as shown bel ow.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 212 Sele cting the Undefi ned Area(s) w ith the K Panel Resin ta b Step Procedure 1 Select the Undefined A r ea(s) option to print the resin black (K) Panel for all black found only in the space outside the areas d efined, as shown[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 213 Defini ng the Area to act ivate the Card G rid Step Procedure 1 Select on the appropriate Defined A rea (see below) to activate the card grid in the upper half of the wi ndow. • It is through this card grid that up to five ar[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 214 Meas uring the Total Card area Step Procedure 1 Determi ne the a rea o f the card to define . ( Note: This area is indicated by the dashed outline, as shown below. The easiest w ay to det ermine the siz e of this area is to act[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 215 Meas uring the Area t o be positione d on the Card Step Procedure 1 Once the area is sized pr operly, measure the location where this area is to be positioned on the card. a. Measure fr om the lower le ft corner of the card up [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 216 Sele cting the Pri nt YMC under the K and Print K Onl y opti ons Step Procedure 1 Use the Defined Area function. a. Def ine an area by clic k ing on the Defined A rea UP arrow. ( Note: Another .2" x .2" (5mm x 5mm) a [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 217 Selecting the Pr int YMC under the K and Print K Only options (continued)[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 218 Using the Magne tic Encod ing tab Use these options only if the Printer has an optional M ag netic Stripe Encoding Module installe d. Step Procedure 1 Select the Magnetic Encoding tab to display options f or controlling t he Ma[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 219 Using the Encoding Mode option Use the Encoding Mode option to specify whi ch magnetic encoding standard to use. • The HDP Card Printer can be installed w it h one of two ty pes of factory-installed Magnetic Stripe Encoding M[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 220 Using the Encodi ng Mode option (continued)[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 221 Encoding t he Mode / Coerci vity / Magnetic Track Se l ection Use the ISO option for e nco ding capability for either high- or low -coercivity cards on tracks 1, 2 and 3 and is the industry's standard mode of magnetic enco[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 222 Review ing the Magneti c Track O ptions Use these options to customize the ISO encoded dat a format for each of t he Magnetic Stripe 's th ree trac ks. Step Procedure 1 Specify which of the three (3) tracks to customize by[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 223 Review ing the Enable MLE Support che ckbox Multi-Language Extension (MLE) support in W indow s XP can cause text strings to be broken up into fr agments. This fragmentation of the text string prevents magnetic encoding. Step P[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 224 Review ing the Verif icati on options Use this option, which instructs the Printer to verify that all ma gnetic data has been correctly encoded on each card. ( Note: W ith either of these options, the number of veri ficat ion r[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 225 Revie w ing the Sh ift Data Left Use the Shift Da ta Left option, which applies to all tracks when selected. Step Procedure 1 Select this opt ion to shift the r ecorded magnetic data to the left- hand side of the card's Ma[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 226 Review ing the ISO Tra ck Locati ons The magnetic Encoding M odule encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. TRACK1 0 . 1 10" TRACK2 0. 1 1 0"[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 227 Sending t he Track Inform ati on Magnetic track data is sent in the form of text strings from the application software to the Printe r Dri ver. • In order for the Printer Dri ver to differentiate between Magnetic Track data a[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 228 Review ing the Sampl e String • Track 1: ~1%JULIEANDERSON^ 1234567890? • Track 2: ~2;1234567890987654321? • Track 3: ~3;1234567890987654321? Track Start Sentinel End Sentinel Field Separator Valid Characters Maxim um Numb[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 229 Review ing the A S CII Code and Characte r Table ASCII C ode Character A SCII Code Characte r ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 & 6[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 230 Using the Card tab Use this option to control specific Printer functions.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 231 Selecting the C ard Si ze from CR-80 , CR-90 or CR-100 Step Procedure 1 Select the appropriate card size option from three (3) standard card sizes. • CR-80 OR • CR-90 OR • CR-100 OR • One (1) custom size is a vailable ([...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 232 Selecti ng the C ard S ize fr om CR-80 , CR-90 or CR-100 (continued) See three previous procedure.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 233 Sele cting the Cus tom Card Size Select the appropriate custom card size according to the di mensions of the card stock. Step Procedure 1 a. Select the Custom option and enter the dimensio ns of the card into the Pri nt W id th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 234 Sele cting the Card T ype Select the appropriate card type according to the composition of the card stock. Step Procedure 1 Select Ultra Cards -Glossy PVC if using Fargo UltraCard s tock or any other similar card stock. OR Sele[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 235 Selecting the Car d Type (continued) Step Procedure 2 If using a card stock othe r than those listed, use the C ustom 1 and Custom 2 options to save custom Dw e ll Time, dwell temperature and Flattener tem perature controls on [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 236 Review ing the Orientat ion Select either the Portrait or Landscape radio buttons f or Orientation. Step Procedure 1 Select Portrai t to cause the card to print in a vertical orientation. OR Select Landscape to cause the card t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 237 Clic king on the About button Click t his About button to open a dial og box containing the copyright and v er sion information about this Printer Driver software.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 238 Using the Lamina tion tab (only w ith Car d Laminat ion Module) Use this option to control specific Printer functions. The Lamination Tab appears only if the Printer is equipped with the Card Lamination Module. These options al[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 239 Sele cting the Laminat ion Positi on Step Procedure 1 The Lamination Position control allows y ou to adjust the horizontal position of the PolyGuard O verlaminate. This control functions in the exact s ame fashion as the Image [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 240 Sele cting the Laminat ion Side Step Procedure 1 a. Select the No Lamination option if you do not w ant to use the Printer's built-in laminator. b. Select Lam inate Front Side, Laminate Bac k Side or Laminate Both Sides to[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 241 Sele cting the Laminat ion T y pe Step Procedure 1 Select one of the Lamination Ty pe options, according to whi ch type of Lamination media is currently installed. Two types of overlaminates are supported by the Driver: Film La[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 242 Adjusting the Tran sfer Dwell Time and Transfer Temp erature Step Procedure 1 Adjust the Transfer Dwell Time and the T ransfer Temperature to control the Lamination Dwell Time or through-put speed of a car d in seconds/inch and[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 243 Sele cting the Sensor s butt on and Defaults butt on Step Procedure 1 Select the Lamination Tab's Sensors button to displ ay options for calibrating the Card Lamination Module’s Lamination Sensor. T he Lamination Sensor [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 244 Section 5: Cleaning This Section deals with the P rinter’s internal and external maintenance in regards to the unit's cleaning and general upkeep. ( Not e: The Printer should be cleaned on a regular basis to insure that [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 245 Safet y Messa ges ( re vie w carefu ll y) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 246 Cleani ng inside the Printer Step Procedure 1 Open the Print Station and Transfer Station. 2 Remove the Print Ribbon and HDP Film from the Printer. 3 If you have a can o f compressed air, blow out all v isible areas of the Prin[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 247 Cleani ng the Printhead Clean the printhead every time the Print Ribbon i s changed to maintain co n sistent print quality, as instructed below . This procedur e shoul d also be performed approximately ev ery 400 prints in orde[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 248 Cleani ng the Cleaning Rol lers The Cleaning Rollers remove dust particles from the top and bottom of a blank card as it feeds into the Printer. Cleaning these rollers wil l help prevent card contamination, thus allowing for hi[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 249 Cleaning the Cleani ng Rollers (continued) Step Procedure 3 Pull the Cleaning Roller Assembly out o f the Printer.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 250 Cleaning the Cleani ng Rollers (continued) Step Procedure 4 Clean the rollers with one o f the adhesive-backed Cleaning Cardss from the Printer Clean ing Kit. a. Remove the card's adhesive backing paper and slide the card [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 251 Cleaning the Cleani ng Rollers (continued) Step Procedure 5 a. O nce cleaned, replace the C leaning Roller Assembly and close the Fron t Access Door. b. Push t he assembly i n until you hear the Spring-loaded tab click into pla[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 252 Cleani ng the Card Feed Rol lers Steps Procedure 1 To ensure consistent Printer operation, all of the Card Feed Rollers w ithin the Printer should be cleaned approximately every 250-prints or i f the rollers are noticeably dirt[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 253 Cleaning the Ca rd Feed Rollers (additional Feed Rollers) (c ontinued) Steps Procedure 2 Use a Cleaning Pad from the Printer Cleaning Kit to wi pe the rollers clean. ( Note: Use fingertips t o move the rollers back and f orth w[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 254 Cleaning the Ca rd Feed Rollers (additional Feed Rollers) (c ontinued) Steps Procedure 4 a. I nside the Front Access Door , locate the single Card Input Feed Roll er. b. Use t he Cleaning Pad to wipe the roller clean. c. Press [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 255 Cleaning the Ca rd Feed Rollers (additional Feed Rollers) (c ontinued) Steps Procedure 6 Use the Cleaning Pad to wipe each of the rollers clean. ( Note: Press the For w ar d and Back buttons to move the rollers back and forth w[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 256 Cleani ng the Pla ten Rollers Step Procedure 1 Leave the Printer power ON and open the Print and Transfer Stations. If using a Printer with a Card Lamination Module attached, also open the Lamination Module's Top Cover and[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 257 Cleaning the Plate n Rollers (continued) Step Procedure 5 Locate the Transfer Platen Roller, as show n be low. 6 Use a Cleaning Pad from the Printer Cleaning Kit to wi pe the roller clean. Press the Forward and Back butt ons to[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 437 Section 7: P acking th e HDP800 Serie s Card Printer The purpose of this section to provide the User with a speci fic packing procedure for the HDP 800 Series Card Printer. Follow this instruction to pack the Card Printer for t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 438 Section 8: Board Lev el Diagnostics The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for the HDP 820 Card Printer. Board Errors Resolvi ng the E[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 439 Resolvi ng the DRA M Me mory Error Symp tom: An e rror h as o ccurre d in the remo vab le memo ry Mo dule (SIMM ). Step Procedure 1 Reboot the Printer. 2 If the problem persists, remove the rear cover and ensure that the S IMM [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 440 Sensor Testing Step Procedure 1 Check the voltage to determine if a S ensor is working. 2 a. T est the voltage of each Senso r using ground (GRD = Chassis) to the correct pin on each connector. See Sensor Loca t ion and Voltage[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 441 Revie w ing the Se nsor Location and Voltages Sensor Location Pin Board Low Range VDC High Range VDC Upper Film Sensor J66 8 Print Blocked 0 Unblocked +5 Upper Film Encoder J66 4 Print Unbl ocked .17 Bl ocked 3.0 - 3.3 Lower Fi[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 442 Reviewing the Se nsor Location and Voltages(continued) Sensor Location Pin Board Low Range VDC High Range VDC Ribbon Sensor (5) J65 3 Print Covered .9 Uncovered 3. 5 - 5.0 Ribbon Sensor (4) J65 5 Print Covered .9 Uncovered 3. 5[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 443 Revie w ing the Se nsor Location and Voltages fo r the L amination Module Sensor Location Pin Board Low Range VDC Hi gh Range VDC Flipper Home Sensor J42 4 Lam Mod Covered    .9 Uncovered 3.0 - 3.3 Card Pos ition Se[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 444 Section 9: LCD On-Line Menu Navigation The purpose of this section to provide the User with specific procedures for LCD On-Line Menu Navigation, Test Image Printing and P rinter Setup for the HDP 820 Car d Printer. Entering t h[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 445 Entering the LCD Menu and Selec ting an Option (continued) Step Procedure 1 Use the scroll buttons to move up or dow n t hrough the menu options, as show n below. ( Note: T he brackets appear on either side o f the active Menu [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 446 Selecting f rom the HD P800 Series Menu Option Structu re Tree[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 447 Revie w ing the Print er Se tup The Printer parameters found in Setup Printer are preset at the factory and should not need to be changed unless an issue dev elops. If a change to these settings is needed , be sure to record th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 448 Reviewing the Pr inter Setup (continued) Step Procedure 3 Be sure to run this test a fter each adjustment. Run the Alignment Test Image by selectin g the following options: MEN U , PRINT TES T I M AGE and GRAY /AL IGN YMC . All[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 449 Prepa ring to A dj ust the Print Off set, Trans fer TOF and Transfe r EOF Step Procedure 1 Before starting t he alignment procedures, you must first establish a baseline from w hich to start t he adju stmen ts. 2 Select MENU , [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 450 A ligning the Print Offset This procedure positions the image correctly on t he HDP Film. Re fer to the Prepari ng to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in Section 8, page 449, for proper sequence.[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 451 A ligni ng the Print Offset (continue d) Step Procedure 5 Measure the dist ance from the top edge of the transferred area to the t op edge of the inward poi nting arrow s. 6 Calculate the Prin t Offs et value • Inches: -32 ?[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 452 Setti ng the Trans fer TOF This procedure positions the HDP Film correctly on the leading edge of the card . Refer to the Prepa rin g to adjust the Pri nt Offset, Transfe r TOF and Tra nsfe r EOF proc edu re in Sec tion 8 , pag[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 453 Setting the Trans fer TOF (continued) Step Procedure 3 Record the Tra ns fe r TO F value on the test card last printed. 4 Select MENU, Setup Printer and Transfer TOF . 5 Measure the distance from the leading edge o f the card t[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 454 Setti ng the Trans fer EOF This procedure controls the point on the ca rd at which the Transfer Roll er lifts and ceases trans fer. Re fer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 455 Setti ng the Trans fer EOF Step Procedure 9 Print a test card as described i n step 1. 10 a. Repeat steps 1 to 9 until t he test image is correctly positioned. b. If t he inner alignment arrow s are not printing on the card (bu[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 456 Adjusting t he Transfe r Tension This procedure positions the image correctly on t he card. Refer to the Preparing to adju st the Print Offset, Tr ansfer TOF and Transf er EOF procedure in Section 8, page 449, for proper sequen[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 457 Adjusting t he Fil m Drive The Film Drive sets the b aseline for the Film Tension and should not be adjusted by the reseller or the end user . Adjusting t he Ribbon Tens ion This procedure controls the tension of the color ribb[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 458 Adjusting t he Ribbon Dr ive The Ribbon Drive sets the baseline for the Ribbon Tension and should not be adjusted by the reseller or end user. Adjusting the Tran sfer Temperature Step Procedure 1 Choose MENU , Prin t Tes t Imag[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 459 Setting the F lattener Tempe r ature The Flattener Temperature controls the heat o f the Flattener. ( Note: T he Flattener will strai g hten a ca rd a fter the i mage h as b een tran sferred to it. This may be a djusted from th[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 460 Adjusting t he Image Dar kness Step Procedure 1 Choose MENU , Prin t Tes t Imag e and Gray/Align YMC to print a tes t card. 2 Examine the test card. 3 Select MENU , Setup Printer and Image Darkne ss . 4 Record the Im age Darkne[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 461 Changing the Encoder Settings Make this selection to modi fy the Encoder settings. These settings w ould need to be changed (a) if the Print Board is replaced o r (b) if the Printer is upgraded to i nclude an Encoder. • Mag: [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 462 Setting the M agnetic TOF Use this setting to position the magnetic da ta at the correct distance from the leading edge of the card. • The Magnetic TOF is the distance f rom the edge of the card to the Start Sentinel (SS). ?[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 463 Setting the M agnetic TOF Step Procedure 7 Press SELECT to save the v alue. 8 Test the position of the S tart Sentinel by magnetically encoding a card and checking as described in Step 1 in this sa me procedure. 9 Repeat Steps [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 464 Adjusting the Flippe r Offset Step Procedure 1 Select MENU, Setup Printer and Flipper Offset. 2 Change the setting in small increments if the card is not feeding correctly. ( Note: A negative adjustment wi ll lower the side of [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 465 Adjusting t he LAM TOF and EO F Step Procedure 1 Applies only if the Printer is equipped wi th the Card Lamination Module. • Use this control to align the Poly Guard Overlaminate patch on the card. Decrease the Lamination TOF[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 466 Adjusting the Lamination Sen sor Ca libration Step Procedure 1 Applies only if the Printer is equipped wi th the Card Lamination Module. ( Note: This setting reports the current Lamination Sensor calibration setting as dictated[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 467 Using the Show Card Count opt ion Step Procedure 1 Use this option to view the total Card Count (CC), Pass Count (PC), Tran sfer Count ( TC) and Lamination Count (LC) . • The Card Count is the total number of cards the Printe[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 468 Section 10 : Firm w are Update s The purpose of this section is to provi de the User with in f ormat ion on the internal software or Firmware, which controls all aspects of the Printer's operation. New Fi rmware versions m[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 469 Firmware Updater A pplic ation Program (continued) Step Procedure 2 Click o n OK when pro mpted to Sa ve th is Prog ram to Disk and then select a folder in which to save the U pdater file. 3 a. O nce the file has been d ownload[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 470 Dow nloadi ng Fi rmw are Updat es Step Procedure 1 Refer to the following steps to dow nload Firmware updates: 2 Select the Dow nl oa d Fi rmw are button. If you hav e Internet access, this will automatically take you to the Fi[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 471 Updating t he P rinter's Firmw are Now that you have installed and opened the Firmw ar e Updater program and downloaded the firmware update file, you can begin updating your printer's firmware. It is impo rtan t to no[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 472 Updating the Main Firmwar e (continued) Continued on the next page[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 473 Updating the Main Firmwar e (continued) Step Procedure 8 Wait: The Firmware update w ill now take a few mi nutes. Chec k the Printe r's LCD for the s tatus . ( Note: When t he update is compl ete, the LCD will indicate if [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 474 Updating t he LCD Fir mware Step Procedure 1 Make sure the Printer is pow er ed ON, connected to the PC and in i ts READY mode. 2 From the Firmware Updater program, click on t he Select Update File button. 3 Go to the folder, i[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 475 Updating the LCD Firmwa re (continued)[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 476 Firmw are Upgrades (a s of 10/07/0 3) Reference Technical Update No. 53 (da ted 02/27/2003). These Firmware Upgrades are for the HDP720 (V2.2.x) and HDP 820/820-LC (V2.0.2) Card Printer/Encoders. • Improvement No. 1 (unique e[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 477 Firm ware Upgr ades ( as of 10/ 07/03) (continued) Here are tips for optimized operation: You should allow y o ur Printer/ Encoder to warm u p for a period of 15 minutes before operation. Always make sure that you hav e the lat[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 478 Section 11: Fargo Techni cal Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo T echnical Support as needed for the HDP 820 Car d Printer. Contac [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 479 Reading t he Se rial Num bers on a Fargo printer The purpose of this section is to provi de updated instructions for reading serial numbers on a Fargo printer. Finding out when a Fargo Card Printer was manufact ured You can det[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 480 Section 12 : Revie w ing S pare Parts Li sts Revie w ing Spare Parts L ist for HD P 800 Series Card Printer HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 For current pricing see http://[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 481 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Belts and Gears 810266 Gear-Card Transp ort D riv e Gear-C[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 482 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Boards 140311 Assem bly - Pro-L SMART LOCK Board Board -Sm[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 483 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Covers 840167 Assembly - Input Covers Cover- Card Input ho[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 484 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Misc. Hardware 120011 Switch O N/OFF 2600-11E Switch O N[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 485 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Misc. Hardware 810455 Spring- Thermocouple Spring - Ther[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 486 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D840848 Support Magnetic Head Damper Suppor[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 487 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Misc. Hardware D841082 Ass embly - Base Print F rame 820[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 488 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category P art Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D850253- 02 Assemb ly - Input Tray #2 Asse[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 489 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Motors D840980 Assembly Motor A000124 Motor Rib Motor - [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 490 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Rollers 840102 Assem bly - Cleaning Roller Roller- Clean[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 491 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors 140404 Assembly Board Ribbon Sensor Sensor - Ribbo[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 492 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors 840136 Assembly Sensor 070048 Sensor- ITM-T UP Sen[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 493 HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensor D840625 Assembly - Sensor E000002 Sensor Card FTB S[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 494 Review ing Spar e Parts List for Car d Laminati on Module HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 For current pricing see http:// w ww.far gopartner.com/support_services/ Cate[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 495 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternat e Part Description MSRP List Price Belts and Gears F000109 Belt 180 GRV . 080P 1/8W Bel[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 496 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lt ernate Part Description MSRP List Price Covers D870088 Base Plate Base Plate $0. 00 D870124 [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 497 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lt ernate Part Description MSRP List Price Misc. Hardware 140083 Foot Rubber Bumper Rubber Foot[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 498 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A l ternate Part Description MSRP List Price Misc. Hardware D870135 Guard Heat Roller G uard Heat[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 499 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description A lternate Part Description MSRP List Price Motors D870183 Assembly Motor LC Headlif t Assembly -[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 500 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors D870186 Assembly Sensor LC Card POSN Sens or -[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 501 HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors D870221 Assembly Film Sensor LC Sens or - As s[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 502 Glossary of Terms Term Definition 24-bit color A color dep th for an image tha t uses 8 bits for each color (red, blue, green) combining the possible 256 shades to pro vide a color depth of 16.7 million colors. AC - Alternat in[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 503 Glossar y of Terms (continued) Term Definition Barcodes A Series of alternating black and whi te stripes, of varying widths (each character denoted by a set number and wi dth of black stripes) that allows characters to be optic[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 504 Glossar y of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most o ft en exchanged between controller and peripheral, to expedite data tr ansfer. Cali[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 505 Glossar y of Terms (continued) Term Definition CR79 A card dimension standard of 2.0625" L X 3. 3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.125" X 3.37[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 506 Glossar y of Terms (continued) Term Definition Dire ct-to-C ard (D TC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy P VC surface. Dither A system[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 507 Glossar y of Terms (continued) Term Definition Dwell Time The speed a t which the card moves across the lam roller, measured in seconds/inch (sec/in). This may be adjusted in t he Driver to ensure adhesion and card flat ness. D[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 508 Glossar y of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft t hat detects the change in rotational position, incremented to count ticks per revolution. The Printer's Enco[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 509 Glossar y of Terms (continued) Term Definition Flash Memory A microchip based non -volatile memory device that holds i ts data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 510 Glossar y of Terms (continued) Term Definition Hard Drive A high capacity storage dev ice in a PC consisting o f non- removable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 511 Glossar y of Terms (continued) Term Definition IEEE 1284 (I nstitute of Electr ical and Electronics Engineers 1284) A standard method of signali ng for a bi-directional parallel interface on personal co m puters. To ensure prop[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 512 Glossar y of Terms (continued) Term Definition Landscape A document layout that is v iewed with the document's long axis in a horizontal orientation. LCD (Liquid Crystal Display) A device that contains a li quid crystal be[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 513 Glossar y of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any d evice that stores digital in format ion using magnetic media or digital chip storage de[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 514 Glossar y of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more e ff icient visual identi ficat ion and are available in many non-standar d sizes. The mos t popular sizes are CR-90 (3.63" x[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 515 Glossar y of Terms (continued) Term Definition Pinch roller A free spinning (non-driven) roller that presses the card a g ainst the drive roller, on the opposite side, to ensu r e an adequate normal for ce for proper traction. [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 516 Glossar y of Terms (continued) Term Definition Printhead The device on a Printer that produces the ima ge on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl . PVC is the component of the 0.002" thick[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 517 Glossar y of Terms (continued) Term Definition Resolution The number o f individual Pixels in a graphic, taken ov er a given length, used to indicate the sharpness of the picture and the lev el of detail. The number of elements[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 518 Glossar y of Terms (continued) Term Definition Self-test A pre-determined print file used to con firm Printer operation typi cally sen t from the D river o r store d i n the Prin ter's memo ry. Sensor An electro-mechanical[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 519 Glossar y of Terms (continued) Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while W indows takes care of prin[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 520 Glossar y of Terms (continued) Term Definition Thermocouple A device f or measuring t emperature using a junction of tw o wires of dissimilar metals that produce a vol tage when heated that varies proportionally with the temper[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 521 Glossar y of Terms (continued) Term Definition UPS (Un- interr uptible Power Supply) An AC power supply, typically pow er ed by batteries, which provides temporary power to the PC or P rinter during an interruption of the suppl[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 522 Index A A/B switch box, 61, 63 About button, 237 absolute failure, 183 AC - Alternating Current, 502 accelerat ed we ar/d ye mig ration , 181 Accepted Card Compositions, 12 Accepted Card Thickness, 12 Accepted Standard Card Siz[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 523 Card Capacity, 12 Card Cleaning Assembly, 22 Card Cl eaning C artrid ge, 6 8 Card Count, 134 Card Design, 33 Card Detection Sensor, 75 Card Feed Gear - 3, 355 Card Feed Motor Assembly, 360 Card Feed Roller Motors, 67, 71, 78, 8[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 524 color matching, 190, 504 color matching algorithm, 190 color matching software, 190 colors, 12 Colors misregistered, 60 Communication Errors, 60, 62 Compound Gear, 347 Compressed air, 504 compressed Firmware Update file, 470 Co[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 525 Dye Migration, 507 Dye- Sub Intens ity slide, 201 dye-sub printed image, 201 Dye-Sublimation, 16, 507 Dye-Sublimation Cyan Panel, 32 Dye-Sublimation Magenta Panel, 32 dye-sublimation ribbon Panels, 201 Dye-Sublimation Yellow Pa[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 526 Firmware Updates, 469, 470, 473, 474 Firmware Upgrade, 467 Firmware Upgrades, 476, 477 Flash Memory, 509 flashing, 477 Flashing G REEN , 28 Flattener Temperature, 208, 459 Flatten er Time out, 53 Flipper align., 52 Flipper Home[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 527 high-coercivity Magnetic Stripes, 219 high-resolution, 24-bit color images, 127 holographic-type overlaminates, 49 Hopper Lif t, 70 Horizontal adjustment, 206 HTML (HyperText Ma rkup L anguage), 510 HTTP (HyperText Transfer Pro[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 528 Lamination TAB, 104, 107 Lamination Take-Up Encoder Sensor Assembly, 327 Lamination, not adhering, 106, 107 Laminator Controls, 37 Lamin ator Temperatur e Adjustment, 47 Lamin ator Warming , 46 LAN (Local Area Network), 511 Lan[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 529 Multiple Cards Fed, 54 multiple messa ges, 29 N Network, 513 new Platen Roller, 330 new Platen Roller Assembly, 330 New Temperature Setting, 37 New Temperature Settings, 47 new value, 82 No ENC Response, 54 No MAG Encoder, 54 N[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 530 Power Cord Receptacle, 366 Power Port, 22 Power Supply (150240), 369 Power Switch, 22, 365 prevents magnetic encoding, 223 Print All Bla ck With K Pa nel, 210 Print and Transfer Stations, 26 Print Area, 14 Print Back Side First[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 531 Prox Setting, 83 Proximity cards, 106 Pulley Gear Combo, 285, 286 PVC, 516 PVC core, 106 PVC laminate , 33 Q Queue, 516 R Radio frequency interference, 60 RAM (Random Access Memory), 516 RAM Memory Error, 56, 439 Rasterize, 516[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 532 Ribbon Type setting, 87 ribbon wrinkle problems, 115, 116 Ribbon/Cards, 164, 245, 259 RibbonTraq, 517 RibbonTraq mark, 85, 88 RibbonTraq marks, 440 Right Cards, 178 Right Cards/HDP Print Process, 178 RMA number, 517 Roller, 517[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 533 surface roughness, 180 switch box, 61, 63 Switch box, 519 Switch Box, 519 System C heck Scr eens, 25 system F i rmware, 55 System Re quiremen ts, 15 System Upgrade, 467 System Upgrade option, 471 T TAC, 519 Tape adhesion Test, [...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 534 unblocke d Sensor, 75, 105 Undefined Area(s) - K Panel Resin tab, 212 Undefine d Area (s) option, 212 Unknown Ribbon Type, 57 Update, 520 Update Failed, 57 Update file, 470 Update Firmware Now, 57 Upgrad e Failed o r Up grade F[...]

RESTRICTED USE ONLY Fargo E lectronic s, Inc. HDP  800 Seri es Card Printer /Encoder s Ser vice M anual (R ev. 5.0) 535 Appendix A: Engineering Dra w ing s These drawings are attached to this docu ment in its PDF form for speci fied Users ONLY. Appendix B: Technical Updates These technical updates have already been incorporated into this service[...]