Evolution Technologies Instant, Freshbrew & Espresso (B2C) Machine manual

Part No. PR10908000 Issue A 02/06 Operators Manual Operators Manual Covers Instant, Freshbrew & Espresso (B 2 C) Machines[...]

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Contents Page No. Introduction ...................................................................................................2 Important Safeguards ...................................................................................2 Section 1 - Machine Specifications............................................................3 Section 2 - Inst[...]

Introduction This manual provides a guide to the installation, daily operation, basic cleaning and maintenance tasks for the Evolution range of freestanding vending machines and indicates when the operator should call a qualified service engineer for assistance. It is recommended that this equipment is serviced by a trained Service Technician. It i[...]

Section 1 - Machine Specifications 1.1 Specifications Height . . . . . . . .1830 mm Width . . . . . . . . .660 mm Depth . . . . . . . . .740 mm Weight . . . . . . . .184 kg Cup Capacity . . .600 Electrical Services Voltage . . . . . . . .220 - 240 Volts AC Current . . . . . . .13 Amp Fused Frequency . . . . .50 Hz Water Services Pressure . . . . . [...]

1.3 External Features Key: Operators Manual 4 1. Instruction Decal 2. LCD Display 3. Selection Decals (Build A Drink) 4. Drink Selection Keypad 5. Coin Reject Button 6. Coin Entry 7. Coin Return 8. Foot 9. Door 10. SureVend™ Sensor 11. Door Lock 12. Jug/Free Vend Switch 13. Graphic Panel[...]

1.4 Internal Features Key: Operators Manual 5 1. Service Keypad 2. Cup Turret 3. Cup Drop Unit 4. Door Locking Mechanism 5. Cup Catcher 6. SureVend™ Sensors 7. Drip Tray 8. Kickplate 9. Waste Bucket 10. Brewer Waste Container 11. Dispense Head 12. Mixing Station 13. CoEx® Brewer (B2C) 14. Ingredient Canister 15. Fresh Beans Canister (B2C) 16. Do[...]

Operators Manual 6[...]

Section 2 - Installation Procedure Important! It is essential that personnel responsible for installing, commissioning and servicing the machine understand the following: 1. The installation and commissioning of the machine should only be carried out by trained and authorised service engineers. 2. All water and electrical services must be correctly[...]

2. Freshbrew & Espresso Machines: Evolution machines fitted with a paperless freshbrew brewer or CoEx® brewer must be connected to the water supply via a water filter. This filter must be of food grade quality and able to remove temporary hardness (scale), heavy metals (lead, copper, iron, cadmium), chlorine and any organic pollutant’s/disco[...]

3. Cup Turret. Release the catch securing the cup drop unit and swing the unit away from the door. Remove the cup stack assembly from its packaging and carefully place it onto the cup drop unit. Ensure that the flat on the turret drive shaft locates with the flat in the cup turret mounting block. Remove the lid and fill the tubes with the correct s[...]

N.B. Before using the espresso machine for the first time it is necessary to purge the water system to ensure any water left in the system during transport is dispensed. Press button 9 on the Service Keypad fitted inside the door (photo). The machine will pump approximately 400ml of water through the system which will be heated to operating tempera[...]

To aid filling, hang the fresh beans canister on the rear of the door utilising the two keyhole slots provided. DO NOT place the canister on the floor. Fill the canister with fresh coffee beans. The canister has a capacity of approximately 3.5 kgs. Refit the canister lid and carefully remove the canister from the door. Refit the canister into the m[...]

17. Referring to Sections 6 & 7 of this manual, Programming Mode and Operators Program , use the menu selections available to programme the required settings for correct machine operation e.g. drink prices, disable selections, time and date etc. 18. If fitted, check that the coin mechanism and cash box operate correctly. Release the catch secur[...]

to the drinks displayed on the selection decals. 6. Prime the syrup selections ready for use. Insert the safety key into the door switch. The machine is now ON. When the machine enters standby mode, press button 13 on the service keypad. The LCD will display the screen opposite. N.B. Ensure that the waste bucket is empty and in place before priming[...]

Section 3 - How To Vend A Drink Evolution machines are available with either a numeric keypad or an intuitive build a drink interface. Both selection methods allow the user to produce a drink to their preferred taste and strength. 3.1 Selecting A Drink - Numeric Keypad 1. Drink selections are made by pressing the appropriate numbered buttons on the[...]

1. Press selection button 3, Freshbrew Tea on the keypad. All of the other selections buttons will be extinguished, the Milk, Sugar and Start buttons will light up and the machine exits from standby mode. The LCD will display the screen as shown opposite. N.B. The default strength setting for this drink selection is Normal as shown. 2. To obtain a [...]

6. If Extra Sugar is required the customer presses the sugar button a second time. A third press will display the No Sugar selection. Pressing the sugar button again will revert to the Sugar selection. 7. Once the required drink has been selected, press the Start button on the keypad. All lit buttons will be extinguished apart from the drink select[...]

3.3 Selecting A Drink - Cold Drink Selections Evolution machines may be fitted with either a chiller or carbonator unit allowing cold water and flavoured drinks to be vended, either still or both still and sparkling. The following example describes how to vend a cold flavoured drink from an Evolution machine fitted with a carbonator unit. 1. Press [...]

3.4 Replacing/Updating Drink Selection Decals 1. Numeric Keypad Models Self adhesive drink selection and pricing decals are mounted onto the main graphic panel which is secured behind a removable transparent cover. To update drink pricing or replace drink description decals, proceed as follows: 1. Open the front door of the machine. Supporting the [...]

2. Build A Drink Models Self adhesive drink selection and pricing decals are mounted onto a paper backing sheet which is secured behind a transparent clip-in cover. To update drink pricing or replace drink description decals, proceed as follows: 1. Open the front door of the machine. Release the catch securing the coin mechanism cover and swing the[...]

Section 4 - Daily Cleaning And Re-filling The quality of drinks produced by the Evolution can only be maintained if the machine is cleaned regularly following the schedule outlined. Before carrying out the daily cleaning procedure described on the following pages, it is recommended that you have the following materials to hand: ● Bactericidal Cle[...]

Important: It is necessary to carry out the cleaning and maintenance procedure outlined on the following pages on a regular basis, either at the end of the day or at the start of the day before the machine is in constant use. 4.5 Cleaning & Filling Procedure - All Machines 1. Fill a cleaning bucket with hot water and dilute the bactericidal cle[...]

5. Twist the whipper base (a) anti-clockwise until it releases. Remove mixer units (b) and impeller (c). Pull the whipper base off of the shaft. Clean all of the mixing system parts, including the steam hoods, mixing bowls and dispense pipes thoroughly in the diluted bactericidal cleaner solution. Rinse all components with clean water and dry thoro[...]

9. Espresso Models: If necessary refill the fresh coffee beans canister. Close the outlet slide (a) to seal the canister exit before removing the canister from the module. Remove the canister lid. To aid filling, hang the canister on the rear of the door utilising the keyhole slots provided. DO NOT place the canister on the floor. Refill canister w[...]

13. Wipe clean the interior of the door and the area around the cup station using a clean, damp sanitised cloth. Refit the drip tray ensuring that the drip tube from the cup throat moulding is located correctly at the rear of the tray. 14. Check the levels of the cups in the cup turret and where necessary, refill with correct sized cups. Release th[...]

16. Insert the safety key supplied with the machine into the door switch. The machine is now on. Using the service keypad located in the rear of the door (photo), proceed as follows: a. Press the Cup Test switch (7) and check that a cup is ejected correctly from the Cup drop unit. b. Press the Park Head switch (8) to ensure that the dispense head o[...]

3. Remove the brewer dispense pipe from the dispense head. Pull down the brewer release pin (b) and carefully lift the brewer unit up and clear of its locating bracket.Thoroughly clean the external surfaces of the brewer. 4. With the brewer unit removed, clean the area surrounding its locating bracket. Refit brewer to machine and refit the outlet p[...]

3. Clean the brewer chambers/wipe arms assembly in the sanitiser solution. Rinse with clean water and dry thoroughly. 4. Carefully slide the brewer chambers/wipe arms assembly into the brewer unit. IMPORTANT: The wiper arm lug (a) must be located between the stainless steel arms (b) as shown . 5. Re-assemble the water outlet tubes to the coffee and[...]

N.B. Every time that the brewer waste container is emptied the waste counter must be reset. Restore power to the machine using the safety key and press button 12 on the service keypad. Two audible bleeps confirm that the counter has been reset to zero. Close and lock the door. 4.8 CoEx® Espresso Brewer Unit - Daily Cleaning Procedure 1. Remove the[...]

5. Carefully remove the brewer waste container from the machine and empty the contents. Push up and remove the waste chute (a) from the machine. Wash both the waste container and chute thoroughly and if necessary sanitise using the diluted bactericidal cleaning solution. Rinse in clean water. Dry both components using a clean, dry cloth and refit t[...]

3. Press the START/? key on the drink selection keypad to begin the CoEx® tablet cleaning routine. 4. The cleaning cycle lasts approximately 7 minutes and dispenses 850 ml of water through the dispense head. The LCD will display the message ‘Cleaning in Progress’ throughout the cleaning cycle. Safety First! Keep hands clear of the brewer mecha[...]

3. Split the brewer unit into its separate parts as shown. Clean gauze (a), outlet (b) and bowl (c) using the liquid destaining agent. Follow the instructions for soak cleaning on the product packaging. Rinse all components in clean water, dry thoroughly, re-assemble and refit to machine. Secure using the knurled thumb screw. 4. Re-fit tea pot bowl[...]

Section 5 - Service Keypad Functions Evolution machines are fitted with a service keypad mounted on the rear of the door (photo). This keypad contains the Operators Program entry key and also allows the operator to carry out specific functions during routine cleaning and maintenance. N.B. During certain operations e.g. View Counters it is necessary[...]

is in operation. b. Press and release the Flush switch (3). The flush sequence begins. c. Empty the waste water container when complete. 5.4 Switch 4 - Brewer Clean (Freshbrew Models) 1. The brewer clean switch allows the brewer to be cleaned independently. In order to guarantee the highest standards of cleanliness, the boiler fill valve is disable[...]

allows the operator to delete the current data from the machines memory. Full details relating to this menu and its contents can be found on pages 40-43. 5.6 Switch 6 - Test Vend The Test Vend switch (6) allows the operator to vend a drink from the machine to ensure correct operation after cleaning or maintenance. 1. When the switch is pressed and [...]

5.11 Switch 11 - CoEx® Tablet Clean (Espresso Machines) This switch when pressed, initiates the CoEx® brewer tablet cleaning routine. Crane Merchandising Systems recommends that this brewer cleaning routine should be carried out on a weekly basis (see page 29 for full details). 5.12 Switch 12 - Reset Waste Counter (F/Brew & Espresso Machines)[...]

Section 6 - Programming Mode 6.1 Drink Selection Keypad Programming mode utilises the drink selection keypad and allows the operator to view and alter stored data within the machines memory. Evolution machines are fitted with either a direct selection (below, left) or build a drink (below, right) keypad. Both types are illustrated below. During pro[...]

6.2 Menu Display The Evolution range of freestanding drinks vending machines feature Crane Merchandising Systems’ new interactive menu display. The multi line LCD display helps to make navigating the programming menu structure easy and intuitive. It is used to display programming information and will change according to the type of data being upd[...]

3. Press the ↵ (Edit) key. Providing the operator has entered the code correctly, the LCD will display the screen as shown opposite. Press the ↵ (Edit) key to access the operators program or X (Exit) key to return the machine to standby mode 4. The LCD on the front of the machine will display the top level programming menu screen - Main Menu. T[...]

9. Using the ▲ (up) or ▼ (down) keys, scroll through until the required day is highlighted as shown. Pressing the ↵ (Edit) key will select the day, indicated by an X appearing in its adjacent box. Continue until all required days have been selected. Pressing the X (Exit) key will move back to the previous screen and save the new settings to t[...]

Section 7 - Operators Program To access the Operators Program, enter the programming mode as described in section 6. Once in the Operators Program the LCD on the front of the machine will display the top level programming menu screen - Main Menu. N.B. Coins In/Out will only be displayed on machines fitted with an MDB coin mech. Using the ▲ (up) o[...]

Discount-£ Displays the total monetary value of all discounts in £ Discount-# Displays the total number of discounted vends Test Vend-£ Displays the total monetary value of all test vends in £ Test Vend-# Displays the total number of test vends Surcharge-£ Displays the total monetary value of all surcharges in £ Surcharge-# Displays the total[...]

Operators Manual 42 7. When complete, press the X (Exit) key on the drink selection keypad to return the machine to the previous screen. The operator can then view data for more selections using the procedure described above and also access further menus via the Non Resettable Sales Data menu relating to Cash, Cashless and Token audit data. 8. To r[...]

Once the operator has viewed and recorded required information from these sub- menu’s, the data can be deleted via the Clear Data sub menu. 5. From the Resettable Sales Data screen, highlight the Clear Data sub menu using the ▼ (down) key and press the ↵ (Edit) key. The LCD on the front of the machine will display the screen as shown opposite[...]

5. SureVend: This menu becomes available when SureVend is enabled via the Product Configuration menu (see page 48). 1. From the Data Recall menu scroll down and highlight SureVend then press the ↵ (Edit) key. The LCD will display the screen as shown opposite. From this menu screen the operator can view and record the number of cup drop failures t[...]

7.3 Price Menu Entry into this menu allows the operator to enter individual prices for each drink selection available, one price for all drink selections and set a discount to be applied for customers who use their own cup/mug. The menu also contains a sub menu which allows the operator to view the highest and lowest price set in the machines memor[...]

2. Press the ↵ (Edit) key to access the Entire Machine sub menu. To update the value, e.g. set a price of 50p, press the sequence 0-0-0- 5-0 using the appropriate number keys on the drink selection keypad. Press the ↵ (Edit) key to return to the Price menu screen and verify that the new price displays in the status line along the bottom of the [...]

N.B. If a single price is currently in force, this value will be displayed in both fields. 7.4 Product Configuration Menu Entry into this menu allows the operator to disable drink selections and turn SureVend™ on or off. Upon entry into the Product Configuration menu the LCD will display the screen as shown. 1. Configuration Version: This display[...]

5. With the Sparkling option disabled for Cold Drink 1, on returning to standby mode the light for its selection button will be lit indicating that the selection is valid. When a customer presses for the selection only a still vend can be made as shown. 4. SureVend: Entry into this menu allows the operator to turn the SureVend™ product delivery s[...]

2. To disable SureVend™, press the ↵ (Edit) key to enter the SureVend On/Off screen. Use the ▲ (up) key to select Off (indicated by the filled radio button). 3. Press the ↵ (Edit) key to confirm the selection and return to the SureVend screen. Verify that the status line at the bottom of the screen displays Off when SureVend is highlighted.[...]

1. Machine Information: This sub-menu allows the operator to view the identification for the machine and its location. 1. From the Systems Settings menu highlight Machine Information and press the ↵ (Edit) key. The LCD will display the screen as shown opposite. To view the Machine ID press the ↵ (Edit) key. 2. When complete, press the X (Exit) [...]

As the operator presses the final zero, the AM value will appear within a dotted box and the text at the bottom of the LCD will now read ‘ Press Arrows To Select ’. Press the ▲ (up) or ▼ (down) key until PM appears in the box. Pressing the ↵ (Edit) key will move back to the Clock menu screen and save the new time to the machines memory. C[...]

The machine is factory set to enable data transfer via the optical DDCMP link. To change this to the DEX setting, press the ↵ (Edit) key to access the menu and the ▲ (up) key to select DEX (indicated by the filled radio button. Press the ↵ (Edit) key to save the selection. N.B. Even if the default is set to DDCMP, once the controller detects [...]

N.B. It is also possible for the operator to programme Backup as a timed event, thus ensuring even greater security for the information stored in memory. This ensures that the machine can easily be restored to its last operational state should the information be lost through corruption or power failure. For full details see page 60. 1. Scroll down [...]

7. Temperature Units: This menu allows the operator to change the way that the temperature is displayed, either °C or °F, on the LCD when the machine is in standby mode. Use the ▲ (up) or ▼ (down) keys to set the required option followed by the ↵ (Edit) key to store/save it (indicated by the filled radio button). 8. Idle Screen Options: Thi[...]

1. From the Main Menu press the ▼ (down) key until Timed Events is highlighted then press the ↵ (Edit) key twice to access the Time of Day menu screen. The LCD will display the screen as shown. N.B. Although event 1 is shown as Inhibit, it is possible for the operator to set event 1 as the first Free Vend (or Discounted Vend) period. 2. Press t[...]

7. Press the ▼ (down) key to highlight Stop Time and press the ↵ (Edit) key. From this menu the operator sets the time at which the free vend period will end. Press the sequence 0-2-3-0, using the drink selection keypad, to set the time. If necessary use the ▲ (up) or ▼ (down) key until PM appears in the dotted box. 8. Press the ↵ (Edit) [...]

12. When setting up a discount price period it is necessary for the operator to enter a value for the discount. Follow the procedure as described previously to enter a discount vend period and set the state, start time, stop time and days of the week that the event will occur. 13. The operator can now enter a Discount menu in order to enter a disco[...]

2 . Press the ↵ (Edit) key to access the State sub menu. Using the ▼ (down) key, set the state to On (indicated by the filled radio button). Press the ↵ (Edit) key to return to the 1 (Timed) screen. Verify that the status line confirms the State is set to On. 3. Press the ▼ (down) key to highlight Event Type. By default the event is set to [...]

1. From the Main Menu press the ▼ (down) key until Timed Events is highlighted then press the ↵ (Edit) key. Once in the Timed Events menu press the ▼ (down) key to highlight Sanitation Events Menu then press the ↵ (Edit) key. Press the ▼ (down) key until the first Post Vend event is highlighted. The LCD will display the screen as shown. 2[...]

N.B. A sanitation event, either timed or post vend, dispenses water into the drip tray. If the tray reaches its full limit the machine will be ‘Out Of Service’. 3. Backup Events Menu: This sub menu allows the operator to program the machine to perform an automatic backup of all user configurable settings and sales data stored in its memory. The[...]

automatically places an X in every box indicating that each day is selected. N.B. To select individual days, scroll through the menu using the ▲ (up) or ▼ (down) keys until the required day is highlighted. Press the ↵ (Edit) key to select the day, indicated by an X appearing in its adjacent box. Operators Manual 61[...]

Section 8 - Dispense Pipe Lengths 8.1 Instant Machine - 6 Canister Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 320 mm 5 6 mm I.D. x 10 mm O.D. 350 mm H = Hot Water Dispense Pipe Technical Manual 62 1 2 3 4 5 H 1 5 3 4 2 Hot W ate r[...]

8.2 Instant Machine - 8 Canister Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 320 mm 5 6 mm I.D. x 10 mm O.D. 360 mm 6 6 mm I.D. x 10 mm O.D. 410 mm 7 6 mm I.D. x 10 mm O.D. 460 mm H = Hot Water Dispense Pipe Technical Manual 63 1 2 3 4 5 6 7 H 1 5 6[...]

8.3 Single Freshbrew Machine - Paperless Brewer Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 300 mm 5 6 mm I.D. x 10 mm O.D. 330 mm 6 8 mm I.D. x 10 mm O.D. 370 mm H = Hot Water Dispense Pipe Operators Manual 64 1 2 3 4 5 6 H 1 5 6 3 4 2 Hot Wat er[...]

8.4 Double Freshbrew Machine - Paperless Brewer Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 300 mm 5 6 mm I.D. x 10 mm O.D. 330 mm 6 8 mm I.D. x 10 mm O.D. 390 mm 7 8 mm I.D. x 10 mm O.D. 370 mm H = Hot Water Dispense Pipe Operators Manual 65 1 2 3 [...]

8.5 Freshbrew Machines - Paper Brewer (King) Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 300 mm 5 6 mm I.D. x 10 mm O.D. 320 mm 6 8 mm I.D. x 10 mm O.D. 350 mm H = Hot Water Dispense Pipe Operators Manual 66 1 2 3 4 5 6 H 1 5 6 3 4 2 Hot Wat er[...]

8.6 Espresso Machine Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 350 mm 2 6 mm I.D. x 10 mm O.D. 300 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 300 mm 5 6 mm I.D. x 10 mm O.D. 330 mm 6 8 mm I.D. x 10 mm O.D. 450 mm H = Hot Water Dispense Pipe Operators Manual 67 1 2 3 4 5 6 H 1 5 6 3 4 2 Hot Water[...]

8.7 Espresso Machine Plus Teapot Option Pipe No Diameter Length 1 6 mm I.D. x 10 mm O.D. 360 mm 2 6 mm I.D. x 10 mm O.D. 310 mm 3 6 mm I.D. x 10 mm O.D. 300 mm 4 6 mm I.D. x 10 mm O.D. 300 mm 5 6 mm I.D. x 10 mm O.D. 240 mm 6 8 mm I.D. x 10 mm O.D. 450 mm H = Hot Water Dispense Pipe Operators Manual 68 1 2 3 4 5 6 H 1 5 6 3 4 2 Hot Water[...]

Section 9 - Error Messages And Simple Problem Solving 9.1 Error Messages The table below lists the error messages that may be encountered and, where applicable, offers the operator solutions for curing them. Safety First! Should the solution given not cure the problem, or the fault requires the assistance of a trained service engineer, DO NOT ATTEM[...]

9.1 Error Messages (Cont’d) 9.2 Simple Problem Solving In the unlikely event of the machine developing a problem, details are given in the table below on how to deal with common faults that can be easily remedied by the operator. Safety First! Should the remedy given below not cure the problem, or the fault is not listed, DO NOT ATTEMPT TO CURE T[...]

9.2 Simple Problem Solving (Cont’d) 9.3 Machine Leaking Should the machine develop a leak, switch off the mains water supply at the stop-tap and if safe to do so, switch off the mains electricity supply. Contact your machine supplier for further assistance. Safety First! Do not attempt to repair the machine yourself. Section 10 - Decommisioning T[...]

Notes Operators Manual 72[...]

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Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire SN14 6NQ T el: +44 (0)1249 444807 Fax: +44 (0)1249 444819 Email: sales@cranems.co.uk W ebsite: www .cranems.co.uk[...]