Elo TouchSystems 1749L Series manual

E lo Entuitiv e T ouchmonitor User Guide F or 17" LCD Modular Kiosk T ouchmonitors 174 6 L/17 49 L Se r ies R e vision A[...]

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iii Copyright © 200 4 E lo T ouchSystem s I nc. All Rights Reserved . No part o f th is publi cation may be re produ ced , tran smitted , tran scribed, stored in a re trie val s y ste m, or transl ated in t o any l a nguage or co mputer l angua ge, in a ny for m o r b y any means, i n cludi ng, b ut no t limite d to , elec tron ic, m ag netic, opt[...]

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1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Congr atula ti ons on your purchas e of an Elo TouchSyst e ms Entuit ive t ouchmoni tor. Your new touchmon itor combines the relia ble p e rfor m ance of E lo’s touc h technolo gy with the latest a dvanc es in LCD displ a y design . This com bination of featur e s creates a natur al flo w of inf ormation[...]

1- 2 Elo Entuitive Touchmonitor User Guide • Au to adj ustm ent capabi lity • Hi gh q ua l ity full screen re- scaling • Multi lingual OS D m enus in five l anguages: English, F rench, Ge rman, Spa nish and Japa ne se . • Se r i a l and U S B t o u c h in t e rf a c e ( U S B r e qu i r e s Windows 98 , 20 0 0 , M e or XP. ) • Pa tente d [...]

2 - 3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP T his chapt er discusse s how to install your LCD touchmonito r and h ow to install E lo To uchSyst e ms d r i ve r software. Un pac king Y o ur T o uchm onitor Check tha t the foll owing 10 i tems are prese nt and in good condit ion: LCD Display European monitor power cab le Monitor power cab l[...]

Detail A Product Overview Main Unit 17 46 L F ront-Mount 174 9 L Front -Mount Rear View 17 46L 1749L Bottom Vi e w (174 9 L sh o wn) See Detail A 2- 4 El o E n t u iti v e T o u c h m o n i t o r Us e r G u i d e[...]

At taching th e L-Bracket s Depe nding on your mount ing sc heme, u se the L-bra ckets or the VESA 7 5/100m m s t a nd a r d ho l e s l o c a t e d on the b ac k of t h e kio s k m oni t o r or the integrated M4 threaded holes. See page 15 for VESA m ount i ng in f o r m a tion. N OT E : Y ou will need a screwdrive r to at tach the L-br ackets. Y o[...]

174 6 L /1749L Option 1 Panel Cut Outs 2- 6 Elo E n t u iti v e T o u c h m o n i t o r Us e r G u i d e 174 6 L /1749L Option 2[...]

T ouch I n terface Con nection Y o ur touchmonitor comes with the following touchscreen connector cables: S e ri a l ( R S-2 3 2) ca b l e and U S B c a b l e . ( F or W i n d o w s 9 8, 200 0 , M e a n d XP s y s t ems onl y . ) T o set up this disp lay , pl ease ref er to the follow ing f igure s and proced ure s: Serial or USB Connection Th e fo[...]

STEP 1-Conn ect ing the Video Cable or 2 9 -pin D VI- I cable • Con nect the 15-p in video cable (th e fer rite bead end) to the vide o port o n your PC. • Con nect the othe r e nd of t he vi deo cable to the video conn ect or on yo ur tou c hm o n ito r . • Sec ure the ca ble to yo ur touc hm onit or and P C by tur ning t he sc re w s on th [...]

STEP 2-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Co n n e ct t h e m a le e n d of the serial ca b le to t h e s e r i al t o u c h s c r een c o n n e c tor • Se c u r e t he c a ble to y o ur t o u c h m oni t or a n d P C by t u r ning t h e s c r e w s[...]

STE P 3- C on ne ct i ng th e O S D Remote C abl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. ET1749L shown (ET1746L does not have DVI-I connector) OSD REMOTE AUTO/SEL DOWN UP MENU 2- 10 Elo E n t u iti v e T o u c h m o n i t o r Us e r G u i d e[...]

STEP 4-Connecting the P ower C able Depe ndin g on wher e you li v e, you w ill use eithe r th e Eu ropean or US /Ca nadia n po w e r cabl e. • Con nect the fem al e end o f the po we r c able to the • N OT E : T o protect your equipme nt against risk o f dam age fr om electr ical sur ges in the power line, plug the tou chmonit or’ s power co[...]

O ptimiz ing the LCD Disp l a y T o ensur e t he LCD displa y works well with your compute r, confi gur e the d isplay mode of your gr aphic card to make it less than or equal to 1 280 x 1024 re sol u tion (1280x1024 is highly recommended) , a nd m a k e su re th e t i m i ng o f th e PC video graphic card is compatible with the L C D d ispl a y . [...]

VES A Mou nt ing I nter fac e Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations . T he followi ng com pa ni e s provid e VESA mounting devic e s compati ble with y our to uc hmonit or: Ergot ron 80 0-888- 8458 65 1-681- 7600 www.ergot ron.com In n ovative O f f ice Pr [...]

In stalling the D river S oftw are E lo To uchSyst e ms p r ov ides driv e r software t hat all ows your tou chmonitor to wo rk with your comput er. Dr ivers are l ocated o n the enclose d CD-ROM for the fol lowing operating syste m s : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4. 0 Additiona[...]

In stal ling th e Se ria l T ouch D ri ver I ns t allin g the Se rial T ouc h Drive r f or Wind ows XP, Windows 2000, Me, 95/98 an d N T 4.0 N OT E : F or Windows 20 00 and NT 4.0 you m us t hav e adminis t rat or acces s rights to inst all t he dr i v er. 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . 2 If the Auto Start fea tu[...]

I ns t allin g the Se rial T ouc h Drive r f or M S-DO S an d W i ndo ws 3.1 Yo u must have a DOS mo use dr iver (MOUSE.COM) i nstall e d for your mouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS. T o in stall Windows 3. x an d MS-DOS from Win dows 95/98, follow t he d irecti ons below: 1 Ins e rt the Elo CD-ROM[...]

In stal li ng the US B T o uch Dri ve r In stal ling the US B T o uch Dri ver fo r Wind o ws XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . If W i ndows 98, Windows M e or Windows 2000 starts the Add New Hard war e W izard: 2 Choose Next . Select “Search f o r the b e st driver f or your device (R [...]

2- 18 Elo E n t u iti v e T o u c h m o n i t o r Us e r G u i d e[...]

3- 19 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T ouc hmon i t or Ad jus t men ts Yo ur tou c hmonito r wil l unlikely requir e adjust m ent. Varia tions i n video out put and a pplica tion may requi re adjustm ents to your touchmonit or to optimize the q uality of t he disp lay. For b e st per formance, your touchmon itor should be operating in na [...]

3-2 0 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt ro l Fu n ction ME N U Men u Display /Ex it s the OSD menu s. Br ightness/ Plus/C lockwi se 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item. 3. Select item clock wise. Minus Co unter-clock wise 1 . Decr ease va lue o f the adju[...]

3- 2 1 Brightness Controls the picture brightness. Left/Right Controls the horizontal position. Up/Down Controls the vertical position. Recall defaults Recall factory settings of the image parameters. Color Temperature In this menu you can select one of the default color temperatures (5500 K, 6 500 K, 7500 K, 9300 K) P ress the OSD button Up or Dow[...]

3-2 2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TON E Adjusts the color so faces appear natural. YUV ? ? EXIT Escape main-OSD OSD Left/Right Adjusts the horizontal position of the OSD menu. OSD Up/Down Adjusts the vertical position[...]

4- 2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TING If you ar e experi encin g troub le wit h you r touc hmonitor, re f er t o the following t able. If the probl em per sists, plea se contac t your lo c al de a ler or our servic e cent er. Sol ut i o ns t o Common Probl ems Problem Sugg esti on( s) No ima ge ap pears on scr een. Chec k that al l the I [...]

4 - 2 4 Elo E n t u iti v e T ou c h m on it o r Us e r G u i d e Ima ge has ver tical f licke ring l i n e bars. Use “ Phase ” to make a n adjust ment. Chec k and reco nfigu re the di spla y mo de of t he verti cal re fr esh rate of your graph ic car d to mak e it co mpat ible with the LC D dis pla y. Ima ge is uns table and flicke ring Use ?[...]

A - 2 5 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monit or is th e resolutio n l e vel a t which the LCD p anel is designe d to perfor m best. For the Elo LCD touchmon itor, the native re solu tion is 1280 x 1024 for the SXGA-17 inch siz e. In almost all cas e s, screen i mages look best when vie wed at their nati ve[...]

A - 26 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e As an exampl e , a SVGA resolution LCD panel has 800 pixels horizont a lly by 6 00 pi xels verticall y. Input video is als o re presented by the same terms. XGA i nput video ha s a f orm a t of 1024 pixe ls horizontally by 768 pixe ls vertical ly. When the i nput pixels containe d[...]

B - 27 A PPENDIX B C HAPT E R 4 T O UC HMONI TOR S AF ET Y T his manual cont ains inf ormation tha t is import ant for the prope r setup and ma intena nce of your touchmon itor. Before se tting u p and poweri ng on your new t ouchmoni tor, read thr ough this manua l, especia lly Cha p te r 2 (Insta llation) , and Cha pter 3 (O pera tion). 1 T o re [...]

B - 28 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e Ca re an d Ha nd ling of Y our T ouc hm onitor T he followi ng t ips will help keep your Elo Entuit ive t ouc h monitor function ing at the optimal l e vel. • T o avoid risk of e lec tric sho ck, d o not di sassemble the brick supply or d isplay unit cabine t. The unit is not us[...]

C - 29 A PPENDIX C C HAPTER 4 T EC HN ICA L S PE CIFI CAT IONS Co mpatib le Video Modes Y ou r Elo E ntuit i v e to uchm oni tor is co mpa tible with the fo llowi ng st andard video mo des: VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640 x 480 37,500 75 VESA 800 x 600 35,160 56 VESA 800 x 60[...]

Touchmonitor Specifications Table C.1 17" LCD Touchmonitor (ET1746L/1749L) Specifications Display T ype Size Pixel Format T ouchscreen Colors Display Brightness Back-light Lamp Life V iewing Angle Contrast Ratio Display Response Time En vironment Mechanical Electrical Agencies[...]

C - 3 1 Ta bl e C . 2 IntelliTouch Tou chmonitor Specific ations Me chanical Positional Accuracy S t a ndard de via tion of error is l ess tha n 0.080 i n. (2. 03 mm). Equ ate s to le s s than ± 1% . Touc hpoi nt Dens ity Mor e than 10 0,000 t ouchpoi nts/in 2 ( 15,50 0 tou chp oints /cm 2 ). To uch A ct ivat io n Force Typi call y les s than 3 ou[...]

C - 3 2 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e Environmental Chemical Resist ance Th e acti ve area of th e touchs creen is r esist ant to a ll che mica ls th a t do no t affe ct glas s, suc h as: Ac etone To luene Met hyl ethyl ketone I so propyl alc ohol Met hyl alcoh ol Ethy l acet ate Am mo ni a- bas ed gl ass cl ea n ers[...]

C- 3 3 17" LCD T o u c hmoni t or (ET17 46L/ET1749L ) Dimensions NOTES FOR AL L MOUNTI NG OPTI ONS : Material: W ood: Ø4.5 h oles thru f or M4 sc rews with nu ts or screws for w ood Ø4mm. Sheet meta l: Concealed hea d threaded studs M4 with n uts. 17 46 L 17 49 L[...]

C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical S afety Information: A) Com p lian c e is re qu ir ed w ith res pec t to the vo lt ag e, fr eq uen cy , a n d cur re n t re quire ment s i ndica ted on t he man ufa cturer’ s labe l. Conn ecti on to a diff erent po wer s ource than those speci fied herei n wil l li kely resul t in improp er o[...]

35 This In for mat ion T echn ology Equipmen t (ITE) is req uire d to h a ve a CE Mar k on th e manuf actur er’s lab el w hich means that the equi pment has b een t este d to the fo llo wi ng Dir ecti ves an d Sta nda rds : This e quipmen t has been te sted to the re quire ments fo r the CE Mark as req uired b y EM C Direc tiv e 8 9/ 3 36/EEC ind[...]

"This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according t[...]

37 C HAPTER 4 W AR RANTY E xcept a s otherwis e stated herein or i n an order acknowle dgment deli ve re d to Buye r, Seller warr a nts to Buyer that the P roduc t shall be free of defects in ma teri als and workmanship. The warra nty for the touc hm oni tors and c o m pon e nts o f t h e p r odu c t i s 1 y e a r . Se ller makes no warr anty rega [...]

38 Elo E n t u iti v e T o u c h m o n it o r U s e r G u i d e T H ES E REM EDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EX PR ES S OR IMPLIED BY S TATUTE OR OTHERWISE, REGARDING T H E P R ODUCTS, THEIR FITNESS F OR ANY PURPOSE, T H EIR Q[...]

Index-39 I NDEX Numerics 17" LCD Touchmonitor(ET1746L/1749L) Dimension, 33 A About the Product, 1 About Touchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5 B Back-light Lamp life, 30 Bottom View, 4 Brightness, 20,21 C Care and Handling of your Touchmonitor, 28 Chemical Resisiance, IntelliTouch, 36 [...]

T Technical Specifications, 33 Touch Activation Force, IntelliTouch, 31 Touch Interference Connection, 11 Touch not working, 28 Touchmonitor safety, 27 Touchmonitor Specification, 30 Touchpoint Density, Intellitouch, 31 Troubleshooting, 23 U Unpacking Your Touchmonitor, 3 Using the On-Screen Display(OSD) Menus, 19 UXGA, 25 V VESA mount on Your Touc[...]

Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www.elotouc h.com or simply call the office nea[...]