Dell NY105 manual

www .dell.com | support.dell.com Dell Precision™ M2300 User’ s Guide Model PP18L[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

Contents 3 Contents 1 Finding Information 2 About Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Back View . . . . . . . . . [...]

4 Contents Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configuring Power Management Settings . . . . . . . . . . . . . . . . . . . 35 Accessing Power Options Properties . . . . . . . . . . . . . . . . . . . 35 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Replacing the Batt[...]

Contents 5 7 Setting Up and Using Networks Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . 47 Setting Up a Networ k in the Microsoft ® Windows ® XP Operating Sy stem . . 48 Setting Up a Network in the Microsoft Windows Vista® Operating Sy stem . 48 Wireless Local Area Network . . . . . . . . . . . . . . . . . . . . . . [...]

6 Contents ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Extended Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installing a PC C[...]

Contents 7 Starting the Dell Diagno stics from the Drivers and Utilities Media . . . . 76 Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 77 Dell Support Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Accessing the Dell Support Utility . . . . . . . . . . . . . . . . . . . . . 78 Clicking the D[...]

8 Contents Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 93 No sound from in tegrated speakers . . . . . . . . . . . . . . . . . . . . 93 No sound from external speakers . . . . . . . . . . . . . . . . . . . . . 94 No sound from hea[...]

Contents 9 14 Adding and Replacing Parts Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Recommended T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . 109 Before W orking Inside Y our Computer . . . . . . . . . . . . . . [...]

10 Contents 17 Specifications 18 Getting Help Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 T echnical Support and Customer Service . . . . . . . . . . . . . . . . 143 DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Online Services . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Finding Information 11 Finding Information NOTE: Some features or media may be op tional and may not ship with your computer . Some features or media may not be availabl e in certain countries. NOTE: Additional information ma y ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for[...]

12 Finding Information • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to open my computer Quick Reference Guide NOTE: This document may be option al and may not ship with your computer . NOTE: This document is available as a PDF at support.dell.com . • W arranty information • T er[...]

Finding Information 13 • Solutions — T r oubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Con[...]

14 Finding Information • How to use Microsoft W indows XP or W i ndows Vista ® • How to work with programs and files • How to personalize my desktop Windows Help and Support Microsoft W indows XP: 1 Click the Start button and click Help and Support . 2 Either select one of the topics listed, or type a word or phrase that describes your probl[...]

About Y our Computer 15 About Y our Computer NOTE: The appearance of your computer may vary slightly from th e model shown in this document. Front V iew 1 5 2 10 6 11 4 12 3 8 13 9 7[...]

16 About Y our Computer DEVICE STATUS LIGHTS 1 display latch 2 display 3 power button 4 device status lights 5 keyboar d 6 touch pad 7 fingerprint reader (optional) 8 touch pad buttons/track stick buttons 9 track stick 10 keyboar d status lights 11 volume control buttons 12 ambient light sensor 13 mute button[...]

About Y our Computer 17 If the computer is connected to an electr ical outlet, the light operates as follows: – Solid green: The battery is char ging. – Flashing green: The battery is almost fully char ged. – Off: The battery is adequately charged (or e xtern al power is not available to charge the battery). If the computer is running on a ba[...]

18 About Y our Computer KEYBOARD STATUS LIGHTS The green lights located above the k eyboard indicate the following: POWER BUTTON — P ress the power button to turn on the computer or to enter or exit a power management mode. NOTICE: T o avoid losing data, shut down your comp uter instead of pressing the power button. FINGERPRINT READER ( OPTIONAL [...]

About Y our Computer 19 Left Side V iew AIR VENTS — The computer uses an internal fan to create airflow through the vents, wh ich pr events the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the ai r vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase[...]

20 About Y our Computer SMART CARD SLOT ( WITH BLANK )— Supports one smart card. Smart card s provide a variety of functions, including security features and data storage. The blank pr events foreign matter from e ntering the interior of the computer when a smart card is not installed in the smar t car d slot. F or more information and instructio[...]

About Y our Computer 21 NOTE: The Dell Wi-Fi Catcher Network Loca tor light appears only when the co mputer is turned off and wireless networking is activated in the sy stem setup program. While working in Microsoft Windows operating sy stems, the light is designed not to appear . PC C ARD SLOT — Supports one PC Card, such as a modem or net work [...]

22 About Y our Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slig ht[...]

About Y our Computer 23 MODEM CONNECTOR (RJ-11) USB CONNECTORS SERIAL CONNECTOR VIDEO CONNECTOR AC ADAPTER CONNECTOR Connect the telephone line to the modem connector . F or information on using the modem, see the online modem documentation supplied with yo ur computer (see "F inding Information" on page 11). Connects USB devices, such as[...]

24 About Y our Computer The AC adapter converts A C power to the DC power requir ed by the computer . Y ou ca n connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worl dwide. However , power connectors and power strips vary among countries. Usin g an incompatible cable or imprope[...]

About Y our Computer 25 Bottom V iew BATTERY CHARGE GAUGE / HEALTH GAUGE — Provides information on the battery char ge (see "Checking the Battery Charge" on page 32). BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 31). BAT[...]

26 About Y our Computer AIR VENTS — The computer uses an internal fan to create ai rflow through the fan air ven ts, which pr events the computer from overheating. HARD DRIVE SCREWS — Secure the har d drive in place.[...]

T ransferring Information to a New Computer 27 T ransferring Information to a New Computer Y ou can use your operating system wizar ds to help you transfer files and other data from one computer another . F or instructions, see the following section that corresponds to the operating system your computer is running. Microsoft ® Windows ® XP The Mi[...]

28 T ransferring Informati on to a New Computer 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next . 5 When the Now go to your old computer screen appears, go to yo ur old or source computer . Do not click Next at this time. T o copy data from the old computer: 1 On the old computer , ins[...]

T ransferring Information to a New Computer 29 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk. 2 Click the Start → Run . 3 In the Open field on the Ru n window , browse to the path for fastwiz (on the appropriate removable media) and click OK . 4 On the F iles and Settings T ransfer [...]

30 T ransferring Informati on to a New Computer The screen indicates that a connection has been made. 5 At the computer you are transferring data from, follow the on-scr een instructions to select the settings and files you want to transfer . 6 Y ou will come to a screen that indicat es you ar e ready to transfer files. 7 F rom the destination comp[...]

Using a Battery 31 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS setting s, operate your Dell™ portable computer with the main[...]

32 Using a Battery CAUTION: Do not dispose of batterie s with household waste. When your ba ttery no longer ho lds a charge, call your local waste disposal or environm ental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the ri[...]

Using a Battery 33 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-clic k the icon in the taskbar , and click Help . T o check the battery health using the charge gauge[...]

34 Using a Battery Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft W indows Vi sta®) conserves power by turning off the display and the hard drive after a pr edetermined period of in activity (a time-out). When the computer exits standby or sleep mode, it returns to the same oper ating state it was in befor e en[...]

Using a Battery 35 NOTE: Some PC Cards may not operate co rrectly after the computer exits hibe rnate mode. Remove and reinsert the card (see "Removing a Card or Blank" on pa ge 65), or simply restart (reboot) your computer . T o exit hibernate mode, press the power button. The computer may take a short time to e xit hibernate mode. Y ou [...]

36 Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explos ion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to wo rk with your Dell™ computer . Do not use a battery from other computers with your computer . CAUTION: Before performing t[...]

Using a Battery 37 Battery Errors T o address error codes generated by the batt ery , refer to "Error Messages" on page 82.[...]

38 Using a Battery[...]

Using the Keyboard 39 Using the Keyboard Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol , hold down <Fn> and press the desir ed key . [...]

40 Using the Keyboard Battery Display Functions Power Management Microsoft ® Windows ® Logo Key Functions <Fn><F3> Displays the Dell™ Qui ckSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 32). <Fn><F8> Switches the video image to the next display option. The options include the integrated displa[...]

Using the Keyboard 41 T o adjust keyboar d operation, such as the charac ter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click Ke y b o a r d . F or information about the Co ntrol P anel, access the Help and Support Center (click Start → Help and Support ). T ouch Pad The touch pad detects the pressur e and move[...]

42 Using the Keyboard Y ou can also use the track stick to mo ve the cursor . Pr ess the track stick le ft, right, up, or down to change the direction of the cursor on the display . Use the track stick and track stick buttons as you would use a mouse. Customizing the T ouch Pad and T rack Stick Y ou can use the Mouse P roperties window to disable t[...]

Using the Display 43 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d. NOTE: Brightness key combinations only affect the display on your portable com[...]

44 Using the Display The ambient light sensor is disabl ed when your computer is shipped to you. If you enable the ambient light sensor and then use any of the display bright ness key combinations, the ambient light sensor is disabled and the display brightness is increased or decr eased accordingly . NOTE: The ambient light sensor is disa bled whe[...]

Using the Display 45 Before you change any of the default display setting s, mak e a note of the default settings for future refer ence. NOTE: Use only the Dell-installed video drivers, which are de signed to offer the best performance with your Dell- installed operating sy stem. If you choose a resolution or color palette that is higher than the d[...]

46 Using the Display 7 If prompted to restart the computer , click Apply the new color setting without restarting and click OK . 8 If prompted, click OK to resize your desktop. 9 If prompted, click Ye s to keep the settings. 10 Click OK to close the Display P roperties window . T o disable dual independent display mode: 1 Click the Settings tab in [...]

Setting Up and Using Networks 47 Setting Up and Using Networks Setting up a computer network provides co nnectivity between your computer and the Internet, another computer , or a network. F or example, with a network set up in a home or small office you can print to a shared printer , access drives and files on another computer , browse other netw[...]

48 Setting Up and Using Networks Setting Up a Network in the Microsoft ® Windows ® XP Operating Sy stem 1 Click Start → All P rograms → Accessories → Communications → Network Setup Wizard → Next → Checklist for creating a network . NOTE: Selecting the connecti on method labeled This computer connects directly to the Internet enables t[...]

Setting Up and Using Networks 49 • The order confirmation for your computer Start Button and Connect T o Option In Microsoft W indows XP , click Start → Connect T o → Show all connections . In Microsoft W indows Vista , click Start → Connect T o → V iew network computers and devices . If W ireless Network Connection does not appear und er[...]

50 Setting Up and Using Networks 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wir eless router . 10 Ensure that no network or USB cables, other th an the network cable connecting the modem and th[...]

Setting Up and Using Networks 51 • Y our wireless network car d’s client utility • The W indows XP or W indows Vista operating system T o determine which wireless configuration utility is managing your wir eless network card in W indows XP : 1 Click Start → Settings → Control P anel → Network Connections . 2 Right-click the Wireless Net[...]

52 Setting Up and Using Networks The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking functi on on or off, the wir eless activity indicator changes to display the status. F or more information about the Dell QuickSet wir eless activity indicator[...]

Setting Up and Using Networks 53 1 Click Start → Help and Support → Use T ools to view your computer information and diagnose problems . 2 Under T ools , click My Computer Information → F ind information about the hardware installed on this computer . On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband [...]

54 Setting Up and Using Networks T o monitor the status of your wireless device, see "Monitoring the Status of the W ire less Network Card Through Dell QuickSet" on page 51. Managing Y our Network Settings Through the Dell QuickSet Location Profiler The Dell QuickSet Location Profiler helps you manage network settings that correspond to y[...]

Setting Up and Using Networks 55 NOTE: Enabling Windows Firewall does not reduce the need for virus-checking software. F or more information, click Start → Control P anel → Security → Windows F irewall , or access the Help and Support Center (click Start → Help and Support ).[...]

56 Setting Up and Using Networks[...]

Using Multimedia 57 Using Multimedia Playing Media NOTICE: Do not press down on the media tr ay when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 P ress the eject button on the front of the drive. 2 P ull out the tray . 3 Place the disc, label side up, in the ce[...]

58 Using Multimedia 4 P u sh the tray back into the drive. T o format media for storing data, to create music me dia, or to copy media, see the media software that came with your computer . NOTE: Ensure that you follow all copyright laws w hen you create media. A CD player includes the following basic buttons: A D VD player includes the following b[...]

Using Multimedia 59 This section applies only to computers that have a CD-RW , D VD+/-RW , or CD-R W/DVD (combo) drive. NOTE: The types of media drives offered by Dell may vary by country . The following instructions explain how to mak e a copy using Roxio Creator Plus - Dell Edition. Y ou can also use Roxio Creator Plus for other purposes, such as[...]

60 Using Multimedia CD-Writable Drives DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in r egular stereos. CD-R Ws may not play in many home or car stereos[...]

Using Multimedia 61 Adjusting the V olume NOTE: When the speakers are muted, y ou do not hear the media playing. 1 Open the V olume Control window . 2 Click and drag the bar in the V olume Control column and slide it up or do wn to increase or decr ease the volume. F or more information on vo lume control options, click Help in the V olume Control [...]

62 Using Multimedia Microsoft Windows Vista® Operating Sy stem 1 Click the W indows Vista Start button , , and click Control P anel → Appearance and P ersonalization . 2 Under P ersonalization , click Adjust Screen Resolution . 3 Under Resolution: click and drag the bar to reduce the r esolution setting. 4 In the drop-down menu under Colors , cl[...]

Using Cards 63 Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the dev ice software may attempt to reinitialize a connec tion. If the software is not operational after an ESD occurrence, res tart the modem so ftware program. Card T ypes PC Card[...]

64 Using Cards Extended Cards An extended PC Car d (for example, a wir eless netwo rk adapter) is longer than a standard PC Car d and extends outside the computer . F ollow these precautions when using e xtended PC Cards: • P rotect the exposed end of an installed card. Striking the end of the car d can damage the system board. • Always remove [...]

Using Cards 65 ExpressCards 1 Place the ExpressCar d in the adapter (the ad apter is included with the ExpressCard). 2 Install the ExpressCar d with the adapter the same way as a PC Card. (See "PC Cards" on page 63) Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in[...]

66 Using Cards[...]

Securing Y our Computer 67 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

68 Securing Y our Computer About Smart Cards Smart cards ar e portable credit-car d shaped devices with internal integr ated circuits. The top surface of the smart card usually contains an embedded processo r under the gold contact pad. The combination of the small size and integrated circuits make smart ca r ds valuable tools for security , data s[...]

Securing Y our Computer 69 Passwords P asswords prevent unauthorized access to your comput er . When using passwords, observe the following guidelines: • Choose a password that you can r emember , but not on e that is easy to guess. F or example, do not use the names of family members or pets for passwords. • It is recommended that you do not w[...]

70 Securing Y our Computer A primary (or system) password, an administrator passwor d, and a hard d rive password all pr event unauthorized access to your comput er in different ways. The following table identifies types and featur es of passwords available on your computer . NOTE: Some hard drives do not su pport hard drive passwords. NOTE: Passwo[...]

Securing Y our Computer 71 The administrator password can be used instead of the primary pa sswor d. Whenever you are prompted to enter the primary password, you can enter the administrator passwor d. NOTICE: If you disable the administrator password, the primary password is also disabled. NOTE: The administrator password provides access to the com[...]

72 Securing Y our Computer TPM is a hardwar e-based security feature that can be used to create and manage computer -generated encryption keys. When combined wi th security softwar e, the TP M enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. The TPM feature is enabled th[...]

Securing Y our Computer 73 2 Load the security managemen t software: a T urn on (or restart) your computer . b When the DELL™ logo appears, press <F2> immedi ately . If you wait too long and the W indows logo appears, continue to wait until you see th e W indows desktop. Then shut down your computer and try again. c In the drop-down menu, s[...]

74 Securing Y our Computer The Dell customer service repr esentative will log your report under the computer Service T ag and recor d the computer as missing or stolen. If someone calls Dell for technical assista nce and gives your Service T ag, the computer is identi fied automatically as missing or stolen. The repr esentative will attempt to get [...]

T roubleshooting 75 T roubleshooting NOTE: For troubleshooting specific to th e Microsoft Windows Vista® oper ating sy stem, see the Help and Support Center . Dell™ T echnical Update Service The Dell T echnical Update service provides proact ive e-mail notification of software and har dware updates for your computer . The service is free an d ca[...]

76 T r oubleshooting 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device fo r instructions. Ensure the computer is connected to a known good electrical outlet. 2 T u rn on (or restart) your computer . 3 Diagnostics can be invoked one of two ways: • When the DELL™ logo [...]

T roubleshooting 77 5 Ty p e 1 to start the media menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multip le versions ar e listed, select the version appropriate for your computer . 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1[...]

78 T r oubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities media , remove the media. 5 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The [...]

T roubleshooting 79 • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View fr equently asked questions • Learn more about the Dell Support Utility • T urn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view [...]

80 T r oubleshooting Problems writing to a CD/DVD-RW drive C LOSE OTHER PROGRAMS — The CD/D VD-R W drive must receive a ste ady str eam of data when writing. If the stream is interrupted, an error occurs. T ry clos ing all programs before you write to the CD/D VD- RW . T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — Sea[...]

T roubleshooting 81 NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone network. C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click T ools , click Options , and then click Security [...]

82 T r oubleshooting S CAN THE COMPUTER FOR SPYWARE — If you are e xperiencing slow computer performance, you frequently r eceive pop-up advertisem ents, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spywar e protection (your program may requir e a[...]

T roubleshooting 83 A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. G ATE A20 FAILURE — A memory module may be loose. Reinstall the memory modules and, if necessary , replace them (see "Memory P roblems" on page 88). G ENERAL FAILURE — The operating sy[...]

84 T r oubleshooting K EYBOARD STUCK KEY FAILURE — F or external keyboar ds or keypads, check the cable connection. Restart the computer , and avoid touching the keyboar d or keys during the boot routine. R un the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 75). M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ V[...]

T roubleshooting 85 4 Click Remove or Change/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions. S ECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. Y ou may have a defective sector or corrupted F A T on the hard drive. Run the W indows error -checki ng utility[...]

86 T r oubleshooting If your IEEE 1394 device is listed , W indows recognizes the device. I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED IEEE 1394 DEVICE — I F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY D ELL — Contact Dell ( see "Obtaining Assistance" on page 143) or the IEEE 1394 device manufacturer . Ensure that the [...]

T roubleshooting 87 If the characters appear now but did not with the ex ternal k eyboard, you may have a defective external keyboar d. Contact Dell (see "Obtaining Assistance" on page 143). R UN THE KEYBOARD DIAGNOSTICS TESTS — R un the PC-A T Compatible Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page [...]

88 T r oubleshooting 1 Click Start → All P rograms → Accessories → P rogram Compatibility Wizard → Next . 2 F ollow the instructions on the screen. A solid blue screen appears T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a k ey on your keyboar d or moving your mouse, press and hold the power button for at leas[...]

T roubleshooting 89 • See the software documentation for minimum memory r equirements. If necessary , install additional memory (s ee "Memory P roblems" on page 88). • Reseat the memory modules to ensure that yo ur computer is successfully communicating with the memory (see "Memory P roblems" on page 88). • R un the Dell D[...]

90 T r oubleshooting NOTE: The icon appears on the Window s desktop if the computer has a Dell Mobile Br oadband card installed. Double-click the icon to la unch the utility . Once the utility has launched, the icon appears in the notification area. C ANNOT CONNECT — The Dell Mobile Broadband Card must be activated on the network in or der to con[...]

T roubleshooting 91 I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED C ARD — Contact Dell (see "Obtaining Assistance" on page 143). I F YOU HAVE PROBLEMS WITH A C ARD NOT PROVIDED BY D ELL — Contact the car d manufacturer . Power Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 147) as you compl[...]

92 T r oubleshooting R ESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains blank, reinstall the memory modules (s ee "Memory P roblems" on page 88). Ensuring Sufficient Power for Y our Computer Y our computer is designed to us e a 65- W or higher AC adapter . Using AC adapters that ar e less-powerful [...]

T roubleshooting 93 3 Click P roperties and click the Po r t s tab. F or a parallel printer , ensure that the P rint to the following port(s): setting is LPT1 (P rinter P ort) . F or a USB printer , ensure that the P rint to the following port(s): setting is USB . R EINSTALL THE PRINTER DRIVER — See the printer documentat ion for instructions. Sc[...]

94 T r oubleshooting R EINSTALL THE SOUND ( AUDIO ) DRIVER — See "Reinstalling Drivers and Utilities" on page 102. No sound from external speakers E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speak ers have volume controls, adjust the volume , bass, or treble to [...]

T roubleshooting 95 3 T u rn on the computer . 4 At the W indows desktop, use the touch pad to move the curs or around, select an icon, and open it. If the touch pad operates correctly , the mouse may be defective. C HECK THE SY STEM SETUP PROGRAM SETTINGS — V erify that the system setup program lists the correct device for the pointing device op[...]

96 T r oubleshooting M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your e xternal speaker system includes a subwoofer , ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor . E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, halogen lamps, or other applia[...]

Sy stem Setup Program 97 Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set throug h the sy stem setup program. (An exception is the External Hot Key option, which you can disable or enable only through the sy stem [...]

98 Sy stem Setup Program Sy stem Setup Screens NOTE: For information about a specific item on a sy stem setup screen, highlig ht the item and see the Help area on the screen. On each screen, the system setup options ar e listed at the left. T o the right of each option is the setting or value for that option. Y ou can change settings that appear as[...]

Sy stem Setup Program 99 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence without enter ing the system setup program. (Y ou can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a dock[...]

100 Sy stem Setup Program[...]

Reinstalling Software 101 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboard. All devices r equire a driver program. A driver acts like a translator between the devi ce and any other programs that use the device. Each device has its own set of specialized co mmands tha[...]

102 Reinstalling Software NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an ex clamation point (a yellow circle with a " ! ") on the device icon. If an ex clamation point is ne[...]

Reinstalling Software 103 2 Right-click the device for which the new driver was installed and click P roperties . 3 Click the Drivers tab → Roll Back Driver . Microsoft Windows Vista 1 Click the W indows Vista start button , , and right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If[...]

104 Reinstalling Software If instructed to navigate to the driver files, clic k the media directory on the driver information window to display the files associated with that driver . Manually Reinstalling Drivers After extracting the driver files to your har d drive as described in t he previous section, r einstall the drivers: Microsoft Windows X[...]

Reinstalling Software 105 3 In the F ix a P roblem section, click Hardware T roubleshooter . 4 In the Hardware T roubleshooter list, select the option that be st describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista 1 Click the W indows Vista start button , , and click Help and Support . 2 Ty p [...]

106 Reinstalling Software Microsoft Windows Vista 1 Click the W indows Vista Start button , , and click Help and Support . 2 In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to c onti[...]

Reinstalling Software 107 NOTICE: Before performing the instal lation, back up all data files on your primary har d drive. For conventional hard drive configurations, the prim ary hard drive is the first drive detected by the computer . T o reinstall W indows, yo u need the following items: •D e l l ™ Operating System media •D e l l Drivers a[...]

108 Reinstalling Software[...]

Adding and Replacing Parts 109 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 109 and [...]

110 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handl[...]

Adding and Replacing Parts 111 Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on [...]

112 Adding and Replacing Parts 1 F ollow the instructions in "Before Y ou Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). NOTICE: The keycaps on the keyboard are fr agile, easily dislodged, and time-c onsuming to replace. Be careful when removing and hand ling the keyboard. 3 Remove the three scr ew[...]

Adding and Replacing Parts 113 Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before performing the followin g procedures, follow the sa fety instructions in your Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching a connector on the ba [...]

114 Adding and Replacing Parts 6 Disconnect the card from the cable a nd r emove the card from the computer . Coin-Cell Battery CAUTION: Before performing the followin g procedures, follow the sa fety instructions in your Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by [...]

Adding and Replacing Parts 115 4 Remove the battery connector from the connector on the system board. 5 Being careful not to br eak the plastic, slightly raise the corner of the mylar above the battery . 6 While holding the mylar , grasp the battery and pull out of the battery compartment. Memory Y ou can increase your computer memory by installi n[...]

116 Adding and Replacing Parts 1 F ollow the procedures in "Befor e Y ou Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3 Remove the keyboar d (see "Keyboar d" on page 111). NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing c[...]

Adding and Replacing Parts 117 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. a Align the notch in the module connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-d egree[...]

118 Adding and Replacing Parts 2 T u rn the computer bottom-side up, loosen the ca ptive screw in the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips. 3 If you are r eplacing a memory module, ground yourself and remove the exist[...]

Adding and Replacing Parts 119 NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector . 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. a Align the notch in the module edge connect or [...]

120 Adding and Replacing Parts 6 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 7 T u rn on the computer . As the computer boots, it detects the additional memory and automatica lly updates the system configuration information. T o confirm the amount of memory installed in the compute[...]

Adding and Replacing Parts 121 NOTICE: T o prevent damage to the connector , do not us e tools to spread the securing clips. 4 If a WLAN card is not alr eady installed, go to ste p 5. If you are r eplacing a WLAN card, remove the existing car d: a Disconnect the WLAN card from any attached cables. b Use your fingertips to carefully spr ead apart th[...]

122 Adding and Replacing Parts NOTICE: T o avoid damaging the WLAN card, never pl ace cables on top of or under the card. NOTE: Y our WLAN card may have two or three connecto rs, depending on the ty pe of card you ordered. NOTE: For more specific information about which cable to connect to which conn ector , see the documentation that came with y o[...]

Adding and Replacing Parts 123 NOTICE: T o prevent damage to the connector , do not us e tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5. If you ar e replacing a Mobile Broadband car d , remove the e xisting card: a Disconnect the Mobile Broadband card from any attached cables. 1 Mobile Broadb[...]

124 Adding and Replacing Parts b Use your fingertips to carefully spr ead apart the metal securing tabs until the card pops up slightly . c Slide and lift the Mobile Broadband card out of its connector . NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. NOTE: Do not ins[...]

Adding and Replacing Parts 125 NOTICE: T o avoid damaging the Mobile Broa dband card, never place cables on top of or under the card and ensure that you route the cables properly . NOTE: For more specific information about which cable to connect to which conn ector , see the documentation that came with your Mo bile Broadband card. c Connect the wh[...]

126 Adding and Replacing Parts NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic disc harge (ESD). T o prevent ESD, hold the card in your hand b efore you insert or remove the card. 2 W ith the cut-off corner on the card facing away fr om the car d slot, insert the SIM card into the slot so that it slides under the[...]

Adding and Replacing Parts 127 NOTE: The number of hard drive screws may vary . 2 Remove the hard drive scr ews on the bottom of the computer . NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 3 Slide the ha[...]

128 Adding and Replacing Parts Media Bay NOTE: If the device locking screw is not pr esent, you can remove and instal l devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: T o prevent damage to devices, s tore them in a safe, dry place wh en they are not installed in the computer . A [...]

Adding and Replacing Parts 129 NOTE: This card is only compatible with the Micr osoft Windows Vista® operating sy stem. NOTE: If you order ed an FCM card with your computer , the card is alr eady installed . 1 F ollow the procedures in "Befor e Y ou Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3[...]

130 Adding and Replacing Parts NOTICE: When installing this card, ensure the two antenna cables ar e not under the card. The antenna cables are designed to lay across the top of the FCM card and in the protective sleeve. Installing the card on top of these antenna cables may cause dam age to your computer . Also, do not ins tall the FCM card in the[...]

Dell™ QuickSet 131 Dell™ QuickSet NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ QuickSet, you ca n [...]

132 Dell™ QuickSet[...]

T raveling With Y our Computer 133 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case. Use the Service T ag if you need to report a loss or theft to law enforcement officials and to D[...]

134 T raveling Wit h Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , use the wireless switch (see "E[...]

Specifications 135 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configurati on of your computer , click Start → Help and Support and select the option to view information about your computer . Processor P r ocessor type Intel ® Core ™ 2 Duo P rocessors L1 cache 32 KB per instructio n, 32 KB data cache [...]

136 Specifications www .dell.com | support.dell.com Memory Memory module connector two user-accessible SODIMM sock ets Memory module capacities 512 MB, 1 GB, and 2 GB Memory type DDR2 SODIMM Minimum memory 1 GB Maximum memory 4 G B Smart Card Read/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1) Cards supp[...]

Specifications 137 Communications Modem: Ty p e v .92 Data/F ax MDC Modem Controller softmodem Interface HDA Bus Network adapter 10/100/1000 Ethernet LAN on system board W ireless internal WLAN, WW AN, and Bluetooth ® wireless support (if optional car ds are purchased) Video Video type: discrete on system boar d, hardware accelerated Data bus PCI-[...]

138 Specifications www .dell.com | support.dell.com Active area (X/Y) 303.74 x 189.84 Dimensions: Height 206 mm (8.11 inches) Wi d t h 320 mm (12.6 inches) Diagonal 358.14 mm (14.1 inches) Operating angle 0° (closed) to 180° Viewing angles: Horizontal 40/40° V ertical 15/30° Pix el pitch 0.2109 P ower Consumption ( panel with backlight) (typica[...]

Specifications 139 6-cell lithium-ion batteries: Depth 66.6 mm (2.62 inches) Height 19.2 mm (0.76 inch) 9-cell lithium-ion batteries: Depth 93.3 mm (3.67 inches) Height 20.59 m (0.81 inch) W eight 0.51 kg (1.12 lb) (9 cell) 0.33 kg (0.73 lb) (6 cell) V oltage 11.1 VDC (6 cell and 9 cell) Charge time (approximate) : Computer off for standard 6-cell [...]

140 Specifications www .dell.com | support.dell.com Dimensions: Height 32 mm (1.27 inches) Wi d t h 337 mm (13.31 inches) Depth 238 mm (9.3 inches) T emperature ra nge: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Fingerprint Reader (optional) T ype UPEK TCS3 T ouchStrip™ strip sensor with CMOS active capaci[...]

Specifications 141 Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (– 50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.04-1985 Environmental (continued)[...]

142 Specifications www .dell.com | support.dell.com[...]

Getting Help 143 Getting Help Obtaining Assistance If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting" on page 75 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" [...]

144 Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagno se your problem and repair it all under your supervision. F or more information, go to support.dell.com and click DellConnect . Online Services Y ou can learn about D[...]

Getting Help 145 AutoT ech Service Dell's automated support service—AutoT ech—provi des recor ded answers to the questions most frequently ask ed by Dell customers abou t their portable and desktop computers. When you call AutoT ech, use your touch-tone telepho ne to select the subjects that correspond to your questions. F or the telephone[...]

146 Getting Help Returns that are missing any of the pr eceding requir ements will be r efused at Dell’s receiving dock and returned to you. Before Y ou Call NOTE: Have your Express Servic e Code ready when yo u call. The code helps Dell’ s automated-support telephone sy stem direct your call more efficiently . Y ou may also be asked for your S[...]

Getting Help 147 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Servi ce Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and[...]

148 Getting Help NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill , or Dell product catalog. Dell provides several online and telephone-based su pport and service options. A vailability varies by country and product, and some services may not be available in your [...]

Appendix 149 Appendix Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and Display CAUTION: Before you clean your co mputer , disconnect the computer from the ele ctrical outlet and remove any installed batteries. Cle an yo[...]

150 Appendix Mouse NOTICE: Disconnect the mouse fr om the computer before cleaning the mouse If your screen cursor skips or mo ves abnormally , clean the mouse. Cleaning a Non-Optical Mouse 1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. 2 T u rn the retainer ring on the underside of your mouse counterc[...]

Appendix 151 FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency ener gy an d, if not installed and used in accordance with the manufactur er ’s instruction manua l, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Cl[...]

152 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is prot ected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and [...]

Glossary 153 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

154 Glossary C C — Celsius — A temperature measur ement scale where 0° is the freezing point and 100° is the boiling point of water . cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operati on[...]

Glossary 155 to bypass the processor . docking device — See APR . DMTF — Distributed Management T ask F orce — A consortium of hardwar e and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. domain — A group of computers, programs, and devices on a network that are a[...]

156 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Comm[...]

Glossary 157 connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer . integrated — Usually refers to components that ar e physically located on the comp uter ’s system board. Also referr ed to as built-in . I/O — input/output — An operat ion or device that enters and extracts data from your computer .[...]

158 Glossary memory module — A small circuit boar d containing memory chips, which connects to the system board. MHz — megahertz — A measure of fr equency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measur ed in MHz. Mini PCI — A standard for integrated peripheral devices with[...]

Glossary 159 arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is e xpressed as the number of pixels across by the nu mber of pix els up and down. Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility wit[...]

160 Glossary and the hard disk’s surface for errors. ScanDisk often runs when you restart the comp uter after it has stopped responding. SCSI — small computer system interface — A high-speed interface used to connect devi ces to a computer , such as hard drives, CD drives, print ers, and scanners. The SCSI can connect many devices using a sin[...]

Glossary 161 for this program. T TA P I — telephony application programming interface — Enables W indows programs to operate with a wide variety of telephony devices, includin g voice, data, fax , and video. text editor — A program used to create and edit files that contain only text; for e x ample, W indows Notepad uses a text editor . T ext[...]

162 Glossary operating system. If the co mputer is infected, the boot virus may replicate itself onto all the floppy disks that ar e read or written in that co mputer until the virus is eradicated. V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 amper e flow[...]