Dell E11J001 manual

Dell Storage Center SCv2080 Storage System Owner’s Manual Regulatory Model: E11J Regulatory Type: E11J001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

Contents About this Guide....................................................................................................... 5 Revision History ..................................................................................................................................... 5 Audience .........................................................[...]

Replacing the Storage Controller Battery .......................................................................................... 32 Replacing a Storage Controller .......................................................................................................... 33 Identify the Failed Storage Controller ...................................[...]

Preface About this Guide This guide describes how to perform service and maintenance on an SCv2080 storage system. Revision History Document Number: J4580 Revision Date Description A00 March 2015 Initial release Audience The information provided in this Owner’s Manual is intended for use by Dell end users. Contacting Dell Dell provides several on[...]

Describes how to upgrade Storage Center software from an earlier version to the current version. • Dell Storage Center Command Utility Reference Guide Provides instructions for using the Storage Center Command Utility. The Command Utility provides a command-line interface (CLI) to enable management of Storage Center functionality on Windows, Linu[...]

1 About the SCv2080 Storage System The SCv2080 storage system provides the central processing capabilities for the Storage Center Operating System (OS) and management of RAID storage. The SCv2080 storage system holds the physical disks that provide storage for the Storage Center. If additional storage is needed, the SCv2080 also supports a single S[...]

SCv2080 Storage System Front-Panel Features and Indicators The SCv2080 front panel shows the storage system chassis and power status. Figure 1. SCv2080 Front-Panel Features and Indicators Item Name Panel Description 1 Drawer-specific anti-tamper locks Locks the drawer shut using a Torx T20 screwdriver until the red arrows point to the locked icon ([...]

Item Name Panel Description 3 Drawer-specific left and right side storage system activity indicators Activity Bar Graph : Six variable-intensity LEDs dynamically displaying access of the drives in that specific drawer. 4 Status indicator for storage system • Unit ID Display : A numerical display whose primary function is to display the unit ident[...]

SCv2080 Storage System Back-Panel Features and Indicators The back panel shows power, connectivity, and fault indicators. Figure 2. SCv2080 Back-Panel Features and Indicators Item Name Icon Description 1 Optional cable retention positions (4) — Locations for optional cable retention brackets. 2 Storage controller (2) — Each storage controller m[...]

Item Name Icon Description 5 Optional cable retention positions (4) — Locations for optional cable retention brackets. 6 Power switch (2) — Controls power for the storage system. There is one switch for each power supply. SCv2080 Storage Controller Features and Indicators The SCv2080 includes two storage controllers in two interface slots. The [...]

Item Control/Feature Icon Description NOTE: To use the MGMT port as an iSCSI port for replication to another Storage Center, a Flex Port license and replication license are required. To use the MGMT port as a front-end connection to host servers, a Flex Port license is required. 4 REPL port — 10 Mbps, 100 Mbps, or 1 Gbps Ethernet/iSCSI port used [...]

Item Control/Feature Icon Description 16 Mini-SAS port A Back-end expansion port A SCv2080 Storage Controller with iSCSI Front-End Ports Features and indictors on a storage controller with iSCSI front-end ports. Figure 5. SCv2080 Storage Controller with Four 1 GbE iSCSI Front-End Ports Figure 6. SCv2080 Storage Controller with Two 10 GbE iSCSI Fron[...]

Item Control/Feature Icon Description NOTE: To use the RELP port as a front-end connection to host servers, a Flex Port license is required. 5 SAS activity indicators — • Off : Port is off • Steady green : Port is on, but without activity • Blinking green : Port is on and there is activity 6 Storage controller module status On : Storage con[...]

SCv2080 Storage Controller with SAS Front-End Ports Features and indictors on a storage controller with SAS front-end ports. Figure 7. SCv2080 Storage Controller with Four 12 Gb SAS Front-End Ports Item Control/Feature Icon Description 1 Battery status indicator • Blinking green (on 0.5 sec. / off 1.5 sec.) : Battery heartbeat • Fast blinking g[...]

Item Control/Feature Icon Description 9 Recessed reset button Reboots the storage controller forcing it to restart at the POST process 10 Identification LED • Off : Identification disabled • Blinking blue (for 15 sec.) : Identification is enabled • Blinking blue (continuously) : Storage controller shut down to the Advanced Configuration and P[...]

Item Control/ Feature Icon Description 3 Fan fault Amber — Loss of communication with the fan module, or reported fan speed is out of tolerance SCv2080 Storage System PSU Features and Indicators SCv2080 storage systems include two Power Supply Units (PSUs) in two interface slots. Figure 9. SCv2080 PSU Features and Indicators Item Control/Feature [...]

SCv2080 Storage System Drives Dell Enterprise hard disk drives (HDDs) and Enterprise Solid-State Drives (eSSDs) are the only drives that can be installed in an SCv2080 storage system. If a non-Dell Enterprise drive is installed, Storage Center prevents the drive from being managed. Each drive is installed in Disk Drive In Carrier (DDIC) and each DD[...]

2 Replacing SCv2080 Components This section describes how to remove and install components of an SCv2080 storage system. This document assumes that the customer has received the replacement component and is ready to install it. Safety Precautions Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equip[...]

Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment. WARNING: Disconnect power from the storage system when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storage system using the Dell Storage Client and then un[...]

• Remove any jewelry or metal objects from your body because they are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. • Do not lift a storage system chassis by the handles of the power supply units (PSUs). They are not designed to hold [...]

Shutting Down the Storage System If you are replacing the storage system chassis or rack rails, use the Dell Storage Client to shut down the storage system. About this task CAUTION: Shutting down the storage system results in a system outage. Steps 1. Select Actions → System → Shutdown/Restart . The Shutdown/Restart dialog box appears. 2. Selec[...]

5. Select Power Supplies . The status of each power supply is displayed in the Power Supplies tab. 6. Select the failed power supply. The location of the failed power supply is displayed in the Power Supply View tab. Figure 12. Rear View of the Enclosure Showing the Failed the Power Supply Replacing a PSU Use this procedure to replace a failed powe[...]

Figure 13. Removing a PSU 1. Release tab 2. Handle 4. Slide the replacement power supply unit into the chassis until it is fully seated and the release tab clicks into place. 5. Connect the power cable to the power supply unit and make sure the cable is plugged into a power outlet. 6. Secure the power cable using the clip. Figure 14. Securing the P[...]

NOTE: Allow several seconds for the storage system to recognize the PSU and determine its status. When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. 8. In the Dell Storage Client, make sure that the replacement PSU is recognized and shown as up and running. Next steps 1. Use S[...]

6. Select the failed cooling fan. The location of the failed cooling fan module is displayed in the Fan View tab. Figure 16. Rear View of the Enclosure Showing the Failed the Cooling Fan Module Replacing a Cooling Fan Module Use this procedure to replace a failed cooling fan module. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell[...]

Figure 17. Removing a Fan Module 1. Fan module 2. Release tab 2. Rotate the replacement fan module so that the release tab and handle are on the right side. 3. Slide the replacement fan module into the chassis until it is fully seated and the release tab clicks into place. NOTE: Allow several seconds for the enclosure to recognize the fan module an[...]

Replacing Hard Drives The SCv2080 storage system supports up to 84 3.5 ‐ inch hot ‐ swappable hard drives installed in a two ‐ drawer, three ‐ row, 14 ‐ column configuration. Hard drives are connected to a backplane using Disk Drive in Carrier (DDIC) hard drive carriers. SCv2080 Storage System Drive Numbering In an SCv2080 storage system [...]

Figure 19. Inside Drawer View Showing the Failed Hard Drive Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Contact Dell Technical Support Services to let them know that you are performing a repair. About this task Hard drives[...]

Figure 20. Opening a DDIC Drawer 1. Drawer latches (2 per drawer) 2. Drawer (2 per chassis) CAUTION: If the SCv2080 operates for too long (depending on altitude) with drive drawers open, the enclosure can overheat, causing potential drive failure and data loss. Such use may invalidate the warranty. 3. Find the failed DDIC by the lit LED. 4. Press t[...]

Figure 21. Removing a DDIC 1. Drive fault LED 2. Release button 3. DDIC NOTE: Leave the drive in the carrier. The replacement drive will come in a carrier and attempting to remove the carrier can cause the carrier to break. 7. Lower the replacement DDIC into the slot then push and hold the DDIC down while sliding it toward the back of the enclosure[...]

Figure 22. Closing a Drawer 8. Close the drawer. a. Push and hold both drawer releases then push the drawer in slightly. b. Let go of the releases and push the drawer the rest of the way in until it clicks shut. 9. In the Dell Storage Client, make sure that the replacement hard drive is recognized and shown as up and running. If the Dell Storage Cl[...]

Figure 23. Replace the Storage Controller Battery 1. Battery 2. Release tab 3. Storage controller 2. Align the replacement battery with the slot on the storage controller. 3. Slide the battery into the storage controller until the release tab clicks into place. Next steps 1. Use SupportAssist to send diagnostic data to Dell Technical Support Servic[...]

Figure 24. Hardware Alert Identifying the Enclosure with the Failed Storage Controller 4. In the Hardware tab navigation pane, expand the Enclosures entry. 5. Click I/O Modules . The status of each storage controller is displayed in the I/O Modules tab. 6. Select the failed storage controller to display its location in the IO Module View tab. Figur[...]

Replace a Single Storage Controller Use this procedure to replace a single failed storage controller. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Shut down the storage controller using the Dell Storage Client. About this task Storage controllers can be replaced one at a time without shutting dow[...]

10. Push the release lever toward the chassis until it clicks into place. The storage controller is powered on. NOTE: When a storage controller is powered on, there is a one ‐ minute delay while the storage controller prepares to boot. During this time, the only indication that the storage controller is powered on are the LEDs on the storage cont[...]

Figure 27. Replacing a Storage Controller 1. Storage controller 2. Release level 7. Locate the battery removed in a previous step and insert it into the replacement storage controller. a. Align the battery with the slot on the storage controller. b. Slide the battery into the storage controller until the release tab clicks into place. 8. Insert the[...]

d. In the right pane, right-click the sensor, then click Request Swap Clear . e. Select I/O Modules . f. In the right pane, right-click the module, then click Request Swap Clear . g. Click the Alerts tab. h. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge . NOTE: The alerts may not appear immediately. If th[...]

3. Remove the rack rails from the rack. 4. Install the replacement rack rails in the rack. 5. Install the storage system in the rack rails. 6. Install the HDBs. 7. Start up the storage system and storage system. Post-Replacement Procedures After replacing a component in the SCv2080 storage system, start up the storage system if it was previously sh[...]

3 Troubleshooting SCv2080 Components This section contains basic troubleshooting steps for components inside the SCv2080 storage systems. Troubleshooting PSUs Use these steps to troubleshoot Power Supply Units (PSUs). 1. Check the status of the PSU using the Dell Storage Client. 2. Determine the status of the PSU LEDs. • If the PSU fault indicato[...]

CAUTION: Confirm that the particular drive contains no user data. The Fault LED alone is not an indication the drive can be safely removed. • If the DDIC fault LED is not lit, proceed to the next step. 3. Check the connectors and reseat the DDIC. CAUTION: Perform this only on unmanaged drives or after you confirm that the particular drive contain[...]

4 SCv2080 Technical Specifications This section contains technical specifications of the SCv2080 storage system. Technical Specifications The technical specifications of the SCv2080 storage system are displayed in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable hard drives (6.0 Gbps) Storage Controllers Storage cont[...]

Back-Panel Ports Connectors (per Storage Controller) NOTE: SAS connectors are SFF-8086/SFF-8088 compliant. USB Connector One USB 3.0 connector used for Storage Center updates Serial connector NOTE: Not for customer use. LED Indicators Front panel • One two-digit LCD indicator for Unit ID, error code, and unit location identifier • One two-color[...]

Power Supplies Maximum inrush current Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 55 A per power supply for 10 ms or less Available Hard Drive Power (per Slot) Supported hard drive power consumption (continuous) Up to 1.16 A at +5 V Up to 1.6 A at +12 V I/O Card Power (per Slot) Max[...]

Environmental Maximum vibration Operating 0.21 G at 5–500 Hz for 15 min Storage 1.04 G at 2–200 Hz for 15 min Maximum shock Operating Half-sine shock 5 G +/- 5% with a pulse duration of 10 ms +/- 10% in operational orientations only Storage • Z-axis: 30 g 10 ms half sine • X- and Y-axes: 20 g 10 ms half sine Altitude Operating –30.5 to 30[...]