Cortelco C56 manual

V ersion 1.0 August 14, 2013 C5 6 V o IP P h o n e U s e r M a n u a l Cortelco 1703 S awyer Road Corinth, MS 3 8834 USA www.cortelco.com Tel: (662)2 87-5281 Fax:(662)287 - 3889[...]

- 2 - Safety Notices Please read the fol lowing safety notices before installing or using this phone. They are crucial for the safe and reliable operation o f the dev ice.  Please use th e external pow er supply that is included in the packag e. Other power supplies m ay cause damag e to the device, af fect the behavior or ind uce noise.  Bef[...]

- 3 - T able of Co ntents 1 INTRODUCING C56 V OIP PHONE ............................................................................... 5 1.1 T HANK Y OU .......................................................................................................................... 5 1.2 B OX C ONTENTS ....................................................[...]

- 4 - 5.3.1.2.3 P PPoE ................................................................................................................................ 16 5.3.1.2.4 Quick SIP Settings ............................................................................................................. 17 5.3.1.3 Call Log ....................................[...]

- 5 - 1 Introducin g C56 VoIP Phone 1.1 Thank you Thank y ou for purchasing the C56(P ) V oice Over Internet P rotocol (V oIP) telephone. The C56(P) is a fully featured telephone t hat provides voice communication over the data network. This phone has a ll the features o f a traditiona l telephone and gives acces s to many data service features. Th[...]

- 6 - Redial When of f hook, this w ill dial the last called num ber . In st and- by mode, it will check the Outgoing Call. Speaker phone Activate speak erphone m ode. Indicator light This light blinks t o indicate a m iss ed call. SYSINFO Displays phone set tings such as phone num ber, I P addr ess, gateway address, e tc. ENTER Used to enter next [...]

- 7 - 1.4 Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A W AN 10/100M Connect to Netw ork LAN 10/100M Connect to PC Handset Port type: RJ-9 connec tor 2 Initial Connec tion and Setting 2.1 Connect ing the phone 1. Connect to the netwo r k. Use the E thernet cable in the pack age to connect the W AN port on the back of y[...]

- 8 - 4. The phone’ s LCD screen display s “ W AIT LOGON ”. Later , a ready screen dis pl ays the date, tim e and current network mode. If your LCD screen displays dif ferent information f rom the above, more information m ay need to be entere d. Please ref er to the next section. If your phone reg isters into y our IP telephony Server , it i[...]

- 9 - to switch to PPPoE mode. When the PPPoE icon at the top of the LCD stops blinking, the mode change i s compl ete. 2.2.2 Static IP Mod e 1. Press and hol d 1 for three se conds. 2. Press ENTER to confirm . 3. Press ENTER . The LCD w ill display “I NPUT P ASSWORD” . 4. Input t he password (defaul t is 123). 5. Press ENTER . The L CD wi ll d[...]

- 10 - 41. Press E NTER. The LCD will displ ay “ARE YOU SURE”. 42. Press E NTER. The LCD will displ ay “SA VING NOW” a nd then display “SA VE”. 43. Press E XIT twice. 44. Press and h old 1 until the L C D display s “ARE YOU SURE”. 45. Press ENTER . The LCD w ill display “CHANGI NG”. This m eans the phone is trying to switch to s[...]

- 11 - confirming it wi th the # button. 3. Pressing the HOLD bu t ton during the second call will resume the firs t call. 3.4 Call Waiting 1. When a third par ty calls du ring an establ ished call, the LCD will display the in com ing call number . Press the HOLD key to place the e stablished call o n hold and answe r the incoming call. 2. Press # [...]

- 12 - 4.2 MWI(Messag e Waiting Indication) This LED will fl ash to indicate a new v oi cem ail. Pressing the MWI key will access the voicemail if th e key has be en configured cor rectly. 4.3 Redial / Unredial If B is on a call wh en A calls, A will get busy tone. If A wants to connect to B as soon a s B is available, he ca n use the redial functi[...]

- 13 - 5.1.2 Pass word Configura tion There are two levels of access: root level and g eneral level. A user with root lev el access can browse and s et all config ur ation param eters, while a user with g eneral level ca n se t all configuration param eters e xcept server param eters for SIP or IA X2.  Default user w ith general level:  Usern[...]

- 14 - 5.3 Configuration v ia WEB 5.3.1 BASIC 5.3.1.1 Status Field Name Explanation Network Shows the config uration inform ati on for W AN and LAN port, including connec tion mode of W AN port (S tatic, DHCP , PPPoE ), MAC address, I P address of W AN port and LAN port, DH CP server status for LAN po rt (ENA BLED or DI SA BLED). Accounts Shows the[...]

- 15 - 5.3.1.2 Wizard Select the appro priate netw ork m ode. The phone supports th ree network modes: 1 Static: The param et ers of a Static I P connection m ust be provided by your ISP. 2 DHCP: I n t his mode, network parameter inform ation will be obta ined autom atically from a DHCP server. 3 PPPoE: In this m ode, you m ust enter your ADSL acco[...]

- 16 - 5.3.1.2.1 Static IP If S tat ic IP is selected, this screen wi l l be disp layed. Information provided by the I SP should be entered. Click Back to retu rn to the Wiz ard screen. Click Next to go to Quick SI P Setti ngs 5.3.1.2.2 DHCP After selecting DHCP and clicking NEXT , the Quick SI P Settings sc reen will ap pea r . Click Back to retur[...]

- 17 - 5.3.1.2.4 Quick SIP Settings Field Name Explanation Display Nam e The name shown i n caller I D. Server Address SIP server address eithe r IP address or URI . Server Port SIP server port (usually 5060). Authentication Us er Login nam e or Authentication I D. Authentication P assword SIP password. SIP User Phone number . Enable Registra tion [...]

- 18 - 5.3.1.3 Call Log Outgoing call log s can be seen on t his page. Field Name Explanation S tart T ime S tart time of the outgoing call Duration Duration of the ou tgoing call. Dialed Calls Account, protocol, and line of th e outgoing call. 5.3.2 Net work 5.3.2.1 WAN C onfig Field Name Explanation Active I P Address The current I P address of t[...]

- 19 - 5.3.2.1.1 Static IP If S tat ic IP is chosen, the screen below will app ear . Enter values prov ided by the ISP . 5.3.2.1.2 DHCP If DHCP is chosen, all co nfiguration info rmation wil l be provided by a DHCP server . Contact the ISP to determine if DH CP is used. 5.3.2.1.3 PPPoE If PPPoE is chos en, the screen be low will appe ar . Enter the[...]

- 20 - Chart 1 shows a ne twork sw itch with no V LAN. Any broadcast frames will b e transmitted to all other port s. For ex am ple, and frames broadcast from Port 1 will be sen t to Ports 2, 3, and 4. Chart 2 shows an e xample w ith two VLANs ind icated by red and blue. In this exam pl e, frames broadcast from Port 1 will only go to Port 2 sinc e [...]

- 21 - Field Name Explanation Enable LLDP Enable or Disable L i nk Lay er Discovery Prot ocol (LLDP) Packet Interv al The time interv al for sending LLDP Packets Enable Learning Funct ion Enables the telephon e to synchron ize its VLAN data with the Network Switch. T he telephone wi ll autom atically synchroniz e DSCP, 802.1p, and VLA N ID values e[...]

- 22 - 5.3.2.3 Service Port Set the port values for T elnet/HTTP/R TP on this page. Field Name Explanation W eb Server T ype Specify W eb Server T ype – HTTP or H TTPS HTTP Port Port for web brow ser access. Defa ult value is 8 0. T o enhance security , change this from the default. Setting this port to 0 will disable HTTP access. Example: The IP[...]

- 23 - Field Name Explanation Simple Network Time Pro tocol (SNTP) Set tings Enable SNTP Enable or Disable SN T P Enable DHCP T ime If this is enabled, phon e will synchronize tim e with DHCP server . Primary Serv er IP address of Primary SNTP Ser ver Secondary Serv er IP address of Secondary SNTP Serv er T ime Zone Local T ime Zone Resync Period T[...]

- 24 - W eek S tart and end week fo r DST Day S tart and end day for DST Hour S tart and end hour for DS T Minute S tart and end minute fo r DST Manual T ime Settings Enter the values fo r the cur rent year , month, day , hour and m i nute. All values are requi red. Note: Be sure to di sable SNTP service be fore entering manual tim e and date. 5.3.[...]

- 25 - Field Name Explanation Choose the sip lin e to config ured (SIP 1 – SIP 2). Click the dropdown a rrow to select the line. Status Shows registrat ion status. Will show “Regis tered” if registered or “Unapplied” i f not registered. Server Address SIP server I P address or URI. Server Port SIP server port. De fault is 5 060. Authentic[...]

- 26 - Display Nam e Set the display nam e. T his nam e i s shown on Ca ller ID. Enable Registra tion Check to subm it registration inform ati on. Domain Realm SIP Dom ain if different than the SI P Registrar Server. Proxy Server Addr ess SIP proxy serv er IP address or UR I （ This is norm al ly the sam e as the SIP Reg istrar Server) Proxy Serve[...]

- 27 - Subscribe For MWI If enabled, the phone w ill send Message Waiting Indication (MWI) Subscribe m essa ge to th e SIP Serv er MWI Num ber Specify the num ber to call to re trieve Voice Messages. Subscribe Period Time interv al between MWI Subscri be Messag es. Conference Type Choose Conferenc e Type, either local or network Conference Num ber [...]

- 28 - Different VoI P Service pro viders may require different m odes. Local port SIP port. Default is 5060. Ring type Set ring tone. There are 9 standard options and 3 user options. Enable Rport Enable/Disable suppo r t for NA T traversal via RFC3581 (Rpor t) . Enable PRACK Enable or disabl e SIP PR ACK function. Default is O FF. I t is suggested[...]

- 29 - Registration Fail ure Retry Time Registration failur e retry tim e – If registration fails, the phone wil l attempt to register ag ain after reg istration failu re retry tim e. This will affect all lines 5.3.3.2 STUN C onfig STUN support is con f igured in thi s page. STUN – Simple T raversal of UD P through NA T – A STUN server allows[...]

- 30 - Field Name Explanation STUN NAT Tran sversal Shows whether or no t STUN N AT Transversal was su cc essful. Server Address STUN Server I P addres s Server Port STUN Server Por t – Default is 3478. Binding Period STUN blinding period – STUN packet s are sent at this interval to keep the NAT m apping active. SIP Waiting Tim e Waiting tim e [...]

- 31 - Field Name Explanation Phone number There are two types of matching : Full Matching or Pr efix Match ing. In Full m atching, the entire phone num ber is entered and then mapped per the Di al Peer rules . In prefix m atching, only part o f the number is en t ered f ollowed by T. The mapping with then t ake place whe never these digits are dia[...]

- 32 - Dial Peer Ex amples Web Interface Explanation Example Set phone num ber, Destination, Ali as and Dele te Length. Phone number is XXXT; Destination is 255.255 .255.255 (0.0.0.2) and Alias is del. Any phone num ber that begins with XXX will b e sent via SIP2 after the fir st several digits are deleted de pending on the delete length. D ial “[...]

- 33 - 5.3.4 Phone 5.3.4.1 AUD IO This page config ures audio parameters such a s voice codec, handse t volume, and r inger volum e . Field Name Explanation First Codec The first codec choice: G.7 11A/u, G.722, G.723, G.72 9 , G.726 Second Codec The second codec choice: G .711A/u, G.722, G .723, G.729, G.726, None Third Codec The third codec cho ic[...]

- 34 - G723.1 Bit Rate Choices are 5.3kb/ s or 6.3kb/s Enable VAD Enable or disabl e Voice Activ ity Detection (VAD). If VAD is enabled, G729 Pay load leng th cannot be set great er than 20 m Sec. DTMF Payload Type The RTP Payload type that indi cates DTMF. Def ault is 101 5.3.4.2 FEATU RE This page config ures various featu res such as Hotline, Ca[...]

- 35 - Field Name Explanation Do Not Disturb If enabled, the phone w ill reject incoming call s. The callers receiv e busy tone. Outgoing calls m a y be m ade. Enable Call Trans fer If enabled, Call Tran sfer is allow ed. Semi-A ttended Transfer If enabled, Semi- Attended Transfer is allowed. Enable Auto Handdown If enabled in sp eakerphone mode, t[...]

- 36 - Enable I ntercom If enabled, al lows intercom cal ls. Enable I ntercom Tone If enabled, play s intercom ring tone to a lert to an in tercom call. P2P IP P refix Set Prefix for peer to peer IP cal l. For example : You wish to dial 192.168.1.119. I f the P2P IP Prefix is defined as 192.1 68.1., it is only necessary to dial #119. The d e fault [...]

- 37 - outside call. If an intercom call is established, a second in tercom call will be re jected. DND Return Cod e Specify SI P Code returned for DND . Default is 480 - Temporarily Not Available. Busy Return Code Specify SI P Code returned for Bu sy. Default is 486 – Busy Here. Reject Return C ode Specify SI P Code returned for Re jected call. [...]

- 38 - Dial Plan Specia l Characters [] Specifies a range o f digits t o match. May be a range, a list o f ranges sep arated by commas, or a lis t of digits. * Match any sing le digit that is d ialed. . Match any arbi trary num ber of digits including none. Tn A ti me out peri od before di gits are sent o f n seconds in length. n is m anda tory and[...]

- 39 - 5.3.4.4 CONTA CT Enter the nam e, phone number and r ing type fo r each contact here. Field Name Explanation Phonebook Tab les Name Co ntact name Office Num ber Contact phone num ber s Ring Type Ring type for thi s contact Add Contact Name Contact name Office Num ber Contact phone num ber s Ring Type Ring type for thi s contact Import Contac[...]

- 40 - 5.3.4.5 WEB DIAL This feature a llows a call to be in itiated by a c omputer . T o place a call, ente r the num ber in the Dial Number bo x, select the l ine in the Line S election box an d press the D ial button. T o end the call, press the Hang up button. 5.3.5 Functi on Key The phone has 4 pr ogrammable DSS / Function k eys which can be m[...]

- 41 - Memory Key – Select T ype as Mem ory Key and enter the number to be dialed in the V alue box. When the key is pressed, t he phone will di al the program med num ber . Key Event – Selec t T ype as Key Event and the n select the Sub T ype from the following options: None Message W ait Indica tion (MWI ) Do Not Disturb (DN D) Hold T ransfer[...]

- 42 - Auto Provision Se tting Field Name Explanation Current Config V ersion Show the current con fig file’s vers ion. If the v ersion of configuration dow nloaded i s higher than th is , the config uration will be upgraded. I f the endpoints conf irm the conf iguration by the Digest method, t he configuration w i ll not be upg r aded unless it [...]

- 43 - If this is blank the phone will use anonym ous. Password Password for config uration serv er. Used for FTP/HTT P/HTTPS. Config Encryption Key Encryption k ey for the config uration file Comm on Config Encryption Key Encryption key for comm o n configuration file DHCP Option S ettings Field Name Explanation DHCP Option Se tting The phone supp[...]

- 44 - Level Name Description 0 Emer gency System is unusab le. This is the highest debug i nfo lev el . 1 Alert Action must be tak en i mm ediately . 2 Critical Critical condit ions. System is probably working incorrectly . 3 Error Error conditions. Sy st em may not work correc tly . 4 W arning W arning condi tions. System may work correctly but n[...]

- 45 - Config Setti ng Field Name Explanation Save Configura tion Save the current phone config uration. Clicking this sa ves all configuration chang es and m a kes them ef fective im mediately . Backup Configura tion Save the phone co nfiguration to a txt or xm l file. Please note to Right click on th e choice and the n choose “Sav e Link As.”[...]

- 46 - T ype Action to be execu t ed by the phone. 1. Application upda te - download system update file 1. Config file expo rt - Upload config f ile to FTP/TF TP server . It can then be nam ed and saved. 2. Config fi le im port - D ownload the config f ile from FTP/TFTP server . T he config uration will be ef fective after the pho ne is reset. 3. P[...]

- 47 - Password Set the password Confirm Confirm the pas sword User Managemen t Select the accou nt and click Modify to m odify the selec ted account. Click Delete to dele te the selected accoun t. A General user can only ad d another General user. 5.3.6.6 Reboot Some configura tion modificat ions require a reboot to becom e effective. Clicking the[...]

- 48 - Add Add this filter r ange to the W eb Filter T able Enable Web Filt er Select to enable M MI Filter . Apply Make filter sett ings ef fective. Note: Once a rang e is added, it can be m odified or deleted. Note: Be sure that the filter range in cludes the I P addr ess of the con figuration com put er. 5.3.7.2 Firewall Firewall Confi guration [...]

- 49 - Dest Address Set destination add ress. I t can be a single I P address or us e * as a wild card. For exam ple: 192.168.1.14 or *.*.*.14. Src Mask Set the source address mask. For ex ample: 255.255.255 .255 points to one host while 255.255 .255.0 poin ts to a C type netw ork. Dest Mask Set the destination address m as k. For exam ple: 255.255[...]

- 50 - 6 Appendix 6.1 Specification 6.1.1 Hardware Item Specification Power Adapter Input: 100- 240V Output: 5V 1A Port W AN 10/100Base- T RJ-45 1 POR T LAN 10/100Base- T RJ-45 1 POR T Power Consum pt ion Idle: 1.5W Active: 1.8W LCD Size 74x28 mm Operation T emperature 0 ～ 40 ℃ Relative Hum i dity 10 ～ 65% CPU Broadcom SDRAM 8MB Flash 2 MB Di[...]

- 51 -  DNS  Peer to Peer / IP call  Autom atic line selection  9 S t andard ring tones  DTMF  SIP info  DTMF Relay (I n-Band)  RFC2833  AUT O  SIP applications  Call Forward  Call T ransfer （ Blind/Attended ）  Hold  Call W aiting  3 W ay Conference  Redial  paging  Intercom  Auto Redial [...]

- 52 - 6.1.3 Net work Features  W AN/LAN  Bridge  Bridge with port m ir ror  Supports PPPoE for xDSL  Supports VLAN  802.1Q  802.1P  Supports S TUN  W an Port Suppo r ts Main DN S and Secondary DNS  Supports DNS v i a DHCP or S tatic DNS  Supports DHC P client on W AN  QoS with Dif fServ  Network T ools in T e[...]

- 53 - 6.2 Digit-character map table Keypad Character Keypad Character 1 @ 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i . 5 J K L j k l 0 6 M N O m n o #/send[...]