Compaq S0000 / 8000 manual

Compaq Presario S0000 / 8000 Series Computers User’ s Guide S y stem Reco very If yo u need to res tore the or iginal so ftware on y our P C, Compaq has pro v ided a conv enient s olution r ight on y our hard dr i ve . W e call this part of y our hard dr i ve the “ reco v ery par tition . ” The r eco very partition tak es up some space on y o[...]

user ’ s guide[...]

The information in this document is subject to change without notice. Hewlett-Packard ® Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for err ors contained herein or for incidental or consequen[...]

table of contents iii finding answers to commonly asked questions .............................. 1 safety inform ation ......................................................................................... 2 setting up your pc .......................................................................... 3 putting your pc together ..................[...]

iv user’ s g uide using the mo use ......................................................................................... 19 scrolling ................................................................................................ 20 autoscrolling .......................................................................................... 20 pa[...]

table of contents v using a microphone .................................................................................... 48 adjusting microphone volu me ................................................................... 49 using the microphone wi th multi-channel audio ........................................... 49 working with digital imag es [...]

vi user’ s g uide system recover y .......................................................................................... 87 starting system recover y if the pc is responding .......................................... 88 starting system recover y if the pc is not responding .................................... 88 system recover y u sing recov[...]

finding answers to commonly asked q uestions 1 In this User’s Guide, you can find answers to questions abou t the following topics: • Connecting to the Internet, page 35 • Registering your product, page 1 1 • Creating a CD, page 59 Saving documents, photos, and videos on a CD, page 61 Recording a music CD, page 60 Copying a CD, page 59 Back[...]

2 user’ s gu ide safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an A C outlet. The AC power cord is your PC’s main AC disconnecting device and must be ea[...]

setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Refer to “safety and comfort“ on page 4. WARNING[...]

4 user’ s gu ide 5 Connect the modem cable to the telepho ne line wa ll jack and to the modem (select models only) on the back of the PC. R efer to “connecting the modem“ on page 7 for details. 6 T urn on the mo nitor . T urn on the PC. T urn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the [...]

setting up your pc 5 computer safety warning WARNING: To reduce the risk of ser ious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety & Comfort Guid e: • Click S[...]

6 user’ s gu ide NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your peripheral device to load the app[...]

setting up your pc 7 pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. IN IN G H K L A B C E F D connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: Y[...]

8 user’ s gu ide Check with your ISP for specifics on your connection. Before you can connect to the Inter net and send or receive e-mail and faxes using telephone dial-up, you must co nnect your telephone s ervice line to the modem, which is inside the PC. The quick setup poster shows you how to plug in a modem/telephone cable to the PC modem co[...]

setting up your pc 9 To connect the cable between the mo dem and the telephone service line: 1 Plug one end of a modem cable ( D ) into the modem co nnector ( A ) on the back of the PC ( C ). This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable ( D ) into the telepho ne service line jack ( E [...]

10 user’ s guide To connect the Ethernet c onnector to the network: 1 Plug the network cable into the E thernet connector ( A ) on the back of the PC. WARNING: Do not plug the telephone service li ne cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same. 2 Plug t[...]

setting up your pc 11 4 Click an option to select y our language (if applicable for your model). Click OK and then confirm your selection by clicking Ye s . W ait until the PC makes preparations. (It may take up to 30 minutes to set up the language on the PC.) 5 Set up Microsoft ® Wi n d o w s ® by following the onscreen instructions. 6 Refer to [...]

12 user’ s guide standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The ad vantages of using sta ndby mode include: • Y ou save time and electricity w ithout having to wa it for the PC to go through the normal startup routine when you wake it again. The nex t time you use[...]

setting up your pc 13 hibernation mode When the PC is in hiber nation mode, it sa ves everything that is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the PC again, yo ur programs, folders, and documents are restored to the screen. To put the PC into hibernation manua[...]

14 user’ s guide 7 Click the Power Schemes tab to set the timers for standby and hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the settings: • T o turn on automatic s tandby for the PC, click the time to elapse before standby (such as After 20 mins ) in the System stan dby list. • T o set the tim[...]

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mous e” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is controlled by two kind s of software: • The Microsoft W indows XP operating system, which dis[...]

16 user’ s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help information about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recover y Start Application or System Recover y . using the st[...]

learning the basics 17 using compaq organize software Compaq Organize software is a desktop tool you us e to organize both your PC shortcuts and your favorite Inter net destinati on links. You use it to organize the important things you do on the PC and th e Internet, and to arrange it the wa y you want. Compaq Organize makes all your information a[...]

18 user’ s guide using the all programs menu To find the software programs on your PC: 1 Choose Start . 2 Choose All Programs . organizing your all programs list You see folders organized according to task (select models only) when you: 1 Click Start . 2 Choose All Programs . A folder contains a list of items. Each item is actually a s hortcut, o[...]

learning the basics 19 using pc help & tools The PC Help & Tools fold er (select models only) in the All Programs menu contains special utilities for PC owner s. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the ta skbar . 2 Choose All Programs . 3 C[...]

20 user’ s guide Double-click means to press the left butto n on the mouse tw o times in a row. To double-click, you click the button (press it and then release it), and then quickly click it again. A C B NOTE: Your mouse may look different from the one show n here. You can switch the function of the left and right buttons for left-handed use. Re[...]

learning the basics 21 NOTE: Panning only works if the window’s horizontal scroll bar is active. Panning does not work with some software programs. switching mouse button functions To switch the functions of the right a nd left mouse butto ns: 1 Click the Start button. 2 Click Control Panel . 3 Click Printers and Other Hardware , if it is present[...]

22 user’ s guide internet keyboard 1 l l This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an established Internet acc ount). • Search for information on the Internet. • Place the PC into standby to save power . • Start, pause, and stop playing a CD or DVD, skip to the previous or next track, [...]

learning the basics 23 standard keyboard AB C This keyboard enables you to: • Adjust speaker volume. • Place the PC into standby to save power . wireless keyboard set A wireless keyboard ( B ) uses a receiver/transmitter unit ( A ), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse ( C ), and receiver set i[...]

24 user’ s guide standard keyboard features alphanumeric keys l l The alphanumeric keys are the main keys found on a standard typewriter. function keys l l The function keys, located above the main keys, ar e labeled F1 through F12. • Pressing F1 displays a Help window for the software pr ogram being used. • Pressing F3 displays a search wind[...]

learning the basics 25 arrow keys l l The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navig ation in a Web page, in a document, or in a game. numeric keys l l Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard [...]

26 user’ s guide keyboard indicators Each keyboard indicator is a light labele d with the name or icon for its status : Icon Name Description Num Lock Numeric keys are locked as numbers keys and arithm etic functions. Caps Lock Alphanumeric keys are locked to upper case. Scroll Lock Scroll function is locked. special keyboard buttons l l There ar[...]

learning the basics 27 NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Icon Feature Description A Standby Puts PC into power-saving mo de (screen is blank but PC is still on). T o make screen reappear , press the Esc key , or press standby again. May take 10–30 seconds before screen reappears. B user User Sw[...]

28 user’ s guide H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular W eb sites. Can be reconf igured to open any site or software program. T See figure following table Media Controls (CD/DVD/ MP3) Operates CD or DVD player . V V olume control (V olume knob or V olume Up and V olume Down buttons) V olume knob: Increas[...]

learning the basics 29 AB C D E F G H NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Icon Feature Description A Internet Connects you to a customizable W eb page filled with local weather , news, spor ts, and financial information. Can be reconfigured to open any site or software program. B Help T akes you to[...]

30 user’ s guide customizing the butto ns You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to co nnect to favorite Web sites: 1 Click Start on the ta skbar . 2 Choose Control Panel . 3 Click Printers and Other Hardware , if it is present. 4 Double-click Keyboard . 5 On the [...]

learning the basics 31 using a printer Refer to the user manual tha t came with your printer for instructions on connecting and usin g the printer. Printers receive instructions from your PC via software called printer drivers . In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come wit[...]

32 user’ s guide[...]

using the inter net 33 This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find informa tion or services on the Web, or to use an e-mail program to get, rea d, or send electronic mail messages. Hardware and software programs provided on your PC may vary[...]

34 user’ s guide Your connection to an ISP may be through a traditional telephone dial-up modem, a LAN (Local Area Network ), cable modem, or DSL (Digital Subs criber Line). (DSL, ADSL, and cable ISPs are not available in all countries/regions. ) The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, [...]

using the inter net 35 setting up your internet account 1 Set up your modem or other Internet connection. • If you will be using a modem to c onnect to the Internet, please refer to the quick setup poster , and to “connecting the modem” on page 7 for instructions. • If you will be using a network, high-s peed, or broadband connection, refer[...]

36 user’ s guide signing up for a new or an existing isp account using easy internet sign-up Using Easy Internet Sign-up (available on select models only) you can: • Sign up for a new Internet account. • Set up an existing accou nt. • Read about Internet access using a LA N (Local Area Network), cable modem, or DSL (Digital Subscriber Line)[...]

using the inter net 37 using a br owser A Web browser program searches for, finds, and displays Web site information. How you explore the Internet dep ends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser. Once you are connected to the Internet, your browser displays the home Web page. You can g[...]

38 user’ s guide restricting internet content The Internet provides you with a wide variety of information, but some information may not be suitable for every viewer. With Content Advisor (a feature of Windows XP), you can: • Control Internet access. • Set up a password. • Set up a list of W eb sites tha t people who use your PC cannot view[...]

using the inter net 39 sending and receiving e-mail E-mail (electronic mail) allows you to send and receive letters, pictures, postcards, and even music and video clips. Your PC comes with an e-mail progr am from Microsoft called Outlook Express (select models only). You may also us e e-mail programs from other vendors. Some ISPs provide their own [...]

40 user’ s guide 6 Click the Send button on the toolbar when you are finished. 7 If necessary , click the Send/Recv tool on the toolbar to send any messages stored in the Outbox. NOTE: When you compose a message without being connected to the Internet, the message is stored in the Outbox until the next time you log on to the Internet and connect [...]

getting help 41 help and suppor t center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about comm only asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your[...]

42 user’ s guide using compaq connections Compaq Connections (select models only) is an Internet-based servic e provided by Compaq to bring you important information about your PC: • Product notices • System updates • Ti p s • Special offers for your PC Messages arrive while you’re connected to the Internet and may display an alert or a[...]

getting help 43 re-enabling messages When you re-enable the Compaq Co nnectio ns Service, the service runs whenever you are connected to the Inte rnet, and you rec eive messages as they become available. To turn on the servic e: Double-click the Re-enable Compaq Connections icon on the desktop. Or 1 Click Start on the ta skbar . 2 Choose All Progra[...]

44 user’ s guide online guides You can find online guides and infor mation for your PC. To view online manuals for your PC: 1 T ype the Support W eb ad dress fr om your Warranty & Support Guide into your browser addr ess box, and press the Enter key on your keyboard. 2 In the search box, type your product name and number ( Compaq 200 0 , for [...]

working with sound, pictures, and video 45 using speakers Speakers are included with the monitor (select models only), o r are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button a nd no power cord) or active (power button or power cord). Your PC supports o[...]

46 user’ s guide adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume kno b or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon on the ta skbar, click Start , choose Con[...]

working with sound, pictures, and video 47 Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode To P C connector Connector icon Front speakers Front speake rs Front speakers Audio Out (lime-green) OUT Not used for speakers Rear speakers Rear speakers Audio In (blue) IN Not used for speakers Not used for speakers Center/ s[...]

48 user’ s guide 3 Click the Audio tab. 4 Click the option for the number of sp eakers to match your multi-channel speaker system, and then click Apply . NOTE: To test the speakers (multi-c ha nnel speakers only), click the Test button. The WinDVD control panel shows the speaker number being used. Click Stop . 5 Click OK . NOTE: If you want to pl[...]

working with sound, pictures, and video 49 7 Place a check in the Alternate Microphone check box. (T his box may be labeled Mic2 Select or 1 Mic Boost .) 8 Click Close . 9 Click X ( Close ) on the upper-right corner of the Recording Control window . adjusting microphone volume If you need to adjust the volume of th e microphone, follow the procedur[...]

50 user’ s guide working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digita l picture files you copy or download from the device appear in the My Pictur es folder. You can copy digital pic ture files from the memory cards used by d[...]

working with sound, pictures, and video 51 using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive are keyed and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the slot. 1 Insert the media into the card slot until it stops. The in-use light ( A ) on the card r eader lights, and the PC automatica [...]

52 user’ s guide using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs. DVD+RW/+R or “dvd writer” Reads and rec[...]

working with sound, pictures, and video 53 inser ting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 W ith your PC turned on, press the Eject button ( A ) near the drive to open the disc tra[...]

54 user’ s guide 4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or W ind ows Media Player) that controls the drive. Or • Pressing the media control open/close bu tton or Eject button on the keyboard (select models only). Or[...]

working with sound, pictures, and video 55 using the diskette (floppy) drive The diskette (floppy) drive is available on se lect model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs[...]

56 user’ s guide If you are connected to the Inte rnet when playing a music CD, MusicMatch Jukebox searches a CD databas e on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The nex t time you play this CD, you don’t need to be connected to the Internet — MusicMatch Jukebox displays the song titles[...]

working with sound, pictures, and video 57 2 T o play the CD, click the buttons in the W indows Media Player window . T o play a particular song, double-click its song title ( or track number) in the Playlist. Y ou can also control the CD by using the media control buttons on the keyboard (select models). 3 When you click the Media Guide or the Rad[...]

58 user’ s guide 5 Click InterV ideo W inDVD 4 . You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar . 2 Choose All Programs . 3 Choose V ideo . 4 Click InterV ideo W inDVD Player . 5 Click InterV ideo W inDVD 4 . The WinDV[...]

working with sound, pictures, and video 59 • T o resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border . Or Click the Full Screen button in the upper-right corner of the WinDVD control panel. • For information on the InterV ideo W inDVD software, r efer to the online Help within the p[...]

60 user’ s guide getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is ava ilable on select models only. 1 Click Start on the ta skbar . 2 Choose All Programs . 3 Choose CD(DVD) Recorder . 4 Click RecordNow! , and then click RecordNow! again. NOTE: Previously recorded files on CD-RW discs must be eras ed before recording music fi[...]

working with sound, pictures, and video 61 creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: 1 Open RecordNow!, and if necessary erase all files from the disc; see “getting started with recor dnow!” on page 60. 2 C[...]

62 user’ s guide To create a music CD using Windows Media Player: 1 Click Start on the ta skbar , choose All Programs , and then click W indows Media Player . 2 Click Copy to CD or Device . 3 Follow the onscreen instruct ions to select the mu sic files and the CD or device. For more information on this sof tware, refer to the online Help within t[...]

working with sound, pictures, and video 63 using a tv as a monitor Your PC may have T V-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer im ag e, watch DVD movies (if you have a DVD player), or play games o n your TV. cab[...]

64 user’ s guide • If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cable to the V ideo In jack on the TV to the composite video jack on the back of the PC. A B C • If your TV has a composite video jack and your PC has only an S-vid eo jack, connect a composite video cable to the V ideo I[...]

working with sound, pictures, and video 65 viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables ar e connected before you turn on the TV and the PC. 2 T urn on the T[...]

66 user’ s guide disabling the tv option When you want to dis connect the TV from your PC , you may need to disable the TV option to return your PC display to its original resolution. 1 Right-click an empty area of the screen, and chose Properties . 2 Click the Settings tab. 3 Click the Advanced button. 4 Click the nV iew tab, click the nV i ew D[...]

taking care of your pc 67 pr otecting your pc from power surges Power surges, for example voltage spikes, power o utages, or brownouts ma y cause software problems. Symptoms of voltage sp ikes include a flickering video display, unexpected PC startups, and the PC not r esponding to your co mmands. A voltage spike can occasionally corrupt or destroy[...]

68 user’ s guide The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription serv ice for updates after the initial free period expires. You should take the following precautions to protect your PC: • Do not open unsolicit[...]

taking care of your pc 69 viewing the amount of used and free disk space 1 Click Start on the taskbar . 2 Click Control Panel . 3 Click Performance and Maintenance , if it is present. 4 Double-click Administrative T ools . 5 Double-click Computer Management . The C omputer Manag ement window opens. 6 Double-click Storage . 7 Double-click Disk Manag[...]

70 user’ s guide removing desktop icons You can remove most desktop icons by eithe r deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar deskt op icons to the Unused Desktop Shortcuts folder. Delete a desktop icon by right-clicking the icon and then [...]

troubleshooting 71 For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboa rd, or click Star t on the taskbar and select Help and Support . To find help for problems with your PC, see the table in thi[...]

troubleshooting 72 audio Symptom Problem Solution V olume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start , and then click Control Panel . 2 Click Sounds, Speech, and Audio Devices , if it is present, and then double-click Sounds and Audio Devices . 3 Click the Mute check box to remove the c[...]

troubleshooting 73 cd-rom, cd-rw , dvd-rom, or dvd writer drive ( continued ) Symptom Problem Solution Recording audio CDs is difficult or impossible. W rong disc type or poor quality disc is being used. V erify that you are using the correct disc type (media) for the drive. T r y a different brand of disc. Cannot remove a CD or DVD disc. The PC is[...]

74 user’ s guide diskette (floppy) drive (select models only) ( continued ) Symptom Problem Solution Diskette is improperly inserted. Remove the diskette, and reinsert it: Insert the diskette with the round metal disk facing-down and th e arrow on the top pointing into the drive, an d then push the diskette in until it stops. Diskette drive activ[...]

troubleshooting 75 hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the W indows T ask Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl , Alt , and Del keys on the keyboard at the same time. 2 Select the program that is not[...]

76 user’ s guide hardware installation ( continued ) Symptom Problem Solution New or existing device does not work after installing a new device. A hardware device conflict exists. T o resolve a device conflict, you may need to disabl e one of the devices or uninstall an old device driver . 1 Click Start and choose Control Panel . 2 Click Perform[...]

troubleshooting 77 internet access ( continued ) Symptom Problem Solution Cannot automatically start Internet programs. Y ou must log in to your ISP before some programs will start. Log in to your ISP , and start the desired program. Internet takes too long to download W eb sites. Modem is not set up properly . V erify that the correct modem speed [...]

78 user’ s guide keyboard and mouse ( continued ) Symptom Problem Solution Mouse connector is not properly plugged into the back of the PC. T urn off your PC using the keyboard: 1 Press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu. 2 Use the up or down arrow key to select T urn Off Computer , and then press the[...]

troubleshooting 79 power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power source are plugged in properly . Monitor is not connected or is not on. Connect the monitor to the PC, plug it in, and turn it on. Line voltage selection switch is not in the proper p[...]

80 user’ s guide[...]

using application recover y and system recover y 81 The PC uses the op erating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the Compaq Application Recovery pr ogram or t he Co[...]

82 user’ s guide • System Restore This Microsoft W ind ows XP featur e creates a restor e point where it recor ds the PC settings at that time and date. Y ou can later return the PC to the settings recorded at the r estore point. Y ou can create a specific restor e point, or have the operating sy stem create a restor e point. For example, when [...]

using application recover y and system recover y 83 For the specific PC problem, try the method listed as #1, then #2, and then #3. Problem/Status Microsoft System Restore Application Recovery program System Recovery from the hard disk partition System Recovery from the recovery CDs/DVDs Y ou installed a new application or device driver . 1 An appl[...]

84 user’ s guide creating recover y cds/dvds 1 Yo u c a n re cover (bring back) the op erating system and programs that wer e included on your hard drive just as they were when you bought the computer . 2 Y ou recover the operating system and programs dir ectly from your har d drive, where a copy was placed for your convenience. We call this part[...]

using application recover y and system recover y 85 using recover y cd-dvd creator Make recovery CDs or DVDs for your PC by using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set c[...]

86 user’ s guide using the recover y tools cd Your PC allows you to create (bur n) a Recovery Tools CD. After you make the Compaq Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery T ools CD. • Start the System Recovery program from the r ecovery partition. • Remove the System Recovery partitio n f[...]

using application recover y and system recover y 87 to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Programs . 4 Choose Accessories . 5 Choose System T ools . 6 Click System Restore . Follow the onscreen instructions. application recover y NOTE: Not all models include the Ap plication Recovery program. Per[...]

88 user’ s guide system recover y When other methods of repairing your system software (like System Restore or Application Recovery) fa il, you may want to use the C ompaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally inst[...]

using application recover y and system recover y 89 starting system r ecover y if the pc is not responding 1 T urn off the PC. If necessary , press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor , the keyboard, and the mouse. 3 Press the On button to turn the PC on. 4 During the sta[...]

90 user’ s guide to run system recovery program using recover y discs: 1 If the PC works, back up all data files that yo u want to save onto removable media, such as CD-R W or diskette. Remove the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close t[...]

upgrading and ser vicin g the pc 91 This chapter describes procedures for accessing the internal parts of the PC and installing components. NOTE: The procedures for the S0000 and 8000 series models ar e the same except where noted. IN 8000 series model and S0000 series model preparing the pc Before you upgrade any component in your PC, y ou need to[...]

92 user’ s guide 1 Remove any diskette or optical disc (C D or DVD) from the PC. 2 Click the Start button, and then click T urn Off Computer . Click Tu r n O f f to turn the PC off. 3 Disconnect the mod em/telephone cable, if present. 4 Disconnect the power cord from the electrical outlet (1) and then from the PC (2) . disconnecting the power cor[...]

upgrading and ser vicin g the pc 93 WARNING: Beware of sharp edges inside the chassis. removing the pc access panel on the 8000 series 8 Remove the front bezel by following the appropriate method for your PC model: • T o remove the fr ont bezel from the S0000 series model, gently pry the top section (1) of the bezel away from the chassis. On the [...]

94 user’ s guide • T o remove the fr ont bezel from the 8000 series, push up on the two release tabs (1) , and then rotate the fr ont bezel awa y from the chassis to release it (2) . removing the fr ont bezel fr om the 8000 series removing or upgrading a drive Depending on your PC configuration, you may have up to four of the fol lowing storage[...]

upgrading and ser vicin g the pc 95 locating drive positions drive positions on the S0000/8000 serie s (S0000 shown) removing a drive 1 Locate the drive you want to remove. 2 Complete the procedur e described in “preparing the pc“ on page 91. 3 Disconnect the power cable (1) and data cable (2) from the back of the drive you want to remove, as i[...]

96 user’ s guide disconnecting the 7-in-1 memory card reader cable disconnecting the diskette (floppy) drive cables disconnecting the hard disk drive cables[...]

upgrading and ser vicin g the pc 97 4 Release the drive from the chassis by follow ing the method appropriate for your PC model. • T o release a drive from the chassis of the S0000 series, lift the release tab (1) on the latch drive bracket of the drive you want to remove, and then slide the drive from its drive bay (2) . (The latch drive bracket[...]

98 user’ s guide • T o release a hard disk drive fr om the chassis of the 8000 series, slide the drive lock mechanism (1) to unlock the drive in the drive bay , remove the metal drive shield (2) by pressing and lifting the two tabs on one sid e of the shield, and then pull the drive out of the drive bay (3) . 3 1 4 2 removing a hard disk d rive[...]

upgrading and ser vicin g the pc 99 7 For the S0000 series 7-In-1 memory card reader , remove the reader from the drive bay adapter if the ad apter is not included with your replacement reader . Remove the two screws (left and right sides) that secure the reader to the adapter . Lift the reader out of the adapter by sliding the reader back and then[...]

100 user’ s guide 2 Slide the drive into the d rive bay (1), making sure to align the guide screws with the guide slots, until it snaps into place. sliding the drive into the drive bay on the S0000 /8000 (S0000 shown) 3 Reconnect the power and data cables to your drive as indicated in the following illustrations. reconnecting the 7-in-1 memory ca[...]

upgrading and ser vicing the pc 101 reconnecting the hard disk drive cables reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cable. Connect this cable also. 4 Complete the procedur e described in “reassembling the pc“ on page 107. 5 T urn on the PC. reassembling the diskette adapter To replace[...]

102 user’ s guide 3 Return to “replacing or adding a drive“ on page 99, and begin with step 1. 2 2 1 3 2 4 replacing the diskette drive adapter on the 8000 series upgrading or replacing memor y Your PC comes with random access memory (RAM), w hich temporarily stores data and instructions on your PC. You can install memory expansion modules in[...]

upgrading and ser vicing the pc 103 NOTE: The location and number of memory modules may vary slightly by model. 3 Open both latches of the memory module socket (1) found at each end of the memory module. Lift the memory module (2) from the memory slot. removing a memory module replacing or adding a memory module Upgrade the memory in your PC with m[...]

104 user’ s guide • If you are r eplacing a memory module, put the new memory module in the same memory slot fr om which th e old memory was removed. • If you are adding a memory module, install the new module into the socket nearest the preinstalled module, and install additional modules in the next available sockets. 2 The memory module can[...]

upgrading and ser vicing the pc 105 to remove an expansion card 1 Complete the procedur e described in “preparing the pc“ on page 91, but do not remove the fr ont bezel. • T o remove an expansion card fr om the S0000 series, continue to step 2. • T o remove an expansion card fr om the 8000 series, skip to step 3. 2 On the S0000 series, on t[...]

106 user’ s guide 6 If you are not re placing the old expa nsion card with a new expansion card, reinstall the expansion slot cover to close th e open slot. Insert the metal slot cover into the opened slot, and screw a screw into the top of the cover to secure it in place. to install an expansion card 1 If you are r eplacing or adding a new expan[...]

upgrading and ser vicing the pc 107 reassembling the pc 1 Replace the front bezel by following the method appropriate for your PC model. • T o replace the fr ont bezel on the S0000 series, position the chassis in the upright position. At an angle, align the top of the fr ont bezel with the top slots of the chassis (1) so that the front bezel hook[...]

108 user’ s guide 2 For either the S0000 or 8000 series, place the side access panel in the proper position on the chassis and slide it into place ( 1 ). Ensure that the hole for the thumbscrew(s) align with the hole in the chassis ( 2 ), and replace the thumbscrew(s). replacing the side access panel on the S0000 series replacing the side access [...]

upgrading and ser vicing the pc 109 4 Reconnect the modem/te lephone cable, if present. 5 Reconnect all peripheral devices to the PC. WARNING: To reduce the risk of electrical shock , fire, or damage to the equipment, do not plug telecommunications or teleph one connectors into the network interface card (NIC) (sometimes labeled as an Ethernet conn[...]

110 user’ s guide[...]

index 111 5.1 speakers, 45 56K modem, 9 7-In-1 memor y card reader card types, 50 drive bay adapter , 99 installation, 94 using, 50 7-In-1 memor y card reader cable disconnecting, 96 reconnecting, 100 A access panel removing, 92 replacing, 108 adding drive, 99 adjusting microphone volume, 49 adjusting speaker volume, 46, 72 All Programs menu, 18 Am[...]

112 user’ s guide components, 10 connecting a TV , 63 Ethernet, 9 multi-channel speakers, 46 connectors PC back, 5 PC front, 7 Control Panel, opening, 16 corrupted software, 87 countr y/region codes for DVD, 59 creating a DVD, 62 creating CDs using CD-R W drive, 59, 61, 62 creating CDs using W indows Media Player , 61 creating CDs with RecordNow![...]

index 113 H hard disk cleanup, 70 hard disk drive installation, 94 hard disk drive cables disconnecting, 96 reconnecting, 101 hard disk space, increasing, 68 hardware installation instructions, 91 hardware, upgrading, 43 Help commonly asked questions, 1 finding answers, 1 MusicMatch Jukebox, 56 Windows Media Player , 57, 62 Help and Support opening[...]

114 user’ s guide troubleshooting, 78 using, 19 wireless, 19 Multi-channel Sound Manager , 45, 46 multi-channel speakers, 45 connecting, 46 selecting, 47 using a microphone, 49 music Help in MusicMatch Jukebox, 56 Help in W indows Media Player , 57, 62 keyboard button, 27 MusicMatch Jukebox, 27, 55 playing, 55, 56 Windows Media Player , 56 music [...]

index 115 Recover y T ools CD making or starting, 86 registering your PC, 11 reinstalling software, 87, 88 remove files from CD, 60 removing drives, 95 expansion card, 104 removing desktop icons, 70 removing unneeded software, 69 repetitive strain injur y (RSI), 4 replacing drives, 99 resolution, monitor , 30 resolving a device conflict, 76 restart[...]

116 user’ s guide volume adjusting, 46, 72 adjusting microphone, 49 controls, 28 show V olume icon on taskbar , 46 V olume Control settings window , 46 V olume icon, show , 48 volume, displaying icon in taskbar , 46, 48 W warranty , 43 We b . ( See also Internet) browser programs, 37 page, 34 searching the, 37 Windows Media Player , 56 creating C[...]