Compaq N115 manual

b Users Guide Ev o Notebook N115 Document P ar t Number : 260624-002 January 2002[...]

© 2002 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, and Evo are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Compaq shall not be liable for technical or editorial errors or [...]

Users Guide iii Cont ents 1 Introduction Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . 1–2 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Viewing or Printing a Guide on the CD . . . . . . . . . . 1–3 Symbols and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 Symbols .[...]

iv Users Guide Contents 3 Using Your Notebook Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Plugging and Unplugging AC Power . . . . . . . . . . . . 3–2 Turning Your Notebook On and Off . . . . . . . . . . . . . 3–4 Using Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . 3–5 Using Keybo[...]

Contents Users Guide v Audio CDs and Non-DVD Video Discs . . . . . . . . . . . . . 5–4 Playing Audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Playing Non-DVD Video Discs . . . . . . . . . . . . . . . . 5–5 DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 Using the DVD Player . . . .[...]

vi Users Guide Contents Caring for the Computer . . . . . . . . . . . . . . . . . . . . . . . . . 7–8 Caring for Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9 Preparing the Computer for Shipping or Travel . . . . . . 7–10 Traveling with the Computer . . . . . . . . . . . . . . . . . . . . . 7–10 Regulatory Informa[...]

Users Guide 1–1 1 Introduction Congratulations! As the o wner of a new Compaq notebook computer , you have joined the w orldwide community of mobile computer users. After your notebook is set up and connected to the Internet, you can explore v ast regions of information, entertainment, and services online. T o help you access the information you [...]

1–2 Users Guide Introduction Where Can I Find Inf or mation? All the information you’ll need to use the basic features of your ne w notebook is av ailable in the documents included with your notebook. Some of these documents are printed and some are provided on the Documentation Suite CD. Documentation Y our ne w notebook computer comes with do[...]

Introduction Users Guide 1–3 ■ Solutions for computer problems ■ Compaq service and support tools S Did you kno w... The User’ s Guide and the Safety and Comfort Guide is available on the Compaq W eb Site. See the “Using Online Help and Support” section in Chapter 8 for specific W eb site information. Safety and C omfort Guide This docu[...]

1–4 Users Guide Introduction 3. If Adobe Acrobat Reader information is displayed and you are asked to respond, follo w the instructions on the screen to accept the Adobe Acrobat Reader license agreement. (Acrobat Reader is a software application that enables you to vie w and print the documents on the Documentation Suite CD. Y ou will also use Ac[...]

Introduction Users Guide 1–5 S ymbols and Graphics Sy m bo l s The follo wing words and symbols ha ve special meaning in this guide and in the electronic documentation: Å W ARNING: T e xt set off in this manner indicates that failure to f ollow directions in the warning could result in bodily har m or loss of lif e. Ä CA UTION: T ext set off in[...]

1–6 Users Guide Introduction Saf ety Å W ARNING: T o reduce the risk of electr ic shock and damage to the equipment, read the Saf ety and Comfort Guide. S Did you kno w... T o pr otect your equipment fr om power sur ges, plug all power cor ds into a high-quality surg e pr otector . If you have a dedicated telephone line for the modem, buy a sur [...]

Introduction Users Guide 1–7 Protecting Y our Notebook Dur ing an Ele ctri cal S to rm During an electrical storm, you should take the follo wing precautions to protect your notebook from damage. Y ou should immediately disconnect your notebook from the po wer source. J Tip After your notebook is disconnected fr om AC power , you can run your not[...]

Users Guide 2–1 2 Y our Notebook at a Glance Before you begin using your ne w notebook computer , you’ll want to look at some of the basic components. T o help you locate your notebook’ s components, this chapter cov ers the following main topics: ■ Front of Y our Notebook, 2-2 ■ Left and Right Panels, 2-8 ■ Back Panel, 2-10 ■ Undersi[...]

2–2 Users Guide Y our Notebook at a Glance Front of Y our Notebook Open your notebook and take a look at these components. ☞ See also “T urning Y our Notebook On and Off” in Chapter 3 of this guide to learn mor e about how to start and shut down your notebook. Comm on Feat ure s 1 Displa y Release T ab 2 Displa y 3 Po w e r B u t t o n 4 Ke[...]

Y our Notebook at a Glance Users Guide 2–3 Lower Fr ont Panel ☞ See also “Using K e yboar d and P ointing Device” in Chapter 3 of this guide for mor e information on using the T ouchP ad. 1 P ower Light 2 Batter y Charge Light[...]

2–4 Users Guide Y our Notebook at a Glance Lights and Easy Access Buttons ☞ See also “Repr ogramming the Easy Access Buttons” in Chapter 3 of this guide to learn how to pr ogram the Easy Access buttons to suit your needs. J Tip Pr essing the volume do wn and vo lu me up b uttons at the same time mutes the sound. Repeat to r estore the sound[...]

Y our Notebook at a Glance Users Guide 2–5 Button Button Description Default Button Action M Digital Audio Launches Windows Media Pla yer to pla y MP3 music. ∆ Instant Internet Access Provides y our daily star t point to the Internet. It connects you to a personalized W eb page filled with local weather , news, sports, and financial inf or mati[...]

2–6 Users Guide Y our Notebook at a Glance Function K ey Combinations Preset function ke y combinations use the Fn key and a function ke y to access or ex ecute frequently used system functions. Keys Description Fn+F1 Compaq Help and Suppor t Web site launch k ey* Fn+F2 Help launch ke y† Fn+F3 Switch between the displa y and external monitor in[...]

Y our Notebook at a Glance Users Guide 2–7 Fn+F10 CD or D VD stop Fn+F11 CD or D VD pre vious track Fn+F12 CD or D VD ne xt track *Connects instantly to Compaq f or product information, helpful hints, perf or mance updates, service, and more. †Launches Compaq Help and Suppor t and provides access to W eb-based ser vice and suppor t inf or matio[...]

2–8 Users Guide Y our Notebook at a Glance Lef t and Right P anels T ake a look at the left and right sides of your notebook. The PC card slot and the remov able floppy driv e are located on the left side panel. The microphone jack, headphone jack, and optical dri ve are located on the right side panel. Components on Lef t Side 1 Security Lock Sl[...]

Y our Notebook at a Glance Users Guide 2–9 Components on Right Side 1 Microphone Jac k 2 Headphone Jac k 3 Optical Drive 4 Optical Drive Activity Light 5 Optical Drive Eject Button 6 Manual Eject Hole[...]

2–10 Users Guide Y our Notebook at a Glance Back Panel T ake a look at the back of your notebook. This is where you connect external hardwa re, such as a printer or external monitor . See “Installing Hardware De vices” in Chapter 4 of this guide for more information on attaching external de vices. Comp one nts on Ba ck 1 A C Adapter Input 2 1[...]

Y our Notebook at a Glance Users Guide 2–11 Underside Here’ s what is on the underside of your notebook. This is where the memory compartment, the main battery , battery release switch and the pop-up feet are located. J Tip Befor e contacting Compaq Customer Support, you will need the serial number fr om the underside of your notebook. Componen[...]

Users Guide 3–1 3 Using Y our Notebook Y our notebook computer is designed for easy setup, use, and upgrading. In this chapter , you’ll become familiar with your notebook features. This chapter cov ers the follo wing main topics: ■ Po wer On, 3-2 ■ Using Ke yboard and Pointing Device, 3-7 ■ Easy Access Buttons, 3-11 ■ Storage Dri ves, 3[...]

3–2 Users Guide Using Y our Notebook Powe r On This section helps you get your notebook set up and running: ■ Plugging and Unplugging A C Power ■ T urning Y our Notebook On and Off ■ Using Battery Po wer Å W ARNING: T o reduce the risk of electrical shock, fire, or damage to the equipment, do not use conv er ter kits sold f or appliances t[...]

Using Y our Notebook Users Guide 3–3 Don’ts ■ Don’t lea ve the A C adapter plugged into the electrical outlet when it is not connected to your notebook. ■ Don’t place an ything on po wer cords or cables. Arrange them so that no one accidentally steps on or trips ov er them. Surge Protectors Using surge protectors and line conditioners c[...]

3–4 Users Guide Using Y our Notebook T ur ning Y our Notebook On and Off T o turn on your notebook, press the Pow e r ª b utton, which is located at the top of the ke yboard. T o turn off your notebook properly: 1. Sav e your work and e xit all open programs. 2. Shut do wn the W indo ws operating system by selecting the Start menu from the taskb[...]

Using Y our Notebook Users Guide 3–5 Using Battery Power Å W ARNING: Y our notebook contains a lithium-ion batter y pack. Improper handling of the battery pac k can result in fire and chemical burns. Do not disassemble , crush, puncture, shor t e xter nal contacts, dispose of in w ater or fire, or e xpose to temperatures higher than 140° F (60?[...]

3–6 Users Guide Using Y our Notebook 5. Gently push do wn on the battery door until it snaps into place. ☞ See also “Components on the Underside” in Chapter 2 of this guide for help in locating the Battery Release Switch. T o remove the battery: 1. Sav e your files. 2. If the A C adapter is not connected, turn off your notebook. 3. T urn yo[...]

Using Y our Notebook Users Guide 3–7 Charging the Battery ☞ See also “Battery Car e” in Chapter 6 of this guide. T o charge the battery , insert the battery in the battery compartment and connect your notebook to A C power . Lea ve your notebook plugged into the electrical outlet until the Battery Charge 7 light is no longer illuminated. Th[...]

3–8 Users Guide Using Y our Notebook Using the T ouchPad Instead of a Mouse Just like the mouse, the T ouchPad lets you draw lines or point to items on the W indows desktop. T ry dragging the pointer across the screen by gently dragging your finger across the T ouchPad. Lef t-Click T o left-click, press the Left T ouchP ad button. It is located d[...]

Using Y our Notebook Users Guide 3–9 T apping and Double-T apping Y our T ouchPad has a tapping feature that works like the left mouse button. If enabled, you can tap once on the T ouchPad to select an object and tap twice to double-click. T o turn on the tapping feature: 1. Use the W indows Start menu to open the Control P anel. ✎ Note All r e[...]

3–10 Users Guide Using Y our Notebook 5. Click OK to accept the changes and close the dialog box. S Did you kno w... T o help pr event accidental pointing while typing, dr ag the P almCheck slider towar d maximum. Edge Moti on Edge Motion allo ws you to continue to scroll when your finger reaches the edge of the T ouchPad. When this feature is tu[...]

Using Y our Notebook Users Guide 3–11 4. Select When Dragging, Always, and When Scrolling to turn on Edge Motion. 5. Click OK to accept the changes and close the dialog box. Easy Access Buttons The Easy Access buttons, located abo ve your notebook’ s ke yboard, automatically connect you to the Internet. These buttons gi ve you one-touch access [...]

3–12 Users Guide Using Y our Notebook Stor age Drives Identifying Y our Storag e Drives Y our floppy dri ve, hard dri ve, and CD, D VD, CD-R W , or DVD/CD-R W drive are designated with letters of the alphabet, as well as with icons. T o determine your driv e letters, complete the follo wing steps: 1. Use the Start menu to access the My Computer i[...]

Using Y our Notebook Users Guide 3–13 Using the Secur ity Slot T o use the security slot found on the side of your notebook, complete the follo wing steps: 1. Insert a locking de vice (such as a cable lock) into the security slot. 2. T urn the locking device clockwise 90 degrees. T o remove the locking de vice, turn the locking de vice counter-cl[...]

3–14 Users Guide Using Y our Notebook 2. After the Compaq logo is displayed, a cursor is sho wn in the upper right corner of the screen for a fe w seconds. While the cursor is visible, press the F10 key . Ä CA UTION: Wr ite your pass word down in a secure location. If y ou f orget or lose your pass word, a Compaq ser vice technician must reset y[...]

Using Y our Notebook Users Guide 3–15 Removing the P assword T o remove a po wer-on password: 1. Press the Pow e r ª b utton to turn on your notebook. 2. Access F10 Setup as described in the “Setting the Passw ord” section, type your current password, and press the Enter key . 3. From the Main option on the menu bar , use your arrow ke ys to[...]

Users Guide 4–1 4 Com mo n T a sks No w that your notebook computer is set up and running, you may want to e xplore some common tasks. T o help you take adv antage of your notebook’ s common features, this chapter cov ers the follo wing main topics: ■ S-V ideo Connection, 4-2 ■ Software and Hardware, 4-5 ■ Modem, 4-10[...]

4–2 Users Guide Common T asks S- Video Connection W ith an S-V ideo connection, you can play games on a bigger screen or watch D VD movies on TV instead of on a notebook display . S Did you kno w... Y our TV may not have an S-V ideo connector . See your local electr onics stor e dealer for an S-V ideo adapter . This section helps you complete the[...]

Common T asks Users Guide 4–3 Connecting and Enabling S- Video S Did you kno w... Y our TV may not have an S-V ideo connector . See your local electr onics stor e dealer for an S-V ideo adapter . T o connect your notebook and your television, you need an S-V ideo cable to plug into your TV , VCR, or other device. These cables can be purchased fro[...]

4–4 Users Guide Common T asks 7. Click Ap p l y to accept the changes, then click OK to e xit both dialog boxes. 8. If your Notebook asks you to restart W indows, click OK for the ne w settings to take ef fect. S Did you kno w ... The resolution of your notebook display is muc h gr eater than the resolution of your TV . Image quality on the TV va[...]

Common T asks Users Guide 4–5 Sof tware and Hardw are Discov er how easy it is to add and remov e software, attach ne w hardware de vices, or reinstall deleted hardware dri vers. W ith easy-to-follow instructions, you can completely and safely install or remov e software programs and hardware de vices. This section cov ers: ■ Adding and Removin[...]

4–6 Users Guide Common T asks 5. Click the CD or Floppy b utton. 6. Insert the CD or floppy disk into the proper dri ve when prompted by W indows, and click the Next b utton. W indows f inds the CD or floppy disk and begins the installation process. Installing Hardwar e Devices T o install a new hardw are device, such as a printer or gamepad, to [...]

Common T asks Users Guide 4–7 Y ou can easily upgrade your notebook’ s memory to take full adv antage of the latest applications and games. Y our notebook can be upgraded to 384 MB of memory using PC 133 memory modules, av ailable from any Compaq retailer . Ä CA UTION: Electrostatic discharge can damage many electronic components, including me[...]

4–8 Users Guide Common T asks 5. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle.[...]

Common T asks Users Guide 4–9 6. Grasp the edges of the memory module and remov e it from its socket. 7. Insert the upgrade memory module into the socket at a 45° angle, and gently push do wn on the sides of the upgrade memory module until it snaps securely into place. S Did you kno w ... The memory module sock et and memory module ar e keyed. W[...]

4–10 Users Guide Common T asks Modem The physical connection of a computer to the Internet is typically through a telephone line. Y our notebook contains hardware called a modem that sends and receiv es information over a standard telephone line. On-screen instructions are provided that you must follo w when you set up your modem. S Did y ou know[...]

Common T asks Users Guide 4–11 Å W ARNING: T o reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the RJ-45 jac k. 3. For international use, plug the modem cable into the country-specific modem adapter , as sho wn in the following figure. 4. Plug the country-specific modem adapter into the w[...]

4–12 Users Guide Common T asks Connecting a Network Cable A network cable has an 8-pin RJ-45 connector at each end. 1. Plug the network cable into the RJ-45 port on the computer . 2. Plug the other end of the cable into a network jack.[...]

Users Guide 5–1 5 Using the CD or DVD Drive Y our notebook allows you to listen to music and (on selected models) watch mo vies. This chapter cov ers the follo wing main topics: ■ CD or D VD Drive, 5-2 ■ Audio CDs and Non-D VD V ideo Discs, 5-4 ■ D VDs, 5-6 ■ CD-R W Basics, 5-10[...]

5–2 Users Guide Using the CD or D VD Drive CD or DVD Drive In this section, you will learn ho w to insert and remove CDs and D VDs: ■ Inserting a Disc ■ Removing a Disc ■ Manually Ejecting a Disc Inser ting a Disc T o load a disc into the disc driv e: Ä CA UTION: Improper handling of a CD or D VD can damage the disc and could potentially d[...]

Using the CD or D VD Drive Users Guide 5–3 Ä CA UTION: Before closing the disc tra y , ensure that the disc snaps onto the spindle in the center of the tra y . Y ou can damage the disc and your notebook if the disc is not seated properly . 4. Push the tray back into the dri ve until the dri ve locks into place. Remo ving a Disc T o remove a disc[...]

5–4 Users Guide Using the CD or D VD Drive 2. Insert a small rod or pin, such as a paper clip (approximately 1/16 inch in diameter and at least 3/8 inch in length) into the Manual Eject Hole and push firmly . 3. Remov e the disc from the tray . 4. Gently push the tray back into the dri ve until it locks into place. Audio CDs and Non-DVD Video Dis[...]

Using the CD or D VD Drive Users Guide 5–5 If disc play does not start automatically , complete the follo wing steps: 1. Use the W indows Start menu to open the Windo ws Media Player . 2. Click the Play b utton to begin playing the CD. 3. Click the Stop b utton to stop playing the CD. T o remove the disc from the dri ve, click the Eject button on[...]

5–6 Users Guide Using the CD or D VD Drive DV D s In this section you’ll learn ho w to play DVD discs with your notebook: ■ Using the D VD Player ■ On-Screen Controls ■ Identifying Y our D VD Region Setting Y our notebook’ s D VD driv e reserves the best seat in the house for you, so you can watch all your fa vorite movies an ytime, any[...]

Using the CD or D VD Drive Users Guide 5–7 On-Screen C ontrols The on-screen controls allo w you to quickly and easily access the features of the WinD VD Player . After the WinD VD Player is launched and acti ve, use the controls sho wn on the W inD VD Player panel to na vigate through the D VD titles. The WinD VD Player controls are designed to [...]

5–8 Users Guide Using the CD or D VD Drive Identifying Y our DVD R egion Setting S Did you kno w... When attempting to play a D VD that does not match the drive’ s r e gion setting, you will see the message “Playback of content fr om this r e gion is not permitted. ” T o close the player without changing the drive’ s r e gion setting, cli[...]

Using the CD or D VD Drive Users Guide 5–9 4. Select the desired region in the Curr ent regions section. 5. Click OK to return to the WinD VD Player . S Did you kno w... Y ou can only change the r e gion code for the D VD drive five times. The f ifth setting change you mak e becomes the permanent r egion on the player . Each time you make a chang[...]

5–10 Users Guide Using the CD or D VD Drive CD-R W Ba sics The CD-R W driv e allows you to create your o wn CDs. Y ou can buy tw o types of media: CD-R W and CD-R. CD-R W refers to compact discs (or dri ves) that are readable and writable. CD-R W discs can hold more than 450 times the information that can be stored on a floppy disk and CD-R media[...]

Using the CD or D VD Drive Users Guide 5–11 S Did you kno w... Y ou must close all other W indows pr ogr ams befor e installing CD-RW softwar e. T o install CD-R W software: 1. After the CD is inserted, the CD-R W software installation dialog box is displayed. Click the Next bu tton to begin the installation process. 2. Select the Complete option[...]

5–12 Users Guide Using the CD or D VD Drive Using CD-RW Sof tware CDs are created using the Easy CD Creator Kit (av ailable on selected models). V arious uses of the CD-R W driv e are shown in the follo wing table. ✎ Note Conf irm that the Easy CD Cr eator softwar e has been installed befor e you begin cr eating CDs. S Did you kno w... After in[...]

Using the CD or D VD Drive Users Guide 5–13 Preven ting Buf fer Underrun Er rors S Did you kno w... In e xtreme cases, some err ors may r ender your disc unusable. If this occur s, it may be necessary to start over with a new disc and then pr operly dispose of the old disc. A b uffer underrun is an error that occurs when the flo w of data to the [...]

Users Guide 6–1 6 Caring f or Y our Battery This chapter sho ws you how to maintain and rechar ge your battery properly so that your notebook computer has the po wer necessary to continue running. This chapter cov ers the follo wing main topics: ■ Battery Care, 6-2 ■ Battery Calibration, 6-5 ■ Po wer Management, 6-8 After you hav e read thi[...]

6–2 Users Guide Caring for Y our Batter y Battery Care Using the Battery In this section you will become familiar with the follo wing: ■ Using the Battery ■ Storing the Battery ■ Recycling the Battery Å W ARNING: If your notebook contains a lithium battery pack, improper handling of the batter y pac k may result in fire and chemical burns.[...]

Caring for Y our Batter y Users Guide 6–3 Checking Battery Power T o determine the amount of remaining battery power , double-click the Battery Status or P ower Meter icon located on the right side of the W indows taskbar . Storing the Battery Y our notebook uses a Li-Ion (lithium-ion) battery . If you will not be using your notebook for an exten[...]

6–4 Users Guide Caring for Y our Batter y ■ Use your notebook until the battery is drained to 50 percent. ■ Remov e the battery and store it separately . J Tip Y ou may stor e your battery within the following temperatur e rang e: 32° F to 113° F (0° C to 45° C). T o extend its oper ating life, stor e the battery in a cool, dry place. J T[...]

Caring for Y our Batter y Users Guide 6–5 Battery Calibration All batteries lose their charge if the y hav e not been used for a long period of time. In this section you will become familiar with the follo wing: ■ Calibrating the Battery ■ Maximizing Battery Operating T ime Calibrating the Battery Recalibrating the battery simply means rechar[...]

6–6 Users Guide Caring for Y our Batter y ✎ Note Steps 5 thr ough 8 pr event your notebook fr om entering Sleep mode. These steps also allow the battery to dr ain faster . 5. Use the W indows Start menu to open the Control P anel. 6. Click the Po wer Options A icon to display the Pow e r Options Properties dialog box. J Tip Y ou can use your no[...]

Caring for Y our Batter y Users Guide 6–7 8. From the Running on batteries column: a. In the T urn off monitor drop-do wn list, select Never . b . In the T urn off hard disks drop-do wn list, select Never . c. In the System standby drop-do wn list, select Never . d. In the System hibernates drop-do wn list, select Nev er . 9. Let the battery drai[...]

6–8 Users Guide Caring for Y our Batter y ■ Select a screen sav er that does not generate a lot of graphics or motion. ■ Reduce audio volume or use headphones. ■ Exit modem programs when you are not using them. ■ Remov e PC Cards when you are not using them. ■ Remov e CDs or D V Ds when you are not using them. ■ Use Sleep or Hibernati[...]

Caring for Y our Batter y Users Guide 6–9 ■ Sleep, also called Standby , is an energy-sa ving feature that reduces po wer to system components that are not being used. When Sleep is initiated, your information is sav ed in Random Access Memory (RAM), and the screen is cleared. Y our notebook is still on, but the display is blank. When you resum[...]

6–10 Users Guide Caring for Y our Batter y If you want to... Then... Result/Indicators Put your notebook to Sleep manually . Press the Fn+F4 ke ys. T o use Windows to put y our notebook to Sleep , click the Start button and select the Standby option from the shutdown menus . Pow e r ª light blinks . Wa ke y o u r notebook from Sleep manually . P[...]

Caring for Y our Batter y Users Guide 6–11 Fixing a Low-Battery C ondition J Tip If you will not be using your notebook for an extended period of time, Compaq r ecommends that you unplug the electrical cor d fr om the outlet and r emove the battery . A lo w-battery condition exists when the battery has less than 10 percent of its po wer remaining[...]

6–12 Users Guide Caring for Y our Batter y Connect the AC Adapter This solution allo ws you to continue working without being interrupted and simultaneously charges the drained battery . Y ou don’t ha ve to turn of f your notebook before connecting the A C adapter . Y our notebook automatically switches to A C po wer when you connect the A C ad[...]

Caring for Y our Batter y Users Guide 6–13 Suspend Y our W ork If you cannot plug in the A C adapter and you do not have a charged replacement battery , start Hibernation by pressing the Pow e r ª b utton. When a power source (A C or battery) becomes av ailable, press the Po we r ª button to turn your notebook on and resume your work. S Did you[...]

Users Guide 7–1 7 Maintenance, Shipping and T r a vel Updating Y our S ystem Compaq recommends that you install all software updates as the y become av ailable. Howe ver , if your system is connected to a network, you may need to confer with your Information Services department before updating system R OM. Obtaining Update Information and Sof twa[...]

7–2 Users Guide Maintenance, Shipping and T rav el Downloading Sof tware Updates Y ou can obtain download and installation instructions from the Software and Dri vers Do wnload Center at the Compaq W eb site. In addition, each do wnload includes a Readme.txt file that includes installation instructions and other information. ✎ Note Most softwar[...]

Maintenance, Shipping and T rav el Users Guide 7–3 5. Do wnload any updates that are later than those currently on your computer . ✎ Note If you ar e downloading a R OMP aq, you will need a formatted 1.44-me gabyte or larg er diskette. A R OMP aq can be installed fr om a diskette inserted into either a diskette drive or a SuperDisk LS-120 drive[...]

7–4 Users Guide Maintenance, Shipping and T rav el Ä CA UTION: The system ROM will not install properly if the computer is dock ed or running on batter y power . During the installation, do not shut down or unplug the computer . 3. Insert the diskette containing the system R OM into the diskette dri ve. 4. T urn on the computer and follow the in[...]

Maintenance, Shipping and T rav el Users Guide 7–5 Res to r in g S oftwar e A QuickRestor e CD kit is included with the computer . If necessary , you can restore any or all of the softw are for the operating system and language you selected during initial setup from the CD. ✎ Note If you ar e restoring W indows NT 4.0 operating system, r efer t[...]

7–6 Users Guide Maintenance, Shipping and T rav el Installing a Retai l V ersion of an Operating Sys t e m The Microsoft W indows operating system a vailable during the original computer setup and included on the QuickRestor e CD is enhanced by Compaq. The enhancements pro vide additional functionality in such areas as po wer management, security[...]

Maintenance, Shipping and T rav el Users Guide 7–7 Virus Protection If you use the computer for email or to access the W orld W ide W eb or if you install software from media of unprotected sources, you risk infecting the system with a computer virus. Y ou can protect the computer from infection by installing anti virus software. Se veral product[...]

7–8 Users Guide Maintenance, Shipping and T rav el Caring for the Computer Å W ARNING: T o reduce the risk of electr ic shock or damage to internal components, do not allow liquids to drip into the computer ke yboard. Ä CA UTION: T o pre vent possib le damage to the displa y , do not place anything on top of the computer when it is closed. Ä C[...]

Maintenance, Shipping and T rav el Users Guide 7–9 Caring for Drives Dri ves are fragile computer components that must be handled with care. Ä CA UTION: T o prev ent damage to the computer or drive and loss of inf or mation: ■ T ur n off the computer before remo ving or inser ting a hard dr iv e from the hard drive ba y or MultiBay . Do not re[...]

7–10 Users Guide Maintenance, Shipping and T rav el Preparing the Computer f or Shipping or Trav e l 1. Back up your work. 2. Remov e all CD-R OMs, DVD-R OMs, diskettes, disks, or PC Cards. 3. Shut do wn the computer . 4. If the computer will be disconnected from an external po wer source for more than 2 weeks, remov e all battery packs. 5. T urn[...]

Maintenance, Shipping and T rav el Users Guide 7–11 ■ If you expect to encounter climatic e xtremes, revie w the Operating En vironment guidelines in the Har dwar e Guide, “Specifications” section. ■ If you are trav eling internationally: Å W ARNING: T o reduce the risk of electr ic shock, fire , or damage to the equipment, do not attemp[...]

7–12 Users Guide Maintenance, Shipping and T rav el Regulatory Inf or mation Regulatory agencies w orldwide use agency series numbers for product identification. Each appro ved product displays the assigned agency series number . T o ensure continued safe and reliable operation, use the computer only with the products listed belo w: Product Agenc[...]

Users Guide 8–1 8 Solutions In this chapter you’ll learn easy ways to increase computer performance and solve some basic computer problems. This chapter cov ers the following main topics: ■ Basic Solutions, 8-2 ■ Backup Utilities, 8-2 ■ Compaq Help and Support, 8-3 ■ Solution T ables, 8-7 If you cannot solve a problem yourself, you can [...]

8–2 Users Guide Solutions Basic Solutions Before you consult our extensi ve list of common solutions, try these helpful hints. If you still need help, this section tells you ho w to quickly find the solution: ■ Backup Utilities ■ Compaq Help and Support ■ Helpful Hints ■ Finding Solutions Quickly Backup Utilities Using Backup Devices Y ou[...]

Solutions Users Guide 8–3 Compaq Help and Support Y our notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from Microsoft and Compaq that provides the follo wing services: ■ Easy access to your notebook’ s built-in product information ■ Pre venti ve care and maintenance assistance for your notebook ■[...]

8–4 Users Guide Solutions Using Online Help and Support If you are unable to resolve the problem on your notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is av ailable online. Compaq Help and Support provides inte grated access to online assistance, allo wing you to post questions or iss[...]

Solutions Users Guide 8–5 If you require warranty support or technical assistance, you can open a service request online by clicking Open an online service ev ent with a Compaq Support Specialist. When you are prompted to fill out the e-mail form, ensure that you include the follo wing information before submitting the form: ■ Product name and [...]

8–6 Users Guide Solutions Finding Solutions Quickly T o help you find a solution quickly , see the “Solution T ables” section. The information in the tables is di vided into three columns: 1. Symptom —Describes the symptom or warning that indicates a problem. 2. Problem —Identif ies one or more reasons why the symptom occurred. 3. Solutio[...]

Solutions Users Guide 8–7 Solution T ables In this section you will find information on: ■ Audio and V ideo ■ Battery and Po wer ■ Mass-Storage ■ Games and Internet ■ K eyboard and T ouchPad ■ Memory and PC Cards Audio and Video Audio Symptom Prob lem Solution No sound. V olume has been mute d. On the taskbar , click the Vo l u m e ÷[...]

8–8 Users Guide Solutions Sound is distor ted. V olume is set too high. Click the Vo l u m e ÷ icon on the taskbar , then click the Vo l u m e slider and drag it down, or press the V olume Down button. Vo l u m e ÷ icon is missing from the Windows taskbar . The Place v olume control icon in the taskbar option has not been selected. 1. Use the S[...]

Solutions Users Guide 8–9 Video or Display Symptom Prob lem Solution Screen is blank. Y our notebook is in Sleep mode. This is identified when the Pow e r ª light is flashing. Press any k ey . The e xter nal monitor displa y is selected. Press the Fn+F3 ke ys to s witch between the LCD displa y , external monitor , TV -Out (av ailable on selecte[...]

8–10 Users Guide Solutions Characters are garbled or the displa y flashes when your notebook is connected to an e xter nal monitor . The e xter nal monitor’ s resolution is set too high f or your notebook. Restar t your notebook and reset the Display settings f or a lower resolution. See the solution f or “Display only fills par t of the scre[...]

Solutions Users Guide 8–11 Battery and Power Battery Symptom Prob lem Solution Batter y gauge is not accurate. Batter y needs calibrating. See “Calibrating the Battery” in this guide fo r d e t a il s . Batter y charging indicator does not displa y and batter y does not charge. Batter y was e xposed to temperature e xtremes. K eep the batter [...]

8–12 Users Guide Solutions Mass-Stor age S Did you kno w... Mass-Stor age media include CDs, CD-R Ws, D VDs, D VD/CD-RWs, floppies, and the har d disk. CD or D VD Drive Symptom Prob lem Solution CD/D VD drive cannot read a disc or tak es too long to star t. The D VD drive tak es longer to star t because it must first determine the type of media b[...]

Solutions Users Guide 8–13 Floppy Drive Symptom Prob lem Solution Flopp y dr iv e is continually activ e. The flopp y disk is improperly inser ted. Remov e the floppy diskette and reinsert it as f ollows: 1. Inser t the edge with the sliding cov er into the drive f acing up . 2. Push the flopp y all the wa y into the drive until it stops. Flopp y[...]

8–14 Users Guide Solutions Games and Internet Games Symptom Prob lem Solution Game frequently stops responding or locks up . Minimum hardware or software requirements set by manuf acturer are not met. Re view the game packaging or call the game’ s manufacturer to verify the minimum hardw are and software requirements. Game was not set up proper[...]

Solutions Users Guide 8–15 K eyboard and T ouchPad Ke yboard and T ouchPad Symptom Prob lem Solution K eyboard commands or ke ystrokes are not recognized b y your notebook. Program in use has stopped responding to commands. Use the T ouchPad to shut down the Windows operating system . Yo u r notebook will turn itself off . If your notebook does n[...]

8–16 Users Guide Solutions Cursor does not respond to T ouchpad. Program in use has stopped responding to commands. Use the ke yboard or mouse to shut down the Windows Operating System. If your notebook does not shut down, press and hold down the Pow e r ª button until your notebook turns off. Cursor does not respond. The T ouchPad sensitivity s[...]

Solutions Users Guide 8–17 Memory and PC Cards Memory Symptom Prob lem Solution Insufficient memor y message is displa yed. All av ailable memor y is used by open programs and memor y is needed f or the desired task. Close one or more programs and retry . If this does not solve the problem, restart Windows to reco ver additional memor y . PC Card[...]

Users Guide 1 Glossary This Glossary defines commonly used terms to help ne w users understand computer concepts. Some of these terms are used in this guide. A Acrobat Reader Software created by Adobe Systems that allo ws you to view an electronic document with the exact layout intended by the author . The Acrobat Reader can be do wnloaded free of [...]

2 Users Guide Glossar y bro wser Software that searches for , displays, and downloads text, graphics, sound, and video from the Internet. Microsoft Internet Explorer and Netscape Navigator are tw o popular bro wsers. bug A mistake in the design of computer software or hardware. Because of their complexity , many ha ve minor b ugs. As soon as the ma[...]

Glossar y Users Guide 3 CD-ROM A compact disc with read-only data. Y ou cannot erase or record ov er the data. CD-R W A compact disc with re writable data. Y ou can write to the disc using a re writable or recordable CD dri ve. chat An Internet feature that allo ws you to exchange typed messages with another person (or a group of people) in real ti[...]

4 Users Guide Glossar y defragmenting The rearrangement of files and unused space on your hard disk so programs can run faster . desktop See W indows desktop. dialog bo x A small windo w that requests information from the user before a command can be carried out. digital A system that uses electronic signals to transfer data in the form of bits. A [...]

Glossar y Users Guide 5 DSL Digital Subscriber Line. A telephone line that carries both voice and data signals; it allo ws you to talk on the phone and bro wse the Internet at the same time. The data part of the line, which is continuously connected to the Internet, allo ws high-speed, high-capacity data transfer . Y our local telephone company pro[...]

6 Users Guide Glossar y F fax modem A modem that allo ws your computer to transmit and recei ve fax es. The fax modem can transmit documents to fax machines and other computers with fax modems. It can broadcast a fax to se veral sites at once. A dual-purpose modem functions as both a regular modem that transmits files as attachments and a fax modem[...]

Glossar y Users Guide 7 graphics Pictures or illustrations, including drawings, pie charts, bar graphs, street maps, architectural and engineering designs, fashion designs, musical scores, cartoons, animated images, and photographs. A graphics card enables the monitor to display these items on the screen. See also SVGA and XGA. H hard disk Internal[...]

8 Users Guide Glossar y http:// This protocol commands the W eb server to locate the W eb site you requested and transmit the W eb site to your computer . hyp e r li n k An embedded link to another document. When you pass the cursor ov er a link (usually highlighted text or an image), a small hand with a pointed index f inger is displayed. When you[...]

Glossar y Users Guide 9 Internet phone A video telephone that allo ws you to make long-distance calls o ver the Internet. ISP Internet Service Provider . A company that pro vides access to the Internet. T o use the service, you need the service provider’ s software, a user name, a password, and access phone numbers. Through a modem, you can log o[...]

10 Users Guide Glossar y M main memory Physical memory chips (RAM) inside the computer . Every program you launch and e very f ile you open must be copied from a storage disk, disc, or floppy into main memory . The amount of main memory in your computer determines ho w many programs you can run and ho w much data you can process at one time. Memory[...]

Glossar y Users Guide 11 MIDI Pronounced “middy . ” Musical Instrument Digital Interface. An interface that allo ws the computer to record sounds created by a synthesizer and then manipulate the data to produce ne w sounds, such as changing the ke y of a composition. See also interface and digital. MIDI connector A connector on the back of the [...]

12 Users Guide Glossar y MP3 The file e xtension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality . Because of their small size, MP3 files can easily be transferred ov er the Internet. Y ou can download indi vidual songs or entire CDs in[...]

Glossar y Users Guide 13 news server A server that recei ves the Usenet ne ws feed (all the indi vidual messages collected from 100,000 ne ws servers around the w orld). Y ou access the ne ws server through your Internet Service Provider . See also Usenet and newsgr oup. NIC Network Interface Card. An expansion card or other de vice used to connect[...]

14 Users Guide Glossar y P parallel port A connector on the back of the computer for plugging in a parallel cable attached to a parallel de vice, such as a printer . Data is transferred, one byte at a time, through eight data wires (one for each bit in the byte). All eight bits trav el side by side and arri ve at the same time. A parallel port is f[...]

Glossar y Users Guide 15 pop-up menu A list of options that pops up when you right-click an icon on the desktop or taskbar , the vacant part of the desktop, a selection in a document, or a file in W indo ws Explorer . See also right-click. processor Short for microprocessor . The brains of the computer . See also micr opr ocessor. product ke y A un[...]

16 Users Guide Glossar y R RAM Random Access Memory . The main memory of the computer . It holds a copy of the operating system, any programs that are running on the computer , and any data that is being processed. RAM is temporary memory; turning of f the computer clears RAM. The more RAM your computer has, the faster the programs respond. See als[...]

Glossar y Users Guide 17 scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrolling through long documents or W eb pages. searc h engine A program, accessed on the Internet, that allo ws you to search large databases for information, using ke ywords or phrases. See also database. secure W eb site A W eb site th[...]

18 Users Guide Glossar y shortcut menu A menu that pops up when you right-click an icon on the W indo ws desktop or taskbar , the vacant part of the desktop, a selection in a document, or a file in W indows Explorer . The options on the pop-up menu are the most commonly used commands that relate to the item you right-clicked. See also right-click. [...]

Glossar y Users Guide 19 T taskbar See W indows taskbar. 1394 port A type of connector for plugging in peripherals, such as digital camcorders, with extremely f ast data-transfer rates. The 1394 standard synchronizes audio and video files b y delive ring data at a guaranteed rate—in real time. See also peripheral U upload T o send information to [...]

20 Users Guide Glossar y V .92 standard A standard adopted in 2000 to improv e the V .90 standard in three ways: reduced startup time (time needed to establish connection), ne w internet call-waiting feature (letting you kno w that someone is trying to call you without losing the modem connection), and increased maximum upload speed (improv ed vide[...]

Glossar y Users Guide 21 Windows Explorer A file management program that lets you see the hierarchy of folders on your computer and all the files and subfolders in each folder . V isualizing the hierarchy is useful for copying and moving files. Y ou can open the folder that contains the file you w ant to mov e or copy , click and drag the file to a[...]

22 Users Guide Glossar y Z zipped file A file that has been squeezed to a smaller size by compression software, such as W inZip. An archiv e (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than indi vidual files. An archi ve takes up less storage space on your disk. It can be identified b y t[...]

Users Guide 1 Index A AC adapter connecting 6–5 connector 2–10 plugging/unplugging 3–2 Agency series numbers 7–12 antivirus software 7–7 Audio features digital audio 2–4 troubleshooting 8–7 B Back panel components 2–10 Backup procedure 8–2 Battery calibrating 6–5 charging 3–7 , 6–7 checking 6–3 connecting AC adapter 6–12[...]

2 Users Guide Inde x CD for updating software 7–2 CD or DVD drive See also DVD drive CD-RW 5–10 function keys 2–7 identifying 3–12 inserting disc 5–2 manually ejecting disc 5–3 removing disc 5–3 troubleshooting 8–12 video discs 5–5 CD-RW drive Easy CD Creator 5–10 cleaning computer 7–8 Compaq Help and Support 8–3 Compaq Soft[...]

Inde x Users Guide 3 F F10 Setup 3–14 , 3–15 Feet, pop-up 2–11 Floppy drive identifying 3–12 location 2–8 troubleshooting 8–13 Front panel components 2–2 Function keys 2–6 G Games, troubleshooting 8–14 H Hardware, installing 4–6 Headphone jack 2–8 Help launch key 2–6 Help,contacting Compaq 8–5 Hibernation mode 3–4 , 6–[...]

4 Users Guide Inde x Power components button 3–4 disconnecting from 1–6 electrical safety 1–6 , 1–7 indicator 2–2 management of 6–8 modes 6–10 surge protectors 3–3 troubleshooting 8–11 turning on and off 1–6 , 3–4 Power surge 1–7 , 3–3 Power-on password 3–13 Q QuickRestore CD 7–5 R Recycling batteries 6–4 Regulatory [...]

Inde x Users Guide 5 Symbols and graphics 1–5 system ROM updates 7–1 T temperature, operating 7–7 Thirteen ninety-four(1394), troubleshooting 8–10 TouchPad button location 2–2 components 2–2 edge motion 3–10 tapping 3–9 troubleshooting 8–15 using 3–7 Troubleshooting See also Compaq Help and Support audio 8–7 battery 8–11 CD [...]