Compaq 233789-371 manual

My Presario - Getting Started www .compaq.com 233789-371[...]

Notice © 2001 Compaq Computer Corporation COMP A Q and the Compaq logo Registered in U.S. Pa tent and T rademark Office. Microsoft and W indows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respecti ve companies. Compaq shall not be liable for technical or edit[...]

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M Y P RESARIO —G ETTING S TARTED C ONTENTS i Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Who Should Read This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Using My Presario—Getting Started . . . . . . . . . . . . . . . . 1-2 Symbols and Graphics Used . . . . . . . [...]

ii C ONTENTS M Y P RESARIO — G ETTING S TARTED Plug In and Go! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Setting Up Your Computer (5000 Series) . . . . . . . . . . . . 2-4 Setting Up Your Computer (3200 Series) . . . . . . . . . . . . 2-5 Setup, Login, and Passwords. . . . . . . . . . . . . . . . . . . . [...]

M Y P RESARIO — G ETTING S TARTED C ONTENTS iii Assigning the My programme Button . . . . . . . . . . . . . . 4-6 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Putting Your Computer to Sleep . . . . . . . . . . . . . . . . . . . . 4-7 Waking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

iv C ONTENTS M Y P RESARIO — G ETTING S TARTED Creating Your Own CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Inserting a Disk Into the Zip Drive (available on select models) . . . . . . . . . . . . . . . . . . . . . . . 4-21 Removing a Disk from the Zip Drive . . . . . . . . . . . . . . . 4-21 Internet Video Camera . . . . . . . [...]

M Y P RESARIO — G ETTING S TARTED C ONTENTS v Chapter 6 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Using the Menu to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Games . . . . [...]

vi C ONTENTS M Y P RESARIO — G ETTING S TARTED Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Display (Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 Internet Access . . . [...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-1 In This Chapter In tr oduc tion Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users. Once your computer is set-up and connected to the Internet, you can explore vast regions of information, entertainment, and online servi[...]

1-2 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Who Should Read This Guide? This guide is designed for both beginners and experienced computer users.Y ou can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic. The Glossary , in the back of this guide, has brief definit[...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-3 Symbols and Graphics Used W arnings and cautions are displayed to protect you from injury , your equipment from damage, and your files from data loss. Symbols and Graphics Used The following words and symbols have special meaning in this guide and the CD documentation: Failure to follow directio[...]

1-4 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Where Can I Find Information? Information is available in several forms: printed documents, electronic documents on the CD that came with your computer , and the Compaq W eb site. Use this guide as your first point of reference, and then refer to the following documents: ➜ Quick Set-Up poster [...]

M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-5 Safety Y our computer is an electrical device. T reat it with care to avoid personal injury and damage to the equipment. T o r educe the risk of electric shock and damage to the equipment, r ead the Safety and Comfort guide on the My Pr esario — Learning More CD befor e performing any pr ocedu[...]

1-6 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED How Do I Find Information on the CD-ROM? Using My Presario — Learning More CD 1. Choose the topic or manual you want to learn more about by clicking 2 times. 2. The screen displays the file hierarchy in the navigation panel on the left 1 and the contents on the right 2 . Note: Click the Plus +[...]

In This Chapter M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-1 Setting Up Yo u r Co m p u t e r Y our Computer at a Glance, 2-2 Plug In and Go!, 2-4 Setup , Login, and P asswords , 2- 6 R egistr ation, 2 - 8 Printer Setup , 2 -10 Y our Internet PC is designed for complete ease of use — from setting up to upgrading new compon[...]

2-2 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Your Computer at a Glance Before you begin, you ’ ll want to become familiar with the components of your Compaq Presario. Some components have colour- coded connectors that match the ports on the back of your computer . Tip Your Computer at a Glance What ’ s in Front? (5000 Se[...]

M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-3 What ’ s in Front? (3200 Series) 1 Power On button 2 CD-ROM, CD-R W , or DVD-ROM drive 3 Disk drive 4 T wo universal serial bus (USB) ports for connecting peripheral devices, such as gamepads, joysticks, and video cameras What ’ s in Back? (3200 Series) 1 Modem port for connec[...]

2-4 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Plug In and Go! If a cable is disconnected or you move your computer to another location, this topic helps you to quickly set up again. It ’ s a good idea to pur chase a sur ge protector to pr otect your computer fr om electrical spikes and power sur ges. The Quick Set-Up poster[...]

M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-5 Setting Up Your Computer (3200 Series) Note: Do not set up the printer until your computer has been set up. 1. Connect the monitor according to the colour coding, icons, and the instructions from the monitor manufacturer . 2. Connect the speaker cable and microphone cable (if appl[...]

2-6 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Setup, Login, and Passwords Setup, Login, and Passwords Setting up Microsoft Windows 2000 Note: When you first start your computer , you may see a startup routine before the Setup Wizard appears. This may take several minutes, so do not restart the computer during this process. IM[...]

M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-7 Note: Y ou can change your computer name later using the System icon on the Control Panel. ➜ T ype and Administrator password in order to keep your computer secure. Click Next . IMPOR T ANT! Y ou can leave this password blank if you do not want to set your PC up for multiple use[...]

2-8 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Registration Registering with Compaq T o register your new Presario Internet PC with Compaq, complete the enclosed pre-addressed postcard with your name, address, and other personal information and return it to Compaq. Registering with Microsoft The next step is to register with M[...]

M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-9 ➜ Follow the on-screen instructions until registration is complete. ➜ Y ou will be returned to the Getting Started screen. Make a selection from the menu to learn more about W indows or connecting to the Internet. Y ou can also click Exit to return to the desktop. ➜ If your [...]

2-10 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Printer Setup After setting up and registering your computer , you are ready to set up your printer . A printer allows you to print any document from your My Pr esario — Learning Mor e CD, your e-mail, and W eb sites. Most new computers have a Universal Serial Bus (USB) port fo[...]

M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-11 Setting Up Your Printer (3200 Series) 1. Complete Plug In and Go! and Registration first (described on previous pages). 2. Set up the printer according to the printer manufacturer ’ s instructions. 3. Connect the printer to the back of your computer according to the icons. 4. T[...]

2-12 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED[...]

M Y P RESARIO — G ETTING S TARTED W INDOWS B ASICS 3-1 In This Chapter Microsoft W indows is the operating system that runs on your computer . This means that W indows controls and manages your computer by translating your mouse and keyboard instructions into a language your computer can understand. The W indows desktop is your personal workspace[...]

3-2 W INDOWS B ASICS M Y P RESARIO — G ETTING S TARTED Features of the Windows Desktop Viewing the Windows Desktop When you turn on your computer , Microsoft W indows automatically starts. The first screen you see after W indows goes through the startup process is the W indows desktop, the area in which you work. Note: The programmes and icons di[...]

M Y P RESARIO — G ETTING S TARTED W INDOWS B ASICS 3-3 When you click the Start button, a menu is displayed that allows you to select tasks, such as: ➜ Starting a programme ➜ Finding or opening a document ➜ Changing your computer settings ➜ Shutting down the computer Y ou should always turn off your computer by selecting Shut Down fr om t[...]

3-4 W INDOWS B ASICS M Y P RESARIO — G ETTING S TARTED Help Accessing Online Help 1. Click the Start button. 2. Select Help . The Help screen is displayed. 3. Select the Contents, Index , Search , or Favorites tab for help. Help Microsoft W indows includes online documentation to help answer your questions about how the computer operating system [...]

In This Chapter M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-1 Using Y our Co m p u t e r K eyboard Basics , 4-2 K eyboard Buttons , 4-3 Scroll Mouse, 4-9 Speak ers , 4- 11 Diskette, Har d Dr ive, CD-ROM, CD-R W , D VD-ROM, and Zip Drives , 4-12 Internet Video Camer a, 4-22 4 In this chapter , you learn about the following exciting,[...]

4-2 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. T wo of these keys are active even without a programme running. F1 allows you to get help on W indows-related topics. F3 allows [...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-3 Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. Y ou might even want to watch a movie or send an e-mail. The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD mov[...]

4-4 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED W ith the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary . Until you set up your Int[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-5 Y ou can access your favourite programme, W eb site, or document by pressing the Quick Launch We b buttons. These are the Help G and My programme D buttons. Refer to “ Pr eventive Maintenance ” on the My Pr esario — Learning More CD for additional information on service and suppor[...]

4-6 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED After you assign the My programme D button settings, pressing the button automatically opens your selected software, W eb site, or document. Instructions for r eassigning this button ar e found on the My Pr esario — Learning More CD. The Vo l u m e C o n t r o l buttons allow you to c[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-7 If you ’ re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programmes while your computer goes into a low- power state, which saves energy . However , some software — such as DVD software acti[...]

4-8 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED The system lights on the keyboard provide a quick status of your computer and keyboard settings. Post Office Pr otocol (POP) is a commonly used messaging pr otocol. The most widely used implementation of this pr otocol is POP3. POP3 is a r etrieval protocol, used to r etrieve mail messa[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-9 Scroll Mouse Y our computer comes with a scroll mouse. The scroll mouse directs a cursor on the W indows desktop. Y ou use the mouse to move quickly and easily through a document or W eb site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward [...]

4-10 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously . The scr oll mouse can be customised for a left-handed user fr om the Mouse Pr operties dialog box. (Open the Contr ol Panel and right-click the mouse ico[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-11 Speakers (available on select models) Speaker options depend on which model you purchase. However , the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. Y ou can use the speakers freestanding or mount them to the side of the monitor . For [...]

4-12 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives Y our computer may have one or more drives depending on the model you purchased: ➜ Diskette drive ➜ Hard drive ➜ CD-ROM drive ➜ CD-R W drive ➜ DVD-ROM drive ➜ Zip drive Each drive has different size capacities for[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-13 2. T o remove a diskette, press the Eject button 2 on the diskette drive. ▲ Caution: Wait until the diskette-drive activity is complete (the activity light 1 stops glowing) before removing a diskette. Removing a diskette when the drive is reading from or writing to the diskette can d[...]

4-14 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED CD-ROM, CD-RW, or DVD-ROM Drive (5000 Series) Note: Y our computer must be turned on before you can insert or remove a disc. 1. Press the Load/Eject ≤ 1 button to open the drive. 2. Carefully lift the disc from the CD case by holding the disc only by the edges to avoid touching the s[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-15 CD-ROM, CD-RW, or DVD-ROM Drive (3200 Series) Note: Y our computer must be turned on before you can insert or remove a disc. T o insert a CD into an optical drive, follow these steps: 1. Press the Load/Eject 1 button to open the drive door . 2. Carefully lift the disc from the CD case [...]

4-16 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED A CD-ROM drive reads CDs, CD-R, and CD-R W media. A DVD-ROM drive reads all CD media, plus DVD discs. When you have finished listening to the CD, store the disc in the storage compartment on the front of your computer or in its protective case. T o adjust the volume, r efer to Adjustin[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-17 2. If, after a few seconds, the disc does not automatically start playing, press the Play/Pause ® button on the keyboard. 3. Perform the following tasks using your Internet keyboard as needed: ➜ Click the Pause à button to pause play . ➜ Click the Forward ¨ and Back ´ buttons t[...]

4-18 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Y ou can only play a DVD movie from a DVD-ROM drive. When you are finished watching a movie, store the DVD in its protective case. Y ou can contr ol the actions of the DVD player (pause, r ewind, etc.) from the CD/ DVD contr ol buttons on the keyboar d. Refer to Adjusting the V olume i[...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-19 Using “ Regionalized ” DVDs Some models have a “ regionalized ” feature that limits the playback of discs to specific geographical regions. If your Desktop has this feature, the region code on the DVD drive must match the region code on the disc. Although the DVD drive region c[...]

4-20 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Creating Your Own CDs CDs are created using the Adaptec Easy CD Creator (available on select models). V arious uses of the CD-R W drive are shown below: Note: Confirm that the Easy CD Creator software has been installed before you begin creating CDs. Note: There is an extensive online [...]

M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 4-21 Inserting a Disk Into the Zip Drive (available on select models) Note: Y our computer must be turned on before you can insert a Zip disk. 1. Hold the Zip disk, label- side facing up, and gently push the disk into the Zip drive until you hear it snap into place. 2. Right-click the Start[...]

4-22 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Internet Video Camera Using Logitech QuickCam Internet Video Camera (a vailable on select models) The Logitech camera installs within minutes. Refer to the Logitech documentation packed with the camera for detailed operating instructions. Note: Do NOT plug the camera into your Internet[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 5-1 In This Chapter Basic Concepts , 5-2 Internet Co nnection, 5-3 W eb Searches , 5-4 E-mail, 5-5 Con tent Advisor , 5-8 My Presario W eb Site, 5-10 W elc ome to the W eb In just a few moments, you will be on the W orld W ide W eb. It is estimated that thousands of new users will be joining [...]

5-2 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Basic Concepts Internet, W eb, URL, hyperlinks, cyberspace — sound confusing? The Internet definitely has its own terminology . T ake a few moments to understand some basic concepts that will help you start surfing the W eb. T o begin surfing, you need to establish an Internet Service P[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 5-3 Internet Connect ion Connecting with AOL If you have chosen AOL as your ISP and completed “ Setting the Internet Buttons to AOL, ” press the Instant Internet ∆ button to access the AOL home page. Screen varies with version of AOL. Internet Connection W eb pages are viewed with a W e[...]

5-4 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Web Searches One way to find what you ’ re looking for on the W eb is to use a search engine — your personal guide to the W eb. A search engine takes information that is scattered on W eb sites all around the world and lists it for easy viewing and printing. Note: AOL is available in [...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 5-5 E-mail E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office — except much faster . Y ou can send letters, pictures, postcards — even music and video clips — to friends, family , and co-workers in an instant. Outlook Express is an e-[...]

5-6 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED T o send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “ pick up ” and “ deliver ” mail. The My Pr esario — Learning Mor e CD has information on finding e-mail addr esses. E-mail extensions identify the type of ser[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 5-7 Now that you ’ ve connected to an ISP , set up Outlook Express, and have an Internet address, it ’ s time to write your first e-mail message. E-mail addr esses are written in a very specific way . Be sur e the e-mail addr ess you enter contains no spaces and has a period after the ser[...]

5-8 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Content Advisor Y ou receive e-mail messages automatically , even when your computer is shut down! Y our ISP stores these messages until you decide to open your e-mail program and read them. Note: Button functions may vary by model and by region. Content Advisor Reading Your Outlook Expre[...]

M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 5-9 The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer . W ith Content Advisor , you can: ➜ Control Internet access. ➜ Set up a password. ➜ Set up a list of W eb sites that people who use your computer cannot [...]

5-10 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED My Presario Web Site One of the first places you'll want to visit on the Internet is the My Presario W eb site: www .compaq.com/ mypresario Whatever your interests, Compaq has something for everyone: ➜ entertainment ➜ gaming ➜ travel ➜ health ➜ sports The My Presario W eb [...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 6-1 In This Chapter Co m m o n T ask s In this chapter , you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Pr esario — Learning More CD. Print Basics , 6 -2 Digital Audio Files, 6- 3[...]

6-2 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Print Basics T o print one or more pages from a document file or W eb page, you have to connect your printer and install the necessary software. These procedures are detailed in the “ Setting Up Y our Computer ” chapter in this guide. T o see what the document will look like when printed, s[...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 6-3 Games Y our new Internet PC is not only a powerful tool for surfing the Internet and running software, it also allows you to play some games. Before purchasing a game, check the computer requirements (listed on the outside of the game box) to make sure that your computer is configured correctly[...]

6-4 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Software Y ou may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a W eb site. The installation process automatically begins when you insert the CD in the disc drive. If the installation process doesn ’ t a[...]

M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 6-5 If you download software from a W eb site, follow the installation instructions that are usually displayed on the W eb page. If installation instructions are not available, complete the steps listed here. Befor e downloading files of any kind fr om the Internet, make sur e that call-waiting is [...]

6-6 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED[...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 7-1 In This Chapter C omputer Upgr ades In this chapter , you learn how to access the internal parts of the computer and how to perform basic upgrades. Many components of the computer are replaceable and upgradable. This chapter should be used as a supplement to the instructions provided with [...]

7-2 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED Internal Components Y our Computer is constructed with an Easy Access panel. This design makes accessing the internal parts easy . Failur e to disconnect the power fr om the computer may r esult in personal injury . ▲ ▲ ▲ ▲ Caution: Before working with the components inside the com[...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 7-3 Upgrading Components The CD-ROM, CD-R W , and DVD-ROM drives are often called optical drives because they use light to read and write information. Yo u r C D - R O M drive reads data from a CD. They are a popular choice for software and data distribution due to the combination of large sto[...]

7-4 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED The upper fr ont panel door was designed with finger holes to make opening the door easy . The drive data cable has a colour pull tab to help you identify the cable. The drive rails snap on and off the drive(s). Save the drive rails that came with your computer . They will be used on your [...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 7-5 Memory is the workspace for your computer . Data and instructions are stored temporarily in memory . The most powerful processor and the fastest hard drive will not perform well without the workroom to keep the programme and data close at hand. There are several different types of memory m[...]

7-6 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED Adding Components The hard dri ve is used to store information permanently inside your computer . Y ou need a scre w and a data (ribbon) cable to install an optional har d drive. The empty brac ket for the optional har d drive already e xists in your computer chassis. The existing har d dr[...]

M Y P RESARIO — G ETTING S TARTED C OMPUTER U PGRADES 7-7 4. Line up the hard dri ve data cable with the pins on the hard dri ve. Mak e sure you do not bend the pins. Connect the hard dri ve data cable 1 and po wer cable 2 to the ne w hard dri ve. 5. Insert the optional hard dri ve bracket tabs 1 into the primary hard dri ve brack et slots 2 . En[...]

7-8 C OMPUTER U PGRADES M Y P RESARIO — G ETTING S TARTED Adding an Expansion or Option Card Note: Some Presarios come with AGP slots for graphics card options onl y . 1. Complete the “ Accessing Internal Computer Components ” procedure. 2. Align the card 1 with the connector on the system board and with the rear connector slots 2 on the chas[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-1 In This Chapter Need Some Help? This chapter provides information on how to identify and fix common problems that may occur with your computer . W ithout contacting a technician, you can easily diagnose and fix many computer problems on your own. Helpful Hints , 8-2 QuickR estore CD , 8-3 [...]

8-2 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Helpful Hints For additional tr oubleshooting information r elating to your printer or monitor , see the documentation that came with your equipment. See also ... Helpful Hints If you encounter problems with your computer , monitor , or software, review the following check list before taki[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-3 QuickRestore CD The QuickRestore CD can reinstall the software to the state it was in when you purchased the computer . Y ou also have the option of restoring your computer to the way it was when you performed the last User Backup. User Backup cr eates USER.PQI files. These files ar e read[...]

8-4 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Compaq Support Compaq Support If you have a computer problem or question, check the following resources for answers: ➜ Review the “ Need Some Help? ” chapter in this guide for suggestions on how to fix the problem. ➜ Press the Help G button on the keyboard to access service and sup[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-5 Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Befor e contacting T echnical Support, keep in mind that the information needed to corr ect the pr oblem may be at your fingertips. T ry pr essing the Help G button[...]

8-6 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom CD-ROM, CD-RW , or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. CD-ROM, CD-RW, or DVD-ROM Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips. Problem Solution CD has been inserted u[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-7 Symptom Not reading drive: “ Abort, Retry , Fail? ” message appears. “ Non-system disk or disk error ” message is displayed. Diskette Drive Problem Solution A non-formatted diskette has been inserted. T o format the diskette: 1. Double-click the My Computer g icon on the Windows de[...]

8-8 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Diskette drive light stays on. Diskette drive cannot save information to diskette. Symptom Diskette has been improperly inserted. Remove the diskette and reinsert it as follows: Insert the edge with the sliding cover into the drive, face up, and push all the way in until the diskette stops[...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-9 Diskette drive cannot read a diskette. Symptom Screen is blank, and monitor power light is not lit. Screen is blank. Symptom Display (Monitor) Diskette drive has failed. Call Compaq T echnical Support. Refer to your Certificate of Warranty for details. Diskette is not formatted. T o format[...]

8-10 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Computer seems to be locked up. Hard drive error message is displayed. Hard drive fault protection error message is displayed. Hard Drive Problem Solution Programme in use has stopped responding to commands. Attempt a normal Windows shutdown. If this fails, press the Reset button [...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-11 Symptom Cannot connect to the Internet. Cannot automatically launch Internet programmes. Internet takes too long to download Web sites. Internet Access Problem Solution Internet Service Provider (ISP) account is not set up properly . Verify Internet settings or contact your ISP for assist[...]

8-12 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Keyboard commands and typing are not recognised by computer . Mouse does not respond to movement or is too slow . Mouse will only move vertically or horizontally . Keyboard and Scroll Mouse Problem Solution Keyboard connector is not properly connected. 1. On the Windows taskbar , [...]

M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 8-13 Memory Problem Solution All memory in computer is being used by open programmes, and memory is needed for desired task. T o avoid Windo ws automatically running unnecessary programmes a t startup: 1. From the Windows desktop, c lick the Start button. 2. Select Run . 3. In the Open box, ty[...]

8-14 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Power Problem Solution Line voltage selection switch is not in the proper position for your region (115V/ 230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq T echnical Support for assistance. Refer to your Certificate of Warranty for detail[...]

M Y P RESARIO — G ETTING S TARTED G LOSSARY 1 1394 port A new type of connector for plugging in peripherals with extremely fast data transfer rates, such as video cameras. B back up T o copy files in case the original files are lost or damaged. brow ser Software that searches for , displays, and downloads text, graphics, sound, and video from the[...]

G LOSSARY 2 M Y P RESARIO — G ETTING S TARTED E e-mail (elec tronic mail) Messages sent over the Internet. F fa x m o d e m A modem that allows your computer to transmit and receive faxes. file extension A period and three characters after a file name that indicate the programme in which the file was created. For example, filename.doc . The .doc [...]

M Y P RESARIO — G ETTING S TARTED G LOSSARY 3 minimise T o shrink a running programme window into a button on the W indows taskbar by clicking the Minimise Q button — the button with the minus sign in the upper-right corner of a window . Click the button on the taskbar to view the window again. modem A device inside the computer that converts d[...]

G LOSSARY 4 M Y P RESARIO — G ETTING S TARTED search engine A programme, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases. serial por t A small connector on the back of the computer (or keyboard) for plugging in a thin cable attached to a serial device, such as a mouse. server A comput[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 1 Symbols @ sign 5-6 A AC power port 2-2 , 2-3 Adaptec Easy CD Creator creating CDs 4-20 Add/Remove Programmes 6-4 AOL connecting with 5-3 searching 5-4 Application and Web buttons Help 4-5 My Programme 4-5 arrow keys 4-2 audio playing a CD 4-16 port 2-2 speaker port 2-3 autoscrolling 4-10 B backup files 8[...]

2 I NDEX M Y P RESARIO — G STTING S TARTED C cable speaker 2-4 , 2-5 CD creating 4-20 recovery 8-3 CD drive 2-2 , 2-3 , 7-3 CD/CD-RW drive replacing 7-3 CD/DVD drive inserting a CD or DVD 4-16 CD/DVD-ROM cleaning 8-6 Windows does not detect driver 8-6 CD/DVD-ROM Control buttons 4-3 Eject/Load 4-3 Fast Forward/Next Track 4-3 Play/Pause 4-3 Rewind/[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 3 E electronic documents defined 1-3 e-mail address criteria 5-6 Close button 5-8 defined 5-5 delete key 5-8 extensions 5-6 Hotmail 5-5 Inbox 5-8 message window 5-7 Message/New Message 5-7 New Mail 5-7 Outlook Express 5-5 reading 5-8 receiving 5-6 , 5-8 Send and Receive 5-5 sending 5-6 , 5-7 Subject box 5-[...]

4 I NDEX M Y P RESARIO — G STTING S TARTED My Presario 4-4 Retail/Affinity Central 4-4 Search 4-4 setting 5-3 Internet Service Provider See also ISP 4-4 Internet Video Camera features 4-22 ISP 5-2 , 5-6 , 5-7 , 5-8 problems with account 8-11 server name 5-6 user name 5-6 J Jewel Case Creator 4-20 K keyboard arrow keys 4-2 function keys F1 through[...]

M Y P RESARIO — G ETTING S TARTED I NDEX 5 parallel 2-2 , 2-10 power 2-2 , 2-3 PS2 2-2 serial 2-2 USB 2-2 , 2-10 ports 1394, illustrated 2-3 for connecting joysticks, gamepads, video controllers 2-3 monitor 2-3 parallel 2-3 serial 2-3 USB 2-3 power port 2-2 , 2-3 problems with 8-14 Power On button 2-2 Power On button, illustrated 2-3 printer sett[...]

6 I NDEX M Y P RESARIO — G STTING S TARTED sleep mode 4-7 , 8-9 customising 4-7 software installing downloaded files 6-5 speakers Audio In port 4-11 cassette player 4-11 CD player 4-11 MP3 player 4-11 turning on 4-11 volume control 4-11 start a programme 3-3 Start button 3-2 , 3-3 Start Menu shutting down your computer 3-3 Start menu options Help[...]