BT 2011 manual

Th e Div e rs e 20 1 1 is n ot c om pat i b l e wit h t h e Div ers e 1 0 0 0 *YOU MUST SUBSCRIBE TO BT’ s CALLER DISPLA Y SERVICE BEFORE YOUR DIVERSE 2011 WILL DISPLA Y THIS INFORMA TION Div e rs e 20 1 1 us e r gu ide This equipment is not designed for making emer gency telephony calls when the power fails. Alternative arrangements should be ma[...]

Check that your Diverse 2011 is complete. When you unpack you should have: • Diverse 2011 and base station • Batter y pack (NiMH) • Handset belt clip • Batter y compar tment cover • Power adaptor • Telephone line cord • Caller Display user guide For your recor ds For war ranty purposes, proof of pur chase is required, so please keep y[...]

Dive rse 201 1 1 ........... ........... ................. ................. ................. ................. ............. ....... ........ ........ ......... ......... ......... ........ .. ............ 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ # ✱ 0 RCL PWR . a A At a gl a nc e Belt clip Display Option buttons Lets you select from[...]

3 I n t h is gu ide At a gl a nc e 1 I nt roduct io n 4 S ett i n g u p 4 Usi n g t h e Div e rs e 20 1 1 9 Ch a n gi n g t h e s ett i n gs o f y ou r Div e rs e 20 1 1 21 Add it io nal F eat u r es 24 Regist er i n g a ne w Div e rs e 20 1 1 wit h t h e b as e s t at io n 31 Swit c hb o a r d c om pat i b i l it y 33 M a i nt e na nc e 35 He l p [...]

4 I nt r oduct io n Please read the instr uctions carefully before use and retain this user guide for future refer ence. This guide covers the basic features of the Diverse 2011. Building up a phone system. Y ou can add fur ther handsets to build up a comprehensive and easy-to-use cordless telephone system. Up t o 6 separate handsets (8 with Divers[...]

1 Co n ne ct t h e p o w er c ab l e Plug the power cable into the power socket on the underside of your Diverse 2011. The power cable connector is coloured red. Please take care that the telephone cor d and power cable plugs are connected to the cor rect socket as incor rect placement could damage the base station. 5 W ARNING cont. 7 There is a sl[...]

6 3 Co n ne ct t h e t e le p h on e l i ne c o rd t o t h e Div e rs e 20 1 1 ba s e s t a ti on Ensure that this is fitted cor r ectly into the right socket. 4 Pl u g yo u r Div ers e 20 1 1 i nt o t he p h o ne s o c k et If you do not have a moder n phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the cor rect [...]

7 Cha rg e t h e ha nds et b att eries f o r at le ast 1 6 ho u rs Place the handset on the base. The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts. When the handset batteries are charging, the green CHARGING light comes on – it goes of f when the batteries[...]

8 NiMH batteries (nickel-metal hydride) N iMH b att eries t ak e much l o ng er t o c ha r g e b u t t h ei r use c a n doub le ha nds et tal kt i me . Wh e n N iMH r ec ha rg ea b l e b att er i es a r e us ed f or t he f i rs t t i m e t h e c ha rgi n g dis pla y wi ll not f u nct io n c orr e ctl y . Th e dis pla y wi ll b e c orr e ct onl y a [...]

Usi n g t h e Div e rs e 20 1 1 Y our Diverse 2011 of fers a menu driven display . Y ou enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings. The options shown on the display are indicated by symbols as follows: Display Option buttons Me[...]

Secr ec y Y ou can use the Diverse 2011 to place your caller on hold so that they cannot hear you talking. T o obtain secrecy on an external call • Press INT . Display shows your handset’s inter nal number and you hear the inter nal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation. Ins[...]

T o find a handset’ s extension number • Press the INT button. • The handset’s extension number is displayed ie. INTERN 3 . T o page a handset from the base station To locate handsets that are away from the base station. • Press the P AGING button on the base. All handsets registered with the base will ring for 30 seconds. • To stop pag[...]

12 INT T o transfer an external call between handsets Y ou are in conversation with an outside caller and want to transfer the call to another handset. • Press the INT option button. • Dial the extension number you want. • When the call in answered, press the END CALL button, or replace your handset on the base station. Usi n g t he Di r e ct[...]

13 Ent er i ng nam es a nd nu mb e rs There are thr ee lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd lines for the number (maximum 32 characters) Upper and lower case • Press the * button to switch from lower to upper case for one character . Controlling the cursor • LEFT/RIGHT BUTTONS[...]

14 T o change an entry • Press the DIRECTORY button. • Press the UP/DOWN buttons to scroll to the entr y you want or find the required name by using the keypad to enter the first letter of the name. • Press the MORE OPTIONS button. • Press the DOWN button to highlight EDIT ENTRY . • Press the OK button. • Change the name and number as r[...]

15 Insert a function/pause Using INSERT FUNCTION allows you to inser t a pause. This is generally required when your Diverse base station is connected to a switchboard/PBX. Show Function Displays an explanation of any special character used in a stored number or shor t cut code (see Sh or t Cut s , page 16) Check Duplicate This allows you to check [...]

16 Cal l b a r r i n g Y ou can set your Diverse 2011 so that no outgoing calls can be made except 999 , 11 2 and 91 12 calls and any special ‘emergency numbers’ stored in the base station memor y . See your base station user guide for details. Y our handset PIN number acts as a security measure when locking the Diverse 2011. To change it, see [...]

17 Pre-set short cut menu These shor t cuts must be stored in the memor y before you can use them. See below . T o store the pre-set short cuts • Press the MENU button. • Use the UP or DOWN options to highlight SHORT CUT . • Press OK . If previous shor t cuts have been created, they are displayed, other wise the display shows ------. • Use [...]

18 Add i n g s ho r t c ut f u nct io ns • Press the MORE OPTIONS button. • Use the UP or DOWN option to highlight INSERT FUNCTION . • Press OK to display a list of functions. • Use the UP or DOWN option to highlight the function you want. • Press OK . The screen displays the character representing the function you want. See the following[...]

19 Check or Request number (N) The shor t cut is inter r upted and you can enter a number of your choice. When you have confirmed the number press the OK button the shor t cut continues processing. Request acknowledgement (Q) The shor t cut is inter r upted to allow you to hear the dial tone, for example. When you have confirmed pr ess the NEXT but[...]

20 T o view, change or delete a short cut • Press the MENU button. • Use the UP or DOWN option to highlight SHORT CUT . • Press OK . • Use the UP or DOWN option to highlight the shor t cut you want. • Press the MORE OPTIONS button. From here you can view , edit or delete a Shor t Cut. Vi ewi n g . • Use the UP or DOWN option to highligh[...]

21 Eit he r • Press YES to delete all entries. Or • Press NO to retur n to the list of shor t cut names. Th e n • Press the END CALL button to retur n to standby or press MORE OPTIONS to create new shor t cuts. T o check how much memory is available This gives you all available memor y . • Press the MENU button. • Use the UP or DOWN optio[...]

22 H a nds et sett i n gs The handset setting menu allows the following settings to be changed. Beeps Y ou can switch advisor y and war ning beeps on or of f. Switching them of f will save batter y energy but may deprive you of information you may need while using your phone. • Button beep Each time you press a button, the action is confirmed by [...]

23 T o switch Auto Backlight or Auto T alk on and off • Press the MENU button. • Press the DOWN button to highlight SETTINGS . • Press the OK button. • Press the DOWN button to highlight HANDSET SETTINGS . • Press the OK button. • Press the DOWN button to highlight AUTO BACKLIGHT or AUTO TALK . • Press the OK button. • Press the ON [...]

Add it io nal f eat u r es Cal le r Dis pla y Caller Display lets you know who’s calling without lifting the handset. W ith BT’s Caller Display ser vice, your Diverse base station receives caller information which is transmitted over the BT network. This includes the date and time the call is received, and in most cases, the caller’s phone nu[...]

Handset power must be switched to ON and you must be in range of the base station. • Press the INT button. • Press the SET button • Pr ess the # button. • Press 8 on the keypad. • Press the ✱ button. • Enter the cur r ent system code (default = 0000 ). • Enter the 4-digit code you want. • Confir m the code by entering it again. ?[...]

26 • Press the OK button. • Enter the new PIN. • Press the OK button. • Repeat the new PIN. • Press the OK button to confir m. Y ou can cor r ect any mistakes when entering the PIN by using the LEFT/RIGHT and CLEAR CHARACTER buttons. C a ll a lloca tion If you have registered additional handsets with your Diverse 2011 base station you can[...]

T o add and remove handsets that respond to gr oup ringing The default setting is for all registered handsets to be set to group ringing. • Press the INT button. • Press the SET button • Press the # button. • Press the 1 button. • Enter the system code (default = 0000 ). • Press the REDIAL button. • Press the ✱ button. • Press the[...]

28 T o set the baby alarm level Y ou can set the volume level that triggers the alarm call. Ther e are three settings. W e r ecommend that you test the level that best suits your needs. Level 1 is the most sensitive setting. The default setting is level 2. • Press the MENU button. • Press the DOWN button to highlight SETTINGS . • Press the OK[...]

29 • Press the UP and DOWN ar r ows until one of these words are highlighted: – Einstellingen – Reglages – Impostazion – Ajuste – Instellingen – Programgôes • Press OK . • Press the UP and DOWN ar r ows until one of these words are highlighted: – Lakale Einst – Reglages Combiné – Impostaz. Telef – Ajuste Local – Progra[...]

30 O pe r at i n g wit h mo r e t ha n o ne ba se s ta ti on Y our Diverse 2011 can be used with up to 6 base stations. Each base station should have its own number , from 1-6 or a unique name. If y ou a r e r egist er i ng a h a nds et wit h mor e t ha n on e b as e stat ion , w e r ec o mme nd t hat y ou : 1. Ensu r e t hat e ac h b as e stat io [...]

31 • Enter the base station code (default = 0000 ). • Press the OK button. There is a shor t wait until the available base station numbers are displayed. • Enter one of the free inter nal extension numbers displayed on your screen. • Press the OK button to confir m. T o set the Diverse 2011 to select the strongest base station signal Once y[...]

32 T o set the Diverse 2011 to search for a specific base signal If you are using your handset in an area where the base signals overlap, we recommend that you specify one base station as the priority signal that your handset should search for . If you give it a Priority Select setting, your handset will search for a specified base station for 30 s[...]

33 S w i tch bo ar d compa tib ili ty Y our Diverse 2011 can be connected to all compatible switchboards. For a list of suitable switchboards, phone Diverse Helpline on 0845 790 8070 or BT on 154 . Entering exter nal access codes for older switchboards. When you use your telephone on a switchboard you may need to program a delay after you have dial[...]

Setting the access pause Y ou can inser t a pause or change the length of a pause to suit dif ferent access codes. The handset must be switched ON. • Press the INT button. • Press the SET button • Press # . • Press the 1 button • Enter the system code (default = 0000 ). Each digit you enter erases one dash on the display . • Press the R[...]

35 Main te n an ce General Simply clean the Diverse 2011 and base station with a damp cloth or an antistatic wipe. Never use a dr y cloth as this may cause a static shock. Ser vice Within the warranty period If you experience a problem with your Diverse 2011 you should contact the Diverse Helpline on 0845 790 8070 . Calls are charged at local call [...]

36 Please note th a t the li fe sp an of r ec ha rg ea b l e b att er i es de p e nds o n h ow h ea vil y t h ey a r e use d. Ho w e v er , o ve r tim e, the ir capa ci ty to rech ar g e w ill beg in to dimi ni sh and they w ill e v e nt ual l y ne ed r e plac i ng . If y ou h a v e a pr ob le m, t h e fol low ing s im p le soluti on s m a y p rovi[...]

37 The base station or handset does not ring The ringer volume may be set too low or , at the base station, switched of f. T o adjust the ringer volume at the base station, see the user guide for that base station. Handset beeps Are the handset batteries low? Y ou will hear a beep periodically . If a base station name is flashing, you will hear fou[...]

38 C o nn ec ti n g to sw i tch boa rd s The Diverse 2011 is only approved for use with a base which is compatible with switchboards, including those which do not provide secondar y proceed indication. If you would like a list of suitable switchboards, contact BT on 0800 800 154 . If you do have a compatible switchboard, it cannot be guaranteed tha[...]

39 I n dex Access code 34 Access pause 34 At a glance 1 Additional features 24 Base selection 31 Base signal 31, 32 Base station Base station name 32 Ringer tone 22 Ringer volume 22 Batteries approved type 5 charging 7 installing 6 low war ning 8 per formance 7, 35 replacing 36 Belt clip 6 Building up a phone system 4 Call allocation 26 group ringi[...]

40 No t e s Maintenance 35 Making and receiving calls 10 Memor y available 15, 21 On/Of f 9 Paging 11 Pause 34 PIN (Personal Identification Number) 23, 25 Range 37 Redial 10 delete a redial number 11 Redial memor y 15 copy a redial number 15 Registering with more than one base station 1010 , 1015 , 2 010 , 2 015 , 2-Line and ISDN 31 Retur ning your[...]

Off ic es i n Eu ro p e , N or t h Ame r ic a, J a pa n a nd As ia Pacif ic . The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this[...]