British Telecom Diverse 6210 manual

U s e r Guid e B T DIVERSE 6210 9283 BT Diverse 6210 UG Iss.3 [1] 19/2/09 15:24 Page 1[...]

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com n Directory lets you store up to 100 names and numbers for easy dialling. n Copy the whole directory or individual entries to and from your mobile phone SIM card. n Headset lets you keep your hands free for other tasks while making and re[...]

Section If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com This User Guide provides you with all the information you need to get the most from your phone. Y ou must first set up your machine before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instru[...]

Getting started . . . . . . . . . . . . . . . . . .7 Location . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . .7 Battery low warning . . . . . . . . . . . . . . .8 Getting to know your phone . . . . . . .11 Handset . . . . . . . . . . . . . . . . . . . . . . .11 Main display icons . . . . . . . . [...]

5 In this guide If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com B T Calling Features . . . . . . . . . . . . . .32 B T Directory Enquiries . . . . . . . . . . . . .32 Call Divert On . . . . . . . . . . . . . . . . . . .32 Call Divert Off . . . . . . . . . . . . . . . . . . .33 Check Di[...]

B T Diverse 6210 – Edition 01 – 05.07.04 – 6210 Additional handsets and bases . . . . . .57 Register additional Diverse 6200 handset . . . . . . . . . . . . .57 R egister your handset to another base . . . . . . . . . . . . . . . . . .58 Select a base . . . . . . . . . . . . . . . . . . . .59 De-register handset . . . . . . . . . . . . . . .5[...]

7 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com B T Diverse 6210 – Edition 01 – 05.07.04 – 6210 WARNING Do not place your B T Diverse 6210 in the bathroom or other humid areas. Handset range The B T Diverse 6210 has a range of 300 metres outdoors when there is a clear line of s[...]

8 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 3. Charge the handset batteries for at least 16 hours by placing the handset on the base. The screen shows the bat[...]

Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call. However, you can also set the day and time manually, see page 56 . B T Diverse 6210 multiple pack owners only Location Y ou need to place your B T Diverse 6210 charger close enough to a mains pow[...]

10 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. Install the 2 x AAA rechargeable batteries supplied into the handset. 4. Place the handset in the charger and charge the handset for at least 16 hours. Fo[...]

Getting to know your phone Handset 11 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Display Shows the status of your handset. Menu/Options Opens the menu. Selects on screen options. T alk/Handsfree Press to make a call, page 15 . Also used for Handsfree calling, page 16 . Keypad R R [...]

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com B T Diverse 6210 – Edition 05 – 30.11.04 – 6250 12 Getting to know your phone Main display icons Angled – during a call Moving – incoming call or caller on hold. Shows current battery level. Displayed when the handset keypad is [...]

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com B T Diverse 6210 – Edition 05 – 30.11.04 – 6250 13 Navigating the menus… Y our B T Diverse 6210 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page. Press[...]

14 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Menu map Names New entry Show details Delete entry Edit entry Copy entry Copy directory SIM copy Delete all SMS Messages Write message Inbox Drafts Outbox T emplates SMS Settings Handset Settings Ringer Display Handset name Keypad Auto[...]

Note Press the BACK options button to go back to the previous step in a menu. Or press to cancel and return the phone to standby. Call timer Y our handset automatically times the duration of every external call. The time is shown during the call and for a few seconds after the call has ended. Switch handset on and off 1. Press and hold to switch th[...]

16 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of the conversation. 1. Press twice . Display shows and you can hear the dial tone over the [...]

V olume 1. During a call, press the navigation button UP or DOWN to increase or decrease the call volume. Secrecy When on a call, you can talk to someone in the same room without your caller hearing. 1. During a call, press SECRECY . Display shows SECRECY ON . Y our caller cannot hear you. 2. Press OFF again to resume your call. Redial Y ou can red[...]

18 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Delete a redial number 1. Press . The last number dialled is displayed. Scroll UP or DOWN to the number you want. 2. Press OPTIONS , DELETE CALL is highlighted. 3. Press OK . The number is deleted. Press to return to standby. Save a re[...]

3. Press YES to confirm or NO to cancel. Press th e to return to standby. Keypad lock Y ou can lock the keypad to prevent accidentally dialling numbers while carrying it around. 1. Press and hold until you hear a beep. Screen shows KEYPAD LOCKED . 2. T o unlock the keypad, press UNL OCK then . Display shows KEYPAD UNLOCKED . Quick access to message[...]

20 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Calls 1. Press . Screen highlights SMS . 2. Scroll DOWN to CALLS . Press OK . 3. Scroll UP or DOWN through the calls list. 4. Press B ACK to return to the previous menu. Directory Y ou can store up to 100 names and numbers in the direc[...]

Writing tips If you make a mistake, press CLEAR to delete the last character or digit. Press once to insert a space. Y our phone is set to insert the first letter of a name as an upper case letter. The rest will be in lower case. Press to set lower case or upper case letters. Using your phone 21 If you experience any problems, please call the Helpl[...]

22 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com New directory entry 1. Press NAMES then OPTIONS . Display shows NEW ENTRY . Press OK . 2. Use the keypad to enter the name then scroll DOWN . 3. Enter the number, scroll DOWN . 4. Enter the ringtone you want to assign to the directory [...]

2. Alternatively, press NAMES then enter the first letter of the name you want. E.g. for Emma, press twice to display names beginning with E, then scroll to the name you want. 3. Press . The number is displayed and dialled. View a directory entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS . 2. Scroll DOWN to SHOW DETAIL[...]

24 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 5. The receiving handset screen shows COPYING FROM HANDSET X . Copy the entire directory to another handset 1. Press NAMES then OPTIONS . 2. Scroll DOWN to COPY DIRECTORY and press OK . 3. Enter the number of the handset you want to co[...]

If a copied name has more than 16 characters, your B T Diverse 6210 will store the first 16 characters only. If the copied entry has more than 24 digits, your B T Diverse 6210 will store the first 24 digits only. Delete an entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS . 2. Scroll DOWN to DELETE ENTRY and press OK . 3[...]

26 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Copy to or from a SIM card 1. Insert the SIM card into the SIM READER slot on the base. 2. Press NAMES then OPTIONS . 3. Scroll DOWN to SIM COPY and press OK . 4. Enter the SIM Card PIN and press OK . The screen displays SIM TO PHONE/P[...]

Internal calls If you have more than one handset registered to your base, you can make internal calls and transfer calls between handsets. Call another handset 1. Press . If you have two handsets, the other handset will ring. If you have more handsets, all available handsets are displayed. Scroll DOWN to highlight the handset you want and press OK [...]

28 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Put a caller on hold and call another handset If music on hold is switched on, see page 52 , your caller will hear musical tones while they are on hold. 1. During an external call, press . Y our caller is put on hold. 2. If you have tw[...]

IMPOR T ANT T o use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee is payable. For more details on B T’s Calling Features, call B T free on 0800 800 150 . When you have missed calls, the missed calls LED flashes and the screen tells you there are new calls in the Calls list. If the sam[...]

30 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Dial from the Calls list 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press to dial. Copy a number to the directory 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number[...]

Delete the entire Calls list 1. Press CALLS to open the Calls list. 2. Press OPTIONS and scroll DOWN to DELETE ALL CALLS . Press OK . DELETE ALL CALLS? is displayed. 3. Press YES to confirm or NO to cancel. 4. Press to return to standby. Caller Display 31 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdes[...]

By pressing the button on the handset your B T Diverse 6210 gives you easy access to a range of pre-stored B T Calling F eatures. These are: n B T Dir. Enquiries. n Call Divert On. n Call Divert Off. n Check Divert. n Call W aiting On. n Call W aiting Off. n Check Call W ait. n B T Helpdesk. BT Directory Enquiries 1. Press then . Call Divert On Div[...]

33 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Call Divert Off 1. Press then scroll DO WN to CALL DIVERT OFF and press . 2. Listen for confirmation of your instructions. Check Divert 1. Press then scroll DO WN to CHECK DIVERT and press . 2. Listen to hear the status of your Call Di[...]

34 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Check Call Waiting 1. Press then scroll DO WN to CHECK CALL WAITING and press . 2. Listen to hear the status of your Call Waiting. BT Helpdesk 1. Press then scroll DOWN to BT HELPDESK and press . 2. The B T Helpdesk for this product wi[...]

SMS stands for Short Messaging Service IMPOR T ANT Y ou must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details. When you are using SMS text messaging you must not withhold your telephone number or the service wil[...]

36 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the B T .com website (www.bt.com) to find out how much it costs to send a SMS text message (depends upon your call pa[...]

A single text message can be up to 160 characters. If your message is longer it will automatically be sent as linked messages. Up to 4 messages can be linked together allowing up to 612 characters to be sent. INSERT TEMPLATE – these are pre-stored messages. Press OK and scroll UP or DOWN to the template phrase you want and press USE . The templat[...]

38 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Sent messages are stored in the Outbox Y our BT Diverse 6210’s outbox is like a redial list. It holds a copy of the last 5 messages sent. The newest messages replace the oldest messages in the outbox. Saved messages are stored in the[...]

Writing tips If you make a mistake, press CLEAR to delete the last character or digit to the left of the cursor. 1. Press LEFT or RIGHT to move the cursor. 2. Press once to insert a space. 3. Press to switch between upper and lower case characters. Available characters are displayed at the bottom of the screen, keep pressing the button to scroll th[...]

When you delete a template it is shown on the screen as EMPTY. 40 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Edit SMS templates Y ou can overwrite the existing templates with your own messages, up to 32 characters long. 1. Press MENU , SMS MESSAGES is highlighted, press OK and scr[...]

Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box. 1. Press MENU , SMS MESSAGES is highlighted, press OK and scroll DOWN to DRAFTS . Press OK . The date and time of the latest draft message is displayed. Press READ . 2. The message is dis[...]

42 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com DELETE – press OK then YES to confirm or NO to cancel. DELETE ALL – press OK to delete all messages stored in the Drafts folder. Press YES to confirm or NO to cancel. Reading SMS text messages 1. When you receive a new text message[...]

4. Follow the on-screen prompts to save, write, send or delete the messages. Or press BACK to return to the previous menu level. SMS alert Y our handset will beep when you receive an SMS text message. The default setting is On . Y ou can switch this off. 1. Press MENU , SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press O[...]

44 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Adding or changing SMS Service Centre numbers 1. Press MENU , SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK . 2. SERVICE CENTRES is highlighted. Press OK . Service Centre 1 contains the pre-set send n[...]

SMS User Areas Y our BT Diverse 6210 is pre-set to make all text messages available to every user. Y ou can set up to 4 PIN protected user areas for your BT Diverse 6210 so that text messages can be kept private. Each personal user area has its own Inbox, Outbox and Drafts folder. Setting up a user area Y ou can choose to have PIN PRO TECTION to he[...]

46 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 7. Scroll DOWN to PIN PROTECTION and press LEFT or RIGHT to select ON or OFF . 8. Scroll DOWN to PIN CODE . Enter your PIN if you have changed this from the factory setting of 0000 and PIN protection is set to ON. 9. Press SA VE . The [...]

Ringer melody and volume Y ou can set separate ring melodies for external and internal calls. Each setting has a choice of 5 standard and 10 polyphonic melodies. Select from 5 volume levels plus Off. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . Display shows RINGER . 2. Press OK . Display shows EXTERNAL . Press LEFT or RIGHT to[...]

48 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 2. Scroll DOWN to DISPLAY and press OK . 3. Press LEFT or RIGHT to select FONT SIZE . Press DOWN . 4. Press LEFT or RIGHT to select the contrast level. 5. Press SA VE . 6. Press to return to standby or B ACK to go one step back in the [...]

The default setting for auto talk is On. Handset beeps on/off 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . 2. Scroll DOWN to KEYPAD and press OK . 3. Use LEFT or RIGHT to select ON or OFF . 4. Press SA VE . 5. Press to return to standby or BACK to go one step back in the menu. Auto talk Y ou can answer a call just by lifting th[...]

50 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Select base Y ou can register your BT Diverse 6210 handset to up to 4 bases. If your handset has been registered to more than one base you can select which one it uses. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . [...]

Ringer melody and volume Choose from 5 melodies and 5 volume levels plus Off. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK . Display shows RINGER . 2. Press OK then LEFT or RIGHT to hear the melodies. 3. Press DOWN and use LEFT or RIGHT to set the volume. 4. Press SA VE to keep the settings displayed. 5. Press to return to standby o[...]

52 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Music on hold Choose whether an external caller will hear musical tones if you put them on hold, e.g. while transferring them to another handset. The default setting is On. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK .[...]

4. Display shows ENTER NEW PIN . Enter the new PIN and press SA VE . Display shows CONFIRM NEW PIN . Enter your new PIN again. 5. Press SA VE . The display shows SYSTEM PIN CHANGED . 6. Press to return to standby or BACK to go one step back in the menu. Repeater mode Y ou can use a repeater to boost the range and reception of your base. A repeater [...]

Section Use the Calendar and Clock functions to: n Set up to 5 appointment reminder calls. n Set an alarm call. n Set the time & date. n Select the time to appear in 12hr or 24 hr format. Appointment reminder Y ou can set reminder calls on each handset for up to 5 separate appointments. Choose from 5 different melodies. 1. Press MENU then scrol[...]

55 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 7. Enter the date of the appointment and press DO WN . 8. Press LEFT or RIGHT to select the melody you want. 9. Press SA VE . 10. Press to return to standby or BACK to go one step back in the menu. Alarm Y ou can set an alarm call for [...]

56 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Time & Date 1. Press MENU then scroll DOWN to CALENDAR/CLOCK and press OK . 2. Scroll DOWN to TIME & DATE and press OK . 3. Enter the correct time then scroll DOWN . 4. Enter the correct date and scroll DOWN . 5. Press LEFT or [...]

Up to 6 handsets can be registered and operated from the B T Diverse 6210 base. This allows you to hold internal calls even while another handset is making an external call. Each handset can be registered on up to four bases. Registering additional handsets The handset that came with your base is pre-registered. If you buy new handsets to use with [...]

58 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 2. The handset display shows REGISTRATION IN PROGRESS . When the handset is registered it will display the standby screen and will be assigned the next available handset number. Register your handset to another base On the handset: 1. [...]

Select a base On the handset: 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . Scroll down to SELECT BASE . 2. Press OK . Display shows BASE 2 , BASE 3 etc. Scroll to the base you want and press OK . De-register a handset Y ou can use a handset to de-register itself or any other handset from the base. 1. Press MENU and scroll DOWN [...]

Help Handset not registering n Check that the base is plugged into the mains power and switched on. n Check that there are charged batteries in the handset and that they are fitted correctly. Forgotten your PIN number n T ry entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the B T Diverse Helpline on 0[...]

61 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset does not ring n Check that the batteries are inserted correctly. n Check that the handset ringer has not been switched off, see page 47 . Y our caller cannot hear you n Secrecy is switched on. Press the secrecy OFF option butto[...]

62 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Cannot send text n Check service centre number is correct including 1470P prefix. Cannot receive text n Check service centre number is correct. n Ensure you have subscribed to a Caller Display service and that it is active. Y ou can ch[...]

n For other telephone service providers please contact their customer services. General sales enquiries n B T Residential lines – call 150. B T Business lines – call 152. n For non B T line customers, call 0800 800 150 (residential) or 0800 800 152 (business). n Additional handsets are available from the Helpdesk on 0800 218 2182*. Billing enqu[...]

64 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com If you are sending a message from a fixed line phone to another fixed line phone n Forces a message you send to be delivered as a voice text even though the recipient may have an SMS enabled phone and usually receives written text. n T[...]

IMPOR T ANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety information n Only use the power[...]

66 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Cleaning n Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental n Do no[...]

Product disposal instructions for residential users When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased. Product disposal instructions for busi[...]

68 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com The conditions of this guarantee are: n The guarantee shall only apply to defects that occur within the 12 month guarantee period. n Proof of purchase is required. n The equipment is returned to B T or its agent as instructed. n This g[...]

Returning your product If the Helpline is unable to remedy your problem they will issue a F ault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the o[...]

Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British T e[...]