Axis Q8665-E manual

AXIS Q8665-E PTZ Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of AXIS Q8665-E PT Mount Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based[...]

Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with these products shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery Low battery power affects the operation[...]

AXIS Q8665-E PTZ Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Housing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Camera Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q8665-E PTZ Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . .[...]

AXIS Q8665-E PTZ Network Camera Hardware Overview Hardware Overview • For an overview of the housing unit see page 7 • For an overview of the buttons and connectors on the camera, see page 7 2 3 1 1 Sunshield 2 PTZ Network Camera 3 Base Unit 6[...]

AXIS Q8665-E PTZ Network Camera Hardware Overview Housing Unit 4 3 1 2 5 6 1 Sunshield 2 Top cover 3 Protective window 4 Wiper 5 Wiper motor 6 Camera unit Camera Unit 4 1 2 3 5 6 1 RS485/RS422 connector 2 P ower connector 3 Network connector 4 Status indicator LED 5 microSD memory card slot 6 Control button 7[...]

AXIS Q8665-E PTZ Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 6 1 . Network Connector RJ45 Ethernet connector . NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Ma[...]

AXIS Q8665-E PTZ Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 1 00 Mbit/s network. Flashes for network activity . Amber Steady for connection to a 1 0 Mbit/s network. Flashes for network activity . Unlit No network connection. P ower LED Indication Green Normal operation. Amber Flashes green/amber during [...]

AXIS Q8665-E PTZ Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® with o[...]

AXIS Q8665-E PTZ Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can be set v[...]

AXIS Q8665-E PTZ Network Camera Access the Product The product is equipped with a wiper to enable wiping of the protective window . Click Start wiper to start the wiper . Click Stop wiper to stop the wiper . Click Start wiper sequence to activate the wiper for a set amount of time. For information about how to congure the wiper , see Congure [...]

AXIS Q8665-E PTZ Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel. Click the View Full Screen button and t[...]

AXIS Q8665-E PTZ Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other appl[...]

AXIS Q8665-E PTZ Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P ane[...]

AXIS Q8665-E PTZ Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 16[...]

AXIS Q8665-E PTZ Network Camera Set Up the Pr oduct Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all[...]

AXIS Q8665-E PTZ Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 2 1 . Set Up Video Streams To set up the product’s video streams, go to Video > Video Stre[...]

AXIS Q8665-E PTZ Network Camera Video H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences fro[...]

AXIS Q8665-E PTZ Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings . Increasing the Color level increases the color saturation. The value 1 00 gives maximum c[...]

AXIS Q8665-E PTZ Network Camera Video Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry . Set S[...]

AXIS Q8665-E PTZ Network Camera Video To enable overlays: 1. Go to Video > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Include date and Include time[...]

AXIS Q8665-E PTZ Network Camera Video - To scale the image automatically , select Scale with resolution . The image will be scaled down to t the resolution used by the Axis product. 5. Click Save . To select the image to use as overlay: 1. Go to Video > Overlay Image . 2. Select the image to use from the Use overlay image list and click Save [...]

AXIS Q8665-E PTZ Network Camera Video Set the Focus near limit to prevent the camera from focusing on objects that are closer than the limit. This can improve the auto focus speed. 24[...]

AXIS Q8665-E PTZ Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 25 . • Viewer Settings. See p[...]

AXIS Q8665-E PTZ Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scri[...]

AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P[...]

AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) The product can be congured to return to the Home position when the PTZ functionality has been inactive for a specied length of time. Enter the length of time in the Return to home when inactive eld and click Save . Set the time to zero to prevent the product from automatically returning[...]

AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed. Options that can be congured include: • Driver Specic Settings for Video Source • Mechanical Limits for Moving Video Source ?[...]

AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Congure the Wiper The product is equipped with a wiper to enable wiping of the protective window . The wiper can be congured to operate for a set amount of time. T o congure the wiper sequence: 1. Go to PTZ>Advanced>Device . 2. In Wiper dwell time , enter a value between 1–60 (se[...]

AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. • The Control queue polltime is measured in seconds. For more information see the online help . The admini[...]

AXIS Q8665-E PTZ Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors > Camera [...]

AXIS Q8665-E PTZ Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Dete[...]

AXIS Q8665-E PTZ Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window , and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high hi[...]

AXIS Q8665-E PTZ Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • It is recommended to r[...]

AXIS Q8665-E PTZ Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 36[...]

AXIS Q8665-E PTZ Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action ru[...]

AXIS Q8665-E PTZ Network Camera Events - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port. - Live Stream Accessed – Trigger the rule when any stream is accessed[...]

AXIS Q8665-E PTZ Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 23 . • PTZ Control - Preset P osition – Go to a preset position. - Guard T our [...]

AXIS Q8665-E PTZ Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText T ransfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis prod[...]

AXIS Q8665-E PTZ Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recurren[...]

AXIS Q8665-E PTZ Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 42 . • To congure camera controlled storage, see[...]

AXIS Q8665-E PTZ Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. [...]

AXIS Q8665-E PTZ Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody m[...]

AXIS Q8665-E PTZ Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user g[...]

AXIS Q8665-E PTZ Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-si[...]

AXIS Q8665-E PTZ Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address a[...]

AXIS Q8665-E PTZ Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power [...]

AXIS Q8665-E PTZ Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompa[...]

AXIS Q8665-E PTZ Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software such[...]

AXIS Q8665-E PTZ Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .axis.com/techsup To enable and congure SNMP in the A[...]

AXIS Q8665-E PTZ Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports microSD/microSDHC/microSDXC cards. Th[...]

AXIS Q8665-E PTZ Network Camera System Options An SD card inserted into the product can be manually formatted to one of the supported le systems. T o manually format the SD card, follow these steps: 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card[...]

AXIS Q8665-E PTZ Network Camera System Options • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using th[...]

AXIS Q8665-E PTZ Network Camera System Options NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Scr[...]

AXIS Q8665-E PTZ Network Camera Clean the Wiper Clean the Wiper NO NO NO TICE TICE TICE • Risk of damage to the equipment. Do not bend or change the position of the wiper blade when cleaning it. • Risk of damage to the equipment. Make sure the pan/tilt unit is not in operation when cleaning or chaning the wiper . 1. Clean the rubber on the wipe[...]

AXIS Q8665-E PTZ Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The[...]

AXIS Q8665-E PTZ Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the i[...]

AXIS Q8665-E PTZ Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Ch[...]

AXIS Q8665-E PTZ Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . T o identify the source of the problem, check the System Log under System Options > Support > Logs &[...]

AXIS Q8665-E PTZ Network Camera T echnical Specifications T echnical Specifications Models AXIS Q8665-E 24 V AC AXIS Q8665-E 120 V AC AXIS Q8665-E 230 V AC Camera Image sensor 1/2.9" progressive scan RGB CMOS Lens 4.7 - 84.6 mm, 59 - 4° view a , F1.6 - 2.8, Autofocus, Automatic day/night Day and night Automatically removable infrared-cut ?[...]

AXIS Q8665-E PTZ Network Camera T echnical Specifications Event actions File upload: FTP , HTTP , HTTPS, network share and email Notication: email, HTTP , HTTPS and T CP Video recording to edge storage, Pre- and post-alarm video buffering, Overlay text, Day/Night vision mode Data streaming Event data Built-in installation aids Pixel counter Gen[...]

AXIS Q8665-E PTZ Network Camera T echnical Specifications Connectors SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 1 0. P erformance Considerations When setting up your system, it is important to consider how various settings and situations will a[...]

User Manual V er . M2.2 AXIS Q8665-E PTZ Network Camera Date: June 20 15 © Axis Communications AB, 20 14 P art No. 60455[...]