Axis Q7401 manual

USER’S MANUAL AXIS Q7401 Video Encoder[...]

AXIS Q7401 - Notices Notices This manual is intended f or administrators an d users of the AXIS Q7401 Video Encoder, and is applicable for firmware release 5.00 and later. It includes instruc tions for usin g and managing t he encoder on y our network. Previous experience of netw orking will be of use when using this product. Some knowledge of UNIX[...]

3 AXIS Q7401 - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 AXIS Q7401 - Product Description Product Description This manual applies to the AXIS Q7401 Video Encoder. Key features • Superb video quality AXIS Q7401 offers the highly efficient H.264 video compre ssion, which drastically reduces bandwidth and storage requirements without compromising image quality. Moti on JPEG is also supported for increas[...]

5 AXIS Q7401 - Product Description Overview LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for netw ork activity. Amber Steady for connection to 10 Mbit/s network. Flashes fo r network activity. Unlit No network conn ection. Status Green Steady green for normal operation. Amber Steady during[...]

6 AXIS Q7401 - Using the Video Encoder Using the Video Encoder Refer to the installation guide supplied with your produ ct in order to install t he AXIS Q7401 Video Encoder. The AXIS Q7401 can be used with most st andard operating systems and browsers. Notes: • To view streaming video in Microsoft In ternet Explorer, set your browser to a llow Ac[...]

7 AXIS Q7401 - Using the Video Encoder Setting the root password 1. When accessing the video encoder for the first time, the ‘ Configure Root Password ’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK . 3. The ‘ Connec t to...’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK [...]

8 AXIS Q7401 - Using the Video Encoder Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic be tween web browsers and serv- ers. The HTTPS certificate controls the encrypted exchange of information. The default administrator user root cannot be deleted. If the password for root is lost or forgotten, the video[...]

9 AXIS Q7401 - Using the Video Encoder General contro ls AXIS Media Control toolbar The AMC viewer toolbar (AXIS Media Control) is av ailable in Microsoft Inte rnet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. AMC displays the following buttons: AMC audio controls monitor the client computer’s speaker outp ut. The[...]

10 AXIS Q7401 - Using the Video Encoder Note: In Simplex – speaker only mode microphon e only, you can use either the Micropho ne button or the half duplex Talk button to stop sending audio to the video encoder. To send audio, both buttons must be enabled. Pan/Tilt/Zoom controls When in Center Mode, click on any part of the image other than its e[...]

11 AXIS Q7401 - Video and Audio Streams Video and Audio Streams The video encoder provides several image and video stream formats. Your requirem ents and the properties of your network will determine the type you use. The Live View page in the video encoder provides access to H. 264 and Motion J PEG video streams, and to the list of available strea[...]

12 AXIS Q7401 - Video and Audio Streams AXIS Media Control (AMC) The recommended method of accessing live video from the video encoder is to use the AXIS Media Control (AMC ) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for[...]

13 AXIS Q7401 - Video and Audio Streams HTTP-API You can read about accessing audio fo r the other protocols through the HTTP-API at http://www.axis.com/techsup QuickTime/Windows Media Player It is possible to use QuickTime and Windows Media Play er to listen to the audio st ream using the same methods to access video streams. Java Applet The Java [...]

14 AXIS Q7401 - Video & Audio settings Video & Audio settings This section describes how to configure the video encoder, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators , who have access to the settings for Vide o & Image, Audio, Live View Config, and Event Configuration. Yo[...]

15 AXIS Q7401 - Video & Audio settings Current Audio Settings: Configuration under Video & Audio > Audio Settings will be shown here. See Audio Settings, on page 17 for more information on the audio settings. H.264 GOV Settings The GOV structure describes the composition of the video st ream and sett ing the GOV-length to a higher value [...]

16 AXIS Q7401 - Video & Audio settings Camera Settings This page provides access to the adva nced image settings for t he AXIS Q7401. Image Appearance Color level - Select an appropriate level by entering a value in th e ran ge 0-100. Lower values me an less color saturation, whilst the value 100 gives ma ximum color saturation. Brightness - Th[...]

17 AXIS Q7401 - Video & Audio settings Audio Settings This section describes h ow to configure th e basic audio settings for the video encoder. The audio functionality f or each video stream is enabled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The Half duplex mode transmits an d receives audio in both dir[...]

18 AXIS Q7401 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for th e Live View page. Listed ar e the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles . See the online help files on this page for more info[...]

19 AXIS Q7401 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Furthe[...]

20 AXIS Q7401 - Live View Config Please use the online help files for more information. Output Buttons The output buttons are used to manually activate the output fr om the Live View page, for exam ple, switching a light on and off. There are two options to activate the output: • Pulse button - activates the output for a defined period • Active[...]

21 AXIS Q7401 - Event Configuration Event Configuration An ev ent or Event Type in the video encoder triggers ac tions when activated. An event type is a set of para meters that defines the actions. A common event type is an alarm that causes th e video encoder to upload images. Many event types use an Event Server , to receive uploaded images. Thi[...]

22 AXIS Q7401 - Event Configuration Example: If somebody passes in front of a vi deo encoder and an event has been co nfigured to detect and respond to motion, the video encoder can record and saves images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments. Triggered Event A triggered[...]

23 AXIS Q7401 - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fi xed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. F inally, set the desire d image frequency to the maximum (the maximum available) or to[...]

24 AXIS Q7401 - Event Configuration Motion Detection Motion detection is used to generate an alarm whenev er move ment occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specific areas within the whole video image • Excluded window s define areas within an Include wind[...]

25 AXIS Q7401 - Event Configuration Examples: • Avoid triggering on small objects in the video image by setting the object size level to h igh. • To reduce the number of trig gers if there is a lot of movement during a short period of time, select a high history level. • To only detect flashing light, select low sensitivity . In other cases, [...]

26 AXIS Q7401 - Recording List Recording List The Recording List window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, and if the recording is locked so that it can neithe r be deleted nor recorded over. To view a recording, select it from the lis[...]

27 AXIS Q7401 - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices AXIS Q7401 supports several PTZ devices. Pl ease see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, connect the device to your selected port (RS- 422 or RS[...]

28 AXIS Q7401 - Pan Tilt Zoom PTZ configuration Once PTZ has been installed for the AXIS Q7401, PTZ Configuration now appears in the menu to the left along with the following sub menus . Preset positions A preset position is a pre-defined camera view than can be used to quickly mo ve the camera to a specific location. From Preset Position Setup , u[...]

29 AXIS Q7401 - Pan Tilt Zoom Advanced Device Settings - The device settings window is for driver specific settings, so the appearance of this window can vary depending on the driver installed. Opti ons that can be configured include: Driver Speci fic Settings for Video Source 1 , Mechanical Limits for Moving Vi deo Source 1 , Light Contro l for Vi[...]

30 AXIS Q7401 - Pan Tilt Zoom The order of priority for taking control of the queue is as follows: 1. A dministrators - An administrator takes over PTZ control regardle ss of who is first in queue. The administrator will be removed from the queue 60 seconds after their last PTZ control command. 2. Event - The AXIS Q7401 can be set up to take contro[...]

31 AXIS Q7401 - Pan Tilt Zoom Clicking on the bars themselves or on the arrows at the end of the bars moves the camera to a new position. The type of movement and the location of this new position depends on the type of PTZ driver. When controlling th e camera using a relative PTZ driver (see the bars in the illustratio n above) the new position is[...]

32 AXIS Q7401 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authori[...]

33 AXIS Q7401 - System Options In a 802.1X enabled network switch, clients equipped with the correct software can be authen ticated and allowed or denied network access at the Ethernet level. Clients and servers in an 802.1X network may need to authenti cate eac h other by some mean s. In the Axis implementation this is done with the help of di git[...]

34 AXIS Q7401 - System Options Alternatively, it may be possible to upload the certificate and key in one combined f ile, (e.g. a PFX file o r PEM file). Provid e the path to the file, or use the Browse... button to locate it. Click Upload to load the file. To remove a certificate and key, click the Remove button. Settings EAPOL version - Select th[...]

35 AXIS Q7401 - System Options Obtain IP address via DHCP - Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignme nt of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to u[...]

36 AXIS Q7401 - System Options Use the following NTP server address - to c reate manual settings, check this radi o button and enter the host name or IP address of the NTP server. Host Name Configuration - The video encoders can be access ed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. For[...]

37 AXIS Q7401 - System Options FTP - The FTP server running in the video encoders enables the up load of new firmware, and user applications. Check the box to enable the service. RTSP - The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default se ttin[...]

38 AXIS Q7401 - System Options UPnP™ The video encoder includes support for UPnP™. UPnP™ is enabled by default, and the video encoder then is automatically detected by operating systems and clients that support this protocol. RTP/H.264 These settings are the port range, IP addr ess, port number (video and audio), and Time-To-Live value to use[...]

39 AXIS Q7401 - System Options Upgrade Server - See Upgrading the Firmware, on page 45.[...]

40 AXIS Q7401 - System Options Support The Support Overview page provides valuable information on troublesh ooting and contact information, should you require technical assistance. System Overview - is an overview of the video encoder’s status and settings. Information that can be found here includes the video encoder’s firmware version, IP add[...]

41 AXIS Q7401 - System Options About Here you can find basic information a bout your video encoder. You can also view third party software licenses. Resetting to the Fact ory Default Settings To reset the video encoder to the origin al factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page[...]

42 AXIS Q7401 - Unit connectors Unit connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethern et (PoE). Using shielded cables is recommended. PoE classification switch - Power over Ethernet (IEEE 802.3af) , selectable power classification: • Class 2 - max 6.49W • Class 3 - max 12.95W (default) Note: P ower classificat[...]

43 AXIS Q7401 - Unit connectors The following connection diagram gives an example of ho w to connect an auxiliary device to th e AXIS Q7401. RS-422/RS-485 connector - Two 2-pin terminal blocks for RS-485/422 serial interface used to control auxiliary equipment, e. g. PTZ device s. The RS-485/422 serial port can be configured in the following port m[...]

44 AXIS Q7401 - LED indicators LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for netw ork activity. Amber Steady for connection to 10 Mbit/s network. Flashes fo r network activity. Unlit No network conn ection. Status Green Steady green for normal operation. Amber Steady during startup, dur[...]

45 AXIS Q7401 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the video encoders. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firm[...]

46 AXIS Q7401 - Troubleshooting 5. Reinstall the encoder, referring to the installation guide. If the emergency recovery procedure does not get the encode r up and running again, please contact Axis support at www.axis.com/t echsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by prov iding the server rep[...]

47 AXIS Q7401 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the encoder. Ensure the Ping length is set to 408. See the Installation Guide. The encoder is located on a differ[...]

48 AXIS Q7401 - Troubleshooting Lower frame rate than expected Reduce number of applications runnin g on the client computer. Limit the number of simultaneous viewers. Check with the system administra tor that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.264 t ab) that video processing i s [...]

49 AXIS Q7401 - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Volume settings incorrect The volume of the microphone is e ither too high or too low . Change the volume for the micro- phone in the toolbar on the Live View page. Poor audio quality CPU overload[...]

50 AXIS Q7401 - Technical Specifications Technical Specifications Item Specification Video compression • H.264 • Motion JPEG Resolutions • 176x120 to 720x576 Frame rate H.2 64 • 30/25 (NTSC/PAL) fps in all resolutions Frame rate Motion JPE G • 30/25 (NTSC/PAL) fps in all resolutions Video streaming • Multi-stream H.264 and Motion JPEG ?[...]

51 AXIS Q7401 - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect th e frame rate, and some will affect both. If the load on the CPU re[...]

52 AXIS Q7401 - Technical Specifications To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in Kbps) to the overlay. For detailed instructions, please see the online help for Video & Ima ge > Text Overlay Settings , and the help for File Naming & [...]

53 AXIS Q7401 - Glossary Glossary Active Speaker - a speaker with a built- in power amplifier. ActiveX - A control (or set of rule s) used by a browser. Activ eX controls are often downloa ded and installed automatic ally as required. Advanced Audio Coding (AAC) - is an audio c odec that is at the core of t he MPEG -4, 3GP P and 3G PP2 spec ificati[...]

54 AXIS Q7401 - Glossary communication, and there are ha rdware protocol s and software protocols. (QoS) Quality of Service - QoS provid es the means to guarantee a certain level of a specified reso urce to selected traffic on a network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc. Router - A d[...]

55 AXIS Q7401 - Index Index A Action 21 Action Buttons 9, 19 Active/Inactive 20 Administrator 14 Alarm 24, 42 AMC 6 ARP/Ping 35 Audio 14 Audio input 17 Audio output 17 AXIS Media Control 17 B Bit Rate 15 Bonjour 6 Buffer Size 22 Buffers 22 C CGI links 31 Click-in-image 31 Control Button 41 D Date & Time 34 Default Viewer 18 Disk Management 38 D[...]

56 AXIS Q7401 - Index Relative and absolute PTZ drivers 31 Restore 38 S Scheduled Event 21, 23 Security 32 Server Time 34 SNMP 37 Specifications 50 Support 40 System Options 32 T TCP Server 21 TCP/IP Settings 34 Time Mode 34 Triggered Event 21 Troubleshooting 45 U Upgrade Server 39 UPnP 36, 38 Users 32 V Video Stream 14 Video streams 11[...]