Axis Communications Q6044-C manual

AXIS Q6044-C PTZ Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q6044-C PTZ Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-b[...]

Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal [...]

AXIS Q6044-C PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q6044-C PTZ Dome Network Camera T able of Contents Multi-Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Hardware Overview Camera 1 2 3 4 5 6 7 8 1 Network connector (High P oE) 2 P art number (P/N) & Serial number (S/N) 3 Cooling system 4 Fan 5 SD card slot 6 P ower button 7 Status LED indicator 8 Control button Important Dust and particle buildup could affect the performance of the cooling s[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Multi-connector Terminal connector for connecting the supplied media converter switch, which provides the following signals: • DC P ower • Network (Ethernet 1 0/1 00Base-T) • Input/Output (I/O) The supplied multi-connector cable is required in order to maintain the product’s IP rating, [...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Media Converter Switch 1 2 3 4 5 6 7 8 10 9 1 1 1 2 1 3 1 P ower connector (DC input) 2 P ower connector (DC output) 3 Network connector (internal) 4 Network slot SFP (external) (2x) 5 Network connector RJ45 (external) (2x) 6 Camera LED indicator 7 Network LED indicator (4x) 8 P ower LED indica[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Network slot SFP (external) - T wo SFP slots (1 00Base-FX/1 000Base-X) for network connectivity . Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches . Dip switch position Description of use Default (middle) B Wh[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview 1 Dip switch position Description Default (middle) B Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the network, directly or through a router or network switch. Left A Block multicast packages that have a VLAN tag. Use this setting when connecting to a d[...]

AXIS Q6044-C PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating syste[...]

AXIS Q6044-C PTZ Dome Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 55 . To set the password via a standard HTTP connection, enter it directly in [...]

AXIS Q6044-C PTZ Dome Network Camera Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Contro[...]

AXIS Q6044-C PTZ Dome Network Camera Access the Product P an and Tilt bars – Use the arrows to pan and tilt the camera view , or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to focus[...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other[...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control [...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 17[...]

AXIS Q6044-C PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to [...]

AXIS Q6044-C PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 19 . • Stream proles. See page 2 1 . • Camera settings. See page 2 1 . • Overlay image. See page 22 . • Privacy mask. See page 24 . Video Stream Y ou can dene the following video s[...]

AXIS Q6044-C PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab . The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the l[...]

AXIS Q6044-C PTZ Dome Network Camera Video size optimizes bandwidth and storage usage, but may give poor image quality . T o prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value. Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate[...]

AXIS Q6044-C PTZ Dome Network Camera Video Max gain - Measured in decibels (dB), gain describes the amount of amplication applied to a signal, in this case the visual information in the image. A high level of amplication may provide a better image in very low light situations. A high gain will also increase the amount of image noise. Exposure[...]

AXIS Q6044-C PTZ Dome Network Camera Video 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 46 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part[...]

AXIS Q6044-C PTZ Dome Network Camera Video Start by enabling overlay text in the video stream: 1. Go to Video > Video Stream and select the Image tab . 2. Under Overlay Settings , select Include text . 3. Enter the modier #D and, optionally , additional text which will be displayed also when the action rule is not active. Create the action ru[...]

AXIS Q6044-C PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 2 1 . • Default Viewer for Browser . See page 25 . • Viewer Settings.[...]

AXIS Q6044-C PTZ Dome Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control P anel. See AXIS Media Control (AMC) on page 15 . User Dened Links To displa[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position • Iris position Preset positio[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer the camera to a selected preset position or start autotracking from a selected preset position. Using a zoomed-in[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) To remove an area, click the name of the area and click Remove . T o enable or disable an area, click the name of the area and click Enable/Disable . Max Limits The pan and tilt limits restrict the area where autotracking is allowed. The area beyond the set limits will be ignored. This may p[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) 8. Specify the View Order or select the Random view order option. 9. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the Guard T our List and click Modify/Remove . For more information see the online help . Tour Recording The guard tour func[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) Congure the near focus limit to avoid focusing on objects too close to the camera lens. When Enable E-ip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and ip it 180 degrees. The left limit must be set to –180 deg[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan T ilt Zoom) Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. 32[...]

AXIS Q6044-C PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensiti[...]

AXIS Q6044-C PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection fo[...]

AXIS Q6044-C PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available application[...]

AXIS Q6044-C PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 36[...]

AXIS Q6044-C PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an acti[...]

AXIS Q6044-C PTZ Dome Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 33 . - Shock Detected – Trigger the rule when the A[...]

AXIS Q6044-C PTZ Dome Network Camera Events • PTZ Control - Autotracking – Start autotracking. See Autotracking on page 28 . - Preset P osition – Go to a preset position. - Guard T our – Start a guard tour . See Guard Tour on page 29 . • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. ?[...]

AXIS Q6044-C PTZ Dome Network Camera Events Network Share 2 Send Images Send Video Clip TCP Send Notication 1. An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 40 . 2. A network share can also be used as a storage device for recorded video. Go System Options[...]

AXIS Q6044-C PTZ Dome Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence [...]

AXIS Q6044-C PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 42 . • To congure camera controlled storage[...]

AXIS Q6044-C PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language butt[...]

AXIS Q6044-C PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the d[...]

AXIS Q6044-C PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. G[...]

AXIS Q6044-C PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network a[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document A[...]

AXIS Q6044-C PTZ Dome Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP serv[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selec[...]

AXIS Q6044-C PTZ Dome Network Camera System Options To enable and congure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. Traps are used by the Axis product to send messages to a management system on important events and status changes[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC o[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add networ[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not a[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration . The Access Log can be congured to list all c[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, assign an IP address, set the password and access the video str[...]

AXIS Q6044-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. The multi-connector cable is connected to the camera’s multi-connector , see Hardware Overview on page 6 . The wires are connected to the supplied media converter switch, se[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try [...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the clie[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Logs &[...]

AXIS Q6044-C PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6044-C 60 Hz AXIS Q6044-C 50 Hz Image sensor 1/3’’ progressive scan CCD 1.3 megapixel Lens f 4.4 – 132 mm F1.4 – 4.6 Autofocus Automatic day/night Horizontal angle of view: 62.9° – 2.2° V ertical an[...]

AXIS Q6044-C PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications available at www .axis.com ONVIF , specications available at www .onvif.org AXIS [...]

AXIS Q6044-C PTZ Dome Network Camera T echnical Specifications Function/group Item Specications FCC P art 15 Subpart B Class A ICES-003 Class A VCCI Class A C-tick AS/NZS CISPR 22 Class A IEC/EN/UL 60950-1 IEC/EN/UL 60950-22 IEC/EN 60529 IP66 NEMA 250 Type 4X IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-78, IEC 60068-2-14, IEC 60068-2-30, IEC 6006[...]

AXIS Q6044-C PTZ Dome Network Camera T echnical Specifications Function Pin Notes Specications 12 V DC 1, 2 P ower out to camera Max load = 6.5 A 12.0–13.2 V DC, min 7 0 W 0 V DC (-) 3 0 V DC DC output N/a 4 N/a Network connector Two 2-pin Ethernet terminal blocks. I/O terminal connector 2-pin terminal block. External Connectors P ower connec[...]

AXIS Q6044-C PTZ Dome Network Camera T echnical Specifications Digital input 0 to max 30 V DC Congurable I/O 2 (Input or Output) 5 Digital output (transistor – open collector) 0 to max 30 V DC, open drain, 1 00 mA P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affe[...]

User Manual V er . M5.2 AXIS Q6044-C PTZ Dome Network Camera Date: July 20 14 © Axis Communications AB, 20 14 P art No. 59039[...]