Avocent 1000R manual

Installer/User Guide Auto View ® 10 00R Auto View ® 2000R[...]

INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

AutoView ® 1000R AutoView ® 2000R Installer/User Guide Avocent, the Avocent logo, The Power of Being There, AutoView, AVWorks, Outlook and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2003 Avocent Corporation. All rights reserved.[...]

USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are de[...]

Ta b l e of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting Your AutoView 1000R/2000R . . . 10 I[...]

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Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1 Pr oduct O ver view[...]

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Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits The Avocent AutoView ® 1000R and 2000R model switches combine analog and digital technology to provide flexible, centralized control of data center servers. This solution delivers secure digital access and flexible server management from anywhere at any time. NOTE : T [...]

4 AutoView 1000R/ AutoView 2000R Installer/User Guide The AVRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and the AutoView 1000R/2000R appliance. It provides VT100 terminal emulation, break suppression and port history in a convenient module format. The AVRIQ-SRL is compatible with the ARI ports[...]

Chapter 1: Product Overview 5 Figure 1.2: Example AutoView 2000R Configuration Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3- phase A C pow er , ensure that the c omputer and monit or are on the same phase. For best results, they should be on t he same circuit . To avoid [...]

6 AutoView 1000R/ AutoView 2000R Installer/User Guide Rack mount safety considerations • Elev ated Am bient T empera t ure: If installed in a closed rac k assem bly , the operation temperature of t he rac k en vironment may be grea t er than room ambient. Use care not to exceed t he ra ted maximum ambient temperature of the applianc e. • Re duc[...]

Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting Your AutoView 1000R/2000R . . . 10 Installing the AutoView 1000R/2000R . . . . . . . . . . 11 Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2 Inst al lation[...]

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Chapter 2: Installation 9 Chapter 2: Installation The AutoView 1000R/2000R appliance requires that the AVWorks software be installed prior to use. AVWorks software allows you to view and control a server attached to the AutoView 1000R/2000R appliance, configure and maintain the system and prevent unauthorized access to the appliance via IP connecti[...]

10 AutoView 1000R/ AutoView 2000R Installer/User Guide Setting up your network The AutoView 1000R/2000R appliance uses IP addresses to uniquely identify the appliances and the computers running AVWorks software. The AutoView appliance supports both BootP (a subset of DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved f[...]

Chapter 2: Installation 11 Installing the AutoView 1000R/2000R Figure 2.2 illustrates one possible configuration for your AutoView 1000R/ 2000R appliance. Follow the detailed set of procedures following Figure 2.2 to successfully install your appliance. 1357 9 1 1 1 3 1 5 2468 1 0 1 2 1 4 1 6 LAN Network Remote User One user for the Auto View 1 000[...]

12 AutoView 1000R/ AutoView 2000R Installer/User Guide CA UTIO N: T o redu ce th e risk of el ec tric sh ock o r damage to your equip ment - - Do n ot dis abl e the po wer co rd gro undi ng plu g. Th e gro undi ng plu g is an im por ta nt sa fet y feature. - Pl ug the p ower c ord in to a grou nded ( e ar thed ) ou tlet t hat is e as ily ac ces si [...]

Chapter 2: Installation 13 2. Selec t option 1 from t he N et w ork Confi guration menu t o set y our network speed. When possible, y ou should set y our c onnection manually wit hout relying on the aut o negotiate feature. Onc e y ou enter your selection, you will be returned t o the Netw ork Confi guration menu. 3. Selec t option 2 and spec ify[...]

14 AutoView 1000R/ AutoView 2000R Installer/User Guide To connect an AVRIQ module to each server: 1. Locate t he A VR IQ modules for y our AutoV iew 1 000R /20 00R applianc e. 2. A t tach t he appropria t ely color- coded ends to t he keyboard (violet), monitor (blue) and mouse (green) port s on the fi rst serv er y ou will be connec ting t o the [...]

Chapter 2: Installation 15 5. Connect t he other end of t he C A T 5 cable to t he appropria te A VR IQ module for the server y ou want to c onnect t o the appliance. 6. Repea t st eps 4-5 for all serv ers y ou wish t o attach. Up t o eight serv ers may be attac hed to the AutoV iew 1 0 00R /200 0R appliance t hrough the AV RI Q-PE M module. NOTE :[...]

16 AutoView 1000R/ AutoView 2000R Installer/User Guide To add a legacy KVM switch: 1. Mount the legac y switch int o y our rack c a binet . Locate a lengt h of C A T 5 ca bling t o connec t y our applianc e to t he A VR IQ for your legacy switc h. 2. A t tach one end of t he C A T 5 c a bling t o the RJ -45 connec tor on the A VR IQ. 3. Connect t h[...]

Contents Controlling Your System at the Local Port . . . . . . 19 Viewing and Selecting Ports and Servers . . . . . . . . 19 Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 22 Assigning Server or Serial Device Names . . . . . . . 23 Assigning Device Types . . . [...]

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Chapter 3: Local Port Operation 19 Chapter 3: Local Port Operation Controlling Your System at the Local Port The AutoView 1000R/2000R includes a local port on the back of the appliance that allows you to connect a monitor and a PS/2 keyboard and mouse for direct local access. The appliance uses OSCAR, Avocent’s On-Screen Configuration and Activit[...]

20 AutoView 1000R/ AutoView 2000R Installer/User Guide Viewing the status of your appliance The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. OSCAR Status Symbols Symbol Description (green circle) Server connected, powered up and the A VRIQ is online.[...]

Chapter 3: Local Port Operation 21 To select the previous server: Press Print Screen and then Backspace . This key combination toggles you between the previous and current connections. To disengage the user from a server: Press Print Screen and then Alt+Ø . This leaves the user in a free state, with no server selected. The status flag on your desk[...]

22 AutoView 1000R/ AutoView 2000R Installer/User Guide OSCAR Navigation Basic s (continued) This Keystroke Does This Escape Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing Escape closes OSCAR and displays a status fl ag if status fl ags are enabled. See Controllin[...]

Chapter 3: Local Port Operation 23 Setup Features to Con fi gure OSCAR Feature Purpose M enu Change the server listing between numerically by port or EI D number and alphabetically by name Change the Screen Delay Time before OSCAR displays after pressing Print Screen Flag Change display , timing, color or location of the status fl ag Broadcast Si[...]

24 AutoView 1000R/ AutoView 2000R Installer/User Guide To access the Names dialog box: 1. If OS CAR is not open, press Print Screen . The Main dialog box will appear . 2. Click Setup - Names . T he Names dialog box appears. Figure 3.3: Names Dialog Box NOTE : I f new AVR IQ mo dul es ar e disc overe d by the Au to Vi ew 1 000 R /2 00 0R , the o n -[...]

Chapter 3: Local Port Operation 25 5. Click OK in the Names dialog box to sav e y our changes. -or- Click X or press Escape to e xit the dialog box without saving changes. NOTE : If an AV R I Q ha s no t bee n ass ign ed a nam e, a co mbi natio n of the EI D an d po rt i s use d as t h e d efau lt nam e. Assigning Device Types While the appliance a[...]

26 AutoView 1000R/ AutoView 2000R Installer/User Guide To assign a device type: 1. In the Devic es dialog bo x, selec t the desired port number . 2. Click Modify . T he Devic e Modify dialog box appears. Figure 3.6: Device Modify Dialog Box 3. Choose the number of ports support ed by y our swit ch and clic k OK . 4. Repea t st eps 1–3 for each po[...]

Chapter 3: Local Port Operation 27 To choose the default display order of servers: 1. S elec t Name to display serv ers alphabetic ally b y name. -or- S elect EI D t o displa y servers numerically by EI D number . -or- Selec t P ort t o displa y servers numerically by port number . 2. Click OK . To set a Screen Delay Time for OSCAR: 1. Type in the [...]

28 AutoView 1000R/ AutoView 2000R Installer/User Guide Figure 3.8: Flag Dialog Box To determine how the status fl ag is displayed: 1. S elec t Name or EID to determine what information will be display ed. 2. Selec t Displayed to show the fl ag all the t ime or select Tim ed to display the fl ag for only fi ve seconds after swit ching. 3. Selec [...]

Chapter 3: Local Port Operation 29 Broadcasting to Servers The local user can simultaneously control multiple servers in a system, to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently. NOTE : Y o u can b roa dca st to as m any a s 1 6 s er ver s at a tim e, one ser [...]

30 AutoView 1000R/ AutoView 2000R Installer/User Guide 4. Click t he Broadcast Enable ch eckbox to ac tiva t e broadcasting. 5. From the user st a tion, t ype the information and/or perform the mouse mov ement s y ou want to broadc ast. To turn broadcasting off: From the Commands dialog box, clear t he Broadcast Enable c heckbo x. Using Scan Mode I[...]

Chapter 3: Local Port Operation 31 To remove a server from the scan list : 1. In the Scan dialog box, deselect the checkbox next to the server to be removed. - or- Double-c lick on the server’s name or port. -or- Click t he Clear button t o remov e all servers from the scan list . 2. Click OK . To start the scan mode: 1. If OS CAR is not open, pr[...]

32 AutoView 1000R/ AutoView 2000R Installer/User Guide Setting Console Security OSCAR enables you to set security on your local port console. You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time. Once engaged, your console will remain locked until you press any key or move the mouse. Y[...]

Chapter 3: Local Port Operation 33 3. Type the number of minutes for Inact ivity Time (from 1-99 ) to delay act iv ation of passw ord prot ection and t he sc reen sav er feature. 4. F or Mode, selec t Energy if your monitor is E NER GY S TA R ® compliant ; otherwise selec t Screen . CAU TION: Monit or da ma ge c a n res ult fr om the u se of Energ[...]

34 AutoView 1000R/ AutoView 2000R Installer/User Guide CAU TION: Monit or da ma ge c a n res ult fr om the u se of Energy mode with monitors not compliant with E NERGY S TA R ® . 5. (Opt ional) Click T est t o act iv ate t he sc reen sav er t est which lasts 1 0 seconds t hen returns y ou to t he Secu rity dialog box. 6. Click OK . NOTE : A ctiv a[...]

Chapter 3: Local Port Operation 35 See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards. NOTE : O nly l oca l use rs ca n view o r cha nge key boar d cou ntr y cod e set ting s. To set the keyboard country code for Sun servers: 1. If OSCAR is not acti[...]

36 AutoView 1000R/ AutoView 2000R Installer/User Guide Figure 3.15: Commands Dialog Box Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no[...]

Chapter 3: Local Port Operation 37 Figure 3.16: User Status Dialog Box To disconnect a user: 1. If OS CAR is not open, press Print Screen . The Main dialog box will appear . 2. Click Commands - Us er Status. The User St a t us dialog box appears. 3. Click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear. Fig[...]

38 AutoView 1000R/ AutoView 2000R Installer/User Guide receive a warning indicating that all users (remote and local) will be disconnected. Click OK to confirm and begin the test. The Diagnostics dialog box appears. The top section of the dialog box displays the hardware tests. The bottom portion divides the tested AVRIQ modules into three categori[...]

Chapter 3: Local Port Operation 39 Figure 3.18: Diagnostics Dialog Box 5. A s eac h test is fi nished, a pass or fail symbol appears. T he test is c omplete when the last t est’s symbol display s. 6. (Opt ional) If y ou hav e any Offl ine AV RI Q modules, y ou c an click t he Clear butt on to remov e t hem from the list. 7. ( Optional ) If y ou[...]

40 AutoView 1000R/ AutoView 2000R Installer/User Guide NOTE : T his f unct ion is f or Mi cros of t Win dows - b ase d comp uter s onl y . Re set ting th e PS / 2 on a comput er r unning an y ot her op era ting sy stem m ay requ ire th at you re boot th at co mpute r . To reset the PS/2 mouse and keyboard v alues: 1. If OS CAR is not open, press Pr[...]

Chapter 3: Local Port Operation 41 Figure 3.21: Digital Version Dialog Box 4. Click A VRIQ (see Figure 3.20 ) to view individual AV RI Q v ersion information. The AV RI Q S election dialog box appears. Figure 3.22: AVRIQ Selection Dialog Box 5. Selec t an AV RI Q to view and click t he V ersion but ton. The AV RI Q V ersion dialog box appears. F or[...]

42 AutoView 1000R/ AutoView 2000R Installer/User Guide[...]

Contents Configuring the Terminal Applications Menu . . . 45 4 Te r m i n a l Oper ations[...]

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Chapter 4: Terminal Operations 45 Chapter 4: Terminal Operations Each individual AutoView 1000R/2000R may be configured at the appliance level through the configuration port on the back of the appliance. All terminal commands are accessed through a terminal or PC running terminal emulation software. Configuring the Terminal Applications Menu The Au[...]

46 AutoView 1000R/ AutoView 2000R Installer/User Guide Enable Debug Messages This menu option allows you to configure the AutoView 1000R/2000R to display messages regarding the status of the AutoView 1000R/2000R. Once you select the level of detail to receive, the AutoView 1000R/2000R will begin to display information on your terminal screen. When [...]

Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 49 Appendix B: Using AVRIQ-SRL Modules . . . . . . . 53 Appendix C: Unshielded Twisted Pair (UTP) Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Appendix D: Technical Specifications . . . . . . . . . . 60 Appendix E: Sun Advanced Key Emulation . . . . . 62 Appendix [...]

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Appendices 49 Appendices Appendix A: FLASH Upgrades The AVRIQ is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the AVRIQ will be terminated. If you are using AVWorks software, a server experiencing an AVRIQ firmware update may not display, or may display as disconnected. The serv[...]

50 AutoView 1000R/ AutoView 2000R Installer/User Guide d. Selec t TC P /IP protocol . e. S elect Properties and note the IP address. 6. A ssign t he IP address in the Au toV ie w 1 000R/2000R, if needed: a. In t he H yperT erminal window , type 1 to select Netw ork Confi guration. b. Note the Au t o Vi e w 1 000R/2000R IP address. The fi rst t hr[...]

Appendices 51 Figure A.1: AVRIQ Status Dialog Box 3. Selec t one or more types of modules t o upgrade. Click Upgrade . NOTE: If your AVRIQ modules are already upgraded to the latest version of fi rmware, the Upgrade button will not appear in the AVRIQ Status dialog box. Figure A.2: AVRIQ Upgrade Dialog Box 4. The AV R I Q Upgrade dialog box appear[...]

52 AutoView 1000R/ AutoView 2000R Installer/User Guide Figure A.6: AVRIQ Load Dialog Box 6. Click OK to initiate the upgrade and ret urn to t he A VR IQ S tatus dialog box. NOTE : D uri ng an up gra de, th e AV R I Q status ind ica tor i n the Main dialo g box w ill be yel low. The select ed A VRI Q modu le is un avail abl e whil e an up grad e is [...]

Appendices 53 Appendix B: Using AVRIQ-SRL Modules The AVRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the AutoView 1000R/2000R local port or by using the AVWorks software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed i[...]

54 AutoView 1000R/ AutoView 2000R Installer/User Guide • A VR /C D Mode - This option allow s you to cont rol how the A ut oV iew 1 000 R/ 2 00 0R and C D lines opera t e. A vailable options are Alw ays on and To ggle. When in T oggle mode, A ut oV iew 1 0 00R /200 0R and CD lines are turned off for one- half second and t hen turned on each t ime[...]

Appendices 55 • History K ey Sequenc e - This option allow s you to defi ne t he key combina- tion t ha t enables History mode. The default ke y sequence is Ctrl-F9 . • Clear History K ey Sequenc e - This option allow s you to defi ne t he key com bination that clears t he history buffer while in Hist ory mode. T he default key sequence is Ct[...]

56 AutoView 1000R/ AutoView 2000R Installer/User Guide 5. Repea t st eps 3 and 4 to c onfi gure addit ional macros. 6. When fi nished, press Enter t o return to t he previous screen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred. The AVRIQ-SRL maintains a buf[...]

Appendices 57 AVRIQ-SRL pinouts The following table lists the pinouts for the AVRIQ-SRL module and is provided for your reference. AVRIQ-SRL Pinouts DB 9-F Host Signal Signal Flow SRLSignal Pin Name/Description Name/Description 1 DCD - Data Carrier Detect Out of SRL D TR - Data T erminal Ready 2 RXD - Receive Data Out of SRL TXD - T ransmit Data 3 [...]

58 AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix C: Unshielded Twisted Pair (UTP) Cabling The following information is intended to brief you on various aspects of con nec tion media. The performance of an AutoView1000R/2000R system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminis[...]

Appendices 59 AutoView 1000R/2000R W iring Standards (continued) Pin EIA/TIA 568A EIA/TIA 568B 7 w h ite/brown white/brown 8 brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • K eep all CA T 5 runs t o a [...]

60 AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix D: Technical Specifications Auto View 1000R/2000R Product Specifi cations Server Ports Number 1 6 Ty pes A VRIQ-PS/2, AVRIQ-USB, AVRIQ- VSN (Sun VGA), AV RIQ- WSN (Sun 1 3W3) and A VRIQ-SRL modules Connectors RJ-4 5 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Vide[...]

Appendices 61 Auto View 1000R/2000R Product Specifi cations Dimensions (continued) Te m perature Ø º-40º Celsius ( 32º- 1 04º Fahrenheit) operating -2 0º- 70º Celsius (-4º- 1 58º Fahrenheit) nonoperating Humidity 20-80% noncondensing operating 5-95% noncondensing nonoperating Agency Approvals EN55022 Class A, EN55024, EN61000-3-3, FCC15 C[...]

62 AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock L[...]

Appendices 63 These key combinations will work with the USB AVRIQ module (if your Sun system comes with a USB port) as well as the Sun AVRIQ module. With the exception of F12 , these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press. When finished, press and hold Ctrl+Shift+Alt and then press the Scrol[...]

64 AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check t he pertinent sect ion of this manua[...]

WARRANT Y Avocent International Ltd. warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. During the warranty period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA[...]

590- 258-002D For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c Singapore Branch Offi ce 1 00 [...]