Avaya 4600 Series manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150

Ir para a página of

Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Avaya 4600 Series. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoAvaya 4600 Series vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Avaya 4600 Series você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Avaya 4600 Series, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Avaya 4600 Series deve conte:
- dados técnicos do dispositivo Avaya 4600 Series
- nome do fabricante e ano de fabricação do dispositivo Avaya 4600 Series
- instruções de utilização, regulação e manutenção do dispositivo Avaya 4600 Series
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Avaya 4600 Series não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Avaya 4600 Series e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Avaya na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Avaya 4600 Series, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Avaya 4600 Series, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Avaya 4600 Series. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    4600 Series IP T elephone LAN Administrator’ s Guide 555-233-507 Issue 1.7 July 2002[...]

  • Página 2

    [...]

  • Página 3

    Copyright 2002, A vaya Inc. All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure th at the informatio n in this book was complete and accurate at th e time of printing. However, information is s ubject to change. A vaya W eb Page The world wide web home page fo r A vaya is: http://www .avaya.com Preventing T oll Fraud T oll[...]

  • Página 4

    Obtaining Products T o learn more about A vaya products and to order prod ucts, access the A vaya web site at http://www .avaya.com. Or cal l the following number s: customers 1 800 451 2100, account executives 1 888 778 1880 (voice) or 1 888 77 8 1881 (fax). European Union Decla ration of Conformity The “CE” mark af fixed to th e equipment mea[...]

  • Página 5

    4600 Series IP T elephone LAN Administrator ’ s Guide T able of Contents TOC v 1 Introduction About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Docum[...]

  • Página 6

    4600 Series IP T elephone LAN Administr at or’ s Guide vi TOC ■ Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 ■ WAN Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 ■ DHCP and TFTP Servers . . [...]

  • Página 7

    T able of Co ntents TOC vii ■ DNS Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 ■ Customizing the Site-Specific Option Number (SSON) . . . . . . . . . . . . . . . . . . . . . 4-25 ■ Entering Options via the Teleph one Dialpad . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 8

    4600 Series IP T elephone LAN Administr at or’ s Guide viii TOC Appendix C: Creating Websi tes for the 4620 IP Telephone Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C -1 General Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 9

    About This Guide 1-1 1 Introduction 1 P r o g r a m About This Guide 1 This guide provides a description of V oice over IP , describes how to administer the DHCP and TFTP servers and covers how to trouble s hoot operational pro blems with the 4600 Series IP T elephones and the servers. The 4600 Series IP T elephone product line is a supplement to A[...]

  • Página 10

    4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-2 Document Organization 1 The guide cont ains the following sections: Change History 1 Chapter 1, Introduction Provides an overview of the 4600 Series IP Telephone Administrator’s do cument. Chapter 2, Overview of Voice over IP (VoIP) Describes VoIP and factors infl ue[...]

  • Página 11

    Introduction Document Or ganization 1-3 T erms Used in Th is Guide 1 802.1p 802.1Q 802.1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mech an ism usually refe rred to as 802.1p, but the content of 80 2.1p is now incorporated in 802.1D. ARP Address Resolution Protocol, used to verify that the IP addr ess provided by[...]

  • Página 12

    4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-4 Conventions Used in This Guide 1 This guide uses the following textual, symbolic, a nd typographic conven tions to help you interpre t informati on. Symbolic Conventions 1 CAUTION: This symbol is used to emphasize possible harm to sof tware, possible loss of data, or p[...]

  • Página 13

    Introduction Online Documentation 1-5 Online Documentation 1 The online document ation for the 4600 Series IP T elephones is locate d at the following URL: http://www .avaya.com/support Related Documents 1 ■ DEFINITY ® Document ation Release 8.4 This CD contains docume ntation that describes, am ong other things , how to administe r a DEFINITY s[...]

  • Página 14

    4600 Series IP T elephone LA N Administrator’s Guide Related Documents 1-6 ■ 4606 IP T elephon e User Guide (555-233- 765) (Int’l 555-233-769) This document provides det ailed information abou t using the 4606 IP T elephone. ■ 4612 IP T elephon e User Guide (555-233- 766) (Int’l 555-233-770) This document provides det ailed information ab[...]

  • Página 15

    Introduction Related Documents 1-7 DHCP Options and BOOT P V e ndor Extensions , March 1997, b y S. Alexander and R. Droms (RFC 2132) RTP: A T ransport Protocol for Re al-T ime Applications (RTP/RTCP) , January 1996, by H. Schulzrinne, S. Casner , R. Frederick, V . Jacobson (RFC 1889) Definition of the Differentiated Services Fiel d (DS Field) in t[...]

  • Página 16

    4600 Series IP T elephone LA N Administrator’s Guide Customer Support 1-8 ISO/IEC, ANSI/IEEE Documents 1 The following document s are available for a fee from the ISO/IEC st andards web site: http:/ /www .iec.ch. International S tandard ISO/IEC 8802-2:1998 ANSI /IEEE St d 802.2, 1998 Edition, Information technology - T elecommunication s and info[...]

  • Página 17

    Introduction 2-1 2 Overview of V oice over IP (V oIP) 2 P I n Intr oduction 2 This chapter describes th e differences betwee n data and voice n etworks, and t he factors tha t influence the perform ance of V oIP . The installation and adm inistration of 4600 Series I P T elephones on DEFINITY ® servers, and the installation and configuration of DH[...]

  • Página 18

    4600 Series IP T elephone LA N Administrator’s Guide Overview of Voice over IP 2-2 ■ Routing is related to addressing and all ows connections to be esta blished between endpoints. Though these functions a r e common to da ta an d vo ice networks, the implement ations differ . Delay and Jitter 2 Data traf fic is generally short and comes in burs[...]

  • Página 19

    Overview of V o ice over IP (V oIP) Overview of Voice over IP 2-3 V oice Coding S tandards 2 There are a number of vo ice coding standa rds. The Avaya 4600 Series IP T elephones of fer the options described below . G .71 1, which describes the 64 kbp s PCM voice coding technique. G .71 1-encoded vo ice is already in the correct format for digit al [...]

  • Página 20

    4600 Series IP T elephone LA N Administrator’s Guide SNMP 2-4 NA T 2 A Network Address T ranslator is an application that can be administered betwe en your network and the Internet. The NA T translates network layer IP addresses so your local intranet IP addresses can duplicate glob al, Internet addresse s. A det ailed discussion of NA T is beyon[...]

  • Página 21

    Overview of V o ice over IP (V oIP) Network Asse ssment 2-5 More information a bout SNMP and MIBs can be fou nd in the IETF references listed in Chapter 1, Related Documents . Appendix A of this LAN Administration Guid e lists the Custom MIB, which is also available for download in *.txt format on the Avaya supp ort website. Network Assessment 2 Th[...]

  • Página 22

    4600 Series IP T elephone LA N Administrator’s Guide Suggestions fo r Installation and Con figuration 2-6 All 4600 Series IP T elephones support the tools "ping" and "tracero ute." These are st andard LAN/ W AN tools for identifying whether two points on a network can co mmunicate with each other , and what path a sample co mm[...]

  • Página 23

    Overview of V o ice over IP (V oIP) 4600 Series IP Te lephones 2-7 4600 Series IP T elephones 2 Dual Connection Architectur e 2 Releases 1.0 and 1.1 of the 4600 Series IP T e lephones use dual connection archite cture to communicate with the DEFINITY ® or MultiV ant age TM switch . In the dual connectio n architecture, two station extensio ns must[...]

  • Página 24

    4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-8 ■ IP Address of the TFTP server ■ The subnet mask ■ IP Address of the router Y ou should administer the LAN so that every IP T elephone can access a DHCP server with the above informatio n. The IP T elephone will not function without an IP address. The failure o[...]

  • Página 25

    Overview of V o ice over IP (V oIP) Initialization Process 2-9 S tep 3: T elephone and TFTP Server 2 The telephone queries the TFTP se rver , which transmits a script file to the telephone. Th is script file, at a minimum, tells the telephone which app lication file the telephone should be using (the application file is the software that has the te[...]

  • Página 26

    4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-10[...]

  • Página 27

    Introduction 3-1 3 Requir ements 3 P r o g r a m Intr oduction 3 The 4600 Series IP T elephones use Internet Prot ocol ( IP) technology with Ethernet line interfaces. The IP telephones supplement the existing DEFINITY ® /MultiV antage TM IP Solutions platform. This feature provides the user with t he cap ability to natively administ er and maintai[...]

  • Página 28

    4600 Series IP T elephone LA N Administrator’s Guide Hardware Requirements 3-2 ■ The following two circuit packs must be resident on the PBX server used to support the IP telephones: — TN2302 AP Media Processor circu it pack converts the audio levels for the IP telephone to audio levels for DCP phones when IP phones ar e used in a call with n[...]

  • Página 29

    Requirements Software Requirements 3-3 Software Requir ements 3 The following sof t ware is required for 4600 Series IP T elephones to work properly . ■ DEFINITY ® /MultiV antage TM Release 8 .4 or later software, as app ropriate. The H.323 and IP station customer options must be turned on. ■ The DHCP server and applic ation should be installe[...]

  • Página 30

    4600 Series IP T elephone LA N Administrator’s Guide Software Requirements 3-4 Figure 3-1. Sample Configuration Using 4600 Series IP T elephones[...]

  • Página 31

    Introduction 4-1 4 Server Administration 4 P I n Introduction 4 When a 4600 Series IP T eleph one is plugge d in and powered, it automatically n egotiates with its associated LAN to determine the Ethernet speed. F rom that point on, th e act ions tak en b y the phone depend in large par t on the actio n take n in the netw ork bef ore the phone is i[...]

  • Página 32

    4600 Series IP T elephone LAN Administr at or’ s Guide Introductio n 4-2 T able 4-1. Administration Alte rnatives a nd Options f or 4600 Series IP T elephones P a rameter(s) Administrative Mechanisms For More Inf ormation See: Telephone Administration Call Server Administering 4600 Ser i es IP Telephones on DEFINITY ® / MultiVantage™ Server s [...]

  • Página 33

    Ser v er Administration Introduction 4-3 General inf or mation about administering DHCP servers is cov ered in DHCP and TFTP on page 4-4, especially DHCP on page 4-6. G eneral information about administering TFTP server s is covered in DHCP and TFTP on page 4-4, especially TFT P on page 4-17. Once you are familiar with that material, you will be ab[...]

  • Página 34

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering 4600 Ser i es IP Telephones on DEFINITY ® /Mu ltiVantage™ Servers 4-4 Administering 4600 Seri es IP T elephones on DEFINITY ® /MultiV antage™ Servers 4 DEFINITY ® Release 8.4 4 DEFINITY ® Release 8.4 su ppor ts the 4612 and 4624 I P T elephones. The 4612 and 4624 IP T el[...]

  • Página 35

    Ser v er Administration Software Checklist 4-5 Software Checklist 4 Please make sure tha t you hav e purcha sed and/or own licen ses to insta ll and use the DHCP server and TF TP ser ver softw are. W ARNING: The circuitry in the 4600 Series IP T elephones reserves IP addresses of the f orm 192.168.2. x f o r inter nal communications. The te lephone[...]

  • Página 36

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-6 The TFTP server file path is the “root” director y used for all transf er s by the ser ver . This is the def ault director y which all files will be uploaded to or downloaded fr om. In configurations where the upgr a de scr ipt and application files ar e in t h e def ault directo[...]

  • Página 37

    Ser v er Administration DHCP 4-7 Any other DHCP application may w o rk. It is the customer’ s responsibility to install and configure the DHCP se r ver correctly . This document is limited to describing a gener ic administration that will work wit h the 4600 Ser ies IP T elephones. DHCP Generic Setup 4 Set up of a DHCP ser v er inv olv es th e fo[...]

  • Página 38

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-8 MCIP ADD={list of DN S names},MCPOR T=yyy y , TFTPSR VR={list of DNS names},TFTPDIR=<path> Where xxx.xxx.xxx.xxx is one or more IP addresses f or DEFINITY ® /Multi V antage TM CLAN IP boards, yyyy is the DEFINI TY/ MultiV antage CLAN por t (1719), zzz.zzz.zzz.zzz is one or mor[...]

  • Página 39

    Ser v er Administration DHCP 4-9 The 4600 Series IP T elephone sets the indicated system v alues to the v alues of the indicated fields of the DHCP A CK message as indicated in T abl e 4-3. The remainder of this section describes some common DHCP se r v er s. W indows NT 4.0 DHCP Server 4 This section contains details on how t o v erify and configu[...]

  • Página 40

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-10 In addition, the DHCP server can assign configuration pa rameters to a client, and these can be specified f or each individual DHCP scope. Setting up of the Win dows NT 4.0 DHCP server , requires the f ollowing steps . 1. Creating a DHCP scope for the IP T elephones. 2. Editing cu s[...]

  • Página 41

    Ser v er Administration DHCP 4-11 Y ou should e xclude the ranges 135 .254.76.81 to 135.254.76. 89 and 135.254.76.201 to 135.254.76 .224. 5. Under Lease Duration , select the Limited T o option and set the lease dur ation to the maximu m. 6. Enter a sensib le name f or the Name field, such as “DEFINITY IP T elephones . ” 7. Click OK . A dialog [...]

  • Página 42

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-12 4. Click the Ad d button. 5. Select option 003 from the Unused Options List. 6. Click the Ad d button. 7. Click the OK button. 8. Chose the Glob al parameter under DHCP Comme nts. 9. Select the 176 op tion that y ou created from Unused Option List. 10. Click the Add button. 11. Clic[...]

  • Página 43

    Ser v er Administration DHCP 4-13 4. V erify that the V alue String box contains the corr ect string from DHCP Generic Setup on pag e 4-7. If not, update the str ing and click the OK button. V erify the Global Option, 176 46XXOPTION 4 1. Select Global under DHCP OPTIONS . 2. In the Acti ve Options : scroll list, click 176 46XXOPT IO N . 3. Click th[...]

  • Página 44

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-14 7. Define th e r ange of IP addresses used b y the IP telephones listed in item 7 in T ab l e 4-2· The Star t IP Address should be the first I P address av ailab l e to the IP telephones . The End IP Address should be the last I P address a vailab le to the I P telephones . 8. Y ou[...]

  • Página 45

    Ser v er Administration DHCP 4-15 12. Click the No, I will acti vate this scope later radio button. The Router (Def ault Gatew ay) dial og bo x is displa yed. 13. F or each router or def ault gatew ay , enter the IP addr ess and click the Ad d button. When you are done, click the Next button. The Completing the Ne w Scope Wizard dialog bo x is disp[...]

  • Página 46

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-16 9. Click the OK button. The Predefined Optio ns and V alues dialog bo x is closed, lea ving the DHCP dialog bo x enab led. 10. Expand the ne wly created scope to re v eal its Scope Options . 11. Click Scope Options and select Action->Configure Op tions from the me nu. 12. In the [...]

  • Página 47

    Ser v er Administration TFTP 4-17 TFTP 4 This section describes how to se t up a TFTP server f or downloading so ftw are upda tes to the 46 00 Series IP T elephones . W ARNING: The files defined b y the TFTP ser v er configura tion ha v e t o be accessible from all IP T elephones. Ensur e that the filenam es match the names in the upg rade script, [...]

  • Página 48

    4600 Series IP T elephone LAN Administr at or’ s Guide 4600 Series I P Telephone Scri pts and Application Fil es 4-18 2. Select System->Setup . 3. Enter the f ollowing values: On the Outboun d tab page: 1. The Outbound pa th should be the TFTP file path as recorded in T able 4-2, Required Network Inf or mation Before Installation - P er DHCP S[...]

  • Página 49

    Ser v er Administration 4600 Series IP Telephone Scrip t s and Application Files 4-19 where parameter_name and val ue are as defined in T ab les 4-4, 4-5, and 4 - 6. In valid v alues cause the specif ied va l ue to be ignored f or the associated parameter_name ; the def ault value is retained.. T able 4-4 lis ts the parameter s, descriptions, and a[...]

  • Página 50

    4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-20 #GETAPP IF $MODEL4 SEQ 4630D01A GOTO SCREENSETS IF $MODEL4 SEQ 4624D01A GOTO BIGSETS IF $MODEL4 SEQ 4612D01A GOTO BIGSETS IF $MODEL4 SEQ 4606D01A GOTO SMALLSETS #SCREENSETS SET APPNAME 4630_000301.BIN GOTO END #BIGSETS SET APPNAME 4624_000301.BIN GOTO END #SMALLSETS SET APPNAME 4606_[...]

  • Página 51

    Ser v er Administration QoS 4-21 ■ 1: Back ground tr affic such as bulk data tr ansf ers and backups T o suppor t IEEE 802.1D/Q, the 4600 Series IP T elephones can be administ ered either fro m the network, via appropriate a dministration of the DHCP or TFTP server s, or at t he telephone itself , via dialpad input. Spe cific implementation detai[...]

  • Página 52

    4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-22 encodings that do not t er minate in 000. The spec ific treatment intended b y these custom DSCPs will not necessarily be carr ied out by rout ers outside the customer’ s own network. T o suppor t DiffSer v , the 4600 Ser ies IP T elephones ar e ad m inis te re d at th e switch in [...]

  • Página 53

    Ser v er Administration QoS 4-23 In addition , based on the current v alues f or the abov e paramet ers, t he Network A udio Quality Screen presents the user with a qualitativ e assessment of the ov erall audio quality cur rently be ing e xper ienced. This assessment is based on separ ate e valuations of the P ack et Loss and the total Network Dela[...]

  • Página 54

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-24 A to destination B), jitter , etc. R TCP itself does not impro ve QoS , b ut it provides inf o rmation to you to help identify wh ere prob lem areas might be. Y ou cannot chang e the telephone’ s RSVP or R TCP parameters directl[...]

  • Página 55

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-25 Customizing the Site-Specific Option Number (SSON) 4 As discussed in DHCP Gene r ic Setup on page 4-7, the SSON, defined to be 176 f or the 4600 Series IP T elephones, can be se t to a string. F or each system parameter listed in T ab le 4-4 that yo u want to incl[...]

  • Página 56

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-26 Customizing the 4630 IP T elephone 4 The 4630 IP T elephone has some uni que and powerful capabilities that tak e adv antage of its large displa y and access to LAN f acilities. If your or ganization has an LD AP-complia nt direct[...]

  • Página 57

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-27 T able 4-5. 4630 IP T elephone Customizable System P arameters b y Application P arameter Name Default V alue Status Description and V alue Range Phone Application Parame ter s: PHNEME RGNUM " " (Null) Optional Te xt string of a phone number to be di ale[...]

  • Página 58

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-28 DIRUSERID " " (Null) Optiona l Text string f or "Directory User ID," which sh ould be modified if the LDAP server requires a User ID and password fo r access to the Directory. DIRSRVRPWD " " (N ull) O[...]

  • Página 59

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-29 VMLHOME " " (Null) Mandatory Text string con taining the URL of the home pa ge f or the Voice Mail Application. Web Access Ap pl ic at io n Pa ra m e te r s: WEBHOME " " (Null) Mandatory Text string con taining the URL of the home pa ge f or th[...]

  • Página 60

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-30 4630 Backup/Restore 4 Backu p/Restore automatically sav es a phone’ s speed dial butt on lab els and options/ parameter settings . When the Aut omatic Bac k up option on a 4630 I P T elephone is set to "Y es" and the F[...]

  • Página 61

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-31 In addition to Speed Dial lab els and associated phone n u mbers, the f ollowing options and non- pass word paramete rs are sa v ed during a bac ku p: Setting/Parame ter Name Type Idle Timeout Option Keyboard Layout Option Click Feedback Option Edit Dialing Option[...]

  • Página 62

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-32 If the Automatic Backup option is set to "No," speed dial data, o ptions and parameter setting s are not sa v ed unless the user f orces a one-time bac kup via the appropriate option (as cov ered in "Chapter 8"[...]

  • Página 63

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-33 T able 4-6. 4620 IP T elephone Customizable System P arameter s P arameter Name Default V alue Status Description and V alue Range Web Access Ap pl ic at io n Pa ra m e te r s: WMLHOME " " (Null) Mandatory Text string con taining the URL of the home pa g[...]

  • Página 64

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-34 WMLCODING ASCII Optional Text str ing containing the coding to be used for characters entered in f or ms on web pages. Be sides the default, ot he r su pp or te d values include "L atin 1" and "Unicode". Note t[...]

  • Página 65

    Introduction 5-1 5 T roubleshooting Guidelines 5 P Intr oduction 5 This chapter descr ibes problems tha t may occu r during operation of the 4600 Series IP T elephones and possible ways of resolving these prob lems. Err or Conditions 5 T able 5-1 below identifies some of the possible operational problems that might b e encountered after succe ssful[...]

  • Página 66

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-2 The telephone stops working in the middle of a call, AND No lights are lit on the phone and the display is not lit. CAUSE: Loss of power RESOLUTION: Check the connections between the telephone , the power supply, and the power jack. The telephone stops working in the middl[...]

  • Página 67

    T roubleshooting Guidelines Error Conditions 5-3 The telephone had be en working, but does not work now, (continu ed) AND the telephone was recently moved. CAUSE: Loss of communication with the PBX. RESOLUTION: As above, but pay particular attention to the poss ibility that the telephone is being routed to a different DHCP server, or even a differe[...]

  • Página 68

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-4 the user exper iences sudden silences (gaps in speech), static, clipped or garbled speech, etc. CAUSE: Jitter, delay, dropped packets, etc. RESOLUTION: One or more Quality of Service (QoS) featur es should be implemente d in the network (See Chapter 3 of the 4600 Series IP[...]

  • Página 69

    T roubleshooting Guidelines Error Conditions 5-5 The telephone works prope rly, except sidetone DTMF is not heard. CAUSE: PBX suppresses sidetone DTMF. RESOLUTION: On PBX administration, on the Chang e-System-Parameters screen, en able On-Hook Dialing. If the user has Hands-Fr ee Answer (HFA) and answers the call on the telephone’s speakerphone, [...]

  • Página 70

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-6 The TFTP script file is ignored or not used by the telephone AND the TFTP server is a LINUX or UNIX system. CAUSE: The telephone expects lines of the script file to terminate with a <Carriage Re turn><Line Feed>. Some UNIX applications only terminate lines with[...]

  • Página 71

    T roubleshooting Guidelines Error Conditions 5-7 There are three ar eas where inst allers can troubles h oot problems before seeking assist ance from the system or LAN administrator: 1. Check the wiring (p ower and Ethernet) for the follo wing: ■ Whether all component s are plugged in correctly . ■ Check LAN connectivity in both directions to a[...]

  • Página 72

    4600 Series IP T elephone LA N Administrator’s Guide The View Administrative Option 5-8 The V iew Administrative Option 5 If you are using static addr essing and encounter problems, use the following procedure to ve rify the current values of system parameters and file versions. 1. While the phone is on-hook and idle, press the following sequence[...]

  • Página 73

    T roubleshooting Guidelines Error Messages 5-9 The names and values are displaye d in the following order: Err or Messages 5 The 4600 Series IP T elephones issue messages in English only . The IP T elephones also display messages from the switch, which out side the Un ited S tates may issue messages in th e local language. T able 5-2. Parameter V a[...]

  • Página 74

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-10 DHCP: CONFLICT * to program CAUSE: At least one of the IP address offered by the DHCP server conflicts with another address. RESOLUTION: Review DHCP server administration to identify duplicate IP address(es) File too large Cannot save file CAUSE: The telephone does not have [...]

  • Página 75

    T roubleshooting Guidelines Error Messages 5-11 System busy CAUSE: Most likely, the nu mber of IP endpoint s on the DEFINITY/MultiVantage is alr eady at maximum, Less likely, network resource is unavailable. RESOLUTION: The telephone was a ttempting to access a network resource (DHCP se rver, TFTP server, or the DEF I NITY/ MultiVantage) and was no[...]

  • Página 76

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-12 Message light blinks on and off, and the teleph one did not complete registration. CAUSE: The telephone has a hardware fa ult. RESOLUTION: Replace the telephone. Password Error CAUSE: An invalid PBX Registration pa ssword has been entered. RESOLUTION: Re-enter the password i[...]

  • Página 77

    T roubleshooting Guidelines Error Messages 5-13 T able 5-4. Possible Error Me ssages During 4630 Ba ckup/Restore Error Message Cause/Resolution Current options and Speed Dial entries have not yet been backed up . CAUSE: An attempt to save the current options and speed dial entries on the FTP se rver has not yet been made or is in progress. RESOLUTI[...]

  • Página 78

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-14[...]

  • Página 79

    Avaya - 46xx IP Telep hone MIB A-1 A Appendix A: A vaya - 46xx IP T elephone MIB A vaya - 46xx IP T elephone MIB 5 A va ya-46 xxIPT elephone-MIB DEFINITIONS ::= BEGIN IMPORTS enter pr ises, OBJECT -TYPE, MODULE-IDENTITY , In teger32, IpAddress FROM SNMPv2-SMI Displa yString FRO M RFC1213-M IB ; endpointMIB MODULE-IDENTI TY LAST -UPD A TED "200[...]

  • Página 80

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-2 ipEndpointMIBs OBJECT IDENTIFIER :: = { a va yaMibs 69 } endptID OBJECT IDENTIFIER ::= { endpointMIB 1 } endptMARKET OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "ID designation. This variable retur ns a string sp[...]

  • Página 81

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-3 endptMCI PINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Call ser ver address. This variable retur ns a 4-oct et string specifying th e IP address o f the call ser ver currently in use. " ::= { endptID 4 } endptMCPORT OBJECT -T[...]

  • Página 82

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-4 endptPWBCC O BJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "PWB comcode. This variable retur ns a str ing of up to 9 numer ical characters, specif ying the comc ode of the p rinted w iring boar d of the en dpoint.&q[...]

  • Página 83

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-5 endptESPEED OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Eth er net interface speed. This variable retur ns a string specifying the endpoint's Ethernet interf ace speed in Mbps: '100', '10', or '0'.[...]

  • Página 84

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-6 endptDHCPLEASERENEW OBJECT -TYPE SYNT AX Integer 32 MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Re new al t ime of IP ADD lease. This variable retur ns a n unsigned in teger specifyin g the length of tim e at which to r enew the IP ADD lea se.&qu[...]

  • Página 85

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-7 endptGIPINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ro uter address. This variable retur ns a 4-oct et str ing spec ifying the IP address of the router c urrently in use." ::= { endptID 16 } endptNETMASK OBJECT -TYPE SYNT AX[...]

  • Página 86

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-8 endptTFTPSR VR OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Lis t of TFTP ser ver addresses. This variable retur ns a sequence of IP addr ess es, in dotted-decimal or DNS f or mat and separated b y commas, of TFT[...]

  • Página 87

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-9 endptAPPNAME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file ID . This variable retur ns a str ing spe cifying the syste m-specific app lication file that should be used f or telephone oper ation." ::= { endptID 2[...]

  • Página 88

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-10 endptHUBST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS o bsolete DESCRIPTION "Hu b flag. This variable has been super seded by endptPHY 2ST A T ." ::= { endptID 25 } endptDSCP A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-onl[...]

  • Página 89

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-11 endptL2Q OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "8 02.1Q flag. This variable returns 0 if the Lay er 2 802 .1Q framing paramete r is currently O FF , else 1." ::= { endptID 28 } endptL2QA UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCE[...]

  • Página 90

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-12 endptL2QVL AN OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "VL AN Identifier . This variable retur ns an in teger between 0 and 4095 inclusiv e specifying the curren t Lay e r 2 802.1Q V LAN Identif ier value." ::[...]

  • Página 91

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-13 endptDNSINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DNS ser ver address. This v a riable retur ns a 4-oct et strin g specifying th e IP address of the DNS ser ver currently in use." ::= { endptID 34 } endptDOMAIN OBJECT -TY[...]

  • Página 92

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-14 endptPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Hu b flag. This variable retur ns 0 if the endp oint's secondar y E ther net interface is currentl y NO T enabled, else 1 ." ::= { endptID 37 } en[...]

  • Página 93

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-15 endptDSPVERSION OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DSP V e rsion. This variable retur ns a s tring of up to 10 chara cters, that identif ies the v ersion of the DSP firmware in the endpoint." ::= { endptID 40 } endptL[...]

  • Página 94

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-16 endptA GC HAND OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ha ndset AGC status. This v ar iable retur ns 1 if the endpoint's handset Automatic Gain Cont rol capability is currently enabled, else 0 ." ::= { [...]

  • Página 95

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-17 endptNVMCIP ADD OBJ ECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "IP address of call server stored in Non-V olatile Memor y (NV M). This variable retur ns a 4-octe t string or DNS str ing. Def ault is Av ay aCallSer ver ." ::= { en[...]

  • Página 96

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-18 endptNV GIP ADD OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Router addr ess. This variable retur ns a 4- octet string specifying the IP address o f the router as store d in NVM." ::= { endptNVM 4 } end[...]

  • Página 97

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-19 endptNVSSON OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Site-specific op tion number . This variable retur ns an integer be tw een 128 and 254 inclusiv e, specify ing the SSON sto red in NVM. Th e default is 176." ::= { endptNVM[...]

  • Página 98

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-20 endptNVDSCP A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM DSCP for audio . This variable specifies the Differentiated Ser v ices Code P oin t fo r audio stored in NV M (integer betwee n 0 and 63 inclusive).&qu[...]

  • Página 99

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-21 endptNVL2QA UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM A u dio pr iority . This variable retur ns an integer between 0 and 7 inclusiv e specifying the La yer 2 802.1 Q audio pr ior ity value stored in NVM. " ::= { endptNVM 1[...]

  • Página 100

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-22 endptNVPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Hub flag. This variable retur ns 0 if t he endp oint's secondar y E ther net inter f a ce parameter in NVM is NO T en abled, else 1." ::= { [...]

  • Página 101

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-23 endptNV AGCHEAD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "He adset AGC status. This v ar iable retur ns 1 if the endpoint's headset A u tomatic Gain Control capability in NVM is currently en abled, else 0." ::= { endptNVM 19}[...]

  • Página 102

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-24 endptAPPINUSE OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file name. This variable retur ns the n ame of the app lication file in th e endpoint." ::= { endptM aintenance 2 } endptAPPST A T OBJ[...]

  • Página 103

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-25 endptPORT A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "T ranspor t -la yer audio por t. This varia ble returns the e ndpoint's transpor t lay er por t number for audio , curre ntly in use." ::= { endptDEFIN ITY 1 } endptPOR[...]

  • Página 104

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-26 endptFEPORT OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Audio endpoint por t number . This variable retur ns the far-end endpoint's transpor t layer por t number for audio, currently in use." ::= { endptDEF[...]

  • Página 105

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-27 endptJCPC OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Jitt er compensatio n pack et count. This variable retur n s the Jitter com pensation pa ck et co unt currently in use (between 0 and 20, incl usive)." ::= { endptDEFIN ITY 7 } e[...]

  • Página 106

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-28 endptL2QBBE OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "802.1Q BBE pr iority value. This v ar iable returns an int eger between 0 and 7 inc lusive specifying the far-end endpoint's Layer 2 Better than Best Ef f [...]

  • Página 107

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-29 endptR TCPFLO W OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "RTCP Flowrate . This v ar iable return s an integer between 0 and 65335 inclusiv e specifying the RTCP flowr ate in milliseconds." ::= { endptDEFIN ITY 13 } endptRSVPCONT O[...]

  • Página 108

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-30 endptRSVPR TR Y OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTIO N "RSVP F ailed Retr y flag. This variable retur ns 0 if the RSVP F ailed Retr y Reser v ation control status is off/dis abled, else 1." ::= { endptDEFIN[...]

  • Página 109

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-31 endptDIRSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "L D AP Ser ver address. This variable retur ns a 4-o ctet stri ng specifying the IP addres s of the LDAP server to be used for the phone's D irector y applica tion."[...]

  • Página 110

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-32 endptDIR TELNUM OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Phone N umber Label. Th is variable return s a str ing spe cifying the LDAP Director y's T ele phone Numbe r Field Labe l, to be use [...]

  • Página 111

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-33 endptDIR USERID OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Access User ID . This varia ble returns a str ing spe cifying the Us er identity use d f or accessing t he LD AP Dire ctor y . The null st rong is retur ne d i[...]

  • Página 112

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-34 endptFTPSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "FTP Ser ver address. This v a riable retur ns a 4-o ctet stri ng specifying the IP addres s of the FTP ser ver to be used f or the 4630's file stora[...]

  • Página 113

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-35 endptPHNNUMOFCA OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Number of Ca ll Appearances. This variable retur ns the numbe r of Call Appearances downloaded from the DEFINITY dur ing reg istration to the 46 30 and 4620 ." ::= { endptA[...]

  • Página 114

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-36 endptWEBEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server Exception List. This variable return s a string specifying a list of one or more HTTP pro xy ser ver Exception domain s, separated by [...]

  • Página 115

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-37 endptWEBPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver . U sed by the 4630 Web application." ::= {[...]

  • Página 116

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-38 endptVMLHOME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "V oice Mail applicatio n URL. This variable retur ns a URL of the Home page for the 4630 V oice M ail application." ::= { endptAd vApps 23 } endptCL[...]

  • Página 117

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-39 endptWMLEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "4 620 Web Pro xy Ser ver Exception List. This variable retur ns a string specifying a list of one or more HTTP pro xy server Exception dom ains, separated by commas with no[...]

  • Página 118

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-40 endptWMLPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "46 20 Web Pro xy Ser v e r . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver . U sed by the 46[...]

  • Página 119

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-41 endptSTKST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Sto ck Tic ker flag. This variable returns 0 if th e 4630 Stock Ticke r application is set to o ff , e lse 1." ::= { endptAd vApps 32 } endptAdjuncts OBJECT IDENTIFIER ::= {[...]

  • Página 120

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-42[...]

  • Página 121

    Introduction B-1 B Appendix B: Creating W ebs ites for the 4630 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4630 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4630. It is in tended f or 4630 IP T elephone W eb Bro wser [web page] designers, [...]

  • Página 122

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-2 ■ Secure Sock ets Lay er (SSL) 3.0 ■ Cookies Browser Features and Behavior 5 This section presents the technologies that ha v e been implemented in the 4 630 IP T elephone W eb Access application, along with an y limitations or non-standard implementatio[...]

  • Página 123

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-3 Content-Based Style 5 Content-ba sed tags dea l with identifyin g words, phrases or chunk s of text, or images as h aving a specific meaning or conte xt. The intent of conten t -based tags is not to show ph ysically marked te xt. Howe ver , it is not wrong for a brows[...]

  • Página 124

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-4 Logical Style 5 T ags that control logical style pro vide a similar functionality to those that control content-b ased style, b ut they ha ve no implicit visual char acteristics or conte xtual meaning. Instead, the y only provide a means of in voking a style[...]

  • Página 125

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-5 Physical Spacing and Layout 5 Ph ysical spacing and la y out ta gs define th e basic str ucture of a document. Headings, paragraphs, tab l es and lists all pro vide some basic ph ysical and logical la yout to a page . Each spacing and la yout tag is sho wn with a brie[...]

  • Página 126

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-6 ■ <dt> adds a ne w definition te r m to a definition list. ■ <dd> adds a ne w ter m definition to a definition list. Ta b l e s 5 The new HTML 4.0 table tags, <thead>, <tb ody> and <tfoot> are all imple mented. Thes e tags a[...]

  • Página 127

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-7 Images 5 The 4630 IP T elephone W eb Browser ha ndles both GIF and JPEG image f ormats. No other image f or mats, included animat ed GIFs , are supported. Note that images tak e up a large amount of memory (compared to te xt) and updating the displa y can be an issue [...]

  • Página 128

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-8 Frames 5 F rames allow m u ltiple windo ws to be created on the browser's ba se window . The browser is eff ectively split up into multiple areas . Each frame ma y be giv en a name or I D . Using the target attribute of the <a> tag, a w eb pa ge m[...]

  • Página 129

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-9 ■ <option> defines the values a vailabl e in a <select> scrolling list or drop-down menu. ■ <select> defines scrolling lists and drop-down menus. ■ <te xtarea> provides free -f orm user input and disp la y . This provides a scrolled te xt[...]

  • Página 130

    4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-10 Cookies 5 Cookies can be a useful f eature in main taining the sta te of a user when interacting wit h a web site. HTTP prov id es no state inf or mation, such as wh en or how often a user has visited a si te . Cookies allow we b sites to trac k this inf or mation by st[...]

  • Página 131

    Creating W ebsites f or the 4630 IP T elephone Design Guidelines B-11 Images 5 The use of imag es in a web page is always a co ncern. F or e xam ple, a page with many images can cause downloading to be slo w . While this is still a concern in the phone, the siz e of an image has a much gr eater eff ect. Memory in the bro wser , and in the phone in [...]

  • Página 132

    4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-12 T o ma ke the browser usable, some f o r m of font sizing should be performed t o allow a reasonable amount of te xt to be viewe d on one screen. Ideally , f ont sizing should be done in a single e xter nal style sheet, and all pages sho uld ref erence this style sheet.[...]

  • Página 133

    Introduction C-1 C Appendix C: Creating W ebsites for the 4620 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4620 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4620. It is in tended f or 4620 IP T elephone We b Browser (web pag e) designers, a[...]

  • Página 134

    4600 Series IP T elephone LAN Administr at or’ s Guide WML Document Ske leton C-2 WML Document Skeleton 5 Cer tain tags define the basic fr amework of a WML document. The tags listed be low make up the basic sk ele t on of a WML document , and are suppor ted b y the 4620 unless otherwise indicated. ■ Common tag attrib utes: xml:lang, class, and[...]

  • Página 135

    Creating W ebsites f or the 4620 IP T elephone WML Document Skele ton C-3 ■ < template > tag - The <template> tag defines a template f o r all the cards i n a deck. The "code" in the <template> tag is adde d to each card in the dec k. Only one <template> tag f or each deck ma y be specif ied. This tag can only co[...]

  • Página 136

    4600 Series IP T elephone LAN Administr at or’ s Guide Text Elements C-4 ■ < access > - The <access> tag limits access within the dec k to cer tain cards. This tag is not suppor ted. T ext Elements 5 ■ < br > tag - The <b r> tag tells the bro wser to ad d a line break to th e te xt at the point the element is writte n.[...]

  • Página 137

    Creating W ebsites f or the 4620 IP T elephone Text Formatting Tags C-5 T ext Formatting T ags 5 The f ollowing tags are not supported but the cont en t inside the tags will be rendered as normal te xt: ■ < b > tag - The < b> tag spec ifies bold text. This tag is not suppor te d. ■ < big > tag - The <b ig> tag specifies [...]

  • Página 138

    4600 Series IP T elephone LAN Administr at or’ s Guide Image Elements C-6 Image Elements 5 ■ < img > tag - The <img> tag is used to place an image in the t e xt fl ow . The monochrome wbmp (wireless bitmap) f or mat is used to code images f or a wireless displa y , but the 4620 bro wser instead renders th e alternative te xt supplie[...]

  • Página 139

    Creating W ebsites f or the 4620 IP T elephone Event Elements C-7 Event Elements 5 ■ < do > tag - The <do> tag is a card-le v el user interf ace. It serves as a gener al mechanism for the user to activate a task, typica lly performed b y the user clic king on a word or phr ase in the displa y . A task is performed in response to an e [...]

  • Página 140

    4600 Series IP T elephone LAN Administr at or’ s Guide Event Elements C-8 < do > tags are rendered as softk ey labels on the bo t t om line of the 4620 displa y . <do> tags are specified per WML pag e and theref ore are page conte xt-sensitiv e. The eig ht "do" types are labeled either specifically in a WML page or by a br o[...]

  • Página 141

    Creating W ebsites f or the 4620 IP T elephone Event Elements C-9 ■ < onevent > tag - The one vent ta g se rves as a contai ner f or code that y ou wish to be ex ecuted automatically when one of th e f our intrinsic e v ents occurs . The one ve nt element is said to bin d (associate) the tasks ( code) to the e vent f or the element. The int[...]

  • Página 142

    4600 Series IP T elephone LAN Administr at or’ s Guide Task Elements C-10 ■ < postfield > ta g - The postfield tag is used to set a name/v alue pair tha t can be transmitt ed to an origin ser v er (source of the request) during a URL request. The na me is set b y the name attribute a nd must be a v alid WML v ariable name . The v alue is [...]

  • Página 143

    Creating W ebsites f or the 4620 IP T elephone Input Elements C-11 ■ < noop > tag - Th e noop tag dictates t hat no oper ation should be done . This ta g can be used on the card lev el to prev ent an ev ent, spe cified on the deck le vel by the template eleme nt, from occurring. It can only be contained in either a do or one vent elemen t. [...]

  • Página 144

    4600 Series IP T elephone LAN Administr at or’ s Guide Input Elements C-12 The six disp la y line s of the 46 20 associate d with feature buttons are all av a ilable f or inpu t elements . The top line of the displa y cannot be used for input. The input tag causes an au tomatic line break be f ore and after input te xt. fo r m a t A a N X x M m *[...]

  • Página 145

    Creating W ebsites f or the 4620 IP T elephone Input Elements C-13 Only 1 input tag can e xist per display line . When a user vie ws a page with the input tag specified, th e first thing that shows up in the top line is the card title, if spe cified. When the user sc rolls to the first line contain ing input, the top line shows the input bo x title[...]

  • Página 146

    4600 Series IP T elephone LAN Administr at or’ s Guide Variable Elements C-14 ■ < select > ta g - The select t ag allows f or the de finition of a list, embedded in a card, to allo w the user to choose input s from a list rather than ha ving to type something in. The select tag m ust be used with the optio n ta g. A single select is rende[...]

  • Página 147

    Creating W ebsites f or the 4620 IP T elephone Character Entitie s C-15 ■ < timer > tag - The t imer tag sets a ti mer that star ts counting. This tag must be used with <onev ent ty pe="ontimer "> to be usefu l. Character Entities 5 As with any syntacti c language, WML ha s cer tain characters that ha ve special meani ng. Th[...]

  • Página 148

    4600 Series IP T elephone LAN Administr at or’ s Guide Colors and Fonts C-16 Colors and Fonts 5 The browser suppor ts a 4-gra yscale display . Becaus e of the size of the screen on the 4620 IP T elephone, t he browse r has only a single font av ailable f or use, which is based on Lat in-1. Only a normal font w eight is suppor ted. Bold, italic an[...]

  • Página 149

    Creating W ebsites f or the 4620 IP T elephone Summary Of WML Tag s And Attrib utes C-17 <head> No <i> No <img> align alt height hspace localsrc src vspace width Yes No Yes No No No No No No <input> emptyo k format maxlengt h name size tabindex title type value Yes Yes Yes Yes Yes No No Yes Yes Yes <meta> No <noop&g[...]

  • Página 150

    4600 Series IP T elephone LAN Administr at or’ s Guide Summary Of WML Tags And Attributes C-18 <select> ivalue multiple name tabindex title value Yes Yes Yes Yes No Yes Yes <setvar> name value Yes Yes Yes <small> No <strong> No <table> No <td> No <template> onen terbackward onenterfor ward ontimer Yes Yes[...]