ATEN Technology CL1008M manual

Slideaway TM LCD KVM Switch CL1008 / CL1016 User Manual www.aten.com[...]

CL1008 / CL1016 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules[...]

CL1008 / CL1016 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: International http://support.aten .com North America A TEN TECH http://www .aten-usa.com/product_registration A TEN NJ http://support.aten.com International [...]

CL1008 / CL1016 User Manual iv User Notice All information, docu men tatio n, and specifications containe d in thi s manual are subject to change without prior notificatio n by the m a nufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifi cally disclaim s an[...]

CL1008 / CL1016 User Manual v Package Contents Basic Package The basic CL1008 or CL1016 package co nsists of:  1 CL1008 or CL1016 with Standard Rack Mount Kit  2 Custom KVM Cab le Sets  1P o w e r C o r d  1 Firmware Upgrade Cable  1 User Manual*  1 Quick Start Guide Optional Equipment Depending on any op tional equipment t hat yo[...]

CL1008 / CL1016 User Manual vi Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

CL1008 / CL1016 User Manual vii 3. Basic Operation Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

CL1008 / CL1016 User Manual viii 6. The Firmware Upgrade Utility Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . [...]

CL1008 / CL1016 User Manual ix About this Manual This User Manual is provided to help you get the most from your CL1008 / CL1016 system. It covers all aspects of installati on, configuration and operation. An overv iew of the information found in the m anual is provided below. Chapter 1, Introductio n, introduces you to the CL1008 / CL1016 system. [...]

CL1008 / CL1016 User Manual x Conventions This manual uses the following conven tio ns: Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and telepho ne numbers: Monospaced Ind[...]

1 Chapter 1 Introduction Overview The CL1008 / CL1016 Slideaway TM LCD KVM Switch series are control units that allow access to multiple computers from a single keyb oard, video, and mouse (KVM) console. A sin gle CL1008 or CL1016 can con trol up to 8 or 16 computers. As many as 15 additional KV M switches can be daisy-chained to the CL1008 / CL101[...]

CL1008 / CL1016 User Manual 2 Features  KVM console with 17" LCD monitor in a sliding hou sing – top and bottom clearance for smooth operation in a 1U high system rack  LCD module rotates up to 115 o fo r a more comfor table viewing angle  Standard rack mount kit included – optional Easy Rack Mounting (single person installation) [...]

Chapter 1. Introduction 3 Requirement s Computers The following equipm ent must be installed on each computer:  A VGA, SVGA or multisync card Note: The integrated LCD monitor's maximu m resol ution is 1280 x 1024 @ 75 Hz. Make sure that none of the computer resolution settings exceed the LCD monitor's maximum resolution.  6-pin Mini[...]

CL1008 / CL1016 User Manual 4 OS Support Component s Front V iew OS Ve r s i o n Windows 2000 and higher Linux RedHat 7.1–7.3, 8.0, 9.0, Fedora Core 2–4 SuSE 8.2, 9.3, 10 Mandriva (Mandrake) 9, 2005 Limited Edition, 2006 UNIX IBM AIX: 4.3, 5L FreeBSD 4.2, 4.5 Novell Netware: 5.0, 6.0 7 11 & 12 10 13 4 5 & 6 3 2 2 1 8 9[...]

Chapter 1. Introduction 5 No. Component Description 1 Handle Pull to slide the KVM module out; push to slide the module in (see item 2 in this table). 2 Slide Release In order to slide the cons ole out, you must first r elease it by sliding these tabs to the inside. See page 13 for details on sliding the console in and out. 3 LCD Display After slid[...]

CL1008 / CL1016 User Manual 6 Rear V i ew Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 1 6. No. Component Descriptio n 1 Daisy-chain Port When dai sy-chaining units, the cable plugs in here. 2 KVM Port Section The cables that link to the computers plu g in her[...]

7 Chapter 2 Hardware Setup Before you Begin S t andard Rack Mounting A standard rack mountin g kit is provided with your CL1008 / CL1016. Th e kit enables the switch to be mounted in rack with a depth of 42.0–82.0 cm. Note: 1. It takes two people to mount the switch: one to hold it in place, the other to screw it in. 2. The standard rack mounting[...]

CL1008 / CL1016 User Manual 8 To rack mount the switch, do the following : 1. While one person po sitions the switch in the rack and holds it in p lace, the second person loosely screws th e front brackets to the rack. 2. While the first person still holds the switch in place, the second person slides the L brackets into the switch 's side mou[...]

Chapter 2. Hardware Setup 9 Single St ag e Inst allation In a single stage installation, there ar e no additional switches daisy-chained down from the first unit. To set up a single stage install ation, refer to the installation diagram o n the next page (the numbers in the diagram correspo nd to the numbers of the inst allation steps), and do the [...]

CL1008 / CL1016 User Manual 10 Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 1 6. 1 2 1[...]

Chapter 2. Hardware Setup 11 Daisy-chain Inst allation To control even more computers, up to 15 ACS1208A or ACS1216A KVM switches can be daisy-chained down from the CL10 08 / CL101 6. In a complete install ation, as many as 248 or 256 comp uters can be controlled from the CL1008 / CL1016. Tables show ing the relation between the number of computers[...]

CL1008 / CL1016 User Manual 12 Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 1 6. CL1016 ACS1216A ACS1216A[...]

13 Chapter 3 Basic Operation Opening the Console The CL1008 / CL1016's console is located under the top cover. To access the console, slide the co nsole module out and raise the cover. Note: As a safety precaution, to keep th e console from accidentally s liding out, the console is locked into the In po si tio n. Before you can pull the consol[...]

CL1008 / CL1016 User Manual 14 Closing the Console To slide the console module back in , close the cover and do the following: 1. Pull the safety catches on the unit's side rails toward you and push the module in unti l it stops. 2. Release the catches; pull the module sli ghtly toward you; then push it all the way in. Note: The reason for the[...]

Chapter 3. Basic Operation 15 Operating Precautions Right! Rest your hands and arms lightly on the keyboard module as you work. Wro ng !  DO NOT lean your body weight on th e keyboard module.  DO NOT place heavy objects on the keyboard module. The maximum load bearing capacity of the keyb oard module is 30 kg. Failure to heed the information [...]

CL1008 / CL1016 User Manual 16 Powering Up Power up the installation accordin g to the follow ing procedure: 1. Power on the first station (CL1008 / CL1016) and wait a few seconds for the unit to ascertain its station ID. 2. Plug in the power adapters for each daisy-chained station on the installation in turn (second statio n, then thi rd stat ion,[...]

Chapter 3. Basic Operation 17 LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up an d configure the LCD d isplay. Four buttons are used to perform the configura tion, as described in the table, below: Button Fu nction MENU  When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, an[...]

CL1008 / CL1016 User Manual 18 LCD Adjustment Settings An explanation of th e LCD OSD adjustment settings is given in the ta ble below: Setting Explanation Brightness Adjusts the background bl ack level of the screen image . Contrast Adjusts the foreground white level of the screen image. Phase If pixel jitter or horizontal li ne noise is visible o[...]

Chapter 3. Basic Operation 19 Port ID Numbering Each KVM port on the installation is assi gned a uniqu e Port ID. The Port ID is made up of two parts: a Station Number , and a Port Number :  The S tation Number – is a two digit number which reflects the switch's position in the daisy-chain sequence. Note: 1. The first station CL1008 / CL1[...]

CL1008 / CL1016 User Manual 20 Hot Plugging The CL1008 / CL1016 supports hot plug ging ; componen ts can be removed an d added back into the installat ion by unplugging their cables from the ports without the need to shut the unit down. In order for ho t plug ging to work properly, however, the procedures describ ed below must be followed: Hot Plug[...]

21 Chapter 4 OSD Operation OSD Overview The on-screen display (OSD) is a menu driven method to handle com puter control and switchi ng operations. All pr ocedures start from the OSD main screen. To display the m ain screen, tap the OSD key (see page 59), or tap the [Scroll Lock] key twice. Note: Y ou can option ally chan ge the hotkey to the [Ctrl][...]

CL1008 / CL1016 User Manual 22 When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administra tor's main screen. The user main screen does not show the F4 and F6 functions since these are reserved for the administrator and can't be accessed by users. 2. The OSD always starts in List view , [...]

Chapter 4. OSD Operation 23 OSD Navigation  T o dismiss the menu, and d eactivate the OSD, Click the X at the upper right corner of the OSD window; or press [Esc] .  T o Logout, click F8 or the Z Z Z symbol at the top of the main screen, or press [F8] .  T o move up or down through the list one line at a time, click the up or down symbols [...]

CL1008 / CL1016 User Manual 24 OSD Functions OSD functions are used to configure an d control the OSD. For example, you can: rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments. To access an OSD function: 1. Either c[...]

Chapter 4. OSD Operation 25 F2: LIST This function lets you broa den or narrow t he scope of ports the OSD displays on the main screen. Many of the OSD func tions only operate on the computers currently selected for listing on the main screen with this function. The submenu choices and their meanings are given in the table below: Double click the c[...]

CL1008 / CL1016 User Manual 26 F3: SET This function allows the administrator and each user to set up their own, individual, working environm ent. A sep arate profile for each is stored by the OSD and is activated according to th e username provided during login. To change a setting: 1. Double click it; or move th e highl ight bar to it, then press[...]

Chapter 4. OSD Operation 27 (Continued from previous page.) Setting Function PORT ID DISPLA Y MODE Selects how the port ID is displayed: the port number alone ( PORT NUMBER ); the port name alone ( PORT NAME ); or the port number plus the port name ( PORT NUMB ER + PORT NAME ). The default is PORT NUMBER + POR T NAME). SCAN DURA TION Determines how[...]

CL1008 / CL1016 User Manual 28 F4: ADM F4 is an administrator only function . It allows the administrator to configure and control the overall operation of the OSD. To change a set ting double click it; or use the up and down arrow keys to move the highlight bar to it then press [Enter] . After you select an item, a submenu w ith further ch oi ces [...]

Chapter 4. OSD Operation 29 (Continued from previous page.) (Continues on next page.) Setting Function EDIT PORT NAMES T o help remember which computer is attached to a particular port, every port can be given a name. This function allows the administrator to create, modify , or delete port names. T o edit a port name: 1. Click the port you want, o[...]

CL1008 / CL1016 User Manual 30 (Continued from previous page.) Setting Function SET QUICK VIEW PORTS This function lets the administrator select wh ich ports to include as quick view ports.  T o select/de select a port as a qui ck view port, use the navigation keys to move the highlight bar to it, then press the [Spacebar] .  When a port has [...]

Chapter 4. OSD Operation 31 F5: SKP This function enables you to easily skip backw ard or forward, switching the KVM focus, from the currently active comp uter port to the previous or next available one.  The selection of com puters available for Skip mode switching is made with the Scan/Skip mode setting under t he F3 SET function (see page 26)[...]

CL1008 / CL1016 User Manual 32 F6: BRC F6 is an administrato r only function. When t his function is in effect, commands sent from the console are broadcas t to all available computers on the installation. This function is particu larly useful for operat ions that need to be performed on multiple comp uters, such as performing a system wide shut do[...]

Chapter 4. OSD Operation 33 F7: SCAN This function automatically switches am ong the available computers at regular intervals so that you can monito r their activity witho ut hav ing to take the trouble of switching m a nual ly.  The selection of computers to be included for auto scanning is made with the Scan/Skip mode setting u nder the F3 SET[...]

CL1008 / CL1016 User Manual 34 F8: LOUT Clicking the F8 field, or pressing [F8] logs yo u out of the OSD, and blanks the console screen. This is different from simply deactivat ing th e OSD when you are at the main screen by pressing [Esc]. With this function you must log in all over again to regain access to the OSD, whereas with [Esc] , all you h[...]

35 Chapter 5 Hotkey Operation Hotkey Port Access Hotkey port access allows you to provide the KVM focus to any computer on your installation directly from the keyboard. The CL1008 / CL1 016 provides three hotkey port access features:  Selecting the Active Port  Auto Scanning  Skip Mode Switching Note: The hotkey function must be enabled to[...]

CL1008 / CL1016 User Manual 36 Selecting the Active Port Each KVM port is assigned a unique Port ID (see Port ID Numbering , page 19). You can directly access any co mputer on the in stallation with a hotkey combinat ion th at specifies the port ID of the KVM port that th e computer is connected to . The steps involved are: 1. Invoke Hotkey mod e ([...]

Chapter 5. Hotkey Operation 37 Invoking Auto Scan To start auto scanning, key in the followi ng ho tkey combination: 1. Invoke Hotkey mode (see page 35). 2. Press [A] . When you press A , you auto matically exit Hotkey mod e; enter Auto Scan mode; and auto scanning begins.  While you are in Auto Scan mode, you can pause the scanning in order to [...]

CL1008 / CL1016 User Manual 38 Skip Mode This feature allows you to switch between computers in o rder to monitor t hem manually. You can dwell on a particular port for as long or as little as you like, as opposed to auto scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the followin g hotk e y comb ination:[...]

Chapter 5. Hotkey Operation 39 Hotkey Beeper Control The beeper can be hotkey toggled on and off (see ACTIVATE BEEPER , page 29). To toggle the beeper, key in the following hotk ey combination: 1. Invoke Hotkey mode (see page 35). 2. Press [B] After you press B , the beeper toggles on or off. The command line displays Beeper On or Beeper Off for on[...]

CL1008 / CL1016 User Manual 40 This Page Intentionally Left Blank[...]

41 Chapter 6 The Firmware Upgrade Utility The Windows-b ased Firmware Upgrade U tility (FWUpgrade.exe) p rovides a smooth, automated process for u pgrading the KVM switch's firmware. The utility comes as part of a Firm ware Upgrade Package that is specific for each device. New firmware upgrade pack ages are posted on our web site as new firmwa[...]

CL1008 / CL1016 User Manual 42 Prep aration To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installati on go to our Internet support site and choose the model name th at relates to your device to get a list of available firmware upgrade packag es. 2. Choose the firmware upgrade packag e you wan[...]

Chapter 6. The Firmware Upgrade Utility 43 S t arting the Upgrade To upgrade your firmware: 1. Run the downloaded firmware upgrade package file, either b y double clicking the file icon, o r by openin g a command line and entering the full path to it. The firmware upgrade utility We l c o m e screen appears: Note: The screens shown in this sec tion[...]

CL1008 / CL1016 User Manual 44 The firmware upgrade utility main screen appears: The utility in spects your installatio n. The devices capab le of bein g upgraded are listed in the Device List panel. 4. After all the devices have been listed, click Next to perform the upgrade.  If you enabled Check Firmwar e V ersion , the utility compares the d[...]

Chapter 6. The Firmware Upgrade Utility 45  As the upgrade proceeds status messages appear in the S tatus Messages panel, and the progress toward completion is shown on th e Pr ogr ess bar .  T o abort the upgrade procedure before it completes, cl ick Cancel . If you cancel before completion, a dialog box appears warning you that quitting at [...]

CL1008 / CL1016 User Manual 46 Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery:  When you invoke Firmware Upgrade mode (see Preparation , page 42), but decide not to pro ceed with the upgrade.  When the mainboard firmware upgrade fails.  When the I/O firmware upgrade fails. To perform[...]

47 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  T o prevent damage to your installation it is impo rt an t that all devices are properly grounded.  Do not place the device on any unstable su rf ace (cart, stand, table, [...]

CL1008 / CL1016 User Manual 48  T o help protect y our system from sudden, transient increases and decreases in electrical power , use a su rge suppressor , line conditioner , or un-interruptible power supply (U PS).  If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cor[...]

Appendix 49 Rack Mounting  Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the r[...]

CL1008 / CL1016 User Manual 50 T echnical Support Technical support is available both by email and on lin e (with a browser over the web): International North America When you contact u s, please have the followin g information ready beforehand:  Product model number, serial number , and date of purchase.  Y our comput er configu ration, incl[...]

Appendix 51 Specifications CL1008 Function CL1008 Computer Connections Direct 8 Max 128 (via Daisy-chai n) Console Connec tions 1 Port Selection OSD; Hotkey; Pushbutton Switches Connectors KVM Ports 8 x SPHD-15 Fem ale (Y ellow) Daisy-chain 1 x DB-25 Male (Black) FW Upgrade 1 x RJ-1 1 Female Power 1 x 3-prong AC socket Switches Reset 1 x Semi-reces[...]

CL1008 / CL1016 User Manual 52 CL1016 Function CL1016 Computer Connections Direct 16 Max 256 (via Daisy-c hain) Console Connect ions 1 Port Selection OSD; Ho tkey; Pushbutton Switc hes Connectors KVM Ports 16 x SPHD-15 Female (Y ellow) Daisy Chain 1 x DB -25 Male (Black) FW Upgrade 1 x RJ-1 1 Female Power 1 x 3-prong AC socket Switches Reset 1 x Se[...]

Appendix 53 Connection T ables The following tables i ndicate the relationship between the number of units and the number of computers that they control on a daisy-chained installati on: CL1008 – ACS1208A CL1008 – ACS1216A No. Computers No. Com puters 1 1–8 9 65–72 2 9–16 10 73–80 3 17–24 1 1 81–88 4 25–32 12 89–96 5 33–40 13 [...]

CL1008 / CL1016 User Manual 54 CL1016 – ACS1208A CL1016 – ACS1216A No. Computers No. Comp uters 1 1–16 9 73–80 2 17–24 10 81–88 3 25–32 1 1 89–96 4 33–40 12 97–104 5 41–48 13 105–1 12 6 49–56 14 1 13–120 7 57–64 15 121–128 8 65–72 16 129–136 No. Computers No. Comp uters 1 1–16 9 129–144 2 17–32 10 145–160[...]

Appendix 55 Clear Login Information If you are unable to perfo rm an Administra tor login (because the username and password information has b ecome corrupted, or you have forgotten it, for example), you can clear the login info rmation with the following procedure: 1. Power off the switch and remove th e top cover from the unit chassis. 2. Short t[...]

CL1008 / CL1016 User Manual 56 Optional Rack Mounting For convenience and flexibility, three option a l rack m ount ing kits are available:  A long bracket standard rack mounting kit for 68.0–110.0 cm racks;  A short bracket Easy-Installation rack moun t kit for 52.0 –70.0 cm racks;  A long bracket Easy-Instal lation rack moun t kit fo[...]

Appendix 57 a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack until the fl anges make contact with the r ack, then screw the rear flanges to the rack. Support Flange Rear Flange Slide Bar Rear Attachment Sliding Bracket Rear Flange LEFT RAIL RIGHT RAIL[...]

CL1008 / CL1016 User Manual 58 3. Slide the switch onto the support fla nges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way). 4. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the scre[...]

Appendix 59 5. Slide the switch open and closed a coupl e of times to be sure that it is properly aligned and operating smoothly . (See page 13 for openi ng and closing procedures.) 6. After determining that the switch is properly lin ed up and operating correctly , finish up by fully tightenin g down the partially tightened front attachment screws[...]

CL1008 / CL1016 User Manual 60 About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifica lly modified the shape of these connectors so that only KVM cable s that we have designed to work with this product can be connected. Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE [...]

61 Index A Activate Beeper, 2 9 Active port selecting, 36 ADM, 28 Administrator functions, 28 Auto Scanning, 33, 36 Invoking Auto Scan, 37 Pausing Auto Scan, 37 Scan Durati on, 27 Setting the Scan Interval, 36 Stopping, 37 B Beeper Activate, 29 Hotkey Control, 39 BRC, 32 Broadcast Mode, 32 C CL1008 / CL1016 Front View, 4 Overview, 1 Rear View, 6 Cl[...]

CL1008 / CL1016 User Manual 62 Command Mode, 27 Invoking Hotkey Mode, 35 OSD, 26 Port access, 35 Selecting the Active Port, 36 Skip mode, 38 Summary Tab le, 39 I Installation Daisy-chaining, 11 Single Stage, 9 Invocation Keys, 59 Invoking Hotkey Mode, 35 L LCD Adjustment Settings, 18 OSD configuration, 17 LIST, 25 Logout, 34 Logout Timeout, 28 LOUT[...]

CL1008 / CL1016 User Manual 63 S Safety Instructions General, 47 rack mounting, 49 SCAN, 33 Scan Duration, 27 SCAN/SKIPMODE, 27 Screen Blanker, 27 Selecting the Active Port, 36 SET, 26 Accessible Ports, 30 Logout Timeout, 28 Password, 28 Quick View Ports, 30 USERNAME, 28 Setting the Auto Scan Interval, 36 SJ/T 11364-2006, ii Skip Mode, 27, 31, 38 S[...]