AT&T CL4939 manual

User’s manual CL4939 Big but t on big display t elephone/answering sy st em with call er ID/ call waiting[...]

Audio assist™ and Message guard™ ar e tr ademarks of Advanced American T elephones. © 2009 Advanced American T elephones. All Rights R eserved. A T&T and the A T&T logo are tr ademarks of A T&T Intellect ual Pr operty licensed to Advanced American T elephones, San Ant onio, TX 78219. Congr atulations on purchasing y our new A T&[...]

Parts checklist Y our telephone pack age contains the following it ems. Save your sales r eceipt and original packaging in the event warr anty service is necessary . Coiled handset cord T elephone line cord Power adapter Handset T elephone base with mounting bracket inst alled User’s manual Quick start guide[...]

S T OP! If y ou subsc ribe t o high -speed Inter net serv ice (d igita l subscr iber li ne - D SL) through your t elephone line, you must install a DSL filt er between the telephone line cor d and the telephone wall jack (page 7). The fil ter prevent s noise and caller ID problems caused b y DSL interfer ence. Please contact y our DSL service pr ov[...]

i User’s manual CL4939 Big but t on big display t elephone/answering sy st em with call er ID/ call waiting T able of contents Getting s tart ed Introduction .............................................. 1 Quick ref erence guide ......................... 2 Indicator lights and tones ................. 4 Screen messages ...........................[...]

ii FCC and A CT A information ............ 61 Part 15 of FC C rules .......................... 63 Limited warranty ................................. 64 T echnical specifications ................... 66 Index .......................................................... 67 Remote ac cess wallet card ............ 69[...]

1 Intr oduction This A T&T CL4939 big button big display t elephone has a large til t display for easy viewing and extr a large butt ons for easy viewing and dialing. Y ou must use the supplied power adapter t o use most features of this telephone. In the event of power f ailure, this telephone works onl y to make or answer calls with the hands[...]

2 Getting started Quick r efer ence guide REMOVE Wh il e re vi ew ing t he c all hi st or y ent ri es , pr es s and ho ld t o cl ea r t he c al l hi st or y (pa ge 4 1) . Wh il e r e vi e wi n g a n e nt r y st or e d i n t he di r e ct or y or ca ll his to ry , p r es s t o de le te (p age s 3 3 a n d 4 1) . While entering names (or numbers), pres[...]

3 Getting started Quick r efer ence guide MENU Press to ent er the menu (page 15). While reviewing the call history , press to stor e the displayed name and number in the directory (page 39). MUTE During a call, press to mute the handset or speakerphone microphone. Press again to resume your conversation (page 24). AUDIO AS SIST™ Some voices will[...]

4 Getting started Indicat or lights and t ones Indicator light s Alert t ones Beep (Key tone) A key is pr essed. Beeeep (One short beep) Command of the answering system is complet ed successfully . Beeeeeeeep (One long beep) The answering system begins to r ecord an announcement or a memo. Three short high-pitched beeps (Confirmation tone) Command [...]

5 Getting started Scr een messages Scr een icons NEW The displayed call history entry is unr eviewed. REP Y ou have receiv ed more than one call from this number . 16 The position of the number stor ed in the call history . The ringer is turned off. There is an error in the call er ID information. The message window usually displays the t otal numb[...]

6 Getting started Display scr een messages Scr een messages DELETED All the entries stored in call hist ory have been deleted. -OR- The directory or two-t ouch memory entry has been deleted. DIRECTOR Y EMPTY There are no t elephone numbers stored in the directory . CALL L OG EMPTY There are no entries in the call hist ory. END OF LIST Y ou have rea[...]

7 Getting started If you sub scr ibe to hig h-sp eed Int ern et serv ice (d igit al sub scri ber lin e - DSL ) thr ou gh y our t elep hon e li ne, yo u mu st i nst all a D SL fil te r be twee n t he te lep hone li ne c or d a nd t he tel eph one wal l j ack. The fi lt er p re ven ts nois e a nd cal ler ID pr obl ems cau sed by DSL int er fer en ce.[...]

8 Getting started Lift the handset or press SPEAKER to check for a dial tone. Rotat e the top of the display up or down to adjust the angle of the scr een for maximum visibility . 4. 5. NOTES: Use only the power adapter pr ovided with this product. T o obtain a replacement, visit our websit e at www .tel ephones.at t.com or call 1 (800) 222-3111 . [...]

9 Getting started Install ation options The telephone base comes with the br acket mounted f or tabletop use. If you want to mount your t elephone on a wall, use the mounting brack et to connect with a standar d dual-stud telephone wall mounting plate. If y ou do not have this mounting plate, y ou can purchase one from many har dware or consumer el[...]

10 Getting started Install ation options Plug one end of the telephone line cor d into the TEL LINE jack on the back of the telephone base. R oute the telephone line cor d through the slot. Bundle the tel ephone line cord and secur e it with a twist tie. Place the bundled telephone line c ord inside the hole in the cent er of the telephone bot tom.[...]

11 Getting started Plug the small end of the power adapter into the PO WER jack on the back of the telephone base. Plug the lar ge end into an electrical outlet not controll ed by a wall switch. Rotat e the top of the display up or down to adjust the angle of the scr een for maximum visibility . 6. 7. Install ation options W all-mount to t ablet op[...]

12 Getting started Install ation options Lift the handset and place it aside. Hold down the switch hook on the telephone base, then slide the handset tab upwar ds to r emove it from the slot. Rotat e the handset tab 180 degrees. Push the handset t ab down into the grooves so it set tles into position. 4. Li ft an d r ot a te th e br ack et a nd l o[...]

13 Getting started Install ation options Plug the small end of the power adapter into the PO WER jack on the back of the telephone base. Plug the lar ge end into an electrical outlet not controll ed by a wall switch. 7. Rotat e the top of the display up or down to adjust the angle of the scr een for maximum visibility . 8. T elephone line cord DSL [...]

14 V olume contr ol Ringer volume Use the RINGER VOL switch on the right side of the telephone base t o set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch t o set the ringer volume to off , low, middl e or high. When set to off, the screen shows . NOTE: The volume of the priority call t one cannot be adjusted. Re fer to Prio[...]

15 T elephone settings Menu setup Menu operation The screen display pr ompts help you set up the telephone when you pr ess MENU . NOTE: Y ou can exit feature setup at an y time by pressing FLASH or by lifting the handset when there is no incoming call. F or complete f eature setup options, see F eatur e summary on this page. Set featur es Y ou can [...]

16 T elephone settings Menu setup Featur e/options Function REPEA TED CALLS COMBINED SEPAR ATE* Choose how new calls from the same number are displayed. The screen shows only the most r ecent call from this number . REP displays to indicate multiple calls fr om this number. Each call from this number is listed separately . CALL LIST ORDER BY TIME* [...]

17 T elephone settings Menu setup Featur e/options Function # OF RINGS 2, 3, 4*, 5, 6, 7, tS 2-4, tS 4-6 Set how many times the telephone rings before the answering s ystem picks up the call. If you choose tS 2-4 (or tS 4-6 ), the answering system answers aft er two (four , if you select tS 4-6 ) rings if there are new messages. When there ar e no [...]

18 T elephone settings Menu setup Set date and time When the telephone is idle, the scr een shows the date and time. Press MENU r epeatedly until the screen shows SET TIME/DA TE . Press SELE CT to show MM/DD/YYYY . Use the dial pad keys ( 0 through 9 ) to set the blinking digits. T o enter a number that is less than 10, you must enter a zer o (0) b[...]

19 T elephone settings Menu setup Set home ar ea code You must program your area code so your telephone can properly recognize and dial calls. For calls within your ar ea code: Y ou dial: Enter in step 2: 7 digits (telephone number , no area code) Y our area code 10 digits (area code + tel ephone number) -OR- 11 digits (1 + area code + tel ephone n[...]

20 T elephone settings Press SELECT or MENU to save your setting and move to the next option when you have finished entering local area codes. NOTE: If you do not need to program local area codes, press SELECT repeatedly to set other featur es. 3. Menu setup[...]

21 Using handset T o make a call: Lift the handset, wait for the dial tone, and then dial a number . T o answer a call: Lift the handset. T o end a call while using the handset: Place the handset in the telephone base. Using speak erphone T o make a call: Press SPEAKER then dial a number. T o answer a call: Press SPEAKER . T o end a call while usin[...]

22 T elephone operation Chain dialing Use this feature t o dial numbers stor ed in the directory , two-touch memory locations or call history while you ar e on a call. Ch ai n d ia li ng is u se f ul i f y ou n ee d t o a cc e ss nu mb e rs o th e r th an t el ep ho ne n u mb er s ( su ch a s ba nk ac c ou nt n u mb er s o r ac c es s c od es ) f r[...]

23 T elephone operation L ast number r edial Use the f oll owin g st ep s t o di spl ay and dia l th e l ast dia led num ber fr om this t ele phon e (u p t o 3 2 d igit s). Lift the handset or press SPEAKER . Press REDIAL/ P AUSE . The telephone dials the number automatically . -OR- When the telephone is idle, pr ess REDIAL/ P AUSE to show the last[...]

24 T elephone operation Options while on calls Audio assist™ Some voices will sound louder and clear er if you press A UDIO ASSIS T while you ar e on a call using the handset. Press A UDIO ASSIS T again to turn the feature off . This featur e automatically turns off when you hang up. Y ou must press A UDIO AS SIST every time you want to activ ate[...]

25 T elephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service fr om your telephone service pr ovider , you hear a beep if someone calls you while you ar e already on a call. Press FLASH to put y our current call on hold and take the new call. Press FLASH anytime t o switch back and forth between calls. F[...]

26 T elephone operation Line power mode (no A C power) This telephone pr ovides minimal functionality during a power failur e. When AC power is not available, the scr een is blank and many telephone featur es do not function. Only touch-tone dialing and volume adjustment (ringer volume and handset volume) are support ed. The telephone uses power fr[...]

27 Two-touch memory T wo-t ouch memory overview and st or age T wo-touch memory ov erview This telephone has 10 two-touch memory locations (speed dial locations) where y ou can store t elephone numbers you wish to dial using fewer ke ys than usual. Each two-touch memory location can stor e a telephone number with up to 24 digit s. T wo-touch memory[...]

28 Two-touch memory R eviewing and dialing a two-t ouch number T o review two-touch numbers Use the following steps t o review numbers st ored in the two-touch memory locations. When the telephone is idle, pr ess MEM . Th e scr ee n sh ows ENT ER L OCA TION . Press a dial pad k ey ( 0 through 9 ) to choose the desired two-touch memory l ocation. Th[...]

29 Directory 12:00 AM 11-20 15 ENTER L OCA TION _ 12:00 AM 11-20 15 DELETED T o delete a two-touch number Use the following steps t o delete a tel ephone number stored in the two-t ouch memory location. When the telephone is idle, pr ess MEM . The screen shows ENTER L OCA TION . Press a dial pad k ey ( 0 through 9 ) to displa y the telephone number[...]

30 Dir ectory ov erview Dir ectory memory capacity This telephone has a dir ectory where you can store up t o 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 charact ers. Directory entries ar e stor ed in alphabetical order . Y ou may wish to ent er names with the last name first to maintain c ons[...]

31 Directory Dir ectory st or age Us e t he f ol lo win g st ep s t o st or e a na me an d te le ph on e n um ber i n the d ir ec to ry . Wh en th e te le pho ne i s i dl e, pr ess DI R/ to e nt er th e d ir ect ory . P r es s S E LE CT . T h e sc r ee n s h ow s EN T ER NU M BE R . T o c op y the l ast n um ber d ial ed , pr es s RE DIA L/ P AU SE[...]

32 Directory T o review dir ectory entries Use the following steps t o review dir ectory entries. When the telephone is idle, pr ess DIR/ to enter the dir ectory . Press DIR / or CID / to scr oll through the directory entries. -OR- Press the dial pad k ey for the first charact er of the entry you wish to r eview until the character you are l ooking[...]

33 Directory Use the following steps t o delete a dir ectory entry . When the telephone is idle, pr ess DIR/ to enter the dir ectory . Press DIR / or CID / to scr oll through the directory entries. -OR- Press the dial pad k ey for the first charact er of the entry you wish to r eview until the character you are l ooking for is displayed. Then press[...]

34 Caller ID overview About caller ID This telephone has a caller ID f eature that works with the caller identification service pr ovided by your telephone servic e provider . Ther e is a fee for this service, and it might not be available in all areas. This t elephone can provide inf ormation only if both you and the caller are in ar eas offering [...]

35 Caller ID operation Caller ID overview How caller ID works If you subscribe to caller ID servic e provided by your telephone servic e provider , information about each caller is displayed between the first and second ring. The time and date of the call, the caller’s name and telephone number ar e included on the screen if they were sent by the[...]

36 Caller ID operation Caller ID overview Call er ID special messag es Display s: Means: PRIVA TE NAME The caller is blocking the name information. PPP The caller is blocking the telephone number information. PRIVA TE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your tel ephone service provider is unable to rec eive i[...]

37 Caller ID operation Unr eviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the tot al number of all incoming calls. Each time you review a call hist ory entry marked NEW , the number of new calls decreases by one. T o review call hist ory Use the following steps t o r[...]

38 Caller ID operation R eturning a call Use the following steps t o dial a telephone number in the call history . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press DISPLA Y DIAL to dial using the speakerphone or pr ess DISPLA Y DIAL and lift the handset to di[...]

39 Caller ID operation St oring a call hist ory entry in the dir ectory Use the following steps t o store the t elephone number and name of a call history entry in the directory . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press MENU to st ore the display ed [...]

40 Caller ID operation Use the following steps t o store the t elephone number of a call history entry in a two-touch memory location. When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press MEM . The scr een shows ENTER L OCA TION . -OR- If you need to add or r emo[...]

41 Caller ID operation T o delete a call hist ory entry Us e th e f ol lo wi ng s te ps t o d el et e a c al l hi st or y en tr y . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the caller ID entry . Press REMO VE (entry removal but ton) to delet e the currently displa yed entry . The screen [...]

42 Answering syst em overview Message capacity The answering system can r ecord up t o 99 messages, depending on the length of each message. Individual messages can be up to three minutes long, and the t otal maximum rec ording time is 19 minutes. Messages remain a vailable for replay until y ou delete them. If the recor ding memory is full, the me[...]

43 Answering system operation Answering mode T o turn on the answering system T o turn the answering machine on and answer calls: Press ANS ON/OFF repeatedl y until the system announces “ Answering machine is on. “ The ANS ON/OFF light turns on. NOTES: If the recor d time left is less than five minut es when you turn on the answering system, th[...]

44 Answering system operation Out going announcement The outgoing announcement is the message callers hear when calls ar e answered by the answering system. If the answering system is on (see T o turn on the answering sys tem on page 43), the telephone automatically answers calls with “ Hell o, please leave a message aft er the tone. “ Y ou can[...]

45 Answering system operation Out going announcement To play the outgoing announcement Use the following steps t o listen to the outgoing announcement. Press SKIP /ANNC . The scr een shows REC ORD and the message window displays A . Press REPEA T/ MEMO or SKIP/ ANNC to scroll to PLA Y . Press SELE CT . The current announcement play s. The message w[...]

46 Answering system operation Message playback T o pl ay back messages If you have new messages, the syst em plays only the new messages (oldest first). If there ar e no new messages, the system play s all the messages (oldest first). Press PLA Y/ ST OP t o begin message playback. Press PLA Y /ST OP to end message playback. NOTE: If ther e are no m[...]

47 Answering system operation Message playback T o delete all old messages Use this feature t o delete all old messages. New (unheard) messages cannot be delet ed until you have listened t o them. When the telephone is idle, pr ess DELETE . The system announces, “ T o delete all old messages, press DELETE again. ” Press DELETE within three sec [...]

48 Answering system operation R ecor ding and playing memo Memos are messages you r ecord your self. They are sav ed, played back and deleted e xactly like incoming messages. Y ou can record a memo as a reminder to y ourself, or lea ve a message for someone else using the same telephone. T o recor d a memo Use the following steps t o recor d a memo[...]

49 Answering system operation Call scr eening, priority call and call int er cept Call scr eening If CALL SCREENING is ON (see F eatur e summary on page 15), the incoming messages on your telephone ar e played through the speak er while they are being r ecorded. While call scr eening, you can slide the VOL switch to adjust the volume to a comf orta[...]

50 Answering system operation R emot e acc ess Use the remote ac cess featur e to access your answering system fr om any touch-tone t elephone on a different t elephone line (away fr om your home). A three-digit r emote access code is requir ed. This code is pre-set t o 500 . See Feat ure summary on page 15 to change the code. T o access your answe[...]

51 Answering system operation R emot e acc ess Replay curr ent or previous message 4 Press while the tel ephone is playing the day and time the current message was received t o go back to the previous message. Press aft er the telephone plays the day and time the current message was received t o repeat the message. Stop 5 Press to st op playback. S[...]

52 T r oubleshooting If you have difficulty with y our telephone, please try the suggestions below . For Customer Servic e, or to purchase ac cessories or replacement parts, visit our website at www .telephones.a tt.c om , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial number , found on the underside of your telephone[...]

53 Appendix T r oubleshooting I cannot dial out. Fi rst , tr y a ll s ugge sti ons in T her e is no dial t one on pag e 52 . Mak e sur e ther e is a dial tone befo re d ialing. It is nor mal if the t elepho ne tak es a seco nd or tw o bef ore produ cing a dial t one. W ait an e xtra second bef ore dialing. Che ck t hat all th e t ele phon es con ne[...]

54 Appendix T r oubleshooting My calls fade out or cut in and out when I am using the telephone. If y ou a r e us in g th e ha nd se t wh en t hi s pr obl em o c cu rs , tr y un pl ug gi ng t he c o il ed h an ds et c or d a nd f ir ml y pl ug gi ng i t in t he h an ds et a nd t e le ph on e ba se a ga in . If you are using the speak erphone when t[...]

55 Appendix T r oubleshooting My caller ID featur es are not working properly Caller ID is a subscription service. Y ou must subscribe to this service fr om your telephone service provider f or this feature t o work on your telephone. The caller might not be calling from an ar ea that supports caller ID. Both your and the caller’s telephone servi[...]

56 Appendix The te lep hon e do es not r ece ive cal ler ID or the te lep hone doe s not dis pla y c all er I D dur ing cal l wa iti ng. Make sur e you subscribe to caller ID with call waiting featur es provided by the t elephone service provider . The caller might not be calling from an ar ea that supports caller ID. Both your and the caller’s t[...]

57 Appendix The messages on the answering system ar e incomplete. If a caller leaves a v ery long message, part of it may be lost when the system disc onnects the call after three minutes. If the caller pauses for mor e than 7 seconds, the system st ops recor ding and disconnects the call. If memory is full while rec ording a message, the answering[...]

58 Appendix Common cure for electronic equipment: If the te lep hone is not r espo ndi ng n orma ll y , tr y r es ett ing the te lep hon e. D o th e f oll owi ng i n t he o rd er list ed: Disconnect the power adapter fr om the telephone base. Disconnect the telephone line c ord from the telephone base. Wait a f ew minutes befor e connecting the pow[...]

59 Appendix Gener al pr oduct car e T o keep y our telephone working well and looking good, follow these guidelines: Avoid put ting it near heating appliances and devices that generat e electrical noise (for ex ample, motors or fluor escent lamps). DO NOT e xpose it to direct sunlight or moistur e. Avoid dr opping the telephone or tr eating it roug[...]

60 Appendix Important saf ety information This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product t o reduce the risk of injury, fir e, or electric shock. Safety inf ormation Read and unders tand all instructions in the use[...]

61 Appendix F C C and A CT A information If this equipment was approved f or connection to the telephone network prior to Jul y 23, 2001, it complies with Part 68 of the F ederal Communications Commission (FCC) rules. If the equipment was approved a fter that date, it complies with the Part 68 rul es and with the T echnical Requirements f or Connec[...]

62 Appendix Progr amming/testing of emer gency numbers If this product has memory dialing locations, you may choose t o store police, fir e department and emergency medical service t elephone numbers in these locations. If you do, please keep three things in mind: We r ecommend that you also write the telephone number on the dir ectory card (if app[...]

63 Appendix P art 15 of F C C rules Some telephone equipment generat es, uses, and can radiate radio-fr equency energy and, if not installed and used properl y, may cause int erference to r adio and television rec eption. This product has been tested and found t o meet the standards for a class B digital devic e, as specified in part 15 of the FCC [...]

64 Appendix Limit ed warr anty The A T&T brand is used under license - any repair , replacement or warranty service, and all questions about this product should be dir ected to: In the United Stat es of America, call 1 (800) 222-3111 or visit www .telephones.at t.c om ; in Canada, call 1 (866) 288-4268 . What does this limited warr anty cover? [...]

65 Appendix How do you get warr anty service? T o obtain warranty service in the Unit ed States of America, visit www .t elephones.at t.com or call 1 (800) 222-3111 ; in Canada, please dial 1 (866) 288-4268 . NOTE: Bef ore calling for service, please r eview the user’s manual. A check of the PRODUCT controls and f eatures might save you a service[...]

66 Appendix T echnical specifications Operating temperat ure 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output AC6V 350mA REN 0.7B[...]

67 Appendix Inde x A AC power , 26 Announcement, 44–45 Answer a call, 21 Answering system, 42–51 Audible message alert, 17 Audio assist, 24 C Caller ID, 34–36 Caller ID special messages, 36 Call history , 36–41 Call history setting, 15 Call interc ept, 49 Call screening, 49 Call screening setting, 17 Call waiting, 25 Chain dialing, 22 Chara[...]

68 Appendix Inde x Q Quick ref erence guide, 2–3 R Recor ding time, 42 Redial, 23 Remote ac cess, 50–51 Remote ac cess code, 17 Remote ac cess wallet card, 69 Remote c ommands, 50 S Screen angle, 8, 11, 13 Screen icons, 5 Speakerphone, 21 Speed dial, 27 T T abletop installation, 11 T echnical specifications, 66 T elephone installation, 7 T empo[...]

Appendix R emot e acc ess wallet car d The wallet card bel ow lists the commands needed to contr ol your answering system fr om any touch-tone t elephone. Fold her e. Cut along dotted line. Action R emote command Play all messages ..................... 1 Play new messages .................. 2 Delete the message ................. 3 (during message p[...]

Audio assist™ and Message guard™ ar e trademarks of Advanced American T elephones. © 2009 Advanced American T elephones. All Rights Reserved. A T&T and the A T&T logo are tr ademarks of A T&T Intellectual Pr operty licensed t o Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 4 A T&T 09/09. www .t e[...]