ADIC FastStor Mass Storage Device manual

Installation and Operating Guide Fast Stor[...]

ii Copyright Notice © Copyright ADIC 1997, 1998, 1999 The information contained in this documen t is subject to change without notice. This document contains proprietary information which is protected by copy right. All rights are reserved. No part of this docume nt may be photocopied, reproduced, or translated to anothe r language without the pri[...]

iii Copyright Notice (Europe) © Copyright 1997 ADIC Europe All rights reserved. No part of this document may be copied or reproduced in any form or by any means, without prior written permission of ADIC Europe, ZAC des Basses Auges, 1, rue Alfred de Vigny, 78112 – Fourqueux, FRANCE. ADIC Europe assumes no responsibility for any errors that may a[...]

iv Regulatory Notices FCC Notices (USA Only) This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with ra dio and television reception. This equipm ent has been tested a nd found to comply with the limits for a Class B[...]

Regulatory Notices v EN 55022 Compliance (Czech Republic Only) This device belongs to category B devices as described in EN 55022, unless it is specifically stated that it is a category A device on the specification label. The following applies to de vices in category A of EN 55022 (radius of protection up to 30 meters). The user of the device is o[...]

vi Regulatory Notices DECLARATION OF CONFORMITY according to EN 45014 Manufacturer’s Name: Advanced Digit al Informat ion Corporation Manufacturer’s Addres s: 11431 Willows Road ZAC des Basses Auges Redmond, Washington 98052 1, rue Alfred de Vigny USA 78112 Fourqueux, FRANCE declares, that the produ ct: Product (Produit, Erzeugnis): FastStor Mo[...]

Safety Notices Warnings This symbol should ale rt the user to the pr esence o f "dange rous volt age" insi de the produ ct that might cause harm or el ectri c shock. C A UTION R ISK OF ELECT R IC SHOCK DO NOT OPEN C A UTION : TO REDUCE T H ER I S KO FE L E C T R I C SHOCK, DO NOT REMOVE COVER (OR B A CK) . NO USER-SERVICE A BLE P A RTS IN[...]

viii Safety Notices Blank Page[...]

ix Table of Contents Copyright Notice .................................................................................................................................................................................. ii Copyright Noti ce (Eur ope) ......................................................................................................[...]

x Table of Contents Disabling AUTOCLEAN............................................................................................................ ........................................ 43 LOAD FIRM WARE .................................................................................................................. ............................[...]

xi Quick Start Guide This Guide … ❐ provides a quick guide for experts who are fam iliar with installing hardware and software.[...]

xii Quick Start Guide Follow these steps to quickly get started using your ADIC FastStor: Notes The following defaults have been set at the factory, an d in most cases, should not have to be changed. LDR SCSI ID: 1, DRV SCSI ID: 3 FastStor DLT 4000 Tape Density: 40GB FastStor DLT 7000 Tape Density: 70GB FastStor DLT8000 Tape Density: 80GB Operating[...]

Quick Start Guide xiii 3. Power up your FastStor by pressing the Power button. 4. Install data cartridges in slots 1 through 5 of your FastStor. LCD indicates 1-5 are loaded. Power Button[...]

xiv Quick Start Guide 5. Using the Mode Menu, move the cartridge from slot 1 to slot 6, and from slot 2 to slot 7. Pr e ss MODE b utton u ntil LO AD SLOT i s di sp laye d. Pr e ss SEL ECT butt on twic e . T a p e i n s lot 1 wi ll mo ve to slo t 6. R epeat ab ov e s t eps t o m ove t ape in slot 2 t o s l ot 7. 6. Install additional data cartr idge[...]

Quick Start Guide xv 7. Connect SCSI cable to rear of FastStor and to SCSI adapter on y our host computer. 8. Power up your host computer. 9. Verify your backup software. Your ADIC FastStor is ready for operation. SCSI Cable[...]

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1 Chapter Introduction This Chapter … ❐ provides a physical description of the switches, indicators and connectors on the front and rear panels of the external FastStor ❐ describes the drive and media used in the FastStor ❐ describes other requirements (additional hardware and/or softwa re) needed to utilize the FastStor ❐ provides a brie[...]

2 Introduction elcome to your ADIC FastStor (shown above). Your Fa stStor is a fully automated, high-performance, high- capacity, mass storage system. The FastStor is des igned to provide y ou with unattended, near-line and off-line data storage, archiving, backup, hierarchical storage management (HSM), and retrieval for low- and mid-range servers [...]

Introduction 3 Features ❐ Multi-function Operator Panel . The Operator Panel, located to the right , under the front door, employs a 1-line by 10- character liquid crystal display (LCD), a four-key keypad, and three LEDs to permit you to monito r and control the operations of your library. Specific areas of the LCD provide y ou with inform ation [...]

4 Introduction DLT Drives Your ADIC FastStor is equipped with a third-, or fourth-gen eration DLT drive. The DLT4000 a nd DLT7000 drives can read and write 2.6 GB, 6.0 GB, and 10.0 GB tape formats for 100% inte rchange compatibility with earlie r DLT drives. The DLT 8000 drive can read and write 10.0, 15.0, 20.0, a nd 35.0 GB tape formats for 100% [...]

Introduction 5 Switches and Indicators The following figures shows the switches and indicators lo cated on the front and rear panels of the FastStor. FastStor Series Rear Panel A C Pow er Connector Receptacle for AC power cord. SCSI Channel Connectors Connections for the interface cable that connect the unit with the host computer and/or to other d[...]

6 Introduction FastStor Series Front Panel Indicators Pow er LED (green) Illuminates when power is on. A ctivity LED (blinking amber) Indicates robotic and drive activity. A slow blinking interval indicates FastStor robotic activity and a fast interval indicates drive activity. Alarm LED (red) Illuminates whenever an error has occurred. LCD 1-line [...]

Introduction 7 The following illustration shows the layout of the LCD. The normal on-line message ( LdR REAdY ) is displayed on the top line. On-line, off-line, and error messages appear on this line. DC indicates that data compression is s e lected on the drive. WP indicates that a write-protected data cartridge is loaded into the drive. CT indica[...]

8 Introduction FastStor Series Operator Panel Keypad MODE Press this button to enter or exit off-line mode menus. NEXT Selects next item or value in the currently displayed menu. SELECT Causes the FastStor to execute the current menu (displayed on line 1 of the LCD). PREVIOUS Selects previous item or value in the currently displayed menu. POWER Pre[...]

Introduction 9 DLT Media The data cartridges used in the DLT drive are housed in 4-inch plas tic cases and employ ½ -inch metal particle tape. WRITE- PROTECT SW I T C H WRITE- ENABLED WRITE- PROTECT ED BAR COD E LAB EL ORANGE INDICA TOR DLT Data Cartridge The write-protect switch is used to prevent recording over exis ting data. To prevent recordi[...]

10 Introduction Other Requirements SCSI Host Adapter Your FastStor must be connected to either an integrated SCSI host or a separate SCSI interface (host adapter) card installed in the computer – either directly to the I/O connector on the card or as part of an existing SCSI chai n. The host adapter you choose w ill depend on your system requirem[...]

11 Chapter Hardware Installation This Chapter. . . ❐ explains the steps necessary to install and test your FastStor[...]

12 Hardware Installation For the most part, installation is simply a matter of checking all necessary SCSI connections , installing the application softw are (backup or otherwise) on the host computer, and applying power. The FastStor defaults set at the factory should be sufficient f or most applications. Unpacking and Inspecting Caution If the op[...]

Hardware Installation 13 Installing the SCSI Cable and Terminator Notes Make sure that the interface cable you are planning on using has the appropriate connectors on each end. The FastStor employs a 68-pin high-density SCSI connector on the rear panel. If your host computer’s SCSI connector is different from that on the FastStor , you will need [...]

14 Hardware Installation Connecting More than One FastStor If you are connecting more than one FastStor on the same SCSI ch annel, simply connect each unit to the previous unit with an additional shielded interface cable. It does not matter which SCSI connector on each FastStor you connect the interface cable t o. Make sure that you configure each [...]

15 Chapter Operation and Maintenance This Chapter. . . ❐ describes normal operating feat ures of your FastStor ❐ provides details on the media and drive head cleaning cartridge ❐ explains normal maintenance procedures[...]

16 Operation and Maintenance Normal Operations General Guidelines Once your FastStor and your choice of application software ar e installed and configured, you can automatically perform backup and restore operations through the application software. You do not need to intervene unless you need to replace cartridges. Always follow these general oper[...]

Operation and Maintenance 17 While the FastStor initializes, the LCD will appear as shown below. The Activity LED will blink slowly, and the Activity Bars w ill appear on the LCD. L r init At the completion of FastStor initialization, the drive will initialize and the LCD will appear as shown below. The Activity LE D will blink fast, and the Activi[...]

18 Operation and Maintenance Your FastStor consists of two SCSI de vices; the drive and the robotics. Depending upon your requirements, you may need to change the SCSI ID default settings for your installation. To ch ange the SCSI ID of the robotics and/or the drive, perform the following steps: ❐ Repeatedly press the MODE button on the Operator?[...]

Operation and Maintenance 19 Prepare and Install the Data Cartridges ❐ If necessary, unlock and open the front door to access the cartridge storage slots. ❐ Make sure that the write-protect switch is set appropriately on each cartridge. Slide the switch to the appropriate position by pushing it with your finger. WRITE -PROTEC T SWITCH WRITE-ENA[...]

20 Operation and Maintenance ❐ Install five additional cartridges into storage slots 1 through 5. ✔ Verify that the LCD now shows that slots 1 through 7 have tapes present. Close and Lock the Front Door Close the FastStor door, turn the key a quarte r-turn clockwise and remove it from the lock. ❐ Turn on the host computer power a nd launch th[...]

Operation and Maintenance 21 FastStor Modes The following diagram is a quick reference guide to the Modes described on the next few pages. Mode 1A (When drive empty ) LOAD DRV SRC SLOT N Mode 1B (When tape in drive) EJECT DRV DST SLOT N Mode 2 LOAD SLOT SRC SLOT n Mode 3 EJECT SLOT SRC SLOT N Mode 4 EJECT PCKR DST SLOT N Mode 5 DENSITY FMT 2_6 FMT [...]

22 Operation and Maintenance ❐ To access any of the Modes, press the MODE button repeatedly until the LCD displays the desired mode on line 1. Notes It is only possible to scroll forward through the Mode choice s. If you pass the mode you desire, continue to press the MODE button until the mode you desi re is again displayed on the LCD. While acc[...]

Operation and Maintenance 23 ❐ Use the NEXT or PREVIOUS button to scroll through the slot choices. Press SELECT when the slot you wish to load is displayed. L r rea y 2 3 4 5 6 7 Your FastStor will load the desired tape into the drive. After completing the task, the FastStor will return to LdR REAdY , and the slot number of the tape in the drive [...]

24 Operation and Maintenance When your FastStor has completed the command, it will return to LdR REAdY. L r rea y 1 2 3 4 5 6 7 Mode 2 – LOAD SLOT Mode 2 causes the FastStor to load slot 6 from slot 1, or slot 7 from slot 2. Note If slots 6 and 7 already have cartridges, Mode 2 is not selectable on the LCD. ❐ Place a cartridge in slot 1 if load[...]

Operation and Maintenance 25 Mode 3 – EJECT SLOT Mode 3 causes the FastStor to move a tape from slot 6 to slot 1, or from slot 7 to slot 2. Note If the source slot is empty, or the de stination slot is full, se lecting EJECT SLOT will cause a blinking RESELECT to appear on the LCD. The blinking RESELECT indicates that you attempted to select an i[...]

26 Operation and Maintenance Mode 4 – EJECT PCKR Mode 4 causes the FastS tor to eject a tape left in the Medi a Picker at power down to any empty destination slot. Notes A tape will normally not be left in the Picker at power down. Executing EJECT PCKR Mode when the Media Picker does not have a tape will result in PCKR EMPTY and a large E (indica[...]

Operation and Maintenance 27 Mode 5 – DENSITY Mode 5 is used to set the density format of the data cartridge tape. All previ ously unformatted DLTtape III, DLTtape IIIXT, and DLTtape IV data cartridges can be formatted to the densities shown in the following table. Drive Mode l Data Cartridge Cartridge Density (native mode) Cartridge Density (com[...]

28 Operation and Maintenance Notes Attempting to select Mode 5 when the drive is empty will result in a NO TAPE error message appearing on the LCD. Press MODE to return the FastStor to LdR REAdY . If a NOT LOAdEd error message appears on the LCD when pressing SELECT , the current tape has not completed loadin g. Press MODE to clear the error and re[...]

Operation and Maintenance 29 ❐ Press SELECT to choose the FastStor robotics. The LCD will appear as shown (X is the current ID of the robotics.): L r I x 2 3 4 5 6 7 ❐ Press NEXT or PREVIOUS button to scroll through the ID choices. Press SELECT when the desired ID is displayed. The LCD will appear as shown: rv scsi 2 3 4 5 6 7 ❐ Press SELECT [...]

30 Operation and Maintenance Normal Maintenance Cleaning the Drive Head Keeping a drive clean is the single most important requirement for achieving and maintaining supe rior performance. Cleaning the head should always be performed as the first step if the CT field appears on the LCD. The tape head may be cleaned once a month, or when the CT field[...]

Operation and Maintenance 31 The following table tells you when to use the cleaning tape: If . . . It means . . . You should . . . 1. The CT field appears on the Operator’s Panel LCD The drive head needs cleaning or the tape is bad Use the cleaning tape to clean the drive head. When cleaning is complete, log the cleaning onto the label. 2. A data[...]

32 Operation and Maintenance Cleaning the Enclosure The outside of the enclosure can be cleaned with a damp towe l. If y ou use a liquid all-purpose cleaner, apply it to the towel. Do not directly spray the enclosure .[...]

33 Chapter Troubleshooting and Diagnostics This Chapter … ❐ contains some general suggestions to aid you in solving problems – should you ever run into them. ❐ includes information on error code s and the built-in diagnostics.[...]

34 Troubleshooting and Diagnostics Installation Problems Usually, problems encountered during the installation of your Fast Stor are caused by improper SCSI bus configuration, applicati on software configuration errors or by an OS that has not been correctly configured. If the application software that you are atte mpting to use is not communicatin[...]

Troubleshooting and Diagnostics 35 iag menu 2 3 4 5 6 7 The following functions are available under the dIA G MENU : dSP FW When executed, this function displays the revisi on of the operating firmware used by FastStor microprocessors and the drive. SIGN ON Use this function if your application softwa re does not support FastStor, but does support [...]

36 Troubleshooting and Diagnostics 2 3 4 5 6 7 ❐ Press the SELECT button to display the firmware revision for the Fa stStor. The LCD will appear as shown (NNNN is the revision number of the firmware.): l fw NNNN 2 3 4 5 6 7 ❐ Press NEXT to access the dSP dRV FW sub-function. The LCD will appear as shown: sp rv fw 2 3 4 5 6 7 ❐ Press the SELEC[...]

Troubleshooting and Diagnostics 37 ❐ Press NEXT to access the dSP MTN FW sub-function. The LCD will appear as shown: sp mtn fw 2 3 4 5 6 7 ❐ Press the SELECT button to display the firmware revision for the Mo tion firmware. The LCD will appear as shown (NN is the revision number of the firmware.): mtn fw NN 2 3 4 5 6 7 ❐ Press NEXT to access [...]

38 Troubleshooting and Diagnostics ❐ Press NEXT to access the dSP bT FW sub-function. The LCD will appear as shown: sp T fw 2 3 4 5 6 7 ❐ Press SELECT to display the firmware revision for the boot firmware . The LCD will appear as shown (NNNN is the revision number of the frimware.): t fw NNNN 2 3 4 5 6 7 ❐ Press SELECT to return the FastStor[...]

Troubleshooting and Diagnostics 39 continue this process until the volume is full. It is important to note that while in Sequential-Access mode, the FastStor robotics is not logically connected to the SCSI bus and does not respond to SCSI commands. ❐ After entering the dIAG MENU , press the MODE button until CHG MOdE appears on the LCD: Chg mo e [...]

40 Troubleshooting and Diagnostics ❐ After entering the dIAG MENU , press the MODE button until CYCLE TEST appears on the LCD: Cycle TEST 1 2 3 4 5 6 7 ❐ Press SELECT to initiate the CYCLE TEST function. The following will appear on the LCD: CycleS 1 2 3 4 5 6 7 ❐ Press the NEXT button to cycle through the number of desired cy cles. ❐ Press[...]

Troubleshooting and Diagnostics 41 ❐ Press the SELECT button to begin the drive head cleaning process. The LCD will display the following blinking message: Ct 2 (Sel) 2 3 4 5 6 7 ❐ If necessary, place a cleaning tape in slot 2 then press SELECT . FastStor will move the cleaning tape to the drive and cleaning will begin. During cleaning the foll[...]

42 Troubleshooting and Diagnostics AUTOCLEAN The AUTOCLEAN function is for use with application software that does not support automated cleaning of the drive head. Applications that support automated cleaning manage tape location and use, including that of the cleaning cartridge. Do not use the AUTOCLEAN function if your application software suppo[...]

Troubleshooting and Diagnostics 43 Notes If, when you press SELECT, slot 7 is full, FastStor will return a dEST FULL error message and AUTOCLEAN will not be enabled. In this instance, use the UNLOAD SLOT mo de to empty slot 7 first, then enable AUTOCLEAN. If you wish to abort while enabling the AUTOCLEAN func tion, before placing the cleaning cartr[...]

44 Troubleshooting and Diagnostics 2 3 4 5 6 7 ❐ Press the SELECT button to access the AUTOCLEAN function. The following message will be displayed on the LCD: AC OFF 3 4567 ❐ Press the SELECT button to disable the AUTOCLEAN function. FastStor will move the cleaning cartridge from slot 7 to slot 2. The following blinking message will be displaye[...]

Troubleshooting and Diagnostics 45 2 3 4 5 6 7 ❐ Press the SELECT button to access the first event. Th e display will appear as shown: frt pk ct 2 3 4 5 6 7[...]

46 Troubleshooting and Diagnostics ❐ Press SELECT again to return the number of times that FastStor has picked a cartridge from any of the front slots. The display will appear similar to the following: (000000XX) 2 3 4 5 6 7 ❐ Press NEXT to access the next event. The events that FastStor keeps track of are listed below: Front Pick Cartridge Fro[...]

Troubleshooting and Diagnostics 47 ❐ If not already installed, place a FU P tape in slot 2 then press SELECT . If you press SELECT before placing t he FUP tape in slot 2, UPG dRV FW will appear m omentarily on the LCD and then th e blinking CT 2 (SEL) message will reappear. The drive will be placed in a “prepare for firm ware upgrade via tape?[...]

48 Troubleshooting and Diagnostics FastStor Error Messages If, during operation of your FastStor an error occurs, the Fast Stor will halt the current operation and an error message will b e displayed on the LCD. In all cases, after removing the cause of the problem, cycle power on your FastStor and try the last oper ation again. Error Message Listi[...]

Troubleshooting and Diagnostics 49 Environmental Considerations For best performance of your FastStor, and to minimize the chance of condensation, please observe the following guidelines: ❐ Install your FastStor on a level surface. Do not place FastStor on a carpeted surface. ❐ If you expose cartridges to temperatures outside the opera ting lim[...]

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51 Appendix Specifications This Appendix … ❐ contains specification information on the FastStor and the DLT drive.[...]

52 Specifications Drive : Type: FastStor DLT 4000 — Quantum ® model DLT4000 FastStor DLT 7000 — Quantum ® model DLT7000 FastStor DLT 8000 — Quantum ® model DLT8000 Data Capacity: (compressed mode) Up to 40 GB per 1800 ft cartridge (DLT4000) Up to 70 GB per 1800 ft cartridge (DLT7000) Up to 80 GB per 1800 ft cartridge (DLT8000) Data Transfe[...]