ActionTec Wireless DSL Gateway GT704WG-QW04 manual

Wireless DSL Gateway M o del # : GT70 4 W G- Q W0 4 F i r m w a r e V ersion : Q W04-3.60.2.0.6.3-GT70 4 - W G U s e r Ma n u a l V er 1. 0 Solutions for the Digital Life ™[...]

i T able of C on tents 1 Introduction 1 P ack age Contents 1 Minimum Sy stem Requirements 1 F eatures 2 Getting to Know the Gateway 3 T echnical Support 6 2 P er forming a Basic S etup 9 Basic Setup 9 Changing the User Name and Passw ord 11 3 Setting Up Static IP A ddress 13 Configuring for a Single Static IP A ddress 13 Configuring for a Block of [...]

ii Actiontec DSL Gatewa y User Manual ii DSL S ettings 54 Restore Default S ettings 55 Upgrade Firmware 55 7 T roubleshooting 57 A Referenc e 61 Locating Computer Information 61 Locating Windows Operating System Files 62 B Static IP Address on the Comput er 65 Windows 98 SE 65 Windows Me 68 Windows 2000 71 Windows XP 75 C C omputer Securit y 79 Com[...]

1 Intr oduc tion Th an k y ou f or pur c has in g th e A cti on te c 54 Mbp s W i re les s DS L Ga t ewa y . Th e Ga te wa y is the sim pl es t wa y t o c on ne ct c om pu te rs to a h igh- sp eed br oad ba nd c on - ne cti on . Thi s e asy -t o- us e pr od uc t is pe rfe ct fo r th e o ffi c e or sma ll b us ine ss . If y ou wa nt t o ta k e y ou [...]

2 Actiontec DSL Gatewa y User Manual 3 Chapter 1 Introduction c on nec tio n s M ic r os of t W i nd o w s 98 S e c o n d E di t i o n ( SE ) , W i nd o w s M il l e n n i um E d i t io n ( M e) , W i nd o w s NT 4 .0 , W i n d o w s 200 0, W in d o ws XP , M ac O S 7. 1+ , M ac O S 8. 0+ , M ac O S 9. 0+ , o r M a c O S X +  N ote : U SB L AN p[...]

2 Actiontec DSL Gatewa y User Manual 3 Chapter 1 Introduction DN S r ela y su ppo rt s P AP /CH AP au th en tic ati on , ad min is tra ti ve pas sw or d s th ro ugh T el net and HTT P s 64 -, 12 8 -, and 256 -b it W EP / WP A wi re le ss L AN s ecu rity s C om pli an t wit h IE EE 8 02. 3 E the rn et s tan da rd s 10 /1 00 B ase -T Eth er net port [...]

4 Actiontec DSL Gatewa y User Manual 5 Chapter 1 Introduction F ront Panel Th e fr o nt p an el o f the Gat ew a y fe at ur es nin e li ght s: P o w er , DSL , In t ern et, E the rn et ( 4), USB , and W ir el es s. Po wer Light Th e P ow e r li ght di sp la ys the Gat e wa y’ s cu rr ent st atu s. I f the P o w er l igh t glo w s st ea di ly gr e[...]

4 Actiontec DSL Gatewa y User Manual 5 Chapter 1 Introduction USB Light Th e US B li ght il lu min at es whe n th e Ga te wa y is co nn ect ed via i ts U SB po rt. Wireless Light Th e W ir e les s li ght ill um ina t es wh en the Gat ew a y is act iv at ed fo r wir e les s us e. Rear Panel Th e r ea r pa nel of th e Ga te wa y c on tai ns sev e n p[...]

6 Actiontec DSL Gatewa y User Manual 7 Chapter 1 Introduction Reset Switch De pr es si ng th e R es et swi tc h f or on e o r tw o se c on ds wi ll po w er cy cl e th e G at ew a y (s im ila r t o un pl ug ging an d th en p lu ggi ng i n th e Ga te wa y’ s P o we r c or d) . T o r es to re th e Ga te wa y’ s fa ct ory d ef aul t se tti ng s, de[...]

6 Actiontec DSL Gatewa y User Manual 7 Chapter 1 Introduction  N ote : B ef or e at t emp ti ng a n y of th e abo v e, mak e su re ac ce ss t o th e I nt ern et is a va il abl e. Adv anced Fea ture Suppor t Q w e s t D S L t e c h n i c a l s u p p o r t p r o v i d e s t h e f o l l o wi n g a d v a n c e d f e a t u r e s u p p o r t f o r t h[...]

8 Actiontec DSL Gatewa y User Manual s Mi cr os of t In t ern et C on ne cti on Sh ari ng ( ICS ) s A dv anc e d LA N c on fi gur ati on with mul ti ple co mp ut er s s N on -A ctio nt ec -p r ovi de d net w ork car d /E the rn et c abl e in st all at ion , c on fig u- ra tio n, or tr ou ble sh oot in g s Co mm er ci al f ir ew all sof tw ar e c on[...]

9 P er forming a Basic S etup Th is c hap te r is a gu id e th ro ugh a ba sic set up of th e Ga te wa y . Th e Ba sic Set up in cl ud es ins tru cti on s on ho w t o c on nec t th e Ga te wa y t o t he I SP an d c ha ngin g t he us er nam e an d pa ss wo r d all o win g ac c ess to the W eb Co nfi gu rat io n sc re en s. T o co mp let e a ba si c [...]

10 Actiontec DSL Gatewa y User Manual 11 Chapter 2 Performing a Basic Setup 3. F ol lo w th e in st ruct io ns in the “ Se t U p/ Co nf ig ura tio n ” sc re en , the n c lic k Begin Basic Setup . 4. I n th e ne xt wind o w , fol lo w t he o n- scr ee n i nst ruc tio ns , th en c li ck N ext . 5. I n th e ne xt scr ee n, ind ic at e wh eth er th[...]

10 Actiontec DSL Gatewa y User Manual 11 Chapter 2 Performing a Basic Setup 6. Cl ic k Sav e and Restart in t he “ Sa v e an d R es ta rt” sc re en . 7. Th e “ Co ngra tu la tio ns ” scr ee n a ppe ar s. Th e Ga te wa y i s su cc e ssf ul ly c on fi gu re d. Th e P ow e r li ght fl as hes rap idl y wh il e th e Ga te wa y r es ta rts, the n[...]

12 Actiontec DSL Gatewa y User Manual 2. Th e “ Ch ang e A dm in U se rna me /P ass wo r d” scr ee n a ppe ar s. En t er a new us er nam e (o pt io nal ) in the “ N ew U se rna me ” te xt bo x, the n a pa ss wo rd in th e “N ew P ass w or d” te xt bo x. R e-e nt e r th e pa ssw o rd in t he “R e- en te r N e w P ass wo r d” te x t b[...]

13 Setting Up Sta tic IP Addr ess Th is c hap te r d eta il s ho w t o s et up the Ga te wa y wi th a st ati c IP add r ess . Th e fi rst se cti on exp la in s th e c onf ig ura ti on u sin g a s in gle s tat ic IP ad dr es s; the sec o nd s ec- ti on e xpl ai ns t he c on fig ura ti on u si ng a bl oc k of st ati c IP ad dr es ses . C onfiguring f[...]

14 Actiontec DSL Gatewa y User Manual 15 Chapter 3 Setting Up Static IP 3. I n th e “S et U p/C o nfi gu rat ion ” sc re en , sel ect Alternat ive Setup fr om th e me nu on th e le ft sid e.[...]

14 Actiontec DSL Gatewa y User Manual 15 Chapter 3 Setting Up Static IP 4. Th e “ A ct ion t ec DS L Ga t ewa y Set up P ag e ” scr ee n a ppe ar s. U s in g th e In t ern et Se rvic e P r ovi de r ( I SP ) wo rk she et , en te r th e fo ll owi ng in fo rma ti on: IS P P r ot oc ol (se lec t RFC1483 Bridged , RFC1483 Rout ed , PPP o A , or PPP [...]

16 Actiontec DSL Gatewa y User Manual 17 Chapter 3 Setting Up Static IP 5. Sc r oll do wn t o th e “ I P Co nf ig ura tio n ” sec tio n o n th e A cti on te c DS L Ga te wa y Se tu p P a ge s cr ee n, cl ic k on the cir c le ne xt to “ St ati c, ” and en te r th e IP ad dr es s ob ta ine d fr o m th e IS P w ork sh eet in th e IP t ex t bo [...]

16 Actiontec DSL Gatewa y User Manual 17 Chapter 3 Setting Up Static IP 9. On c e th e Ga te wa y r es ta rts, re tur n t o th e Se tup /C on fi gur ati on scr ee n a nd se le ct Change A dmin P assword f ro m th e me n u on the lef t si de . 10. Th e “C ha ng e A dmi n U se rna me /P ass wo r d” sc r een ap pea rs . Ent e r a ne w us er nam e [...]

18 Actiontec DSL Gatewa y User Manual 19 Chapter 3 Setting Up Static IP C onfiguring for a Block of Static IP Addr esses T o se t up th e Ga te wa y to us e a b loc k o f sta tic IP a ddr e sse s:  N ote : T o c om pl et e th is pr o ce du re , y ou m us t ha v e a cc es s t o th e I nt ern et Se rvic e P r ovi de r ( I SP ) worksheet. If no w o[...]

18 Actiontec DSL Gatewa y User Manual 19 Chapter 3 Setting Up Static IP 4. Cl ic k Beg in Ad vanced Setup . 5. Th e “ Co nf igu rin g th e A dv anc e d Set ti ngs ” scr ee n a ppe ar s. Se lec t W AN IP Addr ess fr o m th e me nu on t he le ft si de .[...]

20 Actiontec DSL Gatewa y User Manual 21 Chapter 3 Setting Up Static IP 6. Se lec t “ Obta in an IP A dd re ss th ro ugh PPP o A , ” se lec t “U nn um be re d M od e, ” th en ent e r th e gat e wa y a nd s ub net mas k ad dr es se s as sig ned by th e IS P in the “ Ga te wa y A dd re ss ” an d “U nn um be re d S ubn et M as k ” te x[...]

20 Actiontec DSL Gatewa y User Manual 21 Chapter 3 Setting Up Static IP 9. I n th e “ DH CP Se rve r C on fi gur ati on ” scr ee n, sel ect “ St ati c” f ro m th e “ D NS ” op tio ns nea r th e c en te r o f the scr ee n, the n e nt er th e DN S Se rve r IP ad dr es se s as sig ned by the ISP in the app r op ria te te xt bo x e s.  N[...]

22 Actiontec DSL Gatewa y User Manual 13. Th e “C ha ng e A dmi n U se rna me /P ass wo r d” sc r een ap pea rs . Ent e r a ne w us er nam e (o pt io nal ) in the “ N ew U se rna me ” te xt bo x, the n a pa ss wo rd in th e “N ew P ass w or d” te xt bo x. R e-e nt e r th e pa ssw o rd in t he “R e- en te r N e w P ass wo r d” te x t[...]

23 # C onfiguring A dv anc ed S ettings T h is c ha p t e r c o n t a i ns i n f o r ma t i o n c o n c e rn i n g t h e ad va n c e d c o n f i gu r a ti o n o p t i on s o f t h e Ga t ew a y , s u c h as w i r e le s s s e t ti n g s, r e m o t e m an a g e m e nt , a nd W eb s i t e b l o c ki n g . Acc essing Adv anced Settings T o ac c ess th[...]

24 Actiontec DSL Gatewa y User Manual 25 Chapter 4 Configuring Adv anced S ettings 4. I n th e ne xt scr ee n, re ad t he r ec om me nda ti ons . T o pe rfo rm an adv an ce d se tu p on the Ga te wa y , cl ic k Beg in Advanc ed S etup . 5. Th e “ Co nf igu rin g th e A dv anc e d Set ti ngs ” scr ee n a ppe ar s. T o ch ec k al l th e set - ti [...]

24 Actiontec DSL Gatewa y User Manual 25 Chapter 4 Configuring Adv anced S ettings  N ote : S om e D SL pr ovi d er s u s e PP P o E /P PP oA to e st ab li sh c om - m un ic at io n wit h a n e n d u se r . I f un su r e a bo ut wh ic h co n ne ct io n i s p r es en t, c he ck wit h th e I nt e rn et Se rvi ce P r o vid e r ( IS P) be fo r e c o[...]

26 Actiontec DSL Gatewa y User Manual 27 Chapter 4 Configuring Adv anced S ettings Obtain an IP Address through PPPoE or PPPoA Se lec t on e o f the se op ti ons to all ow th e Ga te wa y t o us e th e P oi nt -t o- P o int ov e r E the rn et ( PPP oE ) or P o int -t o- P oin t o v er A TM ( PPP oA ) pr ot o co l. “ B roadband Connection v ia PPP[...]

26 Actiontec DSL Gatewa y User Manual 27 Chapter 4 Configuring Adv anced S ettings Encapsulation (PPPoA only) S e l e c t o n e o f t h e e n c a p s u l a t i o n o pt i o n s , b a s e d o n i n f o r m a t i o n r e c e i v e d f r o m t h e I S P . Save & A pply C l i c k t h i s b u t t o n t o s a v e a n d a p p l y t h e c h a n g e s m[...]

28 Actiontec DSL Gatewa y User Manual 29 Chapter 4 Configuring Adv anced S ettings Specify a Static IP Address Se lec t th is op ti on if the ISP servi ce is c o nfi gu re d t o us e RF C 14 83 B rid ge d or R ou te d us in g a st at ic I P A dd re ss . En te r th e IP Addr ess , Subnet Mask , an d Default Gatewa y Address p ro vi ded by the ISP in[...]

28 Actiontec DSL Gatewa y User Manual 29 Chapter 4 Configuring Adv anced S ettings Unnumbered Mode/VIP M ode I f a bl oc k of pub li c st at ic I P add r ess es was pur c ha sed fr om th e IS P , se lec t U nnumbered Mode b y cl ic ki ng i n th e ap pr o pri at e c hec k bo x. Th en , ent e r th e IP A ddress and Subnet Mask in t he “ Ga te wa y [...]

30 Actiontec DSL Gatewa y User Manual 31 Chapter 4 Configuring Adv anced S ettings T o act i vat e t he wi re le ss “ ra dio ” of th e Ga te wa y , cl ic k in the cir c le ne xt to “ On . ” T o tu rn i t of f, cl ic k in the ci rc le ne xt to “ Of f. ” ESSID ESSID is th e ne tw or k na me a ssi gne d t o th e wir el es s ne tw ork . Th [...]

30 Actiontec DSL Gatewa y User Manual 31 Chapter 4 Configuring Adv anced S ettings WEP A ct iv at ing WEP and cl ic kin g N ext in t he W i re le ss S ett ing s sc r een ge ner at es th e “ W EP K ey” scr e en. H er e, th e au th en tic at ion type, en crypti on lev el , an d WE P k eys ar e en te r ed t o a cti va te WEP (W i re d Eq ui va le [...]

32 Actiontec DSL Gatewa y User Manual 33 Chapter 4 Configuring Adv anced S ettings 2 56 - bi t W EP 2 56 - b it W EP r e qu i r e s o n e k ey , c o mp r is i ng 2 9 h e x ad e ci m al p a ir s . A h e xa d ec i ma l d ig it c o n si s ts o f al p h an u m er ic c h a ra ct e r s r a ng in g fr om 0 -9 o r A - F . An e x am p le o f a 25 6 - b i t [...]

32 Actiontec DSL Gatewa y User Manual 33 Chapter 4 Configuring Adv anced S ettings W P A A ct i va t in g WP A ( W i- Fi P ro te ct ed A c c ess ) an d c lic ki ng Next in t h e W ir el e ss S et t in gs s c r ee n g en e ra t e s t h e “ W ir e les s WP A Set tin gs ” s cr e e n. Th er e a re tw o le ve ls of WP A . The “ G r oup K ey In te [...]

34 Actiontec DSL Gatewa y User Manual 35 Chapter 4 Configuring Adv anced S ettings Wir eless MAC Authentication Se lec tin g W ireless MA C A uthentication in t he “ A dv anc ed Set ti ngs ” scr ee n g ene r - at es the “W ir el ess MA C A ut hen ti cat io n ” scr ee n. Th is fe at ur e al lo ws the use r t o c on tr ol the W ir ele ss LAN [...]

34 Actiontec DSL Gatewa y User Manual 35 Chapter 4 Configuring Adv anced S ettings 802.11b/g Mode A c c ess to the Gat e wa y’ s ne tw or k ca n be r es tri ct ed t o wir e les s c lie nt s us in g ei the r th e 80 2.1 1 b or 8 02. 11 g wir ele ss ada pt er s. Cl ic k on the do wn a rr ow ne xt t o th e t ex t bo x an d se lec t th e de si re d o[...]

36 Actiontec DSL Gatewa y User Manual 37 Chapter 4 Configuring Adv anced S ettings DHCP Ser ver Configur ation C l i ck in g N e x t in t he “ D H C P Se rv e r ” s cr e en g en e r a t e s th e “ D H C P S e rv e r S et t i n gs ” s c r e en . C h a n g e IP a d d r e s s ra n g e a n d DN S s e rv er i n f o r ma t i o n h er e . Beginnin[...]

36 Actiontec DSL Gatewa y User Manual 37 Chapter 4 Configuring Adv anced S ettings Ser vices Blocking Se lec tin g Ser v ices Blocking in the “ A dv anc e d Set ti ngs ” scr ee n g en era te s th e “ Servi ce s B loc ki ng ” sc re en . T o mo dif y I nt er net pri vil ege s (W eb , FT P , N e wsgr o ups , et c. ) fo r t he c om pu te rs on [...]

38 Actiontec DSL Gatewa y User Manual 39 Chapter 4 Configuring Adv anced S ettings W ebsite Block ing Se lec tin g W ebsite Blocking in th e “ A dv an ce d Se tti ngs ” scr ee n g ene ra te s th e “ W ebs it e B loc ki ng ” sc re en . Thi s f eat ur e e na ble s th e G at ewa y to blo ck W eb sit es to al l c om put e rs on the net wo rk . [...]

38 Actiontec DSL Gatewa y User Manual 39 Chapter 4 Configuring Adv anced S ettings  N ote : B ef or e R e mot e M a nag em en t ca n be acti va t ed, the adm in - is tra to r pa ss wo r d mu st be se t. T o do thi s, go to the Set up sc re en an d se le ct C han ge A d min P as sw or d . F oll ow the in stru cti on s in th e su bs eq ue nt s cr [...]

40 Actiontec DSL Gatewa y User Manual 41 Chapter 4 Configuring Adv anced S ettings Cl ic ki ng A dvanced br ing s up the “ A dv anc ed P o rt F orw ar d” sc re en . I n th is sc re en , th e us er ca n al lo w o nly ce rta in I P ad dr es se s t o ac c ess fo rwar d ed po rts . Ent e r th e po rt ran ge of th e fo rwa r ded port s in the “ R [...]

40 Actiontec DSL Gatewa y User Manual 41 Chapter 4 Configuring Adv anced S ettings M W arning : The DMZ ho st c om put e r wil l be v uln era bl e t o c om - pu t er h ac ke rs on th e I nt ern et wh ile in D MZ m ode . F irewall Se lec tin g Firewall i n th e “ A dv anc e d Set ti ngs ” scr ee n g en era te s th e “F ir ew all Se cu rity Le [...]

42 Actiontec DSL Gatewa y User Manual 43 Chapter 4 Configuring Adv anced S ettings NA T (Network Addr ess T ranslation) Se lec tin g N A T in t he “ A d van c ed Se tt ing s ” scr ee n g en era te s th e “ N A T ” sc re en . The Ga te wa y ’ s ba si c fi re wa ll se cu rity is ba se d on N A T . Di sa bli ng N A T al lo ws the co m- pu t [...]

42 Actiontec DSL Gatewa y User Manual 43 Chapter 4 Configuring Adv anced S ettings IP QoS Setting Se lec tin g IP QoS Se tting in t he “ A d van c ed Se tt ing s ” scr ee n g en era te s th e “I P Qo S Se tti ng ” scr ee n. In th is sc re en , th e us er ca n pr ior iti ze ce rta in type s of tra ffi c ( i.e ., v oi ce da ta) ov e r no rma [...]

44 Actiontec DSL Gatewa y User Manual 45 Chapter 4 Configuring Adv anced S ettings Priority Se lec t ei th er “H i gh ” or “N orm al ” fo r th e pri ori ty l ev el o f the type o f da ta tra ff ic be in g c onf ig ur ed . Prot ocol Se lec t th e da ta pr o to co l type bei ng c o nfi gu re d he r e. C lic k o n th e do wn arr o w t o r ev e[...]

44 Actiontec DSL Gatewa y User Manual 45 Chapter 4 Configuring Adv anced S ettings T elnet Timeout Setting Se lec tin g T elnet Timeout S etting in the “ A dv an ce d Set ti ngs ” scr e en g en era te s th e “T el ne t T im eou t Se tti ng ” scr ee n. In th is sc r een , se lec t th e am ou nt o f idl e ti me be fo r e a t eln et se ss ion [...]

46 Actiontec DSL Gatewa y User Manual This page lef t intentionally blank.[...]

47 Vie wing the G atewa y ’ s St atus T h is c ha p t e r c o n t a i ns i n f o r ma t i o n a bo u t c h e c k in g t h e s t at u s o f t h e G a t e wa y , s u c h a s wi r el e s s s et t i n gs , r e m o t e m a na ge m e n t , an d W eb s it e bl o c k i ng . Acc essing Status T o ac c ess th e St atu s sc r een s, fol lo w t hes e in str [...]

48 Actiontec DSL Gatewa y User Manual 49 Chapter 5 Viewing the Gatew ay’ s Status C urrent Status A ft er se lec tin g S tat us in the Ma in M en u sc r een , th e “ C urr en t St at us ” sc r een ap pe ars , di sp la yin g ma n y o f the Gat ew a y’ s se tti ngs . N o s ett in gs (o th er th an c on - ne cti ng or dis c on nec tin g fr o m[...]

48 Actiontec DSL Gatewa y User Manual 49 Chapter 5 Viewing the Gatew ay’ s Status W AN - Subnet Mask Di sp la ys the sub ne t ma sk ad dr es s th e IS P as sig ned to the Gat ew a y . W AN - G atew ay Di sp la ys the gat ew a y ad dr es s (f or the IP ad dr es s an d s ubn et ma sk ) th e IS P as sign ed t o th e Ga te wa y . W AN - DNS #1 & [...]

50 Actiontec DSL Gatewa y User Manual 51 Chapter 5 Viewing the Gatew ay’ s Status W AN Status Se lec tin g W AN Status ge ner at es th e “ W AN S tat us ” scr e en. Thi s sc r een dis pl a ys on o v ervie w of th e Ga te wa y’ s W AN ( wide ar ea net wo rk ) co nn ect io n.[...]

50 Actiontec DSL Gatewa y User Manual 51 Chapter 5 Viewing the Gatew ay’ s Status LAN Status Se lec tin g LAN Status gen er at es t he “ LA N St at us ” sc re en . Thi s sc r een di spl a ys on o v ervie w of th e Ga te wa y’ s L AN ( loc al ar ea net wo rk ) c on nec tio ns . DHCP User List Se lec tin g DHCP User List ge ne rat es th e “[...]

52 Actiontec DSL Gatewa y User Manual IP QoS T raffic Status Se lec tin g QoS Status ge ne rat e s th e “ IP Q o S T ra ff ic St at us ” sc re en . Thi s sc r ee n di sp la ys the QoS co fi gu rat ion set ti ngs (se e “ IP QoS M ana ge me nt ” on pag e 45 fo r mo r e in fo rma tio n) . NA T T able Se lec tin g N A T T able ge ne rat es th e[...]

53 U sing Utilities T o ac c ess th e Ga te wa y’ s W eb- bas ed Ut il iti es o pti on s, se le ct Utilities fr o m th e “M a in M en u ” scr ee n. The “ U til it ies ” sc r een app ea rs. F r om t his sc re en , the W eb act ivi ty lo g ca n be vie we d, th e DS L se tti ngs ch ang ed , th e Ga te wa y ’ s fa ct ory de fa ul t se tti n[...]

54 Actiontec DSL Gatewa y User Manual 55 Chapter 6 Using Utilities Aut o Refresh T o se t th e W eb A ct ivi ty L og s cr ee n t o au to ma tic al ly r e fr es h at c erta in int e r va ls , act i- va te the cir c le ne xt to “ A u to Re fr e sh E ve ry” at the bot to m o f the W eb A c ti vity L og sc r een , th en en t er a ti me va lu e (i n[...]

54 Actiontec DSL Gatewa y User Manual 55 Chapter 6 Using Utilities Restore Default Settings T o r e st o r e t he Ga t ew a y t o it s f ac to ry d e fa ul t s et ti ng s, se le ct R e st or e De fa u lt Se tt in gs f ro m th e U til i ti es sc r ee n. W he n th e “R es t or e De fa ul t Set ti n gs ” sc r ee n a pp ea r s, cl ic k R e st o re [...]

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57 T roubleshooting Th is c hap te r c on ta ins a li st o f pr ob le ms th at ma y be en c ou nt er ed wh ile us ing the Ga te wa y , an d t ec hni qu es t o try an d o v er c ome th e pr ob le m. N ot e th at th es e te ch - ni qu es ma y no t so l ve the pr ob le m. LAN Connection F ailure s E ns ur e th e G at e wa y is p r op er ly in st a ll [...]

58 Actiontec DSL Gatewa y User Manual 59 Chapter 7 T roubleshooting T h e r e sh o u l d b e a n e nt ry f o r I P a dd r e s s , S ub n et M as k , a n d D e f a u l t G a t e wa y . A d d i t io n a ll y , t h e “ IP A d d r e s s ” e n t ry s h o ul d b e o n t h e 19 2. 168 .0 . X n e t w o rk ( wi t h “ X ” d e f i n i n g a r a n g e [...]

58 Actiontec DSL Gatewa y User Manual 59 Chapter 7 T roubleshooting Time out error occurs when entering a URL or IP Address s V eri fy a ll th e c om pu te rs ar e w ork in g pr o per ly . s E ns ur e th e IP set tin gs ar e c or re ct. s En su re the Ga te wa y i s on and co nn ect ed pr op erl y . s V e ri f y t h e G a t e w a y ’ s s e t t i [...]

60 Actiontec DSL Gatewa y User Manual This page lef t intentionally blank.[...]

61 Re feren ce Th is ap pe ndi x c on ta ins inf or mat io n ab ou t va rio us t op ic s, in cl ud ing ac ce ss ing in fo rma ti on ab ou t y our W in do ws co mp ut er . Locating Computer Information Th e fo ll owi ng pr o ce du re is v ali d fo r W i ndo ws 9 8 SE , M e, NT 4.0 , 20 00 a nd X P . 1. F r om t he d es kt op , righ t-c li ck on M y [...]

62 Actiontec DSL Modem User Manual 63 Appendix a Referenc e Locating Windo ws Operating Syst em Files I f the ope ra tin g sy st em fil es re sid e o n th e ha rd dri v e of th e c om put e r , fo llo w th e in str uct io ns b elo w t o lo cat e t he m. I f the fi les ar e no t on the har d dr iv e, the y mu st be loa ded fr om the ins ta lla tio n[...]

62 Actiontec DSL Modem User Manual 63 Appendix a Referenc e 4. Cl ic k th e do w n ar row ne xt to the “ Loo k i n ” t ex t bo x an d sel ec t My Comput er fr o m th e li st th at ap pea rs . 5. Cl ic k Search N ow . 6a. W ind ow s M e : W h en th e se ar c h is c om ple te , no te the dir e ct ory pa th th at ap pe ars mos t o ft en in the “[...]

64 Actiontec DSL Modem User Manual Windo ws XP 1. F r om t he d es kt op , cli ck Star t . 2. Se lec t Search , th en Fo r Files and Folders . 3. Th e “S ea rc h R e su lts ” wind o w ap pe ars . I n th e pa nel at l ef t ti tle d “W ha t do yo u wa nt t o se ar ch fo r?” , c lic k All files and folders . 4. A not he r pa ne l, ti tl ed “[...]

65 Sta tic IP Addr ess on the C omputer T o c om mu nic at e wit h th e G at ewa y fr om a c omp ut e r on the net wo rk (t o u se th e W e b Co nf ig ura tio n U ti li ty , for ex am ple ), th e us er ma y ha v e t o swi tc h th e IP ad dr es s se tti ng s fr om DHC P - ena bl ed t o st ati c IP , so th at th e c om pu te r an d th e Ga te wa y ar[...]

66 Actiontec DSL User Manual 67 Appendix b Static IP on the Comput er 4. W hen the “ C on tr ol P a nel ” win do w a ppe ar s, do ub le -cl ic k N etwork . 5. The “ N et wo rk ” win do w a ppe ar s. I n th e “The fol lo win g ne tw or k co mp on en ts[...]

66 Actiontec DSL User Manual 67 Appendix b Static IP on the Comput er ar e in st all ed” li st b o x, lo cat e an d do ub le -c lic k T CP/IP . 6. The “ T CP /IP Pr o pert ie s” win do w a ppe ar s. Se lec t IP Addr ess . 7. In the IP A dd re ss ta b , ma k e su re the cir c le ne xt to “ Spe ci fy a n IP A dd r ess ” is se le cte d. W h [...]

68 Actiontec DSL User Manual 69 Appendix b Static IP on the Comput er 255 .25 5. 255 .0 P r ess the spa c e ba r on the ke ybo ar d t o ad d th e pe riod s be tw ee n th e nu mb er s. 10. Cl ic k OK . Th e T C P/I P P ro pe rtie s win do w dis ap pea rs . 11. I n th e N et wo rk win do w , c lic k OK . Th e N et wo rk win do w d isa pp ear s. 12. T[...]

68 Actiontec DSL User Manual 69 Appendix b Static IP on the Comput er 3. A no the r m en u ap pea rs . Se lec t Control Panel . 4. W hen the “ C on tr ol P a nel ” win do w a ppe ar s, do ub le -cl ic k N etwork .[...]

70 Actiontec DSL User Manual 71 Appendix b Static IP on the Comput er 5. Th e “N e tw ork ” wind o w ap pea rs . I n th e “The fo ll owi ng ne tw or k c omp on en ts ar e in st all ed” li st b o x, lo cat e an d do ub le -c lic k T CP/IP . 6. The “ T CP /IP Pr o pert ie s” win do w a ppe ar s. Cl ic k IP Addr ess . 7. I n th e IP A dd r[...]

70 Actiontec DSL User Manual 71 Appendix b Static IP on the Comput er 9. En te r t he f oll o wing nu mbe rs in t he “ Su bn et m ask ” te xt bo x: 255 .25 5. 255 .0 Do not inc lu de the peri od s; the y ar e a ut om ati ca lly en te re d. 10. Cl ic k OK . Th e T C P/I P P ro pe rtie s win do w dis ap pea rs . 11. I f the r e is a ch ec k in th[...]

72 Actiontec DSL User Manual 73 Appendix b Static IP on the Comput er 3. A no the r m en u ap pea rs . Se lec t Control Panel . 4. W hen the “ C on tr ol P a nel ” win do w a ppe ar s, do ub le -cl ic k N etwork and Dial- up Connections .[...]

72 Actiontec DSL User Manual 73 Appendix b Static IP on the Comput er 5. I n th e “N e tw ork and Dia l- up C on ne cti on s” win do w , do ub le- cl ic k Local Area Connection . A n umb er ma y be dis pl ay e d af te r th e L oca l A r ea Co nne cti on . If th er e i s mo r e th an o ne L oc al Ar e a Co nn ect io n li st ed, loc at e th e o n[...]

74 Actiontec DSL User Manual 75 Appendix b Static IP on the Comput er 7. The “ Lo cal A re a C on nec tio n P r op erti es ” wind o w ap pe ars . Cl ic k General . 8. In the “ C om pon en ts c hec k ed ar e u sed by thi s c on nec ti on ” li st b o x, do ub le - c lic k Int er net Protoc ol ( TCP/IP ) . 9. Th e “I nt er net Pr o to co l ([...]

74 Actiontec DSL User Manual 75 Appendix b Static IP on the Comput er 12. En te r t he f oll o wing nu mbe rs in t he “ Su bn et m ask ” te xt bo x: 255 .25 5. 255 .0 P r ess the spa c e ba r on the ke ybo ar d t o ad d th e pe riod s be tw ee n th e nu mb er s. 13. Cl ic k OK . Th e “I nt e rnet P ro to c ol ( T CP/ IP ) P ro pe rtie s ” w[...]

76 Actiontec DSL User Manual 77 Appendix b Static IP on the Comput er 3. W h en t he “C on tr ol P an el ” wind o w ap pea rs , do ub le -cl ic k N etwork Connections . 4. I n th e “N e tw ork Co nn ect ion s ” win do w , do ub le- cl ic k Local Area Connection . A n um ber ma y be dis pl a ye d af te r t he L oca l Ar ea Co nn ect ion . I [...]

76 Actiontec DSL User Manual 77 Appendix b Static IP on the Comput er 5. Th e “L oca l Ar ea Co nn ect ion P ro pe rtie s ” wind o w ap pe ar s. Se lec t General . 6. I n th e “Thi s c on nec tio n u ses the fo llo win g i te ms ” li st bo x, d oub le -c lic k Inte r net Protocol ( T CP/IP ) . 7. Th e “I nt er net Pr o to co l ( T CP/ IP [...]

78 Actiontec DSL User Manual 9. En te r t he f oll o wing add r ess in t he “ IP A dd r ess ” t ex t bo x: 192 .16 8. 0.2 En te r t he pe rio ds in th e ad dr es s b y pr e ssi ng the spa ce bar on th e k eyb oar d . 10. En te r t he f oll o wing add r ess in t he “S ub net mas k ” te xt bo x : 255 .25 5. 255 .0 En te r t he pe rio ds in th[...]

79 C omputer S ecurity Th e I nt ern et is a gia nt ne tw ork of co mp ut er s lo ca te d all ov e r th e w or ld. W h en a c om pu te r is co nn ect ed to th e I nt ern et , it ca n ex ch an ge i nf orm ati on with an y o the r c om pu te r on the In te rn et. Thi s al lo ws a co mp ut er use r t o se nd e-m ai l, su rf th e W or ld W i de W eb , [...]

80 Actiontec DSL Modem User Manual 81 Appendix c Comput er Securit y Modem S ecurity I f co nn ect ing to the ISP thr o ugh P oi nt -t o- P o in t P ro t oc ol ( PPP ), be sur e t o pr o vid e th e M od em with an a dmi ni str ati v e pa ss wo r d. I f a p ass w or d is not set , so me one on the In te rn et c an a cc es s th e M od em and ch an ge[...]

80 Actiontec DSL Modem User Manual 81 Appendix c Comput er Securit y Network Applications N et w ork app li cat io ns (s uc h as so ftw ar e p ro gra ms) tha t al lo w r em ot e ac c es s t o th e c om pu te r al so ma k e th e c om pu te r vu lne ra ble to ac ce ss b y ot he r peo pl e on th e I nt ern et . If us ing a ne tw ork ap pli ca tio n th[...]

82 Actiontec DSL Modem User Manual This page lef t intentionally blank.[...]

83 Specifications General Model Number GT 70 4 W G - Q W 04 (54 Mbp s W ir el es s DS L Ga te wa y) Standards IE EE 802 .3 (10 Bas eT) IE EE 8 02 .3u (10 0B ase TX ) G. dm t G. li te t1 .4 13 RF C 14 83 , 236 4, 25 16 Prot ocol LAN - CS MA / CD W AN - PP P , DH CP , Sta ti c IP W AN F ul l-r at e AD SL I nt er fac e LAN 4 1 0/1 00 RJ - 45 s wit ch [...]

84 Actiontec DSL Gatewa y User Manual Wir eless Op era ting R ange Indoors U p t o 91 M (3 00 ft .) @ 54 Mbp s Outdoors U p t o 45 7M ( 15 00 f t.) @ 54 Mbp s T opology St ar (E th er net ) LED Indicators P o we r , DSL , I nt ern et , Et he rne t, US B, W ir el es s En vironmental P ower E xt ern al , 12V DC, 60 0m A Certifications FC C Cl as s B [...]

85 Glossar y Acc ess Poin t A d evic e t hat all o ws wi re le ss c li ent s t o c on nec t t o on e an ot he r . A n ac c es s po in t ca n al so act a s a b rid ge b etw ee n wir el es s cl ie nt s an d a “wi re d” net wo rk , suc h as an Et he rne t net w ork . W ir el es s cl ie nt s ca n be mo v ed an ywh er e wi thi n th e c ov er - ag e [...]

86 Actiontec DSL Modem User Manual 87 Appendix e Glossary Ethernet Network A s tan da rd wir ed ne tw ork in g c on fig ura ti on us in g ca ble s a nd h ub s. F irewall A m eth od p r ev en tin g us er s ou ts id e th e ne tw ork fr om ac ce ss ing and /o r da ma g- in g fi le s or co mp ut er s on th e net w ork . Gatewa y A c en tra l de vic e t[...]

86 Actiontec DSL Modem User Manual 87 Appendix e Glossary PPP oE (Poin t-T o-P oint Protoc ol over Ethernet)/ PPP oA (Poin t-T o-P oint Protoc ol over A TM) M et ho ds o f sec ur e d ata tra nsm is sio n. Router A c en tra l de vic e th at ma na ges the da ta tr aff ic of y ou r ne tw ork . Subnet Mask A s et o f fou r n umb er s c on fi gur ed lik[...]

88 Actiontec DSL Modem User Manual This page lef t intentionally blank.[...]

89 F irewall S ec uri t y Le v el S e r v ices Th is ap pe ndi x c on ce rn s th e Fi re wa ll o pti on s ( H ig h , M edium , and Low ) s ect ion in the “ C on fi guri ng A d va nc ed S ett in gs ” ch apt e r (s ee p age 43 ). I f one of the fir e wal l se cu rity le ve ls is ch ose n i n th e “Fi r ewa ll Se curi ty L ev el ” scr e en, a [...]

90 Actiontec DSL Gatewa y User Manual 91 Appendix f Fire wall Security Lev el S er vices Medium S ecurity Level Low Security Level[...]

90 Actiontec DSL Gatewa y User Manual 91 Appendix f Fire wall Security Lev el S er vices Off I f Off is se lec ted , on ly N A T ( N e tw ork A ddr e ss T ra ns la tio n) se cu rity is acti v e. Ser vice Acr onym D efinitions http H ype r T e xt T ra ns fe r P r ot oc ol . Th is p ro t oc ol d el iv e rs i nf orm ati on ov e r th e I nt ern et , an[...]

92 Actiontec DSL Gatewa y User Manual real audio/video A p ro t oc ol us ed t o tr ans fe r R ea l A u dio or R ea l V i deo fil es . icmp I nt e rne t C on tr ol M es sa ge P r ot oc o l. Al lo ws err or mes sa ge s, t ex t pa ck age s, and in fo rma ti on al m ess ag es t o be t ran sfe rr ed o v er t he I nt e rnet . H.323 A s tan da rd pr ot oc[...]

93 Notic es Regulatory Complianc e Notices Class B Equipment Th is eq ui pm ent has bee n t es te d an d fo un d to co mp ly with the lim it s fo r a C las s B di git al de vic e, pu rs ua nt t o P art 1 5 of the FCC R ul es. The se li mi ts a re de sign ed to pr o vid e r ea so nab le pr ot ec tio n ag ai nst har mfu l in t erf er e nc e in a re s[...]

94 Actiontec DSL Gatewa y User Manual 94 Th is de vic e c om pli es with P art 15 o f the FCC R ul es. Ope rat ion is su bj ect t o th e fo ll owi ng tw o c on dit io ns: 1 . Th is de vic e ma y not cau se ha rmf ul in te rf er en c e 2. Th is de vic e m ust ac ce pt an y in te rf er en ce re ce i ve d, in cl ud in g in te rfe r en ce tha t ma y ca[...]