Actiontec electronic GS204AD9-01 manual

U ser Manual Wi r eless-Ready DSL Gatewa y[...]

i T able of C ont ents 1I nt ro duc tion 1 P ackage Contents 1 M inimum System Requirements 1 T echnical Support 2 2S etting Up the Gateway 5 Wa rning! 5 C onnecting a Computer to the Gatewa y 6 Installing Filt ers 21 S etting Up the DSL Connection 23 3U sing Qwest DSL 27 C onnecting to the Internet 27 Disconnecting from the Internet 27 4B asic Set[...]

ii Ac tion tec Wireless-Ready DSL Gatewa y User Manual 6 Utilities 59 W eb Activity Log 59 DSL Settings 60 Restore Default Settings 60 Upgrade Firmwar e 61 7 Building a Network 63 Ethernet 63 USB 66 Wireless 69 8T r oubleshooting 71 A Referenc e 75 Lo cating Computer Information 75 Lo cating Windo ws Operating System F iles 76 Wiring Information 78[...]

1 Intr oduc tion Thank you for pur chasing the Ac t ion te c W ireless-Ready Gat eway . The Gateway is the simplest way t o connect a number of computers t o a single hig h-speed broad- band connection. This easy-to-use pr oduct is pe rfect for the office or small busi- ness. If you want t o take y our computing to the ne xt level, the Ac t ion te [...]

2 Ac tion tec Wireless-Ready DSL Gatewa y User Manual  In te rn et Explorer 4.0 or higher ( 5 .x rec ommended) or N etscape N avigator 4.0 or higher ( 4.7 re co mmended)  T CP/IP network protocol installed on eac h compute r T echnical Support S elf Help To obtain answers to DSL co nfiguration questions, v isit the Qwest DSL Ac t ion tec supp[...]

3 Chapter 1 Introduction Adv anced Fea ture Support Qwest DSL technical support pro vides the following advanced feature support for the Ac t i o n te c DSL Gateway . Contact Qw est at 1-800-247-7285 for configuration assistance.  Enabling W ebsite Blocking  Enabling VPN P ass-Through  Enabling/Disabling NA T  Firewall c onfiguration ?[...]

4 Ac tion tec Wireless-Ready DSL Gatewa y User Manual  Non - Ac t ion te c-provided network card/Ethernet cable installation, configu- ra tion, or troubleshooting  Co mmercial firewall softwar e configuration co ntact the Ac t ion te c Pa y F or Suppor t Center at 1-888-825-9025 . Ac t ion te c net- wor king suppor t is provided for a fee of [...]

5 S etting Up the G ate wa y The instructions that follow parallel the steps contained in the Act ion te c Installation B uddy ™ ,w hich pro vides a v isual guide to setting up the Gatewa y . It is r ecommended the user run the Installation Buddy first, before attempting an y other procedur es. To set up the Gatewa y , it must be connected t o a [...]

6 Ac tion tec Wireless-Ready DSL Gatewa y User Manual C onnec ting a C omputer to the Gatewa y Co nnecting a computer t o the Gateway in volv es three basic steps: initial setup , plugging in the Gateway’ s P ower C ord, and connecting the Gatewa y to the com- puter via Ethernet or USB cable. T o connect this initial c omputer to the Gatewa y usi[...]

7 Chapter 2 S etting Up the Gatewa y 3. The next window appears. Read the onscr een information, then get the “T erms and Agreement ” document from the W hite Bag and read it as well. Then, select I accept this agreement and click N ext . 4. The next window appears. Select E thernet , then click N ext . 5. The next window appears. Read the onsc[...]

8 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 6. Wh en the next window appears, read the information concerning home alarm systems, then click N ext . 7. A nother window c oncerning home alarms ap pears. Read the onscreen infor- mation, then click N ext . 8. Wh en the next window appears, read the information concerning automatic water mete[...]

9 Chapter 2 S etting Up the Gatewa y 9. In the next window , read the instructions regar ding the items needed to set up the Gateway , then click N ext . 10. As shown in the next w indow , get the Gateway fr om the DSL Quick Start Kit, then click N ext . 11. The next window appears. Plug the smaller end of the Po w e r Cord into the B lack P or t o[...]

10 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 12. Wh en the next window appears, plug the larger end of the Po w e r Cord into a Pow er Outlet , then click N ext . 13. Wh en the next window appears, confirm the Pow e r Light on the Gateway gl ow s steadily green .C lick N ext . 14. The following window appears. Get the Phone Line Splitter [...]

11 Chapter 2 S etting Up the Gatewa y 15. Wh en the next window appears, get the B lack DSL Cable and plug one end of it into the DSL Port on the back of the Gateway , then click N ext . 16. A nother w indow appears. Plug the other end of the B lack DSL Cable into one of the two ports on the Splitter , then click N ext .[...]

12 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 17. Wh en the next window appears, confirm the Pow e r and In ter net Lights on the Gatewa y gl ow steadily green .C lick N ext . ☞ Not e :I f the P ower and Int ernet Lights on the Gateway are not solid green, check all connections t o the Gateway . I f all connec- tions are plugged in prope[...]

13 Chapter 2 S etting Up the Gatewa y 19. Wh en the next window appears, plug the other end of the Ye l l o w E ther net Cable into an E thernet P or t on the back of the computer . Click N ext . ☞ Not e :A n Ethernet por t looks similar to a phone jack, but is slightly larger . 20. Wh en the next window appears, make sure one of the four E thern[...]

14 Ac tion tec Wireless-Ready DSL Gatewa y User Manual C onnecting Via USB 1. I nsert Ac t ion te c Installation Buddy CD-R OM in the CD-ROM drive of the co mputer . The Installation Buddy will start automatically . W ait until the fol- lowing screen appears, read the onscreen instructions, then click N ext . 2. The next window appears. Read the in[...]

15 Chapter 2 S etting Up the Gatewa y 4. The next window appears. Select USB , then click N ext . 5. The next window appears. Read the onscr een instructions, then click N ext . ☞ Not e :Y ou must hav e your W elc ome Letter (ISP W orksheet) to co mplete this installation. If you hav e not recei ved this docu- ment, contact your ISP immediat ely [...]

16 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 7. A nother window c oncerning home alarm sy stems appears. Read the onscr een information, then click N ext . 8. Wh en the next window appears, read the information concerning automatic water meters, then click N ext . 9. In the next window , read the instructions regar ding the items needed t[...]

17 Chapter 2 S etting Up the Gatewa y 10. As shown in the next w indow , get the Gateway fr om the DSL Quick Start Kit, then click N ext . 11. The next window appears. Plug the smaller end of the Po w e r Cord into the B lack P or t on the back of the Gateway , then click N ext . 12. Wh en the next window appears, plug the larger end of the Po w e [...]

18 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 13. Wh en the next window appears, confirm the Pow e r Light on the Gateway gl ow s steadily green .C lick N ext . 14. The following window appears. Get the Phone Line Splitter from the DSL Quick Start Kit and plug it into the Phone Jack closest to the comput er , then click N ext . 15. Wh en t[...]

19 Chapter 2 S etting Up the Gatewa y 16. A nother w indow appears. Plug the other end of the B lack DSL Cable into one of the two ports on the Splitter , then click N ext . 17. Wh en the next window appears, confirm the Pow e r and In ter net Lights on the Gatewa y gl ow steadily green .C lick N ext . ☞ Not e :I f the P ower and Int ernet Lights[...]

20 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 18. In the next window , get the Pur ple USB Cable from the Quick Start Kit and plug the square end of it in the Pu r ple P ort on the back of the Gateway . Click N ext . 18. Wh en the next window appears, plug the rectangular end of the Pu r ple USB Cable into a USB P or t on the front or back[...]

21 Chapter 2 S etting Up the Gatewa y Installing Filters Filters allow the user t o talk on the phone while online. All phones and other devices (answering machines, fax mac hines, etc.) using the same line (i.e., using the same phone number) as the DSL line must ha ve a filter installed. T o install a filter , follow these instructions: 1. Wh en t[...]

22 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. Wh en the following window appears, get the Clear Bag, tak e out the phone fil- ters, then click N ext .  C aution : Do not install a filter in the phone jack used b y the black DSL cable. 4. In the next window , read the onscr een instructions concerning wall-mount phones. Click N ext . [...]

23 Chapter 2 S etting Up the Gatewa y 6. Wh en the next window appears, read the onscreen instructions on how t o co nnect the phone filters, then click N ext . The phone filters are installed. Click N ext .t o go to “Setting U p the DSL Co nnection, ” as described below . S etting Up the DSL Connection Af te r connecting the Gatewa y and insta[...]

24 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 2. If PPP oE or PPPoA was select ed, the following w indow appears. Enter the Us er N ame and P assword in the pr oper text bo xes, or , if the ISP does not re quire them, click the box next to “My ISP does not r e quire a U ser N ame or P assword. ” Click N ext . If RFC 1483 was selected, [...]

25 Chapter 2 S etting Up the Gatewa y 5. Wh en the next window appears, enter the IP A ddress, Subnet, Gat eway , DNS 1, and DNS 2 information in the proper text bo x es. This infor mation should be provided by the ISP . W hen finished, click N ext . 6. In the next window , the Installation Budd y checks the configuration of the Gatewa y . 7. A “[...]

26 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 8. In the next window , read the onscr een information about computer security , then click N ext . 9. In the last w indow , read the onscreen information regarding additional r efer- ence material on the CD-R OM, then click Finish . The Gatewa y has been successfully c onfigured.[...]

27 U sing Qw est DSL Qwest DSL operates ov er home or business phone lines equipped w ith Qwest DSL serv ice. For this reason, the Qwest DSL c onnection is not portable; it can ’t be accessed while a way from home or business. T o connect while trav eling , ask the ISP about a dial-up account. Most Qwest DSL ISP s provide a dial-up account for fr[...]

28 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

29 Basic Setup This chapter is a guide thr ough a basic configuration of the Gateway , including how to c onnect the Gateway to the ISP , as well as an overview of the Gateway’ s LEDs and switches. To co mplete the basic setup, the user w ill need the W elcome Letter (ISP Wo r ksheet). If the document is not available, contact the ISP immediately[...]

30 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. Fo llow the instructions in the “Set U p/C onfiguration ” screen, then click Begin Basic Setup . 4. In the next window , follow the onscr een inst ructions, then click N ext . 5. In the next window , select the ty pe of connection by clicking on the circle next to PPP oA or PPP oE .I f u[...]

31 Chapter 4 Basic Setup 6. Enter the Use r N ame , P assword , and Static IP provided by the ISP in the “DSL Broadband C onnection - PPP” screen. Click N ext . ☞ Not e :I f the ISP uses a connection method other than PPP oE (DHCP or Static IP , for example) see “ Ad vanced Setup ” to co n- nect the Gatewa y . 7. Click Save and R estar t [...]

32 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Gat ewa y Fe a tures This section contains a quick description of the Gateway’ s lights and sw itches. Pow er Light - The P ower Light displays the Gatewa y’ s current status. If the P ower Light g lows st eadily green, the Gateway is rec eiving power and fully operational. Wh en the P ower[...]

33 Ad v anc ed S etup This section contains information conc er ning advanced c onfiguration, such as wi re less settings, remote management, and W eb site blocking. Acc essing Advanc ed Setup To access the Advanc ed Setup configuration screens, follow these instructions: 1. Open the W eb bro wser . I n the address bar ente r: http://192.168.0.1 th[...]

34 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 4. In the next screen, read the reco mmendations. T o perform an advanced setup on the Gateway , click Begin Advanced Setup . 5. The “Configuring the A dvanced Settings” screen appears. T o check all the set- tings, or if unsure of w hich settings to modify , select N ext .T o modify a spec[...]

35 Chapter 5 Adv anced Setup ☞ Not e :I fc hanges hav e been made to one or more A dvanced Setup settings and Sav e and Restart has not been clicked befor e leaving the A dvanced Setup screens (i.e., switching to U tilities or Basic Setup), all A dvanced Setup settings changes will be lost. W AN IP Addr ess Selecting W AN IP A ddress in the “ A[...]

36 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Tr ansparent Bridging Select this option to use the Gatewa y as a t ransparent bridge only if directed t o do so by y our ISP . This option should only be used if the Gateway is being used as a Mo dem to co nnect one computer t o the Internet via a DSL connection. When the Gatewa y is being use[...]

37 Chapter 5 Adv anced Setup ☞ Not e :H ost and domain name information may also be ac cessed from the c omputer originally connected to the DSL modem. Specify a Static IP Addr ess Select this option if assig ned a static (specific) IP A ddress by the I nternet Se rv ice Prov i der ( ISP) . Enter the IP A ddress , along with the Subn e t M ask an[...]

38 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Unnumbered/VIP Mode If the user has purchased a block of static IP addresses, select Un n umbered M o de by clicking on the box. Then, e nter the IP addr ess and Subnet M ask assigned to the Gatewa y in the “Gatewa y Addr ess” and “Unnumber e d Subnet M ask” text bo xes below “Unn umb[...]

39 Chapter 5 Adv anced Setup Channel Channel assigns the frequency band at which the Gatewa y communicates. In the U nited States, use channels 1-11. ( The factory default value is set to 1.) Wi re less Equivalent Priv acy Wi re less Equivalent Privacy ( WEP ) is an encry ption method used w ith the 802.11b standard to pr ov ide limited data securi[...]

40 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 128-bit WEP 128-bit WEP re quires one key of 13 hexadecimal pairs. A hexadecimal digit con- sists of alphanumeric characters rang ing from 0-9 or A-F . An example of a 128-bit WEP ke y is: 3D-44-FE-6C-A1-EF -2E-D3-C4-21-74-5D-B1. T o create a 128-bit WEP ke y, enter 13 hexadecimal digit pairs i[...]

41 Chapter 5 Adv anced Setup L AN IP Addr ess Selecting LAN IP A ddress in the “ Advanc ed Configuration ” screen generates the “ LAN IP A ddress” screen. The value in the LAN IP A ddress te xt bo x is the IP address of the Gateway as seen on the network. The LAN IP address of the Gateway can be modified, but Ac t ion tec re co mmends ke ep[...]

42 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Ac t ion te c st rongly reco mmends leaving the DHCP Server option On .I f the DHCP Server option is Off ,e nsure the IP addresses of the networked co mputers are on the same subnet as the IP address of the Gateway . For more information, see “ DHCP Server Configuration ” on page 42. DHCP S[...]

43 Chapter 5 Adv anced Setup DNS Server 2 - the secondary DNS provided by the Inte rnet Service Prov i der ( ISP) .I f the ISP provided secondary DNS ser ver infor- mation, enter it here. If not, lea ve the te xt bo x intact. Af te r changing settings, click N ext or Back to cont inue, or Save and R estart to make all changes permanent. Ser vices B[...]

44 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Netmeeting To allow the c omputers on the Gatewa y’ s network to access N et meeting, ent er the Ne tm eeting IP address (LAN IP address using Netmeeting) in the IP te xt bo x, then select On .I fN etmeeting is not needed, select Off . Af te r changing settings, click N ext or Back to cont in[...]

45 Chapter 5 Adv anced Setup Af te r changing settings, click N ext or Back to cont inue, or Save and R estart to make all c hanges permanent. Remote Management Selecting Re mote Management in the “ Advanc ed Configuration ” screen generates the “R emote Management ” screen. Remote M anagement allows access to the Gatewa y through the Inter[...]

46 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Po rt Fo rw arding Selecting Po r t Fo r warding in the “ Advanced C onfiguration ” screen generates the “P or t Forwarding ” screen. P ort forwarding allows certain programs to bypass the Gatewa y’ s built-in firewall, allowing access to parts of the network (for hosting a We b or ft[...]

47 Chapter 5 Adv anced Setup In this screen, the user can allow only certain IP addresses t o access forwarded ports. Enter the port range of the forwarded ports in the “Remote IP Po rt Range” te xt bo xes, enter the IP address to be allow ed access in the “Remote IP Address ” te xt bo x, then click “ Add. ” The active forwarded ports w[...]

48 Ac tion tec Wireless-Ready DSL Gatewa y User Manual DMZ hosting is used to support online gaming and Internet confer encing ser v ices. These programs usually require multiple open ports, making the network accessi- ble from the Int er net. DMZ hosting sy mbolically places the DMZ host comput er outside of the Gateway’ s network. Acc ess to th[...]

49 Chapter 5 Adv anced Setup D ynamic Routing Selecting Dynamic Routing in the “ Advanc ed Configuration ” screen generates the “ Dynamic Routing ” screen. Dynamic routing allows the e xc hange of routing tables between rout ers. This relieves the user of having to set up static routes for each r outer . If a router is set up behind the Gat[...]

50 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Af te r changing settings, click N ext or Back to cont inue, or Save and R estart to make all c hanges permanent. Static Routing Selecting Stat ic Routing in the “Configuring the Ad vanced Settings” screen gener- ates the “Static R outing” screen. Static Rout ing allo ws the user to man[...]

51 Chapter 5 Adv anced Setup MA C Address Cloning Selecting MAC A ddress Cloning in the “ Advanced Co nfiguration ” screen generates the “ MA C A ddress Cloning” screen. A MA C (media access c ontrol) address is an identifier unique to every networkable dev i ce .S ome Internet Service Pr oviders ( ISP) req uire a MA C address to validate a[...]

52 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Status Af te r configuring the Gateway , settings can be viewed by selecting Status in the M ain M enu. The “C urrent Status” screen appears, displaying man y of the Gatewa y’ s settings. N o settings (other than connecting or disconnecting from the In te rn et) can be changed from the C [...]

53 Chapter 5 Adv anced Setup Routing T able Selecting Ro u t i n g T able generates the “Routing T able” screen. This screen displays an ov er view of the Gateway’ s rout es. These routes are the path ways used to trans- fer information to and from the I nternet. W hen disconnected from the Int ernet, only one route is displa yed; when connec[...]

54 Ac tion tec Wireless-Ready DSL Gatewa y User Manual WA N S tatus Selecting W AN Status generates a “C urrent Status” screen. This screen displays on ov erv iew of the Gatewa y’ s W AN ( W ide A rea N e twork) connection. PPP Status There are fi ve PPP Status categories: Status, U ser Name, Session Time, P ackets Sent, and Pack ets Receiv e[...]

55 Chapter 5 Adv anced Setup Pa c ke t s Sent - Displays the number of PPP packets sent throught the W AN port of the Gateway . Pa c ke ts R eceiv ed - Displays the number of PPP packets recei ved thr ough the WA Np ort of the Gateway . DSL Status There are eight DSL Status cat egor ies: VPI, V CI, DSL Mode, Connection Status, Speed, A TM QoS class[...]

56 Ac tion tec Wireless-Ready DSL Gatewa y User Manual LAN S tatus Selecting LAN Status generates the “Lan P ort Status” screen. This scr een displays on ov erv iew of the Gateway’ s LAN (Local Area N etwork) por t connections. Ethernet There are thr ee Ethernet categories: Link Speed, P ackets Sent, P ackets R eceived Link Speed - Displays t[...]

57 Chapter 5 Adv anced Setup Wireless There are tw o W ireless categories: P ackets Sent and P ackets Rec eived Pa c ke t s Sent - Displays the number of packets (amount of data) sent over the Wi re less connection. Pa c ke ts R eceiv ed - Displays the number pack ets (amount of data) recei ved o ver the W ireless connection. Ac tive U ser List Sel[...]

58 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

59 Utilities To access the Gat eway’ s utilities select Ut ilit ies from the “Main Me nu ” screen. The “Utilities ” screen appears. Fr om here, the W eb activity log can be v iewed, the DSL settings changed, the Gatewa y’ s factor y default settings restor ed, and the Gateway’ s firm ware upgraded. W eb Activity Log The W eb A ctiv it[...]

60 Ac tion tec Wireless-Ready DSL Gatewa y User Manual DSL Settings To access DSL Settings, select DSL Sett ings from the “Utilities” screen. The Gateway’ s VPI , VC I , and Mode settings can be changed from her e. Ac t ion tec re com- mends not changing these values without consulting the Internet Serv ice Pr ovider ( ISP) . Restore Default [...]

61 Chapter 6 Utilities Upgrade F irmware Selecting Up g r a d e Firmware in the “U tilities” screen generates the “U pg rade Firmwar e” scr een. Ac t ion te c periodically posts firmware upgrades to enhance the Gatewa y’ s capabilities. To upgrade the Gateway’ s firmwar e: 1. Click Up g r a de He r e in the “Upgrade Firmware ” windo[...]

62 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

63 Building a Netw ork Other comput ers can be connected t o the Gatewa y to form a network. The net- wo rk co mputers can be co nnected to the Gatewa y in three ways: E thernet, USB , or wir el essly . Et hernet 1. I nsert the Act ion te c Installation Buddy CD-R OM in the CD-ROM drive of the co mputer . The Installaton Buddy will start automatica[...]

64 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. The next window appears. Select Wi r e d , then click N ext . 4. The next window appears. Select E thernet , then click N ext . 5. Wh en the next window appears, get the Ye l l o w E ther net Cable from the Quick Start Kit, then click N ext .[...]

65 Chapter 7 Building a Network 6. Wh en the next window appears, plug one end of the Ye l l o w E thernet Cable into one of the Ye l l o w P o r t s on the back of the Gateway , then click N ext . 7. A nother window appears. Plug the other end of the Ye l l o w E ther net Cable into an E thernet port on the back of the computer , then click N ext [...]

66 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 9. In the next window , the Installation Budd y checks the configuration of the Gateway . A congratulations window appears. The Gat eway is c onnected to a compute r via E thernet. USB 1. I nsert Disk 1 (Installation Buddy CD) in the CD-R OM dr ive of the comput- er . The Installaton Buddy will[...]

67 Chapter 7 Building a Network 2. The next window appears. Read the instructions, select A ddit ional Computer by clicking on the check box, then click N ext . 3. The next window appears. Select Wi r e d , then click N ext . 4. The next window appears. Select USB , then click N ext .[...]

68 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 5. Wh en the next window appears, get the Pur ple USB Cable from the Quick Start Kit, then click N ext . 6. Wh en the next window appears, plug the square end of the Pu r ple Cable into the Pu r ple USB Port on the back of the Gateway , then click N ext . 7. A nother window appears. Plug the re[...]

69 Chapter 7 Building a Network ☞ Not e :A n Ethernet por t looks similar to a phone port, but is slightly bigger . 8. In the next window , the Installation Budd y checks the configuration of the Gateway . A congratulations w indow appears. The Gat ew ay is connect ed to a co mputer via USB. Wir eless ☞ Not e :C omputers t o be added to the net[...]

70 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 2. The next window appears. Read the instructions, select A ddit ional Computer by clicking on the check box, then click N ext . 3. The next window appears. Select Wi re less , then click N ext . 4. The next window appears. Follo w the inst ructions and insert the Connection 1- 2-3 CD into the [...]

71 Tr oubleshooting This chapter c ontains a list of problems that may be encount ered while using the Gateway , and t echniques to try and overc ome the problem. Not e that these tech- niques may not sol ve the problem. If you need additional help , contact the ISP or Qwest DSL Te c hnical Support at 1-800-247-7285. L AN Connection F ailure  En[...]

72 Ac tion tec Wireless-Ready DSL Gatewa y User Manual A dditionally , the “IP Addr ess” entr y should be on the 192.168.0.X network (with “x” defining a range from 2 though 255). If the Ethernet adapter is sho wing an incorrect IP address, click Rel e ase ,w hich sets all values back to 0 (zer o). Then, click Ren ew (this process may tak e[...]

73 Chapter 8 Tr oubleshooting Time out error occurs when entering a URL or IP Address  Ve r ify all the c omputers are w orking properly .  Ensure the IP settings are c or rect.  Ensure the Gatewa y is on and connected properly .  Ve r ify the Gatewa y’ s setting s are the same as the co mputer by clicking Status in the “Main Menu ?[...]

74 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

75 Refer enc e This appendix contains information about various topics, including accessing information about your W indows computer and wiring under special circum- stances. Lo cating Computer Inf ormation The following procedur e is valid for W indows 98 , 98 SE ,M e , NT 4.0 , 2000 and XP . 1. Fr om the desktop , r ight-click on My C o mputer . [...]

76 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Lo cating Windows Oper ating S ystem F iles If the operating system files reside on the hard driv e of the computer , follow the instructions below to locate them. If the files are not on the hard driv e, they must be loaded from the installation disks. W indow s 98, 98 SE 1. Fr om the desktop [...]

77 App endix A Reference 4. Click the down ar row next to the “Look in ” text bo x and select My Co mputer from the list that appears. 5. Click Search N ow . 6a. Wi ndow s Me :W hen the search is complete, note the directory path that appears most often in the “In Folder” column. F or example: C:WINDOW S OPTIONSINST ALL . 6b . Wi ndows 2[...]

78 Ac tion tec Wireless-Ready DSL Gatewa y User Manual W indow s Me, 2000 1. Fr om the desktop , click Star t . 2. Select Search , then Fo r Files and Folders . 3. The “Searc h Results ” w indow appears. In the panel at left titled “What do y ou want to searc h for?” , click All files and folders . 4. A nother panel, titled “Sear ch by an[...]

79 App endix A Reference easiest way t o do this is to purc hase a pair of two-line modular adapters, a line- co rd c oupler , and some shor t lengths of phone cable, available at an y telephone supply retailer . ☞ Not e :D o not purchase a 1-line modular adapter or line splitter . I nstalling either of these items results in two phone jacks on L[...]

80 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Au tomatic W ater Meter If y our home or office has an aut omatic water meter that uses the same phone line as the Qwest DSL Gatewa y , y ou must put a DSL Phone Filter on the wat er meter . Call your wat er compan y for help when installing the DSL Phone Filter on your water meter . PBX or Ke [...]

81 S etting Up Sta tic IP A ddress To co mmunicate with the Gateway fr om a computer on the network (to use the W eb Configuration Utility , for e xample), the user ma y hav e to sw itch the IP addr ess settings from DHCP -enabled to static IP , so that the co mputer and the Gatewa y are on the same subnet. To set up static IP on a compute r , sele[...]

82 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. A nother men u appears. Select Cont r ol Panel . 4. Wh en the “C ontrol P anel” wind ow appears, double-click Ne t w or k .[...]

83 App endix C S etting Up Static IP Address 5. The “N etwork” w indow appears. In the "The following network components are installed" list bo x, locate and double-click TC P/IP . 6. The “ T CP/IP Pro pe r t ies” window appears. Select IP A ddress . 7. In the IP A ddress tab , make sur e the the circle next to “Specify an IP A [...]

84 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 9. Enter the following numbers in the “Subnet mask” text bo x: 255.255.255.0 Do not include the periods; they are automatically ente red. 10. Click OK .T he T CP/IP Pr operties w indow disappears. 11. In the Network window , click OK .T he Netw ork w indow disappears. 12. The “S ystem Set[...]

85 App endix C S etting Up Static IP Address 3. A nother men u appears. Select Cont r ol Panel . 4. Wh en the “C ontrol P anel” wind ow appears, double-click Ne t w o r k .[...]

86 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 5. The “N etwork” w indow appears. In the “The following network components are installed” list box, locate and double-click TC P/IP . 6. The “ T CP/IP Pro pe r t ies” window appears. Click IP A ddress . 7. In the IP A ddress tab , make sur e the the circle next to “Specify an IP [...]

87 App endix C S etting Up Static IP Address 9. Enter the following numbers in the “Subnet mask” text bo x: 255.255.255.0 Do not include the periods; they are automatically ente red. 10. Click OK .T he T CP/IP Pr operties w indow disappears. 11. If there is a check in the bo x next to “Detect c onnection to network media, ” click on it to u[...]

88 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. A nother men u appears. Select Cont r ol Panel . 4. Wh en the “C ontrol P anel” wind ow appears, double-click Ne twork and Dial- up Connections .[...]

89 App endix C S etting Up Static IP Address 5. In the “Netwo rk and Dial-up Connections” window , double-click Local Ar ea Co nnection .A n umber may be display ed after the Local Area Co nnection. If there is more than one Local Area Connection listed, locate the one that corre- sponds to the network car d installed in the computer b y findin[...]

90 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 7. The “Local A rea Connection P rop er ties” w indow appears. Click General . 8. In the “Components check e d are used by this connection ” list box, double- click In ter ne t Prot oc ol ( TC P/IP ) . 9. The “Internet Protoc ol ( T CP/IP ) P roper ties” window appears. 10. In the G[...]

91 App endix C S etting Up Static IP Address 12. Enter the following numbers in the “Subnet mask” text bo x: 255.255.255.0 Do not include the periods; they are automatically ente red. 13. Click OK .T he “Internet Pr otocol ( T CP/IP ) Pr operties” window disappears. 14 In the “Local Ar ea Connection Pr oper ties” w indow , click OK .T h[...]

92 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 3. A nother men u appears. Select Cont r ol Panel . 4. Wh en the “C ontrol P anel” wind ow appears, double-click Ne t w or k Co nnections .[...]

93 App endix C S etting Up Static IP Address 5. In the “Network Connections” window , double-click Local Area Connection . A number may be displa yed after the Local A rea Connection. If there is more than one Local A rea Connection list ed, locate the one that corresponds to the network card installed in y our computer by finding the name of t[...]

94 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 7. The “Local A rea Connection P roper ties” window appears. Select Gener al . 8. In the “Components check e d are used by this connection ” list box, double- click In ter ne t Prot oc ol ( TC P/IP ) . 9. The “Internet Protoc ol ( T CP/IP ) P roper ties” window appears. 10. In the G[...]

95 App endix C S etting Up Static IP Address 11. Enter the following numbers in the “ IP A ddr ess” text bo x: 198.162.0.2 Do not include the periods; they are automatically ente red. 12. Enter the following numbers in the “Subnet mask” text bo x: 255.255.255.0 Do not include the periods; they are automatically ente red. 13. Click OK .T he [...]

96 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

97 Co mputer Securit y The Internet is a giant network of computers all ov er the world. When a c omputer is connect ed to the Inte rnet, it can ex change information w ith an y other computer on the Internet. This lets the user send e-mail, surf the W orld W ide W eb, download files, and buy products and serv ices online, but it also makes the c o[...]

98 Ac tion tec Wireless-Ready DSL Gatewa y User Manual W ith both ty pes of Internet co nnections, ac cess to the compute r must be con- tr olled t o make sur e someone on the Internet doesn ’t ac cess the information on the compute r . The longer the c omputer is connected t o the Internet, the easier it is for someone on the Internet to find th[...]

99 App endix B C omputer Security Internet Browsers Alwa ys exit the Internet br owser (for example, Internet Explor er or Netscape Na vi gator). Nev er “minimiz e” the bro wser or leav e it open in the background. Br eaking into a c omputer is easier when an Int ernet browser is running. Network Applications Ne twork applications (such as soft[...]

100 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Fo r more information about firewalls, incl uding v endors who sell firewall prod- ucts, go to the Qwest DSL web site and click the Security topic. Firewall prod- ucts are a vailable from comput er and networking equipment retailers.[...]

101 Specifications G eneral Model Number GS204AD9-01 (Four -Port W ireless-R eady DSL Gat eway) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11b (Wir eless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protoco l LAN - CSMA/CD WA N - PPP , DHCP , Static IP WA N Ful l-rate ADSL Inte rface LAN GS204AD9-01 10/100 RJ-45 switched ports (4)[...]

102 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Wir eless Operating Range Indoors Up to 30M (100 ft.) @ 11 Mbps Up to 50M (165 ft.) @ 5.5 Mbps Up to 70M (230 ft.) @ 2 Mbps Up to 91M (300 ft.) @ 1 Mbps Outdoors Up to 152M (500 ft.) @ 11 Mbps Up to 270M (885 ft.) @ 5.5 Mbps Up to 396 (1300 ft.) @ 2 Mbps Up to 457M (1500 ft.) @ 1 Mbps To p olo[...]

103 Glossar y Acc ess Point A device that allows wireless clients to connect t o one another . An acc ess point can also act as a bridge between wireless clients and a “w ired” network, such as an Ethernet network. Wireless clients can be mo ved an ywhere within the cover- age area of the access point and remain c onnected to the network. If co[...]

104 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Fir ew al l Pr ev ents users outside the netw ork from acc essing and/or damaging files or co mputers on the network. Gat ew ay A device that manages the data tr affic of a network, as well as data traffic to and from the Int ernet. IP (Internet Protoc ol) Address A series of four numbers sepa[...]

105 App endix E Glossar y Subnet Mask A set of four numbers configured lik e an IP address used to cr eate IP address nu mbers used within a par ticular network only . T CP/IP ( T ransmission Control P rotocol/Internet P rotocol) The standard pr otocol for data transmission ov er the Internet. W AN ( Wide Area Network) A network connecting c ompute[...]

106 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

107 S ecurity Le v el Ser vic es T able The following information is related to the Fir ewall options (High, Medium, and Low) in the “ Advanc ed Ser vices” chapter of this manual (page 35). The types of serv ices and their respecti ve ports are listed in the tw o rig ht-hand columns; the “In ” column details if a particular ser v ice can be[...]

108 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Medium Security Lev el Serv ice P or t In Out http 80 no yes dns 53 no yes ftp 21 no yes te lnet 23 no yes smtp 25 no yes pop3 110 no yes nntp 119 no yes r eal audio/video 7070 yes no icmp n/a no yes H.323 1720 no yes T .120 1503 no yes SSH 22 no yes Lo w Security Lev el Serv ice P or t In Out[...]

109 App endix F S ecurity Level Services T able Ac ron ym Definitions http H ype r T e xt T r ansfer P ro toc ol This protocol deli vers information over the In te rn et, and is used when a home c omputer connects to a W eb site via an Inter net browser dns D omain N ame S ystem. A date query system used to translate host names into In te rn et add[...]

110 Ac tion tec Wireless-Ready DSL Gatewa y User Manual icmp I nternet C ont rol M essage P ro to c ol. Allows error messages, text packages, and informational messages to be transferred over the Int ernet. H.323 A standard pr otocol for sending audio and video ov er the Internet. T. 120 A standard pr otocol for multimedia t eleconferencing o ver t[...]

111 Non-W indow s Sy stem S etup The Gatewa y supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X. ☞ Not e :W hen installing any software, consult the user manual and help files supplied with the software for detailed information. Ac t i o n te c provides the following information as a guideline only . Classic[...]

112 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 2. Wh en the “TCP/IP” window appears, select Edit fr om menu bar , then select Us er M o d e . 3. Wh en the “U ser Mode” w indow appears, select Ad vanced , then click OK . 4. In the “ T CP/IP” window , select E thernet from the “Connect via ” drop-do wn list . 5. Select U sing[...]

113 App endix G Non-Windows S ystem Setup OS X 1. Open the “S ystem Pr eferences” application via the Dock or Apple M enu. The “Netw or k” window appears. 2. Select B uilt-In Ethernet from the “Show” drop-down list. 3. Select TC P/IP and, from the “Configure ” drop-do wn list, select U sing DHCP . 4. Click Ap pl y N ow and close the[...]

114 Ac tion tec Wireless-Ready DSL Gatewa y User Manual C onnec ting to the ISP 1. Open the W eb browser . In the addr ess bar , enter http://192.168.0.1 then press Enter on the k e yboard. 2. The “Main M enu ” screen appears. Select Setup/Configuration . 3. In the “Set U p/Configuration ” screen, select No n-Windo w s Setup from the menu o[...]

115 App endix G Non-Windows S ystem Setup 4. The “ Actiontec DSL M odem Setup Page ” screen appears. In this screen, the user can configur e the the ISP Pr otocol (Bridged, PPP oA, or PPP oE) and the IP c onfiguration (Dynamic or Static). U sing the Internet Service Pro vider (ISP) W orksheet provided by the ISP , ent er the information in the [...]

116 Ac tion tec Wireless-Ready DSL Gatewa y User Manual[...]

117 Notic es Regulatory Complianc e Notices Class B Equipment This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P a rt 15 of the FCC Rules. These limits are designed to provide reasonable pr otection against har mful interferenc e in a residential installa- tion. This equipment gener ates[...]

118 Ac tion tec Wireless-Ready DSL Gatewa y User Manual 2. This device must accept an y interference rec eived, including interfer ence that may cause un wanted operation. ☞ Not e :T o comply with FCC RF exposure c ompliance requir e- ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm[...]

119 Limited W arran ty Har d ware : Ac t ion te c Electronics, Inc., war rants to the end user (“C ustomer”) that this hardwar e product w ill be free fr om defects in workmanship and materials, under normal use and ser vice, for tw elve (12) months fr om the date of purchase from Ac t ion te c Electronics or its authorized reseller . Ac t ion [...]

120 Ac tion tec Wireless-Ready DSL Gatewa y User Manual THIS A CTION TEC ELECTRONICS PRODUCT MA Y INCL UDE OR BE BUNDLED WITH THIRD-P ARTY SOFTW ARE, THE USE OF WHICH IS GOVERNED BY A SEP A- RA TE END-USER LICENSE A GREEMENT . THIS A CTION TEC ELECTRONICS W ARRANTY DOES NOT APPL Y TO SUCH THIRD- PA R TY SOFTW ARE. FOR THE APPLICABLE W ARRANTY , PLE[...]

121 Limited W arranty NEITHER ASSUMES NOR A UTHORIZES ANY OTHER P ERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAIN- TEN ANCE OR USE OF ITS PRODUCT S. A CTION TEC ELECTRONICS SHALL NO T BE LIABLE UNDER THIS W ARRANTY IF ITS TESTING AND EXAMIN A TION DISCLOSE THA T THE ALLEGED DEFECT OR MALFUNCTION IN THE P[...]

122 Ac tion tec Wireless-Ready DSL Gatewa y User Manual Gov erning L aw :T his Limited W ar rant y shall be gov erned by the la ws of the State of Califor nia, U .S.A., e xcluding its c onflicts of laws and principles, and e xcluding the U nited Nations C on vention on Contracts for the Int ernational Sale of Goods.[...]