Acer 330 manual

T ravel Ma te 33 0 Service Guid e P ART NO.: DO C . N O.: PR INTE D IN T AI W AN Service guide fi les and upda tes are a v ai lab l e on the AIP G/CSD web; f o r more i nf or mat ion, pl eas e r e f er t o http: //cs d.acer .com.tw[...]

II Copyr igh t Cop yright © 1999 by Ac er I ncor por ated. All righ ts r eser v ed. No part of thi s pub licati on ma y be reprod uced, t r ansm it te d, transcribed , stored in a retrie val syst em, or tr anslate d int o any langua ge or computer l a nguage, i n an y f orm or by any means , ele ctroni c, mec hani cal, magnet ic, optic al, ch emic[...]

III Co n vent ions The f ollo wi ng con venti ons are u sed i n this manual : Scre en mess ages Denotes actual mes sages that appear o n- screen. NO TE Giv es bi t s and pi eces o f addi t i on al i nf orma- tion re lat ed t o the cur r e nt t opi c. WA R N I N G Aler ts y ou to any damag e that might result from d oi ng o r not doing specifi c act[...]

IV Pr efac e Bef ore using th is inf orm a ti on and the prod uct i t sup por ts, ple ase read the f ol- lo wi ng g eneral inf ormation! 1 This Service Guide pro vides you wi t h al l techn i ca l inf or mat i on r el at i n g to the BASI C CONFIGURA TION deci ded f or Acer's "g lobal" pr oduc t off erin g. T o bett er fit loc al mar[...]

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6 T ab le of Con tent s Ch apt er 1 Syst em Int ro duc tio ns Basi c Ope rat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Indi cator s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Speci al Keys . . . . . . . . . . . . . . . . . . . . . . . . .[...]

T able of Cont ents 7 Ch apter 3 Remov al and Rep lace ment Gen eral Informat ion . . . . . . . . . . . . . . . . . . . . . . . . . 64 Bef ore You B e gin . . . . . . . . . . . . . . . . . . . . . . 64 Disassembly Procedure Flowc hart . . . . . . . . . . . . . 65 Removi ng t he Ba tter y Pack . . . . . . . . . . . . . . . 67 Re m ov in g th e Ha r [...]

8 T ab le of Con tent s Chapter 6 FRU (Field Re pla ceab le Unit) List Appendix A Model Numbe r and Configurations Ap pendix B T est C ompat ible Com ponents L ist Appen dix C On lin e Support In formation T ab le of C onte nts[...]

Chapte r 1 9 This co m p ute r was des i gn ed with the user in mind . Here are just a f ew of its many feat ures: Perfo r mance Int el Pent i um® I I Dixo n 300/3 33/366 process or 64-bi t main memo ry and L2 cac he mem o ry Large and vibr ant Thin -Film-T ransis t or (TF T) SVGA Liquid Cryst al Display (LCD) 64-bi t PCI/AGP gr aphi cs accelerati[...]

10 System In troducti ons Expansi on CardBus PC Card (former l y PCMCIA) slot (one typ e II) wit h Zoom ed V i deo (ZV) suppo r t Upgrade able mem or y and hard disk Displ ay The lar ge gr ap hics displ a y of fers excel lent viewi ng, dis pl a y quality and deskt op performance gr aphics. The comput er support s a Thi n- Fi l m T ransisto r ( TF T[...]

Chapte r 1 1 1 Opening and Closing the Displ ay T o open the di spl ay , slide t he dis play cover la tch to the lef t and lift up the cover . Then t i lt i t to a comfor table viewi ng posit ion. The comput er empl oy s a micr oswitch th at t urns of f t he display ( and enters St and by mode) t o con serve power whe n you close t he display cover[...]

12 System In troducti ons Bas ic Op er ati on Indic ators The com pute r has six easy-t o-read stat us icons on the right of the disp l ay scre en. The Power and Sta ndby status ic ons ar e vis ible eve n when you cl ose t h e disp l ay c over s o you can see the sta tus of t he co m puter whi le the c over i s clos ed. # Icon Fun cti on Descriptio[...]

Chapte r 1 13 Keyboard The key board has ful l - s i z ed keys an d an embedded keypad, separ ate cu rso r keys, two Windows k eys and twelve function keys. Special Key s Lock Ke ys The keyboa rd has three lock keys whi ch you can toggle on and of f . Lo ck Ke y Description Ca ps Loc k Whe n Caps Lo ck is on , all alph abet ic cha rac ters t yped a[...]

14 System In troducti ons Embedd ed Numeric Keypad The embe dded num er i c keypad funct ions l ike a deskt op num eri c keypad. It is in di cated by small char act ers locate d on the uppe r r i ght corn er of the keycap s. T o simpl ify the keyboar d l egend, cur sor-c ontrol k ey sym bols are not pri nted o n the key s . No te: If an externa l k[...]

Chapte r 1 15 Windows Keys The keyboa rd has two keys that per f orm W indo w s -s pecific funct ions. Key Description Wi ndows log o ke y Start bu tton . Co mbi natio ns wi th th is k ey pe rfor m sho rtc ut func tio ns. Belo w are a f ew exa mples : + T ab (Acti vates ne xt taskb ar but ton) + E (E xplores M y Comput er) + F ( Fin ds D ocu men t)[...]

16 System In troducti ons Hot Ke ys The com pute r employs hot keys or key com b i nations to acc ess m ost o f th e com pute r ’s con t r ols li ke scr een contrast and bri ghtnes s, volume output and the BI OS U tili ty . T o ac tivate hot keys, pres s a nd hold t he Fn key bef ore press ing the oth er key in the ho t key co m bina t ion. Hot K[...]

Chapte r 1 17 Fn - F4 Hi berna tion or Sleep Puts the com pute r in Hib ern ation Mo de (if S l eep Ma nage r is ins talle d, v alid an d enab led) . Pr es s the p ow er swit ch to resum e. Oth erwise , the c omput er ent ers St andb y mode. See “ Hib ern ation Mod e” on pag e 39. Note: If AC PI su pport is enab led, pre ssing th is key p ut s [...]

18 System In troducti ons Ke yboa rd Er gon omic s Locat ed below the key board, the wide and curved palm re st i s er gonomica ll y desi gned t o provi de you with a ver y comf or t able pl ace to rest your hands whil e you ty pe.[...]

Chapte r 1 19 T o uchp ad The buil t -in touchpad i s a PS/2- com pat ible pointi ng device that senses move ment on its surface . Thi s means the curs or r esponds as you move your fi nger on the sur face of the touc hpad. The central locati on on the palm rest provi des op timum c omfort and suppor t. No te: When using an ext ernal mouse, you can[...]

20 System In troducti ons Use th e center ( 2) b ut t ons (top and bo ttom) to s cr o l l up or down a page. This but t on m im i cs your c ur s or pr essi ng on the right scro ll bar of Windows appl icati ons. No te: Keep you r f i nger s dry and clean when usi ng the touc hpad. Also keep t he touchpad dry and cl ean. The touchpad is sensi t ive t[...]

Chapte r 1 21 I/O P orts Lef t Por ts EasyLi nk™ Combo Dri ve The Eas yLink™ Co mbo Dri ve is a two -in-one floppy /CD-ROM or fl oppy / DVD-ROM “combo” dri ve that conn ect s ext erna l l y to t he computer . The fl oppy dr i v e r e ads and writ es st andard 3.5 -inch dis ket t es . T he CD- ROM or DVD-RO M dri ve pro vides the latest in m[...]

22 System In troducti ons Rear Port s # Icon Po rt Conne cts to... 1 Mod em j ack Pho ne line 2 Pow er j ack AC adap ter and powe r outl et 3 PS/ 2 p ort PS /2- compa tib le dev ice ( e.g ., PS/ 2 k eyboa rd/mo use/ keypa d) 4 I nfra red p or t Infr ared dev ice ( e.g., in frared pri nter , IR-aware c omputers) 5 US B jack Universal Serial Bus d ev[...]

Chapte r 1 23 Right Ports # Icon Port C onne cts to ... 1 PC Card s lot One 16-bit PC C ard or 32-bit CardBus PC Card (Z oo me d Vi de o su pp or t ed ) 2 M ic r o ph on e- i n jac k Mon o cond en ser micr ophone 3 L in e-in j ack Aud io li ne-in dev ice (e. g., au dio CD play er , s tereo wal kma n) 4 L in e-out ja ck Audio li ne-o ut de vi ce (e [...]

24 System In troducti ons Ha rdwa re Co nfig urat ion and Spec ifi cat io n Memory Address M ap Memory Address Size Fun ction 0000 00 00-0 009FF FF 64 0 K B Bas e m emory 000A 00 00- 000B FFF F 128 KB Vide o me mory 000C 000 0- 000C9 FFF 40 K B Vide o BIO S 000C A00 0-0 00CBFF F 8 K B I/O RO M 000E 00 00-00 0FFFF F 128 KB Syste m BIO S 0010 00 00 -[...]

Chapte r 1 25 DMA Channel Assign men t DMA Chann el Func tion DRQ 0 A udio or FIR ( optio nal) DRQ 1 E CP or Audi o or FIR( opti onal ) DRQ 2 F lopp y DRQ3 ECP o r FIR(optional) DRQ4 Not Used DRQ 5 No t us ed DRQ 6 No t us ed DRQ 7 No t us ed I/O Addr ess Map I/O Addr e s s Fu nction 000 -00 F D M A cont ro ller- 1 020- 021 Int erru pt c ontr olle [...]

26 System In troducti ons 3B C- 3BE paral le r port 1 3B 0-3B B 3C0 -3D F Vide o Cont rol ler 3F 0h-3F 7 Sta ndard Flop py D isk Co ntrol ler 3E 8-3E F COM3 o r L T Win m od em(o ptio na l) 3F 0-3F7 Flo ppy disk con tro ller 3F 8-3FF COM 1 480 -48 F , 4 D6 DM A c ontr oller -1 4D0 -4D 1 CF8-CFF PCI c onfi gurat io n regi ster Process or Item Spe ci[...]

Chapte r 1 27 Above table lists some sy stem memor y config ur ati ons. Y ou may combine DIMMs wit h vari ous ca pacities to f orm ot her combination s . No te: The shi pping spe cificati on for DI MM co m bination is 3 2 MB in slot 1. System Me mory Item Sp ecific at ion Mem ory co ntroll er A Li M1 621 On bo ard memo ry size 0MB DI MM so cket nu [...]

28 System In troducti ons V i deo M emory Item Sp ecific at ion Fix ed or up grad ea ble Fixe d, bu ilt -in v id eo con t r oll er Vide o me mor y s ize 2. 5MB Vid eo Item Sp ecific at ion Chi p ve nd or T r ide nt Chi p na me CY 95 25 D VD Ch ip vol tag e 3.3 V olt s Su pports Z V (Z oome d Vide o) por t Y es Grap h interf ace A GP (A ccele ra ted[...]

Chapte r 1 29 Paral l el Port Item Sp ecific at ion Par all el po r t c ontro ller NS PC 97 338V JG Nu mber of par all el po rts 1 Loca ti on Re ar si de Co nnecto r typ e 25- pin D- type c onne ct or , in f emale ty pe. Pa rallel port fu nctio n co ntrol E nable /Diab le by B IOS Se tup Su pports EC P Y es (set by BI OS setu p) Op tio nal EC P DM [...]

30 System In troducti ons IrDA FIR Port Ir DA FI R p ort co ntrol ler NS PC 97 338V JG Number of Ir DA FIR ports 1 Loca ti on R ear side IrDA FIR por t fun ction con trol E nable /dis able by BIOS S etu p Opti onal IrDA FIR po rt (in BI OS Setup ) 2F8 h, 3F8h , 3E8h , 2E 8h Opti onal IrDA FIR po rt IR Q (in BI OS Setup ) IR Q3, IR Q4, IRQ1 0, IRQ 1[...]

Chapte r 1 31 PCMCIA Item Sp ecific at ion PCM CIA cont rol ler O2 OZ6 812 Supp orts c ard t ype Ty pe -II Nu mber of s lo ts One ty pe-II Acc ess lo cation Right side Su pports Z V (Z oome d Vide o) por t Y es Su pports 32 bit C ardB us Y es (IRQ 9) Modem Item Sp ecific at ion Chi ps et A mb it J0 7. 10 7. C .00 Fax mo dem data bau d rate (b ps) 1[...]

32 System In troducti ons Hard Disk Drive Item Sp ecifi cat ion V e nd or & M od el Na me IBM DBC A 20 64 80 IBM D BC A 204 86 0 Driv e Fo rma t Ca pacity (M B ) 64 90 4860 Bytes p er sec tor 512 512 Logi ca l he ad s 15 15 Lo gi ca l se ct ors 6 3 63 Driv e Fo rma t Logi ca l cy li nd er s 134 24 10 0 68 Ph ysic al re ad/w rite head s 4 3 Di s[...]

Chapte r 1 33 En codi ng m etho d M FM Po wer R eq uirem ent Inpu t Voltag e ( V) +5 V +- 10% CD-ROM Item Sp ecific ation V e ndor & Model Name TEAC CD-224E-A2 5 Pe rfor m a nc e Spe c ifi ca ti on Trans fer r ate ( KB/s ec) 1,54 5KB /sec ~ 3, 600K B/s ec. (F ULL - CAV) Ac cess t ime (ty p.) 13 0 m S Ro tat ion sp ee d 5 136 r p m ( typ .) Buff[...]

34 System In troducti ons No te: DC-AC inverter is use d t o generat e ver y high AC voltage, then support to LCD CCF T backl i gh t user , an d is al so re sponsible for the c ontrol of LCD bright ness. Avoi d touchi ng th e DC-AC inv erter area wh i le the sy stem un it is turned o n. No te: There is an EEPROM in the invert er , which sto res it&[...]

Chapte r 1 35 LCD It em Spec ificati ons V en do r & mode l name 12. 1" Sh ar p LQ12 1S1 D H0 1 To r i s a n TM12 1S V-0 2L04 Mech anic al Sp ecifi cati ons LCD di sp la y ar e a (d iagona l, in ch) 12 .1 12.1 Di spla y techno logy TF T TF T Resolutio n SVGA (800x600) SVGA (80 0x600 ) Su pports co lor s 262, 14 4 co lors 26 2,14 4 co lor s[...]

36 System In troducti ons Power Ad apt er Item S pec ifica tion V e nd or & m od el n ame Lite- On P A-1 46 0-19 AC Rev . 03. Delta ADP-4 5GB Rev . E5 Inpu t Re quire men ts Maxi mum in pu t curr en t (A, @9 0V a c, fu ll lo ad) 1. 5A@9 0V ac 0. 75A@ 180Vac 1.5 A Nom ina l freq ue ncy (Hz) 47 - 6 3 47 - 63 Fr eque ncy var i ati on ra nge (Hz) 4[...]

Chapte r 1 37 Elec trosta tic dis cha rge (ESD) 15k V (at ai r di schar ge) 8kV (at cont act di sch arge) 15kV (at ai r dischar ge) 8kV (at cont act di sch arge) Die lect ric With stan d Voltag e Pr i mary to s econd ary 300 0 V a c (or 4242 Vdc), 10 mA for 1 se cond 30 00 Va c ( or 4 242 V dc) , 10 mA for 1 se cond Leak a ge cu rre nt 0. 25 mA m a[...]

38 System In troducti ons Po we r Manage ment This co m pu ter has a bui l t -in power man agem ent uni t tha t moni t or s sys tem acti vi ty . System acti vity r efers to any activ i t y in volvi ng one or mor e of th e fol l o wi ng devic es: keyboard, m o use, fl oppy drive, hard di sk, peripher als connec ted to the serial and paralle l por ts[...]

Chapte r 1 39 Standby Mode The com pute r cons umes very low power in Standby mode . Data re ma ins int act i n th e s yst em memor y until the batt e ry is dra in ed. There are six ways to enter St andby m ode: Press i ng the Stan dby hot key Fn-F3 If t he wa it i ng t i m e speci fied by the System Stan dby value or the operat ing sys t em el aps[...]

40 System In troducti ons There i s one necessar y conditio ns for the computer to ent er Hiber nation mode : The Hiber natio n file creat ed by Sleep Manager m u st be pr esent and val id . In thi s si tuati on, t he r e ar e five ways t o enter Hibernat i on m o de: Press i ng t he Hib er nation hot k ey Fn-F4 If t he wait i ng t i me specif i ed[...]

Chapte r 1 41 Ad vanced P o wer Man agemen t This compu ter support s the APM standar d designed t o furthe r red uce power consum pti on. APM is a p ower-manag ement app roach defi ned j ointly by Micr osoft and Inte l. An incr easing number of sof t wa r e pack ages suppor t APM t o take adva ntag e of i ts power -s aving f eat ures an d al low g[...]

42 System In troducti ons[...]

Chapte r 2 43 BIOS Setu p Util ity The BI OS Setup Utili ty i s a h ar dware confi gurat ion pr ogram b ui lt i nto y our comp ute r ’s BIOS ( Basi c Inp ut/Out put Sys tem). Y our co m puter i s alr eady pr operly conf igured and op timized, and you d o not need t o r un thi s uti lity . However , if y ou encount er conf igur ation prob lems, y [...]

44 Sy stem Utilit ies Press Esc while yo u are in any of the menu o ptions to ret urn to t he m ai n menu . No te: Y ou can change the val ue of a param et er if it is enc l o sed i n square br ackets. No te: Navi gation key s fo r a parti cul ar men u are shown on th e bottom of the s cr een. At t he main m enu, press Esc to exit the BIOS Ut ili t[...]

Chapte r 2 45 combinat i o n of bot h . The i tems in this su b-menu are important and v ital i nformati on about your comp ute r. If you exp erienc e c omputer probl ems and need to conta ct techn i c al su pport, this dat a help s our ser v i ce personn el kn ow more about your compu ter . Parame ter Desc ription Form at CPU T ype & S peed Sh[...]

46 Sy stem Utilit ies Bas ic System S ettin gs The Basic Syste m Settings sub-menu all ows you to set the sys t em dat e and tim e. The fol lowing tabl e descr ibes the para me ter s in t his sub- me nu. Paramete r Description Forma t Dat e Se ts th e sys tem dat e. DDD M M DD, YYYY (day-of- th e-wee k mont h day , ye ar) Ti me Sets the system tim [...]

Chapte r 2 47 Star tup Co nfi gurat ion The St artup Conf iguration sub-menu contai ns pa rameter va lues that define how yo ur compu t er b ehaves o n system star tup. The fol lowing tabl e descr ibes the para meter s i n thi s sub- m e nu. Settings i n boldf ace ar e the def aul t and suggest ed parameter set ting s. Par amet er Description Optio[...]

48 Sy stem Utilit ies Sett i ng th e Boot Dri ve Sequence The Boot Dri ve Sequ ence section l is t s boo t prior ities (1 st, 2nd and 3r d) f o r boota bl e dr ives in your comp uter . For exampl e, t he defaul t value ( 1st : Fl opp y Disk , 2nd:Hard Disk , and 3r d:CD- ROM) tell s the comput er t o firs t search for a boot able fl oppy dis k in t[...]

Chapte r 2 49 Onbo ard Devi ces Co nfigu ration The para m e ter s in this scre en are for adva nced users onl y . Y ou do not need to chang e the val ues in this sc reen because these valu es are alre ady opti mized. The O nboard Devices Conf igu ration s ub-menu assigns r esources to basi c comp ute r comm uni cation hard w are. The fol lowing ta[...]

50 Sy stem Utilit ies Syst em Secur ity The Sy stem Secu rity sub-men u allows you to safeguard your com puter and data wi th passwor ds and other sec ur i t y m e asur es. The f ollowing tabl e descr ibes t he parame ters in t his s creen. Settings in boldf ace ar e the def aul t and suggest ed parameter set ting s. Parallel Port En ab les or dis [...]

Chapte r 2 51 Setti ng a Passw or d Fo llo w t h ese s tep s: Use t he cursor up/dow n keys to high l ight a Password p arameter (Set up or Power-on) a nd press the Enter key . The passwor d box appe ars: T ype a passwor d. The passwor d may consi st of up to sev en char acters (A- Z, a -z, 0- 9). Im portant : Be very c areful w hen typing y our pa[...]

52 Sy stem Utilit ies Changing a Passwor d T o change a pass word, follow the se st e ps: Remov e the cur rent pas sword. See “Removi ng a Password” on page 51. Set a new passwor d. See “Sett in g a Passwor d” on page 51. Pow er M ana gemen t The Power Managem en t screen contai ns paramet ers t hat are re lat ed to power- saving an d power[...]

Chapte r 2 53 The f ollowing tabl e descr ibes t he parameter s in t his scr een. Settings in boldf ace ar e the def aul t and suggest ed parameter set ting s. No te: If your system has ACPI , al l p ower manag ement f unctions ar e taken car e of by Windows . Param eter Descri ptio n Options or Forma t Adv anced Power Ma na geme nt M od e Ena bles[...]

54 Sy stem Utilit ies Load Defa ult Settin gs If you want to r est ore all par ameter sett ings to t hei r default v al ues, selec t t his menu ite m and press Enter . Th e follo wing di alog box displ ays. If you would l ik e to load defa ul t set ti ngs for all paramet ers, use the cur sor left /rig ht key s to sel ect Ye s ; t hen press Enter . [...]

Chapte r 2 55 AFlash Ut ility The BI OS flash memory up date is r equi red f or t he fol lowing c ondition s: New ver sions of system p rograms New featu res or options Use the AFl ash util i ty to updat e the sy st e m BIOS fla sh ROM. No te: Do not i nst all memory-rel ated driver s ( XMS, EMS, DPMI) when you use AFlash . The AFl ash func tions s[...]

56 Sy stem Utilit ies Quick W ay to Exe cute AFl ash When you ha ve alread y copied the AFlash files int o your hard di sk, you can simpl y type t he fol lowing o n the DOS prompt (su bdi rectory whe re t he files a re loca t ed) to qui ckly execute t he pr ogram . afla sh (fil e na me ) Enter The pr ogram aut omati call y performs t he loading and[...]

Chapte r 2 57 Syst em Ut ility Disket te This utility disket te i s for the Acer T ravelM ate 330 notebook machine. It provi des t he foll owing f unct ions: 1. Read/write LCD panel ID 2. Set the rmal sensor thr eshold 3. V erify ther ma l sens or t hre shold (by test i ng fan f unct i o n) 4. Modem Diali ng t est T o use thi s di skett e, fir st b[...]

58 Sy stem Utilit ies Set Therm al S ens or Th resho ld The s ystem i s equi pped wi th sensor s to pr otect ag ai nst syst em ov erheating. By se tting System a nd proc essor thermal threshold s, t he sys tem can turn on the cooling f an or shut down a utomati call y when temperatur es reach the defi ned thres hold para m eter s. Mo de m Dial in g[...]

Chapte r 2 59 Syst em Di agno stic Disk ette This d i ag nostic di sket te is for th e Acer Tr avelMate 330 no tebook mach ine. I t provi des t he foll owing f unct ions: 1. PQA System Diagn ostic s 2. Audio Reso urce and Speaker O u t T est 3. Scrol l Butt on T est 4. Inf rar ed Ray T est No te: The Infrare d Ray s etting i n BI OS Setup must be s[...]

60 Sy stem Utilit ies Ru nning P QA Di agnost ics Prog ram. Press Æ ¨ to move ar ound the m ai n menu. Pre ss Enter t o enable t he selec t ed opti on. T he main opti ons are Diag, Re sult, Sy sInfo , Opti on and Exit. The Diag opt ion let s you sel ect te sting i tems and ti mes. The fol lowing scree n appears when you sel ect Diag from the ma i[...]

Chapte r 2 61 The s creen b elow ap pears i f y ou sel ect Mult i T est. Speci fy the desire d numb er of tests and pr ess Ent er . Afte r you spe c i fy the number of tes ts t o perf orm, the screen shows a li st of test item s (se e belo w). Move the hi ghlig ht bar fro m one ite m to another . Pres s Space to enabl e or disa bl e the item . Pres[...]

62 Sy stem Utilit ies Enter : Opens the avai l able option s T est T imes: Indi cat es the number of tes ts to perf or m . No te: The F1 and F2 keys func t i on only aft er you fi ni sh configuring the T est opt ion . Diagnos t i c Program Error Code and Messa ges Error Code Mess age FRU/Ac tion in Sequ ence 16X XX Bac kup batte ry er ror Back up b[...]

Chapte r 3 63 This cha pt e r cont ains st ep-by- s te p procedur es on how t o di sass emble the noteb ook comput er f or mai ntenance a nd troubl eshooting. T o di sassemble the c omputer , y ou need the f oll owing t ools: W rist ground i ng s trap and cond uctive m at f or p r eventing electr ostatic disc harge Flat -blad ed screwdri ve r Ph il[...]

64 Removal an d Replacemen t Gene ral In forma tion Before Y ou Begin Befor e proceedi ng wit h th e disassem bly procedu re, make sure that you do the fo l l owi ng: 1. T urn of f th e power t o the sys tem and all per i pherals. 2. Unp l ug the AC ad apter and all power and si gnal cables from the sy stem. 3. Remov e the bat tery pac k.[...]

Chapte r 3 65 Disa ssem bly P ro cedu re F lowch art The fl owchart on the succeedi ng p age gives you a gr aphic repr esen tation on the ent i r e di sassembly sequenc e and ins t r uct s you on the componen ts t hat need to be remov ed duri ng servi cing. For ex ample, i f you want to remove t he syst em bo ard, you must fi rst remov e the keyboa[...]

66 Removal an d Replacemen t . M ain Un it M ai nboard HD D B oa r d D I M M Modul e M odem Boar d U pper Case M odem C onnect or Lower C ase DI M M C ov e r RTC Ba t t er y M odem Heat Pl a t e PCMC I A Sl ot Touchpad B oar d Touchpad C abl e Touchpad Br ac ket 86 .9A3 22.4R0 *1 sc r ew M 2. 0* 4 8 6. 9A 323 .6R 0*11 scre w M 2.0 *9 86 .9A5 22.6R0[...]

Chapte r 3 67 Rem oving the Batt ery Pack 1. Push the battery release button i nward. 2. Sli de the bat t ery pa ck out f rom the main uni t. 3. T o replace t he battery pack i nto the mai n u ni t , be sure th at t he trian gul ar poin t i n the bat t e r y pac k matches wit h t he poi nt in th e lower case.[...]

68 Removal an d Replacemen t Removing the Hard Disk Drive 1. Remove the scr ew of the hard disk modu le. 2. Sli de the har d di sk module out from its bay . Disa ssembli ng the Hard Disk Drive 1. Gentl y , detach t he connector fr om the har d disk modul e. 2. Remove t he two screws on both sides of t he har d disk m odule. 3. Remove the har d disk[...]

Chapte r 3 69 4. Sli de the har d di sk out f rom the hard disk drive bezel. 5. This compl et es the d i s assembly proced ur e of the hard dis k dri ve. Disa ssembli ng the Middle Cover 1. T o rem ove the middl e cover , fi rst re move the two scr ews at the back of the main unit . 2. Use a flatbl aded screwdri ver to lif t up t h e middl e cove r[...]

70 Removal an d Replacemen t 5. Remove the scr ew of the speak er from the mi ddle cover . 6. Remove the spe aker pl ate wit h speak er from the middl e cover . 7. Separat e th e speake r plate from th e speake r.[...]

Chapte r 3 71 Removing the LCD Mo d ule 1. Disco nnect the i nver ter/LED boar d cabl e fr om the sys t em boar d. 2. Remove the two sc rews fro m the LCD coaxial cable. 3. Remove the LCD coaxi al cable. 4. Remove t he two screws on the base of the unit. 5. Gently , det ach t he LCD m odule from th e main uni t .[...]

72 Removal an d Replacemen t Disa ssembli ng the LCD M odule 1. Remove the fo ur cushi ons from the cor ner s of the LCD be zel. 2. Remove the fo ur sc r ews f rom the LCD bezel. 3. Snap o ff the L CD bezel . 4. Remove t he t wo scr ews from the hinges, t hen remo ve the hinges from th e LCD bez el.[...]

Chapte r 3 73 5. Detach the hi nge caps from th e hing e. 6. Remove the five screws fro m the LCD and the invert er/LED boar d. 7. Remove the LCD and inver ter/LED board from the LCD panel. 8. Disco nnect the LCD power cabl e fr om the in verter /L ED board. 9. Disco nnect the i nver ter/LED cabl e fr om the i nverter / LED board .[...]

74 Removal an d Replacemen t 10. Disc onnec t t h e LCD coaxial cab le from the LCD. 1 1. This compl etes the dis asse m bly pr ocedure of the LCD modul e.[...]

Chapte r 3 75 Disa ssem blin g th e Main Unit Rem oving the Keyboar d 1. Lift the k eyboard up, turn i t o ver t o expos e the keyboar d connec tor . 2. Disco nnect the ke yboard connecto r car ef ul l y . Removing the DIMM 1. Remove the two sc rews of the DIM M cov er. 2. Remove t he DIMM cover from t he m ain u ni t. 3. Use a flatbl aded screw dr[...]

76 Removal an d Replacemen t 4. Gentl y , remo ve the DIMM modul e. 5. T o ad d exte nded m emory t o the mai n unit, fi rst remove t he two screws fr om the DIMM cover . 6. Lift the DI MM cover out. 7. Inser t the DIMM mod ule int o the soc ket.[...]

Chapte r 3 77 Rem oving the MODE M Bo ard 1. Remove the scr ew from the modem heat plat e. 2. Remove the modem heat plat e fr om the mai n unit . 3. Use tw o fl at bl aded s cr ewdriver s to pus h out the l atches on both side s of the modem sock et. 4. Gentl y , remo ve the mode m modul e. 5. Disco nnect the modem conn ector cable f rom the mode m[...]

78 Removal an d Replacemen t Removing the RTC Ba ttery 1. Use a flat bla ded screw driver to re m ove the R TC batt ery fr om it s socket. No te: T o replace the RTC ba tt ery , press th e RTC batter y into th e soc ket.[...]

Chapte r 3 79 Rem oving the L ower Ca se 1. T o remove t he lower case, remove the t hir t een screws as shown here. 2. Remove t he l ower cas e from t he main unit . Rem oving the Syste m Bo ar d 1. Disco nnect the t ouchp ad cable from the sys t e m board. 2. Gentl y , remo ve the touch pad cable.[...]

80 Removal an d Replacemen t 3. Remove the fo ur screws of the sys t e m board. 4. Remove the sys t em boar d f r om the upperca se. 5. Remove the modem conne ctor from the upp er case.[...]

Chapte r 3 81 Rem oving the T ouch p ad 1. Remove the two screws from the touc hpad br acket. 2. Remove t he to uchpad brac ket from the upper case. 3. Disco nnect the t ouchp ad cable from the t ouchpad boar d. 4. Remove t he to uchpad cabl e from t he uppercas e. 5. Remove t he to uchpad board from the u ppercase .[...]

82 Removal an d Replacemen t 6. Disco nnect the hard drive /battery connec tion board fr om the sys tem boar d. Rem ov ing th e Fan 1. Disco nnect the fan cabl e fr om the syste m board. 2. Remove the two screws , th en remov e the fa n f rom the syst em boar d.[...]

Chapte r 3 83 Remov ing the P C MC IA Slot 1. Remove the scr ew of the PCMCIA slo t. 2. Remove t he PCMC IA sl ot f rom th e system board . 3. This compl et es the d i s assembly proced ur e of the main unit .[...]

84 Removal an d Replacemen t[...]

Chapte r 4 85 Use the fo l l owi ng procedur e as a guid e for comput er pr obl ems. No te: The di agnostic te sts are in ten ded t o t est only Acer pro ducts. Non- Acer produ cts, pro totype cards, or modi fied opt ions can gi ve false error s and in valid syst em respon ses. 1. Obtai n the failing symptoms in as m uch de tail a s possi ble. 2. V[...]

86 T roubleshoo ting Syst em Ch eck Pro cedure s Exte r n al Disk ette Driv e Check Do the fol l owi n g to isolate the pro bl e m to a contr ol l e r, dri ver , or di sk ette. A writ e- enabled, di agnos tic disket te is req uir ed. No te: M ake sur e t hat the disk et t e does not have mor e than one label attac hed to it. Mult i p l e l abel s c[...]

Chapte r 4 87 If an er ror occur s, r econ nect the connect or on the Syst em board . If the erro r stil l re main s: 1. Reconnect t he ex t ernal diskette dri ve/CD-ROM modu l e. 2. Replac e the ext er nal d i sk et t e dr ive/CD-RO M module. 3. Replac e the sys t e m board. Keybo ard or Auxiliar y Input Devic e Ch e ck Remov e the ext ernal keybo[...]

88 T roubleshoo ting Powe r System Check T o veri f y the sympt om of the p r ob l em, power on t he com put er usi ng eac h o f the following power s ources: 1. Remove t he bat t ery pack. 2. Connect the power adapt er and check that powe r is suppl ied. 3. Disconnect the powe r adapter and ins tall t he char ged batt er y pa ck; t hen check that [...]

Chapte r 4 89 2. Remove the bat tery pac k and measure the vo l t age between bat t e r y ter mi nals 1(+) and 6( ground). See the followi ng fi gure 3. If the voltage i s still l ess than 7. 2 Vdc a ft er rechargi ng, repl ace the batte r y . T o check t he bat t er y charge operat ion, use a di scha rged battery pack or a batt er y pack that has [...]

90 T roubleshoo ting Er ror S y mp tom-to- FRU Ind e x The sym pto m -to - FRU i ndex l i s t s t he sym pt oms and errors and the ir possi bl e causes . The most likely caus e is l i s ted f i r st . No te: Perf or m th e FRU repla cem ent or act io ns i n the sequ ence shown in FRU/Ac ti on c olumn, if the FRU r ep l ac em ent does not sol v e t [...]

Chapte r 4 91 Ext ended R AM F a i led at offset : nnn n DIMM Sys tem bo ard Sy stem batt ery i s de ad - Re plac e an d run Se tup Re place RT C bat tery and Run BIO S S etu p Ut ility to re conf igure syste m tim e, th en re boot syste m. Sy stem CM OS che cks um bad - D efau lt co nfig ura tion used RT C b a tt er y Run BIO S Se tup U til ity to[...]

92 T roubleshoo ting Allocat ion Error for: dev ice Run “L oad Defau lt Settin gs” in B IOS Setup Utility . RT C b a tt er y Sys tem bo ard Faili ng Bi ts: n nnn DIM M BIOS ROM Sys tem bo ard Fixe d D isk n N one Inva li d Sys tem Co nfigur atio n Data BIOS ROM Sys tem bo ard I/O d evi ce IRQ co nflic t Run “L oad Def ault Set tings ” in B [...]

Chapte r 4 93 No beep , pow er- on indi ca tor tu rns o n and L CD is b la nk. B ut yo u can see POST on an e xternal CRT . Re connec t the LCD conn ecto rs. LCD in verte r ID LC D cabl e LCD in ver ter LCD Sys tem bo ard No beep , pow er- on indi ca tor tu rns o n and a blin ki ng c ursor sh ow n on LCD during POST . En sure ever y c onn ecto r is[...]

94 T roubleshoo ting Indi cator-Rela ted Symptoms Symp tom / Error Ac ti on in Seq uenc e Indic a tor i ncor rec tly re main s off or on, but sy stem runs co rre ctly Re connec t the i nver ter bo ard Inv erter board Sys tem bo ard Power-Re lated Symptoms Symp tom / Error Ac ti on in Seq uenc e Power sh uts down duri ng oper ati on Pow e r sou r ce[...]

Chapte r 4 95 Memory - Rel ated Symptoms Symp tom / Error Ac ti on in Seq uenc e Mem ory c oun t (siz e) appe ars diffe rent f rom actu al s ize. Ent er BI OS S etup U tilit y to exec ute “ Loa d D efaul t Se tting s, th en r ebo ot sy stem . DIMM Sys tem bo ard Speaker -Related Sy m ptoms Symp tom / Error Ac ti on in Seq uenc e In W ind ows, m u[...]

96 T roubleshoo ting Power M anagement - Relat ed Symptom s Symp tom / Error Ac ti on in Seq uenc e The s yst em wi ll not e nter hibe rna tion Ke yboard (if control is from th e key board) Ha rd di sk dr ive Sys tem bo ard The syste m does n' t ent er hib ern at ion mo de an d four s ho r t beep s every mi nut e. See “ Hi berna tio n Mo de?[...]

Chapte r 4 97 Perip heral-Rela t ed Sympto m s Symp tom / Error Ac ti on in Seq uenc e Sys tem co nf igura tio n do es not m atc h t he in stal led dev ices. Ent er BI OS S etup U tilit y to exec ute “ Loa d D efaul t Se tting s”, then rebo ot sy stem . Re conne ct hard disk/C D -RO M/di skett e drive s. Ext ernal displa y does not work co rrec[...]

98 T roubleshoo ting No te: If you cann ot find a sympt om or an er r or in th is list and t he proble m r emains, see “ Undetermined Problems” on pa ge 56. Inter mitte nt Pr oblem s Int er mitt ent s ystem h ang pro blems c an be caused b y a va riety o f reasons that have not hing to do with a hardware defect , such as: cosmi c radi at ion, e[...]

Chapte r 4 99 3. Remov e or di sconnect all of the fol lo wing devices: Non-Ace r devices Prin ter , m ouse, and ot her exte r nal devices Ba tte r y p ac k Hard di sk drive DIMM CD-ROM/Di sket te drive Module PC Cards 4. Power- on the co m pu ter . 5. Deter mine i f t he prob l em has cha nged. 6. If the prob l em does no t rec ur , rec onnect the[...]

100 T roubleshoo ting[...]

Chapte r 5 101 To p V i e w CN 1 P S/ 2 P or t C N1 4 T ou ch pa d C on ne ct or CN2 AC Adapter Connector CN1 5 HDD Bo ard Connector CN 3 V i de o Por t SW 1 P ower Sw it ch CN4 Seri al P or t SW2 L CD Cov e r Switch Connector CN5 Pa rall el P ort SW4 S ee Nex t P a ge CN6 USB P ort PH 1 Micr oph on e-i n J ac k CN7 F AN Connector PH2 Line-in Jack [...]

102 Jum per and Connector I nformati on Bo ttom Vi e w SW4 Setti ngs SW2 S etting Switch 1 , Switch 2, Switch 3 OFF , OFF , OFF: US ke y b o ard OF F , ON, OF F: Europe an keyboard ON, OFF , OFF: J apanese k eyboa rd OFF ,OFF ,ON: F rench Ke yb o a rd Switch 4 , Switch 5 ON, OFF: OEM BIOS OF F , OFF: Acer BIOS Swit ch 6 ON: By pas s p asswo rd OF F[...]

Chapte r 6 103 This cha pt e r gi ves you the FRU (Fi eld Replac eabl e Unit) listing in glo bal confi gu rations of T r av elMate 330. Refer to this chap ter whenever ord er i ng for part s to re pair or for RMA (Ret ur n Merc handise Author i zation). Pleas e note WHEN ORDERING FRU P ARTS, that should chec k the most up-t o- date inf ormati on av[...]

104 FRU (Field Repla c eabl e Uni t ) Lis t FRU (Field Repla ceable Unit) List (P/N: 91.40CXX. XXX) Pi ct ure No. Part name Description Pa rt No. LCD NS LCD ASSEM BL Y MODUL E (1 2.1 T F T) SHAR P ASSY LCD MODULE 12.1" TFT TM33 0 6M.4 0C01. 001 NS LCD12.1" TF T SHARP LCD 12.1"TF T SHARP/ LQ 121S 1DH 01 56.0 740C .0 01 NS IN VER TER I[...]

Chapte r 6 105 NS LCD BA ZEL ASSEM BL Y 12 .1" TF T ASSY LCE BZL 330 60.4 0C0 5.0 01 DIMM NS DIMM 32MB SDR AM (MICRON) SDI MM 32M MT4LSD T464 HG -662B 72.0 4464 .00N NS DIMM 32MB SDR AM (MIT SUBISHI) SDI MM 32M M5 M4V6 4S 0T P-8L 72.5 4644 .B0N NS DIMM 32MB SDR AM (SAM SUNG) DIMM KMM466S4 24 CT - F10 32M V. C 72.4 6424 .B0E NS DIMM 32MB SDR AM[...]

106 FRU (Field Repla c eabl e Uni t ) Lis t DIMM NS DIMM 64MB SDR AM (SAMS UNG) SDI MM 64M KMM466S8 24 CT2F10 V . C 72.4 6824 .A0N NS DIMM 64MB SDR AM (LG) SDIMM 6 4MB GMM 264 9228 CTG-10K 72.2 6498 .00N NS DIMM 64MB SDR AM (NEC) SDI MM 64M 4564 16 3G5 - A10B-9 J F B 72.2 5359 .B0N NS DIMM 1 28MB SDR AM (SAMS UNG) SO-DIMM 128M KMM466S1 723 T2- F0 7[...]

Chapte r 6 107 NS HDD 4.8G IB M HDD 4870MB IBM/DBCA- 2048 60 56.0 2834 .121 NS HDD PLA TE ASSY HDD PL T TM33 0 60.4 0C1 5.0 01 NS HDD BAZEL BZL HDD P C 050 3 3 0 41.4 0C01. 001 NS HDD ASSEM BL Y 6.4G IB M ASSY HDD M O DULE 6.4G TM33 0 6M.4 0C02. 002 NS HDD 6.4G IB M HDD 6490MB IBM/DBCA- 2064 80 56 .02A 0 2.03 1 NS HDD PLA TE ASSY HDD PL T TM33 0 60[...]

108 FRU (Field Repla c eabl e Uni t ) Lis t PCB 8 PCI M ODEM BOARD (AMBI T) MOD E M 56 K AMBIT/ J07. 01 7.C. 00 54 .090 1 1.2 1 1 10 HDD BA T TERY BOA RD 330 H D D BOARD 55.4 0C03. 001 1 1 T OUCH P AD BOA RD T O UCHP AD MUL T I- SWITCH SYNAPTIC 56.1 740C .0 01 9 T M 33 0 MAINBO ARD D-333 330 M AI N BOARD D-33 3 55.4 0C01 .0 01 NS TM 33 0 MAINBO ARD[...]

Chapte r 6 109 Powe r NS ADA P T ER 45W (DEL T A) ADT 90 -270V ADP-45GB UE5 37 0P 25.1 0046 .151 NS ADA P TER 45W (LITE -ON) ADT 45 W P A- 1460 -19 AC TM33 0 25.1 0068 .021 14 BA TTERY P ACK LI-ON P ANAS ONIC ASSY BTY P ACK CGP-E / 618A E 33 0 60.4 0C0 7.0 01 NS POWER CORD CORDSPT2#1 8* 2C7A 125V 18 30MM 27.0 1618 .001 Ext ernal M odule NS CD- ROM&[...]

1 10 FRU (Field Repla ceabl e Uni t ) Lis t 12 LO WER CASE ASSY L CASE 330 60.4 0C0 2.0 01 1 UPP ER DIMM COVE R CVR DIMM U AL 330 34.4 0C0 2.0 01 NS LOWER DIMM COVE R CVR DIMM L PL 05 03 30 42.4 0C05. 001 15 M IDDLE COVER & SPEAKE R ASSEM BL Y ASSY MI DDLE CVR TM330 60.4 0C0 8.001 NS CPU HEA T SINK WITH F A N ASSY CPU HSINK 330 60.4 0C0 3.0 01 [...]

C h a p t e r 6 111 2 TOUCH P AD BRAC KET HL D T OUCH- PA D M E T A L TM33 0 34.4 0C0 7.0 01 Others 6 TOUCH P AD FPC CAB LE C.A F PC T OUCH P AD TM33 0 50.4 0C0 3.0 01 4 330 LOGO PL T LOGO (T OOLING) PMMA TM33 0 40.4 0C0 1.0 01 NS HINGE CAP PA C K ASSY HINGE CAP P ACK TM33 0 6K. 40C01 .002 Screws NS SCR EWS (BLACK ) SCR W WHMS+ CBZ M2 .5+L 4 BLACK [...]

1 12 FRU (Field Repla ceabl e Uni t ) Lis t 21 SCREWS SCR W W A FER NYLO M2.5*6L NI 86 .9A 353. 6R0 22 SCREWS SCR W KAH MS+CN M2*L6 NI 86 .9A 522. 6R0 NS SCR EWS SCRW MACH FL M3*4L NI 86.5 A52 4.4R 0 NS SCR EWS SCRW MACH P AN M2*4L C- ZN 86 .9A 522. 4R0 NS SCR EWS SCRW MACH P AN M2*4L C-ZN 86 .9A 552. 4R0 Mi scel lan eous 53 3 0 N A M E PLA TE PL T[...]

Appendi x A 1 13 This app endix provides th e BASIC model number and th e configu rat ion to T ravelMa te 330 dec i d ed for Acer’s “gl obal” pr oduct offeri ng. Contact your regi onal of fic es or the resp onsi ble personnel / channel to prov id e you wit h fur t her ext ension model num ber s and conf i g ur a t i ons. T rade Mar k: Ac er B[...]

1 14 Mod el Number and Co nfigurat ions[...]

Appendi x B 1 15 This compu ter ’ s com pat ibilit y is t est ed and verified by Acer’ s i nt ernal test i ng depart ment. Al l of it s syst em func tions are tested under W indows 95, Windows 98 and W indows NT 4.0 env ironment s. Refer to the following lists for compo nents, adapt er car ds, a nd periphe r als which have passe d thes e test s[...]

1 16 T est Compati ble Compon ents L ist T es t Co m patib le PC MCIA , M ode m Card V e ndor Ad ap ter Name Win 9 8 Win 95 Wi n NT CardBus 3COM Fa st E t her Link XL card bus pa ss pass pa ss w/ fix In t el Eth erE xp ress PRO/ 100 Mo bile A d apte r pass pa ss pass w/ fix T osh iba Ca rdB us L AN Ca rd 100 BASE-TX pass None None X irc om Ca rdb u[...]

Appendi x B 1 17 T es t Co m patib le I/O Pe rip hera l T est T est Comp ati ble I/O, Stor age Adapter Vendor Adapter Name Wi n 98 Win 95 Wi n NT Display IBM G7 2 pass pass pa ss I BM 95 14- B04 T F T m onit or pas s p ass p ass Acer Ace rVi ew 76 i pass pass pass Comp aq col or Moni tor V7 0 pass pass pass NE C 20” C olo r Mon itor pa ss p ass p[...]

1 18 T est Compati ble Compon ents L ist[...]

Appendi x C 1 19 This section descri bes onl ine tec hnical suppor t servi ces availab l e to help you repai r yo ur Acer Sy stems If you are a distr ibutor , deale r, ASP or TP M , please r efer your techn i cal queri es to your local Acer branc h of f i ce . Acer Br anch O f fices and Regi onal Busin ess Units may access our websi te. Howev er so[...]

120 Online Supp or t Inf ormation An overvi ew of all t he support services we offer , acc ompani ed by a l ist of tel ephone, f ax and email contact s f or all you r tec hni cal queries . W e are always l ooki ng for ways t o opti mize and impr ove our servi ces, so if you have any su ggesti ons or commen t s, ple ase do not hesitat e to com mun i[...]

Index 121 A ACPI. See Adva nced Confi gur at i on and Po wer Inter face Advance d Configur ation and Powe r Inte rfa ce ,41 Advance d Power M anagement ,41 APM. See Advanced Powe r Man- agem ent B batt er y p ack charg i ng i ndicat or ,1 2 BIOS ,26 BIOS U til ity , 43,54 Basic System Settings sub- menu ,46 Load D efau lt S ettings sub- menu ,54 na[...]

122 In dex Dual Displ ay ,10 hot key s ,17 openi ng and closing ,11 perf or man ce ,10 power manage m e nt ,10 , ,38 simul t a neous ,1 0 DMA Channel Assi gnment ,25 E EasyLi nk ,21 Erro r Symptom-t o- Spare Part In dex ,90 External CD-ROM Drive Ch eck ,86 Exter nal Disk ette Drive Chec k ,86 F FIR ,9 fl oppy driv e ,2 1 FRU (Field Repl aceable Uni[...]

Index 123 L LCD ,9 LEDs ,12 M media acc ess on i ndicator ,12 Memory Check ,87 Mode l Number and Co nfigurat ions ,113 N Notebo ok M a nager hot key ,16 num lo ck on i ndicator ,12 nu me ri c keypad num lo ck ,1 4 O Onli ne Support Info rmat i o n , 119 P par a lle l p o rt set ting in B IO S Uti lity ,50 passwor d changi ng in Se tup Utili ty ,5 2[...]

124 In dex Standb y mode ,39 enter ing ,39 hot key ,16 resumi ng f r om ,39 sign al s ,39 stat us indi cator ,1 2 stat us indi cators ,12 stor age EasyLi nk ,21 fl oppy driv e ,2 1 SVGA ,10 Syste m Chec k Proce dures ,8 6 T Test Compatible Component s Lis t ,115 I /O Per i ph er a l Test , 117 I/O, Stor age Adapt er ,117 PCMCIA, LAN Card ,115 PCMCI[...]