ZyXEL N4100 manual

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Table of contents for the manual

  • Page 1

    www .zyxel.com www .zyxel.com N4100 Wireless N HotSpot Gateway Copyright © 2010 ZyXEL Communications Corporation Ve r s i o n 1 . 0 Edition 1, 11/2010 Default Login Details IP Address 192.168.1.1 User Name admin Pa ss wo r d 1234[...]

  • Page 2

    [...]

  • Page 3

    About This User's Guide N4100 User’s Guide 3 About This User's Guide Intended Audience This manual is intended for people who w ant to configure the N4100 using the web configurator . Related Document ation •Q u i c k S t a r t G u i d e The Quick Start Guide is designed to hel p you get your N4100 up and running right away . It conta[...]

  • Page 4

    About This User's Guide N4100 User’s Guide 4 • Knowledge Base If you h ave a spe cific quest ion ab out your product, the answer may be here. This is a collection of answers to previousl y asked questions ab out Z yXEL products. •F o r u m This contains discussi ons on Z yXEL prod ucts. Learn from others who use ZyXEL products and share [...]

  • Page 5

    Document Conventions N4100 User’s Guide 5 Document Conventions W arnings and Notes These are how warnings and notes are shown in this User’ s Guide. W arnings tell you about things that could harm you or your device. Note: Notes tell you other import ant informat ion (for e xample, other things you may need to configure or help ful tips) or rec[...]

  • Page 6

    Document Conventions N4100 User’s Guide 6 Icons Used in Figures Figures in this User’ s Guide may use the following generic ic ons. The N4100 icon is not an exact representation of y our device. N4100 Computer Notebook computer Server Modem Firew all Te l e p h o n e Switc h Rou t er[...]

  • Page 7

    Safety Warnings N4100 User’s Guide 7 Safety Warnings • Do NO T use this product near water , for exam ple, in a wet basement or near a swimming pool. • Do NO T expose your device to dampness, dust or corrosive liquids. • Do NO T store things on the device. • Do NOT install, use, or service this device during a thunderstorm. There is a rem[...]

  • Page 8

    Safety Warnings N4100 User’s Guide 8[...]

  • Page 9

    Contents Overview N4100 User’s Guide 9 Contents Overview User ’ s Guide ................................................................................... ............................... ......... 19 Introduction ............ ............. ................ ............. ................ ............. ................ ............. .. .........[...]

  • Page 10

    Contents Overview N4100 User’s Guide 10[...]

  • Page 11

    Table of Contents N4100 User’s Guide 11 Table of Contents About This User's Guide ........................................... ..................................................... .......... 3 Document Conventions.................................................................. ......................................... .5 Safety Warnings ..[...]

  • Page 12

    Table of Contents N4100 User’s Guide 12 3.2 Wireless Network Setup .................. ............. ................ ................ ............. ................ ........ .. 35 3.2.1 Configuring the N4100 Wi reless N etwork Settings ....... ............. ................ ................ 36 3.2.2 Connecting to the N4100 Wirelessly ...... .....[...]

  • Page 13

    Table of Contents N4100 User’s Guide 13 5.1 Overview ... ................ ............. ................ ............. ................. ............ ................. ....... ............ 71 5.1.1 What Y ou Can Do in this Chapter .......... ................ ............. ................ ................ ....... 71 5.1.2 What Y ou Need to Know .[...]

  • Page 14

    Table of Contents N4100 User’s Guide 14 1 1.1 Overview ................. ................. ............ ................. ............. ................ ................ ..... ......... 109 1 1.1.1 What Y ou Can Do in th is Chapter ...... ............. ................ ............. ................ ........... 109 1 1.2 The Credit Card Screen ..[...]

  • Page 15

    Table of Contents N4100 User’s Guide 15 Chapter 16 Share ................................. ............................................................... .......................... ............ 151 16.1 Overview .............. ............. ................ ................ ............. ................ ............. ............ ......... 151 [...]

  • Page 16

    Table of Contents N4100 User’s Guide 16 21.3 Session T race Filename Convention ................ ................. ................ ................ .............. 178 Chapter 22 Secure Remote ...................................... ............................................................... ............. .... 181 22.1 Overview .............. [...]

  • Page 17

    Table of Contents N4100 User’s Guide 17 27.2 The Registration Screen .............. ............. ................ ............. ................ ............. ........... 207 27.3 The Service Screen .................. ......... ....... ............. ............. ................ ............. ............ .. 209 Chapter 28 System St atus ......[...]

  • Page 18

    Table of Contents N4100 User’s Guide 18 31.1.1 What Y ou Can Do in this Chapter ..... .......... ............. ................ ............. ................ . 243 31.2 The SSL Certificate Screen ........... ................ ................ ................ ................. ................ . 24 3 Chapter 32 Ping Command.......................[...]

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    19 P ART I User ’ s Guide[...]

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    20[...]

  • Page 21

    N4100 User’s Guide 21 C HAPTER 1 Introduction 1.1 Overview The N4100 combines an IEEE 802.11n wirele ss access point, router , 4-port switch and service gateway in one box. If y o u have a "statement printer", you can connect it directly to the N4100, allowing you to easily pri nt subscriber statements. The N4100 is ideal for offices, c[...]

  • Page 22

    Chapter 1 Intro duction N4100 User’s Guide 22 1.3 Good Habit s for Managing the N4100 Do the following things regularly t o ma ke the N4100 more secure and to manage the N4100 more effectively . • Change the password. Use a password that’ s not easy to guess and that consists of different types of characters, such as numbers and letters. • [...]

  • Page 23

    Chapter 1 Introduction N4100 User’s Guide 23 Figure 1 Internet Access Applicarion 1.4.2 Wireless Connection By default, the wireless LAN (WLAN) is enabled on the N4100. IEEE 802.11b/g/n compliant clients can wi relessly co nnect to the N4100 t o access network resources. The N4100 functions as an acce ss point (AP) to bridge the wired and the wir[...]

  • Page 24

    Chapter 1 Intro duction N4100 User’s Guide 24 1.5 Restoring Factory Default s Y ou can erase the current configuration and restore factory defaults using either the web configur ator or the RE SET button at the back of the device. The web conf igur ator allo ws you to reset the system but retain subscriber account informat ion. See Chapter 29 on [...]

  • Page 25

    Chapter 1 Introduction N4100 User’s Guide 25 1.6 LEDs (Light s) The following gr aphic displays the l abels of the LEDs. Figure 3 LEDs on the Front Panel None of the LEDs are on if the N4100 is not receiving power . T able 1 LED Descriptions LED COLOR ST A TUS DESCRIPTION PWR Green On The N4100 is receiving power . Off The N4100 is not receiving [...]

  • Page 26

    Chapter 1 Intro duction N4100 User’s Guide 26 Refer to the Quick Start Guid e for in formation on hardware connections. LAN 1~4 Green On The N4100 has an Ethernet connection with another device (such as a compu ter) through this port. Blinking The N4100 is sending/receiving data through this port. Off The N4100 does not have an Ethernet connectio[...]

  • Page 27

    N4100 User’s Guide 27 C HAPTER 2 The Web Configurator 2.1 Overview The web configurator is an HTML -based management interface that allows easy device setup and management via Internet browser . Use Internet Explorer 6.0 and later or Firefox 2.0 and later versions . The recommended screen resolution is 1024 by 768 pixels. In order to use the web [...]

  • Page 28

    Chapter 2 The Web Configurator N4100 User’s Guide 28 3 Launch your web browser and ty pe the W AN or LAN IP address of the N4100 as the web address (it is recommended that you connect y our computer to the LAN and use the LAN IP address for initial configur ation). 192. 168.1.1 i s the default IP address for the LAN port. If you are using a diffe[...]

  • Page 29

    Chapter 2 The Web Configurator N4100 User’s Guide 29 2.2 W eb Configurator Main Screen The main screen is divided into these parts: Figure 6 Main Screen • A - navigation panel • B - main window • C - status bar 2.2.1 Navigation Panel Use the menu items on the navigation panel to open screens to configure N4100 features. The following tables[...]

  • Page 30

    Chapter 2 The Web Configurator N4100 User’s Guide 30 SERVER Server Use this screen to set the embedded web server , the LAN DHCP server and specify the e-mail server for e-mail redirection. Static DHCP Ta b l e Use this screen to assign IP addresses on the LAN to specific individual computers based on their MAC Addresses. AUTHENTICA TION Use this[...]

  • Page 31

    Chapter 2 The Web Configurator N4100 User’s Guide 31 SECURE REMO TE Use this screen to allow the N4100 to send RADIUS packets, syslogs and log e-mails through a PPTP VPN tunnel. SNMP Use this screen to to configure your N4100's settings for Simple Network Management Protoc ol (SNMP) management. BANDWID TH Use this screen to limit the amou nt[...]

  • Page 32

    Chapter 2 The Web Configurator N4100 User’s Guide 32 2.2.2 Main Window The main window displays information and configurati on fields. It is discussed i n the rest of this d ocument. 2.2.3 S t atus Bar Check the status bar when you click Apply or OK to verify that the configu ration has been updated. 2.2.4 Wizard Setup Screens The Wizard setup sc[...]

  • Page 33

    Chapter 2 The Web Configurator N4100 User’s Guide 33 2.2.5 System Quick V iew Screen click QUICK VIEW to display the foll owing screen. This screen displays key system status information. Figure 7 Quick V iew The following table describes t he labels in this screen. T able 3 Quick View LABEL DESCRIPTION Syst e m R efresh Click Refresh to update t[...]

  • Page 34

    Chapter 2 The Web Configurator N4100 User’s Guide 34 System/Host Name This field displays the description name of the N4100 for identification purposes. Firmware V ersion This field displays the ve rsion of the firmware on the N4100. Location Name This field displays the device’ s geographical location. Domain Name This field displays the domai[...]

  • Page 35

    N4100 User’s Guide 35 C HAPTER 3 Tutorials 3.1 Overview This chapter describes: • how to set up a wirel ess network ( Section 3.2 on page 35 ). • how to generate a subscriber account ( Section 3.3 on page 38 ). • how to log in as a subsc riber ( Section 3.4 on page 42 ). • how to print reports using SP300E ( Section 3.5 on page 42 ). • [...]

  • Page 36

    Chapter 3 Tutorials N4100 User’s Guide 36 Thomas has to configure the wireless netw ork settings on the N4100. Then users can set up a wireless network using manual configur ation ( Section 3.2.2 on page 37 ). 3.2.1 Configuring the N4100 Wireless Network Settings This example uses the following par ameters to set up a wireless net work. Fol low t[...]

  • Page 37

    Chapter 3 Tutorials N4100 User’s Guide 37 4 Select 802.11n + 802.11g + 802.11b in the 802.11 Mode field. 5 Set security mode to WPA , select the Use WPA/WPA2 with Pre-shared Key option and enter “DoNot StealMyWirelessNetwork” in the Pre-shared Key field. Click Apply . 6 Click QUICK VIEW to open the System Quick View screen. V erify your wirel[...]

  • Page 38

    Chapter 3 Tutorials N4100 User’s Guide 38 3.3 Subscriber Authen tication and Account Generation There are two ways to automatically cr eate subscri ber accounts: using the Account Generator Panel screen in the web configurator or using a statement printer . Y o u can also create accounts on an accounting server (RADIUS). See the RADIUS documentat[...]

  • Page 39

    Chapter 3 Tutorials N4100 User’s Guide 39 3.3.1 Creating Account s in the W eb Configurator T o automatically c reate subscriber accounts, click Preview/Operate in the ADVANCED > ACCOUNTING screen to display the Account Generator Panel screen shown next. Figure 8 Account Gen erator Panel Note: These button settings also apply to the buttons on[...]

  • Page 40

    Chapter 3 Tutorials N4100 User’s Guide 40 The following figure shows an example. Cl ose this wi ndow when y ou are finis hed viewing it. Figure 9 W eb-based Account Generator Printout Preview Example Figure 10 Web-based PC-connected Printout Preview Example[...]

  • Page 41

    Chapter 3 Tutorials N4100 User’s Guide 41 3.3.2 Using a St atement Printer to Create Account s and Print Subscriber S t atement s Fol low the steps below to setup and cr eate subscriber acco unts and print subscriber statements using an external statement printer . 1 Make sure that the printer is connecte d to the appropriate power and the N4100,[...]

  • Page 42

    Chapter 3 Tutorials N4100 User’s Guide 42 3.4 Subscriber Login T o log in as a subscriber , enter a web si te address such as www.zyx el.com in a web browser . If user authentication i s activ ated, th e login screen displ ays prompting you to enter the us er name and password. A stan dard subscriber login screen (with the credit card function) i[...]

  • Page 43

    Chapter 3 Tutorials N4100 User’s Guide 43 3.5.1 Report s Overview The SP300E allows you to print status re ports about the subscriber accounts and general N4100 system information. Simply press a k ey combination on the SP300E to print a report instantly wi thout accessing the web configurat or . The following lists the reports that you can print[...]

  • Page 44

    Chapter 3 Tutorials N4100 User’s Guide 44 The following figure shows an exampl e. “B ” stands for the button that wa s pressed to generate the acc ount. “UN” stands for the units of Internet access that were purchased. Figure 14 Daily Ac count Example 3.5.4 Monthly Account Summary The monthly account report lists the acco unts printed dur[...]

  • Page 45

    Chapter 3 Tutorials N4100 User’s Guide 45 The following figure shows an exampl e. “B ” stands for the button that wa s pressed to generate the acc ount. “UN” stands for the units of Internet access that were purchased. Figure 15 Monthly Account Example 3.5.5 Account Report Notes The daily or monthly account report hold s up to 2000 entrie[...]

  • Page 46

    Chapter 3 Tutorials N4100 User’s Guide 46 The following figure shows an example. Figure 16 System S tatus Example The following table describes t he labels in this report. System Status ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED WSTA Success SYST 02D:02H:42M:46S ---------------------------- HOST My[...]

  • Page 47

    Chapter 3 Tutorials N4100 User’s Guide 47 3.5.7 Network St atistics This report shows the network statistics on the N4100. K ey combination: A B C A B WA TP This field displays the mode of the WAN port. WAIP This field displays the IP address of the W AN port on the N4100. WASM This field displays the subnet mask of the W AN port on the N4100. WA[...]

  • Page 48

    Chapter 3 Tutorials N4100 User’s Guide 48 The following figure shows an example. Figure 17 Network S tatistics Example The following table describes t he labels in this report. Network ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED WSTA Success SYST 02D:02H:42M:46S ---------------------------- WATD 37 [...]

  • Page 49

    Chapter 3 Tutorials N4100 User’s Guide 49 3.6 Using DDNS to access the N4100 If you connect yo ur N4100 to the Internet and it uses a dynamic W AN IP address, it is inconv enient for you to manage the device from the Internet. The N4100’ s WAN IP address changes dynamically . Dyna mic DNS (DDNS) allows you to access the N4100 using a domain nam[...]

  • Page 50

    Chapter 3 Tutorials N4100 User’s Guide 50 3.6.2 Configuring DDNS on Y our N4100 1 Log into the N4100's web configurator . 2 Configure the following setting s in the ADVANCED > DDNS screen. 2a Select the Active check box of the firs t entry . 2b Select dyndns.org as the service provider name. 2c Ty p e zyxelro uter.dyndns.org in the Host N[...]

  • Page 51

    Chapter 3 Tutorials N4100 User’s Guide 51 3 The N4100’ s login page should appear . Y ou can then log into the N4100 and manage it. 3.7 Accessing the Device s on the LAN from the WA N Thomas manages a Doom server on a co mputer behind the N4100. In order for players on t he Inte rnet to c ommunic ate with the Doom server , Thomas needs to confi[...]

  • Page 52

    Chapter 3 Tutorials N4100 User’s Guide 52 3 Players on the Internet then can ha v e access to Thomas’ Doom server . Y ou can also remotely access the Doom server’ s web-based management interface by entering http://192.168.1. 1:60001 or clicking the device name in the SYSTEM STATUS > LAN DEVICES screen. 4 If you want to manage the Doom ser[...]

  • Page 53

    Chapter 3 Tutorials N4100 User’s Guide 53 1 Click ADVANCED > SERVER . Select HTTPS under Web Server . Figure 18 ADV ANCED > SERVER: Enable SSL (HTTPS) Security 2 Click Apply t o save the changes and restar t the N4100 when prompted. See Section 3.8.2 on page 53 for details on how to install the SSL security certifi cate in order to access t[...]

  • Page 54

    Chapter 3 Tutorials N4100 User’s Guide 54 2 Click View Certificate to display the Certificate window as shown. Figure 20 Inst alling the SSL Security Certificate : View Certificate 3 Click Install Certificate to install t he certificate to your c omputer . A Certificate Import Wizard window displays. Click Next . Figure 21 Inst alling the SSL Sec[...]

  • Page 55

    Chapter 3 Tutorials N4100 User’s Guide 55 4 Accept th e default or s pecify the loc a tion to store the certificate. Click Next . Figure 22 Certificate Import Wizard: Locatio n 5 Click Finish to import the certificate. Figure 23 Certificate Import Wizard: Fin ish[...]

  • Page 56

    Chapter 3 Tutorials N4100 User’s Guide 56 6 A Security Warning window displays as shown. Click Yes to store the certificate to the c omputer . Figure 24 Security W arning 7 When the certificate i s saved successf ully , a Certificate Import Wizard window displays . Click OK . Figure 25 Certificate Import Wizard[...]

  • Page 57

    Chapter 3 Tutorials N4100 User’s Guide 57 8 A Certificate window displ ays details. Figure 26 Certificate Det ails 9 Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in th e list changed to inform you that the certificate is from a trus ted host. Click Yes to proceed to the login scree[...]

  • Page 58

    Chapter 3 Tutorials N4100 User’s Guide 58 3.8.3 Activating SSL Security for Subscriber Logins Fol low the steps below to activ ate the S SL security for subscriber l ogin connections to the N4100. When a user ac cesses the subscriber logi n screen, the user name and password are protec ted before being sent to the N4100. 1 Click ADVANCED > AUT[...]

  • Page 59

    Chapter 3 Tutorials N4100 User’s Guide 59 2 Locate the certificate and priv ate ke y files on your compu ter and click Apply to transfer the files to t he N4100. 3 Click Advanced > SYSTEM . 4 Select Customer Certificate under SSL Certificate to have the N4100 use the certificate you downloaded for secure connections. Click Apply .[...]

  • Page 60

    Chapter 3 Tutorials N4100 User’s Guide 60[...]

  • Page 61

    61 P ART II T echnical Reference[...]

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    62[...]

  • Page 63

    N4100 User’s Guide 63 C HAPTER 4 System Setup 4.1 Overview This chapter describes the System setup screen. 4.1.1 What Y ou Can Do in this Chapter Use the System screen ( Section 4.2 on page 64 ) to configure administrativ e and system-related gener al settings for yo ur N4100. Y ou can also use this screen to change your N4100’ s time and date [...]

  • Page 64

    Chapter 4 System Setup N4100 User’s Guide 64 you must enter t he host name (System Name), the domain name can be assigned from the N4100 via DHCP . 4.2 The System Screen Click ADVANCED > SYSTEM to open this screen. Figure 29 ADV ANCED > SYSTEM[...]

  • Page 65

    Chapter 4 System Setup N4100 User’s Guide 65 The following table describes t he labels in this screen. T able 7 ADVANCED > SYS TEM LABEL DESCRIPTION Syst e m/ Ho st Name Enter a descriptive name for identificati on purposes. It is recommended you enter your computer’ s “Computer name” in this field. This name can be up to 50 alphanumeric[...]

  • Page 66

    Chapter 4 System Setup N4100 User’s Guide 66 Country Enter the country of the device’ s location. Contact Name Enter the name of the pe rson responsible for this device. Contact Te l e p h o n e Enter the telephone number of the pe rson responsible for this device. Contact F AX Enter the fax number of the person responsible for this device. Con[...]

  • Page 67

    Chapter 4 System Setup N4100 User’s Guide 67 4.3 T echnical Reference The following section contains additional technical information about the N4100 features described in this c hapter . User Session Limited Select Unlimited to not place any restriction on the number of sessions that each user connected to the N4100 can use. Select the other rad[...]

  • Page 68

    Chapter 4 System Setup N4100 User’s Guide 68 4.3.1 iPnP ZyXEL Implement ation T raditionally , you must set the IP addre sses and the subnet masks of a computer and the N4100 to be in the same subnet to allow the computer to access the Internet (through the N4100). In cases wher e y our computer is required to use a static IP address in another n[...]

  • Page 69

    Chapter 4 System Setup N4100 User’s Guide 69 4.3.2 How iPnP W orks Address Resolution Protocol (ARP) is a pr otocol for mapping an Internet Protocol address (IP address) to a physi cal machine address, also known as a Media Access Control or MAC address, on the local area network. IP routing table is defined on IP Ethernet devices (the N4100) to [...]

  • Page 70

    Chapter 4 System Setup N4100 User’s Guide 70[...]

  • Page 71

    N4100 User’s Guide 71 C HAPTER 5 WAN/LAN 5.1 Overview A Local Area Network (LAN) is a shared communicat ion system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. A WAN (Wide Area Network) is an outside connection to a nother network or the Internet[...]

  • Page 72

    Chapter 5 WAN/LAN N4100 User’s Guide 72 DHCP DHCP (Dynamic Host Configuration Protoc ol) allows client s to obtain T CP/IP configur ation at start -up from a serv er . DNS Server Addresses DNS (Domain Name System) maps a doma i n name to its corresponding IP address and vice v ersa. The DNS serv er is ext remely important because wi thout it, you[...]

  • Page 73

    Chapter 5 WAN/LAN N4100 User’s Guide 73 retrans missions if the packet encounters a router that can't handle that large a packet. T oo small an MTU size means rela tively more header ov erhead and more acknowledgements that hav e to be sent and handled. Maximum Segment Size The maximum segment siz e (MSS) is t he largest amount of data, s pe[...]

  • Page 74

    Chapter 5 WAN/LAN N4100 User’s Guide 74 The following table describes t he labels in this screen. T able 8 ADVANCED > WAN/LAN LABEL DESCRIPTION LAN IP Address Ente r the LAN IP address of the N4100 in dotted decimal notation. The default is 192.168.1.1 . Subnet Mask Enter the LAN subnet mask in dotted decimal notation. The default is 255.255.2[...]

  • Page 75

    Chapter 5 WAN/LAN N4100 User’s Guide 75 Wa n P o r t Maximum T ransmission Unit Enter the MTU (Maximum T ransfer Unit) size for the WAN interface when you select DHCP Client or Static IP . WA N Po r t Mode DHCP Client Select this option to set the N 4100 to act as a DHCP client on the W AN. The N4100 obtains TCP/IP information (IP address, DNS se[...]

  • Page 76

    Chapter 5 WAN/LAN N4100 User’s Guide 76 5.3 T echnical Reference The following section contains additional technical information about the N4100 features described in this c hapter . PPTP Server IP Address Enter the IP address of your ISP’s PPTP server . Username Enter the user name exactly as yo ur ISP assigned. If assigned a name in the form [...]

  • Page 77

    Chapter 5 WAN/LAN N4100 User’s Guide 77 LANs, W ANs and the N4100 The actual physical connection determ ines whether the N4100 ports are LAN or WAN ports. There are two separate IP ne tworks, one inside the LAN network and the other outside the WAN network as shown next. Figure 32 LAN and W AN IP Addresses IP Address and Subnet Mask Similar to th[...]

  • Page 78

    Chapter 5 WAN/LAN N4100 User’s Guide 78 you entered. Y ou don't need to change the subnet mask computed by the N4100 unless you are instructed to do otherwise. Private IP Addresses Every machine on the In ternet must ha ve a uni que address. If your ne tworks are isolated from the Internet, for example, on ly between your two branc h offices[...]

  • Page 79

    Chapter 5 WAN/LAN N4100 User’s Guide 79 PPTP Encapsulation P oint-to-P oint T unneling Prot ocol (PPTP) is a network pr otocol that enables secure transfer of data from a remote client to a private server , creating a Virtual Priv ate Network (VPN) using T CP/IP-based network s. PPTP supports on-demand, multi-protocol and virtual priv ate network[...]

  • Page 80

    Chapter 5 WAN/LAN N4100 User’s Guide 80[...]

  • Page 81

    N4100 User’s Guide 81 C HAPTER 6 Server 6.1 Overview This chapter describes how to configure the Server screens. 6.1.1 What Y ou Can Do in this Chapter •U s e t h e Server screen ( Section 4.2 on page 64 ) to set the embedded web server , the LAN DHCP server and specify th e e-mail server for e-mail redirection on the N4100. •U s e t h e Stat[...]

  • Page 82

    Chapter 6 Serve r N4100 User’s Guide 82 selected, the SSL -client must send the N4100 a cert ificate. Y ou must apply for a certificate for the browser from a CA. Please refer to the following figure. 1 HT TPS connection requests from an SSL - aware web browser go to port 443 (by default) on the N4100’ s WS (web server). 2 HT TP connection requ[...]

  • Page 83

    Chapter 6 Serve r N4100 User’s Guide 83 server addresses you enter when you se t up DHCP are passed to the c lient machines along with the as signed IP address and subnet mask. DNS Relay The N4100 supports the IPCP (IP Control Protocol) DNS server extensions through the DNS proxy feature. When this featur e is enabled, the N4100 tells t he DHCP c[...]

  • Page 84

    Chapter 6 Serve r N4100 User’s Guide 84 6.2 The Server Screen Click ADVANCED > SERVER to open this screen. Figure 34 ADVANCED > SERVER[...]

  • Page 85

    Chapter 6 Serve r N4100 User’s Guide 85 The following table describes t he labels in this screen. T able 9 ADVANCED > SERVER LABEL DESCRIPTION We b S e r v e r HT TP Port Select this radio button if you w ant to access the N4100 using unsecured HT TP . Specify the port number of the embedded web server on the N4100 for accessing the web config[...]

  • Page 86

    Chapter 6 Serve r N4100 User’s Guide 86 6.3 The S t atic DHCP T able Screen This table allows y ou to assign IP addresses on the LAN to specific individual computers based on their MAC Addresses. Every Ethernet dev ice has a unique MAC (Media Access Cont rol) address. The MAC address is assigned at the factory and consists of six pairs of hexadec[...]

  • Page 87

    Chapter 6 Serve r N4100 User’s Guide 87 Click Networ k > LAN > Static DHCP Table to open the following screen. Use this screen to change y our N4100’ s static DHCP settings. Figure 35 ADVANCED > SERVER > S tatic DHCP T able The following table describes t he labels in this screen. T able 10 ADVANCED > SERVER > Static DHCP Tabl[...]

  • Page 88

    Chapter 6 Serve r N4100 User’s Guide 88 MAC Address Enter the MAC address of a computer on your LAN. Apply Click Apply to save your changes back to the N4100. T able 10 ADVANCED > SERVER > Static DHCP Table LABEL DESCRIPTION[...]

  • Page 89

    N4100 User’s Guide 89 C HAPTER 7 Authentication 7.1 Overview Y ou can use the built-in subscriber data base to manage the subs cribers. The N4100 also provides a built -in billing mec h anism to set up accounting informati on without using accounting software or an accounting server (such as RADIUS). 7.1.1 What Y ou Can Do in this Chapter Use the[...]

  • Page 90

    Chapter 7 Authe ntication N4100 User’s Guide 90 The following table describes t he labels in this screen. Click the Code link to d isplay the HTML source code of a default sample page (shown next). Th e user agreement page mu st include the HTML source code in the T able 1 1 ADVANCED > AUTHENTICATION LABEL DESCRIPTION No Authentication Select [...]

  • Page 91

    Chapter 7 Authe ntication N4100 User’s Guide 91 default sa mple pa ge in orde r for the user agreement page to send the subscribers' agreement or disagreement to the N4100. Figure 37 ADV ANCED > AUTHENTICA TION > Code[...]

  • Page 92

    Chapter 7 Authe ntication N4100 User’s Guide 92[...]

  • Page 93

    N4100 User’s Guide 93 C HAPTER 8 RADIUS 8.1 Overview Y ou can use an ex ternal RADIUS (R emote Authenticatio n Dial- In User Serv ice) server to authenticate t he subscriber co nnections and keep tr ack of accounting informat ion. RADIUS is based on a client -sever model t hat supports authentication, authorization and acco unting. This system is[...]

  • Page 94

    Chapter 8 RADIUS N4100 User’s Guide 94 Note: Y ou must set the authentication type to Built-in Authentication in the ADV ANCED > AUTHENTICA TION screen before you can save and apply an y changes you do in the RADIUS screen. Figure 38 ADV ANCED > RADIUS[...]

  • Page 95

    Chapter 8 RADIUS N4100 User’s Guide 95 The following table describes t he labels in this screen. T able 12 ADVANCED > RADIU S LABEL DESCRIPTION RADIUS Setup Select Disable if you will not use an external RADIUS serv er to authenticate subscribers. Select Enable to use an external RADIUS server to authenticate subscribers. Y ou may also use an [...]

  • Page 96

    Chapter 8 RADIUS N4100 User’s Guide 96 Shared Secret Ke y Enter a password (up to 64 characters ) as the key to be shared between the RADIUS server and the N4100. T he key is not sent over the network. This key must be the same on the RADIUS server and the N4100. Secondary RADIUS Server Server IP/ Domain Name Enter the IP address or the dom a in [...]

  • Page 97

    Chapter 8 RADIUS N4100 User’s Guide 97 IP ASS GIS The iPass compan y provides connectivity services for mobile Internet users. Select this check box to hav e the N4100 use the iPass Generic Interface Specification (GIS) method to authenticate iPass clients. Y our external RADIUS servers must be Wi-Fi based Wireless Internet Service Provider roami[...]

  • Page 98

    Chapter 8 RADIUS N4100 User’s Guide 98[...]

  • Page 99

    N4100 User’s Guide 99 C HAPTER 9 Billing 9.1 Overview Y ou can use the built-in bil ling function to setup billing prof iles. A billing profile describes how to charge subsc ribers. 9.1.1 What Y ou Can Do in this Chapter Use the Billing screen ( Section 9.2 on pag e 100 ) to set up subscri ber billing on the N4100. 9.1.2 What Y ou Need to Know Th[...]

  • Page 100

    Chapter 9 Billing N4100 User’s Guide 100 9.2 The Billing Screen Click ADVANCED > BILLING to open this screen. Note: If you change the b illing mode, the system erase s all accounts and disconnect s all on-line subscribers. Figure 39 ADV ANCED > BILLING[...]

  • Page 101

    Chapter 9 Billing N4100 User’s Guide 101 The following table describes t he labels in this screen. T able 13 ADVANCED > BILLING LABEL DESCRIPTION Pre-Paid Enable this option to allow the subscribers to access the Internet for a pre-defined time period. Enable Credit Card Service Enable the credit card service to authorize, process, and manage [...]

  • Page 102

    Chapter 9 Billing N4100 User’s Guide 102 Name Enter a name (up to 12 characters) for the billing profile. Account Usage Time Use these fields to set the duration of the billing period. When this period expires, the subscriber’s access will be stopped. Select a time period ( minutes , hours , or days ) and enter the time unit in the field provid[...]

  • Page 103

    N4100 User’s Guide 103 C HAPTER 10 Accounting 10.1 Overview Once the time allocated to a dynamic a ccount is used up or a dynamic account remains un-used after the expi ration time, t he account is deleted from the account list. Accounts are automatically ge ner ated either by pressing a button on a connected excl usive printer or using the web c[...]

  • Page 104

    Chapter 10 Accoun ting N4100 User’s Guide 104 Otherwise you can disable the charge by le v el function and charge al l of the time units only at the highest (l eas t expensive) level that the total purchase reaches. See Section 10.2.1 on page 106 for an example of the charge by levels accounting function. 10.2 The Accounting Screen Click ADVANCED[...]

  • Page 105

    Chapter 10 Accountin g N4100 User’s Guide 105 The following table describes t he labels in this screen. T able 14 ADVANCED > ACCOUNTING LABEL DESCRIPTION Expiration Un-used account will be deleted after ~ automatica lly Enter the number and select a time un it from the drop-down list box to specify how long to wait before the N4100 deletes an [...]

  • Page 106

    Chapter 10 Accoun ting N4100 User’s Guide 106 10.2.1 Charge By Levels Example This is an example of how c harge by levels accounting works. The di scount price plan allows you to make the unit price lower as the subscriber purchases more (meaning a higher number of button pushes). The Unit Price for level 1 is alwa ys the same as the base charge [...]

  • Page 107

    Chapter 10 Accountin g N4100 User’s Guide 107 level that the number of button presses ma tches. In this case i t would be 11x $1.50 for a total of $16.50 (excluding tax). With charge by levels accounting, you ch arge the subscriber the r ate at each successive leve l from the first level (most expensiv e per unit) to the highest level (least expe[...]

  • Page 108

    Chapter 10 Accoun ting N4100 User’s Guide 108[...]

  • Page 109

    N4100 User’s Guide 109 C HAPTER 11 Credit Card 1 1.1 Overview The N4100 allows yo u to use a credit card service to authorize, process, and manage credit card tr ansactions directly through the Internet . Y ou mu st register with one of the supported credit card service (see Figure 4 2 on page 110 ) before you can configure the N410 0 to handle c[...]

  • Page 110

    Chapter 11 Credit Card N4100 User’s Guide 11 0 1 1.2 The Credit Card Screen Click ADVANCED > CREDIT CARD to open t his screen. Figure 42 ADV ANCED > CREDIT CARD[...]

  • Page 111

    Chapter 11 Credit Card N4100 User’s Guide 111 The following table describes t he labels in this screen. T able 16 ADVANCED > CRED IT CARD LABEL DESCRIPTION Authorize.net Select this radio button if y ou use Authorize.net to authorize credit card payments. V ersion This is the (read-only) software v ersion of the Authorize.net payment Gateway .[...]

  • Page 112

    Chapter 11 Credit Card N4100 User’s Guide 11 2 P ayP al Select this radio button if you use P ayP al to authorize credit card payments. Business Enter the business name on your PayP al account. Currency Code Select the currency in which payments are made. The av ailable currencies depend on your agreement with P ayP al. Identity T oken Enter the [...]

  • Page 113

    N4100 User’s Guide 11 3 C HAPTER 12 Keypad 12.1 Overview Y ou can use an optional PS/2 numeric keyp ad with a statement printer . Use this screen to define functions for the keys. 12.1.1 What Y ou Can Do in this Chapter Use the Keypad screen ( Section 12.2 on page 11 4 ) to set up the optional key pad for a statement printer .[...]

  • Page 114

    Chapter 12 Keypad N4100 User’s Guide 11 4 12.2 The Keyp ad Screen Click ADVANCED > KEYPA D to open this sc reen. Figure 43 ADV ANCED > KEYP AD The following table describes t he labels in this screen. T able 17 ADVANCED > KEYPAD LABEL DESCRIPTION Use for Pre- P aid Billing The system provides ten user definable hot keys through the use o[...]

  • Page 115

    Chapter 12 Ke ypad N4100 User’s Guide 11 5 12.3 Keyp ad Configuration Examples These sections explain how t o configure the N4100 for use with a PS/2 k eypad. 12.3.1 Keyp ad with Pre-Paid Billing Example The following is an example of how to c onfigure the N4100 to use a PS/2 keypad for pre-paid billing. 1 Click ADVANCED > BILLING . 2 Select P[...]

  • Page 116

    Chapter 12 Keypad N4100 User’s Guide 11 6 Figure 45 Define Pre-Paid Billing Profiles 5 Use the keypad to create subscriber acco unts. Press the keyp ad hot key a nd then [ENTER] to generate a new subscriber acco unt and print the ac count information. Figure 46 Billing Profiles 1 and 2 Examples The first billing profile (01) 30 minutes, 30 minute[...]

  • Page 117

    Chapter 12 Ke ypad N4100 User’s Guide 11 7 12.3.2 Keyp ad with Post-Paid Billing Example The following is an example of how to c onfigure the N4100 to use a PS/2 keypad for post-paid billing. 1 Click ADVANCED > BILLING . 2 Select Post-Paid and click Apply . Figure 47 Select Po st-Paid Billing 3 Click ADVANCED > KEYPA D . 4 Define your post [...]

  • Page 118

    Chapter 12 Keypad N4100 User’s Guide 11 8 5 Use the keypad to create subsc riber accounts. Press [ENTER] to gener ate a new subscriber account and print the account’ s information. The account information includes a serial number , password and the time the account w as created. Figure 49 Post-Paid Acco unt Printout Example 6 When a subscriber [...]

  • Page 119

    N4100 User’s Guide 11 9 C HAPTER 13 Customization 13.1 Overview Use these screens to tailor what displays on the subscriber interface. Y ou can configure the subscriber login screen, whic h logo displays; an information window , the account printouts and the credit card billing interface. 13.1.1 What Y ou Can Do in this Chapter •U s e t h e Log[...]

  • Page 120

    Chapter 13 Cu stomization N4100 User’s Guide 120 Information Windows Y ou can set the N4100 to displa y an information wind ow after a subscriber has successfully logged in. Thi s informatio n wi ndow shows the amount of time a subscriber has used or the time the sub scriber still has to access the Internet. The subscriber information window vari[...]

  • Page 121

    Chapter 13 Customization N4100 User’s Guide 121 Figure 51 ADV ANCED > CUSTOMIZA T ION > Login Page[...]

  • Page 122

    Chapter 13 Cu stomization N4100 User’s Guide 122 13.2.1 S t andard Select the Standard option to use the N4100’ s pre-configured, default simple login screen. Figure 52 ADV ANCED > CUSTOMIZA TION > Login Page: S tandard The following table describes t he related labels. T able 18 ADVANCED > CUSTOMIZATION > Login Page: Standard LABEL[...]

  • Page 123

    Chapter 13 Customization N4100 User’s Guide 123 The following figure shows an example of what a subscri ber sees when logging in. Figure 53 Subscriber L ogin Page Example: S tandard 13.2.2 Redirect Y ou can set the N4100 to redirect the sub scri bers to another login screen. This allows you to use your own customized login screen that you have cr[...]

  • Page 124

    Chapter 13 Cu stomization N4100 User’s Guide 124 Figure 55 ADV ANCED > CUSTOMIZA TION > Login Page: Redirect > Code[...]

  • Page 125

    Chapter 13 Customization N4100 User’s Guide 125 13.2.3 Advanced Select the Advanced option to customiz e a login screen where you can create a welcome slogan and add adv ertising information. Figure 56 ADV ANCED > CUSTOMIZA TION > Login Page: Advanced The following table describes t he related labels. T able 20 ADVANCED > CUSTOMIZATION &[...]

  • Page 126

    Chapter 13 Cu stomization N4100 User’s Guide 126 Figure 57 Subscriber L ogin Page Example: Advanced 13.2.4 Frame The Frame login screen splits the login screen into two frames: top and bottom. Y ou can specify a web site to be dis played in the top fr ame with the user name and password prompt displa yed in the bottom frame. T he frame login scre[...]

  • Page 127

    Chapter 13 Customization N4100 User’s Guide 127 The following figure sh ows a framed subscriber login screen example. Figure 59 Subscriber L ogin Page Example: Frame 13.3 The Logo Screen This function allows y ou to upload a file containing your logo. The logo can be shown on the standard login page and the account printout when printing with a n[...]

  • Page 128

    Chapter 13 Cu stomization N4100 User’s Guide 128 The following table describes t he labels in this screen. 13.4 The Information Windows Screen T o upload your logo file, click ADVANCED > CUSTOMIZATION > Information Windows to open this screen. Figure 61 ADV ANCED > CUSTOMIZA TION > Information Windows T able 22 ADVANCED > CUSTOMIZA[...]

  • Page 129

    Chapter 13 Customization N4100 User’s Guide 129 The following table describes t he labels in this screen. 13.5 The Account Printout Screen After you hav e created the subscriber accoun ts, you can pr int out the account informat ion. T able 23 ADVANCED > CUSTOMIZA TION > Information Windows LABEL DESCRIPTION Display Information Window once [...]

  • Page 130

    Chapter 13 Cu stomization N4100 User’s Guide 130 T o customize the account printout, clic k ADVANCED > CUSTOMIZATION > Account Printout to display the screen as shown . Figure 62 ADV ANCED > CUSTOMIZA TION > Account Printout[...]

  • Page 131

    Chapter 13 Customization N4100 User’s Guide 131 The following table describes t he labels in this screen. T able 24 ADVANCED > CUSTOMIZA TION > Account Printout LABEL DESCRIPTION Logo Select this check box to print your logo on the account statement when you use a network -connected printer . See Section 13.3 on page 127 for how to upload a[...]

  • Page 132

    Chapter 13 Cu stomization N4100 User’s Guide 132 The following figure s show account printout examples. Figure 63 Preview of PC-conne cted Printer Example Description Enter an explanation for the su bscriber abou t the deadline for activating the account. Y ou can enter up to 60 printable English, French, Italian, German and/or Spanish characters[...]

  • Page 133

    Chapter 13 Customization N4100 User’s Guide 133 Figure 64 Preview of Acco unt Generator Printer Example[...]

  • Page 134

    Chapter 13 Cu stomization N4100 User’s Guide 134 Figure 65 Preview of Post-Paid Printo ut Example 13.6 The Credit Card Screen When you configure the N4100 to use credi t card billing, you can use this page to customize the subscriber billing int erface. Click ADVANCED > CUSTOMIZATION > Credit Card to display the screen as shown.[...]

  • Page 135

    Chapter 13 Customization N4100 User’s Guide 135 13.6.1 Credit Card St andard Login Page Use this section to customize the credit card message that displ ays on the standard login page. Figure 66 ADVANCED > CUST OMIZA TION > Credit Card: S tanda rd Login Page The following table describes t he labels in this screen. The following figure show[...]

  • Page 136

    Chapter 13 Cu stomization N4100 User’s Guide 136 13.6.2 Credit Card Service Selection Page Use this section to customize the credit card billing interface that displays on t he subscriber’s screen. Figure 68 ADVANCED > CUST OMIZA TION > Credit Card: Service Selection Page[...]

  • Page 137

    Chapter 13 Customization N4100 User’s Guide 137 The following table describes t he labels in this screen. T able 26 ADVANCED > CUSTOMIZA TION > Credit Card: Service Selection Page LABEL DESCRIPTION Service Selection Message Enter a message to instruct the subscribers to select a billing profile. Use the Billing screen to configure and ac ti[...]

  • Page 138

    Chapter 13 Cu stomization N4100 User’s Guide 138 The following figure shows an example preview of the credit card service selection page. Figure 69 Credit Card Service Sele ction Page Preview Country Select this check box if you want the screen to display a country field. Enter the label name for the field th at requests the subscriber’s cou nt[...]

  • Page 139

    Chapter 13 Customization N4100 User’s Guide 139 13.6.3 Credit Card Successful Page Use this section to customize the page that displays on the subscriber’ s screen if an attempt to use a credit card is successful. Figure 70 ADVANCED > CUST OMIZA TION > Credit Card: Successful Page The following table describes t he labels in this screen. [...]

  • Page 140

    Chapter 13 Cu stomization N4100 User’s Guide 140 The following figure shows an example pr eview of the credit card transaction successful page. Figure 71 Credit Card Successfu l Page Preview 13.6.4 Credit Card Fail Page Use this section to customize the page that displays on the subscriber’ s screen if an attempt to use a credit card fails. Fig[...]

  • Page 141

    Chapter 13 Customization N4100 User’s Guide 141 The following table describes t he labels in this screen. The following figure shows an example pr eview of the credit card transaction failed page. Figure 73 Credit Card Fa iled Page Preview T able 28 ADVANCED > CUSTOMIZA TION > Credit Card: Fail Page LABEL DESCRIPTION Notification Message (1[...]

  • Page 142

    Chapter 13 Cu stomization N4100 User’s Guide 142[...]

  • Page 143

    N4100 User’s Guide 143 C HAPTER 14 Pass Through 14.1 Overview Y ou can set up two types of pass through on the N4100: by device or by web site address. Y ou can set the N4100 to allow specific comput ers on the LAN (based on the IP or MAC address) to access the Internet wi thout prompting for a user name and password. T his feature is us eful, fo[...]

  • Page 144

    Chapter 14 Pass Thr ough N4100 User’s Guide 144 Note: Pass through has prior ity over filtering. Figure 74 ADV ANCED > P ASS THROUGH The following table describes t he labels in this screen. T able 29 ADVANCED > PASS THROUGH LABEL DESCRIPTION P ass Through Enable pass through to allow all users to access specific web sites (or IP addresses)[...]

  • Page 145

    Chapter 14 Pass Throu gh N4100 User’s Guide 145 Please enter new pass through for subscribers or LAN devices (up to 50 entries) Start / End IP Address Select this option to allow packets from computers with a specific range of IP addresses to pass through the N4100 without entering a user name and password. Enter the beginning and ending IP addre[...]

  • Page 146

    Chapter 14 Pass Thr ough N4100 User’s Guide 146[...]

  • Page 147

    N4100 User’s Guide 147 C HAPTER 15 Filtering 15.1 Overview Filtering allows y ou to block subscriber access to a list of destinations. This let s you block access to specific Int ernet websit es or IP addresses. An example of what this would be useful for is blocking access to sit es where subscribers would use large amounts of bandwidth for larg[...]

  • Page 148

    Chapter 15 Filtering N4100 User’s Guide 148 Note: Pass through has prior ity over filtering. Figure 75 ADV ANCED > FIL TERING The following table describes t he labels in this screen. T able 30 ADVANCED > FIL TERING LABEL DESCRIPTION Filtering Enable filtering to block subscriber access to specified Internet websites or IP addresses. HT TP [...]

  • Page 149

    Chapter 15 Filte ring N4100 User’s Guide 149 R estricted Destination List This table lists Internet destinations to which the system is to block subscriber access. No. This is the index number of a destination entry . Active Select this check box to block subscriber access to this destination. Address List This field displays the destination addr[...]

  • Page 150

    Chapter 15 Filtering N4100 User’s Guide 150[...]

  • Page 151

    N4100 User’s Guide 151 C HAPTER 16 Share 16.1 Overview The share function allows logged-in subscr ibers to share devices on the LAN. This is useful for allowing subscribers to use printers or servers. 16.1.1 What Y ou Can Do in this Chapter Use the Share screen ( Section 16.2 on page 151 ) to configure the N4100 for the sharing of network devices[...]

  • Page 152

    Chapter 16 Share N4100 User’s Guide 152 The following table describes t he labels in this screen. T able 31 ADVANCED > SHARE LABEL DESCRIPTION Share LAN resource Enable the sharing of LAN resources to allow logged-in subsc ribers to access specific devices on the LAN. Disable the sharing of LAN resources to block logged-in subscribers from acc[...]

  • Page 153

    N4100 User’s Guide 153 C HAPTER 17 Port al Page, Advertisement Links and W alled Garden 17.1 Overview When you enable subscriber authentic ation in the ADVANCED > AUTHENTICATION screen, y ou can set the N4100 to redirect a subscri ber to a portal web site, display adve rtisement link s or activate the w alled garden feature for generating on-l[...]

  • Page 154

    Chapter 17 Portal Page, Advertisement Links and Wa lled Garden N4100 User’s Guide 154 17.2 The Port al Page Screen Click ADVANCED > PORTAL PAGE to open this screen. Figure 77 ADV ANCED > PORT AL P AGE The following table describes t he labels in this screen. T able 32 ADVANCED > PORT AL P AGE LABEL DESCRIPTION URL Link Enter the web site[...]

  • Page 155

    Chapter 17 Portal Page, Advert isement Links and Walled Garden N4100 User’s Guide 155 17.3 The Advertisement Screen Y ou can set the N4100 to display an advertis ement web page as the first web page whenever the subscriber conn ects to the Internet. Click AD VANCED > ADVERTISEMENT to open this screen. Figure 78 ADV ANCED > ADVERTISEMENT The[...]

  • Page 156

    Chapter 17 Portal Page, Advertisement Links and Wa lled Garden N4100 User’s Guide 156 17.4 The W alled Garden Screen A subscriber must log in before the N4 100 allows the subscriber access to the Internet. However , with a walled garden, you can define one or more web site addresses that all subscribers can access without logging in. These can be[...]

  • Page 157

    Chapter 17 Portal Page, Advert isement Links and Walled Garden N4100 User’s Guide 157 Figure 80 W alled Garden Login Example[...]

  • Page 158

    Chapter 17 Portal Page, Advertisement Links and Wa lled Garden N4100 User’s Guide 158[...]

  • Page 159

    N4100 User’s Guide 159 C HAPTER 18 DDNS 18.1 Overview DDNS (Dynamic Domain Name System) allows y ou to update your dynamic IP address with one or many dynamic DNS se rvices so t hat anyone c an contact you (in NetMeeting, CU- SeeMe or other services ). This is for cases where the ISP g ives the N4100 a dynamic IP address but you still want to use[...]

  • Page 160

    Chapter 18 DDNS N4100 User’s Guide 160 18.2 The DDNS Screen Click ADVANCED > DDNS to open this screen. Figure 81 ADV ANCED > DDNS[...]

  • Page 161

    Chapter 18 DDNS N4100 User’s Guide 161 The following table describes t he labels in this screen. T able 35 ADVANCED > DDN S LABEL DESCRIPTION For c e t o update every ~day(s) when WA N I P address keeps no change Enter a number in the field to set the force u pdate interval (in da ys). This sets how often the N4100 up dates the DDNS server wit[...]

  • Page 162

    Chapter 18 DDNS N4100 User’s Guide 162[...]

  • Page 163

    N4100 User’s Guide 163 C HAPTER 19 LAN Devices 19.1 Overview NA T (Network Address T ranslation - NA T , RFC 1631) is the transl ation of the IP address of a host in a packet. For exampl e, the source address of an out going packet, used within one network is change d to a different IP address known within another network. T raditionally , when y[...]

  • Page 164

    Chapter 19 LAN Devices N4100 User’s Guide 164 In addition, centrali zed LAN device ma nagement is possible through the N4100 using port mapping. Y ou can access the ma nagement interface on the LAN device remotely provided that the LAN devi c e has allowed remote management. 19.2 The LAN Devices Screen Click ADVANCED > LAN DEVICES to open this[...]

  • Page 165

    Chapter 19 LAN Devices N4100 User’s Guide 165 The following table describes t he labels in this screen. 19.2.1 LAN Device Management Example In this example, there is a manageable switch and a mail server behind the N4100 and you want to be able to remote ly access the web -based management interfaces on the manageable switch and RADIUS server ov[...]

  • Page 166

    Chapter 19 LAN Devices N4100 User’s Guide 166 Y ou map virtual port 60001 on the N4100 to t he web server port on the RADIUS server and 60002 t o the web server port on the manageable switch. Figure 84 ADV ANCED > LAN DEVICES: Example T o access the web-based management i nterface, enter the W AN IP addres s of your N4100 and the virtual port [...]

  • Page 167

    N4100 User’s Guide 167 C HAPTER 20 Syslog 20.1 Overview This chapter contains information about co nfiguring sysl og settings on the N4100. 20.1.1 What Y ou Can Do in this Chapter •U s e t h e Syslog screen ( Section 20.2 on page 168 ) to configure to where the N4100 is to send logs. •U s e t h e Log Settings screen ( Section 20.3 on page 170[...]

  • Page 168

    Chapter 20 Syslog N4100 User’s Guide 168 20.2 The Syslog Screen Click ADVANCED > SYSLOG to open this screen. Figure 85 ADV ANCED > SYSLOG The following table describes t he labels in this screen. T able 37 ADVANCED > SYSLOG LABEL DESCRIPTION Send to Sysl o g S er ve r Select Enable to activate the syslog function. Select Disable to de-ac[...]

  • Page 169

    Chapter 20 Sy slog N4100 User’s Guide 169 Server MAC Address Enter the MAC address of the syslog server on the LAN. Sysl o g S er ve r on WAN Select this check box to specify a syslog server on the W AN. Server 1 IP Address Enter the IP address of the first syslog server on the WA N in dotted decimal notation. Server 2 IP Address Enter the IP add[...]

  • Page 170

    Chapter 20 Syslog N4100 User’s Guide 170 20.3 The Log Settings Screen Click ADVANCED > SYSLOG > Log Settings to open this screen. Figure 86 ADV ANCED > SYSLOG > Log Settings[...]

  • Page 171

    Chapter 20 Sy slog N4100 User’s Guide 171 The following table describes t he labels in this screen. The following table describes t he syslog formats. T able 38 ADVANCED > SYSLOG > Log Settings LABEL DESCRIPTION Syslog Select this check box to send this log information to your syslog server . Email Select th is check box to send log informa[...]

  • Page 172

    Chapter 20 Syslog N4100 User’s Guide 172 Logged-in Users Id <MAC Address> Logged-in Users <T ype, Number of logged-in users, Start Number , End number> Username, User IP , Us er MAC, Interface, Login time, RxData count, TxData count)(…)(…) Where: T ype: Dynamic | Super | User agreement If the type of Logged-in user is Super Subscr[...]

  • Page 173

    Chapter 20 Sy slog N4100 User’s Guide 173 Billing Log Id <Mac Address> Billing Log <, T ype, S/N, Username, Billing profile information, Units, Usage time, Bill, Pa yment> Where: T ype: Time T oFinish | Accumulation | PostP aid Billing profile name: [Name] Usage time: “00:59:59 ” (example) Billing profile information = index, name[...]

  • Page 174

    Chapter 20 Syslog N4100 User’s Guide 174 Super Idle- Timeout **** ** Super Deleted ****** T able 40 Subscriber Trace Relationship T YPE EVENT TI ME LE FT[...]

  • Page 175

    N4100 User’s Guide 175 C HAPTER 21 Session Trace 21.1 Overview Y ou can set the N4100 to send session in formation of subscribers accessing the Internet. The N4100 records t he session information and stores it temporary . Once the session tr ace information reaches 50 records or the specified time peri od is reached, the N4100 sends t he session[...]

  • Page 176

    Chapter 21 Sessi on Trace N4100 User’s Guide 176 21.2 The Session T race Screen Click ADVANCED > SESSION TRACE to open this screen. Figure 87 ADV ANCED > SESSION TRACE[...]

  • Page 177

    Chapter 21 Sessio n Trace N4100 User’s Guide 177 The following table describes t he labels in this screen. T able 41 ADVANCED > SESSION TRACE LABEL DESCRIPTION Session T race Enable the session trace feature to record the destination IP address, destination port, source IP address, source MAC address and source port of every subscriber session[...]

  • Page 178

    Chapter 21 Sessi on Trace N4100 User’s Guide 178 21.3 Session T race Filename Convention The subscriber session information is stored a plain text file with a “txt” filename extension. The general structure of the filename is <hostname>DDMMYYHHMMSS .txt. For example, “MIS2210041 31543.txt” is the file name of a session information f[...]

  • Page 179

    Chapter 21 Sessio n Trace N4100 User’s Guide 179 SourcePort This is the source port number of the subscriber . DestIP This is the destination IP address the subscriber accesses. DestPort This is the destination port number for this session. T able 42 Session T race File Fields LABEL DESCRIPTION[...]

  • Page 180

    Chapter 21 Sessi on Trace N4100 User’s Guide 180[...]

  • Page 181

    N4100 User’s Guide 181 C HAPTER 22 Secure Remote 22.1 Overview This chapter shows you how t o configure settings to use the N4100 ’s VPN PPTP client for a secure conn ec tion to a remote site or back end system. 22.1.1 What Y ou Can Do in this Chapter Use the Secure Remote screen ( Section 22.2 on page 181 ) to allow t he N4100 to send RADIUS p[...]

  • Page 182

    Chapter 22 Se cure Remote N4100 User’s Guide 182 The following table describes t he labels in this screen. T able 43 ADVANCED > SECURE REMOTE LABEL DESCRIPTION Secure Rem o t e Select Enable to have the N4100 send RADIUS packets, syslogs and log e-mails through a PPTP VPN tunnel. Auto-connect at Start-up (Always connect) T urn this on to have [...]

  • Page 183

    N4100 User’s Guide 183 C HAPTER 23 SNMP 23.1 Overview Simple Network Manageme nt Protocol (SNM P) is a protocol used for exchanging management information between networ k devices. Y our N4100 supports SNMP agent functionality , which allows a manager station to manage and monitor the N4100 through the network. An SNMP managed network consists of[...]

  • Page 184

    Chapter 23 SNMP N4100 User’s Guide 184 23.1.1 SNMP T raps The N4100 will send tr aps to the SNMP manager when any one of the following events occurs: 23.1.2 What Y ou Can Do in this Chapter Use the SNMP screen ( Section 23.2 on page 184 ) to configure your SNMP settings. 23.2 The SNMP Screen Click ADVANCED > SN MP to open this screen. Figure 9[...]

  • Page 185

    Chapter 23 SNMP N4100 User’s Guide 185 The following table describes t he fields in this screen. T able 46 ADVANCED > SNMP LABEL DESCRIPTION SNMP Setup Select Enable to allow a manager station to manage and monitor the N4100 through the network via SNMP . Otherwise, select Disable . Po r t SNMP Port Enter the N4100’s port number to which the[...]

  • Page 186

    Chapter 23 SNMP N4100 User’s Guide 186[...]

  • Page 187

    N4100 User’s Guide 187 C HAPTER 24 Bandwidth 24.1 Overview Y ou can set the N4100 to limit the amount of bandwidth each user can use. This prevents one user from consuming a disproportionately large amount of bandwidth and helps ensure that every user gets their fair share. If there is a lot of unused bandwidth, howev er , this feature is not nec[...]

  • Page 188

    Chapter 24 Bandwidth N4100 User’s Guide 188 24.2 The Bandwid th Screen Click ADVANCED > BANDWIDTH to open thi s screen. Figure 91 ADVANCED > BANDWIDTH The following table describes t he fields in this screen. T able 47 ADVANCED > BANDWIDTH LABEL DESCRIPTION Bandwidth Management Select Enable to turn on bandwidth management. If y ou selec[...]

  • Page 189

    N4100 User’s Guide 189 C HAPTER 25 Wireless LAN 25.1 Overview This chapter describes how to t urn the wi reless connection on or off , configure a name, wireless channel and secu rity for the wireless network. See Section 25.5 on page 198 for adv anced technical information on wireless networks. 25.1.1 What Y ou Can Do in this Chapter Use the Wir[...]

  • Page 190

    Chapter 25 Wire less LAN N4100 User’s Guide 190 • An access point is a r adio with a wired c onnection to a network, which can connect with numerous wireless clients and let them access the network. • A bridge is a r adio that rela ys communications between access point s and wireless clients, extending a network’ s range. T raditionally , [...]

  • Page 191

    Chapter 25 Wireles s LAN N4100 User’s Guide 191 understand the information, and only pe ople who have been authenticated are given the co de key . These security standards v ary in effectiv eness. S ome can be broken, such as the old Wired Equivalent Pri vacy (WEP). Using WEP is better than using no security at all, but it will not k eep a determ[...]

  • Page 192

    Chapter 25 Wire less LAN N4100 User’s Guide 192 • What security options do the other wi reless devi ces support (WPA -PSK, for example)? What is the best one to use? • What advanced options do y ou want to configure, if any? If y ou want to configure advanced options, ensure that you know precisely what y ou want to do. If you do not want to [...]

  • Page 193

    Chapter 25 Wireles s LAN N4100 User’s Guide 193 Click ADVANCED > WIRELESS to open this screen. Figure 92 ADVANCED > WIRELESS[...]

  • Page 194

    Chapter 25 Wire less LAN N4100 User’s Guide 194 The following table describes t he fields in this screen. T able 48 ADVANCED > WIRELESS LABEL DESCRIPTION Wireless Connection Select Enable to activate wireless LAN. ESSID The Extended Service Set IDentity (ESSID) identifies the service set with which a wireless device is associated. Wireless dev[...]

  • Page 195

    Chapter 25 Wireles s LAN N4100 User’s Guide 195 Channel Width Select whether the N4100 uses a wireless channe l width of Auto 20/ 40 MHz or 20 MHz . A standard 20MHz channel offers transfer speeds of up to 150Mbps whereas a 40MHz channel uses two standard channels and offers speeds of up to 300 Mbps. 40MHz (channel bonding or du al channel) bonds[...]

  • Page 196

    Chapter 25 Wire less LAN N4100 User’s Guide 196 Authenticatio n Port Y ou need not change this value unless y our network administrator instructs you to do so with additional information. Shared Secret Ke y Enter a password (up to 31 alphanumeric characters) as the k ey to be shared between the external authen tication server and the N4100. The k[...]

  • Page 197

    Chapter 25 Wireles s LAN N4100 User’s Guide 197 Authentication mode There are two types of WEP authentication namely , Open System and Shared Key . Open system is implemented for ease-of-use and when security is not an issue. The wireless client and the AP or peer computer do not share a secret key . Thus the wireless clie nts can associate with [...]

  • Page 198

    Chapter 25 Wire less LAN N4100 User’s Guide 198 25.5 T echnical Reference This section discusses wireless LANs in depth. F or more information, see the appendix. 25.5.1 Wireless Network Overview The following figure provides an example of a wireless network. Figure 93 Example of a Wireless Network The wireless network is the part in the blue circ[...]

  • Page 199

    Chapter 25 Wireles s LAN N4100 User’s Guide 199 • Every device in the same wireless network must use security compatible with the AP . Security stops unauthorized devi ces from using the wireless network. It can also protect the in formation th at is sent in the wir eless netw ork. 25.5.2 Additional Wireless T erms The following table descri be[...]

  • Page 200

    Chapter 25 Wire less LAN N4100 User’s Guide 200 This type of sec urity is fairly weak, howev er , because there are w ays for unauthorized wirel ess devices to get the SSID. In addition, un autho rized wirele ss devices ca n still se e the inform ation that is sent in the wireless network. 25.5.3.2 User Authentication Authentication is the proces[...]

  • Page 201

    Chapter 25 Wireles s LAN N4100 User’s Guide 201 authentication. Supp ose the wireless network has two devices. Device A only supports WEP , and device B supports WEP and WP A. Therefore, you should set up static WEP in the wireless network. Note: It is reco mmended t hat wireless ne tworks use WP A -PSK, WP A, or stron ger encryption. The other t[...]

  • Page 202

    Chapter 25 Wire less LAN N4100 User’s Guide 202[...]

  • Page 203

    N4100 User’s Guide 203 C HAPTER 26 Account Generator 26.1 Overview This chapter shows you how t o configure settings for the account gener ator (also known as the statement printe r or “ exclu sive p rint er ”). 26.1.1 What Y ou Can Do in this Chapter Use the Account Generator screen ( Secti on 26.2 on page 204 ) to configure the settings for[...]

  • Page 204

    Chapter 26 Acco unt Generator N4100 User’s Guide 204 26.2 The Account Generator Screen Click ADVANCED > ACCOUNT GENERATOR to op en this screen. Figure 94 ADVANCED > ACCOUNT GENERA T OR The following table describes t he fields in this screen. T able 51 ADVANCED > ACCOUNT GENERATOR LABEL DESCRIPTION Account Generator Select Enable to use [...]

  • Page 205

    Chapter 26 Account Generator N4100 User’s Guide 205 Encryption T urn on the en cryption to encode the data that the N4100 sends to the statement printer(s). When you use the encryption, the data is unreadable to anyone that does not know the secret key . This protects against people stealing account information or creating illegitimate accounts. [...]

  • Page 206

    Chapter 26 Acco unt Generator N4100 User’s Guide 206[...]

  • Page 207

    N4100 User’s Guide 207 C HAPTER 27 Licensing 27.1 Overview This chapter shows you how t o register your N4100 at m yZ yXEL.com and extend a service with your iCard’ s PIN number . At the time of writing, the N4100 can use the concurrent user upgrade service to extend the maximum number of the LAN/ WLAN users that can connect to the N4100 at one[...]

  • Page 208

    Chapter 27 Lice nsing N4100 User’s Guide 208 Note: If the N4100 is registered already , this screen is read-only . Use the Service screen to upgrade a service and update your service subscription status. Figure 95 ADVANCED > LICENSING > Registration The following table describes t he fields in this screen. T able 52 ADVANCED > LICENSING [...]

  • Page 209

    Chapter 27 Licensing N4100 User’s Guide 209 27.3 The Service Screen Click ADVANCED > LICENSING > Service to open thi s screen. Figure 96 ADVANCED > LICENSING > Service The following table describes t he fields in this screen. T able 53 ADVANCED > LICENSING > Service LABEL DESCRIPTION License Status Service This field displays th[...]

  • Page 210

    Chapter 27 Lice nsing N4100 User’s Guide 210[...]

  • Page 211

    N4100 User’s Guide 21 1 C HAPTER 28 System Status 28.1 Overview This chapter describes the System Status screens. 28.1.1 What Y ou Can Do in this Chapter •U s e t h e System screen ( Section 28.2 on page 212 ) to view the current state of the N4100. •U s e t h e Account List screen ( Section 28.3 on page 216 ) to view the subscrib er account [...]

  • Page 212

    Chapter 28 System Status N4100 User’s Guide 212 28.2 The System Screen Click SYSTEM STATUS > SYSTEM to open this screen. Figure 97 SYSTEM ST A TUS > SYSTEM[...]

  • Page 213

    Chapter 28 System Status N4100 User’s Guide 213 The following table describes t he labels in this screen. T able 54 SYSTEM STATUS > SYSTEM LABEL DESCRIPTION Service Internet Connection This field displays the status of the N4100’ s connection to the Internet. Wireless Service This field displays the status of the N4100’ s wireless LAN. Sys[...]

  • Page 214

    Chapter 28 System Status N4100 User’s Guide 214 WA N M A C Address This field displays the MAC address of the N4100 on the WAN. LAN MAC Address This field displays the MAC address of the N4100 on the LAN. WLAN MAC Address This field displays the MAC address of the N4100 on the WLAN. System Time This field displays the N4100’ s current time. Sys[...]

  • Page 215

    Chapter 28 System Status N4100 User’s Guide 215 Network T raffic W AN T raffic This field displays traffic statistics for the N4100’ s W AN connection. LAN T raffic This field displays traffic statistics for the N4100’ s LAN connection. Wireless T raffic This field displays traffic statistics for the N4100’s wireless LAN connection. Locatio[...]

  • Page 216

    Chapter 28 System Status N4100 User’s Guide 216 28.3 The Account List Screen Click SYSTEM STA TUS > ACCOUNT LIS T to open this screen. Figure 98 SYSTEM STATUS > ACCOUNT LIST The following table describes t he labels in this screen. T able 55 SYSTEM STATUS > ACCOUNT LIST LABEL DESCRIPTION refresh Click refres h to update this screen. S/N [...]

  • Page 217

    Chapter 28 System Status N4100 User’s Guide 217 Expiration Time This field displays when the subscriber’ s account becomes inv alid (in yyyy/mm/dd hh/mm/ss format). When the subscriber has already logged into the account, this field displays the time until which the subscriber can continue to use the account to access the Internet. This field d[...]

  • Page 218

    Chapter 28 System Status N4100 User’s Guide 218 28.4 The Account Log Screen Click SYSTEM STA TUS > ACCOUNT LO G to open this screen. The log wraps around and deletes the old entries after it fills. Click a column heading to sort the entries if applicable. Figure 99 SYSTEM STATUS > ACCOUNT LOG[...]

  • Page 219

    Chapter 28 System Status N4100 User’s Guide 219 The following table describes t he labels in this screen. T able 56 SYSTEM STATUS > ACCOUNT LOG LABEL DESCRIPTION Export Click Export to save the log to a computer . Clear Log Click Clear Log to remove all of the log entries from the N4100’s memory and this screen. R efresh Click Refresh to upd[...]

  • Page 220

    Chapter 28 System Status N4100 User’s Guide 220 28.5 The Current User Screen Click SYSTEM STA TUS > CURRENT USER to open this screen. Click a column heading to sort the entries if applicable. Figure 100 SYSTEM STATUS > CURRENT USER The following table describes t he labels in this screen. T able 57 SYSTEM STATUS > CURRENT USER LABEL DESC[...]

  • Page 221

    Chapter 28 System Status N4100 User’s Guide 221 28.6 The DHCP Client Screen Click SYSTEM STATU S > DHCP CLIENT to open this scre en. Figure 101 SYSTEM STATUS > DHCP CLIENT The following table describes t he labels in this screen. Username This field is displayed only if any subscribers are using the system. This field displays the username [...]

  • Page 222

    Chapter 28 System Status N4100 User’s Guide 222 28.7 The Session List Screen Click SYSTEM STATUS > SESSION LIST to open this screen. Figure 102 SYSTEM STATUS > SESSION LIST The following table describes t he labels in this screen. T able 59 SYSTEM STATUS > SESSION LIST LABEL DESCRIPTION P age Select a page number from the drop-down list [...]

  • Page 223

    Chapter 28 System Status N4100 User’s Guide 223 28.8 The LAN Devices Screen The SYSTEM STATUS > LAN DEVICES screen displays the status of LAN devices configu red in the ADVANCED > LAN DEVICES screen (refe r to Chapter 19 on page 163 ). Click SYSTEM STATU S > LAN DEVICES to open this screen. This screen automatically updates every mi nute[...]

  • Page 224

    Chapter 28 System Status N4100 User’s Guide 224 28.8.1 Accessing a LAN Device Before you can access a LAN device behind the N4100, the following requi rements must be met. • The LAN device has a web-based manage ment interface and it is enabled. • Y ou have set up the virtual port mappin g to the LAN device server port in the ADVANCED > LA[...]

  • Page 225

    N4100 User’s Guide 225 C HAPTER 29 Configuration and Firmware 29.1 Overview This chapter explains how to manage conf igur ation files and upload new firmware. Use the instructions in this chapter to ch ange the device’ s configuration file or upgrade i ts firmware. After you configure y our device, you can backup the configu ration file to a co[...]

  • Page 226

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 226 “cfg” filename extension. Once you hav e customized the N4100's settings, they can be sav ed back to your comp uter under a filename of y our choosing. The system firmwa re has a “bin” filename extension. Find t his firmware at www .zyxel.com. With many FTP clients, th e f[...]

  • Page 227

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 227 1 Click SYSTEM TOOL S > CONFIGURATION . A screen displays as shown next. Click Backup . Figure 104 SYSTEM T OOLS > CONFIGURA TION: Backup Using HTTP 2 A File Download window displays as shown next. Click Save . Figure 105 Configuration Backup: File Download[...]

  • Page 228

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 228 3 A Save As window displays. Figure 106 Configuration Ba ckup: Save As 4 Specify the file name and/or location and click Save to start the backu p proces s. 29.2.2 Backup Configuration Using TFTP Use the following procedure to use TF TP to back up the device’ s current configu ration[...]

  • Page 229

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 229 1 Click SYSTEM TO OLS > CONFIGURATION . A screen displa ys as shown next. Figure 107 SYSTEM T OOLS > CONFIGURA TION: Backup Using TFTP 2 Enter the IP address of the TFTP server in dotted decimal notati on in the Remote TFTP Server IP Address field. 3 Specify a file name for the c[...]

  • Page 230

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 230 1 Click SYSTEM TO OLS > CONFIGURATION . A screen displa ys as shown next. Figure 109 SYSTEM T OOLS > CONFIGURA TION: Restore Using HTTP 2 Specify the location and filename of a configur ation file in the Local PC File Path field or click Browse . 3 Click Apply t o start the confi[...]

  • Page 231

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 231 1 Click SYSTEM TO OLS > CONFIGURATION . A screen displa ys as shown next. Figure 1 10 SYSTEM T OOLS > CONFIGURA TION: Restore Using TFTP 2 Enter the IP address of the TFTP server in dotted decimal notati on in the Remote TFTP Server IP Address field. 3 Specify t he file name of t[...]

  • Page 232

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 232 29.2.5 Restore Factory Default s T o reset the N4100 back to the factory defaults, click SYSTEM TOOLS > CONFIGURATION to display the screen as shown next. Figure 1 1 1 SYSTEM TOOLS > CONFIGURA TION: Restore Factory-Defaults The following table describes t he labels in this screen[...]

  • Page 233

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 233 With scheduled firmware upgraded, you ne ed to set up a TFTP server where the N4100 can automatically download the latest firmw are at the specified time. 29.3.1 Manual Firmware Upgrad e Using the Web Configurator Fol low the steps below to upload the firm ware using the web configur a[...]

  • Page 234

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 234 4 After the N4100 finishes restarting, acc ess the web configur ator again. Check the firmware version number in the System Quick View screen. Note: When the N4100 re start s, all connections terminate. Subscribers need to log in again. 29.3.2 Manual Firmware Upgrade via TFTP Server Us[...]

  • Page 235

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 235 7 Click Apply to start the file transfer process. 8 When the file trans fer is completed su ccessfully , a restart message disp lays and the N4100 automatically restarts. W ARNING! Do not interrupt the file upload process as this may PERMANENTL Y damage the device. Figure 1 15 System R[...]

  • Page 236

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 236 2 Specify the name of the boot code file in the Local PC File Path field or click Browse to locate the file and click Apply to start the fil e transfer process. The boot code must be a binary fi le and should have a .rom extension. 3 When the file trans fer is completed su ccessfully ,[...]

  • Page 237

    Chapter 29 Configuration and Firmwar e N4100 User’s Guide 237 W ARNING! Do not interrupt the file upload process as this may PERMANENTL Y damage the device. Figure 1 18 SYSTEM T OOLS > FIRMW ARE > Scheduled Firmware Upgrade Note: When the N4100 re start s, all connections terminate. Subscribers need to log in again. The following table desc[...]

  • Page 238

    Chapter 29 Configuration and Firm ware N4100 User’s Guide 238 The following figure sh ows an example of a check file’s content. Figure 1 19 Synchronization Chec k File Example[...]

  • Page 239

    N4100 User’s Guide 239 C HAPTER 30 System Account 30.1 Overview There are four system accounts that you can use to log in to the N4100: administrator , account operator , supervisor and super subscriber . The administra tor account allows you full access t o all system configur ations. The default administr ator user name is “admin” and the d[...]

  • Page 240

    Chapter 30 System Account N4100 User’s Guide 240 30.2 The System Account Screen Note: It is recommended you chan ge the account passwords. Click SYSTEM TOOLS > SYSTEM ACCOUNT to open the screen shown next. Figure 120 SYSTEM T OOLS > SYSTEM ACCOUNT The following table describes t he fields in this screen. T able 63 SYSTEM TOOLS > SYSTEM A[...]

  • Page 241

    Chapter 30 System Account N4100 User’s Guide 241 Confirm Enter the new account m anager password again for confirmation. Supervisor Account Username Enter the user name for the supervisor account. The default is superviso r . P assword Enter a new supervisor password. Confirm Enter the new supervisor password again for confirmation. Super Subscri[...]

  • Page 242

    Chapter 30 System Account N4100 User’s Guide 242[...]

  • Page 243

    N4100 User’s Guide 243 C HAPTER 31 SSL Certificate 31.1 Overview SSL (Secure Socket Layer) security is a standard Internet protocol for secure communications that uses a combination of certificate-based authentication and public-k ey encryption. SSL protects data tr ansfer between the web configurator on the N4100 and the web browser on a connect[...]

  • Page 244

    Chapter 31 SSL Certificate N4100 User’s Guide 244 Click SYSTEM TOOLS > SSL CERTIFICATE to open the screen shown next. Figure 121 SYSTEM T OOLS > SSL CERTIFICA TE The following table describes t he fields in this screen. Note: See Chapter 4 on page 63 fo r how to set the N4100 to use the certificate that you download. T able 64 SYSTEM TOOLS [...]

  • Page 245

    N4100 User’s Guide 245 C HAPTER 32 Ping Command 32.1 Overview This chapter shows how to use the ping function to check the N4100’ s network connection. 32.1.1 What Y ou Can Do in this Chapter Use the Ping Command screen ( Section 32.2 on page 245 ) to test the Internet connection. 32.2 The Ping Command Screen Click SYSTEM TOOL S > PING COMMA[...]

  • Page 246

    Chapter 32 Ping Com mand N4100 User’s Guide 246 The following table describes t he fields in this screen. T able 65 SYSTEM TOOLS > PING COMMAND LABEL DESCRIPTION Destination IP Address T ype the IP address of a device on th e WAN that you wan t to ping in order to test the Internet connection. This feature tests your Internet connection, so th[...]

  • Page 247

    N4100 User’s Guide 247 C HAPTER 33 Restart 33.1 Overview This chapter covers how to use the Restart screen. 33.1.1 What Y ou Can Do in this Chapter Use the Restart screen ( Section 33 .2 on page 247 ) to reboot the N4100. 33.2 The Rest art Screen Click SYSTEM TOOLS > RESTART to open the screen shown next. Cl ick Apply to have the N4100 reb oot[...]

  • Page 248

    Chapter 33 Restar t N4100 User’s Guide 248[...]

  • Page 249

    N4100 User’s Guide 249 C HAPTER 34 Troubleshooting 34.1 Overview This chapter offers some suggesti ons to solve problems you mi ght encounter . The potential problems are divided into the following categories . • Power , Hardware Connections, and LEDs • N4100 Access and Login • Internet Access • Wireless LAN T r oubleshooting 34.2 Power ,[...]

  • Page 250

    Chapter 34 Trou bleshooting N4100 User’s Guide 250 One of the LEDs does not behave as expected. 1 Make sure you understand the n ormal behavior of the LED. See Section 1.6 on page 25 . 2 Check the hardware connections. See the Quick Start Guide. 3 Inspect your cables for damage. Cont act the vendor to replace any damaged cables. 4 T urn the N4100[...]

  • Page 251

    Chapter 34 Trou bleshooting N4100 User’s Guide 251 • If you c hanged the IP address and have f orgotten it, see the troubleshooti ng suggestions for I forgot the IP address for the N4100. 2 Check the hardware connections, and ma k e sure the LEDs are behav ing as expected. See the Quick Start Guide. 3 Make s ure yo ur In terne t bro wser do es [...]

  • Page 252

    Chapter 34 Trou bleshooting N4100 User’s Guide 252 3 Disconnect all the cables from y our device, and follow the direc tions in the Quick Start Guide again. 4 If the problem continues, contac t your ISP . I cannot access the Internet anymore. I had access to the Internet (with the N4100), but my Inter net connection is no t available anymore. 1 C[...]

  • Page 253

    Chapter 34 Trou bleshooting N4100 User’s Guide 253 2 Make sure the wir eless adap ter on the wireless station is working properly . 3 Make sure the wireless adapt er installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the N4100. 4 Make sure your computer (wi th a wireless adapter installed) is within th[...]

  • Page 254

    Chapter 34 Trou bleshooting N4100 User’s Guide 254[...]

  • Page 255

    N4100 User’s Guide 255 C HAPTER 35 Product Specifications The following tables summarize the N4100’ s hardware and firmw are features. Firmware S pecifications T able 66 Firmware Specifications IP Plug and Play (iPnP technology) Zero Configuration IP Plu g and Play Inter net Acces s Networking Functions NA T V arious W AN connections (Static IP[...]

  • Page 256

    Chapter 35 Product Specifications N4100 User’s Guide 256 Hardware Specifications Management W eb-based management tool TFTP/HTTP firmware upgr ade Scheduled firmware upgrade Backup/R estore Configuration file SNMP MIBII supported LAN devices Management LAN devices Status Monitor Session List Sys lo g Default printer (SP30 0E) support Marketing Co[...]

  • Page 257

    Chapter 35 Product Specifications N4100 User’s Guide 257 Certifications The following list, which is not exhaust ive , illust rates the standards supported in the N4100. External Antenna Three 2dBi (Max) Dual de tachable diversity antennas with reverse SMA connectors P ower Requirement External Power Adapter Input: 100-240 VAC, 50/60 Hz, 0.5 A Ou[...]

  • Page 258

    Chapter 35 Product Specifications N4100 User’s Guide 258 RJ-45 Ethernet Port s The following table descri bes the types of network cable used for the different connection speeds. Note: Make sure the Ethernet cable length b etween connections does not exceed 100 meters (328 feet). W AN Port The following figure and table describe the Ethernet cabl[...]

  • Page 259

    Chapter 35 Product Specifications N4100 User’s Guide 259 Make sure that the Ethernet cab le conn ection between the N4100 and the swit ch or router conforms to the following pin assignments. LAN Port s The following figure and table describe the Ethernet cable pin assig nments for the LAN port. Figure 125 LAN Port Cable Pin Assign ments T able 71[...]

  • Page 260

    Chapter 35 Product Specifications N4100 User’s Guide 260 Make sure that the Ethernet cable conn ection between the Z yAIR and a computer or switch uplink port conforms to the following pin assignments. CONSOLE Port The N4100 does not currently use this port. Antenna Connector T ype The N4100 is equipped with rev erse polarity SMA jacks. Antenna S[...]

  • Page 261

    N4100 User’s Guide 261 A PPENDIX A Setting Up Y our Computer ’ s IP Address Note: Y our specific N4100 may no t support all of the operating systems describe d in this appendix. See the product specifications for mo re information about which operating systems are supported. This appendix shows you how to conf igure the IP setti ngs on your c o[...]

  • Page 262

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 262 1 Click Start > Control Panel . Figure 126 Windows XP: S tart Menu 2 In the Control Panel , click the Network Connections icon. Figure 127 Windows XP: Control Panel[...]

  • Page 263

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 263 3 Right- click Local Area Connection and then select Properties . Figure 128 Windows XP: Control Panel > Ne twork Connections > Properties 4 On the General tab, select Internet Protocol (TCP/IP) and then click Properties . Figure 129 Windows XP: Local Area Connection[...]

  • Page 264

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 264 5 The Internet Protocol TCP/IP Properties window opens. Figure 130 Windows XP: Internet Protocol (T CP/IP) Properties 6 Select Obtain an IP address automatically if your net work administra tor or ISP assigns your IP addres s dynamically . Select Use the following IP Addr[...]

  • Page 265

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 265 2 In the Command Prompt window , type "ipconfi g" and then press [ENTER]. Y ou can also go to Start > Control Panel > Network Connections , right-click a network connection , click Status and then click the Support tab to view your IP address and connection[...]

  • Page 266

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 266 3 Click the Network and Sharing Center icon. Figure 133 Windows V ista: Network And Internet 4 Click Manage network conne ctions . Figure 134 Windows V ista: Network and Sharing Center 5 Right- click Local Area Connection and then select Properties . Figure 135 Windows V [...]

  • Page 267

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 267 6 Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties . Figure 136 Windows V ista: Local Area Connection Properties[...]

  • Page 268

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 268 7 The Internet Protocol Versio n 4 (TCP/IPv4) Properties window opens. Figure 137 Windows V ista: Intern et Protocol V ersion 4 (TCP/IPv4) Properties 8 Select Obtain an IP address automatically if your net work administra tor or ISP assigns your IP addres s dynamically . [...]

  • Page 269

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 269 2 In the Command Prompt window , type "ipconfi g" and then press [ENTER]. Y ou can also go to Start > Control Panel > Network Connections , right-click a network connection , click Status and then click the Support tab to view your IP address and connection[...]

  • Page 270

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 270 3 Click Change adapter settings . Figure 140 Windows 7: Network And Shar ing Center 4 Double c lick Local Area Connection and then select Properties . Figure 141 Windows 7: Local Area Conne ction S tatus Note: During this procedure, click Continue whenever Windo ws displa[...]

  • Page 271

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 271 5 Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties . Figure 142 Windows 7: Local Area Conne ction Properties[...]

  • Page 272

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 272 6 The Internet Protocol Versio n 4 (TCP/IPv4) Properties window opens. Figure 143 Windows 7: Internet Pro tocol V ersion 4 (TCP/IPv4) Properties 7 Select Obtain an IP address automatically if your net work administra tor or ISP assigns your IP addres s dynamically . Selec[...]

  • Page 273

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 273 3 The IP settings are display ed as follows. Figure 144 Windows 7: Internet Pro tocol V ersion 4 (TCP/IPv4) Properties Mac OS X: 10.3 and 10.4 The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. 1 Click Apple > System Preferences . Figure 145 [...]

  • Page 274

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 274 2 In the System Preferences window , click the Network icon. Figure 146 Mac OS X 10.4: System Pr eferences 3 When the Network preferences pane opens, select Built-in Ethernet from the network connection type list, and then click Configure. Figure 147 Mac OS X 10.4: Networ[...]

  • Page 275

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 275 4 For d ynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. Figure 148 Mac OS X 10.4: Network Preferences > TCP/IP T ab. 5 For s tatically assigned settings, do t he following: •F r o m t h e Configure IPv4 list, select Manu[...]

  • Page 276

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 276 •I n t h e Router field, t ype the IP address of your device. Figure 149 Mac OS X 10.4: Network Preferences > Ethernet 6 Click Apply Now and close the window . V erifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utili[...]

  • Page 277

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 277 Mac OS X: 10.5 and 10.6 The screens in this section are from Mac OS X 10.5 but can also apply to 10.6. 1 Click Apple > System Preferences . Figure 151 Mac OS X 10.5: Apple Menu 2 In System Preferences , click the Net work icon. Figure 152 Mac OS X 10.5: Systems Preferen[...]

  • Page 278

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 278 3 When the Network preferences pane opens, select Ethe rnet from the list of available conn ecti on types. Figure 153 Mac OS X 10.5: Network Preferences > Ethernet 4 From the Configure lis t, sele ct Using DHCP for dynamically assigned settings. 5 For s tatically assig[...]

  • Page 279

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 279 •I n t h e Router field, enter the IP address of your N4100. Figure 154 Mac OS X 10.5: Network Preferences > Ethernet 6 Click Apply and close the wi ndow .[...]

  • Page 280

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 280 V erifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities , and then selecting the appropriat e Network interface from the Info tab. Figure 155 Mac OS X 10.5: Network Utility Linux: Ubuntu 8 (GNOME) This section shows [...]

  • Page 281

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 281 1 Click System > Administration > Network . Figure 156 Ubuntu 8: System > Administration Menu 2 When the Network Settings wi ndow opens, click Unlock to open the Authenticate window . (By default, the Unlock button is greyed out until clicked.) Y ou cannot make ch[...]

  • Page 282

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 282 3 In the Authenticate window , enter your admin a ccount name and password then click the Authenticate button. Figure 158 Ubuntu 8: Administrator Account Authentication 4 In the Network Settings window , select the connection that you wa nt to configure, then click Proper[...]

  • Page 283

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 283 5 The Properties dialog box opens. Figure 160 Ubuntu 8: Network Settings > Properties •I n t h e Configuration list, select Automatic Configuration (DHCP) if you have a dynamic IP address. •I n t h e Configuration li st, select Static IP address if you hav e a stati[...]

  • Page 284

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 284 7 If you know yo ur DNS server IP address(es), click the DNS tab in the Net work Settings window and then enter the DNS se rv er information in the fields provided. Figure 161 Ubuntu 8: Network Settings > DNS 8 Click the Close button to apply the changes. V erifying Se[...]

  • Page 285

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 285 tab. The Interface Statistics column shows data if your connection is working properly . Figure 162 Ubuntu 8: Network T ools Linux: openSUSE 10.3 (KDE) This section shows y ou how to configure y o ur computer’s T CP/IP settings in the K Desktop Environment (KDE) using th[...]

  • Page 286

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 286 1 Click K Menu > Computer > Administrator Se ttings (YaST) . Figure 163 openSUSE 10.3: K Menu > Computer Menu 2 When the Run as R oot - KDE su dialog opens, enter the admin password and click OK . Figure 164 openSUSE 10.3: K Menu > Computer Menu[...]

  • Page 287

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 287 3 When the YaST Contro l Center window opens, select Network Devices and then clic k the Network Card icon. Figure 165 openSUSE 10.3: Y aST Control Center 4 When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list[...]

  • Page 288

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 288 5 When the Network Card Setup window opens, click the Address tab Figure 167 openSUSE 10.3: Ne twork Card Setup 6 Select Dynamic Address (DHCP) if you ha ve a dynamic IP add ress. Select Statically assigned IP Address if y ou have a stat ic IP address. Fill in the IP addr[...]

  • Page 289

    Appendix A Setting Up Your Compu ter’s IP Address N4100 User’s Guide 289 8 If you know yo ur DNS server IP address(es), click the Hostname/DNS tab in Network Settings and then enter the DNS server informat ion in the fields provided. Figure 168 openSUSE 10.3: Ne twork Settings 9 Click Finish to sa ve your settings and close the window . V erify[...]

  • Page 290

    Appendix A Se tting Up Your Computer’s IP Addres s N4100 User’s Guide 290 When the Connection Statu s - KNetwork Manager window opens, click the Statistics tab to see if your connecti on is working properly . Figure 170 openSUSE: Connection S tatus - KNetwork Manager[...]

  • Page 291

    N4100 User’s Guide 291 A PPENDIX B Pop-up Windows, JavaScript s and Java Permissions In order to use the web configurator you need to allow: • W eb browser pop-up wind ows from your device. • Jav aScripts (enabled by default). • Jav a permissions (enabled by default). Note: Internet Explorer 6 screens are used here . Screens for other Inter[...]

  • Page 292

    Appendix B Po p-up Window s, JavaScrip ts and Java Permissions N4100 User’s Guide 292 1 In Internet Explorer , select Tools , Internet Options , Privacy . 2 Clear the Block pop-ups check box in the Pop-up Blocker sect ion of the screen. This disables an y web pop-up block ers you may have enabled. Figure 172 Internet Options: Privacy 3 Click Appl[...]

  • Page 293

    Appendix B Pop-u p Windows, JavaScripts and Java Permissions N4100 User’s Guide 293 2 Select Settings… to open the Pop-up Blocker Settings screen. Figure 173 Internet Options: Privacy 3 T ype the IP address of y our device (the web page that you do not want to have blocked) wi th the prefix “http://” . For example, http ://192.168.167.1.[...]

  • Page 294

    Appendix B Po p-up Window s, JavaScrip ts and Java Permissions N4100 User’s Guide 294 4 Click Add to mo ve the IP address to the list of Allowed sites . Figure 174 Pop-up Blo cker Settings 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. JavaScript s If pages of the web configur ator do not display properl y in I[...]

  • Page 295

    Appendix B Pop-u p Windows, JavaScripts and Java Permissions N4100 User’s Guide 295 1 In Internet Explorer , click Tools , Internet Options and then the Security tab. Figure 175 Internet Options: Secu rity 2 Click the Custom Level... button . 3 Scroll down to Scriptin g . 4 Under Active scripting make sure that Enable is selected (the default). 5[...]

  • Page 296

    Appendix B Po p-up Window s, JavaScrip ts and Java Permissions N4100 User’s Guide 296 6 Click OK to close the window . Figure 176 Security Settings - Java Scripting Java Permissions 1 From Internet Explorer , click Tools , Internet Options and then the Security tab. 2 Click the Custom Level... button . 3 Scroll down to Microsoft VM . 4 Under Java[...]

  • Page 297

    Appendix B Pop-u p Windows, JavaScripts and Java Permissions N4100 User’s Guide 297 5 Click OK to close the window . Figure 177 Security Settings - Java JA V A (Sun) 1 From Internet Explorer , click Tools , Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected.[...]

  • Page 298

    Appendix B Po p-up Window s, JavaScrip ts and Java Permissions N4100 User’s Guide 298 3 Click OK to close the window . Figure 178 Java (Sun) Mozilla Firefox Mozilla Firefo x 2.0 screens are used here . Screens for other versions ma y vary . Y ou can enable Jav a, Jav ascripts and pop-ups in one screen. Cli ck Tools, then click Options in the scre[...]

  • Page 299

    Appendix B Pop-u p Windows, JavaScripts and Java Permissions N4100 User’s Guide 299 Click Content .to show the screen below. Select the chec k boxes as shown in the following screen. Figure 180 Mozilla Firefox Content Security[...]

  • Page 300

    Appendix B Po p-up Window s, JavaScrip ts and Java Permissions N4100 User’s Guide 300[...]

  • Page 301

    N4100 User’s Guide 301 A PPENDIX C IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify indi vidual devices on a network. Every networking device (including computers, serv ers, routers, printers, etc.) needs an IP address to communicate across the netw ork. These networking devices are also kn[...]

  • Page 302

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 302 The following figure shows an example IP address in which the first three octets (192.168.1) are the network number , and the fourth octet (16) is the host ID . Figure 181 Network Number and Host ID How much of the IP address is the networ k number and how much is the host ID varies a[...]

  • Page 303

    Appendix C IP Addresses and Subnetting N4100 User’s Guide 303 By conv ention, subnet masks alw ays cons ist of a continuous sequence of ones beginning from the leftmost bit of the mask, followed by a continuous sequence of zeros, for a total number of 32 bits. Subnet masks can be referred to by the size of the network number part (the bits with a[...]

  • Page 304

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 304 Not ation Since the mask is alw ays a continuo us number of ones beginning f rom the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specif y the number of ones instead of writing the v alue of each octet. Th is is usuall y specifie [...]

  • Page 305

    Appendix C IP Addresses and Subnetting N4100 User’s Guide 305 The following figure shows the company network before subnetting. Figure 182 Subnetting Example: Before Subnetting Y ou can “borrow” one of the host ID bits to divi de the network 192.168.1.0 into two separate sub-networks. The subnet mask is now 25 bits (255.255.255.128 or /25). T[...]

  • Page 306

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 306 In a 25-bit subnet the host ID has 7 bits , so each sub-network has a maximum of 2 7 – 2 or 126 possibl e hosts (a host ID of all zeroes is the subnet’ s address itself , all ones is the subnet’ s broadcast address). 192.168.1.0 with mask 255.255.255.128 i s subnet A itself , an[...]

  • Page 307

    Appendix C IP Addresses and Subnetting N4100 User’s Guide 307 Example: Eight Subnet s Similarly , use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). The following table shows IP address last octet values for each sub net. T able 81 Subnet 3 IP/SUBNET MASK NETWORK NUMBER LAST OCTE T BIT VA L U E IP Address 192.1[...]

  • Page 308

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 308 Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number . The following table is a summary for subnet planning on a network with a 16-bit network number . Configuring IP Addresses Where you obtain your network number depends on yo[...]

  • Page 309

    Appendix C IP Addresses and Subnetting N4100 User’s Guide 309 addresses, follow their instructions i n selecting the IP addres ses and the su bnet mask. If the ISP did not explicitly give you an IP network nu mber , then most lik ely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established[...]

  • Page 310

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 310 IP Address Conflict s Each device on a network must ha ve a un ique IP address. Device s with duplic ate IP addresses on the same network will not be able to access the Internet or ot her resources. The devices may also be unreachab le through the network. Conflicting Computer IP Addr[...]

  • Page 311

    Appendix C IP Addresses and Subnetting N4100 User’s Guide 31 1 following example, the LAN and W AN are on the same subnet. The LAN computers cannot access the Internet because the router cannot route between networks. Figure 185 Conflictin g Router IP Addresses Example Conflicting Computer and R outer IP Addresses Example More than one device can[...]

  • Page 312

    Appendix C IP Addresses a nd Subnetting N4100 User’s Guide 312[...]

  • Page 313

    N4100 User’s Guide 313 A PPENDIX D W ireless LANs Note: Y our specific N4100 may not support all of the wireless security types described in this appendix. See the product specificatio ns for more information about which wireless security types are supported. Wireless LAN T opologies This section discuss es ad-hoc and infr astructure wi reless LA[...]

  • Page 314

    Appendix D Wireless LANs N4100 User’s Guide 314 Intra-BS S traffic is traffic between wirele ss clients in the BS S. When Intra-BS S is enabled, wireless client A and B can access the wired network and communicate with each other . When Intra-BSS i s disabled, wireless cli ent A and B can still access the wired network but cannot communicate with[...]

  • Page 315

    Appendix D Wireless LANs N4100 User’s Guide 315 An ESSID (ES S IDentification) uniquely id entifies each ESS . All access points and their associated wirel ess clients within the same ESS must have the same ESSID in order to comm unicate. Figure 189 Infrastructure WLAN Channel A channel is the r adio frequency(i es) used by wireless devi ces to t[...]

  • Page 316

    Appendix D Wireless LANs N4100 User’s Guide 316 hidden node. Both stations (ST A) are with in r ange of the access point (AP) or wireless gatewa y , but out -of -range of ea ch other , so they ca nnot "hear" ea ch other , that is they do not know i f the channel is currently being used. Therefore, they are consider ed hi dden from each [...]

  • Page 317

    Appendix D Wireless LANs N4100 User’s Guide 317 Fragment ation Threshold A Fragmentation Threshold is the maximum data fr agment size (between 256 and 2432 bytes) that can be sent in th e wireless network before the AP will fragment the packet into smaller dat a frames. A large Fragmentation Threshold is recommended for networks not prone to inte[...]

  • Page 318

    Appendix D Wireless LANs N4100 User’s Guide 318 sever al intermediate rate steps between the maximum and minimum data r ates. The IEEE 802.11g data rate and modulation are as follows: Wireless Security Overview Wireless security is vital to your ne twork to protect wireless communication between wireless client s, acce ss points and t he wired ne[...]

  • Page 319

    Appendix D Wireless LANs N4100 User’s Guide 319 accounting and control features. It is su pported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: • User based identification that allows fo r roaming. • Support for RADIUS (R emote Authentication Dial In User Service, R FC 2138, 2139) for central ized user pro[...]

  • Page 320

    Appendix D Wireless LANs N4100 User’s Guide 320 The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting: •A c c o u n t i n g - R e q u e s t Sent by the ac cess point requesting accounting. • Accounting-Response Sent by the RADIUS server to indicate th at it has started or stopp[...]

  • Page 321

    Appendix D Wireless LANs N4100 User’s Guide 321 authentication method does not support data encryption wi th dynamic session key . Y ou must configure WEP encry ption keys for data encryption. EAP-TLS (T ransport Layer Security) With EAP- TLS, digital certifications are n eeded by both the server and the wireless clients for mutu al authentic ati[...]

  • Page 322

    Appendix D Wireless LANs N4100 User’s Guide 322 Note: EAP-MD5 cannot be used with Dynamic WEP Key Exchange For ad ded security , certificate-based au thenti cations (EAP- TLS, EAP- TTLS and PEAP) use dynamic keys for data encryption . They are often deployed in corporate environments, but for public deployment, a simple user name and password pai[...]

  • Page 323

    Appendix D Wireless LANs N4100 User’s Guide 323 required for compatibility reasons, but offe rs stronger encryption t han TKIP with Advanced Enc ryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP). TKIP uses 128-bit k eys that are dynami cal ly generated and d istributed by the authent[...]

  • Page 324

    Appendix D Wireless LANs N4100 User’s Guide 324 authentication. These two features are op tional and ma y not be supported in all wireless dev ices. K ey caching allows a wireless client to store th e PMK it deriv ed through a successful authentication wit h an AP . The wi reless client uses t he PMK when it tries to connect to the same AP and do[...]

  • Page 325

    Appendix D Wireless LANs N4100 User’s Guide 325 4 The RADIUS server distributes the PMK to the AP . The AP th en s ets up a key hierarchy and management system, usin g the PMK to dynamica lly generate unique data encryption k eys. The keys are used to encrypt ev ery data packet that is wirelessly communicated bet ween the AP and the wireless clie[...]

  • Page 326

    Appendix D Wireless LANs N4100 User’s Guide 326 4 The AP and wireless clients use the TKIP or AES encryption process, the PMK and information exchanged in a handshake to create tempor al encryption keys. They use these keys to encrypt data exchanged between them. Figure 192 WP A(2)-PSK Authentication Security Parameters Summary Re fer to this tab[...]

  • Page 327

    Appendix D Wireless LANs N4100 User’s Guide 327 Antenna Overview An antenna couples RF signals onto air . A tr ansmitter within a wireless device sends an RF signal to the antenna, whic h propagates the signal through the air . The antenna also operates in reverse by capturing RF signals from the air . P ositioning the antennas properly increa se[...]

  • Page 328

    Appendix D Wireless LANs N4100 User’s Guide 328 • Omni-directional antennas send the RF sign al out in all directions on a horizontal plane. The cover age area is torus-sh aped (like a donut) which makes these antennas ideal for a room environment. With a wide cove rage area, it is possible to make circular ov erlapping cov erage areas with mul[...]

  • Page 329

    N4100 User’s Guide 329 A PPENDIX E Common Services The following table lists some commonl y-used services and their associated protocols and port numbers. F or a comprehe ns ive list of port numbers, ICMP type/ code numbers and services , visit the IANA (Internet Assigned Number Authority) web site. • Name : This is a short, descriptiv e name f[...]

  • Page 330

    Appendix E Common Services N4100 User’s Guide 330 ESP (IPSEC_TUNNEL) User -Defined 50 The IPSEC ESP (Encapsulation Security Protocol) tunneling protocol uses this service. FINGER TC P 79 Finger is a UNIX or Internet related command that can be used to find out if a user is logged on. FTP TCP TCP 20 21 File T ransfer Program, a progr am to enable [...]

  • Page 331

    Appendix E Common Services N4100 User’s Guide 331 PPTP TCP 1723 P oint-to-P oint T unneling Protocol enables secure transfer of data ov er public networks. This is the control channel. PPTP_TUNNEL (GRE) User -Defined 47 PPTP (Point -to-Point T unneling Protocol) enables secure transfer of data over public networks. This is the data channel. RCMD [...]

  • Page 332

    Appendix E Common Services N4100 User’s Guide 332 TFTP UDP 69 T rivial File T ransfer Protocol is an Internet file transfer protocol similar to FTP , but uses the UDP (User Datagram Protocol) r ather than TCP (T ransmission Control Protocol). VDOLIVE TCP 7000 Another videoconferencing solution. T able 90 Commonly Used Services (continued) NAME PR[...]

  • Page 333

    N4100 User’s Guide 333 A PPENDIX F Open Sof tware Announcement s End-User License Agreement for "N4100" W ARNING: ZyXEL Communicatio ns Corp. IS WILLING TO LICENSE THE SOFTW ARE TO YOU ONL Y UPON THE CONDITION THA T YOU ACCEPT ALL OF TH E T ERMS CONT AINED IN THIS LICENSE AGREEMENT . PLEASE READ THE TERMS CAREFULL Y BEFORE COMPLETING TH[...]

  • Page 334

    Appendix F Op en Software Announceme nts N4100 User’s Guide 334 The Software and Documentation contain mat erial that is protected by International Copyright Law and tr ade secr et law , and by international treat y provisions. All right s not granted to you herein are expressl y reserved by Z yXEL. Y ou may not remove an y proprietary noti ce of[...]

  • Page 335

    Appendix F Open Software Anno uncements N4100 User’s Guide 335 come into contact with the Software, and to use reasonable best efforts to ensure their compliance with such terms and cond itions, including, without limit ation, not knowingly permitting such persons to us e an y portion of the Softw are for the purpose of deriving the sour ce code [...]

  • Page 336

    Appendix F Op en Software Announceme nts N4100 User’s Guide 336 ORDERS, OR O THER REST RICTIONS. Y OU AGREE T O INDEMNIFY Z yXEL AGAINST ALL CLAIMS, L OSSES, DAMAGES, LIABILITIES, COSTS AND EXPENSES , INCLUDING REASONABLE A T T ORNEYS' FE ES, T O THE EXTENT SUCH CLAIM S ARISE OUT OF ANY BREACH OF THIS SECTION 8. 9 Audit Rights Z yXEL SHALL H[...]

  • Page 337

    Appendix F Open Software Anno uncements N4100 User’s Guide 337 Open-Source Packages for "N4100" 3RD PARTY SOF TWARE VE R S I O N WEB ADDRESS OF THE SOF TWARE / LICENS E TE R M Boa 0.94.14 http://www.boa.org Bridge-Utils 1.2 http://www.linuxfoundation.org/collabor ate/ workgroups/networking/bridge Busybox 1.4.2 http://www.busybo x.net/ C[...]

  • Page 338

    Appendix F Op en Software Announceme nts N4100 User’s Guide 338[...]

  • Page 339

    N4100 User’s Guide 339 A PPENDIX G Legal Information Copyright Copyright © 2010 by Z yXEL Communications Corpor ation. The contents of this publication ma y not be reproduced in any p art or as a whole, transcrib ed, stored in a retriev al syst em, tr anslated into an y language , or transmitted in an y form or by any me ans, electronic, mechani[...]

  • Page 340

    Appendix G Legal Information N4100 User’s Guide 340 provide reasonable protection against harmful interference in a residential installation. This device gener ates, uses , and can radiate r adio frequency energy , and if not installed and used in accord ance with the instru ctions, m ay cause harmful interference to r adio communica tions. Howev[...]

  • Page 341

    Appendix G Legal Information N4100 User’s Guide 341 T o reduce potential radi o interference to other users, the antenna type and its gain should be so chosen that the EIRP is not more than requ ired for successful communication. IC Radiation Exposure St atement This equipment complies wi th IC radiation exposu re limits set forth for an uncontro[...]

  • Page 342

    Appendix G Legal Information N4100 User’s Guide 342 ZyXEL Limited W arranty Z yXEL warr ants to the original end user (p urchaser) that this pr oduct is free from any defects in material or workmanship for a specific period (t he Warr anty P eriod) from the date of purchase. The W arranty P e riod v aries by region. Check with your vendor and/ or[...]

  • Page 343

    Index N4100 User’s Guide 343 Index A account activated 172 account created 172 account deletion 105 account generator 203 account information 139 account manager account 239 account printout preview 132 account usage time 102 accumulation 95 , 101 , 132 accumulation accounting 99 Address R esolution Protocol (ARP) 69 administrator account 239 adm[...]

  • Page 344

    Index N4100 User’s Guide 344 restore 229 , 230 connect on demand 75 , 76 connection ID/name 76 copyright 122 , 33 9 credit card code 137 credit card fail 140 credit card icons 11 2 credit card number 137 credit card service 101 CTS (Clear to Send) 316 currency 101 current user information backup 90 customer ID 137 D daylight saving time 66 decima[...]

  • Page 345

    Index N4100 User’s Guide 345 H hidden node 315 host name 65 , 213 HT TPS 81 I IANA 78 , 309 IBSS 313 iCard 207 idle time out 95 , 101 IEEE 802.11g 317 Independent Basic Service Set See IBSS 313 information windows 120 initialization vector (IV) 323 Internet access 22 Internet Assigned Numbers Authority See IANA 309 IP address 77 LAN 74 , 214 WA N[...]

  • Page 346

    Index N4100 User’s Guide 346 NA T (Network Address T ranslation - NA T , RFC 1631) 163 network cable types 100Mbps 258 10Mbps 258 notice message 129 notification message 137 , 139 O online services center 207 P page background 125 Pairwise Master K ey (PMK) 323 , 325 pass through list 145 password 122 payment information 137 PIN number 207 Po int[...]

  • Page 347

    Index N4100 User’s Guide 347 server port 163 service name 75 service selection message 137 Service Set 194 services 207 session limits 67 share LAN resource 152 Simple Network Management Protocol, see SNMP SMTP port 86 , 169 , 177 SNMP 183 agent 183 and MIB 183 manager 183 network components 183 object variables 183 protocol operations 183 SSL 24[...]

  • Page 348

    Index N4100 User’s Guide 348 WAN (Wide Area Network) 71 WA N po r t m o d e 214 warning/alarm message 129 warranty 342 note 342 W eb Configur ator 27 web server 85 port 85 welcome slogan 125 WEP 196 , 214 WEP encryption 131 Wi-Fi based Wireless Internet Service Provider Ro am i n g 97 Wi-Fi Protected Access 322 wireless 214 wireless association i[...]