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ZyXEL Communications 964 manual

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Table of contents for the manual

  • Page 1

    Prestige 964 Cable Router User's Guide Ver 3.60.0 8 December, 2003[...]

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    Prestige 964 Cable Router Copyright iii Copyright Prestige 964 Cable Router Copyright © 2003 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, t ranscribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechani[...]

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    Prestige 964 Cable Router iv FCC Statement Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two co nditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause unde[...]

  • Page 5

    Prestige 964 Cable Router Canadian Users v Information for Canadian Users The Industry Canada label ident ifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user&apo[...]

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    Prestige 964 Cable Router vi Warranty ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due [...]

  • Page 7

    Prestige 964 Cable Router Customer Support vii Customer Support When you contact your customer support representative please have the following information ready: n Prestige Model and serial number. n Warranty Information. n Date you received your Prestige. n Brief description of the problem and the steps you took to solve it. Method LOCATION e - m[...]

  • Page 8

    Prestige 964 Cable Router viii Table of Contents T able of Contents Copyright ....................................................................................................................................... iii Federal Communications Commission (FCC) Interference Statement ...................................... iv Information for Canadian Us[...]

  • Page 9

    Prestige 964 Cable Router Table of Contents ix 3.3 Advanced Page ................................................................................ 3 - 4 3.3.1 Web Management – Advanced: Options ................................... 3 - 5 3.3.2 Web Managem ent – Advanced: IP Filtering .............................. 3 - 5 3.3.3 Web Management – Ad[...]

  • Page 10

    Prestige 964 Cable Router x List of Figures/Tables List of Figures Figure 1 - 1 Prestige 964 Operation Mode .................................................................................. 1 - 2 Figure 2 - 1 Prestige 964 front panel ........................................................................................... 2 - 1 Figure 2 - 2 Pres[...]

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    Prestige 964 Cable Router List of Figures/Tables xi List of T able s Table 1 - 1 DOCSIS Specifications .............................................................................................. 1 - 4 Table 1 - 2 EuroDOCSIS Specifications ...................................................................................... 1 - 4 Table 1 - 3 Gen[...]

  • Page 12

    Prestige 964 Cable Router xii Preface Preface About Your Cable Router Congratulations on your purchase of the Prestige 9 6 4 Cable Router. The Prestige is a broadband cable access modem integrated with IP routing functionality, USB interface, 5 - port auto crossover 10/100M auto - negotiating switch and network management features. It is designed f[...]

  • Page 13

    Prestige 964 Cable Router Preface xiii Syntax Conventions n For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this manual. n The Prestige 964 may be referred to as the Prestige or the P964 in this user’s guide.[...]

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    Prestige 964 Cable Router Getting to Know Your Prestige 1 - 1 Chapter 1 Getting to Know Your Prestige This chapter provides functional overviews, key features, applications and product specifications of your Prestige 1.1 Overview of the Prestige The Prestige is a high bandwidth Internet access Cable Modem with integrated router device that connects[...]

  • Page 16

    Prestige 964 Cable Router 1 - 2 Getting to Know Your Prestige Figure 1 - 1 Prestige 964 Operation Mode 1.3.1 Bridge Mode In Bridge mode, P964 operates just like a normal cable modem. All operation is compliant to DOCSIS /E uroDOCSIS specifications. 1.3.2 IP Sharing Mode In IP Sharing mode, the P964 operates as a NAT router. It requires one public I[...]

  • Page 17

    Prestige 964 Cable Router Getting to Know Your Prestige 1 - 3 1.4 Key Features of the Prestige 964 The following are the key features of the Prestige 964: DOCSIS/EuroDOCSIS compliant cable modem Provides interoperability with other DOCSIS compliant cable m odems and cable headend equipment. Peak downstream signaling rates of 43 Mbps and upstream si[...]

  • Page 18

    Prestige 964 Cable Router 1 - 4 Getting to Know Your Prestige Web based Management & Configuration The Prestige supports web based management and configuration interface . T ext based configuration file The Prestige supports text bas ed configuration file download and hence make s router deployment simplified . TACACS+ server support The functi[...]

  • Page 19

    Prestige 964 Cable Router Getting to Know Your Prestige 1 - 5 CLASS FEATURES DOWNSTREAM UPSTREAM Operating Frequency 1 08 MHz ~ 8 62 MHz 5 MHz ~ 65 MHz Modulation 64 QAM and 256 QAM QPSK and 16 QAM Channel Width 8 MHz 200/400/800/1600/3200/6400 KHz Input Impedance 75 ohms Nominal 75 ohms Nominal Maximum Da ta Rates 55.6 Mbps 30 Mbps** Receive Input[...]

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    Prestige 964 Cable Router Hardware Installation 2 - 1 Chapter 2 Hardware Installation and Initial Setup This chapter shows the procedures for installing and starting the Prestige. 2.1 Front Panel LEDs and Back Panel Ports The Prestige provides LEDs as status indicator for diagnostics purpose. The following figure and table describe the functions of[...]

  • Page 22

    Prestige 964 Cable Router 2 - 2 Hardware Installation Cable link status CABLE Green On: The Prestige is registered successfully with Cable Modem Terminal System (CMTS) Slow Flash (2 seconds interval): The Prestige is scanning downstream channel Fast Flash (1 second interval): The Prestige is locked on to downstream channel and is ranging and regist[...]

  • Page 23

    Prestige 964 Cable Router Hardware Installation 2 - 3 2.2 Additional Installation Requirements In addition to the contents of your package, there are othe r hardware and software requirements you need before you can install and use your Prestige. These requirements include: 1. You must have a network interface card (NIC) installed and/or USB interf[...]

  • Page 24

    Prestige 964 Cable Router 2 - 4 Hardware Installation Configuration window. 2. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. 2.2.2 Setting up Your Windows NT/2000/XP Computer Configuring TCP/IP 1. Click Start , Settings , Network and Dial - up Connections and right - click Local Area C[...]

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    Prestige 964 Cable Router Hardware Installation 2 - 5 2.3 Factory Default Setting s The Prestige is configured as a IP sharing router with NAT and DHCP enabled and with following factory default . Table 2 - 2 Prestige factory default Items Settings LAN IP Address 192.168.1.1 Subnet Mask 255 .255.255.0 DHCP IP Pool 192.168.1.33 – 192.168.1.64 Web [...]

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    Prestige 964 Cable Router 2 - 6 Hardware Installation you power cycle the P964, the next connection p rocess will be faster. 2.5 Network Configuration of Your Computer You must have a network interface card installed on your computer and configure the TCP/IP protocol stack properly. For Windows® 95/98/NT/2000, please co nfigure your computer as a [...]

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    Prestige 964 Cable Router Web Based Management 3 - 1 Chapter 3 Web Based Management This chapter describe s the web based management & configuration interface . 3.1 Introduction The Prestige cable router provides users to confi gure LAN setting s including DHCP server IP, netmask, DHCP clients ’ start IP address and the number of CPEs. To con[...]

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    Prestige 964 Cable Router 3 - 2 Web Based Management Figure 3 - 2 Web Management - Status There are three tags “Status”, “Basic”, and “Advanced” as shown in in the web management interface of Prestige. The “Status” tag will show the connection status and software information. “Basic” and “Advanced” tags are for t he configur[...]

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    Prestige 964 Cable Router Web Based Management 3 - 3 packet from some CPE s to access the I nternet. Users can also open some well known ports or some special p ort for accessing from Internet. The “Connection” icon in Figure 3 - 2 shows the connection status of the cable router. Users can also click the “ S oftware ” icon in this page to s[...]

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    Prestige 964 Cable Router 3 - 4 Web Based Management 3.3 Advanced Page The “ Advanced ” is a more powerful too l to set more advanced features fo r the Prestige 964 cable router . When click the “Advanced” tag, the following page “Advanced - Options” is shown. Figure 3 - 4 Web Management – Advanced : Options[...]

  • Page 31

    Prestige 964 Cable Router Web Based Management 3 - 5 3.3.1 Web Management – Advanced: Options The “Option” icon allows configuration of advanced features of the Prestige. Table 3 - 1 Web Management – Advanced: Options Function Description WAN Blocking Do not response to some ICMP ’ s probing packets, e.g. ping, traceroute and etc. Ipsec P[...]

  • Page 32

    Prestige 964 Cable Router 3 - 6 Web Based Management Figure 3 - 5 Web Management – Advanced: IP Filtering Users can block specific CPEs to access the Internet. For example , there is a CPE whose IP is 192.168.10.20, users can set it in the abov e screen and click “ apply ” . The CPE will no more can access the Internet.[...]

  • Page 33

    Prestige 964 Cable Router Web Based Management 3 - 7 3.3.3 Web Management – Advanced: MAC Filtering “MAC Filtering” allows configuration of MAC address filters in order to block Internet traffic to specific network devices on the LAN. Click “ MAC Filtering ” icon , the screen is displayed. Figure 3 - 6 Web Management – Advanced: MAC Fil[...]

  • Page 34

    Prestige 964 Cable Router 3 - 8 Web Based Management 3.3.4 Web Management – Advanced: Port Filtering “Port Filtering” allows configuration of port filters in order to block specific Internet services to all devices on the LAN. Click “Port Filtering” icon, the scr een is displayed. Figure 3 - 7 Web Management – Advanced: Port Filtering T[...]

  • Page 35

    Prestige 964 Cable Router Web Based Management 3 - 9 3.3.5 Web Management – Advanced: Forwarding The “Forwarding” page allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet. Click “Forwarding” icon, the screen is displayed. Figure 3 - [...]

  • Page 36

    Prestige 964 Cable Router 3 - 10 Web Based Management 3.3.6 Web Management – Advanced: Port Triggers This “ Port Triggers ” function allows configuration of dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi - directional traffic to function properly. Applications s[...]

  • Page 37

    Prestige 964 Cable Router Troubleshooting 4 - 1 Chapter 4 Troubleshooting This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose. 4.1 Problems with Cable Connection Table 4 - 1 Troubleshooting Cable Connection PROBLEM CORRECTIVE AC[...]

  • Page 38

    Prestige 964 Cable Router 4 - 2 Troubleshooting All of the LEDs look right, but I still cannot access the Internet. If the LEDs are right, then your cable router is operating properly. Try shutting down, powering off your computer and then turning it o n again. This will cause your computer to re - establish communications. Check your TCP/IP parame[...]

  • Page 39

    Prestige 964 Cable Router Hardware Specifications A Appendix A Hardware Specifications Power Specification I/P: AC 110/220, 50/60Hz; O/P: DC 9V Operation Temperature 0º C ~ 40º C Cable Specification for WAN/Internet Female “F” Type RF Connector Ethernet Specification for LAN 10/100 Mbit Half / Full Auto - negotiation and Auto MDI/MDI - X USB [...]

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    Prestige 964 Cable Router Safety Instruction s C Appendix B Important Safety Instructions The following safety instructions apply to th e Prestige: Be sure to read and follow all warning notices and instructions. The maximum recommended ambient temperature for the Prestige is 40º(104º). Care must be taken to allow sufficient air circulation or sp[...]

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    Prestige 964 Cable Router Glossary E Glossary of T erms 10BaseT The 10 - Mbps bas eband Ethernet specification that uses two pairs of twisted - pair cabling (Category 3 or 5): one pair for transmitting data and the other for receiving data. ARP Address Resolution Protocol is a protocol for mapping an Internet Protocol address (IP address ) to a phy[...]

  • Page 44

    Prestige 944S Cable Sharing Gateway with 4 - port Switch F Glossary Cip her Text Text that has been scrambled or encrypted so that it cannot be read without deciphering it. See Encryption Client A software program that is used to contact and obtain data from a Server software program on another computer. Each C lient program is designed to work wit[...]

  • Page 45

    Prestige 964 Cable Router Glossary G log on. DHCP centralizes IP address management on central computers that run the DHCP server program. DHCP leases addresses for a period of time which means that addresses are made available to assign to other systems. Digital Signature Digital code that authenticates whomever signed the document or software. So[...]

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    Prestige 944S Cable Sharing Gateway with 4 - port Switch H Glossary Flash memory The nonvolat ile storage that can be electrically erased and reprogrammed so that data can be stored, booted, and rewritten as necessary. FTP File Transfer Protocol is an Internet file transfer service that operates on the Internet and over TCP/IP netwo rks. FTP is bas[...]

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    Prestige 964 Cable Router Glossary I and that evolved from the ARPANET of the late 60’s and early 70’s. The Internet now (July 1995) connects roughly 60,000 independent networks into a vast global internet Internet Worm See Worm. Intranet A private network inside a company or organization that uses the same kinds of software that you would find[...]

  • Page 48

    Prestige 944S Cable Sharing Gateway with 4 - port Switch J Glossary NetBIOS Network Basic Input / Output System. NetBIOS is an extension of the DOS BIOS that enables a PC to connect to and commu nicate with a LAN. Network Any time you connect 2 or more computers together so that they can share resources, you have a computer network. Connect 2 or mo[...]

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    Prestige 964 Cable Router Glossary K Por t (H/W) An interface on a computer for connecting peripherals or devices to the computer. A printer port, for example, is an interface that is designed to have a printer connected to it. Ports can be defined by specific hardware (such as a keyboard port) o r through software. POTS Plain Old Telephone Service[...]

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    Prestige 944S Cable Sharing Gateway with 4 - port Switch L Glossary becomes the standard and no further comments or changes are permitted. Change can occur, however, through subseque nt RFCs. RIP Routing Information Protocol is an interior or intra - domain routing protocol that uses the distance - vector routing algorithms. RIP is used on the Inte[...]

  • Page 51

    Prestige 964 Cable Router Glossary M Ethernet cable example, a data terminal equipment (DTE) device and a data communicat ions equipment (DCE) device. A straight through Ethernet cable is the most common cable used. SUA Single User Account – The Prestige's SUA (Single User Account) feature allows multiple user Internet access for the cost of[...]

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    Prestige 944S Cable Sharing Gateway with 4 - port Switch N Glossary Just about any long - distance communication medium can serve as a WAN link, including switched and permanent telephone circuits, terrestrial radio systems, and satellite systems. War Dialer A program that automatically dial s phone numbers looking for computers on the other end. T[...]

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    Prestige 964 Cable Router Index O Index ARP , 1 - 3 BackOrifice , E Bridge, 1 - 1 Broadband Ac cess Security Gateway, xii Brute Force Hacking , E Cable Router Initialization , 2 - 5 CATV Coaxial Cable Connection , 2 - 5 Data Over Cable Service Interface Specification, 1 - 1 DHCP (Dynamic Host Configuration Protocol) , 1 - 3 DOCSIS, 1 - 1 , 1 - 3 Do[...]