Zoom X6v VoIP manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Zoom X6v VoIP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Zoom X6v VoIP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Zoom X6v VoIP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Zoom X6v VoIP should contain:
- informations concerning technical data of Zoom X6v VoIP
- name of the manufacturer and a year of construction of the Zoom X6v VoIP item
- rules of operation, control and maintenance of the Zoom X6v VoIP item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Zoom X6v VoIP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Zoom X6v VoIP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Zoom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Zoom X6v VoIP.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Zoom X6v VoIP item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    X6v VoIP Features TECHNICAL REFERENCE[...]

  • Page 2

    [...]

  • Page 3

    Contents 1 INTRODUCTION .....................................................................................................................................................5 U SING THE C ONFIGURATION M ANAGER ................................................................................................................... 5 D OWNLOADING C ON FIGU[...]

  • Page 4

    CODEC C ONFIGURATION ............................................................................................................................... ........31 CODEC C OMMAND S TRINGS ............................................................................................................................... .. 33 O THER P ARAMETERS .............[...]

  • Page 5

    1 Introduction This document describes t he ADSL X6v modem's VoIP features. It provides information about the VoIP configuration parameters and explain s how to view and modify them using the Configuration Manager interface or by downloading configuratio n file s via the VoIP Subsystem's update mechanism. Using the Configuration Manager T[...]

  • Page 6

    Downloading Configuration Files Configuration files are prep ared and stored on the serv ice provider’s update se rver. At power up, reboot, or configurable periodic int ervals, the VoIP Subs ystem can contact an update server. When it contact s the update server, the VoIP Subsystem provides uni que identificatio n. The update server then chec ks[...]

  • Page 7

    2 Changing Configuration Parameters As administrator ( admin ), you can view and modify the VoIP conf iguration parameter value s described in this Technical Reference a nd set user access privileges for each parameter. Se e Chapters 3 through 10 for a description of the available menus and configu rable parameters. Setting User Access Privileges W[...]

  • Page 8

    3 System Parameters You can use the VoIP -> Advanced VoIP Setup -> VoIP System menu to config ure overall system settings. The menu items include: • VoIP System Identification • Date/Time • VoIP Subsystem Network Configuration • Static IP/DNS Configuration • HTTP / Telnet / FTP Server • STUN Settings • Firmware and Configuration[...]

  • Page 9

    Parameter Description Default NTP IP Address Fully qualified domain name (FQDN) (including an optional p ort number) for the NTP/SNTP timeserver server time-a.nist.gov Note : When the date and time are set in dependently of NTP (that is, if a timeserver is unavailable or the use of a timeserver is disabled), adj ustments must be made to a time at l[...]

  • Page 10

    Note : You must change the VoIP Subsystem IP/DNS conf ig uration settings first to the new subnet if you change the LAN subnet of your X6v. HTTP / T elnet / FTP Server Parameter Description Default HTTP Server Access Enable Enable or disable access to Configuration Manager Enabled HTTP Server Port Assigned port numbe r for HTTP server 8080 Telnet S[...]

  • Page 11

    Parameter Description Default Configuration Upda te Periodic Delay(s) Periodic delay between co nfiguration update checks (in second s - limit 4,294,967,296) 76400 Configuration Upda te Random Delay(s) Uniform random delay applied when contact with the update server fails 240 Configuration Upda te Error Retry Delay(s) Fixed delay applied when the c[...]

  • Page 12

    Parameter Description Default Debug Level SIP S ession I nitiation P rotocol debug 0 Debug Level Net Network debug 0 Debug Level PMP P ort M apping P rotocol d ebug 0 12 X 6v VoIP Featu res Technical Reference[...]

  • Page 13

    4 VoIP Accounts You can use the VoIP > Advanced VoIP Se tup > VoIP Accounts menu to configure user accou nts for up to four providers. The menu items include: • My VoIP Account • Accounts 2, 3, and 4 Logging in to the Configuration Manager To access the VoIP menus, you must log in to the Configuration Manager . Type http://192.168.0.1 in [...]

  • Page 14

    The VoIP Express Setup page is affected by settings on the My VoIP Account page. Six parameters on this page are drawn from the My VoIP Account page, Turn My VoIP Service (On/Off), and the five parameters beginning My … . The user is granted the same a ccess to these parameters throu gh the Express page as through the My VoIP Account page. (The V[...]

  • Page 15

    Parameter Description Default Auth Domain Specifies the authentication domain name corresponding to the Authentication User Name. This field must match the authentication realm URL assigned by the service provider. It must NOT be translated into any dotted-decimal addre ss equivalent. For many service providers, this can be left blank as SIP messag[...]

  • Page 16

    Parameter Description Default Dial Prefix Contains the dial string pat tern matching used to distinguish and route calls to a VoIP service provider. The default for My VoIP Account is null (that is, all calls are routed via this account, unless prece ded by a prefix defined for accounts two through four). Accounts 2 through 4 can b e configured wit[...]

  • Page 17

    Parameter Description Default My Caller ID When I Call Someone Holds the number that can be displayed at the receiving party’s phone when the user makes a call from the VoIP Subsystem to another SIP phone. When the user makes a call from the VoIP Subsystem that terminates on the PSTN, this name will generally not display on the receiving party’[...]

  • Page 18

    Parameter Description Default ReReg Interval (s) Sets the default registration update period in seconds. Once the peri od has expired, the VoIP Subsystem must re-register to prevent service interruption. 120 Subscribe Domain Fully qualified domain name (with optional port number) for the SIP registration server. (Format: FQDN) ReSub Interval (s) Re[...]

  • Page 19

    5 VoIP Parameters You can use the VoIP > Advanced VoIP Se tup > VoIP Parameters menu to configure variou s common aspects of the VoIP Subsystem device. The menu items inclu de: • Audio Settings • RTP Protocol Parameters • SDP Protocol Parameters • SDP Audio Codec Names Audio Settings Parameter Description Default Preferred Codecs Lets[...]

  • Page 20

    RTP Protocol P arameters Parameter Description Default Base RTP port (1024-65535) The minimum IP port number for RTP traffic. Can be used in conjunction with firewall mappings. 1234 Maximum RTP port (1024-65535) The maximum IP port number for RTP traffic. 1253 RTP Public External IP Address Forces a specific external IP address as the source addres[...]

  • Page 21

    6 SIP Parameters You can use the VoIP > Advanced VoIP Setup > SIP Parameters menu to config ure particular aspects of the S ession I nitiation P rotocol ( SIP ) implem entation. The menu items include: • SIP Protocol Parameters • SIP Response Codes • SIP Distinctive Ring Names • SIP Protocol Timers SIP Protocol P arameters Parameter D[...]

  • Page 22

    Parameter Description Default NAT Keep Alive Enable Send periodic SIP messages to ke ep port mapping active Enabled NAT Keep Alive Interval (s) Periodic interval for SIP keep alive messages (in seconds) 15 NAT Keep Alive Domain Na me Fully qualified domain name (includin g an optional port number) for the destination of SIP keep alive message (send[...]

  • Page 23

    SIP Protocol Timers Parameter Description Default SIP Timer INVITE Expires (s) The time (in seconds) after whi ch an INVITE request expires. 180 SIP Timer Re -INVITE Expires (s) The time (in seconds) after which a retransmitted INVITE request expires. 180 SIP Timer Registration Min (s) The minimum Registration Period (in seconds). 1 SIP Timer Regis[...]

  • Page 24

    7 Regionalization You can use the VoIP > Advanced VoIP Se tup > Regionalization menu to configure the VoIP Subsystem for local operating conventions. The menu option s include: • Call Progress Tones • Standard Ringing Patterns • Distinctive Ringing Patterns • Distinctive Call Waiting Patterns • Voice and Tone Parameters • SLAC Con[...]

  • Page 25

    A negative dBm level can be offset by ipbx_tone_gain . Allowed values for freq are from 0 to 3000Hz. Allowed values for db levels are from –1 to –40 dB. tone_on_timeX and tone_off _timeX are interleaved Tone On and Tone Off durations in msec. A value of zero for a Tone On time indicates a continuous tone. A value of ze ro for a Tone Off time pr[...]

  • Page 26

    Parameter Description Default (North America) Station Call Waiting Tone Default Call waiting pattern for station to station calls. Applies to multi-port units only. 1 2 0 440 -16 300 9700 Call Holding Tone Reminder tone that a call is on hold 1 4 0 1200 -16 100 200 100 - 1 Call Disconnect Tone Played when a call on hold has disconnected 1 4 0 350 -[...]

  • Page 27

    Standard Ringing P atterns Ring patterns are specified by a list of values indi cating the frequen cy, number of on/off transitions, and Ring On/Ring Off times. The format is: ring_frequency, no_of_times, duratio n, {ring_on_time1, ring_off_time1, ri ng_on_time2, ring_off_time2, …} where: ring_frequency specifies the frequ ency of the ringing ton[...]

  • Page 28

    Distinctiv e Ringing Patter ns Parameters Parameter Description Default (All Regions) Distinctive Ring 1 Specifies the pattern for Ring 1 20 2 0 2000 4000 Distinctive Ring 2 Specifies the pattern for Ring 2 20 4 0 1000 1000 1000 30 00 Distinctive Ring 3 Specifies the pattern for Ring 3 20 6 0 300 200 1000 200 3 00 4000 Distinctive Ring 4 Specifies [...]

  • Page 29

    V oice and T one P arameters The parameters in the followin g sections control the connection to the local ph one (FXS) port on the VoIP Subsystem. This includes control of both the Subscriber Line Interface Circuit (SLIC) and S ubscribe r L ine A udio C ircuit ( SLAC ) that together make up the FXS port. Voice, Tone and DTMF Parameters The followi[...]

  • Page 30

    SLAC Configuration Parameters Parameter Description Default Port Impedance (See the Values for Port Impedance table.) Synthetic impedance matching net work control for a choice of one of 10 common world-wide configurations Varies by region Port RX Gain (GR) (-12 to 6dB) SLAC receive gain in dB units -1 Port TX Gain (GX) (+12 to 6dB) SLAC transmit g[...]

  • Page 31

    Index Default Country 4 270 + 750 || 150 nF Sweden/CTR21 5 220 + 820 || 120 nF Germany/Austria/Australia/New Zealand #1 6 220 + 820 || 115 nF Bulgaria/South Africa/Slovakia 7 370 + 620 || 310 nF UK #1/India/New Zealand #2 8 200 + 680 || 100 nF China 9 800 || 50 nF SLAC Command Strings The SLAC initialization command s provide a method to set up the[...]

  • Page 32

    Parameter Description Default Caller ID Type 1 Mode Caller ID type 1 (on-hoo k) mode (None, Belcore MDMF, Belcore SDMF, ETSI WINK, ETSI RING, DTMF) Belcore MDMF Caller ID Type 2 Mode Caller ID type 2 (off-hoo k) mode (None, Belcore MDMF, Belcore SDMF, ETSI WINK, ETSI RING, DTMF) Belcore MDMF Message Waiting Mode Message waiting mode (None, Belcore [...]

  • Page 33

    CODEC Command Strings The CODEC initialization commands pro vide a method to set up the device for unusual conditions. Do not change the default value unless the factory has in structed you to do so. Parameter Description Default Initialization Commands Specifies device setup for unusual conditions. 100 Other P arameters Parameter Description Defau[...]

  • Page 34

    8 Subscription Services You can use the VoIP > Advanced VoIP Se tup > Subscription Services menu to config ure the VoIP Subsystem for the specific advanced service s permitted and/or supporte d. The menu items include: • Subscription Service Settings • Dialing Parameters • VoIP and PSTN Dial Patterns Subscription Service Settings Parame[...]

  • Page 35

    Parameter Description Default Distinctive Ring Enables customer use of d istinctive ring service Enabled Disturb Accept Enable s customer use of do not disturb accept service Enabled Blocked Number Enables customer use of b locked number service Enabled Outgoing Block Enables outgoing blocked numbe r Enabled Forward Last Call Enables customer u se [...]

  • Page 36

    Dialing P arameters Parameter Description Default Mode Mode allows selection of treatment of * and # as the leading digit of a dial string. These characters may be processed locally, or they may be passed through to the service provider. If there is a requirement that the service provider process comm ands that start with # , or for sequences s uch[...]

  • Page 37

    Parameter Description Default Configure PSTN Dial Pattern (See VoIP and PSTN Dial Patterns , below.) Used to configure how the VoIP Subsystem handles PSTN dial strings. Hot Line Dialing If enabled, the VoIP Subsystem automatically dials the hot/warm dial string as soon as the telephone receiver is picked up. Disabled Warm Line Dialing If enabled, w[...]

  • Page 38

    You can use the dial patterns to change whi ch calls are sent via VoIP, and which are sent to the PSTN. For example, you might want to send all local call s via the PSTN, beca use these might be free on your PSTN line. You might also want to tailor the dial patterns to precisely reflect the format of telephone num bers in your location. For example[...]

  • Page 39

    Parameter Description t Set digit timeout to default for current pattern. - (dash) Human-readable spaci ng which is ignored. (space) Human-readable spaci ng which is ignored. Notes: Interdigit timeout, or pause : By default, the device allows five (5) se conds between dialed digits. To cha nge this default, you must insert the p parameter before th[...]

  • Page 40

    #[1-9]e#r5xp3r*x is a string that is identical to the previous two, except for the first digit. This strin g supports cases where service provid ers use strings that start with # for various spe cial features or control purposes. This string is forwa rded to t he service provider only if the mode is set to Passthrough . 1010Se#p2r*x is a string inc[...]

  • Page 41

    . 976 numbers in the US are premium-rate local numbers that may i ncur high per-minute charges. 1800r7x Recognize a 1800XXXXXXX number This tells the system to look at the first four digits of the entered number, and if they match 1800 to dial using 1800 plus the remaining seve n digits. <:> If you want to set up a dial pattern that allows t [...]

  • Page 42

    Bridging from PSTN to V oIP Parameter Description Default Bridge From PSTN to VoIP Enable or disable the bridge Disabled Auto Answer PSTN (FXO) Calls Enable or disable auto-answer PSTN call s Disabled FXO Port Accept Anonymous Calls Enable or disable anonymous call acceptance on FXO port Disabled FXO Port Only Accept Calls wi th Caller ID Enable or[...]

  • Page 43

    Emergency Services and eServices Events The emergency service s numbers follow the same rules as those defined for th e pattern matching strings in Dialing Parameters on page 36 . The VoIP Subsystem allows flexible treatment of em ergency numbers. They ca n be sent either via the Internet or over the PSTN. When you are connec ted to a SUBSCRIPTION [...]

  • Page 44

    9 User Configuration You can use the VoIP > Advanced VoIP Se ttings > User Configuration menu to configure the VoIP Subsystem's user-specific settings. The menu items include: • Speed Dials • Call Forwarding • Ringing Based on Caller ID • Do Not Disturb • Incoming Call Blocking • Call Waiting/Caller ID • Timers Speed Dials [...]

  • Page 45

    Parameter Description Default Call Forward Priority Enables or disables priority call forwa rd Disabled Call Forward Always Number Specifies the call forward destination Call Forward on Busy Number Specifie s the call forward destination when the line is busy Call Forward on No Ans Number Specifies the call forward destination when the line is not [...]

  • Page 46

    Parameter Description Default Block Listed Outgoi ng Calls Enables or disables the blocking of outgoing calls from specific numbers in the Blocked Call List Disabled Blocked Call List – 01 to 30 numbers Specifies the list of outgoing numbers Call W aiting/Caller ID Availability of these features depend s on whether they are supported by your Vo I[...]

  • Page 47

    Parameter Description Default Interdigit (10 ms) Specifies the amount of time the VoIP Subsystem waits after the dial string has matched a dial pattern. After this amount of time, the VoIP Subsystem will go ahead and dial that number. (The range is 0 to 65535 in units of 10 ms) 500 (5 s) Dialing (10 ms) Specifies the amount of time between digits b[...]

  • Page 48

    Parameter Description Default Timeout Disconnec t (10 ms) The range is 0 to 65535 in units of 10 ms 85 (850 ms) Timeout Warning (10 s) When the telephone is off hook for too long, the alert tone is sent to the phone. The amount of time for the alert tone is specified by the alert duration. (The rang e is 0 to 65535 s) 1 (10 s) Timeout Hold ( 10 ms)[...]

  • Page 49

    10 Feature Codes Feature codes are used to acce ss advanced Cl ass 5 t elephony features. You can use the VoIP -> Advanced VoIP Settings -> Feature Codes m enu to configure the parameters. The menu includ es: • Feature Code Assignment s (*55 – *99) Feature Code Assignments (*55 – *99) The IPBX calling features are assigned the ranges *5[...]

  • Page 50

    Parameter Description Default Do Not Disturb Enable Enter do not disturb state *78 Do Not Disturb Disable Exit do no disturb state *79 Blocked Number Disable Cancel call lock - remove optional number from blocked call list, or disable call blocking *80 Distinctive Ring Disable Disable distinctive ringing *81 Caller ID Outbound Enable Unblock caller[...]

  • Page 51

    NO TICE This document contains propr ietary information protecte d by copyright, and this Manual a nd all the accompanying hardware, software, and documentation ar e copyrighted. No part of this document may be photocopied or reproduce d by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will [...]