Zoom X4 manual

USER’S MANUAL ADSL Modem X4[...]

NOTICE NOTICE NOTICE NOTICE This doc ument c ontai ns pro prieta ry inf ormation prote cted by copy right, and this M anual an d all th e ac company ing h ardware , softw are, and documenta tion a re copy righte d. No par t of this doc ument may be photocopied or reproduced by mechanical , electronic , or othe r means in any fo rm. The manufa ct ur[...]

Contents 1: INSTALLATION INSTR UCTIONS .................................. 4 1.1 I MPORTANT ! B EFORE YOU B EGIN .......................................... 4 1.2 P ACKAGE C ON TENTS .......................................................... 5 1.3 Q UICK S TART I NSTRUCTION S ............................................... 6 1.4 I F Y OU N EED H ELP [...]

4 X4 ADS L Modem User ’s Manu al 1 Installation Instructions 1.1 Important! Before you Begin Before installing your X4 ADSL modem, you mus t have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. They will arrange to have DSL enabled, and provide you with a Use r Name and Password (if require[...]

Chapter 1: Ins tallation Inst ru ctions 5 Service P rovider VPI VCI Protocol ( Encapsul ation) France (1) 8 35 PPPoA LLCSNAP (RFC 2364) France (2) 8 67 PPPoA (RFC 2516) or PPPoE (RFC 2364) Portugal 0 35 PPPoE LLCSNAP (RFC 2516) Spain— W ana doo 8 32 Routed IP ov er ATM LLCSNAP (RFC 1483) Spain—Telefoni ca 8 32 PPPoE LLCSNAP (RFC 25 16) Spain—[...]

6 X4 ADS L Modem User ’s Manu al You Will Also Need • A Macintosh, Linux, or Wi ndows 95/98/98SE/2000/NT/Me/XP computer equi pped with a Network Inte rface Card (NIC ) or a Win dows 98/98SE/2000/Me/XP compu ter equipped with a USB port. • A telephone wall jack to plug the X4 unit into. The associated phone line must be DSL enabled. 1.3 Quick [...]

Chapter 1: Ins tallation Inst ru ctions 7 b b b b Click the ADSL Modem I nstallation Wizar d button, and then click the Ethernet option. The softw are installation proceeds automatically. c c c c When the process is complete, you will be pr ompted to click Finish . Your com puter will shut down so you can connect the hardware. 2 2 2 2 All hardware [...]

8 X4 ADS L Modem User ’s Manu al (For reference, we have included a table that defines these back panel ports, or jacks; see page 39.) a a a a Plug one end of the included power adapter into the unit’s PWR jack and the o ther end into a power strip or wall receptacle. b b b b Turn the unit on by p ushing the ON/ OFF toggle switch. The PWR light[...]

Chapter 1: Ins tallation Inst ru ctions 9 To Connect via the U SB Option 1 1 1 1 You must ins tall the requis ite USB so ftware on your Windows comp uter befo re connectin g the hardware . a a a a Insert the supplied CD-ROM into your computer. The CD starts automatically and the Main Menu opens: ( Note: I f the CD doe s not sta rt automatica lly, f[...]

10 X4 ADS L Modem User ’s Manu al b b b b Turn the unit on by p ushing the ON/ OFF toggle switch. The PWR light on the unit’s front panel tu rns on. c c c c Plug one end of the supplied phone cord in to the unit’s ADSL jack and the other end into the ADSL wall jack. d d d d Plug one end of the USB cable into the modem’s USB jack and plug th[...]

Chapter 1: Ins tallation Inst ru ctions 11 Note: If your web browser doesn’t open pro perly, it may be that your Inte rnet settings nee d adjustment. Turn to page 41 for inst ructions. Note: This User Name and Network Password are di fferent from the ones that your service provider gave you. They provide an added level of security that protects y[...]

12 X4 ADS L Modem User ’s Manu al 2 2 2 2 The Basic Se tup page displays. You are now communicating with your X4. This page provi des details about yo ur Interne t connection and includes information that the X4 uses to automatically connect to your s ervice provider. a a a a Check that the VPI , VCI, and Encapsulation settings match those suppli[...]

Chapter 1: Ins tallation Inst ru ctions 13 IMPORTANT: Every time you make changes to the Basic Set up page, you must click the Save Changes button and then the Write Setti ngs to Flas h and Reboo t button. A Confirm page display s; click the butto n to complete the process. If not, any changes will be lost when you navigate to another page. Using P[...]

14 X4 ADS L Modem User ’s Manu al The remainder of thi s manual contains infor mation intended for those users looking fo r expanded capabilities or for future reference—for example, t here are chapters on Advanced Setup Options and Sy stem A dminist ration . Refer to the Table of Contents for guidance. 1.4 If Y ou Need Help • If you have har[...]

Chapter 2 : Adv anced S etup Options 15 2 Advanced Setup Options In addition to its basic setup options, the X4 unit includes options for specialized, or advanced, setti ngs. If you are like most users, you will not need these options. The X4 is designed so that the basic setup settings are suffici ent for most users. This chap ter is a pplicab le [...]

16 X4 ADS L Modem User ’s Manu al IMPORTANT: Every time you make changes to an Advanced Setup page, you must click the Save Changes bu tton and then the Write Settings to Flash and Reboot button. A Co nfirm page displays; click the button to co mplete the p rocess. If no t, any changes will be lost when you navigate to another page. 2.2 WAN Setti[...]

Chapter 2 : Adv anced S etup Options 17[...]

18 X4 ADS L Modem User ’s Manu al Permane nt VC (Vir tua l Cir c uit) Se ttings Your service provider will supply the Pe rmanent Virtual Circuit (PVC) setting for your basic Int ernet connection. You can define additional PVCs for service s such as telephony or to connect to a managed Virtual Private Network (VPN ) if available in your area. Cons[...]

Chapter 2 : Adv anced S etup Options 19 Encapsulation The Encaps ulation Mod e is related to the VPI and VCI numbe rs, which are specified by your s ervice provider (see Pe rmane nt VC Settings , page 18). Mode Supplied by your servi ce provider (r eference table appears o n page 5) . Bridge Your Bridge choices are related to the Encapsula tion Mod[...]

20 X4 ADS L Modem User ’s Manu al User Name Supplied by your serv ice prov ider. Password Suppli ed by y our service pr ovider. Service Name Optional; s upplied by your serv ice provide r. Disconnect Time ADSL connec tion w ill be droppe d after the ADSL line is idle for a certain a mount of ti me (measured in se conds). S elect 0 to ensure that [...]

Chapter 2 : Adv anced S etup Options 21 IP Address X4’s IP addr ess. Default is 10.0 .0.2. Subnet Mask X4’s sub net ma sk addre ss. Defa ult is 255.255.255.0. DHCP Server Enabled by de fault. DHCP Address Pool Selection The DHCP Address Pool is based on the X4’s IP addr ess plus 12 IP addr esses; for ex., the X 4’s default IP address i s 10[...]

22 X4 ADS L Modem User ’s Manu al 2.4 NA T Firewall The X4’s built-in NAT (Network Address Trans lation) firewall provides a good, but not perfect, level of protection from unauthorized access. NAT keeps private a network’s internal IP addresses and p resents to the Inter net a set of pu blic IP addresses. NAT’s more robust counterpart, NAP[...]

Chapter 2 : Adv anced S etup Options 23 2.5 Virtual Server To use certain special applications—s ome Internet games, videoconferencing, and Internet telep hony, for example—you may have to use nonstandard p orts. A port i s an endpoint to a logical connection. The port number identifies the logical channel being used—for instance, port 21 is [...]

24 X4 ADS L Modem User ’s Manu al ID The ID numb er is a conv enient w ay to refer to a particul ar computer. Public Port Outbound port . Private Port Inbound port. Port Type Default is TCP. UD P is optiona l. Host IP Address IP address fro m the LAN side of t h e computer. An example will help to illustrate how to set up a virtual server. If you[...]

Chapter 2 : Adv anced S etup Options 25 IP address 10.0.0.15 Subnet mask 255.255.255.0 Default gate way (X4’s LA N IP address) 10.0.0.2 Preferred DNS ser ver 10.0.0.2 Note: These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or X P ; if you are using Windows 98 or Me, yours may differ slig htly. If you are using [...]

26 X4 ADS L Modem User ’s Manu al 2.6 DMZ In certain instances, you may want to give one computer on your LAN unre strict ed Internet access. For example, you may want to use an application such as NetMeeting that uses dynamic ports. Or you may want to use the computer to play games over the Int ernet, and you want others to be able to initiate g[...]

Chapter 2 : Adv anced S etup Options 27 To set thi s static IP address, go to Start | Setti ngs | Netw ork and Dial-up C onnections . Right-click Loca l Area Connection and select Properties . Click the Install button. Select the Internet Protocol TCP/I P option and click Properties . Click the radio butt ons Use the following IP address and Use th[...]

28 X4 ADS L Modem User ’s Manu al 4 4 4 4 Return to t he DMZ page. Type the static IP address 10.0.0.15 in the DMZ Host IP Address field Click Save Changes and then click Write Settings to Flash and Reboot . 2.7 DNS Typically, you should not need or want to change your DNS settings. Should your service provider instruct you to make changes, howev[...]

Chapter 2 : Adv anced S etup Options 29 • From the dropdown list, select the o ption you want using the table above for reference. • If your provider instructed you to select Use User- Configured D NS Servers O nly or A uto Di scov er y + U ser Configure d , in the User Configuratio n field you need to type in the preferr ed and alternate DNS s[...]

30 X4 ADS L Modem User ’s Manu al 2.9 Miscellaneous From the Advanced Se tup page, click the Miscellaneous Configura tion button. This page allows you to change your X4 configuration and set up an IGMP proxy, for example, or enable the X4’s PPP Half Bridge feature, for example.[...]

Chapter 2 : Adv anced S etup Options 31 WAN side HTTP serv er Disabled by default. HTTP server port Port number w ith Web acces s; for ex ., if you change it to 100 1, the HT TP server address on th e LAN sid e would be http://10.0. 0.2:1001. DHCP Rela y D isabled by default. E nabling thi s featur e forces all local PCs’ DHCP requests to be forw[...]

32 X4 ADS L Modem User ’s Manu al 3 System Administration Using a computer attached to the X4 and a Web-based browser such as Netscape Communicator or Internet Explorer, you can administer your X4 unit and monitor your ADSL connection. Remember Remember Remember Remember: If you are using an access point or a network hub, you can administer your [...]

Chapter 3 : Sy stem Adm inistra tion 33 3.2 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at t he top of the X4’s main interface page. From here, you can verify whether your ADSL connection is active or not ( ADSL Line State Sta tus will read SHOWTIM E ). You can also monitor related AD[...]

34 X4 ADS L Modem User ’s Manu al Under Status , you will see WAN Status , ATM Statu s , PPP Status , TCP Status , and MAC Table Sta t us button s. Clicking any of these buttons displays pertinent information. Not e: You can’t make changes to the ATM or TCP Status pages; you can make changes to the PPP and WAN Status pages. If your provider is [...]

Chapter 3 : Sy stem Adm inistra tion 35 3.3 P erfor ming System A dmin istration Ta s k s To change system administration-type settings, click the Advanced Setup icon at the top of the mai n user interface page. Unde r the Adminis tratio n heading, you will see items such as Admin Password and System Log . For example, you can • Change the Adm in[...]

36 X4 ADS L Modem User ’s Manu al 3.4 Re setting the Unit to Its Default Settings If you have changed the system settings on your X4 unit and want to restore them to the factory default settings, you can do so in one of two ways: You can perform a software reset or a “ha rd” reset. Note: The unit’s default IP addre ss is h ttp://10.0.0.2 . [...]

Chapter 3 : Sy stem Adm inistra tion 37 3.5 Updating the Unit ’s Firmware To upgrade the X4’s firmwar e, click the Advanced Setup icon at the top of the main interface page and then follow th ese steps. 1 1 1 1 You must first download the upgrade (for example, from our web site or a floppy disk). Save it under some filename. 2 2 2 2 Click the F[...]

38 X4 ADS L Modem User ’s Manu al 4 Removing the X4 Modem If you ever want to remove your ADSL modem—for in stance, if you move your computer to a location without ADSL servic e— you should remove the software before disconnecting the hard ware. Fo llow th e steps belo w. 1 1 1 1 From the desktop, select Start | Prog rams | Z oom ADSL Modem |[...]

App end ix A: Fron t a nd Back Panel Info r matio n 39 Appendix A Front and Back Panel Information Back Panel The back panel of your uni t looks like this. The table below defines the purpose of t hese ports, or jacks. Port Descript ion PWR Port to connec t the unit to the power adapter . ON/OFF T oggle switch to turn the unit on or off. USB Port t[...]

40 X4 ADS L Modem User ’s Manu al The table below defines these front panel lights and h ow to interpret the m. Light Description LAN Light s w hen LAN connect ion is active. RXD Blinks when u nit is tr ansmitting or rece iving data. LINK Blinks when u nit is perfor ming its startup s equence; s tays on solid w hen unit is c onnected to the ADSL [...]

Append ix B: Configu ring Your Brow s er 41 Appendix B Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet . This Appen dix describ es ho w to conf igure some of th e most common Internet browsers. If you are using another browser, please consult the [...]

42 X4 ADS L Modem User ’s Manu al 5 5 5 5 You will see the following dialog box. Make sure that I wa nt to set up my Internet c onnectio n manuall y, or I want to connect throu gh a local area ne twork (LA N) is selected, and click OK . 6 6 6 6 When the next dialog box appears, change the selection to I connect throu gh a local area ne twork (LA [...]

Append ix B: Configu ring Your Brow s er 43 7 7 7 7 A dialog box describing your LAN Internet con figuration displays. Uncheck the box Automatic discovery of proxy server and click Next . 8 8 8 8 You will be prompted whethe r you want to set up an email account. Check No and click Next . 9 9 9 9 When the process is complete, when you will be p romp[...]

44 X4 ADS L Modem User ’s Manu al Netscape Nav igator 1 1 1 1 On the desktop, click the Ne tsca pe Nav iga tor icon, and then from the Edit menu, select Preferences . 2 2 2 2 In the Preferences dialog box, click the A dvanced option, and then click Proxi es .[...]

Append ix B: Configu ring Your Brow s er 45 3 3 3 3 Select the option Direct connection to the Inte rnet and click OK .[...]

46 X4 ADS L Modem User ’s Manu al Appendix C Windows 95, Macintosh, and Linux Users: Configuring Your TCP/IP Settings If you are using the Windows 95 or Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’s network, or TCP/ IP, setti ngs are configured correctly. Ot herwise , you will n ot be ab [...]

Appendix C: Windows 95, Ma cint osh, and Linux User s 47 Click the Configura tion tab. You will see a list of installed network components. I f you see a line that includes TCP/IP , skip to Step 5. If you don’t see the line, continue with Step 2. 2 If you don’t see TCP/IP listed, click the Add b utton to di splay the Select Netw ork Com ponent [...]

48 X4 ADS L Modem User ’s Manu al Then click the DNS configuration tab, enter the DNS server information, and click OK . 6 You will see the Netwo rk dialog box again. Click OK to enable your settings. If prompted to do so, insert your Windows 95 CD-ROM and click OK . Macintosh TCP/IP Set tings Depending on your Mac OS, the directions to configure[...]

Appendix C: Windows 95, Ma cint osh, and Linux User s 49 3 3 3 3 In the Co nfiguratio ns dialog box, click D uplicate . 4 4 4 4 The Duplica t e Configura tion dialog box appears. Type a name, such as “ Zoom ADSL Mode m ,” and click OK . 5 5 5 5 The Config urations dialog b ox appears again. Highlight your new configuration—in our example, Zoo[...]

50 X4 ADS L Modem User ’s Manu al 7 7 7 7 Close the TCP/IP dialog box. You will be asked if you want to save the change s. Click Save . For Mac OS X For Mac OS X For Mac OS X For Mac OS X 1 1 1 1 From the Dock , choose System Preferences and then Netwo rk . The Network pane appears. 2 2 2 2 From the Location : drop-down list box, select New Locat[...]

Appendix C: Windows 95, Ma cint osh, and Linux User s 51 5 5 5 5 Click Save and close the Network pane. Linux TCP/IP Set tings The instructions for setting up boot-time DHC P vary dramatically by distribution, so you may want to refer to your particular version’s docu mentation. Note: If you have other network cards in stalled, you will need to p[...]

52 X4 ADS L Modem User ’s Manu al BROADCAST=172.16.31.255 IPADDR=172.16.16.55 NETMASK=255.25.240.0 NETWORK=172.16.16.0 Note: If your computer won’t always be on a network with working DNS at boo t-time, se t ONBOO T=no. If yo u don’t, RedHat 6.2 (and po ssibly other versions) might hang. To activate the card by hand when you have attached you[...]

Appendix D : Troubl eshooting 53 Appendix D Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. Y ou should also refer to the Frequentl y Asked Question[...]

54 X4 ADS L Modem User ’s Manu al PROBLEM : Why do I hear static or noise when I’m using my telephone? SOLUT ION: If that phone d oes not have its own filter, you may hear static or high-pitched noise if you mak e a phone call while your AD S L modem is on. A filter als o prevents a phone fr o m interfering with, o r dro pping, your D SL conn e[...]

Appendix E: Re gulatory Information 55 Appendix E Regulatory Information Declaration of C onformity The manufacturer d eclares under sole resp onsibility that this eq u ipment is compliant to Directive 199 9/ 5/EC (R&TTE Directive) via the following : Directive Standard Test Report 73/23/EEC-Low Voltage I E C 60950: 3 rd ed. 1999 electrical saf[...]

3372-A 27263 ©2002[...]