Zebra ZXP S8 manual

P101 1091-001 Rev . B Zebra ® ZXP Series 8 ™ Card Printer User’s Manual Cove r[...]

Copyright Notice © 2010 ZIH Corp. This document contai ns information proprietar y to Zebra T echnologies Corporation. Th is document and th e information con tained within i s Copyrighte d by Zebra T echnol ogies Corporation and may not be duplicated in full or in part by any person without writte n approval from Zebra. While every ef fort has be[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer iii Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Controls, Connectors, and Indicators . . . . . . . . [...]

iv Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Content s 4 • Printer Settings and Adjustment s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 1 Introduction This manual contains installati on and operatio n information for the Zebra ZXP Series 8 Card Printers manufactured by Zebra T echno logies Corporation. The Zebra ZXP Series 8 Card Printers use revers e transfer printing tech nology to create photo- quality and ov er-the-ed ge i[...]

2 Zebra ZXP Series 8 Card Printer P101 1 091-001 Rev . B Introduction Component s Component s Front V iew , Covers Closed Printe r Printer Cover Release Button Single Card Feed Slot Input Hopper Operator Control Panel Output Hopper[...]

Introduction Component s P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 3 Front View , Printer Co ver Open The following fi gure shows co mponents of the pr inter . Output Hopper Input Hopper Operator Control Panel (OCP) Card Cleaning Cartridge Card Cleaning Roller Printhead Print Ribbon Supply (behind card cleaning roller) Print Ribbon T a [...]

4 Zebra ZXP Series 8 Card Printer P101 1 091-001 Rev . B Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Y our printer has an OCP Display and three OCP Butt ons on the front and a power co nnector , power switch, and interface conn ector(s) on the rear panel. OCP Display OCP Buttons Power Switch Power Connecto[...]

Introduction Icons P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 5 Icons Throughout t his manual, di ffe rent icons hi ghlight importa nt information, as follows: Zebra Supplies Genuine Zebra su pplies meet string ent qualit y standards and are recommended for optimal printing qual ity and proper printer performance. The ZXP Ser ies 8 print[...]

6 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 7 2 Installation and Setup General Information This section will guide you throu gh the installati on and setup o f your Card Prin ter . This consists of the followin g procedures, which should be performed in the order presented. • Unpacking the Printer . . . . . . . . . . . . . . . . . . . .[...]

8 Zebra ZXP Series 8 Card Printer P101 1 091-001 Rev . B Inst allation and Setup Unpacking the Printer Unp acking the Printer St e p 1 . Inspect the shipping container to ensure that no damage has occurred during shipment. If an y damage is appa re nt, file a cla im with the shippe r . St e p 2 . Open the shipping cont ainer . St e p 3 . Re move th[...]

Inst allation and Setup Unpacking the Printer P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 9 St e p 5 . Li ft the Printer out of the carton by holding it with both h ands. St e p 6 . Pla ce the Printer in a location that meets the following requirements: • A reasonably dust- an d dirt-f ree environment. • Flat surface at le ast 27 in ([...]

10 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Card Hoppers Inst alling the Card Hoppers Input Hopper The Input Hopper is p ositioned on th e right side of the Print er and holds the c ards to be printed. St e p 1 . Install the Input Hopper by sl iding the ho pper into the receptacle on the right si[...]

Inst allation and Setup Loading Cards P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 1 Loading Cards St e p 1 . Re move the wrapping from the card deck. St e p 2 . Holding the card deck by the sides ( do not touch the print surfaces ), hold it vertically against a flat surface such as a de sktop. If the deck is too thick for your hand to h[...]

12 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Opening the Printer Door Opening the Printer Door St e p 1 . Press th e Door Release but ton on the top of the Printer . St e p 2 . Obse rve that the Door releases and po ps up approximatel y half an inch. St e p 3 . Grasp the Door at the bottom front. St e p 4 . Li f[...]

Inst allation and Setup Installing the Card Cleaning Cartridge P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 13 Inst alling the Card Cleaning Cartridge The Card Cleaning Cartri dge cleans the cards en tering the Printer from the In put Hopper . The Card Cleaning Cartridge consi sts of a Cartridge Frame and an Adhesive Roller , which are pac[...]

14 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Card Cleaning Roller Inst alling the Card Cleaning Roller The Card Cleaning Roller cleans the cards entering the Printer from either the In put Hopper or the Single-Feed Input. St e p 1 . Re move the Card Cleaning Roller from its packaging. T o avoid co[...]

Inst allation and Setup Loading the T r ansfer Film P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 15 Loading the T ransfer Film The ZXP Series 8 printer i s designed to work on ly with Zebra T rue Colours™ i Series™ T ransfer Film for near photogra phic prin t resolution an d over -the-edge printin g. St e p 1 . Locat e the transfer fil[...]

16 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Loading the T ransfer Film St e p 2 . U nroll about one foot from the fu ll roll of transfer fil m (supply spool), a nd wind it (2 wraps) onto the e mpty take-u p spool. St e p 3 . Lo ad transfer fi lm supply spool on to the supply spindles, gr een flange side to the [...]

Inst allation and Setup Loading a Print Ri bbon P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 17 Loading a Print Ribbon The ZXP Series 8 printer i s designed to work on ly with Zebra T rue Colours ® i Series™ Ribbons in ord er to achieve rich, vibrant, image p roduction over the full-color spectru m. St e p 1 . Locat e the print ribbon s[...]

18 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Loading a Print Rib bon St e p 2 . Load the print ribbon supply spool onto th e supply spindles, purple flange side to the left . St e p 3 . Load the empty take-up spoo l onto the ta ke-up spindle, blue flange side to the right . St e p 4 . Make sure the print ribbon [...]

Inst allation and Setup Connecting Power P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 19 Connecting Power St e p 1 . Pla ce the Printer’ s powe r switch in th e OFF ( ) position. St e p 2 . D epending on your local AC voltage, plug the appropriat e power cord into t he Printer ’ s power connector and a grou nded AC power source connect[...]

20 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Connecting the Printer to your Computer Connecting the Printer to your Computer USB Connection St e p 1 . Co nnect the USB cable to th e printer and the computer . St e p 2 . En sure that the printer’ s power switch in the OFF ( ) position. US B[...]

Inst allation and Setup Connecting the Prin ter to your Computer P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 21 Ethernet Connection St e p 1 . Connec t the Ethernet Port on the rea r of the printer to an Ethernet Network Port. St e p 2 . T urn the printer ’ s power swit ch to the ON ( ) position . 1 0 /100b a s e- T 1 0 /100b a s e- T[...]

22 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver Inst alling the Windows Printer Driver Initial S tep s Each computer th at will use the p rinter must have th e Printer Driver installed. If not already done , connect power to t he printer; and connect the p rinter to the compute[...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 23 Inst alling the USB Printer Driver St e p 1 . If no t already done, co nnect power to t he printer . Do not turn power O N. St e p 2 . Co nnect the USB port on t h e rear of the pri nter to the compu ter ’ s USB port. St e p 3 . [...]

24 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver St e p 9 . The InstallShield W izard wind ow will open. T o proceed with the installation , click the Next button. St e p 1 0 . Select Install USB pr inter drivers , and cli ck the Next button. St e p 11 . Ensure that the Pri nter[...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 25 St e p 1 2 . This will bring up the License Agreement window . T o proceed with the installation, select the I accept the t erms of the license agr e ement option , and then click the Next button. St e p 1 3 . This will bring up th[...]

26 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver St e p 1 4 . This will bring up the Choose Destination Locat ion window . • T o accept the default desti nation locati on where setup will instal l the files, cli ck the Next button. - or - • Select a folder where se tup will [...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 27 St e p 1 7 . The Congratulations window wi ll appear . St e p 1 8 . At this point, turn on your printer ; and then click the Next button. The W indows New Har dwar e Found wizard will find the printer . St e p 1 9 . When the Instal[...]

28 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver Inst alling the Ethernet Printer Driver St e p 1 . If no t already done , connect power t o the printer . T urn po wer ON. St e p 2 . Connect the Ethernet port on the rear of the printer to the Ethern et network connection or dire[...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 29 St e p 8 . In the We l c o m e window , choose the maintenance operation to be performed: a. Select Modify to up grade the olde r printer driv er , click the Next button, and follow the screen prompts. At the end of th e upgrade pr[...]

30 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver St e p 11 . Ensure that you have powered ON ( ) the ne twork prin ter and it is reachable from the PC; and then click the OK button. St e p 1 2 . This will bring up the License Agreement window . T o proceed with the installation,[...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 31 St e p 1 4 . Identify the printer: • Click on th e Sear ch button (arrow below) to search for all the Ethe rnet printers on the netw ork, select the d esi red printer , and then click the Next button. - or - • Enter the Printe [...]

32 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Inst allation and Setup Installing the Windows Printer Driver St e p 1 6 . This will bring up the Choose Destination Location window . • T o accept the default desti nation locati on where setup will instal l the files, cli ck the Next button. - or - • Click the Change button, select a f[...]

Inst allation and Setup Installing the Windows Printer Driver P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 33 St e p 1 9 . When the InstallShield Wizard Complete window appears, click the Finish button. St e p 2 0 . This completes Ethernet d river installation. St e p 2 1 . T o use the Printer , you would select it just like you would an y[...]

34 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 35 3 Operation Introduction Printing with the Ca rd Printer is similar to p rinting with any othe r printer in a W indows environment. • The Printer Driver Software is installe d on your computer (see Section 2 ). • The Printer is connected to the po wer source and the computer (see Section [...]

36 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Card T y pe Selection Card T ype Selection The Ca rd Setup tab allows you to to specify the card ty pe in use. Based on your selec tion, the printer aut omatically adjusts various p rinter prope rties for optimum print qualit y . T o access the Card Setup T ab, select St art > P[...]

Operation Printing a Sample Card P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 37 Printing a Sample Card Sample card designs are installed with th e printer driver . T o print a sample c ard: 1. Access the Card Setup T ab, select S tart > Printers a nd Faxes . Right click on the Zebra ZXP Series 8 Car d Printer listing; and select Printi[...]

38 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Manual Card Feed Manual Card Feed A Manual Feed Slot is availa ble for feedi ng single card s. The Input Hopp er must be empt y for single-card feeding to work properly . 1. Access the Card Setup T ab: Select S tart > Printers and Faxes . Right click on the Zebra ZXP Series 8 Ca[...]

Operation Manual Card Feed P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 39 5. Insert a single card into the slot in the correct orientatio n. Do not feed more t han one card at a time. Caution • DO NOT bend cards or to uch print surfaces as this can reduce print qua lity . The surface of the cards must remain clea n and dust free. Alwa y[...]

40 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Operator Control Panel (OCP) Operator Control Panel ( OCP ) The printer is equipped with an OCP Displa y and three OCP Buttons which give access to the printer menus. The menus can be acce ssed when the printer status shows READY . • Press the MENU button, to a ccess the Main Me [...]

Operation Operator Control Pan el (OCP) P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 41 Operational Messages MESSAGE DESCRIPTION ALARM An error message needs to be cleared before normal operations can resume. CANCELING The Cancel button was pressed, and the current operation is being terminated. CONFIG DA T A Configuration data is being tr[...]

42 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Operator Control Panel (OCP) W arning Messages W arnings alert the operator to a ction that sho uld be taken; th e printer will gene rally continue op eration. Error Messages Errors are displayed w hen a situation causes the printer t o stop operatin g. Depending on the cause of th[...]

Operation Operator Control Pan el (OCP) P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 43 Printer Menu Information Info Menu • Press the PREV button to mo ve up the menu list • Press the NEXT button to move down the menu li st • Press the EXIT button to retu rn to the Operatin g Mode Displa y PRINTER INFO NETWORK INFO RIBBON INFO FILM [...]

44 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Operator Control Panel (OCP) Main Menu Main Men u MENU Button (Operating Mo de Display) RETURN PRINT TEST CARDS NETWORK SETTINGS ADV ANCED SETTINGS See Print T est Cards Menu on page 45 Network Setting s Menu on page 46 See Advanced Sett ings Menu on page 47 UP DOWN SELECT • Pres[...]

Operation Operator Control Pan el (OCP) P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 45 Print T est Cards Menu Print T est Cards Menu UP DOWN SELECT Main Menu RETURN Sets the nu mber of T est Cards to be printed (1, 5, 10, ..., 100) Selects double-sided or single sided car d printing Selects the typ e of card; e.g. , PVC, PET , PETG , e tc[...]

46 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Operator Control Panel (OCP) Network Settings Menu Network Sett ings Menu UP DOWN SELECT Main Menu RETURN WITHOUT SAVE Enable or disa ble the DHCP M ode Change the IP Address Change the Su bnet Mask SA VE SETTINGS DHCP MODE SET IP AD DRESS SET SUBNET MA SK SET DEF AUL T GA TEWA Y C[...]

Operation Operator Control Pan el (OCP) P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 47 Advanced Settings Menu Advanced Settings Menu UP DOWN SELECT Main Menu RETURN Displays curren t language, set s language opt ion (English, Fr ench, S panish, German, Bra zilian Portug uese, or It alian) Deletes all pending print jobs in the printer T og[...]

48 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Operation Operator Control Panel (OCP) Clean Printer Menu Clean Printer Menu Advanced Se ttings Me nu RETURN CLEAN SIDE CARD P A TH CLEAN FRONT CARD P A TH CLEAN HEA TER ROLLERS UP DOWN SELECT • Press the UP butt on to move up the menu list • Press the DOWN button to move down the me nu [...]

Operation Ethernet Indicators -- Detail P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 49 Ethernet Indicators -- Det ail Link/Activity Indicator (Green) Speed Indicator (Orange) Ethernet Connector Link/Activity S peed LED LED Off No link (disconnected) On Network link has been established Blinking Network activity has been detecte d Off No l[...]

50 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 51 4 Printer Settings and Adjustments Introduction This section describ es settings and adju stments that can be made to your W indows Driver . This consists of two major topics : Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

52 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Properties Properties T o access Properties, select S t art > Printers and Faxes . Right click on the Zebra ZXP Series 8 Car d Printer listing, then selec t Pr operties • General T ab - Displays printer i nformation of a general natu re, includes selec[...]

Printer Settings and Adjustment s Properties P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 53 General T ab The General tab shows th e printer model and lists the features of the printer . T o access the General tab, sel ect S tart > Printers and Faxes . Right click on the Zebra ZXP Series 8 Car d Printer listing. Selec t Pr operties >[...]

54 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Properties Sharing T ab On the Shari ng tab (Sharing Pro perty Page ), you can ch oose to share the printer over th e network and inst all additional d rivers to accommodat e dif ferent operating systems. T o access the Sharing ta b, select S tart > Prin[...]

Printer Settings and Adjustment s Properties P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 55 Port s T ab Use the Ports tab to specify the compu ter port to whi ch the printer is connected. Thi s will have been establishe d at the initial i nstallation of the printer , and will not normally re quire attention . T o access the Ports tab, se [...]

56 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Properties Advanced T ab The Advanced t ab determines the spooling (queuing ) of print jobs an d determines ho w spooled jobs are handled re lative to the most recent j ob. T o access the Advanced tab, select S tart > Printers and Faxes . Right click on [...]

Printer Settings and Adjustment s Properties P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 57 Color Management T ab Color Managemen t settings al low you to associ ate color profi les on the print er based on the type of media being used and printer co nfiguration. The Add button allo ws the op erator to a dd additional profiles to the colo[...]

58 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Properties Security T ab This is the standard W indows security screen, showing user access to various prin ter control options. Both Print a nd Manage Printers must be c hecked for full func tionality of t he printer . T o access the Security tab, select S[...]

Printer Settings and Adjustment s Properties P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 59 Device Information T ab The Device Information tab provides device info rmati on, security status, and pri nter useage. Access to Media Info and ZXP T oolBox is included. T o access the Dev ice Settings tab, select S tart > Printers and Faxes . [...]

60 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences Printing Preferences T o access the Printing Preferences, select S ta rt > Printers and Faxes . Right click on the Zebra ZXP Series 8 Car d Printer listing; and select Printing Pr efer ences . • Card Setup T ab - Allows user to adj[...]

Printer Settings and Adjustment s Printing Preferences P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 61 Card Setup T ab Card Setup ta b allows the user to adjust selected ca rd and print j ob parameters. T o access the Card Setup T ab, select St art > Printers and Faxes . Right click on t he Zebra ZXP Series 8 Car d Printer listing; an d[...]

62 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences Advanced Black Panel Options Pop-Up The Advanced Black Panel Options pop-up window allows you to manage and con figure Black Extractio n. This window is available when using Black Pane l (K-Panel) ri bbons; e.g., YMCK, YMCKK, etc. This [...]

Printer Settings and Adjustment s Printing Preferences P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 63 • Black extraction fr om color images : - Print black with K panel : Specify the zones as Defined a r eas , Un defined ar eas , or Full car d . - Black level : The driver evaluates the RGB values o f the card design and looks for an RGB[...]

64 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences Uv Panel Pop-Up A Uv Panel is a resin- based coati ng similar to a “K” pane l and is u sed to print invisible im ages (text or graphics) that will gl ow in the visible spectrum when exposed to a Black Light. The Uv Panel pop-up wind[...]

Printer Settings and Adjustment s Printing Preferences P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 65 • Uv printing options : No te that Rotate 18 0 o , Grayscale, and Halftone are enabled when Bitmap based U v varnish (see above) i s selected. -R o t a t e 1 8 0 o -G r a y s c a l e -H a l f t o n e • Double pass : Use this option to[...]

66 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences Inhibit Pop-Up The Inhibit pop-up w indow allows you t o select the inhibit pa nel area for mag stripe, sign ature panel, or oth er non-printing are as of a card. T his window is available only w hen using ri bbons with an inhibitor pa [...]

Printer Settings and Adjustment s Printing Preferences P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 67 Image Control Option The Image Control button brings up the Imag e Control window, which l ets you make color adjustments to compensate fo r camera or lighting condit ions. Keep in mind that these color ad justments modify how the picture[...]

68 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences Encoding T ab The Encoding screen allows the us er to set variou s magn etic and smart card encoding options. T o access the Encoding T ab, select S tart > Printers an d Faxes . Right cli ck on the Zebra ZXP Series 8 Car d Printer li[...]

Printer Settings and Adjustment s Printing Preferences P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 69 Black Panel (K) T ab The Black Panel (K) T ab allows for special handling of black. T o access the Black Panel (K) T ab, select S tart > Printers and Faxes . Right click on the Zebra ZXP Series 8 Car d Printer listing; and select Print[...]

70 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Printer Settings and Adju stment s Printing Preferences About T ab The About T ab shows the copy right and th e driver versi on for the Zebra ZXP Series 8 Car d Printer . T o access the About T ab, select S tart > Printers and Faxes . Right click o n the Zebra ZXP Series 8 Car d Printer l[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 71 5 ZXP Series Toolbox Introduction The ZXP Series T oolbox provides advanced conf iguration capa bilities and tool s to manage the operation of y our printer . Note that the ZXP Series T oolbox is a separa te application that works independen tly from the printer d river . Import ant • Use o[...]

72 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox ZXP Series T oolbox Access ZXP Series T oolbox Access T o access the ZXP Series T oolbo x from the printer driver, select S tart > Printers and Faxes . Then right-click on the Zebra ZXP Series 8 Car d Printer list ing, and select Properties > Device Information >[...]

ZXP Series T oolbox Information P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 73 Information Printer This information c annot be edited or changed by the user; however , this information may be useful for Zebra t rained and certifie d personnel in dia gnosing or evalua ting printer status . • Firmware and Driver lists the versions of the [...]

74 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Information Sensors These characte ristics cannot be edited or changed by the user; however , this information ma y be useful for Zebra t rained and certifie d personnel in dia gnosing or evaluatin g printer sensors status. • Sensor S tates details the state of each pri[...]

ZXP Series T oolbox Information P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 75 Media This screen displays ri bbon and tra nsfer film. This data is automati cally read and up dated from the instal led media in the printer . • Ribbon Details include T ype, Descriptio n, Zebra part number , Initial size, Images remaining. • T ransfer Fil[...]

76 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Configuration Configuration Image Control The Image Control w indow lets you ma ke colo r adjustments to compen sate for camera or lighting co nditions. Keep in mind that these color ad justments modify how the pictures print . The adjustments do not affect the image file[...]

ZXP Series T oolbox Configurat ion P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 77 Job Log The Job Log is a utility that bu ilds a database of card transaction s in the printer’ s host computer . The Job Log records the data encoded on the card’ s magnetic stripe, together with date, time, and the printer’ s serial number . The data [...]

78 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Configuration • Log File Contents - The Log File Contents group sel ects the data to be logged in the file you specified above. The data will be lo gged in the ord er displayed on the screen, each field being sep arated by the c haracter spec ified in the Log file Defin[...]

ZXP Series T oolbox Configurat ion P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 79 Save/Restore When you set u p a printer , you can save the printer an d driver configurat ion settings; t hen, when you restore o r add addition al printers, you can use the saved configuratio n to ensure configuration con sistency . Note that the Saved/Rest[...]

80 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Configuration Firmware and Settings The Firmware Download screen allows you to d o wnload firmware and f i rmware updates. Note that firmware updates can also be found at http://zebracard.com under Drivers & Downloads . • Select Firmware to Download : Use this optio[...]

ZXP Series T oolbox Configurat ion P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 81 • Check Firmware Updates: T o use t his option, you must have an in ternet connection. 1. Cli ck on the Check Up dates butt on. 2. Ent er the Server name, User name, and Password in the Ftp Login pop-up, and click on the OK button. 3. Observe the firmware [...]

82 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Configuration • T emperature and Posi tion Settings - Transfer T emperature Offset: T ransfer T emperature Offset is provided to globally change the temperat ure of the heated rollers. If you have a single card type that yo u want to change the roller temperatures, you [...]

ZXP Series T oolbox Cleaning P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 83 Cleaning Clean Printer The Clean Printer sc reen gives yo u the option to clean the prin ter via the T oolbox; refer to Section 6 , for clea ning via the OCP . • Side Card Path When you clic k on the Clean button , instructions will ap pear in the following sequ[...]

84 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Cleaning •F r o n t C a r d P a t h When you clic k on the Clean button , instructions will ap pear in the following sequence: 1. Insert the Y Roller Cl eaning Card in the front feed slot. Click Ok after inserting the card. 2. W ait until the cleanin g process complete [...]

ZXP Series T oolbox Print T est Card P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 85 Print T est Card Print Sample Card 1. V iew the Te s t C a r d L i b r a r y . Use the scrollbar to view all the selections. 2. Set the front side: a. Select (click on) a c ard from the T est Card Library . b. Click on the Set As Fr ont button. c. V iew th[...]

86 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Te c h n o l o g y T echnology Magnetic Encoding The Magnetic Encoding screen allows the user to test various magnetic encoding options. For more infor mation on magn etic encoding, refer to Appendix D . Settings: EIN options no t implemented. Read Data: • Coercivit y: [...]

ZXP Series T oolbox T echnology P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 87 Smart Card The Smart Card screen allows th e user to test various smart card encoding options. For more information on smart ca rd encoding, refer to Appendix E . • Card Readers: Select the card reader from the dr op-down menu. - C ard Option: Sel ect either [...]

88 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Advanced Security Advanced Security Configure Security Enabling driver pa ssword protect ion prevents unauthor ized persons from changing the printer configuration sett ings. Access to various pr inter screens can be selectiv ely disabled based on the W indows User Login.[...]

ZXP Series T oolbox Advanced Secu rity P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 89 T o change the Password: 1. Enter your password in the Old passwor d fi eld. 2. Enter the new passw ord in the New passwor d and the Conf irm passwor d fields. 3. Click on the Apply bu tton. Advanced Password: This password provides a ccess to service-re[...]

90 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B ZXP Series T oolbox Advanced Security Est ablish Security Roles Use this section used to establis h security roles; i.e., gra nt and restrict access t o various ZXP Series T oolbox screens. The list of users in the d rop-down menu (e.g., Guest, HelpAssistant, Local User , l ocalfix, etc.) is[...]

ZXP Series T oolbox Print Viewer P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 91 Print V iewer When you pr int a PRN fi le, you print d irectly to the printer , bypassing computer applicati ons and associated printer drivers. This u tility can be use d to ensure that yo ur printer is wo rking properly by iso lating it from driv er-rela ted[...]

92 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 93 6 C leaning Cleaning the Printer Clean your Printer using the Cleaning Cards pr ovided. The regular use of these c ards will clean and mainta in important parts of your printer tha t cannot be reached , including the Printhead, T ransport Rollers, and optiona l Magnetic Enc oder Sta tion. Whe[...]

94 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Cleaning Cleaning the Printer Cleaning the Rollers St e p 1 . Ini tiate the cleaning proc ess. a. Press the MENU button on the Operator Control Panel (OCP). The OCP will display the Ma in Menu. b. Scroll throug h the Main Menu, and sel ect Advanced Settings. Th e OCP will display the Adv anc[...]

Cleaning Cleaning the Printer P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 95 St e p 3 . Cl ean the Y -Drive Rollers. a. Select Clean Fr ont Car d Path to run the Y -Roller Cl eaning Routin e. b. Use the Y -Roller Cleaning Card. c. Follow the OCP instructions. d. When comple te, the OCP will return to the Clean Pr inter Menu. St e p 4 . Cl[...]

96 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Cleaning Cleaning the Printer Cleaning the Platen St e p 1 . Open the printer Doo r . St e p 2 . Re move the T ransfer Fil m. St e p 3 . M anually run the Hot Roller Cle aning Card ove r the Platen. St e p 4 . Re -install the T ransfer Film. St e p 5 . Close the printer Door . Platen[...]

Cleaning Cleaning the Printhead P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 97 Cleaning the Printhead Printhead cleaning removes depo sits when print anomalies persi st. T o avoid deposits, only use foam-tipped swabs or pens. St e p 1 . Pla ce the printe r power swi tch in the OFF ( ) posi tion. St e p 2 . Open the Door , and remove the p[...]

98 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Cleaning Card Cleaning Cartridge Card Cleaning Cartridge The Card Cleaning Cartri dge cleans the cards en tering the printer throug h the card feeder . T o ensure print quality , the card cleaning roller requires periodic replacement. New card cleaning rollers are include d with each print r[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 99 7 Troubleshooting The table on the next page offers causes and solutions to symptoms rela ted to improper operation. Check the table when experien cing any loss of oper ation or print quali ty . Use the foll owing fi gure in conj unction with the table to help locate t he possible cause and e[...]

100 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B T roubleshooting OCP Error Me ssages OCP Error Messages ERROR MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION BOTTOM LAMI NA TE FEED * • Bottom laminate cartridge is not installed properly . • Cartridge is not removed when that side of the card is not being laminated . • Remove, reposition, [...]

T roubleshooting OCP Error Messages P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 101 CONT ACT READ ERROR • Faulty card. • Incorrect card orientation. • Incorrect Mode or Protocol setting. • Faulty reade r . • T ry another card. • T ry another card (check orientation). • Correct the Mode or Protocol setti ng. • Contact Zebra[...]

102 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B T roubleshooting OCP Error Me ssages INV ALID BOTTOM LAMINA TE * Laminate does not match the type allowed in the laminator or top and/or bottom has been swapped. a. V erify that the top and bottom laminate cassettes are installed in the correct locations. b. V erify the p art number of the [...]

T roubleshooting OCP Error Messages P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 103 LAMINA TOR EARL Y CARD JAM * Card did not make it to the staging rollers. Remove the card and/or laminate tha t is stuck in the la minator staging/ cutting area. LAMINA TOR EEPROM DEF AUL T * The parameters stor ed in EEPROM have been reset to their defaul[...]

104 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B T roubleshooting OCP Error Me ssages LAMINA TOR TOP TEMP SENSOR F AIL * The top temperature (thermopile) sensor has failed. Contact Zebra T echnical Support. LAMINA TOR TOP TEMPERA TURE HIGH * If the top roller temperature ever exceed s a fixed temperature threshol d, the over temp e rror o[...]

T roubleshooting OCP Error Messages P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 105 MOTOR VOL T AGE ERROR Incorrect voltage detected at one or several motors in the unit. a. Power cycle the printer . b. Contact Zebra T echnical Supp ort. NO MAG STRIPE Mag stripe not detected. a. Ensure that you are using the correct card type. b. Check th[...]

106 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B T roubleshooting OCP Error Me ssages SMARTCARD POS ERROR • Faulty card. • Incorrect card orientation. • Card feed error . • Mechanical alignment issue. • T ry another card. • T ry another card (check orientation). • Check card path. • Contact Zebra T echnical Support. SYSTEM[...]

T roubleshooting OCP T est Card Images P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 107 OCP T est Card Images See detailed T est Card descriptions o n the following page. Mid Gray Grid On Gray Cyan S tripes 2 Pixel Grid Mid Magenta Dark Cyan Max Gray Of fset Dots Smear Min Magenta White Max-Gray Max-Gray White Motion & Registration Gra[...]

108 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B T roubleshooting T est Card Descriptions T est Card Descriptions Image Description Print artifacts to look for with this image Mid Gray Flat uniform gray Motion artifa ct s, banding, platen defects, transfer artifacts, dirt, overall density l evel Grid On Gray Solid black on top, gray grid [...]

T roubleshooting Ethernet Issues P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 109 Ethernet Issues If both LEDs are off, the printer has not detected the presence of a netw ork cable. T o solve the probl em: • V erify that the ne twork cable is ap propriate and has an RJ-45 connector . • Remove the network cable from the printer . Plug [...]

1 10 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 1 1 8 Technical Specifications S t andard Features • Thermal transfer and dye diffusion to transfer film • Full color or monochrome reverse tr ansfer printing • Single- and dual-sided prin ting • Maximum print speed (batch mode; i.e., the same image repeatedly) • Single-sided (Front [...]

1 12 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B T echnical Spec ifications S pecifications S pecifications Encoding Options • Smart card contact encoder – ISO 7816, PC/SC Compl iant • Magnetic stripe encoder – ISO 781 1 a nd JIS-II (new and re-encoded; tra cks 1, 2, and 3 ; high and low coercivit y; stripe down; 30 - 40 mil card [...]

T echnical Sp ecifications S pecifica tions P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 13 Card Comp atibility • C ard Thickness: 30 – 40 mil • Car d Size: ISO 7810 format, T ype ID-1, CR-80 • Car d Material: ABS; PVC, Composit e; TESLIN, Composite; PET ; PETG; Polycarbonate; PVC Agency Approvals Zebra ZXP Series 8 Card Prin ter[...]

1 14 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B T echnical Spec ifications S pecifications Electrical • Auto-switching Single-p hase AC power • 90 V~264V AC RMS and 47-63 HZ (50-60 Hz no minal) • Power consumption: Idle 100 W Printing 150 W Initializing / W arm-up 300 W Sleep 20 W Physical • Heigh t (printer only) 11.9" (303[...]

T echnical Sp ecifications Declarat ions of Conf ormity P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 15 Declarations of Conformity For a formal certificate, please contact the Compliance Of fice at Zebra’ s Camarillo facility . EUROPE: Norway Only: This pro duct is also designed for IT power system wit h phase to ph ase voltage 230V . [...]

1 16 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B T echnical Specif ications Declarations of Conformity Jap an: Ministry of Intern al Affairs and Communica tions (MIC) Certification This product has received MIC appr oval. Approval nu mber is No. A C-xxxxx This equipment generates, uses, an d can radiate radio frequency ener gy and, if not[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 17 A PPENDIX A Printer Configurations Introduction The Part Number of a particular printer is shown on a label affixed to the bottom of the printer; that Part Number identifies th e specific configuration for th at printer . The chart on the following pag e shows the configurati ons that are a[...]

1 18 Zebra ZXP Series 8 Card Printer P101 1091-001 Rev . B Printer Configurations Part Numbers P ART NUMBER DESCRIPTION Z 8 _ Base Unit _ _ 1 _ _ 2 - - _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Single-Sided Printing Dual-Sided Printing _ _ _ _ _ _ _ _ _ - - - 0 _ _ _ _ _ _ _ _ _ _ _ A _ _ _ _ _ _ _ _ _ _ _ E _ _ _ _ _ _ _ _ _ _ _ Smart Card O[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 1 19 Appendix B Setting Custom Card Specifications B.1 Introduction This document is to b e used for setting the specifica tions for cards not listed in the Card type in use dropdown menu; circled belo w . Setting the specifications for a non -listed card type is a three-step process that uses t[...]

120 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Process Flowchart B.2 Process Flowchart partial transfer? ash? examine card print card start stop no no no no yes yes yes yes adjust transfer temperature adjust transfer speed adjust transfer temperature adjust transfer speed adjust transfer temperatur[...]

Setting Custom Card S pecificat ions 3-S tep Process P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 121 B.3 3-Step Process S tep 1: Select the Card T ype From the Card type in use dropdown menu, select Custom 1 or Custom 2 ; and click OK. Note that Custom 1 or Custom 2 have adjustab le transf er temperature and tran sfer speed tables; the ot[...]

122 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations 3-S t ep Process S tep 2: Make adjustment s After selecting Custom 1 or Cust om 2 , the Card Specifications window will appear . Make the recommended transfer temperature an d/or transfer speed adjustment ( Section B.4 ), and click OK. The Card Specificat[...]

Setting Custom Card S pecificat ions 3-S tep Process P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 123 S tep 3: Print and examine T est Card From the Card Set up tab, print (cl ick on the Te s t P r i n t button circled below) and examin e a test card. The quality of th e test card will determine whether or no t to continue th e process.[...]

124 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments B.4 Adjustment s Problems addressed in this section include : B.4.2 Partial T ransfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Front of card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 125 B.4.1 A djustment Overview When making adjustments, be aware that interd ependencies exist betwee n parameters; e.g., to fix the upward warpage, the firs t step is to decrease the front side transfer temperatures; but this could af fect the pa[...]

126 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments B.4.2 P artial T ransfer Front of card Partial transfer is usually caused by l ack of ener gy being transferred to the card, i.e. the temperatures are too low or t he speeds are too fa st. Step 1. Increase Fro nt T ransfer T emper ature: a. Fr[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 127 Step 2. Decrease T ransfer Input Spee d a. From the Card Specifications wind ow , make a note of th e default transfer input speed settings. b. Decrease the appropriate (single o r double) transfer inp ut speed by 0.2. c. Click on the OK butto[...]

128 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 3. Decrease T ransfer Output Speed a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. Decrease the appropriate (single or double) tr ansfer output speed by 0.2. c. Click on the OK butt[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 129 Back of card Partial transfer is usually caused by l ack of ener gy being transferred to the card, i.e. the temperatures are too low or t he speeds are too fa st. Step 1. Increase Back T ransfer T emperature: a. From the Card Specifications wi[...]

130 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 2. Decrease T ransfer Input Spee d a. From the Card Specifications wind ow , make a note of th e default transfer input speed settings. b. Decrease the appropriate (single o r double) transfer inp ut speed by 0.2. c. Click on the OK butto[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 131 Step 3. Decrease T ransfer Output Speed a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. Decrease the appropriate (single or double) tr ansfer output speed by 0.2. c. Click on the OK butt[...]

132 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments B.4.3 W arp age Edges curled down W arpage is usually caused by too much ener gy bein g transferred to the card; i.e., the temperatures are t oo hot or the spee ds are too slow . Step 1. Decrease Back T ransfer T emperature: a. Go to the Card [...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 133 Step 2. Increase F ront Transfer T emperat ure: a. From the Card Specifications wind ow , make a note of the default front transfer temperature settings. b. In crease the app ropriate (si ngle or double side) front transfer temperature by 5. c[...]

134 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 3. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 135 Edges curled up W a rpage is usual ly caused by too much energy be ing transferred to the card, i.e. the temperatures are t oo hot or the spee ds are too slow . Step 1. Decrease Front T ransfer T emperature: a. Go to the Card Specifications wi[...]

136 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 2. Increase Back T ransfer T emperature: a. From the Card Specifications wind ow , make a note of th e default back tran sfer temperature settings. b. In crease the app ropriate (si ngle or double side) back transfer temperature by 5. c. [...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 137 Step 3. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

138 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Irregular W arp age W a rpage is usual ly caused by too much energy be ing transferred to the card, i.e. the temperatures are t oo hot or the spee ds are too slow . Step 1. Decrease Front T ransfer T emperature: a. Go to the Card Specification[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 139 Step 2. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double side) back tran sfer temperature by 5. d. [...]

140 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 3. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 141 Step 4. Increase Transfer Input Speed a. From the Card Specifications wind ow , make a note of th e default transfer input speed settings. b. In crease the appropriate (si ngle or double) transfer input speed by 0.2. c. Click on the OK button.[...]

142 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments B.4.4 Card Indent ation Indentations are u sually caused by too much en ergy being transferred to the card, i.e. the temperatures are t oo hot or the spee ds are too slow . Step 1. Decrease Front T ransfer T emperature: a. Go to the Card Speci[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 143 Step 2. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double side) back tran sfer temperature by 5. d. [...]

144 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 3. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 145 Step 4. Increase Transfer Input Speed a. From the Card Specifications wind ow , make a note of th e default transfer input speed settings. b. In crease the appropriate (si ngle or double) transfer input speed by 0.2. c. Click on the OK button.[...]

146 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments B.4.5 F lash Flash is usual ly caused by to o much energy being tran sferred to the c ard (i.e., temp eratures are too high or inpu t speed is too slow) an d not allowing enough time for the cards to cool while exiting the tran sfer station (i[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 147 Step 2. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double side) back tran sfer temperature by 5. d. [...]

148 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 3. Decrease T ransfer Output Speed a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. Decrease the appropriate (single or double) tr ansfer output speed by 0.2. c. Click on the OK butt[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 149 Leading Edge Step 1. Decrease Fr ont T ransfer T emperature : a. Go to the Card Specifications window; see Section B.3 . b. Make a note of the default fron t transfer temperature settings. c. Decrease the appropriate (s ingle or doub le side) [...]

150 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 2. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double side) back tran sfer temperature by 5. d. [...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 151 B.4.6 S pecial Cases Flash on Smart Card Chip Step 1. Decrease Front T ransfer T emperature: a. Go to the Card Specifications window; see Section B.3 . b. Make a note of the default fron t transfer temperature settings. c. Decrease the appropr[...]

152 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 2. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double side) back tran sfer temperature by 5. d. [...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 153 Step 3. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

154 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 4. Increase Transfer Input Speed a. From the Card Specifications wind ow , mnak e a note of the default transfer inpu t speed settings. b. In crease the appropriate (si ngle or double) transfer input speed by 0.2. c. Click on the OK butto[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 155 Flash on Magnetic Stripe Step 1. Decrease Back T ransfer T emperature: a. Go to the Card Specifications window; see Section B.3 . b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (s ingle or double [...]

156 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 2. Increase Transfer Output Spee d a. From the Card Specifications wind ow , make a note of th e default transfer output speed settings. b. In crease the appropriat e (single or double) transf er output speed by 0.2. c. Click on the OK bu[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 157 Step 3. Increase Transfer Input Speed a. From the Card Specifications wind ow , mnak e a note of the default transfer inpu t speed settings. b. In crease the appropriate (si ngle or double) transfer input speed by 0.2. c. Click on the OK butto[...]

158 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Setting Custom Card Specific ations Adjustments Step 4. Decrease Front T ransfer T emperature: a. Go to the Card Specifications window . b. Make a note of the default fron t transfer temperature settings. c. Decrease the appropriate (s ingle or doub le side) front transfe r temperature by 5[...]

Setting Custom Card S pecificat ions Adjustments P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 159 Excess Leading-Edge Flash on Mag Cards Use image with black printed l ine or text above the mag stripe (arrows below) . T o assist with t his issue, you can use the In hibit pop-up window , which al lows you to select the inhibit panel area fo[...]

160 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 161 Appendix C Network Operations This section covers: Setting Up a Net work Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Pooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169[...]

162 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Network Operations Setting Up a Network Printer Use this proced ure if you hav e already installe d an ethernet printer on your system (refer to Section 2 ), and you want to install a second ethernet prin ter on the network via the Microsoft Add Printer Wizard . Step 1. Click on the St a r [...]

Network Operation s P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 163 Step 6. Observe the Select a Printer Port window . Step 7. Click on the Cr eate a new po rt radio button. Step 8. From the dropdown me nu, select S t andar d TCP/IP Port . Step 9. Click on the Next butt on, and observe the Add Standar d TCP/IP Port Wi z a r d window . Ste[...]

164 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Network Operations Step 12. Observe a second Add S tan dar d TCP/IP Port W izar d window . Step 13. Enter t he IP Address of your p rinter . Note that the Port Name will a utomatically be filled in when yo u enter the IP Addres s. Do not change the Port Name . Step 14. Click on the Next but[...]

Network Operation s P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 165 Step 17. Observe the Completing the Ad d S tandar d TCP/IP Printer Port W iza r d wind ow . Step 18. Click on the Finish button, and observe the Install Printer Softw ar e window . Step 19. Select the Manufacturer (Z ebra T echnologies Inc) an d the Printers (Zebra ZXP Se[...]

166 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Network Operations Step 21. Observe the Use Existing Driver window . Step 22. Select the Keep exi sting driver radio button. Step 23. Click t he Next button, and observe the Name Y our Printer window . Step 24. Enter t he printer name, use th e default name, or add mo re information to indi[...]

Network Operation s P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 167 Step 27. Observe the Printer Sharing wind ow . Step 28. Select the appripriate radio butt on in answer to the question Do you want to share this printer ...? Enter the Shar e n ame if applicable. Step 29. Click t he Next button, and observe the Print T est Page window . S[...]

168 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Network Operations Step 32. Observe the Completing the Add Printer W izar d w indow . Step 33. Click on the Finish button to co mplete the Add Printer W izar d . Y ou have successful ly installed the network printer .[...]

Network Operation s P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 169 Pooling Setting Up the Printer Pool Printer Pooling i s a standard feature o f W indow s, which lets you spread your pr inted output across a pool of se veral printers. In this ex ampl e, we will install and setup the three network printers to be used for pooling. Step 1.[...]

170 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Network Operations Using the Printer Pool When the first print er has taken as many jobs as it can handle (tha t being two j obs - one to be printed immediat ely , the other waiting), t he following j obs “spill over” to the second printer , and then to the third printe r . Note that if[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 171 Appendix D Magnetic Card Encoder Introduction This Appendix in cludes operation a nd maintenan ce requirements for Prin ters with the optiona l magnetic card stripe encoder . he magnetic encoder can be set for either high o r low coercivity , which must match th e cards being used. Use the p[...]

172 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Magnetic Card Encoder Driver Setting The Card Setup tab allows the user to specify t he Magneti c Encoder Card T ype in use. Based on your selectio n, the printer automati cally adjusts various printer pr operties for optimum performance. If your card type i s not listed in the drop-down me[...]

Magnetic Car d Encoder P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 173 Media Loading Orient ation Place the cards in the Input Ho pper in the correct orientation as shown (with the magnetic stripe down and facin g to the rear). Ensure that the cards are seated properly t he hopper . Note • ONL Y U SE cards that comply with ISO 7810 and [...]

174 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Magnetic Card Encoder Magnetic Encoder Cleaning The Magnetic Encoder is clean ed as part of the prin ter cleaning process; see Section 6 . If the frequency o f encoding er rors increa ses, the head may need additional clea ni ng. T o cleans, only use foam-tipped swabs. St e p 1 . Open th e [...]

Magnetic Car d Encoder P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 175 Magnetic Encoding T ype ISO (Default) The encoder read s and writes standa rd ISO track dat a formats in standard ISO track locati ons. The following sh ows the th ree standard ISO tracks. Each track can be encoded and decoded with AS CII characters in the standard def[...]

176 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Magnetic Card Encoder AAMV A Alpha-numeric characters on T racks 1 and 3, numerals only on T rack 2. CUST OM If a custom format is desire d, the ISO stan dard format may be use d as a starting po int. The standard format can then be modified by assi gning d iff erent values to a ny or all o[...]

Magnetic Car d Encoder P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 177 Encoder Macr o Commands W ith ZXP Serie s 8 printers, we pro vide support for pass-throug h mag encoding comman ds. The application develop er or user can use a preamble or Macro to indicate t o the driver that the data follo wing the Prea mble or Macro is to be mag en[...]

178 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 179 A PPENDIX E Smart Card Options Introduction This Appendix contai ns information on the addition al operations of a Printer equipped with one or more of the availa ble Smart Card options. Smart Cards can have a built -in microcompute r and/or memory to st ore fingerprints , voice recognition [...]

180 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Smart Card Options Encoding and Reading Smart Cards Encoding data onto Smar t Cards and reading the data previo usly encoded on them is totally under control of the applicati on softwa re; no operator action is required. If you experienc e any problems with encoding or reading data, refer t[...]

Smart Card Options P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 181 Cont act Smart Cards Contact Smart Cards have a pad of cont acts on the surface of the card th at connect to the circuitry embedded into the card. The printer respon ds to commands that p osition the card at the contact l ocation, where th e printer connects to the contact[...]

182 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Smart Card Options Cont act S t ation Smart Card Interface When a command to t he printer interface sends a card to the Smart Card Contact S tation, the printer connects the Smart Card Conta ct Stat ion to the female DB-9 connector on the rear of the printer . An attached external Smart Car[...]

Smart Card Options P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 183 Cont actless Smart Cards Rather than using a contact pad, Cont actless Smart Cards use vari ous short-range radio technologie s to “conne ct” to the printer . The printer moves the card to an antenna location on the card path, and the en coding or decoding occurs. All [...]

184 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 185 Appendix F Packing the Printer for Shipment Introduction If the printer is to be shipped, it is important to us e the original pa cking and shipp ing material to prevent damage to th e Printer . If the original mat erial is lost, a repl acement Shipping Kit can be ordered from Zeb ra; see th[...]

186 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Packing the Printer for Shipment St e p 7 . Remove the Input and Output Hopper , and place them in the foam insert. St e p 8 . Place the Printer in it s protective plastic bag. St e p 9 . Place the lower fo am insert in the Shipp ing Carton. St e p 1 0 . Use both hands to carefully pl ace t[...]

P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 187 A PPENDIX G Worldwide Support For T echnical Support or Repair Services, co ntact the appropriate faci lity listed below . North America and Latin Am erica - T echnical Support Phone: +1 877 ASK ZEBRA (877 275 93 27) +1 847 913 2259 email: ts1@zebra.c om North America and Latin Am erica - Re[...]

188 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B Worldwid e Support Europe, Middle East, and Africa - T echnical Su pport For further assist ance, co nt act: Zebra T echnologies Ca rd Printer Solutions Dukes Meadow Millboard Road, Bou rne End Buckinghamshire SL8 5XF , UK Phone: +44 (0) 1628 556 02 5 F AX: +44 (0) 1628 556 001 e-mail: card[...]

Worldwide Support P101 1091-001 Rev . B Zebra ZXP Series 8 Card Printer 189 Asia Pacific - T echnical Support Zebra T echnologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Par akou Buildin g Singapore 06 8913 Phone: +65 6858 0722 Fax: +65 6885 0838 Email: tsasiapacific@zebra.com Asia Pacific - Rep air Services Before returning any equipment t[...]

190 Zebra ZXP Series 8 Card Printer P1 01 1091-001 Rev . B[...]