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Zebra Technologies 980293-001 manual

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Table of contents for the manual

  • Page 1

    User’s Manual No. 980293-001 Rev. A ©1999 Zebra Technologies Corporation LP2824 Thermal Printer User’s Manual[...]

  • Page 2

    FOREWORD This manual provides installation and operation information for the LP2824 series printers, manu - factured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu - ment and the information contained within is copyrighted by Zebr[...]

  • Page 3

    WARRANTY INFORMATION We Need To Hear From You! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us Your Product Registration Card Today! Zebra Technologies Corporation warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for a p[...]

  • Page 4

    SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality Eltron approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to t[...]

  • Page 5

    980293-001 Rev. A v TABLE OF CONTENTS Installation and Operation .................1 Unpacking Your Printer ....................2 Getting To Know Your Printer .................3 Installation ...........................4 AutoSense Gap Sensor Adjustment ..............8 Label Dispenser Option ....................1 0 Using Fan-Fold Media ...............[...]

  • Page 6

    vi 980293-001 Rev. A[...]

  • Page 7

    1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop direct thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Win- dows™or ASCII-based compatible host. 980[...]

  • Page 8

    Unpacking Your Printer 2 980293-001 Rev. A Installation and Operation User Documentation &S o f t w a r e[...]

  • Page 9

    Getting To Know Your Printer 980293-001 Rev. A 3 Installation and Operation[...]

  • Page 10

    Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power Supply To The Printer See the SHOCK HAZARD WARNING on page iv. 4 980293-001 Rev. A Installation and Operation Power OFF Check Voltage Plug in Power Module Plug in Power Cord Plug Power Cord into a Suitable AC Outlet[...]

  • Page 11

    Step ➋ Attach Interface Cable The printer has either a parallel interface or a serial interface (with optional RJ-11 connector). For additional information on serial cable wir - ing, refer to Appendix A. 980293-001 Rev. A 5 Installation and Operation Parallel Interface Power OFF RJ-11 Interface (Optional) Serial Interface[...]

  • Page 12

    Step ➌ Load Labels 6 980293-001 Rev. A Installation and Operation MO VIE Open Cover Power ON Adjust Holders 1.0 inch 2.5 cm 1.5 inch 3.8 cm MO VIE[...]

  • Page 13

    Load Labels - continued If the indicator remains dark, see Appendix A - Troubleshooting. 980293-001 Rev. A 7 Installation and Operation Install Roll Thread Through Guides Close Cover Tap Feed Button[...]

  • Page 14

    Step  AutoSense Gap Sensor Adjustment Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor. 8 980293-001 Rev. A Installation and Operation MO VIE Power OFF Hold Feed Button Power ON[...]

  • Page 15

    AutoSense Gap Sensor Adjustment - continued If the indicator remains orange or red, see the troubleshooting steps. 980293-001 Rev. A 9 Installation and Operation When Indicator Flashes, Release Feed Button 4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl E I8,0,001 rY S2 D8 R016,000 ZT UN q[...]

  • Page 16

    Label Dispenser Option 10 980293-001 Rev. A Installation and Operation Open Door Use a Stylus to Switch On the Label Taken Sensor Remove Several Labels Push Liner Through Slot Close Door MO VIE[...]

  • Page 17

    Using Fan-Fold Media 980293-001 Rev. A 11 Installation and Operation Open Guides to Width of Media Lock Guides in Place Thread Media Through Guides Insert Media[...]

  • Page 18

    Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 12 980293-001 Rev. A Installation and Operation[...]

  • Page 19

    Appendix A - Troubleshooting Problem Solution or Reason STATUS Indicator Does not light when power switch is turned to ON (I) position. 1. Check power connections from A.C. outlet to power supply to printer. Lights GREEN, but printer will not print. 1. Check interface cable connections from computer to printer. 2. Make sure top cover is locked clos[...]

  • Page 20

    Problem Solution or Reason Prints only partial label or skips a label. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Label caught on print head. 3. Print head is not properly latched. 4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual. Printing stops and STATUS indicator lights ORAN[...]

  • Page 21

    Other Support Resources The first troubleshooting reference source is the table on the previous page. Next, contact the dealer where you purchased your printer. Zebra Technologies also provides a variety of information and user support services: • Internet : http://www.eltron.com ftp: //ftp.eltron.com e-mail: Label Printers: techsup@eltron.com Ca[...]

  • Page 22

    Serial Interface Cable Wiring The figure below displays the cable wiring required to use the printer's RS-232 serial interface. 16 980293-001 Rev. A Appendix A - Troubleshooting N/C RxD TxD DTR GND DSR RTS RI CTS Pri nter Hos t 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 DB -9 Pi n # DB -9 Pi n # F ema le DB-9 to M ale DB-9 Cable P/N 300017-006 ( 6&ap[...]

  • Page 23

    Cash Drawer Cable Wiring The figure below displays the pin assignments for the printer's retail cash drawer interface. Re - fer to the cash draw manufacturer's documenta - tion for proper drawer wiring. *+24 volts D.C. at no greater than 1.5 amps. 980293-001 Rev. A 17 Appendix A - Troubleshooting PRINTER RJ- 11 Pi n N o . M ale R J-11 SGN[...]

  • Page 24

    Parallel Interface Cable Wiring The figure below displays the cable wiring required to use the printer's Centronics parallel interface. +5 volts at 300 mA for external device (e.g. KDU or scanner) Appendix A - Troubleshooting 18 980293-001 Rev. A PRINTER DB - 25 Pi n No . Centroni cs Pi n No . F e m a l eD B - 2 5t oM a l eC e n t r o n i c s [...]

  • Page 25

    Cleaning the Print Head When you load new media, you can also clean the print head. 980293-001 Rev. A 19 Appendix A - Troubleshooting Rub Cleaning Pen Across Dark Area of Print Head Wait One Minute Before Closing Printer Do Not Clean Roller MO VIE[...]

  • Page 26

    Appendix B - Accessories Accessories available for the printer are listed below. Always refer to the ELTRON part num - ber when placing an order. For the name of an Eltron brand dealer in your area, call: 1(805) 579-1800 or the nearest Zebra Technologies office (located on the back of this manual). Description Part Number Parallel Interface Cable, [...]

  • Page 27

    [...]

  • Page 28

    World Wide Offices: Zebra Technologies Corporation Eltron Products 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: +1 (805) 579 1800 FAX: +1 (805) 579 1808 e-mail: sales@eltron.com Zebra Technologies, Europe Zebra House The Valley Centre, Gordon Road, High Wycombe Buckinghamshire HP13 6EQ, UK Phone: +44 (0) 1494 472872 FAX: +44 (0) 1494 450103 [...]