Zebra Technologies 79695L-002 manual

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Table of contents for the manual

  • Page 1

    Z Series ® /RZ™ Series Industrial/Commercial Printer User Guide[...]

  • Page 2

    © 2008 ZIH Corp. The copyrights in this manual and th e software and/or firmw a re in th e prin ter described therein are owned by ZIH Corp. Unauthorized reproducti on of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fi nes of up to $10,000 (17 U.S.C.506). Copyright violato rs may be su[...]

  • Page 3

    3 Declaration of Conformity 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Declaration of Conformity W e have de termined that the Zebra prin ters identified as the Z Series ® and RZ™ Se ries Z4M, Z6M, Z4Mplus, Z6 Mplus, ZM40 0, ZM600, R4Mplus, RZ40 0, RZ600 manufactured by: Zebra T echnologies Co rporation 333 Corporate W oods P[...]

  • Page 4

    Compliance Information Compliance Information 4 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Compliance Information FCC Compliance S tatement This device compli es with Part 15 rules. Operation is sub ject to the following two conditions: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any inte[...]

  • Page 5

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . .[...]

  • Page 6

    Contents 6 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select a Site for the Print er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Provide Proper Oper[...]

  • Page 7

    7 Contents 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 RFID Control Panel Para meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 5 • Routine Maintenance . . . . . . . .[...]

  • Page 8

    Contents 8 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ______[...]

  • Page 9

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A About This Document This section provides yo u wit h cont act information, document structure and or ganization, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This [...]

  • Page 10

    About This Document Who Shoul d Us e This Document 10 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to operate or to troubleshoot problems with th e printer. How This Document Is Organized The User Guide is set up as follows: Section Descript[...]

  • Page 11

    11 About This Document Contacts 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Contact s Y ou can cont act Zebra T echnologies Corporation at the foll owing: Web S i t e http://www .zebra.com T echnical Su pport via the Inte rnet is available 24 hours per day , 365 days per year . Go to http://www .zebra.com/support . The Americas E[...]

  • Page 12

    About This Document Document Conventions 12 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-references contain hot links to other sections in this guide. If you are vi ewing this guid[...]

  • Page 13

    13 About This Document Document Conventions 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Illustration Callout s Callouts are used when an illustrati on contains information th at needs to be labeled a nd described. A table that co ntains the labels and de scriptions follows the graphic. Figure 1 provides an example. Figure 1 • S[...]

  • Page 14

    About This Document Document Conventions 14 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ __[...]

  • Page 15

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 1 Introduction This section shows the operational cont rols and location of major c omponents used when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printer Media Compartmen[...]

  • Page 16

    Introduction External View 16 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 External Vi e w Figure 2 and Figure 3 show the components an d connections on the ou tside of the printer. Figure 2 • Front of Printer 1 Control panel 2 Media door 1 2[...]

  • Page 17

    17 Introd uction External View 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Figure 3 • Rear of Printer 1 Power switch ( O = of f, I = on) 5 Serial port 2 AC power connect or 6 Internal wired pr int server port (Ethernet option) 3 W ireless card ejector button 7 USB port 8 Parallel port 4 W ireless Plus print server card slot (Et[...]

  • Page 18

    Introduction Printer Media Compartment 18 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Printer Media Comp artment Figure 4 shows the components i nside the media compartment of yo ur printer . Depending on installed opti ons, your printer may loo k slightly different. Figure 4 • Printer Components Note • For optimal printin g[...]

  • Page 19

    19 Introd uction Control Panel 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Control Panel The control pan el contains the lights that ind icate basic ope ration and the b uttons that you may need to press du ring basic operation. The control panel buttons and lights are labeled in Figure 5 . Descriptions for eac h are located in T[...]

  • Page 20

    Introduction Control Pane l 20 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed. • Printer not printin g: one blank label immediately feeds. • Printing: one blank label feed s af[...]

  • Page 21

    21 Introd uction Control Panel 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The pr inter is on . P AUSE Off Normal printer oper ation. On The pr in ter has stopped all pr in ting operat i ons. F[...]

  • Page 22

    Introduction Printer Language Modes 22 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Printer Language Modes Depending on how your printer was ordered , it came from the factory with firmwa re that operates in or allows you to use certain comma nds for one of the fo llowing printer languages: • Zebra Programming Langua ge (ZPL ®[...]

  • Page 23

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 2 Printer Setup This section provid es the tasks that you must co mplete and the issues th at you must consider before you load a nd configure your printer. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 24

    Printer Setup Before Y ou Begin 24 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Before Y ou Begin Review this checkl ist, and resolve any issues before yo u set up or use your printer.  Unp ack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack an d Inspect the Printe[...]

  • Page 25

    25 Printer Setup Handling the Printer 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, immediatel y unpack it and inspect fo r shipping damage. • Save all packi ng materials. • Check all exterio[...]

  • Page 26

    Printer Setup Select a Site for the Printer 26 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select a Site for the Printer Consider th e followin g w hen selecti ng an appr op riate loca tion for your pr inter. Select a Surface Select a solid, level surface of sufficient size and strength to acco mmoda te the printer and other equ[...]

  • Page 27

    27 Printer Setup Select a Data Communication Interface 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select a Dat a Communication Interface Ta b l e 5 provides basic information about data co mmunication interfaces that you can use to connect your printer to a computer . Y ou may send label formats to th e printer thro ugh any data[...]

  • Page 28

    Printer Setup Select a Data Communication Interface 28 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Dat a Cables and Wireless Cards Y ou must su pply all data cables o r wireless cards for your a pplication. Data Cables Ethernet cables do not require sh ielding, but all oth er data cabl es must be fully shielded and fitt ed with [...]

  • Page 29

    29 Printer Setup Select a Data Communication Interface 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T able 6 • Connecting the Printe r to a Computer or Network Interface Connection and Configuration RS-232 Serial The baud rate, number of data and stop bi ts, th e parity , and the XON/XOFF or DTR control must match those of the h[...]

  • Page 30

    Printer Setup Select a Data Communication Interface 30 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 USB No additional configuration is necessary . Caution • Be careful not to plug the USB cable into th e wired Ethernet print server connector on the p rinter because doing so will damage the connector . Internal wired Ethernet pr[...]

  • Page 31

    31 Printer Setup Connect the Printer to a Po wer Source 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plu gs i nt o t he mating AC power connector at the rear of the printer. If a power cable was not in cluded with you[...]

  • Page 32

    Printer Setup Connect the Printer to a Power Source 32 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included . If one is not includ ed or if the one included is not suitable for your requi rements, see Figure 6 and refer to the f[...]

  • Page 33

    33 Printer Setup T ypes of Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T ypes of Media Y our printer can use various types of media: • S tandar d media —Most st andard media uses an adhesive backing that sti c ks individual labels or a c ontinuous length of la bels to a liner . • Ta g s t o c k —T ags are usually ma[...]

  • Page 34

    Printer Setup T ypes of Media 34 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T able 7 • Roll and Fanfold Media Media T ype How It Looks Descriptio n Non-Continuous Roll Media Roll media is w ound on a 3-in. (76-mm) core. Ind ividual labels are separated by on e or more of the followin g methods: • We b m e d i a separates la[...]

  • Page 35

    35 Printer Setup Ribbon Overview 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Ribbon Overview Ribbon is a t hin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media duri ng the therm al transfer pr ocess. The medi a determine s wh ether you need to use ribbon and how wide th e ribbon mus[...]

  • Page 36

    Printer Setup Ribbon Overview 36 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. Observe the results. Did flakes or particles of ink from th e ribbon adhere to the labe l? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable. T o perform a ribbon scratch test, complete these step s: 1. Unroll a short l[...]

  • Page 37

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 3 Operations This section provides th e procedures for loading and calibrating the pri nt er. Note • Complete the tasks and resolve the issues in Printer Setup on page 23 before operating the printe r. Content s Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 38

    Operations Print Modes and Printer Options 38 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print Modes and Printer Options The printer can use dif ferent print mo des and options for label rem ov al ( Ta b l e 8 ). Use a print mode that matches th e media being used and the prin ter options available. Fo r more information on the[...]

  • Page 39

    39 Operations Print Modes and Printer Options 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Media Paths Ta b l e 9 shows the media paths for p rint mode and printer optio n combinations using roll media. Fanfold media uses the same print mode s and printer o ptions as roll media. RFID printers can use a ll of these printer optio ns[...]

  • Page 40

    Operations Print Modes and Printer Options 40 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 9 • Media Paths for Print Modes wi th V arious Printer Options (Continued) Print Mode Printer Option Media Path Red solid lines = media, Blue dotted lin[...]

  • Page 41

    41 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Load Media The beginning steps for loading m edia apply to all printe rs, in cluding those that have the peel-off, liner take-up, cutter , or rewind option. When you have compl ete d these beginning steps, continue wit h the media loading in structions for the p[...]

  • Page 42

    Operations Load Media 42 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 3. Insert media int o the printer. Follow the instruc tions for roll or fanfold media , as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that are dirt y or that are held by adhesives or tape. a. Flip down the media supply gu ide[...]

  • Page 43

    43 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Feed the media un der the dancer assembl y ( 1 ), t he upper me dia senso r ( 2 ), an d the ri bbon sensor ( 3 ). Slide the medi a back until it touches the insi de back wall of the upper media sensor . 5. Continue wi th the final instructions fo r the desire[...]

  • Page 44

    Operations Load Media 44 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Additional S teps for T ear-Off Mode After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue wi th this section to operate t he printer in T ear-Of f mode. T o operate the printer in T ear-Off mode, complete these step s[...]

  • Page 45

    45 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional S teps for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue with this section to op erate the printer in Peel-Of f mode with o r without liner ta ke-up. Y o[...]

  • Page 46

    Operations Load Media 46 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 3. Push down the peel-of f mechanism rele ase lever to open the peel assembly . 4. Feed the liner over the tear -off/pee l-off bar ( 1 ) and behind the peel assemb ly ( 2 ). Make sure that th e end of the liner falls outside of the printer. 5. Complete this ste[...]

  • Page 47

    47 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A b. Loosen the thumbscrew on the rewind media guide. b. Push the liner back until it touches the back plate of the liner take -up spindle assembly . c. Slide the rewind media guide all the way out, and t hen fold it down. d. Slide an empty core onto the rewind sp[...]

  • Page 48

    Operations Load Media 48 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten the lin er . (No addition al steps for the liner take -up option.) f. Fold up the rewind media guide, an d then slide it in until it touches the liner . g. T ighten the[...]

  • Page 49

    49 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6. 7. Slide in the media guide until it touch es the outer edge of the media . 8. Set the printer to Peel-Of f mode. See Select Print M ode on page 72 for instructions. 9. Close the pr inthead asse mbly . 10. If the printer is p aused (the Pause ligh t is on), p[...]

  • Page 50

    Operations Load Media 50 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Additional S teps for Cutter or Delayed Cut Mode After completing Beginning S teps for all Print Modes and Prin ter Options on page 41 , continue wi th this section to operate t he printer in Cutter or Delayed Cut mode. T o operate the printer in Cutter or Dela[...]

  • Page 51

    51 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing. C utting begins automatica lly . Additional S teps for Rewind Mode After completing Beginning S teps for all Print Modes and Prin ter Opti[...]

  • Page 52

    Operations Load Media 52 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignment roll er ( 1 ). 4. Loosen the thumbsc rew on the rewind media g uide. 5. Slide the rewind media guide all the way out, and then fold it down. 1 1[...]

  • Page 53

    53 Operations Load Media 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core an d turn the rewind spindl e counterclockwise to tighten the media. Ensure that the edge of the media i s flush against the backplate of the rewind spindle. 8. Fold up the rewind[...]

  • Page 54

    Operations Load Media 54 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 10. Slide in the media guide until it touch es the outer edge of the media . 11 . Set the printe r to Rewind mode. See Select Print Mode on page 72 for instructions. 12. Close the pr inthead asse mbly . 13. If the printer is pau sed (the Pause light is on), pre[...]

  • Page 55

    55 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear . For direct thermal print in g, do not load ri bbon in the pr inter. The standard Thermal T ransfer option (bl ack ribbon spindle) uses ribb on coated on the outsid[...]

  • Page 56

    Operations Load Ribbon 56 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T o load ribbon, complete these step s: 1. Set the ribbon suppl y spi ndle for normal or lo w tension. • T o place th e ri bbon supp ly spi ndle in t he normal position , firmly pull out th e spindle end cap until it extends and cl icks in place, as shown i [...]

  • Page 57

    57 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 3. Insert the ribbon i nto the printer . In this ste p, follow the instruc t ions for the Ther ma l T ransfer option instal led in your printer . Ribbon Coated Out side (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a. Hold the ribb on with t[...]

  • Page 58

    Operations Load Ribbon 58 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. Close the pr inthead asse mbly . 5. W ind the ribbo n clockwise onto the ribbon take-up spindl e ( 1 ). Ribbon Coated Outside (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) 1 1[...]

  • Page 59

    59 Operations Load Ribbon 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Remove Used Ribbon T o remove used ribbon, complete these step s: 1. 2. T o loosen the ribbon, squeeze it again st the ribbon take-up spi ndle tension bl ad es ( 1 ). At the same time, tu rn the ribbon take-up spin dle release knob countercloc kwise ( 2 ). The [...]

  • Page 60

    Operations Calibrate the Printer 60 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Calibrate the Printer The printer can be set to cal ibrate automatically , or you can calibrate i t manually . Auto Calibration When the cont rol panel setting for MEDIA POWER UP or HEAD CLOSE is set to CALIBRATION , the printer auto matically ca lib[...]

  • Page 61

    61 Operations Adjust Printhead Pressure 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust Printhead Pressure Y ou may nee d to adjust printhead pre ssure if printing is too ligh t on one side, if you us e thick media, or if the media drifts fr om side to side durin g pr inting. See Figur e 10 . The ZM400 and RZ400 p res sure adj[...]

  • Page 62

    Operations Adjust Printhead Pressure 62 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 2. If necessary , adjust the pressure adjustment dials as follows: T able 1 1 • ZM600 and RZ600 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in. (50 mm ) 6 1 3 in. (75 mm ) 6 2 4 in. (100 mm) 7 3 5 in. (125 mm) 7 4 5.5 in. and up[...]

  • Page 63

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Enter and Use Setup [...]

  • Page 64

    Configuration Setup Mode 64 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Setup Mode After you have inst alled the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displa ys PRINTER READY . Y ou may now set printer parameters for your application using the control panel d isplay and the buttons [...]

  • Page 65

    65 Configuration Setup Mode 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Exit Setup Mode When you exi t setup mode, you have seve ral options for saving, ch anging, or not changi ng parameters. T o leave Setup mode, complete these step s: 1. Press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press PLUS (+) or MINUS (-) to displ[...]

  • Page 66

    Configuration Change Password-Protected Parame te rs 66 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Change Password-Protected Parameters Certain paramet ers, including the communicat ion parameters, are password-pro tected by factory defaul t. The first time that you attempt to change a p assword-protected parameter , the printe[...]

  • Page 67

    67 Configuration Print a Configuration Label 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Print a Configuration Label A configuration lab el lists the printer settings that are stored in configurat ion memory . After you load the media, prin t a configuration label as a record of yo ur printer’ s current settings. Keep the label[...]

  • Page 68

    Configuration Print a Network Configu ration Label 68 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print a Network Configuration Label If you are using a print server , you can print a ne twork configuratio n label after the printer is connected to the network. T o print a network configuration label, complete these step s: 1. On[...]

  • Page 69

    69 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A S t andard Control Panel Parameters Ta b l e 1 2 shows parameters in the order in wh ich they are displayed when you press PLUS (+) after entering Setu p mode. For parameters that do not appear in this table, se e Additional Contr ol P[...]

  • Page 70

    Configuration S tandard Control Panel Parameters 70 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Adjust Print Speed Adjusts the speed fo r printing a label (given in inches per second). Slowe r print speeds typica lly yield better print qu ality . Print speed changes ta ke effect upon exit ing Setup mode. Default V alue (ZPL, APL[...]

  • Page 71

    71 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust the T ear-Off Position This parameter establ ish es the position of t he medi a over the tear-off/ peel-off bar after printing. See Figure 13 . Higher numbers move the media out (the tear line mov e s closer to the leading edge [...]

  • Page 72

    Configuration S tandard Control Panel Parameters 72 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Print Mode This parameter t ells the printer how printed labels will be removed. M ake sure that you select a print mode that is co mpatible with your pr inter and printer options. For in formation about how the print mo des wo[...]

  • Page 73

    73 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A APL-D only Set Module A Storage Device for APL-D Default V alue: NONE Selections: NONE, RAM 1, RAM 2, FLASH 1, FLASH 2 T o change the value shown: 1. Press SELECT to select the parameter . 2. Press PLUS (+) or MINUS (-) to sc ro ll thr[...]

  • Page 74

    Configuration S tandard Control Panel Parameters 74 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Print Method The print method parameter tells the p rinter the method of p rinting that y ou want to use: direct thermal (no ribbon) or thermal transfer (usi ng thermal transfer media and ri bb on). Default V alue: THERMAL TRAN[...]

  • Page 75

    75 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A ZPL, EPL, APL-I APL-D only Set Maximum Label Length This paramete r is used during th e media portion of the cal ibration process. Always set maximu m label length to a value that is at least 1.0 in. (25.4 mm) greater than th e actual [...]

  • Page 76

    Configuration S tandard Control Panel Parameters 76 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Set Early W arning for Maintenance When this featu re is enabled, the print er provides warnings when the printhead needs to be cleaned. Default V alue: MAINT . OFF Selections: MAINT . OFF , MAINTENAN CE ON T o change the Early W arni[...]

  • Page 77

    77 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Printhead Life for Early W arning This parameter appears on ly when Early W arning for Mainten a nce is enabled . Se t this value to the number of inches of media t hat the printhead is expected to print. Default V alue: 1,000,00 0[...]

  • Page 78

    Configuration S tandard Control Panel Parameters 78 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Print Counter Readings Prints a label t hat lists the odom eter readings for the following: • the non-resetta ble counter • the two user -controlled count ers • the Early W arning for Maint enance counters, whic h indicate when [...]

  • Page 79

    79 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A ZPL, EPL, APL-D List Formats This option prin ts a label that lists the available formats stored in the printer’ s RAM, Flash memory , or optional memory card. T o print a list of the availa ble formats: 1. Press SELECT to select the[...]

  • Page 80

    Configuration S tandard Control Panel Parameters 80 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 APL-I only Print Quality T est Label A print qualit y test label contain s test bar codes an d relevant printer settings. T o print this label: 1. Press SELECT to select the parameter . 2. Press PLUS (+) to select PRINT . 3. Press SEL[...]

  • Page 81

    81 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A APL-I only Print S tor ed APL-I Format Up to 100 formats can be stored and printe d. Selections: 0 through 99 Default V alue: 0 T o modify this parameter: T o print this label: 1. Press SELECT to select the parameter . 2. Press PLUS (+[...]

  • Page 82

    Configuration S tandard Control Panel Parameters 82 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory . T o initialize Flash memory: 1. Press SELECT to select the parameter . 2. [...]

  • Page 83

    83 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Calibrate Me dia and Ribbo n Sensor Sensitivit y Use this procedu re to adjust sensitivity o f media and ribbon sensors. Import ant • Follow this proced ure exactly as presented. All of the steps must be performed even i f only one o[...]

  • Page 84

    Configuration S tandard Control Panel Parameters 84 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Set Parallel Communications Select the commun ications port th at matches the one bein g used by the host computer . Default V alue: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1. Press SELECT t[...]

  • Page 85

    85 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Data Bits This setting app lies only when the serial port i s used. The data bits of the printer must match the d ata bits of the host comp uter for accurate communications to take place. Set the dat a bits to match the settin g be[...]

  • Page 86

    Configuration S tandard Control Panel Parameters 86 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 APL-I only Send APL-I S tatus Response Determines if a respon se is sent after inquiry commands. Default V alue: ON Selections: ON, OFF T o change the value shown: 1. Press SELECT to select the parameter . 2. Press PLUS (+) or MINUS ([...]

  • Page 87

    87 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Set Communicat io ns Mode The communicatio n diagnostics mode is a troubl eshooting tool for checking the interconnection between the printe r and the host co mputer . For more information, see Communications Diagnostics T est on page [...]

  • Page 88

    Configuration S tandard Control Panel Parameters 88 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 ZPL only Set Delimiter Char acter The delimiter character i s a two-digit hex value used as a parameter place marker in ZPL/ZPL II form at instructio ns. See the ZPL Pr ogramming Guide for more information. Note • Do not use the sam[...]

  • Page 89

    89 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select Medi a Pow er -Up Option This paramete r sets the action of the med ia when you turn on the p rinter. Default V alue (non-RFID printers): CALIBRA TION Default V alue (RFID pr inters): FEED Selections: CALIBRA TION, SHOR T CAL, L[...]

  • Page 90

    Configuration S tandard Control Panel Parameters 90 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select Backfeed Sequence This paramete r sets when label backfeed occ urs after a label is removed in some print modes. It h as no effect in Rewind mode. This setting is superseded by ~JS when received a s part of a label format (see [...]

  • Page 91

    91 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Adjust Left Position This parameter adju sts the print position horizontally on the la bel. Positive numbers adjust printin g to the left by the spe cified number of dots. Negative nu mbers shift pr in ting to the right. Default V alue[...]

  • Page 92

    Configuration S tandard Control Panel Parameters 92 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 See next column V iew Sensor Settings These parameters are a utomatically set during t he calibration proc edure and should be changed only by a qual ified servic e technician. Refer to the ZPL II Pr ogrammin g Guide for information o[...]

  • Page 93

    93 Configuration S tandard Control Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Select Idle Display This parameter sel ects the LCD opt io ns for the real-time clock. Note • If the default value is not selected, pressing PLUS (+) or MINUS (-) briefly displays the firmware versio n of the prin ter. Default V alue[...]

  • Page 94

    Configuration S tandard Control Panel Parameters 94 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Select the Displ ay Language This parameter changes the lang uage displayed on the LCD. Each language selection is displayed in the lang uage itself. Default V alue: ENGLISH Selections: ENGLISH, SP ANISH, FRENCH, GERMAN, IT ALIAN, NOR[...]

  • Page 95

    95 Configuration Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Additional Control Panel Parameters Additional paramete rs appear in the following situ ations. • When a Radi o Frequency Identification (RFID) reader is install ed. These parameters are shown in T able 14 on page 96 . • When a w[...]

  • Page 96

    RFID Operation Additional Co ntrol Panel Para meters 96 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 RFID Control Panel Parameters The parameters shown in Ta b l e 1 4 display only if the printer has an RFID reader installed. T able 14 • RFID Parameters (Page 1 of 4) Parameter Action/Explana tion Perform RFID T est In the RFID [...]

  • Page 97

    97 RFID Operation Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Calibrate R FID Tag RESTORE Selecting this opti on resets the RFID programming positi on to the label leng th minus 1 mm (0.04 in.). RUN If the media being used does not conform to transponder placement requirements for your printer[...]

  • Page 98

    RFID Operation Additional Co ntrol Panel Para meters 98 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 V iew or Change RFID Write Power This parameter displays the current valu e for RFID write power . Default : 16 Selections : 0 to 30 T o change the value shown: 1. Press SELECT to select the parameter . 2. Press PLUS (+) or MINUS [...]

  • Page 99

    99 RFID Operation Additional Contro l Panel Parameters 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Read and Display RFID T a g Data When this option is selected, the rea d er attempts to read a tag over the RFID antenna, eve n if the printhead is open. Results are displayed in hexadecimal fo rmat. The printer re reads the tag eve[...]

  • Page 100

    RFID Operation Additional Co ntrol Panel Para meters 100 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ ___[...]

  • Page 101

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 5 Routine Maintenance This section provid es routine cl eaning a nd maintenance procedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . .[...]

  • Page 102

    Routine Maintenance Replacing Printer Co mponents 102 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Replacing Printer Component s Some printer compon ents, su ch as t he printhead and platen rol ler , may wear ou t over time and can be repl aced easily . Regular cleaning may extend the l ife of some o f these compon ents. See Clea[...]

  • Page 103

    103 Routine Maintena nce Cleaning Schedule and Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on t he following pages. Ta b l e 1 5 shows the recommended cleaning schedule. These i ntervals are intended as guidelines only . Y ou may have to clean [...]

  • Page 104

    Routine Maintenance Cleaning Procedures 104 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Clean the Printhead and Platen Roller Y ou can minimize printhe ad wear and maintain print quality with regula r preventive measures. Over time, the movement of media o r ribbon across the printhead wear s throug h the protective ceramic coat[...]

  • Page 105

    105 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A T o clean the printhead and platen roller , complete these steps : 1. Open the pr i nthead as sembly . 2. Remove the medi a and ribbon. 3. Using the swab from the Preventive Mainte nance Kit (part number 4 7362), wipe along the brown strip o [...]

  • Page 106

    Routine Maintenance Cleaning Procedures 106 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 4. While manually rotating the platen roller , clean it thoro ughly with the swab. Allow th e solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly . Note • If performing this p rocedure does not improv e print[...]

  • Page 107

    107 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Clean the Media Compartment and Sensors T o clean the media compartmen t and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths. 2. Brush or vacuum an y paper lint and[...]

  • Page 108

    Routine Maintenance Cleaning Procedures 108 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Clean the Cutter Module If the cutter is no t cutting the labels cl eanly or if it jams with labels, clean the cutter . T o clean the cutter module, complete these step s: 1. T urn the printer of f ( O ), and unplug the printer from its power[...]

  • Page 109

    109 Routine Maintena nce Cleaning Procedures 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. See Figure 18 . Using the swab from the Preventive Main tenance Kit (part n umber 47362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ). In place of the Preventive Mainte nance Kit, you may use a clean swab di pp e[...]

  • Page 110

    Routine Maintenance Routine Maintenance for the Rewind Option 110 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Routine Maintenance for the Rewind Option When you use t he Rewind option, y ou will periodically need to remove printed l abels or used liner from th e rewind spindl e. Y ou may also need to adjust the media alignme nt [...]

  • Page 111

    111 Routine Maintena nce Routine Maintenance for the Rewind Op tion 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. Slide the rewind media guide all the way out, and then fold it down. 5. Slide the core with the li ner from the take-up spindle.[...]

  • Page 112

    Routine Maintenance Routine Maintenance for the Rewind Option 112 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Adjust Media Alignment for Rewind Option The instructions below appl y on ly if the printer h as a Rewi n d option. The liner should be installed flush against t he backplate of the re wind spindle to prevent the media/b[...]

  • Page 113

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 6 Troubleshooting This section provides information about errors that y ou might need to troublesho ot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 14 LCD Er[...]

  • Page 114

    T roubleshooting T roublesho oting Checklists 114 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist:  Are nonconti nuous labels being t reated as continuous lab els? If yes, see Calib rate Media and Ribbon Sensor S ensitivity on page [...]

  • Page 115

    115 T roubleshooting LCD Error Messages 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 6 for LCD errors, the possible causes, and the recommended solut ions. T able 16 • LCD Error Messages LCD Display/ Printer Condition Possible Cause Recommende[...]

  • Page 116

    T roubleshooting LCD Error Messages 116 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is no t req uired with direct thermal media. If you are using direct thermal media, remove the ribbon . This error message will not affect printin[...]

  • Page 117

    117 T roubleshooting LCD Error Messages 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns. Allow the printhead to cool. The printhe ad[...]

  • Page 118

    T roubleshooting LCD Error Messages 118 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The printer stops. The printer is defragmenting memory . Caution • Do NOT tu rn off the printer power during defragmenting . Doing so can damage the printer. Allow the p rinter to finish defragmenting. If you get this error message frequently ,[...]

  • Page 119

    119 T roubleshooting Print Quality Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Print Quality Problems Ta b l e 1 7 identifies problems with print quality , the possible causes, and the rec ommended solutions. T able 17 • Print Quality Problems Problem Possible Cause Recommended Solution General pr int qual it y issues [...]

  • Page 120

    T roubleshooting Print Quality Problems 120 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctl y . See Load Ribbon on page 55 . Incorrect burn temperature. Set the darkness to the lowest p ossible setting for good print qua lity . See Adju[...]

  • Page 121

    121 T roubleshooting Print Quality Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A V ertical drift in top-of-form position The printer is out of calib ration. Recalibrate th e printer. V ertical drift occurs during normal printer operation. Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within no r[...]

  • Page 122

    T roubleshooting Calibration Problems 122 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Calibration Problems Ta b l e 1 8 identifies problems with calib ra tio n, the possible causes, and the recomme nded solutions. T able 18 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on lab[...]

  • Page 123

    123 T roubleshooting Communicat ions Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Communications Problems Ta b l e 1 9 identifies problems with communications , the possible causes, and t he recommended solutions. T able 19 • Communications Problems Problem Possible Cause Recommended Soluti on A label format wa s sent t[...]

  • Page 124

    T roubleshooting Ribbon Problems 124 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Ribbon Problems Ta b l e 2 0 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 20 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or mel ted ribbon Darkness setting to[...]

  • Page 125

    125 T roubleshooting RFID Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A RFID Problems Ta b l e 2 1 identifies problems that may occur with RFID printers, the possible causes, and the recommended solution s. F or more information about RFID, refer to the RFID Programming Guide. A copy of the manual is available at http://ww[...]

  • Page 126

    T roubleshooting RFID Problems 126 79695L-002 Rev . A Z Series ® /RZ™ Series User Guide 6/6/08 Poor yields. T oo many RFID tags per roll a re voided. The RFID labels a re not within specifications for the printer, which means that the transponder is not in an area that can be programmed consistently . Make sure th at the labels meet transp onder[...]

  • Page 127

    127 T roubleshooting RFID Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A The DA T A light flashes indefinitely after you a ttempt to download printer or reader firmwar e. The download was not successful. For best results, cycle pow er on t he prin ter before downlo ading any firmware. 1. T urn off ( O ) the printer. 2. W ai[...]

  • Page 128

    T roubleshooting Miscellaneous Printer Problems 128 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Miscellaneous Printer Problems Ta b l e 2 2 identifies miscel laneous problems with the pri nter, the possible cause s, and the recommended solution s. T able 22 • Miscellaneous Printe r Problems Problem Possible Cause Recommended S[...]

  • Page 129

    129 T roubleshooting Miscellaneous Printer Problems 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Changes in parameter settings did not take effect Parameters are set in correctly . 1. Set parameters and save permanently . 2. T urn the printer off ( O ) and then on ( I ). A command turned off the ability to change th e paramete r .[...]

  • Page 130

    T roubleshooting Miscellaneous Printer Problems 130 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 The printer locks up while running the Power-On Self T est. Main logic board failur e. C all a service technician. The printer prints VOID on every label that I try t o print. The printer is set for RFID operation, but you are not usi[...]

  • Page 131

    131 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer. The self tests produce sample printouts and provide specific information th at helps determine the operating conditions for [...]

  • Page 132

    T roubleshooting Printer Diagnostics 132 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 19 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer. 2. Press and hold CANCEL while turning on ( I ) the printer. Hold CANC[...]

  • Page 133

    133 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A PA U S E S e l f Te s t This self test can be used to provide the t est labels required when makin g adjustments to the printer’ s mechanical assemblies or to determine if any printhead elements are not working. Figure 20 shows a sample printou[...]

  • Page 134

    T roubleshooting Printer Diagnostics 134 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for d etermining the ideal dark ness for printing bar cod es that are within specifications. During the FEED[...]

  • Page 135

    135 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 4. See Figur e 22 and Ta b l e 2 3 . Inspect the test labels a nd determine which one has the best print quality for yo ur app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If yo u do n[...]

  • Page 136

    T roubleshooting Printer Diagnostics 136 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 5. Note the relat ive darkness value and the prin t speed printed on the b est test label. 6. Add or subtract th e relative darkness valu e from the darkness value spe cified on the configuration la bel. The resulting numeric value is the best d[...]

  • Page 137

    137 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A FEED and P AUSE Self T est Performing this self test temporarily resets the printer con figuration to the fa ctory default values. These v alues are active only unt il power is turned of f unless you sa ve them permanently in memory . If the fact[...]

  • Page 138

    T roubleshooting Printer Diagnostics 138 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Communications Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the prin ter and the host compu ter . When the printe r is in diagnostics mode, it prints all data [...]

  • Page 139

    139 T roubleshooting Printer Diagnostics 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Sensor Profile Use the sensor profil e la bel to troubleshoot th e following types of p roblems: • If the media sensor ex periences dif ficulty in determining g aps (web) between labels. • If the media sensor in correctly identifies preprinte[...]

  • Page 140

    T roubleshooting Printer Diagnostics 140 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ _____[...]

  • Page 141

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A 7 Specifications This section provides the features of and specificatio ns for the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Printing S pecifications . . . . . . . . . . . . . . . . [...]

  • Page 142

    Specifications General S pecifications 142 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 General Specifications General Specifications ZM40 0/RZ400 ZM600/RZ600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.7 in. 475 mm 18.7 in. 475 mm W eight (w ithout options) 32.4 lbs. 15 kg 34.7 lbs. 16 [...]

  • Page 143

    143 Specifications Printing S pecificat io n s 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printing S pecifications Printing Specifications ZM400/RZ400 ZM 600/R Z600 Print resoluti on 203 dots/in. 8 dots/mm 203 dot s/in. 8 dots/mm 300 dots/in . 12 dots/mm 300 dots/in. 12 do ts/mm 600 dots/i n. 24 dots/ m m N/A N/A Dot size (width[...]

  • Page 144

    Specifications Printing S pecificati ons 144 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Programmable constant print speeds 203 dots/in. • 2.4 in. (61 mm) per second • 3 in. through 10 in. per second in 1-in. incremen ts (76 mm through 254 mm per second in 25-mm increments) • 2.4 in. (61 mm) per second • 3 in. through 1 [...]

  • Page 145

    145 Specifications Media S pecificat ions 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Media S pecifications Media Specifications ZM400/RZ400 ZM600/RZ600 Label length Minimum Non-RFID T ear -off 0.5 in. 13 mm 0.5 in. 13 mm Peel-of f 0.5 in. 13 mm 0.5 in. 13 mm Rewind 0.5 in. 13 mm 0.5 in. 13 mm Cutter 1 in. 25.4 mm 1. 0 in. 25.4 m[...]

  • Page 146

    Specifications Ribbon S pecifications 146 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Ribbon S pecifications Ribbon can be woun d wi th th e coated side on the inside or outside. The ribb on us ed must match the Thermal T ransfer option installed. The standard Thermal T ransfer option (black ribbon spindle) us es ribbon coated o[...]

  • Page 147

    147 Specifications Printer Options 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Printer Options Option ZM400 ZM600 RZ400 RZ600 C u t t e r XXXX P e e l - o f f XXXX Liner take-up X Not available XN o t available Alternate Thermal T ransfer option (gray spindle), which uses ri bbon coated on the inside XN o t available XN o t avail[...]

  • Page 148

    Specifications Printer Options 148 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Notes • ___________ ________________ ________________ __________________ ______ ___________ ________________ ________________ __________________ _____________ ___________ ________________ ________________ __________________ _____________ ___________[...]

  • Page 149

    6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A Index A adhesive test for ribbon coating, 35 adjustments label left side, 90 left position, 91 media alignment for rewind, 11 2 print darkness, 69 printhead p ressure, 61 tear -o f f position, 71 APL-D set Module A storage device, 73 set Module B storage device, 73 setting comp atibilit[...]

  • Page 150

    Index 150 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 connect printer t o comp uter or network, 28 connect to power sou rce, 31 contacts, 11 continuous medi a described, 34 setting media ty pe, 73 control panel buttons described, 20 enter and use Setup mode, 64 exit Setup mod e, 65 LCD error messages, 115 lights described, 21 lo[...]

  • Page 151

    151 Index 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A H HEAD COLD message cycling with other messa ges, 116 displayed alone, 117 displaying al one, 117 HEAD ELEMENT BAD message, 116 HEAD TOO HOT messag e, 117 host handshake se tting, 85 humidity requirements, 26 I idle display settin g, 93 images l ist, 78 initialize Flash memo r[...]

  • Page 152

    Index 152 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 O odometer , 78 operating conditions , 26 options, 147 ordering replacement parts, 102 ordering ribbon and media, 11 OUT OF MEMORY message, 118 P PAPER OUT message, 116 parallel port characteristics of parallel connection, 27 connection and co nfigurat ion, 29 connector loc a[...]

  • Page 153

    153 Index 6/6/08 Z Series ® /RZ™ Series User Guide 79695L-002 Rev . A printhe ad cleaning, 10 4 faulty thermistor , 116 head close sett ing, 89 invalid replacemen t head error , 115 pressure adjustment, 61 printing specifications, 143 programmin g position set through calib ration or reset to default, 97 protocol setting, 86 R radiation exposu r[...]

  • Page 154

    Index 154 79695L-002 Rev . A Z Series ® /RZ™ Serie s User Guide 6/6/08 Setup mode enter and use Setup mode, 64 exit Setup mod e, 65 LCD messages, 69 passwords, 66 shipping report damage, 25 reshipping the printer, 25 “smart” labe ls, 33 spacing requirements, 26 specifications general, 142 media, 145 power cord, 32 printing, 1 43 ribbon, 146 [...]

  • Page 155

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  • Page 156

    Part Number: 79695L-002 Rev . A © 2008 ZIH Corp. Zebra T echnologies International, LLC 333 Corporate W oods Parkway V ernon Hills, Illinois 60061. 3109 U.S.A T : +1 847 793 2600 T oll-free +1 80 0 423 0422 F: +1 847 913 8766 Zebra T echnologies Europe Limited Zebra House The V alley Centre, Gordon Road High W y combe Buckinghamshi re, HP13 6EQ, U[...]